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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Evaluating the Performance of Industrial Investments



...ovement processes into the four BSC perspectives
- Using KPIs (such as customer satisfaction, quality, cost, employee satisfaction, and morale) to measure overall business performance and contribution to business strategy
- Weighting BSC for application to nonprofit and government organizations (NPGOs)
- Using key performance indicators (KPIs) to classify
- Computing cost allocation rate
more...
Evaluating the Performance of Industrial Investments
From Wise Owl Business Solutions Ltd
SSAS 2008 R2 Sql Server Analysis Services




Do you have data sitting in your corporate SQL Server database, but not know how to make use of it? If you already know SQL, maybe it s time to learn about multi-dimensional reporting using cubes. Speed up your reports, analyse your KPIs and improve your data-mining with SQL Server Analysis Services. This course concentrates on practical teaching and exercises, to allow you to create and modify
more...
SSAS 2008 R2 Sql Server Analysis Services
From Calyptus Consulting Group
Vendor Management

Is poor vendor performance driving you crazy? In this 1-Day course you ll learn proven techniques for evaluating and improving vendor performance. Learn how to express your expectations clearly, hold vendors accountable for performance, and develop powerful vendor performance measures. Specific topics include how to: effectively articulate the importance of vendor performance; develop Key
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Vendor Management
From Wintrac Inc.
PerformancePoint 2010 Designing Implementing Scorecards and Dashboards
...rity. Each of the first class objects such as Indicators, KPIs, Filters, Data Sources, and interconnecting them into scorecards and combining scorecards into dashboards is covered in depth. In addition peripheral knowledge that greatly enhances the design experience is provided including an overview of the Microsoft Business Intelligence stack, basic understanding of the hosting services for
more...
From Meirc Training and Consulting
Achieving Performance Excellence The Balanced Scorecard




By the end of the program, participants will be able to:
Link performance measures to strategic goals and objectives.
Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals.
Evaluate the feasibility of using the Balanced Scorecard in their organization.
Design and implement the approach of a
more...
Maintenance Planning Scheduling and Safety Control




By the end of the program, participants will be able to:
Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Manage routine, corrective, as well as large scale preventive maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the right Key
more...
Advanced Purchasing and Cost Saving Techniques - Dubai




By the end of the program, participants will be able to:
Understand the strategic role of the purchasing department.
Perform accurate supplier evaluation.
Learn the importance of value analysis to purchasing.
Evaluate the performance of the department using proper KPIs.
Improve the efficiency of the purchasing function.
more...
HR KPIs Measuring the Effectiveness of Human Resources - Dubai Beirut Abu Dhabi




By the end of the program, participants will be able to:
Define metrics and the role they play in measuring the effectiveness of Human Resources.
Differentiate between hard and soft metrics in human resources.
List and calculate the world class benchmarks which should be used in measuring the effectiveness of recruitment and selection, training and development, compensation and benefits,
more...
Inventory Planning and Stock Control - Materials Management




Plan and control stock successfully and cost effectively using proven techniques of inventory management.
Forecast demand and control lead time.
Classify, count and reduce inventory.
Reduce inventory investment and surplus.
Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory department.
more...
Materials and Supply Chain Management - Materials Management




Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the right key performance indicators (KPIs) for the measurement and
more...
Certified Maintenance Planner - Maintenance and Safety




Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities.
Review the critical operational requirements for successful planning and control of the maintenance work.
Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department.
Learn how to effectively work with others.
Develop
more...
Materials Management Development Program - Materials Management




Understand the various functions of materials and supply chain management and how they relate to each other.
Plan and control stock successfully and cost effectively using proven techniques of inventory management including stock classification, forecasting and ordering.
Manage the warehousing operations and maximize user service by providing fast and accurate issuing.
Negotiate with suppliers
more...
The Balanced Scorecard Achieving Performance Excellence - Strategy and Planning
By the end of the program, participants will be able to: Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of
more...
Successful Planning Scheduling and Control - Strategy and Planning
By the end of the program, participants will be able to: Understand the critical managerial and supervisory functions of planning, scheduling and control. Utilize the planning cycle for effective results. Apply planning techniques to allocate budgets and resources, and to schedule projects. Use KPIs and targets to control results. Manage and control resistance to change.
more...
Materials and Supply Chain Management


