Instructor Led Leader Training

L'Obel Certified Hyperion Training L'Obel Certified Hyperion Training L'Obela s Hyperion course will help you acquire advanced skills for becoming a skilled Data Warehouse Specialist. Internship Options L'Obel ITP is unique in its training and delivery methodology as it is the first in India to provide the participant Hi-End technology training followed by rigorous INTERNSHIP in its SOFTWARE DEVELOPMENT CENTER. This gives  more...

Geneva - Lausanne Switzerland - PRINCE2 Foundation and Practitioner Course - Geneva Lausanne Switzerland The first step to gaining the internationally regognized title of "PRINCE2 ® Registered Practitioner" is to pass the PRINCE2 ® Foundation Examination at the end of this Kennedy Ryder PRINCE2 ® Foundation Course. Then successful delegates can attend the Kennedy Ryder PRINCE2 ® Practitioner course and sit the PRINCE2 ® Practitioner examination. The Kennedy Ryder PRINCE2 ®  more...

ACLS Classes Los Angeles California ...ne decides when and how to shock a patient, the ACLS team leader makes those decisions based on rhythms on the monitor and patient's vital signs. The next steps in ACLS are insertion of intravenous (IV) lines and placement of various airway devices. Commonly used ACLS drugs, such as epinephrine, atropine and amiodarone, are then administered. At this time, the ACLS personnel quickly search for  more...

Leaders Power By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...

Certified Team Leader - Interpersonal Skills By the end of the program, participants will be able to: Promote trust and rapport by exploring team player style and how it responds to team values. Recognize the key elements that move team from involvement to empowerment and how to give these elements to a team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement  more...

The Power of Leaders - Leadership and Management By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...

Senior Management Program A Mini MBA - Leadership and Management ...ain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, human resources and organizational behavior. Develop and practice the specific skills  more...

Successful Fleet and Transport Management - Materials Management ...ain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, human resources and organizational behavior. Develop and practice the specific skills  more...

Certified Team Leader - Interpersonal Skills and Self Development By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...

The Power of Leaders Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.  more...

Senior Management Program A Mini MBA ...ain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, human resources and organizational behavior. Develop and practice the specific skills  more...

Certified Team Leader Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.  more...

First Aid and Emergency Response Identify a medical emergency and recognize the need to intervene. Identify hazards and assess for response. Analyze the basic principles of First Aid and Emergency Response. Apply effective ways to react using barriers. Implement Basic Life Support and Cardio Pulmonary Resuscitation (CPR). Familiarize self with various types of injuries and ways to react accordingly. Simulate and apply  more...

AT&T Certificate for Call Center Team Leaders The courses include lectures, case studies, individual & group discussion, assessment, calls simulation, video and audio tapes, energizers and games. Class size allows one-on-one interaction with the instructors and enables you to network effectively with colleagues and industry peers. These courses will help you better strengthen your coaching skills and team development techniques as you  more...

Stress management More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.  more...

Customer Loyalty and Retention ...etention Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Customer satisfaction is WORTHLESS, customer loyalty is PRICELESS. Loyal is the most difficult of the customer service goals to achieve. But once you have it, you have something your competition will never have. This two days  more...

Complain Handling and Resolution Complain Handling and Resolution Target Audience: All staff in customer service environment. Program Duration: 2 days Program Overview: Todaya ™s workforce is experiencing job burnout and complaints in epidemic proportions. Workers at all levels may face complaints about a situation, a process, a person or people. The important thing for an organization to have a formal  more...

Managing Customer Service Managing Customer Service Target Audience: HR Team, Managers, Heads of Department and Directors in customer service environment Program Duration: 2 days Program Overview: The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within  more...

Selling Smarter Cross Up Selling Techniques Selling Smarter, Cross & Up Selling Techniques Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Ita ™s no secret that selling has changed in recent years. We are all working harder, with more responsibilities. High pressure selling is no longer effective. Customers want involvement. They want to be recognized and  more...

Prospecting For Leads Prospecting For Leads Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: Prospecting is the key to your success. Your success today is a result of the prospecting you did six months ago. Become skilled at networking and remember the old 80/ 20 rule. Know who to target and how to target them, and remember to do some  more...

Overcoming Objections to Nail the Sale Overcoming Objections to Nail the Sale Target Audience: All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This two days workshop will help you plan, prepare, and execute proposals and presentations that address  more...

