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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Comprehensive Real Estate Management


The content of the course:
1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management)
- Real Estate Management: An Introduction
- Deconstructing real estate management
- Factors constituting an effective real estate management;
- The Role of Real Estate
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Comprehensive Real Estate Management
Managerial Facilitation of Value-Added Customer Service Excellence Course


CONTENTS, CONCEPTS AND ISSUES:
1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY
- Benchmarking And Good Practice In Customer Care
- Balanced Scorecard
- Internal & External Factors Influencing Client Behaviour
- Client Motivation
- Responsibility Of The Service Provider And Manufacturer
- Value Of Front-Line
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Client or Customer Care

By the conclusion of the specific learning & development activities, delegates will be able to:
1. Demonstrate an understanding of value of front-line staff to organisational effectiveness;
2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa needs;
3. Exhibit a a functionala level of interpersonal relationship;
4.
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From Lorman Education Services
Judgment Enforcement
Benefits strong Learn how to turn your judgment into money. /strong
The economy is struggling, and consumers and businesses are feeling the pinch. Don't get caught in the crunch - attend this seminar and learn valuable strategies for collecting money and avoiding liability.
It's true that anyone can do collection work - but to do it properly, you need to know more than the raw mechanics. At
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Judgment Enforcement
Americans With Disabilities Act
Benefits strong Concerned about how the ADA has changed - and how your workplace may be impacted? /strong
Now - more than ever - it's important for your organization to understand updated ADA requirements and develop strategies to document compliance and minimize your risk. Attend this seminar and get the guidance your company needs to avoid costly and time-consuming discrimination lawsuits.
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Occupational Health and Safety
Benefits strong Protect your organization - know the ins and outs of occupational health and safety. /strong
Attend this seminar and get updates on some key Occupational Health and Safety Act issues. You will receive strategies to help comply with some of the more challenging requirements to the Occupational Health and Safety Act. Register today to get tips on developing programs for addressing
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Overtime and the Salaried Employee: A Disaster Waiting to Happen
Benefits strong Protect your organization - know the ins and outs of overtime. /strong
What do you do when you discover that you haven't been paying overtime to eligible employees? If employees sue you, how far back into the past can they go to seek payment?
Limitation periods for overtime are complex. Attend this seminar and gain a better understanding of the potential liability of unpaid
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Return-to-Work Issues in Workers' Compensation
Benefits strong Protect your organization - know the ins and outs of return-to-work issues in workers' compensation. /strong
Employers today face multiple legal and rehabilitative issues arising from illness, injuries and absences from work. It's crucial for you to understand your obligations and employees' rights. Attend this seminar and learn the essentials of the statutory schemes relating to
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Collection Law: The Good, the Bad and the Profitable
What you don't know can hurt you - stay updated on collection law.
Attend this enlightening seminar and stay abreast of the latest issues relating to collection law in Saskatchewan. You'll gain a clear understanding of the legal process in getting from debt to judgment. Our seasoned professionals will provide practical answers to help you succeed - no matter what challenges arise. Don't miss this
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Section 504 vs. the IDEA
Discover how to skillfully maneuver through IDEA and Section 504 issues.
Attend this enlightening seminar and get an overview of the requirements of Section 504 and the IDEA, including the due process protections provided to students with disabilities. Find out how Section 504 was recently incorporated into the Americans with Disabilities Act. Learn about the specific services available through
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Internet Researching for Paralegals
Ensure nothing gets overlooked - get effective Internet research tips for paralegals.
Find out how to be the one your attorney or firm relies on. In our fast-paced legal world, we're often asked to find information about someone or something - usually at a moment's notice. Attend this seminar and get the practical tips you need to be an effective Internet researcher.
Get a firm grasp of how to
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Diagnosing and Teaching Students with Emotional Disorders
Get your ticket to a safe and successful learning environment.
As an education professional, you want to know the best ways to work with students who have emotional challenges. With so many laws and regulations governing placement, education plans and discipline, it's easy for an educator to get bogged down, afraid to make one wrong move.
Take the first step out of confusion and into confidence.
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Payroll Management
Benefits Are you tangled in a web of confusing payroll laws?
In today's competitive environment, the ability to effectively, economically and lawfully manage your company's payroll and leaves is paramount. You must stay current on the latest laws and trends - including Employment Standards Act issues - to keep labour costs down and consistent with legal requirements.
Attend this
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How To Write A Response-Producing Sales Letter
5 Sales Letter Mistakes You Can t Afford to Make - Did you know that the single, most effective piece of advertising ever created is a direct mail sales letter? That s right. No bells. No whistles. No audio or video. Truth be told, the letter didn t even make a terribly good offer. But the copy told a great story that connected with the reader and got them to act.
What about your sales letters?
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From POTIFOB Ltd
PRINCE2 Foundation






