Instructor Led Know-how Training Classes

SOA From Concepts To Practises The worldwide integration software and services spend for the year 2006 alone stood at $4.6 billion and is anticipated to reach over $11.5 billion by 2013. In India, according to IDC, integration services market is growing at a CAGR of 37.4% and is headed to reach $30 million in services by the end of 2007. This presents myriad opportunities and challenges to the Indian IT Services industry in more...

THE MANAGEMENT IN VIEW OF CHOOSING AN ISO QUALITY COMMITMENT Learning Outcomes Provide principal decision makers with the elements involved in a quality project and its implications. Offer a tool for the evaluation of the policy applied by the company in order to transition to a levelling project or to defer it if need be. Eliminate all apprehension without hiding the obligations involved for a successful project. A clear perception and an honest more...

PERFORMING INTERNAL OR CONTRACTOR AUDITS MANAGEMENT SYSTEMS ISO 19011 ...following audit result and corrective action. Provide a know-how approach for managing the audit process, including initiating meetings, auditing, concluding meetings, and reporting. Provide to interested parties a professional and deontological approach regarding the tools. The audit courses are implemented in compliance with the following reference standards: ISO 19011:2003, ISO 9001: more...

ANALYSIS OF PROCESSES AND EDITING OF QUALITY SYSTEM DOCUMENTS (QSD) Learning Outcomes Organise information in order to easily edit factual documents. Identify critical processes and their relation to determining who is in charge of what. Generate the traceability of the work flow and information circulation among several members. Eliminate the risk of redundancy and the absence of process looping. Draw a global vision of organisational and/or operational more...

How to Purchase Services ...chasing field. It gives you the purchasing technology and know-how for being confident that the services you purchase are as cost-effective as the products you buy. The demand that your organization has for services is rapidly increasing. In the purchasing function you will be faced with negotiating and managing service contracts on a much larger scale. They will cover every imaginable area, more...

Getting The Most From Your Key Contributors Even the best performers get stagnated from time to time. But before managers can help them out of their rut, they need to understand the situation and why the person is having difficulty. Sometimes they don t have the skills or know-how. This program helps managers use DiSC to read the situational needs of their key contributors and adjust their management style accordingly. They ll learn some more...

How To Take Your Business To International Markets ...e and insight on international business. Such hands-on know-how presents expert opinion with field experience on international projects with high profile companies . Whether you work in IT or construction, this course offers you quality tips on international business practices. Such tips will help you win and succeed. Where Room 1B (Part of the Library) Ben Franklin Place in Ottawa more...

Front Desk Security This is a course for all front desk professionals needing crucial skills and know-how to protect the organization from potential security threats. Develop emergency response procedures that can save lives. more...