Telemarketing Using the Telephone as a Selling Tool Telemarketing: Using the Telephone as a Selling Tool Target Audience: All Staff in call center environment. Program Duration: 2 days Program Overview: Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This workshop will show you how  more...

Dynamite Sales Presentations ...ntations Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: A great sales presentation does not demand you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell  more...

Building Relationships for Success in Sales ...ss in Sales Target Audience Supervisors, Seniors, Team Leaders, & All Staff in customer service & sales environment. Program Duration: 2 days Program Overview: No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building  more...

The Art of Delegating Your Workforce ...force Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This two days workshop will explore many of the facets of delegation, when to delegate, and who to delegate to. We will also go through the delegation  more...

Motivating Your Workforce ...kforce Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Ita ™s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This is a busy two days workshop to help supervisors and managers create a more dynamic, loyal, and energized  more...

Human Resources Training for the non HR Managers Human Resources Training for the non HR Managers Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This is a two-day overview of human resource issues facing today's business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet  more...

Communication Strategies Communication Strategies Target Audience All Staff in work environment. Program Duration: 2 days Program Overview: This two days workshop is designed to help you improve your interactions with other people in your workplace or at home. This workshop gives participants the opportunity to improve the critical communication skills of listening, asking questions and being aware of  more...

Get organized for peak performanceTime Management Get organized for peak performancea Time Managementa Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in customer service environment. Program Duration: 2 days Program Overview: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. This workshop will help you get a grip on your office space,  more...

Negotiating For Results ... Results Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental fact of life  more...

Working Smarter Using Technology to Your Advantage Working Smarter a Using Technology to Your Advantagea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Rudeness in the workplace is increasing to the level that universities are studying it. Everyone is busy, everyone is stressed, and most people take it out on their colleagues at one  more...

The Minute-Takers Workshop ...are necessary: an assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. If people cana ™t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? After this two days workshop you will  more...

Developing Training Program Developing Training Program Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: How You Will Benefit, objectives: Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly  more...

Celebrating Diversity in the Workplace Celebrating Diversity in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: In the past ten years, the workforce has changed dramatically. More than ever, a workplace is a diverse collection of individuals proud of whom they are: their gender, their sexual orientation, their  more...

Conflict Resolution Getting along in the Workplace Conflict Resolution a Getting along in the Workplacea Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: All of us experience conflict. We argue with our spouses, disagree with our friends, and sometimes even quarrel with strangers at a hockey game. At times we lose sight of the fact that  more...

How to Manage Anger and Violence in the Workplace How to Manage Anger and Violence in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:  more...

Getting Employees Off To a Good Start Getting Employees Off To a Good Start Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: One reason people change jobs is that they never feel truly welcome or a part of the organization they join. If a company spends considerable money recruiting, interviewing, and perhaps even relocating  more...

Managing Employee Performance ...ommunication and team building. Understand the roles of a leader and how to fulfill them. Identify the stages of team development and use appropriate strategies for each stage. Solving problems and making decisions. Program Contents: Setting Goals. Typology. Kersey and Bates Temperament Types. The Situational Leadership Model. Four Stages of team Development. The Problem Solving  more...

Employee Dispute Resolution Mediation through Peer Review Employee Dispute Resolution a Mediation through Peer Reviewa Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Have you ever been in a workplace situation where a supervisor has made a decision that you didna ™t agree with? Did you wish that you could ask someone else what they  more...

Supervisory Skills ...leader inspires others to find confidence in themselves." Managers and supervisors have a dramatic impact on employee performance and behavior. Learn to lead effectively, protecting your organization's interests and maximizing the contributions of your team. In our fun and interactive workshop, you will learn: * The Top Ten Mistakes of Supervisors and Managers * Supervisory  more...

Giving and Receiving Feedback ...g Feedback workshop is part of our monthly Compass Series leadership development program, emphasizing leadership and team-building. Supervisors, managers, and HR professionals will all benefit. Our Compass Series workshops have an interactive format with discussion, exercises, activities. Meet an accountability partner who will encourage and support you throughout the month. You can't  more...

The Dale Carnegie Course on Effective Communications and Human Relations ...leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be  more...

