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From 123-CBT Computer Based Training
Workplace Conflict Strategies for Resolving Conflict

Workplace Conflict: Strategies for Resolving Conflict
Whether you like it or not, conflict is an inevitable part of life. So learning to deal with it effectively is a key skill. The more quickly and effectively you can resolve a conflict, the sooner you can get on with more productive activities in your day. Additionally, each successfully resolved conflict will lead to more confidence and
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Workplace Conflict Strategies for Resolving Conflict
Business Writing Know Your Readers and Your Purpose

Business Writing: Know Your Readers and Your Purpose
To write effective and appropriate business messages, you need to know your readers. Are you addressing multiple readers or a single reader? How much knowledge do your readers have of your subject, and what issues concern them most? These are just some of the questions to consider before you start writing your message. Closely tied with
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Business Analysis Verify and Validate Requirements

Business Analysis: Verify and Validate Requirements IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
If you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your
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Facilitative Tools and Formats Offering Options

Facilitative Tools and Formats: Offering Options
Looking for some alternatives to the standard work group format? Need to take a different approach to getting a problem resolved? Want to hold a meeting and no one's in the office? If any of these situations sound familiar, this course will provide you with some choices to meet your needs. In this course, you will explore alternatives to the
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Recovering from Business Crises

Recovering from Business Crises
The crisis is contained and being effectively managed. Now it's time to move on. The first steps deal with communicating--to your employees and to the outside world. How and what you communicate can have significant repercussions. Miscommunication, or misleading communication, can actually lead to another kind of crisis. With the right intentions and actions,
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Program Life Cycle and Benefits Management

Program Life Cycle and Benefits Management
Regardless of the industry, programs and program management help organizations effectively implement corporate strategies. To achieve the planned benefits and outcomes of your program, you need to manage its benefits across its life cycle. This life cycle will vary, depending on the type of program. However, if you understand the general phases in
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The Role of Ethics in Project Management

The Role of Ethics in Project Management PMI
Do the right thing but make sure you do it on time, under budget, and within scope, all the while maintaining your professional integrity in a constantly evolving global business environment. How do project managers do it, given that most ethical dilemmas are not black and white and usually require diligent deliberation? Keeping with their vision
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Professional Selling in the Knowledge Economy Simulation

Professional Selling in the Knowledge Economy: Simulation
The "Professional Selling in the Knowledge Economy Simulation" is designed to test your understanding and application of the principles, strategies, and skills that - when integrated into your sales career - will help you reach your personal and professional goals. You are a salesperson for the Paper Docs Company, a leading supplier
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Developing Strong Customer Relationships

Developing Strong Customer Relationships
Developing strong customer relationships is essential for sustained sales success. Understanding your customers' needs and what they value is arguably the most important aspect of successfully developing and nurturing these relationships. Building customer relationships, however, is not a simple task it requires strong communication skills and an
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Meeting the Needs of Your Experts

Meeting the Needs of Your Experts
As a manager, you'll often find yourself managing people with knowledge, skills, and expertise you don't have, in areas you're unfamiliar with. The amount of information that managers process on a daily basis requires them to know a little about a lot. However, they have to rely heavily on their experts for the in-depth knowledge needed to meet goals and get
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From Online Training Directory
Basic Internet Specialist Certificate


Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Designed to help people learn more about the Web including terminology, finding information, and creating effective websites that sell.
Students will learn how to deal with customers concerns, and the best way to provide support.
Students will also learn how to
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Basic Internet Specialist Certificate
Essential Legal and Ethical Principles of the Medical Office


This course introduces the basic concept of medical assisting and its relationship to the other health fields. It emphasizes medical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. The course also provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical
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Legal Research and Writing


This course guides students on how to do legal research and writing.
After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents.
The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should
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A Workshop Approach to Mastering RoboHelp Office (Latest Release)


Learn from an expert and save hundreds of training dollars. (Optional purchase, full version RoboHelp for only $499, Reg.$999 See Details)
This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help
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Boost Your Self-Confidence And Enjoy Selling Success



Reinforce your self-motivation, understand how to improve your attitude and set goals.
Selling success is part product and industry knowledge, part people and communication skills and part attitude and perspective. Strengthen your self-image, set and achieve goals that reach your company`s and your own expectations and reinforce your self-motivation to take control of what you can to reach your
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Dramatically Increase Sales With Minor Web Site Changes and Adjustments!



...ors in and entice them to spend their money. And how this knowledge can help you in setting up your own web site! And finally, I`ll give you a simple javascript code for your web site that you can use to increase your sales! I`ll even show you the simple steps to set up this code. This code will help you to obtain your visitor`s name and email address (with their permission, of course) and
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Certificate in Technical Writing


Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication.
Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.
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Certificate in Technical Writing for Current Technical Writers


A Certificate Program for current tech writers, editors, and designers.
Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing
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The Entrepreneurship Certificate in Marketing Mastery Program
A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn ™t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time.
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Copyright Basics for Librarians
This course will enable the student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge".
Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright
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Accounting In An Hour
Whether you ™re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and
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QuickBooks Pro 2008
Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts
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Adobe Flash CS3 Professional: ActionScript 3 Essentials
Get up and running on the newest version of ActionScript, which is included with Flash CS3. If you are new to ActionScript 3.0, this series shows you how to make your Flash applications more dynamic by using the scripting language to add interactivity and control effects. If you are already familiar with ActionScript 2 from Flash 7 or 8, our video tutorials help you make the switch with minimum
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Adobe Flash CS3 Professional: Essentials
Give your website a new look! Now is the time to give it a zap of creativity with animated objects and sound effects. Whether you are a web designer or game developer, you will learn the necessary techniques to get your project rolling. Discover how to design fun, creative, interactive websites through structured and easy to follow lessons. With help from a pro, you`ll be able to expand your
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Adobe Photoshop CS3: Advanced
Take your skills to new heights with the Photoshop CS3 Advanced video series. With Adobe Certified Photoshop Expert Justin Seeley as your host, you'll learn how to manage and organize your images using Adobe Bridge CS3, process your photos using Camera Raw 4, create stunning compositions using Photoshop's Smart Objects and all-new non-destructive Smart Filters, edit images in perspective via the
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Bartending to the Max-Online
This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to
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Professional Bar Management Mastery Level Certification
The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves
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Safe Computing For Educators
The Internet is a vast place, open to a wide variety of experiences. Although it can be very useful in educational settings, it can also be a dangerous place for students as well as educators. As an educator, you must keep yourself up-to-date with information to protect yourself and your students from getting into trouble. This course takes an interest in helping you learn some simple and
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Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business
Medical transcriptionists are vital members of the professional healthcare team. Medical transcriptionists transcribe medical reports to document patients` medical care and condition. Most medical reports are transcribed from audio files recorded by the physician, but a growing number of medical reports are first compiled by speech recognition technology, then edited and corrected by medical
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Certificate in Professional Technical Communication
The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC
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From 123-CBT Computer Based Training
Delegation the Personal Approach
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through the "Delegation: the Personal Approach" course, you will discover several important factors about
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Delegation the Personal Approach
Supervisor Manager Sexual Harassment Awareness
Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees
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Diagnosing and Planning
Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the
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Microsoft Visio 2003 Expert User

