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From QLogy Management Services Pvt. Ltd
CobiT Essentials
COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. COBIT enables clear policy development and good practice for IT control throughout organizations. COBIT emphasizes regulatory compliance, helps organizations to increase the value attained from IT, enables alignment and simplifies
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CobiT Essentials
COBIT is an IT governance framework and supporting toolset that allows managers to bridge the gap between control requirements, technical issues and business risks. COBIT enables clear policy development and good practice for IT control throughout organizations. COBIT emphasizes regulatory compliance, helps organizations to increase the value attained from IT, enables alignment and simplifies
more...
ITIL V2 Service Manager
...ITSM processes, and support the optimization of those processes.
The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies.
The ITIL Service Manager is one of the industrya ™s most rigorous and sought after designations. The certification
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...ITSM processes, and support the optimization of those processes.
The ITIL Service Manager Training course consists of two training blocks in which the theory is considered in more detail and the practical implementation is discussed and practiced with case studies.
The ITIL Service Manager is one of the industrya ™s most rigorous and sought after designations. The certification
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ITIL training in Hyd
...d private sectors internationally. IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest
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From Wintrac Inc.
ITIL CAPABILITY COURSE SERVICE OFFERINGS AND AGREEMENTS SOA
...ITSM) is to deliver quality IT services that enable desired business outcomes. To do this, service providers perform a precarious balancing act. They must build and maintain customer relationships, manage demand and patterns of business activities and align internal and external suppliers, all while maintaining fiscal responsibility and making sound IT investments. The ITIL Capability Course -
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IBM Tivoli Storage Manager( ITSM )Modular Training
This customized workshop structure consists of multiple modules that can be combined to address a specific skill set requirements and areas of interest.
You can get a complete list of other IBM Tivoli Systems Management classes at http://www.wintrac.com/courses/coursesTivoli.asp
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IBM Tivoli Storage Manager( ITSM) V 52 Basics
This five day course is intended for System Administrators who will be installing and tailoring the IBM Tivoli Storage Manager solution for their data management strategy. It teaches the participants the fundamentals of ITSM , the terminology, concepts and administrative functions used by ITSM for enterprise data management. The participants get the ITSM hands-on experience through numerous lab
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IBM Tivoli Storage Manager (ITSM )V 52 Disaster Recovery Manager Training
...hop is intended for System Administrators responsible for ITSM 5. 2 Disaster Recovery Manager set up and implementation. This class focuses on the setup and use of the ITSM Disaster Recovery Manager to provide automated preparation of a disaster recovery plan.. The participants get the ITSM Disaster Recovery hands-on experience through numerous lab exercises.
You can get a complete list of
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From Vyomlabs Pvt. Ltd.
Accredited IT Service Managers Training & Certification
The Manager's Certificate in IT Service Management is aimed at
* Managers and consultants in IT Service Management;
* Managers and staff those who are involved in implementing ITIL or advising on ITIL.
Our instructors draw upon ITIL's Service Delivery and Service Support publications. ITIL knowledge, experience and newly acquired insight are each applied and tested through
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The Manager's Certificate in IT Service Management is aimed at
* Managers and consultants in IT Service Management;
* Managers and staff those who are involved in implementing ITIL or advising on ITIL.
Our instructors draw upon ITIL's Service Delivery and Service Support publications. ITIL knowledge, experience and newly acquired insight are each applied and tested through
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ITIL V3 Foundation Training, Accredited
Training Highlights
* Service Strategy (SS) (Business Perspective book of V2)
* Service Design (SD) (Combination of Application Management and Service Delivery)
* Service Transition (ST) (Handling the transition phase a Change and Release Management)
* Service Operation (SO) (Mix of ICT Infrastructure Management, Application Management & Service Support as per ITIL V2)
*
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Training Highlights
* Service Strategy (SS) (Business Perspective book of V2)
* Service Design (SD) (Combination of Application Management and Service Delivery)
* Service Transition (ST) (Handling the transition phase a Change and Release Management)
* Service Operation (SO) (Mix of ICT Infrastructure Management, Application Management & Service Support as per ITIL V2)
*
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Accredited ITIL V2 Foundations
Foundation Certificate in IT Service Management (ITIL V2 Foundation)
Information Technology is recognized as a critical enabler and key differentiators for business success today. CEOs, CIOs, CTOs and senior management are concerned about optimizing their IT investments and improving the effectiveness and efficiency of their IT resources to support business requirements.