Leadership Training for Managers ... changed. Management was about pushing people to succeed. Leadership is about pulling people along to succeed. You require a new skill set to make it to the top in a pull environment. This course teaches how to stop managing people and start leading them, making you a vital part or your organization's future. The days of assuming a good manager was also a good leader are gone. Clear  more...

The Leadership Advantage This 3-day program gives you the essential pieces for understanding and cultivating leadership abilities. It emphasizes the principles of superior leadership - from listening creatively and fostering trust to forging collaborative relationships and boosting team results. But this training goes beyond theory - giving you the practical tactics and techniques to become an effective leader. Fully  more...

Dale Carnegie Training Sales Advantage ...b for a while. Sales Advantage will turn you into a sales leader because it develops the whole sales person. You Will Be Able To 1. Connect with decision makers 2. Display confidence in yourself and your company 3. Leverage referrals 4. Build credibility 5. Ask the right questions 6. Use 6 tactics to win commitment 7. Influence the conversation so that it reaches a mutually  more...

Closing the Generation Gap in the Workplace Closing the Generation Gap in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: There are currently five generations in the workforce, and employers faced with mass retirements of Baby Boomers are looking for ways to prepare for the changes that will result. This course  more...

Business Succession Planning Business Succession Planning Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: Change is a hallmark of todaya ™s business world. In particular, our workforce is constantly changing a people come and go, and move into new roles within the company. Succession planning can help you  more...

Enhanced Competency Improved Operational Skills at the Work Place Reputed and well managed companies are characterized by strong management. The most important quality required for such managers is to have clear overview and a holistic picture of the functioning of the organization. Frequently the pressures of the business need can create tension which, in turn, can lead to difficult situations. Many managers then find themselves faced with absenteeism,  more...

Business Ethics for the Office Business Ethics for the Office Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment. Program Duration: 2 days Program Overview: What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This two days workshop will not provide you with  more...

Safety in the Workplace Safety in the Workplace Target Audience: HR Team, Managers, Heads of Department, Directors, Supervisors, & All Staff in work environment Program Duration: 2 days Program Overview: This two days course is for supervisors who wish to better understand themselves and others through completing and interpreting personality typing, to develop their problem solving and decision making  more...

Advanced Skills for the Practical Training Advanced Skills for the Practical Training Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting. The learners will have fun while they are learning. The facilitator has been able to  more...

Presentation Survival School Public Speaking Presentation Survival Schoola Public Speakinga Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two days workshop, you will  more...

Facilitation Skills ...and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. This workshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and  more...

Using Activities to Make Training Fun Using Activities to Make Training Fun Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Most people have been at a party or some other social occasion where someone has told an inappropriate joke and ruined the mood (at least temporarily). Likewise, wea ™ve all been somewhere where the class clown is able to lighten the mood and  more...

The Practical Trainer The Practical Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: If you do on the job training in your organization, this two days workshop can help you feel more comfortable and more competent. You will explore how adults learn and take a step-by-step approach to create training sessions that meet employee needs and you will  more...

Conquering Your Fear of Speaking In Public Speak Easily Conquering Your Fear of Speaking In Public a Speak Easilya Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at gatherings and social events? Do you lock up in awkward social situations? If so, this two days workshop is just for you! Ita  more...

Survival Skills for the New Trainer Survival Skills for the New Trainer Target Audience: All trainers in training environment. Program Duration: 2 days Program Overview: Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and  more...

Advanced Writing Skills Advanced Writing Skills Target Audience HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 Days Program Overview: This is a two days workshop for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal or of action, that reflect current word usage and up-to-date  more...

Project Management Fundamentals Project Management Fundamentals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra  more...

Understanding Project Management ...agement Target Audience: Supervisors, Seniors, &Team Leaders in work environment. Program Duration: 2 days Program Overview: Project management isna ™t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that additional job done well,  more...

Business Etiquette Business Etiquette Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: In todaya ™s world, business demands more than keeping your nose to the grindstone and your ear to the ground. You need business savvy and the ability to establish yourself in a credible manner. A faux pas at the wrong time can damage your career. If you are newly  more...

Writing Reports Proposals Writing Reports & Proposals Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment Program Duration: 2 days Program Overview: This two days workshop is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you  more...

Control Anger Before It Controls You Anger Management Control Anger Before It Controls Youa Anger Managementa Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You dona ™t have to be a psychologist to know that managing anger productively is something few individuals, organizations, and societies do well.  more...

