Online Its eLearning - Training Resources

Strategic Planning and Management ...ategic Planning and Management. In the 21st Century, and its global economy, the art of planning is critical to the future focus of organizations. Performing at a higher level is now paramount to organizational longevity. Often times there is need for split second decison making. This course provides a strong foundation and global perspective around the concepts and tools used for Strategic  more...

The Impact of Micro and Macro Cultures in a Global Economy This course will examine the dimensions of culture and its impact in today s global business environment. This course looks at the processes and strategies of what culture is, what role culture plays, the growth of sub-cultures and the multi-dimensional role of leadership. Textbook will be: "Organizational Culture and Leadership", Schein, Edgar H., 2nd Edition, 1992, Jossey-Bass Inc.  more...

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Learn MS Explorer 2000 online with eBooks! ...re skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The Series is mapped to MOUS [Microsoft  more...

Learn MS Access 2000 online with eBooks! ...re skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The Series is mapped to MOUS [Microsoft  more...

Learn MS Excel 2000 online with eBooks! ...re skill is explained in terms of the overall concept and its typical use. This is followed by a series of step-by-step instructions. Practical applications and examples are used to illustrate each skill. All complete eBooks contain full color pages, a linked table of contents, a quick search bookmark section, a glossary of common terms and an index. The Series is mapped to MOUS [Microsoft  more...

Cisco CCNA WAN Protocols-Configuring X.25 ...as well as with the features of two types of virtual circuits. You will be presented with information that describes the need for Address Resolution and how it relates to transferring data across a network. This unit also introduces the X.25 protocol suite as it is mapped against the OSI reference model. Specifically, the PLP, LAPB, and X.21bis protocols, which make-up the X.25 protocol, are  more...

Cisco CCNA LAN Switching This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the history of networking and communication. The unit covers the Data Link sublayers, Logical Link Control (LLC), and Media Access Control (MAC). The LLC sublayer uses the connectionless and the  more...

Java 2 -- java.lang Package ...ovides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. This unit provides an overview of the java.lang package by explaining its classes, interfaces, and exceptions. It explains the importance of the java.lang package in Java programming. You will learn about the importance of the Object class, which is the super class for all Java classes. The  more...

Java 2 -- Building Graphical User Interfaces ...its: The Java.awt.package, using GUI components and managing the layout. Each unit covers detail the elements of Java necessary to build graphical user interfaces. This course contains 3 units: The Java.awt.package, using GUI components and managing the layout. The first unit will cover the features of the java.awt.package. It explains the important methods and alignment constants of the  more...

Java 2 -- Applets & Imaging ...its: Applets, Advanced Applets, 2d Graphics and Printing in Java, and Imaging. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit defines an applet and lists the features of an applet. You will learn about the Applet class, its hierarchy, and its methods. You will also learn about the applet  more...

Java 2 -- Enterprise Java ...its: JFC and Swing, Working with Swing Components, Java Servlets, and Distributed Applications. Each unit covers detail the elements of Java necessary to implement these enterprise features and functions as you program in the Java language. The first unit provides an overview of the JFC package and the Swing architecture. It explains the features of the Swing class and the Swing components.  more...

Java 2 -- Advanced java.lang & java.util Packages ...its: Accessing Resources at Run Time, The Reflection Package, The jar Utility. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. The first unit describes the important methods in the System class, such as arrayCopy( ), exit( ), gc( ), getProperty( ), load( ), setProperty( ), setIn( ), setErr( ), and  more...

Java 2 -- Networking ...its: Networking Basics, Programming Using Sockets, and Programming Using Datagrams. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Java language. In the first unit, you will learn about the client/server architecture that forms the core of networking concepts. The unit also explains frequently used networking terms, such  more...

Java 2 -- Advanced Enterprise Java ...its: Java Database Connectivity (JDBC), Java Native Interface, and The Debugger. Each unit covers detail the elements of Java necessary to implement these features and functions as you program in the Advanced Enterprise Java language. The first unit explains the concept of Java Database Connectivity (JDBC). It covers the features and functions of JDBC and the differences between JDBC and  more...

Cisco CCNA IP Routing Configuration ...ing Information Protocol (RIP), how RIP uses hop count as its metric. The stability features of RIP such as split horizon, hold down mechanism, and hop count limits are discussed. This unit also teaches the differences between RIP version 1 and RIP version 2, illustrates packet formats of both RIP versions, details the commands that are used to add RIP to the router configuration as well as the  more...

Learn Grammar the Easy Way (Part 1) ...ossible. Having a better understanding of grammar and how its pieces fit together can really help you. The coursework in part one focuses on the basics of grammar: parts of speech and sentence structure. These are the building blocks from which all written communication is constructed. Students will get to test their understanding through self-quiz exercises and through short exercises  more...

Learn Grammar the Easy Way (Part 2) ...or the test. Neither Bob nor Tom were ready for the test. Its cold. It?s cold. Casey and me went to the fair. Casey and I went to the fair. Misusing homonyms, pronouns, and words like effect and affect cause many sentence errors. Many times, people will select the wrong word. Also, errors in subject-verb agreement are common, too. People have trouble deciding when the verb should be plural or  more...

Word 2002 MOUS This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2002 so not only will they  more...

Whistleblowing When How and Why ...rillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50 billion this year. One major source of fraud is the submission of false claims for government funds, such as Medicare and Medicaid. Whistleblowing The federal government spends half a trillion dollars annually on medical care - one-quarter of its budget, and fraudulent claims may total $50  more...

Word 2007 Level 1 ...ft Office Word 2007, as well as introduce them to some of its new interface features like the Ribbon, Mini toolbar, Quick Access toolbar, contextual tabs, and galleries. Students will learn the tricks that will help them create, edit, and modify text-based documents easily. Word 2007 Level 1 This course is designed to familiarize students with key introductory features of Microsoft Office Word  more...

Using the Power of the iPod in Education: An Overview ... as the theoretical underpinnings of these important benefits. Using the Power of the iPod in Education: An Overview Schools are evolving in educational goals and are using increasingly powerful tools to improve the education that they are providing to their students. At almost every level, educators today are investigating the tools that they have at their disposal to transform their  more...

Success Strategies Training Program for Management & Leadership ...rategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient success coaching for managers and leaders. In this process, the success of  more...

Six Sigma Black Belt Personal Training Library ...ons to quality and productivity improvement efforts. (3 Units; 3 Assessments; Approximately 7 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different  more...

Six Sigma Management and Leadership Training Program ... (versus contrived) situations. In the 21st Century, and its global economy, the skills of Process Efficiency is paramount to an organization`s longevity and success. This course provides an in depth look at the Six Sigma management and leadership principles originally developed by Motorola and perfected by corporations like General Motors and General Electric. Find out how Six Sigma is  more...

Spanish Language: Asbestos Awareness (Comprensi n del asbesto) ...its history, its health hazards, OSHA regulations concerning work with Asbestos and safe practices to follow when handling Asbestos. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Asbestos Awareness (Comprensi?n del asbesto) This course  more...

Spanish Language: Forklift Safety (Seguridad con los Montacargas) ...f safe use of forklifts. It discusses types of forklifts, its capacities and ratings, how to operate forklifts safely, and special instructions on operating forklifts on Loading Docks and Trailers.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish  more...

Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting  more...

Record Management & Retention Policy Use ...its most important and valuable assets. Almost every employee is responsible for creating or maintaining corporate records of some kind, whether in the form of paper, computer data, microfilm, electronic mail or voice-mail. Letters, memoranda and contracts are obviously corporate records, as are things such as a desk calendar, an appointment book or an expense record. Record Management A  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...eview Carson Dunlop Professional Associations The firm or its technical staff, are members of the following organizations: American Society of Home Inspectors? American Society of Mechanical Engineers American Society of Heating, Refrigeration and Air Conditioning Engineers Canadian Association of Home and Property Inspectors Canadian Employee Relocation Council Heating, Refrigeration and Air  more...

Productivity Management & Leadership Success Training Program ...ale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high turnover, and poor productivity/quality. This course evaluates the pros and cons of older and  more...

Payroll Accounting ...trepreneurs and small businesses to the cost of labor and its related payroll taxes. In some companies, payroll costs represent more than one-third of the operating costs. The employer is liable for meeting reporting requirements and for the money withheld from employees? wages or salaries and for payroll taxes. This course will focus on the liabilities, the records and control requirements of  more...