Define the objectives and functions of materials management (purchasing, stock control, stores and physical distribution) and how they relate to each other. Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital. Use the right key performance indicators (KPIs) for the measurement and
more...
Strategic Thinking and Planning - Strategic Thinking and Planning
By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an
more...
Advanced Purchasing and Cost Saving Techniques - Materials Management
By the end of the program, participants will be able to: Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.
more...
Certified HR Manager - Human Resources Management
By the end of the program, participants will be able to: Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators
more...
Strategic Thinking and Planning - Strategy and Planning
By the end of the program, participants will be able to: Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an
more...
Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR - Human Resources Management
... Define measures, metrics and Key Performance Indicators (KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and calculate the main formulae for evaluating the financial
more...
Maintenance Planning Scheduling and Control - Maintenance and Safety
By the end of the program, participants will be able to: Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key
more...
Strategic Thinking and Planning


Define the strategic planning and control process and its main components. Understand and apply strategic thinking. Develop organizational and departmental strategies. Use the strategy of the organization to determine Key Performance Indicators (KPIs). Utilize KPIs to draft an organizational balanced scorecard. Convert a strategic plan to an operating plan.
more...
The Balanced Scorecard Achieving Performance Excellence


Link performance measures to strategic goals and objectives. Use Key Performance Indicators (KPIs) for the measurement and evaluation of performance and productivity at all levels: company, department and individuals. Evaluate the feasibility of using the Balanced Scorecard in their organization. Design and implement the approach of Best-in-Class Benchmarking in their organization.
more...
Measuring Human Capital The Use of KPIs for Measuring Effectiveness of HR


...KPIs) and the role they play in measuring the effectiveness of Human Resources. List the KPIs that should be used in measuring Human Resources as a function. List and calculate the main KPIs that should be used to measure the efficiency of the critical processes in HR. Define and calculate the main formulae for evaluating the financial contribution of HR to the organization. Define and
more...
Inventory Planning and Stock Control


Plan and control stock successfully and cost effectively using proven techniques of inventory management. Forecast demand and control lead time. Classify, count and reduce inventory. Reduce inventory investment and surplus. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the inventory department.
more...
Maintenance Planning Scheduling and Control


Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Manage routine, corrective, as well as large scale preventive maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and
more...
Successful Planning Organizing and Control


Understand the critical managerial and supervisory functions of planning, scheduling and control. Utilize the planning cycle for effective results. Apply planning techniques to allocate budgets and resources, and to schedule projects. Use KPIs and targets to control results. Manage and control resistance to change.
more...
Certified Maintenance Planner


Apply the latest concepts and techniques needed for effectively planning, scheduling and controlling maintenance activities. Review the critical operational requirements for successful planning and control of the maintenance work. Use the right Key Performance Indicators (KPIs) for the measurement and evaluation of the maintenance department. Work effectively and productively with others.
more...
Advanced Purchasing and Cost Saving Techniques


Define the strategic role of the purchasing department. Perform accurate supplier evaluation. Identify the importance of value analysis to purchasing. Evaluate the performance of the department using proper KPIs. Improve the efficiency of the purchasing function.
more...
Certified HR Professional


