Instructor Led Job Aids Training

Fearless Presentations ® The Fearless Presentations ® seminar is the fastest, easiest way to reduce stage fright and the fear of public speaking. This 2-day presentation seminar helps participants gain poise and confidence in front of a group -- literally overnight. Stage Fright is still the #1 fear in America. And, right or wrong, people form a perception of who we are and what we represent by the confidence that  more...

Train the Trainer Program Creating Training Miracles For Trainers, Instructors, Facilitators, Course Developers, and Subject Matter Experts Training departments are beginning to realize that people do NOT learn effectively by passively consuming information. It is a waste of training dollars and yields low return on investment. Participants typically retain 5 -30 of information in average training programs. We show  more...

The Job and Task Analysis Workshop A one to two-day performance-based workshop for individuals who need to describe what a person or team does on-the-job, document the conditions of performance and the standards for performance. The workshop is for people who work in personnel and training- related jobs. It will help you define business processes, classify jobs, write safety requirements, identify job standards and results, develop  more...

The Building Better Job Aids BBJA Workshop ...aining time and improve performance! The Building Better Job Aids Workshop gives you the critical skills to: a Quickly develop job aids for virtually any type of task from soft skills to technical skills a Determine when job aids can eliminate training entirely a Describe the content of the job aid a Select the best format for job aids based on the tasks being covered, the  more...

In-House Freelance Soft Skills Trainers Development Program a Level 1 a Initiating the Trainer a Trainera s Kick-Off Training This workshop is designed to help the individual who is nota or at least not yeta a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individualsa a task for which he or she has little prior experience. This a on the joba training can  more...

Brilliant customer service a Brilliant customer service!a ™ is a very practical one-day course, designed to raise your organisationa ™s customer service levels by instructing, equipping and inspiring your people to delight your customers at every opportunity. The programme is equally applicable to the public, private and voluntary sectors. It can be adapted to your specific needs (eg, more on telephone skills,  more...

Consultative Selling Consultative Selling Skills Business Case One way the company can improve sales revenues is by improving the selling skills of inside and outside sales people, and by tracking, reinforcing and measuring results. Staff can create revenue by offering customers greater options. They can build customer loyalty by better matching customer needs to products, and by resolving difficult situations to  more...

The Business Analyst s Crash Course ...l receive a hard copy of all course material as well as a Job Aids booklet, containing useful templates, examples, guidelines and glossary for use back on the job. What makes this course stand out from the competition? Value for money: No course on the market offers this amount of content in so little time. How can we do this?  By removing all of the fat traditionally found in BA  more...

On Top of Stress The workshop begins with an identification of the stress experienced by the participants. Participants then learn and practice the techniques (i.e., Attitude, Self-Talk, Assertion and Coping with Change) needed to master stress (and the sadness, rage and/or anxiety often associated with it). Various relaxation and energizing exercises are included throughout. [NOTE: Such topics as  more...