PRINCE2: 2009 Foundation Training Course Goals
Our PRINCE2 ® Foundation course covers the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course.
Participants & Benefits
This course is suitable for project managers,
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From Benjamin Bonetti Ltd
Law of attraction - The Truth
"Thank you for inviting me to the seminar - I can only have gained from the weekend. I think consolidation is the way forward for me...."
"What a great weekend, it was great to see old friends and meet new people. I certainly came away with some very positive thoughts and the weekend has given me lots to think about in a very positive way."
"I really enjoyed it - was great it was a small
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From Vstep
Inhouse emergency and first-aid service



The first minutes are essential when an incident happens, how will inhouse emergency en first-aid team act?
In this program the most essential is the way of observing an incident. The primary concern is not to endanger yourself in any way. This is shortly followed by reporting the correct things, emergency services need to know what they will find on arrival.
This leads to a training that
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From Professional Partnering Services, LLC
Leading an Alliance Team



ProPartnering's Leading an Alliance Team seminar provides the insight and tools to help you align your extended team in support of partnership success. Hear the experiences of highly successful alliance leaders, build an action plan together with fellow alliance leaders facing similar challenges, and receive follow-up coaching as you implement your plan so you can say:
We have the right
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From OneSource Professional Training Solutions, Inc
Outlook Much More Than An Endless In-Box



(Critical habits of time management and personal organization using Microsoft Outlooka ).
Most peoplea s inboxes are overflowing with email, which would take hours to sort through --- if you had the time!
Dona t work alone in managing all of the people you communicate with, appointments you need to keep track of, and information you need to know. Work with the tool you already
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From Spiritual Wisdom Learning Centre
Basic Course in Spiritualism




INTRODUCTION
The Basic Course in Modern Spiritualism consists of 12 separate but interrelated topics that are essential to the student's gaining a firm grounding in the Religion, Philosophy and Science of Modern Spiritualism. Pictures and other resources are also available and new related content will be added as it becomes available.
At the beginning of each section you will find several
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From Kinley Consulting Ltd
Deltek Cobra 5 Report Developer
Cobra 5. 0 is a powerful tool, but if you cana t get the data out, you cana t act on it. This course looks at customising standard reports using Microsoft Excel templates. Once you know how, you can add your company logo to the report, add columns, modify formulae, and much more. Customised reports look better and are more useful for your project stakeholders.
The course will show
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From The Training Experts Ltd
Influencing People
This course enables the delegate to act with greater precision and credibility when communicating with other people. It explores the effect communication styles and interpersonal skills have on the ability to persuade others, and will help the delegate develop powerful techniques to put across ideas in a dynamic winning way.
Target Group
This course is aimed at Managers and senior staff, who
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From Credit Management Services Limited
Understanding the Legal Processes in the Collection of YOUR Debts



DO YOU OR YOUR STAFF WANT OR NEED TO KNOW MORE ABOUT THE LEGAL PROCESS IN THE RECOVERY OF YOUR OVERDUE ACCOUNTS?
nWhat are the steps? How long is it going to take?
What is it going to cost? How can I maximise my rate of recovery?
How can I recover all of the costs + interest?
How can I get the best out of my collection agency / legal counsel?
The answers to all of these
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From EPA Alliance Training Group
Environmental Awareness Bootcamp - New Orleans LA


Are you new to the environmental industry or a veteran in need of a refresher? If so, then the Environmental Bootcamp is what youa re looking for. This course covers in-depth numerous environmental air, water and waste regulations that may impact your facility (public and private). This course will take you through each of these regulations, including how they may apply to your facility and
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From Directive Communication International
Creating a Leadership Enriched Environment



with the right corporate culture, or at least Department culture, much of the frustrations and operational difficulties are effectively reduced. As a Leader, you will need to nurture an environment of trust and loyalty, and, more importantly, one that helps you to Maintain your Ideal Leadership Identity. Culture is the decision making foundation for all employees to deliver your promise to the
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From Systems Assurance Institute
Preventing Identity Theft in your Business

