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Job Training Seminars and Classes
From Online Training Directory
Writers At Work A Review for Professionals - Part I
    Covers the most basic aspects of good writing on the job. more...Applying Emotional Intelligence in the Workplace
...lligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively, more...Career Assessment Profile
A Trump U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course more...How To Master Personal And Family
...hat companies expected employees to give their all to the job and sacrifice their lives in order to get ahead. Now most organizations understand that employees are whole people who show up for work each day, people who want to be effective not just on the job, but in their personal lives as well. This bundle helps employees deal with some of the thorny issues facing people at various stages of more...How To Master Personal Career
Course description -- Much of one's professional success is a function of personal skills that relate to professional activities, such as interviewing for a new job, balancing work and family, and managing stress. The 10 courses in this bundle develop personal competencies that will support your employees' career aspirations and enhance their effectiveness in their private lives. IMPORTANT NOTE: more...Interviewing Job Candidates
Course description -- This is a practical course with tools and methods to help you prepare to get the results you want. You will learn how to define exactly what youa re looking for in a job candidate, and be given checklists and discussion guides for asking the right questions to get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues more...Recognizing Employee Performance
Course description -- Motivated employees dona t just happena they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize and more...Introduction to Medical Transcription
The course is designed to provide an overview of typical medical transcription skills and training aptitude, so that a potential "wanna-be" MT may assess the capability and interest level. It also provides an overview of the industry itself, job opportunities, certification, and other related information. more...Get the Job You Want With A Resume That Sells
Create a job-winning resume that sells your talents and skills! more...How to Interview Like a Professional
Learn the secrets to having a successful interview to get the job you really want. more...Surviving Today s Job Market GETTING THE JOB OFFER YOU WANT
Learn the how to`s of getting the job offer you really want. more...Interviewing Skills for Job Candidates
...Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the interviewer and how to negotiate more...Moving from Trainer to Performance Consultant
Course description -- Taking a step up in your career is an exciting time. Now is your chance to help your clients with their overall abilities, not just a few key skills. The move from being a trainer to becoming a performance consultant can be difficult if you arena t aware of certain strategies and tips. This course will help you identify the steps to gaining the skills you need while building more...WHERE THE JOBS ARE AND HOW TO GET THEM -Surviving Today s Job Market
Learn a foolproof method of how to conduct a job search and seize the job you really want. more...
From Serebra Learning Corporation
Training and Facilitation: Facilitation Skills
MAXIM TRAINING A leader's job is to help their team become more effective. A leader's success lies in the team's success. The best leaders develop teams to succeed with or without them. This course explores a powerful approach to team development - facilitation - and the skills needed to make it work. more...Training and Facilitation: Setting Objectives
...RAINING Objectives form a crucial part of every manager's job. They guide everything important we do at work. If we are trying to achieve the wrong objectives, we can't possibly perform well. Yet setting good, clear objectives is difficult to do. The course's overall aim is to show you how to set effective objectives. These could be objectives for yourself, other individuals, your team or even more...Finance for the Non Financial : What is a Budget?
From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course will help you understand how to use budgets as a management tool: for solving problems, taking smart decisions and improving teamwork and communication. It shows you what relevance budgets have to you and how they affect all more...Managing People : When to Coach
...a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You'll find out how to spot coaching opportunities and decide when coaching can more...Managing People : Practical Coaching Situations
...a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. In this course you'll investigate how you can use coaching in a variety of more...Managing People : Selecting a Coaching Candidate
...a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. You may have someone in mind that you want to coach. In this course you'll use a more...Managing People : Reviewing a Coaching Experience
...a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. If you have recently coached a person the experience may have been positive or not more...Managing People : Your Coaching Style
...a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. When you coach you'll adopt a particular coaching style: you'll use different more...Managing People : How to Coach
If you're a manager, .... or a specialist .... or just good at your job, the chances are that at some time, you'll be called on to give your colleagues a helping hand, to pass on your skills .... to become a coach. This course will show you how to improve the results of the people you work with through effective coaching. more...Organisational Communication :Setting Safety Standards
...ally sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will highlight the beliefs that underpin successful Health & Safety Policies, show you how to implement a more...Organisational Communication : Dealing with Authorities