This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing.
Assign a shape to a new layer in Microsoft Visio 2003.
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Essentials of Business Law The Legal Environment

Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,
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NetWare 5 Administration - Part 1

C ourse Overview
This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent
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NetWare 5 Administration - Part 2

C ourse Overview
This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Set up and configure network printing
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NetWare 5 Administration - Part 3

C ourse Overview
This course is the third in a five-part series on Novell NetWare 5 Administration. This course covers managing file system security, creating and managing login scripts, and Managing Novell Directory Services (NDS) security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
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NetWare 5 Administration - Part 4

C ourse Overview
This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
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NetWare 5 Administration - Part 5

C ourse Overview
This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is
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Windows NT 4 0 User Fundamentals

Course Overview
This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to
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Windows 2000 Professional User Fundamentals

Course Overview
This course will introduce users to the fundamental features of Windows 2000 Professional. At the completion of this course, students will learn to identify the features of Windows 2000 and the functions of its desktop components; identify the functions of the various Windows 2000 programs; identify the functions of the various components available in the Windows Explorer
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NetWare 5 Administration - Part 1

Course Overview
This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to
more...
NetWare 5 Administration - Part 2

Course Overview
This course is the second in a five-part series on Novell NetWare 5 Administration. This course covers Novell Distributed Print Services (NDPS) and managing the file system. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Set up and configure network printing services
more...
NetWare 5 Administration - Part 4

Course Overview
This is the fourth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with distributing and managing applications by using Z.E.N. works. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to Novell class 560.
L earn To:
Distribute and
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NetWare 5 Administration - Part 5

Course Overview
This is the fifth course in a five-part series on Novell NetWare 5 Administration. This course covers the concepts and methods associated with accessing resources in a multicontext Novell Directory Services (NDS) environment and the installation of a NetWare 5 server. This course is an approved study guide that will help you prepare for certification exam 50-639 and is
more...
Self Development Increasing Your Assertiveness

In Self-Development: Increasing Your Assertiveness, participants learn how to identify the sources of their self-esteem and then use techniques, such as good verbal communication skills, to enhance their self-esteem. Participants also learn how to manage conflict and their emotional responses to various situations in order to become more assertive. Learn To
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Self Development Improving Your Memory

Self-Development: Improving Your Memory offers the student an overview of information required to understand and enhance his or her memory, as well as information about how to become organized. The program details how to overcome everyday forgetfulness, how to use mnemonic devices, and how to manage information. In addition, the program examines how lifestyle can affect the performance of the
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Organizational Skills Time Management

Develop the skills you need to manage your time effectively in Organizational Skills: Time Management. You will use various time management techniques to meet your own deadlines as well as help your employees meet theirs. Learn To Understand the importance of time management. Recognize the myths of time management.
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Effective Presentations The Presentation Process

In Effective Presentations: The Presentation Process, you will learn what steps to take to reduce your fear of speaking, remain calm, and appear relaxed. In addition, you will learn how to use your voice and nonverbal communication to improve the delivery of your presentation. Finally, you will learn how to assess the audience members and answer their questions. Learn To
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Interviewing Skills Preparing for an Interview

In Interviewing Skills - Preparing for an Interview, you will learn specific information and practices that will help you find and hire the right candidate for your team, including steps you can take to prepare for interviews and the types of questions you should ask when meeting with candidates. You will also learn about different types and uses of interviews, as well as special considerations
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Employee Performance Managing Difficult People

Employee Performance: Managing Difficult People will help you develop the skills needed to address a difficult person according to their specific behavior. In this course, you will have the opportunity to meet with several Marketing Department team members to address their difficult personalities. You will follow the guidelines for managing difficult people in order to decrease the department's
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Employee Performance Resolving Conflict

Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members. Learn To Examine many sources of conflict.
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Project Management Project Scheduling Budgeting

Project Management Essentials: Project Scheduling and Budgeting offers the student an overview of the information required to develop a project schedule and budget. The program details types of network diagrams, Gantt charts, CPM scheduling, and activity duration compression. In addition, the program details actions for optimizing project activities and factors that influence cost estimating.
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Advanced Project Mgmt Setting Up a Project Office

In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with a a a project office a a a a and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Learn To Match the terms project, program, and portfolio
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Project Leadership Leading the Project Team

Project Leadership: Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects. Learn To
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Team Participation Teamwork Fundamentals

In Team Participation: Teamwork Fundamentals, you will learn to be an effective team member. This course will teach you how to communicate effectively with team members and adapt to their various personality styles. You will also learn the various stages of team building and understand how to overcome common problems that teams encounter. Learn To Differentiate
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Site Server 3 0 Commerce Solutions - Part 2

Course Overview This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to administer a Site Server, Commerce Edition web site; deploy a web application using Site Server,
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SAP R 3 3 0 Fundamentals

Course Overview
Now you can learn the functionality and capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective
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IIS 4 0 Creating and Managing a Web Server Curriculum

Course Overview This course series will help individuals prepare for certification exam 70-087. This exam is a core requirement for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class -
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Advanced Six Sigma Leading Six Sigma Deployment