Business Writing That Works Business Writing That Works Target Audience : All Staff in work environment. Program Duration: 2 days Program Overview: For those who must write as part of their job, being able to write well is a real career boost. Learn how to capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete, and correct. We can think about  more...

Skills for Administrative Assistant Skills for Administrative Assistant Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we dona ™t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest  more...

Secrets of Change Management Secrets of Change Management Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: In today's world, change is inevitable and often difficult to deal with. During this two days course, you will learn how to implement, manage, and cope with change. How You Will Benefit, objectives: By the end of the  more...

Problem Solving Decision Making ...n Making Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment. Program Duration: 2 days Program Overview: As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then implement it. This two days  more...

Building Your Self Esteem and Assertiveness Skills Building Your Self Esteem and Assertiveness Skills Target Audience: All Staff in work environment. Program Duration: 2 days Program Overview: Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be  more...

Developing High Performance Teams ... learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work. How You Will Benefit, objectives: By the end of the program, participant will be familiar with; Identify different types of teams. Build teamwork by recognizing and tapping into  more...

Business Leadership Becoming Management Material ...Leadership a Becoming Management Materiala Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core,  more...

The Professional Supervisor ...quire a basic understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in effective supervision. Program Contents: Adjusting to your role. A supervisora ™s responsibilities. Making plans. Setting goals. Leadership. The Situational Leadership model. Problem employees. Synergy. Trust. Team development.  more...

Conducting Effective Performance Reviews Target Audience: HR Team, Managers, Heads of Department and Directors in work environment. Program Duration: 2 days Program Overview: Performance reviews are an essential component of employee development. Someone once said, a If you always do what youa ™ve always done, youa ™ll always get what youa ™ve always got. a And, remember what the German philosopher Goethe  more...

Building Better Teams ... Teams Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Teams have become a principle building block of successful organizations. This two days workshop is a basic course for team leaders and team members, designed to focus on the characteristics of an effective team player and the elements of an effective team.  more...

Change and How to Deal With It ...ith It Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Managers traditionally have had the task of contributing to the effectiveness of their organization while maintaining high morale. Today, these roles often have to be balanced off with the reality of implementing changes imposed by senior management.  more...

The Art of Making Meetings Work ...s Work Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This two days program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those  more...

Coaching Skills ...Skills Target Audience: Supervisors, seniors, & Team Leaders in work environment. Program Duration: 2 days Program Overview: Coach, Role Model, Counselor, Supporter, Guide...do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and  more...

Dealing with Difficult People Dealing with Difficult People Target Audience: All staff in work environment. Program Duration: 2 days Program Overview: Edward Deming, the father of quality management, has said that people can face almost any problem except the problem of people. They can work long hours, face declining business, even the loss of a job, but they cana ™t deal with the difficult people in  more...

AT&T Certificate for Call Center Team Leaders ... five days solution that will instantly improve your Team Leader performance. The overall approach is to address core competencies and skill sets in a comprehensive manner. AT&T Solutions training treats Contact Center team leaders as critical and highly valued resources with the intent of continuing to strengthen leadership abilities. This helps you enhance your overall value to the  more...

SmartStorming Brainstorm Leadership Workshop ...izations, this is the first time SmartStorming Brainstorm Leadership Training will be offered to the public. SmartStorming leaves nothing to chance. It provides the 3 pillars for brainstorm success, that every leader must know in order to ensure optimal results from his or her group ideation initiatives. SmartStorming Supercharges the #1 Quality Necessary for Business Success Today:  more...

SmartStorming 101 Basic Training This 1-day training program is ideal for introducing your group to the fundamentals of SmartStorming ideation technology. It provides an overview of the breakthrough SmartStorming process and its principles. Participants learn how the 6-Step SmartStorming Structure will dramatically improve ideation session flow and outcomes. They also experience first-hand how the programa s basic tools and  more...

SmartStorming Leader This intensive, hands-on program covers all the basic principles in SmartStorming 1. 0, plus provides greater, in-depth training for applying the skills, tools and techniques necessary for leading highly productive and rewarding group ideation sessions, time after time. Participants will learn a range of proven, innovative ideation techniques guaranteed to dramatically boost their groupa s output  more...