Microsoft Word 2002 Expert ...matting skills and how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Other skills taught include formatting one part of a document differently than another and combining Word with other Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in  more...

Microsoft Word 2002 Level 1 ...s of Microsoft Word, as well as introduce them to some of its new capabilities introduced with the 2002 version. Some of the skills taught include examining the working screen, getting familiar with the new Task Panes, creating new documents, modifying bodies of text, and previewing and printing documents. This course is designed to familiarize students with key introductory features of  more...

Microsoft Word 2002 Level 3 ..., users will learn how to customize Word 2002 to maximize its potential for the type of work they do, such as customizing toolbars and menus and automating tasks. Students will also gain insight into how Word can be combined with other Office applications such as Access. This course builds upon intermediate Word skills by teaching students skills in creating and managing large projects. Many  more...

Motivating Employees ...siness and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person  more...

Microsoft FrontPage 2002 Core ...Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create, edit, and manage Web pages easily. The skills taught include examining the working screen; getting familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics;  more...

Microsoft FrontPage 2002 Level 1 ...Microsoft FrontPage, as well as introduce them to some of its new capabilities introduced with the 2002 version. Students will learn the tricks that will help them create, edit, and manage Web pages easily. The skills include examining the working screen; becoming familiar with the new Task Panes; creating new Webs; entering, modifying, and formatting text; incorporating graphics; applying  more...

Microsoft PowerPoint 2002 Comprehensive This course is designed to teach students the basic, intermediate, and advanced features of Microsoft PowerPoint 2002 so they can not only create and modify simple presentations, but also much more elaborate ones, such as team projects. This course is designed to teach students the basic, intermediate, and advanced features of Microsoft PowerPoint 2002 so they can not only create and modify  more...

Microsoft PowerPoint 2002 Level 3 This course is designed to familiarize students with the advanced features of Microsoft PowerPoint 2002. Students will learn how to apply advanced techniques to PowerPoint presentations, such as importing data from other Microsoft applications, adding video and sound clips, and modifying charts and tables in presentations. This course is designed to familiarize students with the advanced features  more...

Manufacturing Statistics Personal Training Library ...res of process capability are covered in the course. (3 Units; 3 Assessments; Approximately 6 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics include selecting and setting up SPC control charts, determining the best control charts formats to use for a given process, what different  more...

Listening Skills for the Workplace ...As the old saying goes, "It pays to listen." Yet, despite its importance, listening is often at the bottom of the hierarchy of communication skills taught at the work place. Most people have far more training in reading, writing, and speaking than they do in listening- even though all of us spend far more time listening. A study by Wolvin & Coakley in 1991 found that most experts agree that  more...

Management & Leadership Continuous Quality Improvement (CQI) Training Program ...nt (CQI) for your organization. In the 21st Century, and its global economy, the skill of continually improving quality is vitally important to an organization's longevity and success. Whether you are in the service or production business, this course provides a proactive method of effective and efficient Continuous Quality Improvement (CQI). The CQI process takes into account the methodology  more...

Management & Leadership Decision Support Systems Training Program ...on Support and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process takes into account decision support data. This data includes, but is not limited to demographics, marketing and  more...

Learn How To Write Effective Persuasive Written Communication ...ld be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any writing activity included but not limited to,  more...

Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis. Welcome to Job Safety Analysis "Ju are zuffering from fear of ze vorkplace," was the analysis while reclined in the dimly lit book-lined office. You will be fixated on our new safety course, Job Safety Analysis.  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...enter the scenario a year later, after the gym is back on its feet, and develop an Integrated Communications Plan to help grow the gym`s business by reaching out to new customers. Combined, the work you do in these assignments will help prepare you to do marketing for your own business. Feedback on your work will be provided in the form of automated expert solutions. You can also see feedback  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...

ISO 13485 Medical Devices General Employee Training ISO 13485:2003 is a Quality Management System (QMS) specific to organizations providing medical devices, regardless of the type or size of the organization. This course provides a basic understanding of ISO 13485: what it is and what it requires from a company. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and restarted  more...

ISO 9001:2000 General Employee Training ...ation regardless of: Size Industry/Product/Market Whether its manufactures a product or provides a service Whether it is a business, a public administration, or a government department. The organization's scope of activity. If it wants to establish a rigorous QMS then ISO 9000 has the essential features which provide a solid base for any QMS. ISO 9000 is primarily concerned with "quality  more...

Introduction to Customer Relationship Management-Part 1 ...3. This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence. The advanced-level course will help you master advanced concepts and implementation strategies. It will also lead to a Completion  more...

Instructor Led-Search Engine Training Workshop ...y analyzing it and making the changes necessary to ensure its success. By completing each lesson, students will look at all the strategies in the search positioning process through analyzing their site, handling of keywords, basic HTML coding, making of Information pages, and more. Each lesson will build on the previous one, offering the opportunity to learn the basic requirements for the major  more...

Information Technology Infrastructure Library (ITIL) ...er a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as demanding ITIL certification for their employees.  more...

Expert Certificate Course in Medical Terminology ...urse includes our 14 medical terminology modules, each in its own booklet for convenience, will help you to become fluent in the language of medicine. Each booklet is packed with terms and how they are formed, definitions and illustrations, plus some practice pages so you can test your knowledge as you go along. Plus the added bonus our new terminology videos to accelerate your learning curve.  more...

Expert Purchasing Management ...stomers, and ensuring that your purchasing staff improves its productivity, you may feel it is impossible to do a good job. After all, it isn't easy keeping up with evolving best practices, new technologies, and changing markets. But fortunately, there is a way for you to learn how to meet and exceed today's high standards for purchasing management excellence. The highly personal and  more...

Ethics and Compliance Basics ...onsibility. A company is only as ethical and compliant as its directors, managers and employees. Ethics and Compliance Basics Reinforcing ethical principles and educating company members about compliance with the law is an ongoing and important responsibility. A company is only as ethical and compliant as its directors, managers and employees. Training is necessary to encourage good behavior,  more...

Database Management This course features coverage of the important aspects of the relational PC-based database model including coverage of SQL. A highly useful methodology for designing databases is presented and illustrated through a variety of examples. This course is designed for anyone interested in gaining familiarity with database management. Someone taking this course should have some experience using a  more...

Design a Winning Business Based on Your Idea--Instructor-Led A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Design a Winning Business Based on Your Idea--Self-Directed A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Crystal Reports 8 ...tudent in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create and customize reports that will be useful and  more...

Control of Hazardous Energy (Lockout/Tagout) ...in the course includes a thorough review of the Standard, its applications and limitations and major compliance requirements including training, assistance in identifying responsible staff, and preparation and organization of an equipment inventory, You will also gain valuable information needed for the development, implementation, and upkeep of an effective Lockout/Tagout Program. This course  more...

Confined Space Safety ...its ups and downs. On the one hand, there is very little space to clean, and they always have that cozy lived in feeling. On the other, you are just a few inches of metal away for being crushed and drowned, and only a few minutes away from suffocating. Welcome to Confined Space Safety Working in a submarine has its ups and downs. On the one hand, there is very little space to clean, and they  more...

Copyright Law Basics & Workplace Activities Copyright law affects the workplace activities of many employees on a daily basis. Copyright protection extends to newspaper and magazine articles, instructional videos, web sites, computer Courses, and even elevator music. Most people recognize the presence of a copyright by the symbol , but even in the absence of the symbol the material may be protected by copyright law. Copyright Law Basics  more...

CompTIA Security + This course provides students with information needed to attain the Security+ certification. Security + certificaiton is recognized around the world as the benchmark for foundation-level security professionals. This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job  more...

Comprehensive Medical Transcription Training ...onary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical Transcription course is widely known as the most effective training method to become a medical transcriptionist because: it provides precisely what is needed to learn in a "platform learning system" unique in the training  more...

Complete Paralegal Training Program (Self-Paced) ...battle-tested paralegal and then edited and rendered into its final form by educators who innovated an "accelerated instruction mental technology" for multilevel learning and retention. It is a fast-track program and should take about 5 to 6 months to complete. The career outlook is excellent. Many opportunities exist for paralegals to specialize in various types of law, such as real estate,  more...

Cisco CCNA Complete Set ...its is designed to teach the student the necessary materials and understanding of Cisco Routers and to prepare the student to take the Cicso Certified Network Associates exam to gain the IT certification of CCNA. This course covers Cisco training preparatory to taking the CCNA exams. Subjects covered are Cisco CCNA Internetworking Fundamentals, the OSI Reference Model, the Application and  more...