Define Human Resources and list its main functions and responsibilities. Write an HR strategy while ensuring its alignment with the overall one. Measure the contribution of HR to the bottom line in profit and non-profit organizations. Assess the effectiveness of the Human Resources function through the use of smart key performance indicators (KPIs) and indexes. Prepare for the management of a
more...
Inventory Planning and Stock Control
' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost
more...
Advanced Purchasing and Cost Saving Techniques
' This program is designed for Senior buyers, purchasing supervisors, purchasing managers and other managers who need to understand purchasing management. This program is worth 25 NASBA CPE?s. Understand the strategic role of the purchasing department. Perform accurate supplier evaluation. Learn the importance of value analysis to purchasing. Evaluate the performance of the department using
more...
Materials Management Development Program
' This program is designed for Those involved in any or all functions of materials management at the operational and supervisory levels. The program is also appropriate for anyone interested to learn more about the role of materials management. This program is worth 50 NASBA CPE?s. Understand the various functions of materials and supply chain management and how they relate to each other.
more...
Inventory Planning and Stock Control
' This program is designed for Those involved in inventory materials planning and stock control at the operational and supervisory levels. Also, those working in other functions of materials management purchasing, stores, distribution who need to understand the mechanics of inventory planning and stock control. This program is worth 25 NASBA CPE?s. Plan and control stock successfully and cost
more...
Materials and Supply Chain Management
' This program is designed for Those involved in any or all functions of materials management who are concerned with successfully providing acceptable customer or user service at a minimum cost; also, for anyone who needs to know more about the role of materials management. This program is worth 25 NASBA CPE?s. Define the objectives and functions of materials management (purchasing, stock
more...
Materials & Supply Chain Management



Objectives:
By the end of the program, participants will be able to:
Define the objectives and functions of materials management (purchasing, stock control, stores, and physical distribution) and how they relate to each other.
Present and discuss the specifications needed for each of the materials management functions in order to optimize the usage of personnel, facilities and capital.
Use the
more...
From Software Training Academy, Inc
SQL Server 2005 Analysis Services SSAS



...zard.
Learn how to create key performance indicators (KPIs).
Work with changing and advanced dimension types.
Use relational and SSAS partitions.
Understand how to use MDX syntax for queries, functions and tasks.
Learn data mining concepts and mining structure processing.
Implement security, XMLA scripts, backups and restores for SSAS.
Prerequisites:
This
more...
From Last Minute Training
ITSM Metrics (KPIs and TCO) Awareness
Location: Ottawa Date: 2008-03-31
List Price: $499 Offered Price: $399.00
Seats Available: 2
The one-day Implementing IT Service Management Metrics Awareness workshop discusses and demonstrates practical examples of how to implement a performance improvement approach using a case study example for IT service management.
Included in this certification program is:
* Trainer with ITIL
more...
ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3
Location: Ottawa Date: 2008-03-31
List Price: $2495 Offered Price: $1996.00
Seats Available: 2
This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,
more...
ITSM Metrics (KPIs and TCO) Expert - 5 Days
Location: Ottawa Date: 2008-03-31
List Price: $4499 Offered Price: $3599.00
Seats Available: 2
This course focuses on implementing ITSM metrics to help manage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,
more...
From Amplios Academy
Key Performance Indicators 2 Day



... to:
> Provide an introduction, and in-depth examples of KPIs at work
> Communicate the value of KPIs to the business, in business language
> Provide participants with the ability to calculate the Return On Investment (ROI) for KPI projects
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
> Involvement of the
more...
Government KPI Management 2 Day