In Advanced Six Sigma - Leading Six Sigma Deployment, you will learn specific information and practices that are needed to deploy Six Sigma and incorporate it into an organization a a s culture. You will also learn what it takes to prepare to drive Six Sigma effectively and address many organizational questions and concerns, as well as develop a deployment plan, select appropriate metrics, and
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Making Telephone Calls Count
Whether you handle one call a day, or dozens, you have the power to make every call count. Is the service you deliver to your customers over the telephone merely satisfactory, or is it superior? When challenges present themselves, how well do you handle yourself? What do your actions say about your company? You may think telephone interactions are all simple and straightforward. The customer
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From HAZMAT Plans & Programs, Inc
OSHA 30 Hour for General Industry - Online Training

The OSHA 30 Hour Training is a comprehensive safety program designed for anyone involved in General Industry. Specifically devised for safety directors, field supervisors and foremen, the 30 Hour program provides complete information on OSHA compliance issues. OSHA recommends 10 and 30 Hour Outreach Training Programs as an orientation to occupational safety and health for workers covered by OSHA
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OSHA 30 Hour for General Industry - Online Training
From B. F Environmental Consultant Inc
Project Management and Six Simga Training Programs- Prep for PMP Certification

Project management as a profession has grown exponentially over the last 30 years. Many organizations recognize the value of project management as an effective way to achieve business results. Project management standards and practices can be found in all industries (i. e. construction, manufacturing, aerospace, and telecommunications) and all disciplines (i. e. engineering, information
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From Star Leadership, Inc
Managing Disruptive Key Employees


Organizations face a tough challenge when key employees exhibit disruptive behavior. Also known as top contributors, these employees possess specialized knowledge or skills that are critical to the success of the business or manage important clients or large accounts that might be lost if they left. Their actions have a direct impact on the bottom line. In some cases, particularly in small and
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From Corexcel
Leading and Managing Change


Change effects many different parts of an organization. Whether implementing a new technology, or dealing with a major shift in the organizations principle focus, managers have a basic role, and that is to effect change. The online course, Leading and Managing Change, looks at the important issues managers deal with in a dynamic environment. This course will teach you to recognize the procedures
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PMP 1 - Introduction to Project Management


The online course, Introduction to Project Management, was created as a supplemental study guide to accompany Chapters 1 and 2 of "A Guide to the Project Management Body of Knowledge" (PMBOK Guide), Fourth Edition. The course will cover some of the organizational issues that arise in project management. How different organizations deal with the responsibilities of project management will be
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PMP 2 - Project Processes and Project Integration Management


The online course, PMP2 - Project Processes and Project Integration Management, was designed as a study guide for the major content areas of Chapters 3 and 4 of "A Guide to the Project Management Body of Knowledge" PMBOK Guide, Fourth Edition. By taking this course you will be introduced to the five project management process groups and nine project management knowledge areas into which PMI
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PMP 8 - Project Communications Management


The online course, PMP 8 - Project Communications Management, was created as an additional study guide for the major areas of Chapter 10 of the book "A Guide to the Project Management Body of Knowledge (PMBOK Guide)" Fourth Edition. This course will cover how project management teams can effectively communicate with the project's stakeholders.
This course contains video segments of project
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From Dbametrix Solutions
Oracle Database 11g 2 days DBA


Oracle 11g DBA for 2 days course for busy and quick learner.
DBAMETRIX is providing Online Training, Online Training videos and Online IT Training of Oracle DBA courses. We are offering following all Oracle DBA courses as e-learning using web based online training. Expert Instructor provides you maximum benefit for your valuable investment for learning Oracle DBA in depth. Topics/ Modules are
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From Serebra Learning Corporation
Sales Negotiations Negotiation Strategies
In Negotiation Strategies, you will learn about common negotiating strategies, factors that should be considered when choosing a strategy, and how to create the proper atmosphere for negotiations. You will also learn about elements that can derail negotiations as well as guidelines to help keep them on track. In addition, you will learn how to deal with demanding clients and how to adapt when
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Diagnosing and Planning
Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the
more...
Program Planning
The planning phase in PMI's PMBOK is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed
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Program Management Processes and the Initiating Process Group
The Standard for Program Management was designed to give program managers a set of processes for program management. These processes are very similar to the processes you can find in the PMBOK Guide Third edition; however, they are intended to deal with issues between projects and to offer a coordinated effort to ensure program benefits.This course is designed to help program managers describe the
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The Personal Approach in Delegation
Have you delegated tasks only to later find out that the task wasn't completed properly or that it wouldn't be completed on time? Perhaps you need to reevaluate your delegation skills. This course will help you work more effectively with employees in a delegation situation. As you progress through "The Personal Approach in Delegation" course in the "Effective Delegation" series, you will discover
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Analyzing Cash Flow Statements
Have you ever had to make a really tough business decision? They can be hard to make, especially since a bad decision can ruin a company. Fortunately there is a way to make a more informed and better business decision; by analyzing your company's financial statements. They contain information that can help you improve your company's efficiency and overall effectiveness. Cash flow statement
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The Six Sigma Project Charter and Plan
What constitutes a project charter? How do you know whether you've set the right goals for your project? What tools can best help you plan your project? As you advance in this course--which focuses on project charter elements as well as planning tools and project documentation--you will obtain the skills and knowledge required to manage your project charter and plan. Six Sigma is a registered
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Customer Service : Preparing for Customer Contact


In today's volatile business environment organisations recognise that customer service is the key differentiator that makes their products and services tower above the competition. They also recognise that it's no longer enough to give satisfactory service that meets customers' expectations. To get customers coming back time after time, you must beat their expectations. This course will help you
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Finance for the Non Financial : Allocating Indirect Costs


From the corporate world to the corner shop, from running a restaurant to controlling a production line -- you just can't avoid the need to understand money. This course simplifies the problem of managing a wide variety of indirect costs in a business by following the 3 simple steps of allocation, apportionment and absorption. It will help you to understand how indirect costs affect the income of
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SAP R 3 3 0 Fundamentals
Now you can learn the functionality and capabilities of the SAP R/3 3.0 System, designed for the open system environment, as well as understand the advantages for business and the user. This course will help you differentiate between each integrated application module of the SAP R/3 3.0 system. Through the use of examples of system functions, you will get the user's perspective of the
more...
Understanding Color Basics


