Instructor Led Kuala Lumpur Training in Malaysia - Training Resources

G K Lim's Customer Service Excellence Training (inhouse program) Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain. Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different  more...

Collaboration Skills For Human Resource Professionals An interactive case based workshop on collaborative negotiation, influencing and persuasion strategies for HR professionals, specially created by PON @ Harvard Law School, facilitated by G K Lim, FInstSMM, CMS, CEI Why this program is special 1. Each module is based on a case study or role play developed by Program on Negotiation (PON) at Harvard Law School 2. Curriculum developed  more...

G K Lim's Key Account Management KEY ACCOUNT MANAGEMENT a 2 + 1 days workshop for sales professionals on key account management and how to sell by solving customers problems thru consultative & solution selling approached facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim INTRODUCTION "We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective,  more...

G K Lim's How To Sell Successfully To Corporate Customers Selling needn't be a series of lucky coincidences -- it can be an exact science. Thanks to up-to-date, tested, refined, evaluated, proven, validated, highly-praised and widely-taught American sales technologies, any sales person can consistently bring in repeat sales from the same customer. This program presents the best of both worlds -- aggressive, results-oriented, free-wheeling American  more...

G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there. To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.  more...

G K Lim's Stress Management Program a two-day executive stress management process implementation workshop facilitated by G. K. Lim, ISO CMS, FInstSMM A machine that is jammed or clogged up with debris, dust, foreign matter, or with its own waste matter, cannot produce quality products or results. It s the same with the human body. Stress jams and clogs up the human system. Uncertain business conditions in Asia have  more...

G K Lim's "It's A Deal -- Effective Business Negotiation Skills" Negotiating effectively is a subtle, unobtrusive professional skill; it doesn't come with the territory or the designation; it has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities. Most  more...

G K Lim's "Enhancing the leadership qualities of the sales manager" duration: two days conducted by G. K. Lim, ISO CMS, FInstSMM ------------------------------------------------------------------------------ INTRODUCTION ------------------------------------------------------------------------------ Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end  more...

G K Lim's "Getting The Message Across" You can have the most up-to-date state-of-art equipment, you can have a number of ISO certifications, and you can have highly qualified people in your company. But if your people don t communicate well, you end up with low productivity levels, unending interdepartmental and intradepartmental conflicts, and high stress levels. In other words, you cannot sleep well at night. Bad or ineffective  more...

G K Lim's "How To Earn Other People s S.T.A.R. (Support, Trust, Admiration & Respect)" (in Kuala Lumpur -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- Putting Emotional Intelligence into action -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=- COMMUNICATING FROM THE HEART UTILIZING EMOTIONAL INTELLIGENCE TO ENHANCE BUSINESS, CORPORATE, AND PERSONAL PRODUCTIVITY AND PROFITABILITY a highly interactive two-day program conducted by G. K. Lim, ISO CMS,  more...

Coaching Power Tools This clinic-styled highly experiential 2-Day workshop is for new age leaders who can powerfully inspire people to perform at the highest level, through coaching tools that have been driving peoplea ™s success for centuries! This is a world class program; it adheres to the requirements of the International Coach Federation (ICF), the worlda ™s highest and most established coaching body.  more...

Lean Warehousing Synerflex Consulting Lean Warehousing program is cater for the warehoousing and third party logistics related personnel. This program will give you an overview of Lean's impact on warehousing and how warehousing can operate in a lean and effective manner. You will also learn the key Lean tools such as kanban, visual workplace management, etc.  more...

Buy 1 Get 1 FREE: International Business Strategy Training + Event Marketing + Reserve 17 to 19 July ... Programme from 17 to 19 July 2006 at the Concorde Hotel, Kuala Lumpur. As the SCQuARE Public Programme only accommodates 12 participants, it would be much appreciated if you could revert to us with your participation details and confirmation as soon as possible. SCQuARE is turning ideas into strategies for action. It is the only business process for taking ideas or problems from analysis  more...

Project Management Synerflex Consulting Project Management Program will provide the participants the skills to managing a successful project. It will also help the project leader dealing with different kind of project aspect with a proper planning and control more effectively and more efficiency. Are you afraid to managing a big project given to you? Are you able to manage and leading your team in a project? At  more...

Essentials of Supply Chain Management Synerflex Consulting Supply Chain Management workshop is specially designed to provide an in-depth overview of supply chain management. Participants will learn the deliberate and structured approach towards achieving better supply chain management. Participants will be energized and equipped with good understanding of latest concepts to complement their challenging functions. Objectives: After  more...

Effective Purchasing & Supply Management Synerflex Consulting Effective Purchasing and Supply Management workshop can contribute significantly to the success of modern organizations. Strategic supply management is founded on the conviction that a significant competitive edge can be gained from the supplier an organization has developed and its supply systems and supplier relations. Participants will be energized and equipped with good  more...

Capacity Planning, Scheduling & Inventory Management Synerflex Consulting Capacity Planning, Scheduling and Inventory Management workshop is one of the most popular workshop because it consists of all the essential knowledge and skills that a planner, buyer, material control personnel should have. Planning is the heart of manufacturing. It determines your success in satisfying your customers, which in turns determines your company performance.  more...

Dynamic Team Building Synerflex Consulting Dynamic Team Building Program Objectives: To motivate your team of supervisors and executives To align your teams with your organizational and departmental goals & strategy To build trust & rapport, especially cross functional and horizontal cooperation To improve communication skills To instill teamwork and fun in working together  more...

Lean Manufacturing Workshop Synerflex Consulting has worked with Lean Advisors Inc. to bring you a practical and effeftive Lean Manufacturing workshop that will enable you to see improvement result within 6 months of implementation. This is a high ROI training. If you are looking at improving your speed of delivery, reducing your cost and improving your productivity, then Lean Manufacturing is the RIGHT program for you. Call  more...