SmartStorming Masters Training Application Including, Real-World Business Practicum Learning new leadership concepts is valuable; making the leap to truly understanding and effortlessly implementing those concepts is true mastery. The SmartStorming Mastera s program covers all the comprehensive material in the SmartStorming Leader Training, plus offers the opportunity to apply the SmartStorming principles, tools and techniques to your  more...

Management and Supervision Skills A packed and practical 2-day course that provides front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff. It will help delegates to break down their responsibilities into easily achievable stages of development, and to approach their role with confidence. It is particularly  more...

Effective Team Working Organisational success increasingly depends on effective teamwork. This course will provide participants with a better understanding of team dynamics and the roles and responsibilities of all team members. It can also be used to address areas not usually covered during team development programmes, for example, the internal politics within a team, and how teams can work successfully with others  more...

Introduction to Team Leadership and Management ... will identify the roles and responsibilities of the team leader/manager in keeping the team on track, and functioning effectively. It is recommended for anyone who is an aspiring or new team leader - whether your goal is to manage a team in the future, or whether you have been leading a team for a while - this introductory course will help give you the confidence to handle the ups and downs  more...

Onsite In-Person Blood borne Pathogens Training in Chicago Area ...leader in customized healthcare training and consulting solutions is offering Onsite Group Bloodborne Pathogens Training for Tattoo & Piercing Shops, Healthcare & Laboratory Workers, Schools & Daycare Centers & General Workplace. All trainings are developed and presented by experienced infectious disease epidemiologist, includes multi-media slides and video presentation. Please contact us  more...

CPA Review Prep Seminar Workshop Course ... Ms. Donti has received the AICPA Outstanding Seminar Leader Award in 2010 and 2011. Why is attending a live CPA seminar with Leah Donti the best way to pass the CPA exams? a Complete immersion in your study. a Learning in a live CPA session with others going through the same process is the BEST way to learn fast. a Home study - books, CDs, and online courses are great. But  more...

IQEX Review Prep Seminar Workshop Course in Vancouver, Toronto, Calgary and Montreal and self-study ... Ms. Donti has received the AICPA Outstanding Seminar Leader Award in 2010 and 2011. Why is attending a live IQEX seminar with Leah Donti the best way to pass the IQEX exam? a Complete immersion in your IQEX study. a Learning in a live IQEX session with others going through the same process is the BEST way to learn fast. a Home study - books, CDs, and online courses are  more...

Moving from Managing to Leading It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.  more...

Delegating Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.  more...

Getting People to Follow You Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization.  more...

Model the Way with Heart As a leader, people watch your every move every day. Employees will assess you on how truthful you are. If they think you have something to hide, they will grow distrustful. If you aren't genuine, they won't believe you regardless of the truth. This class will discuss what it means to genuinely model success from your heart.  more...

Change Management Change is not for everyone and there are varying degrees of change. When you are a leader in an organization what is your expectation of how quickly your employees will change to your ever changing vision. This class will discuss change and the different levels at which people can adapt to change.  more...

Knowledge Management ...ater awareness of knowledge management and your full leadership potential * Refine your leadership styles for the benefit of your team and department to develop KM. * Develop adaptability in dealing with different people to extract the tacit knowledge * Enhance decision making skills in the light of knowledge management philosophy * Apply effective knowledge  more...

Leadership and Team Management for Success ...e team? This ILM endorsed programme covers the essential leadership skills and qualities to produce high performing teams. The course in Leadership and Team Management raises self awareness of delegatesa ™ management and leadership skills, discusses the theory of team development, and provides an effective setting so that leadership skills can be practised in real team environments, and  more...

Leadership ...leader inspires people to have confidence in the leader; a great leader inspires people to have confidence in themselvesa If you were asked to name five leaders on the world stage, could you? How about five managers? Whilst a leader has a different a or additional a set of skills at their disposal, there is no formula for great leadership. By attending this programme, you will not only  more...

Management Essentials Dedicated to the development of high performance people This Essential Management Skills programme is a five-module, eight-day management development programme which is delivered over a period of five months. Each of the modules in this programme are linked together and combined with coaching and peer support. The programme commences with a pre-programme skills assessment, then on day one you  more...