This course was designed to teach anyone involved in graphic communications, the basics of color reproduction. The course has any easy to use interface and bookmark feature that lets you return to course right where you left off. The course features full sound and video and all the text is also in a scroll window for those without audio capabilities. The course is full with interactive color
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From Rice Consulting Services, Inc
Structured User Acceptance Testing - Full e-Learning Version

This is a practical hands-on seminar to convey effective methods to plan and conduct user acceptance testing. This is one of the few UAT training courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective.
This course deals with testing issues from both the process and human perspectives. You will learn the
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Structured User Acceptance Testing - Fast-track e-Learning Version

This is a special fast track version of the full structured user acceptance testing course. This version is only offered as a online course.
This is one of the few courses available that teaches a non-technical and easily learned process for testing computer systems from a business process perspective. This course deals with testing issues from both the process and human perspectives. You will
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Basic Training in Software Testing e-Learning Version

This is a quick start course in software testing for people just getting into the field, or for people who just need a refresher course or validation for their current testing techniques. This is a practical seminar reinforced with case study exercises to cover the critical path of testing.
Your instructor will be Randy Rice, a master practitioner and trainer in the field of software testing.
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ISTQB Foundation Level Training in Software Testing - e-Learning Version

This is a course designed for people seeking foundation level certification based on the ISTQB certification program. This course completely covers the current ISTQB syllabus (2007 version) and also provides additional information and guidance in key areas. The terms used in this course are taken from the current ISTQB glossary.
This is suitable for people just getting into the field of
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User-Oriented Methods for Software Quality - e-Learning Version

Now, more than ever before, more responsibility is being placed on software users to define and validate the systems they acquire. This course presents two important sides of user involvement in software projects: gathering and documenting user requirements, and testing from the user perspective.
The instructor for this course is Randall Rice, a facilitator and designer of many user acceptance
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Gathering Defining and Testing User Requirements - e-Learning Version

Do you find yourself challenged by user requirements? Perhaps you understand the important of good user requirements for software development and testing, but other people in your organization need to be exposed to best practices for user requirements. If so, this is the course for you!
This is a basic course in understanding the process of gathering, defining, testing and managing user
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From Knowledge Matters LLC
Project Managment Professional PMP






Knowledge Matters, a Troy University Training Partner, offers you the Project Management Professional on line class. Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As projects become the primary method for getting things done
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From Fog City Consulting LLC
Spring Special 11Valuable Applicable Self Paced PM Courses - 11 PDUs for ONLY 85
Trusted...Affordable...Valuable! Project Management Training When You Want It Where You Want It!
Fog City Consulting has put together a series of project management training courses that are available on your schedule. These courses are designed to help project managers prepare themselves to better represent both themselves and their project confidently and successfully to all levels of an
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From Come Walk With A Shaman
What Is God What your mom never told you
Who Is God?
What is Creator doing and why isna t Creator helping you in your life today?
Is Source just a fiction someone made up for us?
Find out the alternative view of who and what God is and how you can use this information And the practices given in each lesson:
To better your own life,
To bring more abundance into your life
To find more happiness and joy in your
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From NCC Home Learning
Teaching Assistant Diploma


