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Jon Anton Training Providers and TrainersContacts Plus ...A Visionary insight into unique customer contacts
By: Dr. Jon Anton and Laurent Philonenko
The contact centre is at the heart of many businesses today, and CRM initiatives are making customer contact even more critical to the health of every company. 20:20 CRM provides a strategic view of where businesses should be going with their customer contact operation, with practical examples of how to more...
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