Business Ethics Conduct Policy Statements ...company "must have taken steps to communicate effectively its standards and procedures to all employees and other agents, e.g., by requiring participation in training Courses or by disseminating publications that explain in a practical manner what is required." Business Ethics It is widely agreed that every company needs to have a policy statement on legal and ethical conduct. The  more...

Authorware for Educators ...s. Each lesson in the textbook begins with an overview of its contents and a series of short Authorware projects for you to complete. The textbook includes time limited Authorware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program.  more...

AS9100 Aerospace Standard General Employee Training ...lly. AS9100 requires an organization?s QMS to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through the application of the system and using a process approach for continual improvement of the system, much like ISO 9000. After you place your order, you will receive a user name, password and  more...

American Citizenship Test Prep ...tution), you will hear the `Star Spangled Banner` and see its musical score as written by Francis Scott Key, and you will take practice tests with questions taken from actual INS exams. By the time you are done with this course, you should have a very good idea of what to expect on the U.S. citizenship exam, and you should be better prepared and more confident to make application for your  more...

Advanced Customer Relationship Management -Part 2 ...3. This course will provide you with an overview of CRM, its components and relevance in a fast-paced business arena. Recommendations:Those students who successfully complete the course will be encouraged to take Part 2 which will be offered in sequence. The advanced-level course will help you master advanced concepts and implementation strategies. It will also lead to a Completion  more...

5 Steps to Effective Persuasive Business Communication ...ld be remarkably different and substantively effective in its intent and purpose. Once the persuasive premises of communication are thoroughly understood you will be able approximate how your own written messages can be more effectively constructed and used in daily social and business interaction. The objective is to apply this new knowledge to any writing activity included but not limited to,  more...

Internet Basics Course description -- Although the Internet has been an integral part of many peoplea s lives for several years, there are many who are just now taking advantage of its many resources. This course is for those who have little or no previous exposure to the Internet. It includes the most common Internet terms, basic navigation information, an overview of the resources available online, and  more...

Becoming an Effective Team Member ...best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see better team results as you develop communication skills, fulfill your roles and responsibilities, and encourage other team members to do the same. IMPORTANT NOTE:  more...

How To Master Staying Positive Course description -- Today's fast-paced and competitive work environment is loaded with inconvenience, frustration, and even chaos. Maintaining a positive attitude and outlook has never been toughera or more important. The How to Master Staying Positive bundle is first aid for the stressed and stretched. Its courses provide guidance on managing stress, dealing with burnout and anger, time  more...

Java Programming with Java SE 6 0 Java Utilities ...ds of the Integer and Long wrapper classes to manipulate bits for a given scenario, and identify the function and benefits associated with autoboxing and autounboxing in Java SE 6. 0. Java String, StringBuffer, and StringBuilder classes - specify the code required to test the equality of strings, carry out pattern matching in regular expressions, and modify strings and string buffers for  more...

J2EE Architecture To provide an overview of enterprise application design and development using the J2EE platform and its enabling technologies  more...

Selections and Layers in Photoshop CS3 .... This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an assortment of lasso and marquee tools and the Magic Wand tool. The course also describes layers, and demonstrates how layer arrangement allows Photoshop users to edit the contents of each layer discretely. Users can modify text, shape, and rasterized layers, and  more...

Manipulating Objects in Illustrator CS3 ...ating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more advanced object selection and organization techniques, layering, and masking. It shows you how to apply Illustrator's Transform and  more...

Field Sales Foundations Many field sales representatives are set loose on their assigned territories armed only with a few sales tips and some information about the products and services they're selling. This course builds the foundation for a strategy that changes the customer's perception of the salesperson from a mere vendor to a consultant and true business resource. Field Sales Foundations introduces you to the  more...

Introduction to Brand Management ...you will be introduced to a brief history of branding and its intended purpose. This also includes the elements of a great brand, and current trends in branding. Finally, you will recognize the components and intricacies that make up your consumer, how to appeal to the consumer, and one of the most important facts of all: how the consumer dictates your brand equity.By the end of this course,  more...

Building Brand Equity ...at each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand equity adds dollar-value to a company's worth.So, what are the components that make brand equity? How do you create brand equity? How do you make your company worth more in the consumer's eyes?  more...

Evaluating Brand Effectiveness ...mportance of a brand equity measurement system and all of its pertinent components. Through the use of brand audits and tracking studies, you will apply strategies for monitoring and evaluating your brand equity. Finally, you will establish a management system to keep all your brand research organized and easily accessible. The power of your brand lives in the mind of the consumer and in the  more...

Organizational Scope of Critical Thinking ...y, but they must serve an organization rather than become its masters." This is how Ralph S. Larsen, chairman and chief executive officer of Johnson & Johnson, describes both the need for systems and their inherent risk. Organizational systems, with complex and intricately interrelated components, demand the application of critical thinking to avoid this risk and to use the systems most  more...

Understanding Organizational Ethics ...its members. However, organizational culture and ethics are more than the sum of their parts. Organizations develop a self-sustaining and durable system of ethics that exerts a powerful influence on the actions, decisions, and behaviors of all employees. This course gives employees the ability to recognize ethical patterns and practices in an organization, and provides the skills needed to  more...

Social Responsibility in Corporations An organization's ethical responsibilities don't end at the door of the factory or office building. Companies are citizens of the communities where they do business. Every organization bears social obligations to the community that provides the environment for the organization's existence and growth. This course explores an organization's ethical responsibilities outside its own walls. The course  more...

Implementing Creative and Innovative Ideas ...eam, and to lead the idea to success, ensuring it reaches its true potential.During this course, you'll find out how to manage the entire implementation process: from prototyping and gaining stakeholder approval to maintaining momentum and enthusiasm. Leading the team through this challenge will also be vital.You'll learn more about how to complete the creative cycle: how to secure buy-in and  more...

The Automotive Industry Overview Version 2 ...el view of the automotive industry environment, including its key players, business model, and structure, and navigates learners through relevant business and regulatory issues. A report on the state of affairs and insights on the automotive industry are also presented. The course reflects on issues and challenges that the industry is facing in North America and other parts of the world, and  more...

The Oil and Gas Industry Overview Version 2 ... a high-level view of the industry environment, including its scope and structure, and navigates learners through relevant business and regulatory issues. Also examined are the forces shaping this industry, its key players, business drivers and challenges, and the strategic solutions for these challenges. A report on the state of affairs in the oil and gas industry and analysis based insights  more...

The Pharmaceutical Industry Overview Version 2 ...aceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated and rapidly changing pharmaceutical industry, they must constantly improve the way products are developed, produced and marketed, and the way the  more...

The Food and Beverage Industry Overview Version 2 "The discovery of a new dish does more for human happiness than the discovery of a new star," says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon  more...

The Health Care Industry Overview Version 2 ...while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need to constantly adjust their systems and processes for compliance. As a result, they are fine-tuning their business strategies and turning to information technology to eliminate inefficiencies in the value chain, to address issues of access, to  more...

The Manufacturing Industry Overview Version 2 ...ies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete globally, and expand and market their products to emerging markets worldwide. Intense pressure to reduce costs and the need to effectively manage a complex supply chain have manufacturers shifting their production bases and spreading out operations well beyond their  more...

The Retail Industry Overview Version 2 Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...

The Insurance Industry Overview Version 2 ...its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink, insurance companies are  more...

About 360-Degree Performance Feedback ...r a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public, private and  more...

The Coaching Skillset ...its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a  more...

Understanding Technical Professionals As a manager, have you felt that technical professionals are sometimes difficult to understand? Do you find that the usual management models are not as effective as they could be? This course explains the ways in which these employees differ from other workers and how you can apply more appropriate and effective management techniques. You will also learn how business has responded with new  more...

Developing Career Plans for Your Technical Professionals Why should you be interested in career development for the technical professionals you supervise? Because it's good for them, good for your company, and good for you. One of your major challenges as a manager of technical people is retaining them. And you may also need to recruit technical people to fill higher-level positions in your company. This course will help you use career development as a  more...

Inbound Call Centers People Management ...all centers are often the only link between a company and its customers. As a call center manager, you want to hire agents with special customer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to  more...