Course Description
This Teaching Assistant Diploma has been developed to enable those working, or hoping to work, in the role of a teaching assistanta , to acquire and develop a level of understanding and skills that will help them to do this effectively.
The Teaching Assistant Diploma consists of a number of modules, each of which relate to a particular aspect that is important and
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From VAClassroom
Internet Marketing Specialist Training Certification Program
This powerful program will equip you with cutting-edge Internet Marketing knowledge and skills to help you take your marketing efforts to the next level. The training system includes over 50 videos and demos, resource guides and templates as well as an interactive class discussion forum so you can connect with VAClassroom staff and other students in the program.
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From Plum Solutions
Financial Modelling in Excel Online Course
Learning Objectives
During the course, participants will create their own financial model to take away and use for future reference. You will learn how to design and create a user-friendly model which can then be used by anyone with limited knowledge of Excel.
You will learn how to:
- Build a financial model from scratch, or modify and improve an inherited model
- Reduce errors by
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From PDHengineer. com-Decatur Professional Development, LLC
Reducing Lead Hazards During Residential Renovations
Most homes built before 1978 contain some lead-based paint. Lead-based paint was more common and was used more extensively in homes built before 1950. This course provides step-by-step instructions and illustrations, which explain and show what you need to do to protect you and your clients if you are working in older housing that could contain lead paint. The listed procedures will reduce the
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Indoor Environmental Quality
Overview Indoor air quality (IAQ) problems can be caused (or avoided) at virtually any stage in the design, construction, and operation of any facility. During building design, such issues as roof overhangs (to keep out rain), location of outside air inlet ports, glazing specifications (relative to potential condensation and mold growth), formaldehyde content of cabinetry, and entryway design
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Sustainable Design - Integrated Building Design Building Envelope Energy Saving Opportunities
Overview Integrated building design is a process of design in which multiple disciplines and seemingly unrelated aspects of design are integrated in a manner that permits synergistic benefits to be realized. The goal is to achieve high performance and multiple benefits at a lower cost than the total for all the components combined. This process often includes integrating green design strategies
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Spectrally Selective Window Glazings
Spectrally selective glazing is window glass that permits some portions of the solar spectrum to enter a building while blocking others. This high-performance glazing admits as much daylight as possible while preventing transmission of as much solar heat as possible. In this course the student will learn about the low-emissivity spectrally selective fenestration glazing benefits, energy savings
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Ozone for Improving Indoor Air Quality - Myths Realityies
Overview
With public concern about indoor air quality rising, many people are unknowingly making it worse by using air purifiers or other devices that intentionally inject ozone into the indoor spaces. Manufacturers and vendors of ozone generators often claim that these devices eliminate bacteria, mold, and chemical contaminants from the air, and that they help persons with asthma and allergies.
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Energy Savings in Building Electrical Mechanical and Plumbing Systems
Overview In today's building industry, the concept of integrated sustainable design has taken root and is branching out into full blossom. Green is in. Green is considered the responsible way to design. Integrated design is a process whereby the various disciplines involved in design-architect, mechanical engineer, electrical engineer, interior design professional, etc.-work together to
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Design of Commercial Buildings to Mitigate Terrorist Attacks
Overview The purpose of this course is to introduce concepts that can help building designers and building owners to mitigate the threat of terrorist attacks on new buildings. This course specifically addresses four high-population, private-sector building types: commercial office, retail, multi-family residential, and light industrial, although many of the concepts presented are also
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Preparing to Lead
Human Resource professionals know that the quality of the relationship between employees and their immediate supervisor is the primary factor that determines the employee? s performance, productivity, and morale. The best way to recruit and retain employees is for an employer to develop the organization? s leadership skills from top to bottom. This course will be an essential tool for those
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Project Negotiation Skills - Strategies and Tactics
This course will help participants understand the risk involved in a traditional ? win-win? approach to project negotiations and develop a new strategy and supporting tactics that will either assure ? satisfaction? on both sides or at least maintain good will if an agreement cannot be reached. They learn to analyze the nature of their satisfaction for every negotiating situation and develop
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Writing Special Provisions
This course covers the general format, content and purpose of a Special Provision that could be used in a set of contract documents for an infrastructure project such as a roadway, drainage or utility improvement. The course describes the basic format of a Special Provision by defining its purpose, identifies the various types of Special Provisions, and explains the importance of proper grammar
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PC Networking for Design Professionals
Overview Networking our computers has become a necessity for professionals in the design and construction fields... even in the smallest of offices. This 2-hour online course introduces you to today's most commonly used networking technologies. It will help you to become familiar with networking lingo so that you can speak the same language as your favorite IT person, familiarize you with
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Understanding Performance and Productivity
This course will help you understand the ? why? behind work performance principles and help you develop the ? how? that is best for your situation. There is a significant difference between being busy and being productive and a simple way to make sure your employees are always productive. Additionally, participants will learn to define productivity and identify the difference between work
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Motivating People
This course is a practical approach to the concept of motivation: what it is, what it means to different people, how to discover what motivates different people, and how to create a motivational culture in a workplace. There are several thought-provoking questions to help the student apply the course to themselves and their workplace in a simple, consistent, and straightforward manner. The
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Conflict - Understanding and Managing
Conflict is part of everyday work life. We may not even notice only minor irritations because we are so used to them. However, these can easily build into something that can cause great tension within a work team. This course will help you identify typical reasons for conflict, the three escalating stages of it, and devise strategies for preventing it from getting disruptive. There is also a
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Preparing and Presenting Technical Information
This course takes you step by step through the process of preparing and delivering a clear and lucid technical presentation at scientific and professional meetings. The guidance provided is also applicable to the preparation and delivery of less formal presentations, such as those given in the form of internal company reports to corporate executives or as lectures prepared and delivered by
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Interest Rates
Have you ever wondered what makes up an interest rate? Curious as to how the Federal Government influences the cost of borrowing money? Have you ever wondered ? what is the appropriate interest rate to use in a financial analysis? ? This course can help you understand what makes up an interest rate and how the cost of money is ultimately determined. This course is a basic primer on interest rates
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Budget Concepts for Non-Financial Leaders
This course is designed to help those in mid-level or line leadership positions in organizations or projects who do not have financial backgrounds to understand more about the behind-the-scenes activities involved in selecting, collecting, and monitoring data involved in typical budget development. It will help leaders who do have strong financial backgrounds develop their subordinates?
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How to Develop or Save A Project Team
The title of this course, How to Develop (or Save) a Project Team, may sound like it is trying to cover two completely different concepts at the same time. ? How can you discuss developing and saving a project team in the same course?? is a reasonable question. If you consider there is a strong possibility that the reason a team needs saving is because it was not developed correctly in the first
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Civil Behavior in the Workplace - A Manager s Perspective
There has been a steady increase of lawsuits in our country stemming from behavioral issues in the workplace. This litigation is very expensive from financial and productivity standpoints of employers and financial and career impact standpoints of employees. You can do a lot to protect yourself from negative financial and career impacts by learning what your employer expects you to do. Also,
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Interviewing Effectively - How to Select the People You Really Need
For many people, making a successful hiring selection is a lot like describing their taste in art: "I'm not sure how to describe it but I'll know it when I see it " Think back to the last time you interviewed an applicant. If you are like many others without interview training, you may have found yourself doing more talking than listening rather than learning about his or her strengths
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Leading Change - A Practical Guidebook
This four-hour course will help those assigned to take a principle role in an organization? s change initiative to develop a useful, step-by-step strategy for change. It provides a broad understanding about the nature of change, tips on developing a heart-engaging vision statement designed to mobilize the workforce toward the desired future, how to determine an organization? s readiness for
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Delegation and Empowerment What Why When and How
There are many management topics that will teach you about coping in a world of rapid change, managing productivity, tips on goal setting, and the need for dividing the existing work among employees via delegation. It doesn? t take a rocket scientist to realize that a shared workload gets accomplished quicker with less wear-and-tear on each participant. There aren? t as many resources, though,
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Measuring Performance and Productivity
This course will help you apply the foundation taught in Understanding Performance and Productivity (Course #BS-2005) to real work settings. Students can use these practical tools to construct performance measurements processes that include graduated performance levels, feedback loops, and defensible documentation of results for ? hard? and ? soft? skills as well as any activity requiring a
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Creating and Retaining a Diverse and Productive Workforce
Major league baseball broke the color barrier not because of social consciousness but because they could no longer ignore the talented black players who performed so superbly. This course will teach you how to work with senior management in your organization as an internal consultant to focus on performance measurements and issues that will help create and retain a diverse and productive