Training
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Foundation Certificate in IT Service Management (ITIL V2 Foundation)
Information Technology is recognized as a critical enabler and key differentiators for business success today. CEOs, CIOs, CTOs and senior management are concerned about optimizing their IT investments and improving the effectiveness and efficiency of their IT resources to support business requirements.
Training
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Offsite Training ITIL Training India
Offsite ITIL Trainings are customized as per client's requirements.
Offsite trainings is the best tool for cost effective, excellent training solution. Contact Vyom Labs to know more.
We conduct following trainings under Offsite offerings:
1. ITIL V3 Foundation's
2. ISO 20000 / SQM Foundation's
3. IT Service Manager's / IT Service Management
4. ITIL V3 Intermediate: Service Operation
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From Kepner-Tregoe Inc
KT ITSM Problem and Incident Management Workshop
The "nuts and bolts" of ITIL ® Problem and Incident Management in IT Operations
Incident and Problem Management are at the heart of customer support and are essential to organizations transitioning to ITIL V3. Reduce Time-To-Close, increase First Time Fix rate, reduce No Fault Found, increase Customer Satisfaction and lower operating costs of your customer support center. Heralded as
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The "nuts and bolts" of ITIL ® Problem and Incident Management in IT Operations
Incident and Problem Management are at the heart of customer support and are essential to organizations transitioning to ITIL V3. Reduce Time-To-Close, increase First Time Fix rate, reduce No Fault Found, increase Customer Satisfaction and lower operating costs of your customer support center. Heralded as
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From Beyond 20, LLC
IT Governance Foundation Course and Exam based on COBIT 41
Course Description
Control Objectives for Information and Related Technology (CobiT) is an IT Governance, control framework and maturity model. CobiTa ™s purpose is to align IT resources with an enterprisea ™s business objectives so services and information, when delivered, meet quality, fiduciary and security needs.
CobiT helps meet the multiple needs of management by bridging the
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ISOIEC 20000 Foundations Training Course and Exam
...obal best practices for quality in IT Service Management (ITSM).
What You Can Expect
The ISO/ IEC20000 Foundation course is the entry level course for the ISO/ IEC20000 standard for IT Service Management. Participants will learn the principles and core elements of the ISO/ IEC20000 standard for IT Service Management:
ISO/ IEC20000-1 (Part 1) is the formal specification which defines
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From Red Rock Research, Inc
Software Production Operations Support 6 PDUs
All professional software being developed is on its way somewhere--to production!
Software Production Support, sometimes called Operations, requires a proactive mentality, process discipline, and continuous improvement.
Register for our one day course and learn to maximize system uptime, minimize risks to your business, and manage your customers expectations. After all, is your production
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All professional software being developed is on its way somewhere--to production!
Software Production Support, sometimes called Operations, requires a proactive mentality, process discipline, and continuous improvement.
Register for our one day course and learn to maximize system uptime, minimize risks to your business, and manage your customers expectations. After all, is your production
more...
From Mountainview ITSM
ITIL V3 Foundation Certification
World-wide Accredited ITIL Training
===================================
APMG EI EXIN and CSME Accredited
Click on the Contact Link below for pricing and details
Delivery Options
================
* Self Study (starts at $49)
* Trainer-led One-on-One Mentored eLearning (starts at $295)
* Trainer-led World-wide Online Training (starts at $995)
* World-wide On-site
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World-wide Accredited ITIL Training
===================================
APMG EI EXIN and CSME Accredited
Click on the Contact Link below for pricing and details
Delivery Options
================
* Self Study (starts at $49)
* Trainer-led One-on-One Mentored eLearning (starts at $295)
* Trainer-led World-wide Online Training (starts at $995)
* World-wide On-site
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ITIL V3 Intermediate Lifecycle & Capability Streams - SS SD ST SO CSI PPO SOA RCV OSA MALC
World-wide Accredited ITIL Training
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APMG EI EXIN and CSME Accredited ITIL V3 Intermediate Courses
Click on the Contact Link below for pricing and details
Delivery Options
================
* Self Study (starts at $49 for Foundation)
* Trainer-led One-on-One Mentored eLearning (starts at $495 for Intermediate)
* Trainer-led World-wide
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World-wide Accredited ITIL Training
===================================
APMG EI EXIN and CSME Accredited ITIL V3 Intermediate Courses
Click on the Contact Link below for pricing and details
Delivery Options
================
* Self Study (starts at $49 for Foundation)
* Trainer-led One-on-One Mentored eLearning (starts at $495 for Intermediate)
* Trainer-led World-wide
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From Last Minute Training
ITSM Metrics (KPIs and TCO) Awareness
Location: Ottawa Date: 2008-03-31
List Price: $499 Offered Price: $399.00
Seats Available: 2
The one-day Implementing IT Service Management Metrics Awareness workshop discusses and demonstrates practical examples of how to implement a performance improvement approach using a case study example for IT service management.