Training objectives
The purpose of this seminar is to:
> Communicate the benefits, techniques and risks of performance measurement in government
> Equip the participants with fundamental government performance measurement (GPM) skills
> Explain how to link GPM to other techniques such as 360 degree feedback and Balanced Scorecard
Training method
The training method involves:
> Description
more...
Employee Performance Measurement 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the benefits, techniques and risks of employee performance measurement
> Equip the participants with fundamental employee performance measurement (EPM) skills
> Explain how to link EPM to other techniques such as 360 degree feedback, Performance-Linked Compensation and Positive
Reinforcement
Training method
The training
more...
From IBC Asia (S) Pte Ltd
Cloud Computing 101
...But new monitoring tools
are required to track the right KPIs and to prevent unpleasant surprises. In any case it is advisable to not
commit blindly to the cloud, but to investigate alternatives like IT industrialization of the own enterprise. In
addition to the cloud Agile development methods will shape modern flexible enterprises. By discussing
cloud computing in combination with related
more...
From SEED Infotech Ltd.
Workshop on Balanced Scorecard on 18th December 2010
...wners, who want to identify, define and develop Role wise KPIs and align them with the Core Business Process Metrics & Organization Goals; to help achieve sustainable competitive advantage.
Workshop Contents
a Understand Balanced Scorecard Concept and its purpose
a Understand Business Strategies and Strategic Map
a Determine Role wise KPIs and their definitions a Order
more...
From XTrack Egypt
Time management
The program helps participants better organize their tasks , and get maximum use of time for higher productivity.
Program contents:
*Managing different priorities.
*Time management styles and their preferences.
*Behaviors in the time management. *KPIs and time management.
*Time wasters, and how to handles.*Case study.
*S&M Action plan.
more...
From Effective Outsource Networks
Setting KPIs Goals for Effective Job Performance
... has equipped me with the knowledge and skills in setting KPIs for performance management.
This will better help me in strategic planning and supervision."
- Mr James Ong, Curriculum Director, PA & CCA, Nanyang Girls' High School
This workshop will give the participants a step by step guide, together with the necessary practical process and tools needed, for successful implementation.
more...
From Advanced Engineering and Innovation Centre
BASIC MAINTENENCE CONCEPT KEY METRICES AND KPIs
Purpose:
The purpose of the course to introduce the participant to the basic of maintenance concept and measuring and measurement required for maintenance by default and maintenance by plan
Objective:
At the end of this programme , participant will be able to:
-Understand the history of maintenance
-2 Major types of maintenance which is maintenance by default and maintenance by plan
Apply
more...
From Regal Solutions International
KPIs KRAs Program in Penang KL JB Aug 2011
...KPIs) & Key Result Areas (KRAs)
Penang: 19 Aug 2011 (Berjaya Hotel, Penang)
Kuala Lumpur: 22 Aug 2011 (Seri Pacific Hotel KL)
Johor Bahru: 24 Aug 2011 (Thistle Hotel, JB)
Topics Covered:
9. 00am to 10. 30am
- Purpose of having KPIs
- Benefits of Performance Management
10. 30am to 10. 45am Morning Tea Break
- What is a Key Result Area (KRA)
- Difference between KRAs and KSFs
more...
From Mina Resources Sdn Bhd
ACHIEVING BREAKTHROUGH PERFORMANCE THROUGH KEY PERFORMANCE INDICATORS KPIs KEY RESULT INDICATORS KRIs
...t tool for managing performance. It is important that the KPIs are understood, formulated and implemented in such a manner that the organisation achieves its overall goals. . Many companies are working with the wrong measures, many of which are incorrectly termed key performance indicators (KPIs). Very few organizations really monitor their true KPIs. The reason is that very few organizations,
more...
From Allied Consultants Group, ACG
Warehouse Management
o Plan and control stock successfully and cost effectively using proven techniques of inventory management.
o Forecast demand and control lead time.
o Classify, count and reduce inventory.
o Reduce inventory investment and surplus
o Use the right key performance indicators (KPIs) for the measurement and evaluation of the inventory department.
more...
From Regal Solutions International
Understanding and Setting Departmental Specific KPIs and the BSC



...KPIs) and a Balanced Scorecard (BSC) for your organization can help management define, measure and provide a supportive role in maximizing resource utilization to achieve goals. Appropriate KPIs help set and guide people within the organization to focus on activities that add value and at the same time provide management a tool to control the results of the organization. KPIs and the BSC in
more...
From Granite Bay
Implementing Best Practices in Multishift Operations


...nnual improvements of 3-6% in Key Performance Indicators (KPIs), world-class companies have been able to slash unit costs by a third, quality defects by two-thirds and lead times by up to 90% in three years.
But a multiple-shift operation poses a challenge because of the potential for disconnects that result in reduced throughput, higher scrap & rework and longer lead times.
Operating
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From Chameleon - Global ITIL Experts
ITIL Practitioner Release & Control
...nd Control strategies
Create Key Performance Indicators (KPIs) for Release and Control
Learn how and what to audit through best practice
Discover Service Improvement Plans for Release and Control
Course contents
Day 1 - The Scope of Release and Control
Planning for the implementation of Release and Control process
The goals of Release Management
The basic concepts of Release and Control
more...