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Creating an Effective Project Team Performance Assessment Process
This online course will teach you how to develop an easy-to-manage performance assessment system for project team members that provides fair and objective assessment within a typical project matrix organization. It will help you develop objective and measurable performance expectations for the ? hard? and ? soft? skills that are essential to a project? s success. It gives the employee a way to
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Negotiating Skills for the Workplace
Participants will learn some very simple, yet powerful, principals about negotiations that are applicable in any situation. Whether you are very confident and assertive or introverted and compliant, these techniques will help you prepare for and conduct negotiations more successfully than you ever have before. You will also learn how to identify and counter some of the typical 'dirty tricks'
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Preparing to Succeed - Charting Your Own Self-Development
The US Army used to have this slogan: ? Be All You Can Be? as a recruiting enticement because it knew many young people really did not have an idea of what their future held - or what they wanted it to hold for them. Many people feel it is the obligation of their employer to help them develop their career. Human Resource professionals know that employers with strong employee development programs
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Leadership Fundamentals I
This online course will teach you how to develop practical leadership skills for use with any workforce regardless of educational, professional, or social background. You will learn effective and proven techniques in motivating people, setting effective performance objectives, assessing that performance easily, and coaching for performance. You will receive tools that you can use immediately in
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Leadership Fundamentals II
This online course will teach you how to develop practical leadership skills for use with any workforce regardless of educational, professional, or social background. You will learn effective and proven techniques in dealing with employee conflict, counseling employees effectively on work performance issues, a guide to developing an effective work team, problem solving with employees, and
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Leading the Multi-Generational Workforce
Recorded history shows us there has always been concern about generational differences. Excavations of Roman ruins dated hundreds of years B.C. provided translated statements of alarmed city officials talking about their problems with the younger generation and wondering what will become of their society when the ? stabilizing influence? of their elders passes away. Technological advances in
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No Cost Ways to Increase Productivity
Systematic explanations and guidance help users understand what may be limiting productivity so they can either make changes themselves or gain the support of senior management for help in doing so. The objective of this course is to provide guidance to motivated individuals who want to improve the productive environment at their workplace without incurring significant expense. The student must
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Manage Productivity to Maximize Profit
This course is for people wanting to understand the design and management of efficient work processes in any environment for any product. Public organizations will benefit as much as private because work efficiency and productivity is essential to both. The concepts presented here are universal whether processing legal documents or building toasters on an assembly line. Plenty of practice
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Drainage Design Truly Understand What Year Event Really Means
Overview Hydrologic analysis and results are statistically based. The term 'year event' is the common way to express the hydrologic magnitude of precipitation and runoff quantities, but it does not tell the entire story. What does it really mean? Discussing drainage and flood issues with the general public and policymakers sometimes needs more than thinking just in terms of 'year
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Placement of Concrete in Cold Weather
Overview This course discusses considerations when placing concrete in cold weather. The placement of durable, quality concrete is a task that requires experience and a commitment to quality. Cold ambient temperatures decrease concrete's rate of settling. Additionally, placement of concrete in cold temperatures increase the likelihood of a deficient product, unless steps are taken to
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Safe Steps From Sloping Sidewalks
According to Architectural Graphic Standards, Tenth Edition, stairways ? ...are the site of accidents resulting in approximately 4,000 deaths and one million injuries requiring hospital treatment annually in the United States.? No wonder, then, that several mathematical formulas have been developed to help minimize stairway tripping hazards. Most notably, these formulas regulate the ratio of the
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Decommissioning of Nuclear Facilities
Overview Compared to sewage waste that can be treated in the local wastewater treatment plant, or placed in landfills, radioactive waste is an entirely different subject. Radioactive waste can be very dangerous when exposed to humans. Because its such a hazardous material, nuclear facilities that use radioactive waste should follow several protocols when being decommissioned. This course covers
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Mold Remediation in Schools and Commercial Buildings
Overview Concerns about indoor exposure to mold has been increasing as the public becomes aware that exposure to mold can cause a variety of health effects and symptoms, including allergic reactions. This course presents guidelines for the remediation/cleanup of mold and moisture problems in schools and commercial buildings. Additionally, using this knowledge of remediation methods can assist
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Intersection Signs and Pavement Markings
This four hour course will discuss the requirements for the placement of different types of signs and pavement markings to guide and control traffic at the approaches and through an intersection. These intersection control signs and pavement markings supplement the Traffic Signal, and they must conform to the latest edition (2003) Manual on Uniform Traffic Control Devices (USDOT MUTCD). To
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Radionuclides in Drinking Water - Regulations Treatment and Residual Disposal
Overview The revised Radionuclides Rule came into effect on December 8, 2003. U.S. EPA's revisions to the Rule provide standards that, if met, ensure that all customers served by community water systems (CWSs) receive water that meets the Maximum Contaminant Levels (MCLs) for radionuclides in drinking water. In accordance with the Rule, all CWSs must complete initial compliance monitoring
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Continuous Emission Monitoring
EPA has developed a plain-English guide as a ? road map? to help interested parties navigate through the complex Part 75 Continuous Emission Monitoring (CEM) rule. This course will use this guide to study the CEM monitoring requirements for monitoring stack gas emissions. This will be useful to people responsible for complying with the rule, regulatory agencies assessing compliance with the rule,
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Inverter Duty Motors
Overview This short course provides general but pertinent information on inverter duty motors. This course is intended for engineers in general and can be helpful for electrical engineers as well. It provides general information about inverter duty motors and related aspects. This information may be most suitable for engineers who want to become familiar with or intend to make use of variable
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Wiring Techniques
The satisfactory performance and continuous reliability of electrical systems greatly depends on the quality of wiring. Improperly or carelessly installed wiring can be a source of both immediate and potential danger, and many malfunctions and failures can be traced to this cause. This course describes many of the techniques used to prepare wire (cutting, stripping, crimping), install various
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A Unique and Understandable Way to Look at Three Phase Circuits
I wrote this course with the intention of removing the magic and mystique that surrounds the idea of three phase circuits. With that in mind, this course starts by reviewing single phase alternating current circuits including resistive, capacitive, and inductive circuits. This is a quick review emphasizing voltage, current, and power relationships in these three common circuit elements. Waveforms
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Variable Frequency Drives
I wrote this courses with the intention of showing how the various parts of a Variable Frequency Drive (VFD) work and how they are integrated to make an operating system. It starts with a review of AC and DC theory that is applicable to the way that an Inverter (another name given to VFD? s) works. An explanation is given of how the various solid state electronic components work. This course then
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Electrical Components - What They Are How They Work and What They Look Like on Drawings
I wrote this course with the intention of showing engineers in all disciplines how to recognize drawings of a variety of common electrical components. This is, by no means, a complete list. A task of that magnitude would be almost impossible. I have selected, however, those components that I have used the most in my career. I did start with a review of the three basic elements from which most
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Power Factor Correction
This course was written with the intention of removing the magic and mystique that surrounds the idea of Power Factor Correction. With that in mind, the course starts by reviewing direct current and single phase alternating current circuits, including resistive, capacitive, and inductive circuits. This is a quick review emphasizing voltage, current, and power relationships in these three common
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How Harmonics are Generated
The intention of this course is to show how harmonics are generated by modern electrical and electronic systems. It starts with classical harmonic generators and some older electronic devices. It emphasizes single phase systems and how harmonics are generated by diodes, silicon controlled rectifiers, and triacs. Special emphasis is made of the fact that it is the harmonic currents that flow
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Industrial Motor Control
The intention of this course is to show how many types of motors are turned on and off. A number of different AC motors are looked at, and ways to start and stop them are addressed. Reversing techniques are also addressed. Then various Electronic techniques for controlling motors are addressed. Both Alternating Current motors and Direct Current motors are covered. All in all, this is a very nice
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Electrical Forensics Engineering
Overview
This course is a discussion of the science of forensics and how electrical energy fits into that science. Designed for engineers of all disciplines, this course contains much of the basic theory that is needed to even begin looking at the causes of failures in the electrical world.
The discussion will include an emphasis on energy concepts. It is relatively easy to see and understand
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Direct Current Circuits Fundamentals
Most students of electricity begin their study with what is known as direct current (DC). This is different than static electricity, which typically collects on the surface of a non-conductor such as a piece of plastic. It is also different than alternating current (AC) electricity, which flows back-and-forth in a conductor. In DC circuits, the polarity of the voltage source and current does not
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Revisions for the 2008 National Electric Code - Part 2