Included in this certification program is:
* Trainer with ITIL
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ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3
...Seats Available: 2
This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the incident and problem management processes and
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ITSM Metrics (KPIs and TCO) Expert - 5 Days
...Seats Available: 2
This course focuses on implementing ITSM metrics to help manage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, effectiveness and quality for the service support and service delivery
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ITIL Foundation Certification
...able: 1
Material Covered
* Day one
o ITSM overview
o Background on ITIL
o IT Service Management
o Service Desk
o Service support processes
Incident management
Problem management
Release management
Change management
Configuration
more...
...able: 1
Material Covered
* Day one
o ITSM overview
o Background on ITIL
o IT Service Management
o Service Desk
o Service support processes
Incident management
Problem management
Release management
Change management
Configuration
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ITIL04 - ITILV3 Bridge Course- CTE Solutions
...framework for Information Technology Services Management (ITSM) by many Public & Private Organizations. Since early 1990, ITIL has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under version 3.
In addition to the existing benefits of aligning IT goals and objectives with the business, improving quality
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ITIL V3 Foundation Program Certification Program acend
ITIL is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management (ITSM) by many Public & Private Organizations.
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From ITSM Academy
ITIL V3 Lifecycle Course Service Strategy
Service Strategy is the axis upon which the other stages of the IT lifecycle are based. It is in this stage that the high level strategic, investment and business value(s) of each service is considered and weighed against other existing and proposed services. Based on the Service Strategy publication of the ITIL ® V3 library, ITSM Academya ™s course focuses on the planning, implementing
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ITIL V3 Lifecycle Course Service Design
Service Design brings the output of Service Strategy to life by designing new or changed services that satisfy business objectives and are secure, resilient and reliable. Based on the Service Design publication of the ITIL V3 ® library, ITSM Academya ™s course focuses on the planning, implementing and optimizing of Service Design processes, plans, policies and standards that will be
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ITIL V3 Managing Across the Lifecycle
...ization, Living the Lifecycle ®. Woven through all of ITSM Academy's ITIL ® V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through implementation.
This virtualization successfully enables active learning by encouraging the
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ITIL V3 Lifecycle Course - Service Transition ST
... Service Transition publication of the ITIL V3 library, ITSM Academya s course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. The course culminates with the ITIL V3 Intermediate Service Transition certification examination.
Embedded into the three (3) day Service Transition course is our
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ITIL Foundation
...ITSM Academy's Accredited ITIL Foundation classes are delivered over three (3) days. They are filled with sample documents, hand-on exercises, case studies and lively discussions. Foundation exam included on last day of class. Woven through all of our V3 Certification classes is our unique virtualization Living the Lifecyclea , which brings processes and concepts to life. The
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ITIL Service Manager
Course Objectives:
The ITIL Service Manager is the highest achievement in ITIL training and certification. The path to earning an ITIL Service Manager certification is an intense 10 day in-course learning experience with expected interim self study. The class covers 40% theory, maintaining 60% of the curriculum for practical application through case studies. Candidates are also evaluated
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ITIL V3 Capability Course PPO - Planning Protection and Optimization - Accredited
...tualization, Living the Lifecycle . Woven through all of ITSM Academya s ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through implementation. This virtualization successfully enables active learning by encouraging the
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ITIL V3 Lifecycle Course Service Operation - Accredited
...tualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through implementation.