ITIL Configuration and Release Management ...s. That investment pays off only if the organization uses its information resources to increase productivity. Information technology planners and managers must understand how the components of the IT infrastructure interact if they want to eliminate waste and improve service to the users of the system. The delivery and support of IT services are divided into core processes within the IT  more...

Identifying Your Customers Expectations ...e same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often,  more...

Using Surveys to Measure Customer Satisfaction ...also have a system in place that will allow you to act on its findings. Cross-functional backing is essential if the survey is to have the maximum effect on how customers view your service in the future. The success of any customer survey is dependent on it precipitating improvements in the areas that cause or have the potential to cause most customer dissatisfaction.The second lesson describes  more...

Preparing a Business Case Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,  more...

Lawsuits and Negotiations ...tive management strategies for discouraging damaging lawsuits and avoiding costly litigation. It examines forms of alternative dispute resolution, including negotiation, mediation, and arbitration, and the respective strengths of mediation and arbitration so that management can effectively work with legal counsel to determine when these are appropriate alternatives to litigation. Finally, it  more...

Writing with Intention ...he course includes lessons on how to link your writing to its purpose, how to modify your writing for different readers and audiences, and how to approach your content in a manner that supports the message type. In this course, business writing is taught as a collection of easy skill sets, not as a strained creative exercise. The lessons flexibly encompass almost any kind of business writing  more...

Group Problem Solving and Decision Making ...be in business means to be on a team. Every team, even if its an informal group, convenes for one purpose--to solve problems and make decisions. In today's business world, effective business groups and teams are a key ingredient in success. By skillfully overcoming problems and making productive decisions, you'll turn your group into a community of success. In this course, you'll learn the  more...

Advanced Features of Adobe Acrobat 8 You can use the professional features of Adobe Acrobat 8 to perform such tasks as batch processing, and indexing. Adobe Acrobat 8 also allows you to prepare a PDF for commercial printing using its Preflight feature and this course explores the advanced features of Adobe Acrobat 8, including working with multimedia, creating batch sequences, and preparing PDFs for indexing.  more...

Decision Making Implementation and Evaluation ... no matter how considered and creative, won't walk out on its own two legs and implement itself. It's time to nurture your decided course of action and then evaluate its effectiveness. This course will help you do just that. And you'll do it in a way that will better ensure the success of your present decision and those decisions yet to come. After all, no decision is an island: You need to  more...

Introducing NET 3 5 and Visual Studio 2008 The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio 2008 is an integrated development environment that includes a  more...

Project Planning ...troduced to the purpose of the Planning Process Group and its associated processes. They will learn how to answer such questions as, "what must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has a global understanding of the depth and breadth of this process group. With  more...

Executing Monitoring Controlling and Closing a Project ...ject to closure; the decision to finalize the project and its phases or cancel the project will depend upon the situation.The three Process Groups covered in this course entail many processes that are designed to manage progress, measure performance, take corrective action if need be, and document lessons learned. Competent project managers understand that project success can actually be a  more...

Performing Quality Assurance and Control ...cteristics of a process, product, or service that bear on its ability to satisfy stated or implied needs." The quality of a project has to be built into each step of a project--every process, every procedure, and every deliverable. Project managers employ two sets of processes to manage the quality of projects: quality assurance and quality control. The Perform Quality Assurance process  more...

Planning and Identifying Project Risk ...er's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects. In this course, the project manager will learn when and how to plan for risks and how to identify risks proactively and at the time they occur. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the  more...

Analyzing Project Risk ...Guide) - Third Edition includes risk management as one of its nine knowledge areas and offers guidance on managing, identifying, analyzing, responding to and monitoring and controlling risk. In this course, you will learn qualitative and quantitative risk analysis techniques that will enable you to identify the probability of various levels of risk and to assess the impact of both negative and  more...

Responding to and Controlling Project Risk ...er's job to assess and control risk, to avert or minimize its adverse effects, and to capitalize on its positive effects over the life of a project. In this course, the project manager will learn about the last two processes in the Project Risk Management knowledge area, as described in "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition. The learner will learn  more...

Windows 2000 - New Features and Architecture To explain the positioning of Windows 2000 and describe its architecture, new features, and benefits  more...

Oracle Database 11g Installation and Upgrade Enhancements Recognize the enhancements to Oracle Database 11g's installation and upgrade processes, as well as its various post-upgrade steps, and recognize how to create a new database.  more...

Oracle Database 11g Diagnostic Enhancements and Using the Data Recovery Advisor recognize the steps for detecting, diagnosing, and repairing critical errors and data failures in Oracle Database 11g, using its enhanced, proactive, diagnostic tools, such as Automatic Diagnostic Repository, Support Workbench, SQL Repair Advisor, and the Data Recovery Advisor.  more...

Oracle Database 11g Performance Monitoring Recovery Concepts and Backup identify the steps for ensuring an Oracle Database 11g database is available to users when needed, by monitoring its performance, anticipating and avoiding database failure, setting up instance recovery options, and creating backups.  more...

Overview of Project Managing a PRINCE2-aligned Project ...ed method for project management that has expanded beyond its origins in the UK public sector. This course covers the foundations and principles and is designed to assist learners as part of their preparation for the PRINCE2 Foundations exam. The contents of this course, including all text and graphics, have been created solely by, or on behalf of, SkillSoft PLC. SkillSoft makes no claim to any  more...

Effective Team-building Strategies ...its members must want to win. Specifically, each team member must place the team's goals ahead of his own goals so that the team may be victorious. Team motivation can come from a variety of sources, the most usual of which is the team leader. But what if your team leader doesn't have the necessary leadership skills? Or what if she does, but she applies them ineffectively? In this course,  more...

The Individual s Role in a Team ...n of individuals. But a team is more than just the sum of its parts. Effective team members go beyond themselves and their personal desires and goals. If you want to be an effective team member, your challenge is to put the team first--which means maximizing your contributions to help the team accomplish its purpose. In this course, you'll learn strategies and techniques to help you become an  more...

Windows Vista Maintenance and Optimization An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best. This course describes many of the performance monitoring tools of Windows Vista and explains  more...

Using T-SQL in SQL Server 2000 To discuss Transact-SQL and its elements and view and define data using Transact-SQL statements  more...

Object-oriented Coding Best Practices To outline the best practices for defining and using classes, and determining how best to use inheritance or its alternatives  more...

Cryptography To define cryptograhy and identify its use in ensuring the confidentiality, integrity, authenticity, and non-repudiation of information  more...

Installing Windows Server 2003 To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports  more...

Small Business Server 2000 To provide an overview of Microsoft Small Business Server (SBS) 2000 and its main features, such as its management consoles and monitoring tools, and to show how Microsoft Exchange 2000, ISA Server 2000, and Microsoft SQL Server 2000 integrate with SBS 2000  more...

WebSphere 5 0 Application Server Architecture To introduce the WebSphere Application Server architecture and give an overview of its components, topology, and general infrastructure  more...

Statistics and Probability in Six Sigma ...its analysis and findings on the facts and figures at hand. Statistical studies and probability are the key tools that Six Sigma teams use to measure and analyze issues that are identified in the early stages of Six Sigma projects. This course explores basic statistical concepts that apply to Six Sigma. It distinguishes between enumerative and analytical statistics and population and sample  more...

Measuring Process Capability and Performance in Six Sigma ...dex (Ppk), to indicate the current state of a process and its sigma levels. This course will examine the key concepts of process capability and performance, and the methods of measuring and interpreting them in a process capability study. It covers the calculation and interpretation of process capability and performance measurements. It also identifies key considerations for measuring process  more...

Design for Six Sigma in the Organization ...products and services from the very beginning and, due to its complementary methodology and amazing results, it is now adopted as a key strategy in Six Sigma implementations. This course will examine how Six Sigma combines DFSS methodologies and tools to reach organizational goals. It distinguishes DFSS methodologies from those of Six Sigma, and outlines some of the key DFSS tools such as  more...

Six Sigma Listening to the Voice of the Customer ...cross all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and want. In "Six Sigma: Listening to the Voice of the Customer," Six Sigma Green Belts and team members learn that best way. The course consists of two lessons: "Understanding Customer  more...

Six Sigma DMAIC Defining the Problem "What's your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines  more...

Six Sigma--Statistical Process Control ...ocess it has improved, it does so with the idea of making its improvements long-lasting. The Control phase of the DMAIC model (Define, Measure, Analyze, Inform, Control) doesn't rely on quick fixes. Instead, it applies statistical techniques that will monitor and control whatever variation arises in that improved process over time. A primary Six Sigma control method employed during this phase  more...