This course is intended to familiarize the reader with the major changes contained in the 2008 National Electrical Code. It is suitable for anyone exposed to the NEC at any level. The course addresses Code revisions that apply to all types of occupancies: residential, commercial, and industrial. Part I of this course contains Code-wide changes, definitions, and an analysis of approximately 30 of
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Energy Management for Motor Driven Systems
Overview A common misconception within industry has been to equate an energy reduction or conservation program with the concept of turning off equipment and shutting down processes. Instead, the program of energy management challenges plant staff to produce the products or services with the absolute minimum energy consumption. The objective is to minimize energy usage through production
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Revisions for the 2005 National Electrical Code
This course is intended to familiarize the reader with the major changes contained in the 2005 National Electrical Code. It is suitable for anyone exposed to the NEC at any level. The course addresses Code revisions that apply to all types of occupancies: residential, commercial, and industrial. Through the headings at the beginning of each Code change addressed in the course, the reader will
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Revisions for the 2008 National Electric Code - Part 1
This course is intended to familiarize the reader with the major changes contained in the 2008 National Electrical Code. It is suitable for anyone exposed to the NEC at any level. The course addresses Code revisions that apply to all types of occupancies: residential, commercial, and industrial. Part I of this course contains Code-wide changes, definitions, and an analysis of approximately 30 of
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An Introduction to Air Conditioning Systems
Overview
This is a course for all of the members of the building design team?.except the mechanical engineers. It will give you a basic introduction to air conditioning system design so you can better understand the technology, concepts and terminology in design of air conditioning systems. It will help you to be a better partner in the building design and construction process. This is your
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RoHS and WEEE - Reducing Toxicity and Waste in Electronic Product Design
Overview "On December 4th of 2001, CNN reported on the Netherlands government's seizure of 1.3 million Sony Playstation game machines. The estimated value of the items seized was $162 million US. The reason: Cadmium in some of the cables..." With the price of consumer electronic products becoming more affordable with shorter life cycles, the effects of waste and toxicity to our
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Finding the Root Cause Statistical Solutions for Problems in Engineering Systems
Overview Whether in electrical, industrial, or mechanical systems, problems always seem to pop up at the worst time. Engineers are often seen as resorting to "shot-gun" methods to find solutions. When faced with a problem, the engineer must resist the natural tendency to reinvent the system based on speculation about the cause of the problem. When the engineer "thinks like an
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Programmable Logic Controllers
I wrote this course with the intention of showing how Programmable Logic Controller systems are constructed, and how to get started on programming these systems. After taking this class, an engineer should be able to design and build a simple PLC controller. This course was designed for electrical engineers with limited experience with PLC? s as well as engineers of other disciplines. Most
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Industrial Sensors and How They Work
This course was written with the intention of showing engineers in all disciplines how to think about and apply standard electrical sensors. This is, by no means, a complete list. A task of that magnitude would be almost impossible. I have selected, however, those sensors that I have used the most in my career. The course starts by covering temperature sensors. This is followed by force measure
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Engineering Disasters - Kansas City Hyatt Catwalk Collapse
On July 17, 1981, the fourth floor skywalk at the Kansas City Hyatt collapsed during a dance contest being held in the hotel atrium. The accident, which killed 114 people and injured nearly 200 others, was the result of a simple design error. The engineer of record and the project engineer responsible for designing the skywalk were found to be guilty of gross negligence, misconduct and
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Introduction to the U S Patent System
Overview This course will provide the student with a general introduction to the various types of U.S. patents that are available. The student will also learn the parts of a patent application, what can get an inventor in trouble, patent professionals that can help with drafting, filing and prosecuting a patent application, how to find out how much getting a patent will cost, and what kind of
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Applying for a Patent Online
How many times have you heard a friend or a colleague say, "I've got this great new invention, but I can't afford to patent it"? We've been conditioned to believe that the patent process has to be long, drawn-out and expensive. But, getting a patent doesn't have to be as difficult as you think. This course will show you how you can apply for a patent online with the U.S. Patent Office
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Waste Heat Reduction and Recovery
Overview Thermal efficiency of process heating equipment, such as furnaces, ovens, melters, heaters, and kilns is the ratio of heat delivered to a material and heat supplied to the heating equipment. For most heating equipment, a large amount of the heat supplied is wasted in the form of exhaust or flue gases. These losses depend on various factors associated with the design and operation of
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EPA - Building Air Quality BAQ Action Plan
Overview In today's complex building structures, it is imperative that the HVAC engineer have a basic knowledge of building air quality (BAQ) issues and action plans. With this knowledge the HVAC engineer can design the appropriate systems to help minimize BAQ problems. In this course the student will learn some of the basic steps in the EPA Building Air Quality Action Plan. The student
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Protecting Building Environments from Airborne Chemical Biological or Radiological CBR Attacks
Overview In today's complex political world, the buildings in which we live, work and enjoy entertainment are becoming targets of evil minded individuals who seek to harm other humans. Part of the job of being a professional in the building industry now, more than ever, involves taking into consideration these possibilities. There are measures that can be taken to help minimize the
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Small Wind Powered Electric Generation Systems
Overview This course was designed to introduce the basic design concepts for small (residential) wind powered electric generation systems. Wind energy systems are one of the most cost-effective home-based renewable energy systems. Depending on your wind resource, a small wind energy system can lower your electricity bill by 50 to 90 , help you avoid the high costs of extending utility power
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Advances in Wind Powered Generation Technology
Overview This course was specifically designed to introduce the basic design concepts behind large commercial wind powered electric generation systems. The goal of the wind energy industry is to contribute 100 GW of wind electricity to our Nation's energy supplies by 2020. By meeting that goal, wind energy will help secure our Nation's energy future and clean up our environment by
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Sound Attenuators - Aerosonics Products and Applications
Overview Sound attenuators (silencers) are used in HVAC systems to help absorb noise that is generated by fans or other air moving equipment. Attenuators can also be used to prevent cross-over noise between rooms, such as conference rooms or toilet rooms. Manufacturers of attenuators such as AeroSonics offer a variety of attenuator types and models uniquely designed for a multitude of
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Fuel of the Future - Hydrogen
Overview More people are driving more cars today than ever before. More than 200 million vehicles are on the road in the U.S. alone. But the car has contributed to our air and water pollution and forced us to rely on imported oil from the Middle East, helping to create a significant trade imbalance. Today many people think fuel cell technology will play a pivotal role in a new technological
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Biomass Cofiring in Coal-Fired Boilers
Biomass energy technologies convert renewable biomass fuels to heat or electricity. Biomass cofiring is attracting interest because it is an economical near-term option for introducing new biomass resources into today? s energy mix. Cofiring is the simultaneous combustion of different fuels in the same boiler. Cofiring inexpensive biomass with fossil fuels in existing boilers provides an
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Profiles of Energy Efficient Technologies
This four-hour course is an overview of several promising technologies that may help the United States to reduce greenhouse gases and to improve the efficient use of energy in the country. The course reviews several specific technologies, how they work, and the status of development of the technology, including commercialization status. The student must take a multiple-choice quiz consisting of
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HVAC for Oil and Gas
Oil & Gas (O & G) facilities are fraught with numerous challenges related to health and safety, logistics, economics, quality assurance and overall performance. HVAC design for such facilities needs special considerations not only to minimize the potential loss to capital investment but also to isolate the personnel from life-threatening environment. The main objectives of HVAC systems in O & G
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Gear Lubrication
Overview Selecting the appropriate lubricant is a critical step in gear design. When properly selected and applied, gear lubricants reduce friction and wear, help to prevent corrosion, reduce operating noise, improve heat transfer and facilitate removal of abrasive wear particles from the contact areas of the gear tooth surfaces. In this course, the student will study the lubricants that are
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Characteristics and Properties of Metals
The understanding of the structure and properties of metals, stress mechanisms, failure modes and the characteristics determine their usefulness for a specific application. Often, materials are subject to variable forces (loads). The mechanical engineer calculates these forces to establish the service that can be expected and material scientists experiment to determine how materials deform
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Reducing Post Project Blues
This course will be a guide to leading your team? s pending project in assuming it has failed in a spectacular fashion ? not just asking what could fail. This assertion of what has happened instead of what could happen will help the team visualize the hypothetical disaster more clearly to avoid it in reality. No, this is not another walk down the heavily-trafficked project preview road asking, ?
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Creating a Successful Vendor Relationship
This online course will teach you how to design and develop a practical foundation for a successful relationship with nearly any vendor. You will learn effective and proven techniques in identifying the wants and needs of the client and vendor, methods of translating them into measurable performance reports, and questions to ask potential clients or vendors as you search for the most compatible
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Project Performance Secrets
This course is designed for new, ? seasoned? or potential project managers who are willing to consider a fresh way of looking at project execution in a search for improving performance. This course can help them avoid many traditional problems that impact a project? s performance while learning tips on decreasing the time-to-productivity time gap of new team members. The potential benefit to the
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From Ideal Performance Training
Indoor Cycling Instructor Course