This virtualization successfully enables active learning by encouraging the
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Microsoft Operations Framework MOF Foundation
Microsoft Operations Framework (MOF) 4. 0 delivers practical guidance - not just theory - for everyday IT practices and activities. This guidance helps users establish and implement reliable, cost-effective IT services. MOF professionals have access to valuable content, templates and job aids.
MOF is an agnostic and practical framework, the knowledge gained in the course applies to all
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ISOIEC 20000 Foundation Course
...een the international standard for IT Service Management (ITSM). The ISO/ IEC 20000 Certificate, which is issued to organizations, not individuals, confirms the organization has demonstrated sufficient evidence of a quality ITSM Program.
For organizations not immediately seeking ISO/ IEC 20000 certification, the training provides an international standard of best practices against which to
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ITIL V3 Lifecycle Course - Continual Service Improvement CSI
Both ITIL and ISO/ IEC 20000 emphasize the need to build measurable continual improvement into every stage of the IT Service Lifecycle to ensure continued business alignment and service value. Based on the Continual Service Improvement (CSI) publication within the ITIL V3 library, this three (3) day course focuses on the strategies, concepts and techniques for planning, implementing and
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ITIL V3 Managers Bridge Course - Accredited
...fication.
Embedded into the Managers Bridge course is ITSM Academy's unique virtualization, Living the Lifecycle . Woven through all of ITSM Academy's V3 Certification courses, this virtualization brings the processes and concepts to life. Within a virtual business environment, a new web service is introduced and then, as a group, we guide the service through its strategy, design,
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ITIL V3 Capability Course SOA - Service Offerings and Agreements
...tualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through implementation.
This virtualization successfully enables active learning by encouraging the
more...
Certified Process Design Engineer CPDE
This five (5) day certification course converts the theory of Process Design into practical application, by coupling prescriptive advice with hands-on opportunities to analyze, design, measure and integrate processes. The knowledge obtained in this course applies to every Service Management framework, standard and maturity model. The Loyalist Certification Services (LCS) exam is administered on
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ITIL V3 Capability Course RCV - Release Control and Validation
...tualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through implementation.
This virtualization successfully enables active learning by encouraging the
more...
ITIL V3 Capability Course OSA - Operational Support and Analysis
...tualization, Living the Lifecycle . Woven through all of ITSM Academy's ITIL V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through implementation.
This virtualization successfully enables active learning by encouraging the
more...
From African eDevelopment Resource Centre
ITIL v3 Foundation Training 5-7th October 2011 Dar es Salaam- Tanzania
...practices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The
more...
ITIL v3 Foundation 13-15th July 2011 Nairobi- Kenya
...ractices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The
more...
...ractices for Information Technology Services Management (ITSM), Information Technology (IT) development and IT operations.
ITIL gives detailed descriptions of a number of important IT practices and provides comprehensive checklists, tasks and procedures that any IT organization can tailor to its needs. ITIL is published in a series of books, each of which covers an IT management topic. The
more...
From International Management Forum (IMF)
ITIL v3 Simulation
... brings to life the application of IT Service Management (ITSM) best practice through ITIL ® v3 in the context of a realistic ITIL ® v3 simulation scenario.
The IT Infrastructure Library (ITIL) is the most widely-accepted global framework for achieving best practice Service Management. The third version of the framework, ITIL ® v3, launched in June 2007, offers a more strategic
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... brings to life the application of IT Service Management (ITSM) best practice through ITIL ® v3 in the context of a realistic ITIL ® v3 simulation scenario.
The IT Infrastructure Library (ITIL) is the most widely-accepted global framework for achieving best practice Service Management. The third version of the framework, ITIL ® v3, launched in June 2007, offers a more strategic
more...
From ITpreneurs
TIPA Assessor for ITIL Virtual Course
This 3-day virtual course equips the participant with the ability to perform a process-assessment based on the TIPA methodology for ITIL ®, under the leadership of a TIPA Lead Assessor. The course enables participants to make use of the tools provided in the TIPA toolbox, prepares participants for conducting interviews, assess and rate process or processes, and determine the current ITSM
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From Adaptive Processes Consulting Pvt. Ltd.
