Instructor Led Latest Training in Egypt

Customer Relationship Management For any business, successful Customer Relationship Management navigation is becoming increasingly important in todaya ™s competitive business world. Customer expectations are always increasing, and business services must increase along with these expectations. CRM is the method through which businesses can connect with their customers and therefore serve them better. Businesses with  more...

Human Resources Training for the non HR Managers ...of the program, participant will be familiar with; The latest trends in the human resource field and the changing role of the human resource professional. How to write job specifications and identify core competencies. Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques. How to get employees off to a good start. How to deal with  more...

Developing Marketing Strategy This program is to help participants in the field of Developing Marketing Strategy to attract, maintain & satisfy customers. We will learn all the necessary skills & techniques to achieve our desired strategy and overall objective of our business. During the hands-on Workshop, participants will not only learn all the latest techniques but actually develop a strategy that will work with their  more...

Business Process Reengineering ...cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide acceptance as a result of its documented successes. It is proven to be the best response to fierce competitions, demanding customers, and fast changing technologies.  more...

ISO 10002 Guide for Customer Handling ...nes for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for organizations on those occasions when the customer is dissatisfied with a product or service - guidelines for handling complaints in  more...