Start training to become a professional, indoor cycling instructor right now with this innovative online study option which also gives you the unique advantage of professional personal tutor support from the course creator - top indoor cycling presenter and motivational coach Debbie Kneale.
This online certification option offers you the ultimate in flexible, cost effective high quality indoor
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From Artisan Business Group
A Road Map for Exporting to Greater China and Asian Markets


The seminar is intended to educate U.S. manufacturers, small business enterprises, agricultural exporters, economic development executives and trade officials on the promising opportunities in China and Asian markets. The session offers key factors and knowledge you need to know about exporting US-made products and services to the Far East market.
Overview: U.S. exports to China grew 32% from
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From The Virtual Training Company
MySQL
Virtual Training Company's MySQL tutorial is just what you need to begin designing and developing database management systems. Joshua Mostafa will help you go from a beginner's understanding of databases and SQL to gaining mastery knowledge in only 8 hours of training. He starts the tutorial by covering the basics of databases and SQL. Once you are comfortable with the basics, move on to the more
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Microsoft Windows 2000 Directory Services
New to Microsoft Windows 2000, Active Directory Services allows you to keep track of all objects on your network. With it's open standards, upward scalability, and ease of use, it is a must for the organized network. This Virtual Training Company tutorial is an excellent resource for preparing for the Microsoft Certification Exam #70-217. Professor Louis DiPaola will help you gain the necessary
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Microsoft Excel 2003
Excel 2003 enables you to turn data into information with powerful tools to analyze, communicate, and share results. Excel 2003 can help you work better in teams, and help protect and control access to your work. In addition, you can work with industry-standard Extensible Markup Language (XML) data to make it easier to connect to business processes. Author Kate J. Chase's extensive knowledge of
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