Certified ISO 20000 Internal Auditor cum Implementer Program in Bangalore
...International Standards for IT Service Management System (ITSM) has assumed significant importance in ensuring business growth through improved client satisfaction. Internal Audits are mandatory requirements of the standard.
Certified ISO 20000 Implementer and Internal Auditor Course will help ITSM Implementers and Internal Auditors to implement ISO 20000 and conduct effective internal audits
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From Advance Innovation Group
Six Sigma Black Belt
What do you get as a part of this training?
Six Sigma Green Belt & Green Belt Training
ISO-9001 Overview
ISO-27001 Overview
LEAN Overview
P. S. Candidate will get certificate for attending the training, and post submission of project will be certified Black Belt.
The course has been designed to be completed in 120 hours spread across 2 months.
Additionally, the organization has a
more...
What do you get as a part of this training?
Six Sigma Green Belt & Green Belt Training
ISO-9001 Overview
ISO-27001 Overview
LEAN Overview
P. S. Candidate will get certificate for attending the training, and post submission of project will be certified Black Belt.
The course has been designed to be completed in 120 hours spread across 2 months.
Additionally, the organization has a
more...
From Adaptive Processes Consulting Pvt. Ltd.
Integrated ISO 9001 ISO 27001 ISO 20000 and BS 25999 Lead Auditor Program
RABQSA Approved for all 4 standards - IRCA Accreditation for ISO 27001 and ISO 9001 (4 Days Online and 7 Days Class Room Sessions over 2 weekends)
2010 November 11th to 14th and 19th to 21st 2010
Limited 12 seats only a Register by 10th Oct 2010 and Get Additional 10% Discount
Adaptive Processes (www. AdaptiveProcesses. com) is announcing RABQSA approved Integrated (ISO 9001, ISO 27001,
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RABQSA Approved for all 4 standards - IRCA Accreditation for ISO 27001 and ISO 9001 (4 Days Online and 7 Days Class Room Sessions over 2 weekends)
2010 November 11th to 14th and 19th to 21st 2010
Limited 12 seats only a Register by 10th Oct 2010 and Get Additional 10% Discount
Adaptive Processes (www. AdaptiveProcesses. com) is announcing RABQSA approved Integrated (ISO 9001, ISO 27001,
more...
From Simplilearn
PMP Certification Training, Pune
We invite you to our PMP Exam prep Workshop in Pune 28 - 29th May.
We are a Registered Training Provider to PMI (Project Management Institute, USA) [REP ID 3147]
At fast pace we have trained 6000+ professionals across globe and across industries on project management. The unique blended model of training for the PMP Exam workshops is designed to provide a balanced mix of classroom training
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We invite you to our PMP Exam prep Workshop in Pune 28 - 29th May.
We are a Registered Training Provider to PMI (Project Management Institute, USA) [REP ID 3147]
At fast pace we have trained 6000+ professionals across globe and across industries on project management. The unique blended model of training for the PMP Exam workshops is designed to provide a balanced mix of classroom training
more...
From ExcelSol - Business Excellence Solutions
ITIL V3 Foundation Exam Training
Objective:
To train the participants on the principles of ITIL ® version 3 and prepare the participants for the foundation exam conducted by EXIN.
Target audience:
o Support IT team members
o IT managers who manage outsourced IT activities
o Quality professionals into monitoring processes
and performance
o Service Support team members
o IT managers
o CIOs / CTOs
o
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Objective:
To train the participants on the principles of ITIL ® version 3 and prepare the participants for the foundation exam conducted by EXIN.
Target audience:
o Support IT team members
o IT managers who manage outsourced IT activities
o Quality professionals into monitoring processes
and performance
o Service Support team members
o IT managers
o CIOs / CTOs
o
more...
From Tecnoshift - Saudi Arabia
ITIL Foundation V3 Training
see our website for current dates of our programs.
ITIL Foundation is the certification from UK for IT professionals of all levels. Whoever is working or intend to work as Manager, this Version 3 training and certification is very helpful tool to grow.
ITIL is the methodology and concept to manage your IT department in a better way. With the help of pre-defined procedures and processes.
more...
see our website for current dates of our programs.
ITIL Foundation is the certification from UK for IT professionals of all levels. Whoever is working or intend to work as Manager, this Version 3 training and certification is very helpful tool to grow.