Six Sigma and Critical Customer Requirements ... systematic process for motivating a business to focus on its customers. In a Six Sigma?? environment, such a focus is central to success. In this course, you'll learn how QFD works. You'll explore ways to listen to the voice of the customer and how to understand that voice in substantive terms. You'll learn to use effective tools to examine what your customers say they need and to determine  more...

Scoping the Six Sigma Project ...loyment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions, identifying projects that will truly impact customer service while also improving the bottom line can be challenging. When pressure  more...

Lean Tools ...its heart, being Lean seeks to eliminate waste from the organization. By applying Lean tools and techniques, organizations can become more competitive, agile, and responsive to customer demands. This course highlights the implementation of Lean tools in the production and manufacturing environment. These tools have derived largely from the development of the Toyota Production System (TPS). In  more...

HR s Strategic Role in the Organization HRCI SPHR ...ng the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact regulations and legislations, and the role of HR in risk management and building strategic partnerships. This course prepares HR professionals and management who are preparing for the Human Resource Certification Institute's Senior Professional  more...

Management of the HR Process HRCI SPHR ...its role is becoming key in developing organizational strategy. As a result, it is crucial for HR professionals to have a working knowledge of other functional areas of the business, so that they can provide the operational and administrative support necessary to attract and retain qualified employees. This course explains how to strategically diagnose the organization and how to plan in HR. It  more...

Creating and Analyzing an Operating Budget ...simply feel around in the dark and hope it comes close to its target. Unfortunately, if a business uses this approach, it will eventually fall victim to cash flow problems that could result in its downfall.As many would agree, the budget process in any business can be challenging and time-consuming. However, for a business to survive long-term, it must have a clear view of its goals and its  more...

Analyzing Cash Flow ...its available cash was coming from, how much cash it had to spend, or how to get more cash for its needs? If you answered no, you are right. Just like a family that has to understand cash issues for survival, a business also has to understand information about its usable cash in order to sustain its life. This course will teach you how to read, and create a cash flow statement. It will also  more...

Succession Planning Overview ...ve people in your organization that are indispensable for its success? Would losing them create a hole that would be hard to fill? Have you planned to fill these vacancies? This course introduces you to succession planning--the planning process of identifying, assessing, and developing leadership and talent for future vacancies. This course will familiarize you with the key concepts that  more...

Succession Planning Management So, you have a succession plan and you've identified some problems. What do you do now? By taking this course, you will learn how to establish a leadership and talent development program that will ensure your succession plan achieves its goals. You will also learn how to overcome some common challenges that management teams face when trying to find the right people for a position. Since succession  more...

Managing Managers ...y oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's strategy is translated into action. These managers often need guidance, feedback,  more...

Managing and Rewarding Top Performers ...r company have a policy in place for hiring and retaining its top-performing employees? Would you know how to convince valuable employees to stay if they were to hand in their resignation? It is becoming increasingly difficult for companies to retain their top-level employees in today's competitive market. This course examines how to attract and ultimately retain top performers through a  more...

The Online Branding Environment ...anding by a thorough examination of the e-marketplace and its customers. Learners will explore the difference between traditional brands and cyberbrands as well as discover how to use the Web's interactivity to build strong online brands. The course also examines how consumers adopt brands in the Web environment and how marketers build strong brand relationships with consumers. If online  more...

Accounting Fundamentals ...ssive business. Accounting is a distinct discipline, with its own standards and language. Understanding accounting procedures requires a prerequisite knowledge of certain principles, concepts, terms, and common accounting records. This practical course gives you the why's and how's to accurately conduct accounting activities. "Accounting Fundamentals" examines the theories of accounting, how to  more...

Accounting for Merchandising Businesses A merchandising business is a business that buys goods and sells them for profit. Merchandising businesses, which include wholesalers and retailers, typically handle inventory, therefore accounting procedures exist to record the cost of goods sold or not sold. This course will provide practical information about maintaining accounts and generating financial statements specifically for  more...

Accounting for Partnerships Partnerships are voluntary organizations between two or more people that combine different resources in a business venture. These resources can be money, expertise, personal connections, or experience. Accounting procedures are established to ensure that each partner gets his/her share of the business income or loss. This course explores the accounting methods that pertain to partnerships and the  more...

Managing Working Capital ...ing capital management influences both a firm's risks and its expected returns. As such, it is an important determinant of firm value. Investment and financing decisions are interconnected, thus they cannot be made independently. Financial planning will make you think systematically about the relationships among your goals for growth, investment, and financing. After completing this course, you  more...

Principles of External Auditing The thought of an external auditor coming to your company may make you feel uneasy. This course will help you understand how external auditors and companies work together to ensure an accurate audit report. This course will familiarize you with terminology, concepts, strategies, and techniques that are specific to external auditing and its practice. You can expect to develop a solid understanding  more...

Creating a Business Execution Culture ... up. An organization's ability to execute is paramount to its survival. After all, how can a company be constantly evolving and improving if no one within the organization is getting anything done? In companies that execute well, the principles of business execution permeate the entire organization and become part of the company's culture. But how does an execution culture come to be? A  more...

Business Execution in Action ...ess to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you in the process of "executing business execution" in your organization. All organizations share three common key processes: the people process, the strategy process, and the operations process. One lesson will explore ways to employ the principles of business  more...

Challenges of the 21st Century ...e time, and obsolete in the next. The 21st century brings its own unique set of challenges that leadership must accommodate. In this course, you'll learn how evolving work environments affect leadership. You'll explore the implications of 21st century trends like virtual employees and portable assets, and learn how you can meet the leadership challenges they present. Additionally, you'll learn  more...

Leadership and the Knowledge Worker What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual  more...

Making Cross-generational Teams Work Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom  more...

Knowledge as Capital ...Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return of leveraging the knowledge capital of an organization has led to  more...

Statistical Process Control and Control Plans in Six Sigma ...rts, and that each process is prevented from reverting to its previous state. The goal of this stage is also to develop a control plan to document and hold the gains, and to assist in monitoring and implementing controls. This course aims to introduce basic SPC and control chart concepts and how to develop a control plan to hold the gains prior to the closure of a Six Sigma project. The course  more...

Financial Statements ...ow quickly is the organization growing in comparison with its competitors? Are there any financial danger signs? This course provides a foundation for reading the three key financial statements prepared by most corporations--the balance sheet (or statement of financial condition), the income statement (or earnings statement, or profit and loss statement), and the statement of cash flows. The  more...

Executive Level Leadership - Becoming an Executive Leader Executive Level Leadership: Becoming an Executive Leader offers the student an overview of executive leadership roles and how power and politics affect an organization. This program also explains the importance of developing an organizational vision and the need for executives to understand the types of business focus that impact their industry. In addition, it emphasizes the importance of  more...

Exploratory Data Analysis in Six Sigma ... you closely examine the output variable (known as y) and its possible causes or input variables (known as x's) collected in the Measure stage to get a deeper understanding of their relationships. The goal of this analysis is to narrow down the many possible x's identified earlier during the Measure stage, to a few probable ones. This analysis is generally conducted through the use of two  more...

Supply Chain Management Using Models ...f the stages in advanced logistics model. Identify benefits of the advanced logistics model. Identify the activity flow in the logistics model of the future. Audience: This series is designed for managers, supervisors, team leaders, and project managers who are involved with supply chain management within their organization or need to understand the basics of supply chain management.  more...

EnjoySAP Features Functions ...ckground to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Learn To: a The New Interface. a What is EnjoySAP? a Starting the System and Logging On. a The  more...

Linux Technology Overview Part 1 Technical Business Considerations ...if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To • Identify the features of the history of Linux. • Identify the features of Linux. • Identify the features that make it suitable for end  more...

Linux Technology Overview Curriculum ...if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it teaches the technical features of Linux, using the shell system, using the X Window system and finding additional Linux resources. It focuses on end user tasks, not  more...

Directory Technologies Part 3 Active Directory Integrating Technologies ...t series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory. Finally, it explains Active Directory through the FDS  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention ...earn To: o Match the component of database storage with its definition. o Avoid dynamic allocation of extents by using the ALTER TABLE command. o Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. o Sequence the steps in the sort process. o Set the SORT_AREA_SIZE parameter by using the ALTER SESSION command. o Identify the tuning sort goals. o  more...

