Online Janet eLearning - Training Resources

Competitive Intelligence Analysis Dissemination ... In this simulation, you will meet with Janet Porter, one of Icon's Competitive Analysts. Janet will discuss how to prepare for information gathering, as well as the steps you should take when choosing a database. She will then review some of the ethical and legal issues surrounding competitive intelligence. Through her questions, you will gain a better understanding of this  more...

Economics Basic Concepts in Microeconomics ...will meet with Jack Sullivan, the Production Manager, and Janet Porter, the Operations Manager at Icon. They are responsible for Icon's bottled water product line. Janet has called the meeting because there has been a sudden fall in demand for one of Icon's main products. She is concerned about the fall off in revenue. You are a market analyst employed by Icon to offer advice on market  more...

Economics Products and Markets ... In this simulation, you will meet with Janet Porter, Operations Manager, and Jack Sullivan, Production Manager at Icon International, to discuss bottled water costs and profits. Janet and Jack are relying on your expertise in the field of economic market analysis to guide them through some business concepts. Unit 2: Market Competition (1 - 2 hours)  more...

Six Sigma Deploying Six Sigma ...rector of Information Services at Icon International, and Janet Porter, Director of Business Development. You will discuss the guidelines for Six Sigma projects and identify the characteristics of the Six Sigma team roles. You will also outline the steps for choosing a Six Sigma team. Unit 2: Six Sigma in Action (0.5 - 1 hour) Identify the Sigma level of the problem.  more...

Six Sigma Managing Six Sigma Projects ...he simulation at the end of this unit, you will meet with Janet Porter, Director of Business Development, and Bruce Madison, Director of Information Services with Icon International, to discuss conducting an experiment to address issues of efficiency and productivity. Unit 3: Six Sigma Roadmap (1 - 2 hours) Identify an approach to quality improvement for an existing  more...

Conducting Meetings The Meeting Process ... In this simulation, you will be meeting with Janet Porter to discuss the process for conducting meetings. Through your questions, you will identify what the different types of meetings are, discuss the benefits organizations gain from meetings, and uncover the common misconceptions associated with meetings. Unit 2: Planning a Meeting (0.5 - 1 hour) Know  more...

Conducting Meetings Managing a Meeting ... In this simulation, you will be meeting with Janet Porter to discuss the process for managing a meeting. Through your questions, you will identify who should lead meetings, the different types of meeting leaders and the characteristics of effective meeting leaders. Unit 2: Making Decisions and Generating Ideas (0.5 - 1 hour) Follow the process for making  more...

Conducting Meetings Effective Meeting Communication ... In this simulation, you will be meeting with Janet Porter to discuss the process of communicating during meetings. Through your questions, you will learn about the differences between positive and negative meeting climates, as well as how to build a positive meeting climate through your communication. Unit 2: Communicating as Meeting Leader (0.5 - 1 hour)  more...

Facilitation The Effective Facilitator ... In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Through your questions, you will discover the purpose of facilitation and learn the benefits of using facilitators. You will also learn how to differentiate between a meeting's content and its structure, as well as how to differentiate between facilitation and leadership. Unit 2:  more...

Facilitation The Facilitation Process ... In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet frequently assumes the role of a facilitator during product development meetings, so she would like to pass on her knowledge of facilitation to you. Through your questions, you will learn the differences between groups and teams, how to transition between divergent and  more...

Facilitation Facilitating Challenging Situations ... In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet has a substantial amount of experience with facilitation that she would like to pass on to you during this conversation. Through your questions, you will learn the sources of conflict in a team setting, the benefits of conflict, how to tell the difference between a debate and  more...

Virtual Teams The Fundamentals ... In this simulation, you will meet with Janet Porter, Icon's Director of Business Development, to discuss virtual teams and their place in the corporate environment. Through your questions, you will discover how virtual teams are more complex than traditional teams, what the main types of virtual teams are, and what benefits can be gained from serving on a virtual team. Unit  more...

Virtual Teams Communicating Effectively ... In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she asked for a few minutes to discuss virtual teams with you. Through your questions, you will learn why virtual teams have become so important in the business environment, the roles and norms of virtual teams, and the importance  more...

Virtual Teams Participating in Virtual Meetings ... In this simulation, you will meet with Janet Porter, Icon's Director of Business Development. Janet is an experienced member of virtual teams, and she would like to discuss virtual teams with you. Through your questions and Janet's insight, you will learn about the types of virtual meetings and the types of work completed by virtual team members. Unit 2: Participating in  more...

Negotiating Advanced Negotiation Tactics ... In this simulation, you are meeting with Janet Porter, the Purchasing Manager for Appleton, Inc., and Marcus D'Angelo, Appleton's Computer Network Manager. As a Communications Consultant at Icon's Computing Hardware and Software Division, you have been working with Janet and Marcus on Appleton's purchase of one of Icon's video-conferencing systems. Paul White, one of Icon's  more...