...ally sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether its simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, your responsibility is defined by law. This course will help you use your resources effectively to establish and ensure safe working practices. It will encourage you more...Organisational Communication : Improving Safety
...ally sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, your responsibility is defined by law. This course will enable you to use your resources effectively and to establish and ensure safe working practices. You'll see more...One to One Training
Learn how to be a successful one-to-one trainer This course shows you how to teach as a one-to-one trainer, passing on your skills and knowledge to someone new to the job. Rather than an in-depth look at training theory, we'll show you a range of simple techniques and give you some practical tips for an effective one-to-one training session. This involves guiding you through the whole training more...Selection Interviewing
Learn how to conduct successful selection interviews Selection Interviewing is one of the key management techniques for evaluating whether a job applicant is suitable for the post on offer. This course supplies a comprehensive guide to developing your skills in selection interviewing no matter how your organisation goes about selecting staff. The course looks at all aspects of the selection more...Problem Solving
...job you do, or how senior a position you hold, one thing is certain - you will regularly be confronted with problems that have to be solved. This course will enable you to use a combination of analytical and creative skills to solve problems using a simple step by step process that can be used in any problem situation. By using a systematic approach to solving problems you will transform your more...Keeping Safe at Work
...ally sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will equip you to use your head more than your physical strength before attempting to move anything heavy. It will more...Safety in Industry
...ally sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course looks at health risks associated with industrial work, steps you can take to keep yourself in good health, the more...Dealing with Emergancies
...ally sure you need to develop safety sense. Whatever your job you'll have some responsibility for health and safety. Whether it's simply to report potential hazards or to decide how to avoid a dangerous situation in the first place, the law defines your responsibility. This course will introduce you to fire prevention, advise you on what to do in the event of a fire and take you through fire more...Recruitment & Selection Series: Recruitment Criteria
...am, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job. After all, it's only natural to have your own personal opinions about what makes an ideal candidate. But employing someone who is not ideally suited can be an expensive mistake. Failure to more...Recruitment & Selection Series: Rating Canditates to a Set Standard
...am, it's in your interest to hire the best people for the job. Unfortunately, recruitment decisions are often based on gut feelings and irrelevant details instead of hard evidence of suitability for the job; but employing someone who is not ideally suited can be an expensive mistake. Deciding who actually gets the job is rarely an easy choice. Candidates will be better in some areas, and weaker more...Recruitment & Selection Series: Advertising the Post
If you are judged on the success of your team, it's in your interest to hire the best people for the job. Producing an attractive and effective job advertisement is a very important part of the recruitment process. Once you have established your key recruitment criteria, you can design a job advertisement that will encourage people to apply who meet those criteria. more...Recruitment & Selection Series: Dealing with Applications
...am, it's in your interest to hire the best people for the job. But when you're sifting through those promising job applications, how do you know if the person who seems so ideal will actually deliver? Sifting through applications can be a daunting task. However many you have, deciding which candidates to accept and which to reject is often a problem. But if you don't screen them in a methodical more...Recruitment & Selection Series: Interview Practice
...am, it's in your interest to hire the best people for the job. But when you're interviewing eager candidates, how do you know if the person who seems so ideal will actually deliver? Structuring interview questions effectively is a valuable skill to acquire, if you want to gain the most out of an interview. One method of doing this is with the "Question Cycle", a method of structuring questions more...Personal Effectiveness - Teamworking: Defining Responsibilities in a Team
Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. Whether a team is in its early stages of development it is particularly important for everyone to gain a full more...KAZ (Keyboard AZ) Typing Tutor
...g? Most employees will work with a PC keyboard to get the job done. Outlook, Word and PowerPoint are the most frequently used business applications alongside data entry into a range of bespoke databases. All of these applications are business critical and typing intensive, which means effective touch typing skills have never been more important. What makes Kaz the most successful way to learn more...Microsoft SQL Server 7.0: System Administration - Part 4
This is the fourth course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. more...Microsoft SQL Server 7.0: Designing and Implementing Data Warehouses - Part 5
This is the final course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-019, Designing and Implementing Data Warehouses with Microsoft SQL Server 7.0. At the completion of this course, students will learn to identify the features of the components of Microsoft Repository; perform the tasks related to managing a Microsoft SQL Server 7.0 data more...JES2 Job Controls ll
