Job Books

Quality Management The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application useful in a wide range of businesses and organizations service, manufacturing, government, education, healthcare, etc. The course is taught using adult learning principles including Discovery Learning techniques and a Learning and Action Planning Log to maximize content more...

P's & Q's for Profit Book Two in the In Good Company Canadian business etiquette series By "The Etiquette Ladies" -- Lewena Bayer and Karen Mallett GOOD COMMUNICATIONS are the key to success in business, and etiquette training can teach you to deal with any employment situation successfully. This essential guidebook covers the basics of getting a job and keeping it with a look at interviews, interoffice more...

Building Effective Work Teams This Program helps participants to: 1. Appreciate the role and significance of teams in modern organizations. 2. Improve their skills in dealing with team dynamics and problems. 3. Increase their leadership skills in achieving team objectives and helping members to gain job satisfaction. more...

Human Resource Management Course Objectives: Upon the completion of this training course, the participants will be able to: Identify the strategic role that human resource management plays within the modern day organization. Outline key functional human resources areas that can be introduced in any organization. Course Content: Global and local factors affecting HRM. HRM main responsibilities. Career planning and more...

Management Strategies THIS PROGRAM IS FOR: Business owners, professionals, executives, managers and superivors who want to apply new skills to their organizations. ON THIS PROGRAM YOU WILL LEARN HOW TO: *Recognize and determine the correct state of an activity or organizization. *Manage an area soley by statistics that measure real production and activity, helping you with decision-making and day-to-day managerial more...