Key Performance Training

Evolv Services Ltd We are communication and service delivery training, consulting and auditing company. We train at multiple levels of the organisation - from the base level to executive coaching for senior management and our programs have a practical 'how to' approach based on classic theory. Our training is instructor-led and follows the communicative approach. Training sessions are highly interactive and more...

Contacts Plus ...anage e-business customer service. The book describes the key performance indicators for these new channels, and it describes how to manage by these new rules of engagement with specific metrics. Managing customer service in this "new age" is different, it is challenging, and it is impossible to migrate from the old to the new without reading this book. ISBN 0-9630464-9-7 & 61478; How to more...

Brad Worthley International ...hroughout a wide range of industries. His expertise spans key performance areas such as leadership, sales, service, and motivation. A true professional, Brad equips companies with dynamic customer service essentials. He will assist you in developing a step-by-step plan to positively change your service culture based on his successful business philosophy that "praise breeds change." Brad more...

Granite Bay ...Granite Bay can show you how to achieve 20-40% gains in Key Performance Indicators within a year! Learn how to implement proven Best Practices while making shop floor personnel part of the solution! Our cost-effective approach helps you to: Accelerate performance improvements by mobilizing the entire work force Streamline operations to improve flow, eliminate waste and reduce more...

Regal Solutions International ... We offer Performance Management programs such as Setting Key Performance Indicators, The Balanced Scorecard and Strategy Mapping. We also provide consultation to organisastions to assist them in setting up systems and processes that will ease the process of their operations, increase profits at the same time empower staff to be independent and responsible for the work that they do. In more...