...cessing is required. The course describes the JES2 REmote Job Entry facility and the JES2 Network Job Entry facility in considerable detail and explains how to code the JCL parameters and JES2 control statements to route jobs and SYSOUT data to other locations. It also shows how to route SYSOUT data to a particual loal printer, to a printer at a remote worksation, or to another node in a more...Inside Sales Skills Simulation
You are an inside sales representative for Muscle-Bound Fitness, a franchise of fitness facilities with a unique corporate wellness offering. In this simulation, your boss has asked you to contact a potential new customer. This new lead, a network television station known as TV-22, is a perfect candidate for Muscle-Bound's corporate wellness program, and your job is to convince them of such by more...Technical Support Agent Survival Skills
Coping with stress is an everyday issue for the Technical Support Agent (TSA). The focus of this course is specifically directed to the situations that TSAs encounter. The course will help the TSA avoid burnout and manage job responsibilities by identifying the causes of stress, prevention methods, and time management skills. Technical Support Agents seeking to acquire new skills or improve the more...Inbound Call Centers People Management
...omer service "genes." Good call center agents do a better job on the telephone, are happier with their work, and genuinely enjoy helping customers. This course will help you staff your call center with the right people for the job. You'll learn how to select the best candidates, accommodate agent diversity, and become aware of union and nonunion personnel policies. Have you ever wondered how to more...Professional Skills for Customer Service Agents
...job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering a few vital skills. "Professional Skills for more...Managing Challenges in Customer Service
During an average working day in a call center, customer service agents (CSAs) handle dozens of customer calls. The calls may range from simple requests for product information to urgent demands for solutions to complex problems. The callers may range from quiet, logical, and professional in their manner to noisy, impatient, and infuriated. CSAs are expected to meet the challenges of handling all more...Managing a Customer-focused Department Simulation
...me at all times. As a customer service manager, it's your job to help your representatives meet this demand. The Managing a Customer-focused Department Simulation is designed to help managers, supervisors, and team leaders motivate, manage, and support customer service staff. Over the course of the simulation, participants will practice a series of customer service management skills, more...Telephone Skills for Business Professionals Simulation
... special events coordinator at Eagle Hotel & Resort. Your job involves booking and coordinating events at the hotel such as weddings, banquets, family reunions, product launches, awards ceremonies, and business conferences. In order to do your job well, communicating effectively with customers over the telephone is a must. Naturally, you must use professional telephone manners at all times and more...Communicating Clearly Write to be Understood
Communicating Clearly: Write to be Understood, is the first of four courses in this curriculum. After the completion of this course you will be able to recognize when writing is appropriate, list the questions in determining a key message, recognize communications that are clear and error free and identify techniques for developing common types of business document. The PrimeCommunication more...Communicating Clearly Speak to be Heard
Communicating Clearly: Speak to be Heard, is the second of four courses in this curriculum. After the completion of this course you will be able to define the steps in the communication process, match the situation and recipient to the most appropriate delivery method and environment, and identify ways of delivering a message so that the meaning is understood. The PrimeCommunication curriculum more...Presenting Your Ideas Plan for High Impact
Presenting Your Ideas: Plan for High Impact, is the third of four courses in this curriculum. After the completion of this course you will be able to list the qualities of a successful presentation, identify the elements of presentation planning, identify strategies for organizing a powerful presentation and distinguish well-designed visual aids from poorly-designed ones. The PrimeCommunication more...Presenting Your Ideas Captivate Your Audience
Presenting Your Ideas: Captivate Your Audience, is the fourth of four courses in this curriculum. After the completion of this course you will be able to recognize the components of effective delivery strategies, list ways to use visual aids in a manner that supports your script, identify the steps for responding effectively to audience questions and identify the five categories for assessing more...Personal Accountability Working for Your Inner Boss
... level, the boss decides how employees will perform their jobs. How well an employee meets requirements set by the boss determines whether that employee succeeds or fails, receives rewards or penalties, and earns praise or criticism. On another level however, the judgment of an external boss isn't enough to make a job personally fulfilling and rewarding. That's something all employees of an more...Increasing Your Emotional Intelligence
..., you need to have both the intellectual skills to do the job and the emotional intelligence to interact effectively with co-workers. The successful leaders and managers around you outshine others because of their stellar people skills. Most people believe that emotions are automatic responses that they have no control over. Few realize that their emotions are determined by what they think, and more...Cross-cultural Communications Simulation
...ul teams in the league. Now it's the off-season, and your job is to make changes to improve the team's on-field performance without going over budget. First, you'll meet with Maria Adalberto, the coach of the Springfield Strikers who is from Spain, to discuss the status of the team and her performance in the past season. Later in the simulation, you will try to sign foreign free agents to play more...Organizational Behavior The Organizational System