ITIL is the methodology and concept to manage your IT department in a better way. With the help of pre-defined procedures and processes.
more...
From XA Systems
ITIL Foundation Bridge Classroom
Take the ITIL ® v3 Foundation Bridge course in a physical Classroom. Classroom delivery is ideal for a group that is located in the same office. Through a network of over 200 instructors throughout the world, XA Systems is able to provide local language instructors regionally who possess the highest industry knowledge in the domain.
This non-certificate course has been designed for IT and
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From Harbinger Consulting Solutions
ITIL V3 Foundation
Extensive 2 days fast track course with practical application along with exam preparation to complete the ITIL foundation V3 certificate
This course provides fundamentals about ITIL for service management
a Service Strategy (SS)
a Service Design (SD)
a Service Transition (ST)
a Service Operation (SO)
a Continual Service Improvement
Practical Mock Exams Preparation and
more...
From Mountainview
ITILV3F Foundation CBT On-site or Distance Learning
The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management.
The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the
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The purpose of the ITIL ® Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL ® terminology, structure and basic concepts and has comprehended the core principles of ITIL ® practices for Service Management.
The ITIL ® Foundation certificate in IT Service Management is not intended to enable the holders of the
more...
ITIL V3 Intermediate - SS SD ST SO CSI PPO SOA RCV OSA MALC
These Accredited Certification Courses are offered in 3 venue:
1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer
2. On-site classroom
3. Distance Learning via the Internet
All ITIL V3 Intermediate courses are available
ITILV3SS: Service Strategy
ITILV3SD: Service Design
ITILV3ST: Service Transition
ITILV3SO: Service Operation
ITILV3CSI: Continual Service Improvement
more...
These Accredited Certification Courses are offered in 3 venue:
1. CBT with Exam Preparation and Review with an ITIL V3 Expert Trainer
2. On-site classroom
3. Distance Learning via the Internet
All ITIL V3 Intermediate courses are available
ITILV3SS: Service Strategy
ITILV3SD: Service Design
ITILV3ST: Service Transition
ITILV3SO: Service Operation
ITILV3CSI: Continual Service Improvement
more...
From AB Consulting CI
ITIL Foundation
Official ITIL Foundation course based on the official syllabus delivered by APMG. This training session includes the online official ITIL V3 Foundation examination session which terminates the course.
The course is delivered in our premises by an ITIL Expert who owns all the ITIL certificates and is accredited by APMG.
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Official ITIL Foundation course based on the official syllabus delivered by APMG. This training session includes the online official ITIL V3 Foundation examination session which terminates the course.
The course is delivered in our premises by an ITIL Expert who owns all the ITIL certificates and is accredited by APMG.
more...
From Chirantan Infotech Private Limited
ITIL V3 Foundation Training and Certification
The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management.
Introduction
Background to ITIL
The new ITIL Service Lifecycle
Generic Concepts and Definitions
Service Strategy (SS)
Service
more...
ITIL V3 Foundation training
Pre-requisites
Individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization.
IT professionals that are working within an organization that has adopted and adapted ITIL who need to be informed about and thereafter contribute to an ongoing service improvement programme.
Course Objectives
The
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From APEX Global
ITIL v3 Foundation Course
This course introduces the learners to ITIL ®, IT Service Management (ITSM) and the key processes that are part of the ITIL ® Best Practices framework. The ITIL ® v3 Foundation course uses a combination of not only excellent delivery of content from experienced ITIL practitioners/ trainers, but also promotes sharing of experiences and practical applications of ITIL implementation.
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From Adept Technology
ITIL V3 Foundation
The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations. ITIL is owned by the OGC and is developed in conjunction with the itSMF. ITIL-V3 consist a series of 5 major publications to provide guidance on the provision of Quality IT Services, and on the Processes and
more...
The Information Technology Infrastructure Library (ITIL) is a set of concepts and practices for managing Information Technology (IT) services (ITSM), IT development and IT operations. ITIL is owned by the OGC and is developed in conjunction with the itSMF. ITIL-V3 consist a series of 5 major publications to provide guidance on the provision of Quality IT Services, and on the Processes and
more...
From Trimentus Technologies Pvt Ltd.