Oracle9i Database Admin Create a Database ...atabase by using the CREATE DATABASE command and identify its content after creation. • Identify the benefits of using Oracle-Managed Files and manage data files, control files, and online redo log files using OMF. • Describe the data dictionary structure, identify the data dictionary categories, and retrieve data dictionary information. • Execute catproc.sql and identify  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 .... This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various installation options. Learn To • Match the challenges of Enterprise Application Integration (EAI) with Microsoft BizTalk Server 2000 solutions. • Match EAI and business-to-business (B2B) scenarios with Microsoft BizTalk  more...

ASP NET Part 2 ADO NET Partitioning Tracing ... Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits Language Options American English Total Learning Time 6 to 8 hours 73228 Objectives Unit 1: ADO.NET 2 - 3 hours • Identify features of the ADO.NET object model. • Sequence the steps in accessing data in ADO.NET. • Identify features of DataSets. • Identify the principal  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns ... Identify features of Web services. Identify benefits of service-oriented architecture (SOA). Identify features of Simple Object Access Protocol (SOAP). Identify features of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade pattern. Audience: Experience with the Windows 2000/XP interface, basic PC skills is assumed.  more...

Enterprise Connectivity with J2EE V1 4 Web Services Patterns ... Identify features of Web services. Identify benefits of service-oriented architecture (SOA). Identify features of Simple Object Access Protocol (SOAP). Identify features of J2EE patterns. Match J2EE patterns with their descriptions. Identify features of the Session Facade pattern. Audience: Experience with the Windows 2000/XP interface, basic PC skills is assumed.  more...

IBM DB2 Universal Database V6 1--App Development ...isons. Identify the User-Defined Function (UDF) type and its function. Register stored procedures using a CREATE PROCEDURE statement. Unit 3: Embedded SQL Programming Duration: 2 Hour(s) Identify the general tasks of an application containing embedded SQL statements. Declare the host variables that correspond to specific columns in a table. Code a statement that uses host  more...

IBM DB2 Universal Database V6 1--App Development ...isons. Identify the User-Defined Function (UDF) type and its function. Register stored procedures using a CREATE PROCEDURE statement. Unit 3: Embedded SQL Programming Duration: 2 Hour(s) Identify the general tasks of an application containing embedded SQL statements. Declare the host variables that correspond to specific columns in a table. Code a statement that uses host  more...

ZENworks 2 0 Desktop Mgmt Part 2 ...3 Hour(s) Match each Workstation Manager feature with its capability. Identify the functions of NetWare Administrator snap-in. Match each policy package type with its definition. Sequence the tasks that are completed prior to policy package creation. Identify the NetWare Administrator tasks involved in creating policy packages. Identify the reason it is necessary to create separate  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...llation using ACU. Match the command line parameter with its description. Sequence the steps necessary to automate the client installation using ACU and the NCIMAN.exe utility. Prepare an NDS container for manual registration using NetWare Administrator. Run the Workstation Registration program manually from the workstation Scheduler using Windows Explorer. Verify workstation registration  more...

GroupWise 5 5 Admin Part 2--Clients Post Offices ...Duration: 2 - 3 Hour(s) Match each client option with its description. Match the platform with the minimum system requirements necessary to run the GroupWise client. Identify the factors to consider when setting up the client software. Identify the locations that the client checks to determine how the client will connect to the POA. Grant NDS and file system rights using the GroupWise  more...

GroupWise 5 5 Admin Part 1--System Fundamentals ...roupWise client. Match each GroupWise client folder with its description. View a message using QuickViewer. Create a mail message using the GroupWise client. Identify the default GroupWise calendar views. Post an appointment. Schedule a group appointment. Create a Multi-User list. Create a task. Create a reminder note for another person. Create a folder using the GroupWise client.  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ... the DHCP server is unable to provide the DHCP service to its clients. Unit 2: Networking Services: DNS Duration: 2 - 3 Hour(s) Label the fully qualified domain name (FQDN) of a computer in a specified scenario. Sequence the steps in the IP address resolution process when the required mapping is not present in the cache of a computer. Sequence the steps in the zone transfer process  more...

Windows 2000 Network Infrastructure Admin --Part 1 DHCP DNS WINS ... the DHCP server is unable to provide the DHCP service to its clients. Unit 2: Networking Services: DNS Duration: 2 - 3 Hour(s) Label the fully qualified domain name (FQDN) of a computer in a specified scenario. Sequence the steps in the IP address resolution process when the required mapping is not present in the cache of a computer. Sequence the steps in the zone transfer process  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation ...t, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options American English, German Total Learning Time 6 to 8 hours 72445 Objectives Unit 1: DHCP Service Management and Optimization 0.5 - 2 hours o Identify the tasks that constitute a network service management strategy. o Identify the guidelines for selecting an  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Directory Structure is the third course in this series. Its focuses on designing a schema modification policy. It also covers group policy planning. Finally it also covers design of Active Directory structure. L earn To: Identify the business needs that require modification of Active Directory schema. Identify the basic components of the Active Directory schema. Identify the  more...

Windows 2000 Designing a Directory Server--Part 3 Active Dir Structure ...e Directory Structure is the third course in this series. Its focuses on designing a schema modification policy. It also covers group policy planning. Finally it also covers design of Active Directory structure. L earn To: Identify the business needs that require modification of Active Directory schema. Identify the basic components of the Active Directory schema. Identify the  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...d Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...d Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation  more...

Oracle8i Network Administration Net8 Additional Config Troubleshooting ... Identify service name resolution methods and the benefits of centralized naming using the Oracle Names service. Describe concepts related to the setup of an Oracle Names server. Configure and use an Oracle Names server. Identify the concepts related to the multithreaded server (MTS), a configuration option of Net8. Examine the working of Connection Manager. Identify the checks and  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ... Hour(s) Match the component of database storage with its definition. Avoid dynamic allocation of extents by using the ALTER TABLE command. Avoid the dynamic allocation disadvantages by creating a locally managed tablespace. Select the advantages of incorporating large extents into the database design. Identify the characteristics of the Oracle block size. Identify the advantages and  more...

Oracle8i Database Admin Manage Storage Structures ...lback segments. Identify the rollback segment type given its description. Sequence the steps for the process in which rollback segments are used by transactions. Identify the conditions under which rollback segments shrink. Sequence the steps that Oracle Server uses to ensure read consistency when a transaction occurs. Identify the factors to be considered while planning rollback segments.  more...

Oracle8i Database Admin Create Databases ...command fails. Identify the contents of a database after its creation. Unit 2: Data Dictionary Views and Standard Packages Duration: 1 - 2 Hour(s) Identify the types of information stored in the data dictionary. Identify the features of the data dictionary components. Create a data dictionary view for a specific database by executing the appropriate script. Identify the contents  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2 ...ows NT router. Display the route a packet takes to reach its destination using the TRACERT utility. Identify the components of a routing table. Display the entries in a routing table. Remove the default gateway address from a routing table. Add a static routing table entry for a router using the ROUTE utility. Restore the address for the default gateway in the local routing table. Test  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...s series, you will be able to: define TCP/IP and describe its advantages on Windows NT 4.0; install and configure Microsoft TCP/IP; identify the network and host ID; identify the function of a subnet mask; identify the difference between static and dynamic IP routing; configure a computer running Windows NT 4.0 to function as a dynamic IP router; understand how a dynamic host configuration  more...

Windows NT 4 0 Core Technologies Support - Part 1 ... L earn To: Describe the Windows NT environment, its architecture and the network models. Install the Windows NT Server 4.0 as a Primary Domain Controller in a Single Domain Model. Configure the Windows NT environment using the Control Panel, Registry Editor and the System Policy Editor. Distinguish between User Profiles and System Policies, create user profiles and manage System  more...

Windows NT 4 0 Core Technologies Support Curriculum ...you will be able to: describe the Windows NT environment, its architecture and the network models; install and configure Windows NT; create user profiles and manage System Policies; describe the Windows NT file systems, manage partitions and configure the hard disk; protect server data using various Windows NT fault tolerance levels; identify the subsystems responsible for supporting  more...

Lotus Domino R5 Development Part 9 Web Site Design ... server by using Domino Administrator. Identify the benefits of the Domino command cache. Match the Domino cache strategy with its function. Configure the command cache on a Domino Server by using Domino Administrator. Unit 3: Domino Web Site Security Duration: 2 Hour(s) Match the security levels in a Domino Web site with their features. Match the database settings used to secure  more...