All organisations engage in financial transactions and information transfer and are bound by law to establish and enforce information security programs to prevent identity theft. Security a standardsa are required by IT Act Amendment 2008 (ITAA 2008), RBI Banking Rules, TRAI Guidelines for Telcos, KYC Norms, and International Laws like Sarbanes-Oxley Act (SOX), the Health Insurance Portability
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From EPAInstitute. com
Environmental Awareness Bootcamp
Are you new to the environmental industry or a veteran in need of a refresher? If so, then the Environmental Bootcamp is what youa re looking for. This course covers numerous environmental air, water and waste regulations that may impact your facility. This course will take you through each of these regulations and how they may apply to your facility and how to keep in compliance at the same
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From Airline Training College Malaga.
CABIN CREW DIPLOMA COURSE
The Certificate for Cabin Crew is accredited and endorsed by UK AIRLINES.
Module 1 - Requirements and Qualities Needed To Work As Cabin Crew
So what are the requirements needed to become cabin crew? There are many misconceptions about what is needed, so we have put together the requirements for the airlines.
Module 2 - The Importance Of Teamwork When Wokring As Cabin Crew
Whilst
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From Learn Accounting Fast
Introduction To Accounting
Introduction To Accounting
You will gain financial literacy and have the confidence to run a profitable business with a positive cash flow
This course is for you if you want to:
Know how to act confidently to maximize your profit and your financial position.
Understand the jargon used in accounting.
Learn the basic principles of accounting used in Bookkeeping, Reporting, Analysis and
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From Ambar Hamid Training
Wealth Workout Malaysia and Singapore 2007


Look, if you're anything like most people you'll have wondered at some point why some people get wealthy when others spend most of their lives struggling to pay their bills ... RIGHT?
I can tell you right now there is a secret to wealth. I can tell you this as well ... you probably know what it is. I can even tell you this... you may know it ... but unless you're shown, you'll never in a million
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From Learningminds!
Break Through Your Communication Barriers
Upbringing, education, and talent aside-all good leaders share the same quality: superior communication skills. Through observation, trial and error, or schooling from mentors, theya ve mastered the art of "connecting" with people in ways that almost always yield positive results...
* They realize that diplomacy works far better than brute force.
* They know how to help people "get it"
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From Live to Learn
Discovering Diversity






As the shift to a highly diverse workforce continues, organizations large and small know they must do a better job of helping all workers understand, accept and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can deeply enrich the organization, making it more innovative and globally competitive.
The Discovering Diversity Profile
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From Effective Outsource Networks
Understanding Employee Insurance Including Work Injury and Compensation Act
Introduction
Many companies pay to search and employ talents to help grow the company. It will be prudent to safeguard against injuries and loss to these talents. Not only is it a corporate concern but it is also a national concern and thus Singapore has enacted WICA (Work Injury and Compensation Act) and made it compulsory for companies to provide certain medical insurance coverage for employing
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Effective Administration of Salary and Payroll
Introduction
Salary and payroll administration is a complex responsibility where regulations have to be strictly complied with in accordance with the various legislation. A wrong interpretation of either the legislation or regulations will result in misrepresentations.
a Overall I gained a better knowledge on the salary and payroll issues as
well as how to accurately calculate CPF
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From QAI Global Institute
PMP Training in Delhi
This May QAI invites you to join our 4 Days PMP Training Program in Delhi which is scheduled from 03rd June to 06th June, 2010 (Thursday to Sunday).
Kindly find the require details below,
Dates: 03rd June to 06th June, 2010
Timings: 9: 30am to 5: 30pm
Days: Thursday to Sunday
Workshop Benefits :
* Provides framework for standardized project management requirements.
* Get more
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From Success Strategies
Words That Change Minds LAB Profile ConsultantTrainer Certification
Consultants, trainers and coaches will be able to:
a Envision new business opportunities to take their business to a whole new level
a Learn advanced coaching methodologies to help clients shift into their own success strategies
a Create marketing materials to attract more customers
a Solve the most difficult and ambiguous communication situations
a Make compelling presentations to
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From Tango Training LLC
Getting Ready for the Employee Free Choice Act
The Employee Free Choice Act is coming! Are you ready? A half-day session with your managers and supervisors educates them about this upcoming legislation, which will allow your employees to become represented by a union without a secret ballot election. One-hour sessions with your hourly employees teach them what they need to know in order to make an informed choice when the time comes.
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From Mystery Method
Mystery Method Seduction Boot Camp



You can learn from highly-trained Mystery Method Master instructors - live! Imagine spending 25-30 hours over a weekend with the world's top pickup artists, who will teach you everything from how to attract beautiful women in any situation to how to find and get the type of long-term girlfriend you want. At a bootcamp, you get to see and hear Mystery's techniques - many of which are brand new and
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