ITIL v3 Foundation
ITIL is booming in India now...
a The 3rd wave of outsourcing is here: Remote Infrastructure Management Nasscom says Total addressable market for IT infrastructure offshoring, inclusive of support, network administration and help desk is around US$ 70-85 billion!"[1]
a ITIL is recognized as the de facto standard for IT Service Management: Formally adopted by U. K., E. U. and Canada
more...
certified ITIL v2 Service Manager in April 6 to April 18 at Chennai
...151800
Month:
April 6th to 18th April
Course fees
ITSM Manager Certification Course Fee- INR 80, 000. Service taxes extra
The fee is inclusive of :
1. Accredited Licensed Manuals
250 USD)
2. ITSM Service Support & Service
Delivery Books (350 USD)
Examination Charges a INR 45, 000.
Service taxes extra. It includes following:
1. Revision days
more...
...151800
Month:
April 6th to 18th April
Course fees
ITSM Manager Certification Course Fee- INR 80, 000. Service taxes extra
The fee is inclusive of :
1. Accredited Licensed Manuals
250 USD)
2. ITSM Service Support & Service
Delivery Books (350 USD)
Examination Charges a INR 45, 000.
Service taxes extra. It includes following:
1. Revision days
more...
From BMC Software, Inc
ITIL v3 Foundation with Examination and BSM International Airport Simulation
...g; (ITIL ®) and the concept of IT Service Management (ITSM). It outlines the processes required to deliver, measure, and improve IT services. This course also provides a comprehensive look at the concepts and terminology necessary for Foundation level understanding of ITIL V3.
This course consists of traditional classroom training combined with experiential learning devoted to the BSM
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BMC Remedy AR System 75 Foundation - Part 2
...ITSM 7. 5 administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy ITSM 7. 5 applications, including BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), and BMC Remedy Asset Management. Using a workshop environment, group discussions, and
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BMC Remedy ITSM 75 Administering - Part 2
...ITSM 7. 5.x administrators with the concepts and hands-on experience to incorporate best practices when administering the BMC Remedy ITSM 7. 5.x applications, including BMC Remedy Service Desk (Incident Management and Problem Management), BMC Remedy Change Management (including the Release Management module), and BMC Remedy Asset Management. Using a workshop environment, group discussions, and
more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Certified ISO 20000 Implementer Internal Auditors Course at Bangalore
...International Standards for IT Service Management System (ITSM) has assumed significant importance in ensuring business growth through improved client satisfaction. Internal Audits are mandatory requirements of the standard.
Certified ISO 20000 Implementer and Internal Auditor Course will help ITSM Implementers and Internal Auditors to implement ISO 20000 and conduct effective internal
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From Techvnet
BMC Remedy ITSM Remedy ARS Atrium CMDB Trainings
...ITSM Training
Phase 1 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom Configurations of the following modules.
Incident Management
Problem Management
Change Management
Duration - 3 Days
Phase 2 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom Configurations
more...
...ITSM Training
Phase 1 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom Configurations of the following modules.
Incident Management
Problem Management
Change Management
Duration - 3 Days
Phase 2 -
Installation and Configuration of BMC Remedy ITSM Modules.
The training will include Standard and Custom Configurations
more...
From KnowledgeWorks IT Consulting Pvt. Ltd.
Certified ISO 20000 Implementer Internal Auditors Course
...International Standards for IT Service Management System (ITSM) has assumed significant importance in ensuring business growth through improved client satisfaction. Internal Audits are mandatory requirements of the standard.
Certified ISO 20000 Implementer and Internal Auditor Course will help ITSM Implementers and Internal Auditors to implement ISO 20000 and conduct effective internal
more...
Certified ISO 20000 Implementer Internal Auditors Course Bangalore
...International Standards for IT Service Management System (ITSM) has assumed significant importance in ensuring business growth through improved client satisfaction. Internal Audits are mandatory requirements of the standard.
Certified ISO 20000 Implementer and Internal Auditor Course will help ITSM Implementers and Internal Auditors to implement ISO 20000 and conduct effective internal
more...