Access 2000 Expert User ...rm by using the Toolbox toolbar. Link the main form with its subform by using the Subform/Subreport dialog box. Unit 3: Access Reports Duration: 2 Hour(s) Create a report by using the Design view. Create a chart in a report by using the Chart Wizard. Modify the properties of a report in the Design view. Modify a report by using the Design view. Modify the properties of the  more...

Oracle Reports R6 Enhance Reports ...litate layout modifications. Move a child object outside its enclosing parent object by using the Confine Mode button. Unit 3: Layout Object Properties Duration: 2 Hour(s) Create a link file to display file contents in the Layout Model by using the tool palette. Create a chart using the Chart Wizard in the Layout Model. Embed an existing chart in the Layout Model using the tool  more...

Oracle Form Builder R6 Project Builder and Menu Modules ...er Release 6. This course describes the features and benefits of Oracle Project Builder, how to create and deliver projects, and how to create new file types. In addition, the course describes how to create and manipulate menu modules, and how to manage menu modules. L earn To: Identify the benefits of using Project Builder. Match the terms used in Project Builder with their  more...

Oracle Form Builder R6 Writing and Debugging Code ... their functions. Sequence the Form Builder navigation units according to their navigation hierarchy. Match the navigation properties with their characteristics. Match the navigation trigger types at different levels with their uses. Write the code for the When-New-object-Instance trigger at different levels. Match the built-ins used for navigation with their functions. Unit 5:  more...

Oracle Form Builder R6 Enhancing the User Interface ... a description. Identify the scope of a trigger based on its placement in the object hierarchy. Identify the statements that are allowed in trigger code. Identify the default setting of the execution hierarchy property of a trigger. Create a trigger by using an appropriate method. Match the PL/SQL Editor component with the appropriate description. Match the trigger property with the  more...

Oracle Form Builder R6 Forms Fundamentals ...er executables. Match each Form Builder module type with its corresponding description. Identify the descriptions of the main components of a form module. Identify the features of the Form Builder block types. Match each form module object type with its description. Unit 2: Running and Creating a Form Module Duration: 2 - 3 Hour(s) Match the components of the Form Builder runtime  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...tion: 1 Hour(s) Match components of database storageunits to their definition. Query the dba_tables to display segments with less than 10% free blocks. Manually allocate an extent. Choose the advantages of incorporating large extents into database design. Identify characteristics of Oracle data block size. Identify characteristics of small data block and large data block sizes. Run  more...

Oracle8 Network Administration Net8 Configuration and Troubleshooting ...ies. L earn To: Identify the utilities and benefits of Oracle Names and configure Names server. Identify the concepts related to intelligent agent and Multi-Threaded Server (MTS), the two configuration options on Net8. Examine the working of Connection Manager. Identify the checks and configurations that can be performed for troubleshooting network problems. Match options for  more...

Oracle8 Database Administration - Manage Storage Structures ...lback segments. Identify the rollback segment type given its description. Sequence the steps for the process in which rollback segments are used by transactions. Identify the conditions under which rollback segments shrink. Sequence the steps that Oracle Server uses to ensure read consistency when a transaction occurs. Identify the factors to be considered while planning rollback  more...

Oracle8 Database Administration - Create Databases ...retrieve information. Identify the properties and benefits of using stored procedures and packages. Plan for the creation of redo log files. Plan for the maintenance of redo log groups. Redo log members. Control files. Identify the process of log switches and checkpoints. Manage tablespaces and data files. C ontent Emphasis Skills-Based A udience Database  more...

Oracle Form Builder Including Reusable Oracle Components ...art Wizard. Identify the type of a chart on the basis of its appearance. Identify the properties of Chart Items. Create a report object based on a data block in a Form module by using the Report Wizard. Identify the properties of Report Object. Identify the built-ins used to programmatically control reports in a Form module. Write the code to run a report against a local server by using  more...

Oracle Form Builder Writing and Debugging Code ... their functions. Sequence the Form Builder navigation units according to their navigation hierarchy. Match the navigation properties with their characteristics. Match the navigation trigger types at different levels with their uses. Write the code for the When-New-Object-Instance trigger at different levels. Specify the built-ins used for navigation, given their functions. Unit 5:  more...

C Programming - Part 1 ...tures of the C++ programming language. Identify the benefits of the C++ programming language. Identify the scenario where it would be most appropriate to use C++. Identify the relationship between classes and objects in object-oriented programming. Identify the definition of abstraction. Identify the definition of encapsulation. Identify the scenario that exhibits the concept of  more...

C Programming - Part 1 ... Sequence the stages in the evolution of C starting from its inception to its standardized form of ANSI version. Sequence the building block elements that form a complete C program. Match the steps of the program development cycle in C with their functions. Compile a given C program by using the gcc compiler of the GNU Foundation. Match the lexical elements of C with their types. Identify  more...

Lotus Notes R5 Managing and Sharing Information ...tor to enhance Web access. Open a Web page by specifying its URL. Save a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots. Forward a Web page to a Lotus Notes user. Configure a location to use Lotus Notes as the Internet browser. Unit 5: Organizing Work with Headlines Duration: 1 Hour(s) Subscribe  more...

Lotus Notes R5 Managing and Sharing Information ...tor to enhance Web access. Open a Web page by specifying its URL. Save a given Web page as a bookmark by using the drag-and-drop method. Configure Lotus Notes to convert the Internet URLs into hotspots. Forward a Web page to a Lotus Notes user. Configure a location to use Lotus Notes as the Internet browser. Unit 5: Organizing Work with Headlines Duration: 1 Hour(s) Subscribe to  more...

Lotus Notes R5 Collecting and Organizing Information ... Duration: 2 Hour(s) Open a Notes database by adding its icon on the workspace. Display the About document for a database by using the Open Database dialog box. Determine the access level for a database by using the status bar. Arrange database icons on the workspace. Navigate the contents of a database by using panes. Locate specific documents in a database by using database views.  more...

Lotus Notes R5 Collecting and Organizing Information ... Duration: 2 Hour(s) Open a Notes database by adding its icon on the workspace. Display the About document for a database by using the Open Database dialog box. Determine the access level for a database by using the status bar. Arrange database icons on the workspace. Navigate the contents of a database by using panes. Locate specific documents in a database by using database views.  more...

E-Commerce Implementation Issues ...nt: e-Learning/Self-Study Accreditation CEU credits: 0.70 CEUs Language Options: US English Total Learning Time: 7 hours Objectives: Unit 1: Scale of Implementation (3 hours) Identify Web site development considerations. Match product types to Web site functionality levels. Identify the features and functions of shopping carts. Identify the functions of  more...

SAP R 3 Supply Chain Management ...fferent views regarding the supply chain in companies and its possibilities of use within different business areas. L earn To: What does Supply Chain Management mean? Supply Chain Management vision. Elements of the Supply Chain Management. Goals and possibilities. Solution starting points with SAP and examples for use. Principles of various system starting points.  more...

SAP R 3 v4 0 Profit Center Accounting ...The accounting principles of Profit Center Accounting and its goals are illustrated. The use of Profit Center Accounting within the SAP/R3 system and links to other areas of SAP R/3 are shown. L earn To: The positioning of Profit Center Accounting within the accounting area. Profit Center Accounting within SAP R/3 and its possibilities. Information and value chains within the  more...

SAP R 3 v4 0 Retail Order Management via Distribution Center ...of a possible process chain, between a retail company and its clients. L earn To: The Retail Process. Basic scenario and related processes. Delivery Scheduling. Subsequent Settlement. C ontent Emphasis Skills-Based A udience All those involved in the use of SAP R/3 for Retail tasks. IT Support staff and SAP Project Team members needing training in the use of  more...

Introduction to the Internet and World Wide Web ... others via the Internet. An overview of the Internet and its services, business uses of the Internet, and Internet security concerns will be covered. In addition, participants will learn how to browse the Web, send and receive e-mail, post messages to newsgroups, and perform Web searches. L earn To: Identify the features of the Internet. Identify the features of the World Wide Web  more...

NDS Design and Implementation Part 1 ...lines to determining partition boundaries. Identify benefits of a replica placement strategy. Unit 4: Time Synchronization Duration: 2 Hour(s) Identify the importance of time synchronization on a network. Match each IPX server type with its description. Identify the methods by which servers communicate. Identify NTP time source for IP and IPX servers. Identify conditions that  more...