Organizational Behavior: The Organizational System defines organizational structure and culture and explains their impact on employees. It also teaches how to perform a job analysis to determine whether an organization's job designs are appropriate and gives options for job redesign. Managers, supervisors, team members, and anyone who is interested in improving the behavior variables within their more...Attracting Motivating and Retaining Technical Professionals
...ing technical employees and keep them once they're on the job. In fact, surveys show that managers list attracting, motivating, and retaining these technical professionals as one of their most challenging tasks. This course is designed to help managers meet that challenge. In it you will learn the factors and techniques that can attract competent technical people to a job, and you will learn more...Models for Managing Technical Professionals
...d resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of ways to motivate, manage, and lead technical professionals and how to get and more...Transitioning From Technical Professional to Management
For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to more...A New Manager s Responsibilities and Fears
...ively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect for the role. Taking some time to consider how you can best direct your current abilities toward the new task will be time well spent. It is inevitable that your co-workers' expectations of you will change. It may be hard for some of your former colleagues to accept your promotion. more...Lead and Communicate Effectively as a New Manager
...ff. You will undoubtedly have been very good at your last job, but now you will need to resist the temptation to continue doing it. For some time to come, it may be true that you could do it quicker or better, but an important part of your new role is delegating tasks to others. You will not have time to do everything yourself, and your staff members will need to know that you trust them more...Moving into Management Simulation
... need to resist the temptation to continue doing your old job. When Sonya assigns your team to handle the launch of your company's newest electric car, you will need to effectively delegate the tasks involved, resisting the urge to do most of the work yourself. To ensure the success of the launch, you will have to motivate your team members. This will require you to listen and respond to the more...Averting Problem Performance Simulation
.... Once you select that person, you'll need to communicate job requirements and provide resources in order to enable achievement. You'll also need to give the new writer performance feedback, and inform him or her of any problem performance issues. This simulation is based on the SkillSoft series "Managing Problem Performance" and contains links to the following courses: MGMT0161, MGMT0162, and more...Managing High Performers Talent Retention Strategy
Managing High Performers: Creating a Retention Strategy asks what a company needs to do to attract and then retain high performers. It assists learners in developing an effective retention strategy by creating an awareness of the importance of managing organizational talent and by teaching strategies for retaining this talent. The audience for this curriculum is anyone in middle/ senior more...Managing High Performers Identifying Competencies and Interviewing
Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for more...Managing High Performers Training Career and Rewards
Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each. The more...Preventing Problem Performance
...cedure that is based on an accurate identification of the job requirements, and then using the first period of employment to test out the effectiveness of the worker. For established workers, if you want to avoid problem performance, it is essential for employees to see clearly what is expected of them. No employee can be criticized for problem performance when no one has explained to him or more...Leading Generations X and Next
This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development more...Implementing a Succession Plan Simulation
Ulema Inc. is a market research firm providing consulting, market analysis, strategic planning and technology forecasting services. The Ulema Reports Group (URG), a wholly owned subsidiary of Ulema Inc., produces single and multi-client studies on fast moving market sectors. The lifecycles for these studies are often as little as 6 months to one year from the start of development, so in order more...Coaching Personalities and Teams Simulation
You are a marketing manager for Dulce Confections, a leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the more...Recruiting for the 21st Century The Market
...loyee attitudes have shifted from "I'm sure glad I have a job" to "What have you done for me lately?" Boomers, members of the sociological phenomenon that has defined our culture since 1946, are getting ready to retire, and fewer workers from succeeding generations are available to step in. But the boomers aren't gone yet, and using the skills of older workers is part of the answer to today's more...Recruiting and Selecting Candidates HRCI PHR
...d in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the topics in this course more...Hiring Considerations
Recruitment is a complex and important activity for a manager. Effective hiring requires effective preparation. The recruitment process must be fair and safe, and there is plenty of legislation to trip up the unwary manager. Getting any part of this wrong is expensive, time consuming, and damaging to the good name of the company. This course will give you a brief overview of the major employment more...Effective Hiring and Interviewing Skills Simulation
