Sales Skills The Fundamentals ... In this simulation, you will meet with Jack Sullivan, one of Icon's Regional Sales Vice Presidents, to discuss the fundamentals of the sales process. Through your questions and his answers, you will learn the basic steps of the sales process, the different avenues of communication that you can use when selling, and several common myths you should know about selling. Unit 2: more...
Sales Skills Overcoming Obstacles ... In this simulation, you will meet with Jack Sullivan, one of Icon's Regional Vice Presidents of Sales. Through your questions and his answers, you will learn the basic steps of the selling process, common myths about selling, and some key issues that relate to a customer's needs. Unit 2: Anticipating Objections (0.5 - 1 hour) Understand the more...
Sales Skills Gaining Customer Commitment ... In this simulation, you will meet with Jack Sullivan, Icon's Regional Vice President of Sales. Through your questions and his answers, you will learn about the process of selling, why it is important to acquire written consent from a client, and the benefits of maintaining relationships with your clients. Unit 2: Building Relationships (0.5 - 1 hour) more...
Sales Skills Effectively Closing a Sale ... In this simulation, you will meet with Jack Sullivan, Icon's Vice President of Sales, to discuss effectively closing a sale. Through your questions, you will review the basic steps of the sales process and learn the skills needed to close a sale successfully. Unit 2: Demonstrating the Benefits (0.5 - 1 hour) Identify a client's key issues. more...
Economics Basic Concepts in Microeconomics ... In this simulation, you will meet with Jack Sullivan, the Production Manager, and Janet Porter, the Operations Manager at Icon. They are responsible for Icon's bottled water product line. Janet has called the meeting because there has been a sudden fall in demand for one of Icon's main products. She is concerned about the fall off in revenue. You are a market analyst employed more...