Instructor Led Key Accounts Training Classes

Account Management for Support The Support Account Management workshop is designed for experienced support professionals responsible for managing and growing key accounts. The program teaches the critical relationship skills and account management strategies required to create customer value, improve client loyalty, and generate new, profitable revenue.  more...

Defining Customer Relations through SLAs and Key Accounts Management ' This program is designed for Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE?s. Appreciate the importance of relationships with customers versus repeated satisfactory transactions. Appreciate the role of CRM in collecting, analyzing and using information to  more...

Key Accounts Management The Master Class ' This program is designed for Account Managers, Sales Managers, Sales people who are managing Key Account or have limited experience in managing accounts customers in a Business to Business environment. Fundamental sales skills are assumed and will not be covered on this course. This program is worth 25 NASBA CPE?s. Improve margins and keep more profit. Prioritize their efforts for maximum  more...

Defining Customer Relations through SLAs and Key Accounts Management This program is designed for Relationship managers, marketing managers, sales and customer care managers and supervisors as well as senior sales and customer service staff. This program is worth 25 NASBA CPE s.Appreciate the importance of relationships with customers versus repeated satisfactory transactions.Appreciate the role of CRM in collecting, analyzing and using information to strengthen  more...

Key Accounts Management The Master Class This program is designed for Account Managers, Sales Managers, Sales people who are managing Key Account or have limited experience in managing accounts customers in a Business to Business environment. Fundamental sales skills are assumed and will not be covered on this course. This program is worth 25 NASBA CPE s.Improve margins and keep more profit.Prioritize their efforts for maximum  more...

Master Class in Account Management This is a highly pragmatic and interactive workshop designed for experienced consultants, managers and partners, who are in charge of developing major accounts. The workshop focuses on the mechanisms of increasing value to key accounts.  more...