Exchange Server 5 5 Concepts and Administration - Part 3 ...tlook. Propagate the properties of a top-level folder to its subfolder by using the Microsoft Exchange Administrator. Configure public folder replication by using the Replicas property page. Configure public folder site affinity by using Microsoft Exchange Administrator. Match the information store site configuration properties with the tasks they help you perform. Match the public  more...

Outlook 2000 Fundamentals ...re into a message. Read a message in Preview Pane and in its own window. Reply to a message by using the Reply and Reply to All buttons. Forward a message to a new recipient by using the Forward button. Print a message. Open a Microsoft Office file attachment. Print a message attachment. Save a message attachment to a folder. Delete an unwanted message using the Standard toolbar. Flag  more...

SQL Server 7 0 Designing and Implementing Data Warehouses - Part 3 ...sing the Enterprise Manager; build a dimension and assign its member properties; build an aggregation and identify the guidelines for optimizing aggregation performance; and build a cube and a partition and manage them. L earn To: Create a data warehouse database. Perform the steps necessary to build and manage replication by using the Enterprise Manager. Identify OLAP Manager  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 5 ... L earn To: Create an ActiveX document project and its objects by using Visual Basic 6.0. Work with Active Server Pages (ASP) files, dynamic web pages, ASP objects and the IIS Application project. Configure DCOM on a client computer and on a server computer. Implement load balancing in a distributed application environment. Create HTML help in a project by using HTML Help  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 2 ... control. Identify the elements of a control that manage its appearance. Identify ways you can customize an ActiveX control. Identify the functions of ActiveX Control Interface Wizard. Add properties to an ActiveX control. Identify methods of exposing constituent control properties. Identify ways of adding methods to an ActiveX control. Store and retrieve property values. Identify the  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1 ...ts will be introduced to the Visual Basic environment and its main options and characteristics. Students will also learn the strategy for Universal Data Access and the visual data access tools that make it easy for Visual Basic programmers to create data access applications. L earn To: Develop a simple application using Visual Basic 6.0. Access, organize, and present data using  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...ays in which an organization's human assets contribute to its competitive advantage. To identify key aspects of e-learning. To identify ways organizations benefit from e-learning. To identify reasons for having a clear e-learning strategy. To identify the need to link the e-learning  more...

Brand Management Branding on the Web ...yment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Branding Through the Internet (0.5 - 1 hour) Select the different types of Web sites. Identify the steps for branding on the Internet.  more...

Consulting Skills Building Consulting Relationships ...yment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Determining Consulting Needs (0.5 - 1 hour) Identify the steps to determine the need for a consultant. Determine the need for a consultant.  more...

Strategic Management Developing a Successful Process ...e the plan. Recognize the benefits effective monitoring provides. Audience Managers and team leaders that are responsible developing a strategic business plan. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives  more...

Competitive Intelligence Analysis Dissemination ...e steps for protecting an organization's information from its competitors. Learn To Use the guidelines for performing ethical competitive intelligence. Identify four criteria that competitive intelligence should meet. Identify the guidelines for making recommendations based on competitive intelligence  more...

Managing Business Risk Developing a Risk Management Plan ...yment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Evolution of Risk Management (0.5 - 1 hour) Identify the differences between traditional and contemporary risk management. Identify the duties of  more...

Managing Business Risk Financing Contingency Planning ...yment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Risk Financing Methods (0.5 - 1 hour) Identify the dimensions of risk financing. Identify the categories of risk financing tools.  more...

Principles of Marketing Fundamentals of Marketing ...yment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Marketing Language (0.5 - 2 hours) Identify the definition of marketing. Identify definitions of key marketing terms and language.  more...

NetWare 5 Administration - Part 1 ... involved in accessing a NDS resource. Identify the benefits of NDS. Match the components of a NDS Directory with their descriptions. Categorize a given set of NDS tree objects. Identify the appropriate NDS tree structure for a given set of NDS tree objects. Identify the name of an object in a given tree structure. Display the objects in a NDS tree by using the CX command. Browse to an  more...

Oracle Workflow 11i10 Components Planning Workflow Processes ...its of using Oracle Workflow in an e-business environment. It provides an overview of the architecture and components of Oracle Workflow. It also covers the components of a workflow process. Further, it covers the steps to plan a workflow process. It also covers various standard activities. Learn To: Identify benefits of Oracle Workflow. Identify features of workflow processes.  more...

Oracle 11i10 System Admin Workflow Applications Manager ...ces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options that enable you to  more...

Oracle 11i10 System Admin User Management Resource Auditing ...ntify features of Oracle Applications that help you audit its performance and resources. Identify features of different types of reports used for auditing. Identify the steps to monitor users. Audience: This course is intended for functional and technical consultants and individuals responsible for administering an Oracle 11i environment. Deployment: Self-Study  more...

Microsoft FrontPage 2003 Expert User ... Deployment: Self-Study Accreditation NASBA credits: 3 CPE CEU credits: 0.30 CEUs Language Options: US English, German Total Learning Time: 3 hours Objectives: Unit 1: Web Components and CSS Create a table of contents for a Web page. Insert a photo gallery into a Web page. Identify features of advanced controls that can be inserted in a Web page.  more...

Oracle Database 10g SQL Fundamentals I Part 1 ...e introduced to the powerful SQL programming language and its features. Learn To: Match the different phases of system development life cycle (SDLC) with their features. Identify features of an Entity Relationship (ER) model. Identify features of Relational Database Management System (RDBMS). Identify the SQL statement to retrieve data from tables. Identify arithmetic  more...

Oracle Database 10g Administration Workshop I Part 4 ...understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques. Learn To: Identify benefits of undo data. Identify features of undo segments. Identify undo management tasks that a DBA should perform to use Undo efficiently. Match  more...

Data Modeling - Create Basic Models ... system development. Identify where conceptual modeling fits in a development cycle. Identify where logical modeling fits in a development cycle. Identify where physical modeling fits in a development cycle. Identify conceptual terms and logical terms. Identify why different terms are used within conceptual and logical modeling. Identify the reasons for modeling information. Identify the  more...

Oracle SQL Specifics Retrieving and Formatting Data ... Duration: 1 - 2 Hour(s) Match each SQL statement to its category. Identify the components of a basic SELECT statement. Select rules that govern the writing of SQL statements. Use an arithmetic operator to perform a calculation in a query. Use the NVL function to convert null values to zero. Display a column with a column alias. Use the concatenation operator to combine query results  more...

Oracle SQL Specifics Creating and Managing Database Objects ... 1.5 - 2 Hour(s) Match each Oracle8 data structure to its description. Use the CREATE TABLE statement to create a table. Use the CREATE TABLE statement and an embedded subquery to create a table from rows in another table. Match the data dictionary views used to confirm tables and constraints with their purpose. Identify the naming conventions to follow when naming tables and columns.  more...

Oracle Form Builder Forms Fundamentals ...utables enable. Match each Form Builder module type with its corresponding description. Identify the descriptions of the main components of a Form Module. Identify the features of the Form Builder block types. Match each Form module object type with its description. Unit 2: Running and Creating a Form Module Duration: 2 Hour(s) Match the components of the Form Builder runtime  more...

Windows 2000 Professional User Fundamentals ...dentify the features of Windows 2000 and the functions of its desktop components; identify the functions of the various Windows 2000 programs; identify the functions of the various components available in the Windows Explorer interface and customize the Windows Explorer interface; identify the characteristics of files and folder; and share and access resources on the network. L earn To:  more...

TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1 ...the definition of Request for Comments (RFC) document and its features. Identify the functions of the data transfer utilities of TCP/IP. Identify the functions of the remote execution utilities of TCP/IP. Identify the functions of the printing utilities of TCP/IP. Match the diagnostics utilities of TCP/IP with their functions. Install TCP/IP on Windows NT 4.0. Configure TCP/IP manually to  more...

SQL Server 7 0 System Administration - Part 5 ...n Basics Duration: 2 - 3 Hour(s) Identify the benefits of distributed data. Identify important considerations in data distribution. Match the distributed data method with its attribute. Identify the dynamic of the Publisher-Subscriber relationship. Choose the appropriate attributes of Articles and Publications. Match the data filtering method with its appropriate attributes.  more...