...effective tools in determining the best candidate for the job. The Effective Interviewing Skills Simulation serves to test the participant's ability to prepare and conduct an effective interview, handle manipulative candidates, and evaluate applicants. The Effective Interviewing Skills Simulation comprises five scenarios and is based on the SkillSoft series "Effective Hiring and Interviewing more...Recruitment and Selection HRCI PHR
...d in the process of attracting and interviewing qualified job candidates for your organization. Toward that end, this course will help you prepare for the HRCI certification examinations with regard to employee recruitment and selection. In this course, you'll learn about such things as recruitment sources and employer branding, and screening tests and interviews. All the topics in this course more...Behavior Putting Your Best Foot Forward
...sted in taking charge of your career? Would you like your job to be more interesting, to offer you more challenges? Today's workplace offers more opportunities than ever for administrative support professionals to assume more responsibility and be more active in office decision-making. This course will show you some ways to assess yourself to ensure you're ready to work towards a new role. It more...Overview to Effective Business Communication
... Coolidge said, "No one ever listened themselves out of a job." Furthermore, you could say that "No one ever communicated themselves out of a job." Understanding business communication is foundational to being an effective administrative support professional. Learn about the business communication process and techniques for effective communication such as listening effectively and sending more...Administrative Functions
...t you with information that will help you succeed at your job. It will show you how to manage records, make business travel arrangements, and organize conferences and meetings. It will also introduce you to the automated office environment. Your career as an administrative support professional will benefit from the knowledge and skills presented in "Administrative Functions". Administrative more...Advancing Your Administrative Career
...hould be? This course will show you how to advance on the job by providing you with important information about having a professional image and a successful attitude. You will learn valuable leadership skills and methods for motivating others. You will gain essential problem solving skills and learn strategic guidelines for managing your career. Putting in your eight hours is one thing, but more...IT Challenges Present and Future
...ortunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance, cybersecurity, and incident response, fields that are still under development. This course examines planning procedures for each of these tasks, and offers ways to prepare for the challenges more...Creating a Marketing Campaign
Your marketing plan has been approved Now you need to get the job done. How you execute your plan is as crucial as the plan itself. In this course, you'll learn about tactical marketing tools needed to put your plan into gear and create your marketing mix. These include branding, packaging, promotions, publicity, advertising and merchandising. Managers and team leaders with responsibility for more...Marketing Management
... team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through creating a multifunctional marketing team, positioning the company for success, and setting up systems to see how you're doing. You'll also learn to avoid common mistakes made by marketing more...Training and Development
The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in more...Pricing and Profitability for Product Managers
...job is deciding what price to charge for a given product. It's equally important to understand that pricing decisions do not happen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course, you'll learn about pricing factors and more...A Manager s Introduction to Business Law
This course introduces managers to the fundamental concepts of business law. It begins by exposing some prevalent legal misconceptions shared by management and establishes the true role that law plays in society and business. The relationship between business ethics and law is explained and how managers serve as vital role models for demonstrating ethical business practices. This course also more...Rightful Termination
... the best way to avoid firing an employee is to do a good job of hiring and managing performance. Therefore, you will learn how to prevent this unpleasant task by interviewing effectively, and by using progressive discipline. This SkillSoft product has been reviewed by the Employment Practice Group of Sheehan Phinney Bass Green. As of the date reviewed, the content of this course is in more...Documenting Discipline
... of a worker's repeated infractions or failure to satisfy job requirements. There may also be no evidence of a manager's attempt to deal with the worker in a fair and constructive manner. This course explains how documentation can make all the difference, and examines the potential fallout from failure to document. It also suggests steps for progressive documentation and explains what and how more...Interviewing and Hiring Practices
In this simulation, you will assume the role and responsibilities of an HR professional at BTJ Technical Staffing Inc., a metropolitan staffing and recruitment agency. Having faced claims of possible discrimination in past job postings created on behalf of clients, BTJ management has redoubled its efforts to ensure that all employment advertisement is above reproach and adheres strictly to more...Family Medical Leave Act FMLA
...give you the leave you deserved without it affecting your job? It is essential to understand the law of the Family and Medical Leave Act (FMLA) in order to protect yourself from losing your job or benefits. FMLA is only relevant to U.S. based employers and their U.S. based employees. In this course, you will learn the guidelines of FMLA and how they apply to you. This course will educate you on more...Security Safety and Communication