Team Leader Toolkit ...management and the workforce can sometimes result in team leaders being pulled in different directions. This can be particularly tough if you are making the transition from team member to team leader. You are no longer on equal terms with your peers. Now you have to earn their respect, show authority and lead them, often having to make unpopular decisions. This programme is for you if you  more...

Effective Leadership Development ...Leadership Development A recent client achieved an increase of 66% in their on-time delivery through this course! Enhance the results of your organization today. This class is foundational leadership. Core competency of every successful leader. * Learn the art of delegation and giving orders * Get more done through time management * Exercise authority effectively * Handle and  more...

Meta-NLP International Certification Training - Mumbai ...u in this training? * Develop yourself as an effective leader * Create a confident and accomplishing personality * Master the art of change * Be a great communicator and build effective relationships * Get keys to maximize peak performance * Experience life in a richer way * Be free from limitations of thoughts and beliefs * Manage your emotions with great ease Welcome to this NLP  more...

The Total Leader The Total Leader Concept is a new paradigm for 21st century leaders. As global competition heats up, change accelerates to breakneck speed and customer demands escalate, the need for effective leaders is reaching epidemic levels. The Total Leader develops the four quadrants of leadership: Personal Productivity Personal Leadership Organizational Leadership Motivational Leadership  more...

Presentation Skills ...day's world is a vital characteristic of every successful leader. This interactive course is designed to enable participants to learn how to deliver memorable and successful presentations with high impact. During the course, participants will deliver a short presentation and will receive feedback from the course tutor and, on the two day course, from other participants. Participants will  more...

Dimensions of Leadership Virtual Train-the-Trainer ...Leadership Profile Virtual Train-the-Trainer empowers trainers and consultants to learn to administer the Dimensions of Leadership Profile and then utilize it to meet their personal and organizational objectives. The Virtual Dimensions of Leadership Profile Train-the-Trainer combines independent study, personalized individual telephone coaching, & a variety of training materials. The  more...

Discover the leader in you ...Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total and  more...

Discover the leader in you ...Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total and  more...

Train the Trainer Workshops and Certificate Programs ...leader and has been since 1977. We offer quality in-house professional development training programs for trainers, training managers and coordinators, training designers, supervisors, managers and secretarial support staff. We focus on the effective, inter-active design, delivery and management of training. We practice learning by doing, not just by listening. All of our workshops require a  more...

Inspirational Leadership Skills ...de you with a perfect springboard to success highlighting leadership techniques that have evolved throughout the ages. This programme provides examples and ideas from globally respected Management Gurus and other iconic World figures that can be introduced into both small and large organisational environments. If you are interested in finding out how inspiring leaders can build teams whose  more...

Managing Effective Meetings ...ns delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the meeting. Ultimately, this course shows delegates how to  more...

Oracle Supply Chain Management ...olio, in ERP Oracle 11i /R12 Application An Industry leader in successfully integrating off shore capabilities in to its service offerings. APPSOT pioneered a global delivery model that is transparent, flexible and seamless. Apps Online Training is committed to keeping its promises and building stronger deeper relationship with our clients to help them to overcome business challenges. We  more...

Oracle HRMS ...olio, in ERP Oracle 11i /R12 Application An Industry leader in successfully integrating off shore capabilities in to its service offerings. APPSOT pioneered a global delivery model that is transparent, flexible and seamless. Apps Online Training is committed to keeping its promises and building stronger deeper relationship with our clients to help them to overcome business challenges. We  more...

Real Application Cluster ...olio, in ERP Oracle 11i /R12 Application An Industry leader in successfully integrating off shore capabilities in to its service offerings. APPSOT pioneered a global delivery model that is transparent, flexible and seamless. Apps Online Training is committed to keeping its promises and building stronger deeper relationship with our clients to help them to overcome business challenges. We  more...

Oracle Apps 11i Technical ...olio, in ERP Oracle 11i /R12 Application An Industry leader in successfully integrating off shore capabilities in to its service offerings. APPSOT pioneered a global delivery model that is transparent, flexible and seamless. Apps Online Training is committed to keeping its promises and building stronger deeper relationship with our clients to help them to overcome business challenges. We  more...

Oracle Apps DBA ...olio, in ERP Oracle 11i /R12 Application An Industry leader in successfully integrating off shore capabilities in to its service offerings. APPSOT pioneered a global delivery model that is transparent, flexible and seamless. Apps Online Training is committed to keeping its promises and building stronger deeper relationship with our clients to help them to overcome business challenges. We  more...

