Instructor Led Key Account Management Training in United States - Training Resources
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From Service Strategies
Account Management for Support
The Support Account Management workshop is designed for experienced support professionals responsible for managing and growing key accounts. The program teaches the critical relationship skills and account management strategies required to
create customer value, improve client loyalty, and generate new, profitable revenue.
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From Synergis Training Solutions, LLC
Using Customer Experience Paths to Maximize Sales
The process of identifying and analyzing Customer Experience Paths (CEPs) is a method of analyzing a business from a customera s point of view. It takes into account everything the customer sees, hears and touches during their relationship with the company by identifying Moments of Truth. Rather than concentrating on the face-to-face interactions with customers only, as so many programs do, a
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The process of identifying and analyzing Customer Experience Paths (CEPs) is a method of analyzing a business from a customera s point of view. It takes into account everything the customer sees, hears and touches during their relationship with the company by identifying Moments of Truth. Rather than concentrating on the face-to-face interactions with customers only, as so many programs do, a
more...
From Synergy Solutions International
Questioning: The Key to Winning Sales
. It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and
more...
. It is essential in today s business world to fully understand the selling process, selling tools to use, when to use them, and to do what the competition isn t. It will increase skills, confidence in meeting resistance, and increase closing ratios/profit margins. Sales professionals must add value to prospects and be seen as a consultant who can help improve their business s bottom line and
more...
From Boston University Corporate Education Center
Implementing and Managing Microsoft Exchange Server 2003
This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount
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This five-day, instructor-led course provides students with the knowledge and skills that are needed to update and support a reliable, secure messaging infrastructure. This infrastructure is used for creating, storing, and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5,000 seats) messaging environment. This course offers a significant amount
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From Consulting Skills USA
Master Class in Account Management
This is a highly pragmatic and interactive workshop designed for experienced consultants, managers and partners, who are in charge of developing major accounts. The workshop focuses on the mechanisms of increasing value to key accounts.
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This is a highly pragmatic and interactive workshop designed for experienced consultants, managers and partners, who are in charge of developing major accounts. The workshop focuses on the mechanisms of increasing value to key accounts.
more...