To understand the role of security in an organization, the importance of following safety and environmental guidelines, and how to communicate with customers in a professional manner The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field more...Recognizing Safety Procedures Effective Communication and Professional Behavior
To recognize the importance of workplace safety and professional workplace behavior The for this path includes computer technicians who have accumulated 500 hours hand-on experience in a lab or in the field and, ideally, have completed the A Essentials exam (220-601) more...JCL Coding Fundamentals I
This course provides a practical overview of job processing functions, JCL commands and the use of JCL with the MVS/ESA operating system. It teaches how to successfully write, interpret and debug JCL jobstreams. Programmers, analysts, operators, managers, production support and some end users. more...JCL Coding Fundamentals II
This course provides a practical overview of job processing functions, JCL commands and the use of JCL with the MVS/ESA operating system. It teaches how to successfully write, interpret and debug JCL jobstreams. Programmers, analysts, operators, managers, production support and some end users. more...JCL Advanced Coding I
This course provides a practical overview of job processing functions, JCL commands and the use of JCL with the MVS/ESA operating system. It teaches how to successfully write, interpret and debug JCL jobstreams. Programmers, analysts, operators, managers, production support and some end users. more...JCL Advanced Coding II
This course provides a practical overview of job processing functions, JCL commands and the use of JCL with the MVS/ESA operating system. It teaches how to successfully write, interpret and debug JCL jobstreams. Programmers, analysts, operators, managers, production support and some end users. more...OS 390 MVS Concepts and Facilities
...functions, and the second topic concentrates on mainframe job processing environments. The course explains how MVS functions as an operating system and how the MVS components fit together. It also shows the various ways the system processes a job using Job Control Language. The course explains how MVS handles user input/output using five MVS system facilities: Job Entry Subsystem, Initiator, more...OS 390 MVS JCL Introduction
...Job Control Language and methods for coding it to perform data processing jobs in an MVS environment. The course reviews the overall structure and purpose of JCL and introduces the three main JCL statements. The course then covers the coding of the JOB and the Execute (EXEC) statements in detail. It also describes how to analyze job output listings, and discusses libraries and conditional more...OS 390 MVS JCL Intermediate
...uces procedures, pre-coded JCL that can be brought into a job stream at the appropriate point to perform a particular function, and demonstrates how to modify operands on procedure EXEC statements at the time of invoking a procedure. The course then extends the skills developed previously by discussing how to add, override or nullify operands on procedure DD statements. Students will also learn more...JES2 Job and Device Control I
...rvices performed by JES2 during each of the six phases of job processing as well as identify the manual required to find more information about a given command or message. Several JES2 commands will be described including commands to perform the following tasks: display the status of one or more jobs; hold, release, or cancel jobs in the JES2 queues; display the status of JES2 devices and more...JES2 Job and Device Control II
...d provides a comprehensive examination of the JES2 Remote Job Entry (RJE) facility. The course discusses the commands used to control remote devices, explains how to send messages to other operators and explains how JES2 handles the commands used for displaying system information and controlling jobs when these commands are entered from a remote station. It also demonstrates how to change the more...JES2 System Control I
...se covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs in the more...JES2 System Control II
...se covers the JES2 and MVS commands for controlling batch jobs, started tasks, and time-sharing users. Manipulating jobs in the queues and controlling JES2 initiators are also described. The course describes JES2 initiators, the commands used to control them, and how JES2 initiators select work from the execution queues. Also discussed are commands to change the class or priority of jobs in the more...JES2 Advanced Operations I
...s the advanced procedures for controlling the JES2 remote job entry facility, and the multi-access spool facility. The course discusses how JES2 assigns attributes to a job, the commands used to change the default job attributes associated with a reader, and how the command authority of a console or reader determines which commands can be entered by using it. It covers the commands that control more...JES2 Advanced Operations II
...usses the advanced procedures for controlling JES2 Remote Job Entry facility and the Multi-Access Spool facility. The course examines the JES2 Automatic Command Processing Facility and reviews the four major steps required for a complete system initialization. It covers initialization and recovery considerations in a Multi-Access Spool environment and explains how to display the current more...JES2 Job Controls
...e services provided by JES2 and how users can control the jobs submitted to JES2 using JCL parameters, JES2 control statements, and JES2 operator commands. This course reviews the purpose of a job entry system in the MVS environment and describes the services provided by JES2. The basic structure of JES2 and the functions it performs are discussed along with remote job entry (RJE), network job more...Web Design Authoring and Graphics
This WestNet e-Learning module provides an overview of software tools that can streamline the job of building Hypertext Markup Language (HTML) pages. We briefly introduce the concepts of Web design and the basic technologies poised to expand the ways we create HTML pages and outline the most common technical problems associated with Web graphics. more... | ||||||||||