Facilitating JAD Sessions 
...l exercises to develop the skills necessary to facilitate
JAD sessions. They will learn to work with customers/users, gather information and manage conflict. They will develop a complete and focused agenda that will help participants to achieve their goals. The program culminates in a mini JAD session.
Who
Should Attend IT Business Analysts and their managers
What
You Will Achieve Hands
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Workflow Modeling and State Machines ...ensus amongst stakeholders during follow-up interviews or
JAD Sessions. Workflow modeling is also a key activity during process improvement, because the techniques provide an effective means of analyzing existing workflow and comparing proposed improvements. This course provides a practical guide in workflow modeling focused on the BA perspective. Learn to use workflow and state modeling as an
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