From AgileSoft Methodologies
ITIL V3 Foundation
There is an increased requirement for reliable, high-quality IT services because many organizations are becoming more and more IT dependent to satisfy their business objectives and goals. ITIL is Best Practice IT Service Management that provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. ITIL was originally
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There is an increased requirement for reliable, high-quality IT services because many organizations are becoming more and more IT dependent to satisfy their business objectives and goals. ITIL is Best Practice IT Service Management that provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. ITIL was originally
more...
From ZoMax Technical Servcies LLC
ITIL V3 Foundation
This hands-on ITIL Version 3 Foundation certification training program introduces the student to the fundamentals of IT Service Management as described in version 3 of the IT Infrastructure Library. Accredited by ISEB and EXIN, the course helps students prepare for the certification exam along with acquiring valuable insights from instructors who have actually managed IT operations and ITSM
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From Brain Bees Consulting Pvt. Ltd
ITIL V 30 Foundation by Brainbees with 100 money back guarantee
ITIL ® V 3. 0 Foundation certificate in IT Service Management certifies that the recipient is knowledgeable of the ITIL (IT Infrastructure Library) terminologies, framework and the basic concepts of IT Service Management.
The recipient has understood the core principles of ITIL Version 3. 0
ITIL is one of the most sought after certification in the field of IT Service Management and IT
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From Global 5 Technologiess
ITIL V3 Foundation
Global5tech Presents a two day Comprehensive Workshop on "ITIL V3 Foundation " on 26th and 27th March 2011
There is an increased requirement for reliable, high-quality IT services because many organizations are becoming more and more IT dependent to satisfy their business objectives and goals. ITIL is Best Practice IT Service Management that provides the foundation for quality IT Service
more...
Global5tech Presents a two day Comprehensive Workshop on "ITIL V3 Foundation " on 26th and 27th March 2011
There is an increased requirement for reliable, high-quality IT services because many organizations are becoming more and more IT dependent to satisfy their business objectives and goals. ITIL is Best Practice IT Service Management that provides the foundation for quality IT Service
more...
From IntelleSecure Network Solutions Private Limited
ITIL Service Manager
The easiest way to become an ITIL Expert is to complete the ITIL Service Manager and follow it up with the Manager's Bridge Exam. This option is available worldwide only till August 31, 2010 beyond which ITIL Service Manager is withdrawn. The Manager's Bridge Exam, however, is available till June 30, 2011.
IntelleSecure is conducting an instructor led classroom training session on ITIL Service
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From Corporate Education Group
Accelerated ITIL Foundation
...ITSM Foundation course introduces the attendee to the fundamentals of IT Service Management as described in the IT Infrastructure Library®. Delivered over two expanded days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination.
Examination: An optional 1-hour certification examination, administered by an independent
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...ITSM Foundation course introduces the attendee to the fundamentals of IT Service Management as described in the IT Infrastructure Library®. Delivered over two expanded days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination.
Examination: An optional 1-hour certification examination, administered by an independent
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ITIL Foundation Certification
The ITSM Foundation course introduces the attendee to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Delivered over three days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination.
more...
The ITSM Foundation course introduces the attendee to the fundamentals of IT Service Management as described in the IT Infrastructure Library. Delivered over three days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination.
more...
From Reckon IT Training & Consulting
ITILV3 Foundation Course in IT Service Management
The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management of Version 3. The aim of this course is for each participant to be able to Use the ITIL terminology understand and Identify the
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The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for Service Management of Version 3. The aim of this course is for each participant to be able to Use the ITIL terminology understand and Identify the
more...
From Cognex Technology Pvt. Ltd
ITIL Foundation Program
...e most widely accepted approach to IT Service Management (ITSM) in the world. ITIL is now being adopted and used across the world as the de-facto standard for best practice in the provision of IT Service and is practiced by organizations worldwide. ITSM best practices provide the organization with a systematic approach to the planning, development, delivery and support of IT services. ITIL is
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From New Horizons Charlotte
Itil
The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure. The
more...
The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure. The
more...
From New Horizons Albany - Tech Valley
ITIL (Information Technolgy Infrastructure Library)
The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure.
more...
The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure.
more...
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instructor-led class |
learn at home |
group study |
self-directed study |
cd-based training |
DVD video training |
printed book |
e-book digital book |
workshop seminar |
train the trainer |
computer-based learning |
discount pricing |
online tutorial |
