ITIL Foundation Certification 
The
ITSM Foundation course introduces the attendee to the fundamentals of IT Service
Management as described in the IT Infrastructure
Library. Delivered over three days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination.
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Accelerated ITIL Foundation ...ITSM Foundation course introduces the attendee to the fundamentals of IT Service
Management as described in the IT Infrastructure
Library . Delivered over two expanded days, it features lectures, discussion, team exercises and quizzes. It culminates with a one-hour certification examination.
Examination: An optional
1-hour certification examination, administered by an independent proctor, is
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