Oracle Work Flow ...olio, in ERP Oracle 11i /R12 Application An Industry leader in successfully integrating off shore capabilities in to its service offerings. APPSOT pioneered a global delivery model that is transparent, flexible and seamless. Apps Online Training is committed to keeping its promises and building stronger deeper relationship with our clients to help them to overcome business challenges. We  more...

Training Course in Dubai - Effective Project Management In this 5 days' Effective Project Management Training program participants will learn how to run a project according to the standards published in the Project Management Institute's Project Management Body of Knowledge (PM-BOK).  more...

RAMCO Software Training ...leader in innovative solutions for corporate computer software training on business software programs such as Microsoft Windows, Office, Project, Adobe Photoshop, InDesign, Acrobat and Dreamweaver. Whether at your facility or in one of our conveniently located training centers in Seattle, Tacoma, or Renton, RAMCO Software Training delivers a comprehensive curriculum that is relevant to small  more...

Supervisor Training ...uch as identifying your responsibilities, clarifying your leadership style, understanding motivation and how to increase job satisfaction and productivity, making objective decisions, communication skills and dealing with conflict, and planning and goal setting strategies. By the end of this workshop, participants will have a clear understanding of their functions, their weaknesses, and their  more...

High Performance Coaching (HPC) Workshop ... Become an extraordinary Performance Architect and Change Leader with powerful craftsmanship skills to build high performance game plans with sustainable results! This workshop is about... Become an extraordinary Performance Architect with powerful craftsmanship skills to co-create game plans that drive sustainable change with far reaching results! What's in it for you! =>The 'nuts  more...

Coaching Power Tools (CPT) Workshop ...-styled highly experiential 2-Day workshop is for new age leaders who can powerfully inspire people to perform at the highest level, through coaching tools that have been driving peoplea ™s success for centuries! This is a world class program; it adheres to the requirements of the International Coach Federation (ICF), the worlda ™s highest and most established coaching body. You  more...

Developing and Leading High Performance Teams ... Who should be there? If you are a team member or team leader and want to enhance your skill sets in Team Development, Facilitative Leadership, Project Management and people skills you must be there. The material and learning simulations in this workshop are designed to make you a better leader and team member (plus we will have fun!); this will be accomplished through interactive delivery  more...

The Art of Leadership II ...Leadership II Fee: $450 + Materials Dates: 05/ 03/ 2010-06/ 10/ 2010 Instructor: Karen Pikula Prerequisite: The Art of Leadership Course I The Art of Leadership Course Two builds on Course One and focuses on the application of the principles, methods, and techniques for developing others that were covered in Course One. In this course, students will look at the importance of vision as an  more...

The Art of Leadership I ...010-04/ 25/ 2010 Instructor: Karen Pikula In The Art of Leadership Course One students will self define leadership and the role it plays in their life. They will learn the elements of caring leadership, how to identify the satisfactions and frustrations of leadership, and what people want in a leader. They will learn to look at leadership through the lens of both trait and behavior theories.  more...

3 Reasons why Your Leaderhip Sucks and how to improve it ...leadership being a philosophy of the individual, many individuals have a limited idea of what and how to improve their personal and team leadership experience. This workshop will highlight 3 areas for leaders to do more than engage their teams in projects. These 3 steps will empower those who lead teams, as well as those who are not necessarily in the position of leader to determine ways to  more...

Essential Management Skills ...ntial skills that will enable you to be an effective team leader or manager: Understand the role and purpose of a manager. Define the core skills and behaviours required to manage teams effectively. Learn how to manage performance effectively through coaching and feedback. Develop skills and behaviours to communicate effectively and motivate your team. Set really SMART  more...

Scrum for Managers and Executives Training Course This course is also know as SCRUM awareness training. Who should attend? This course has been created for managers, executives and other decision makers who want to know how to calculate the benefits of implementing the methodology or want to understand what their team is doing. It is also suitable for customers of software development wishing to have a stake holding in the development  more...

Scrum Product Owner Training Course This course is for: Product owners, managers, or anyone interested in Agile planning and estimating techniques. The course Scrum Product Owner (SPO), utilizes a combination of presentation, discussion, and hands-on exercises explaining and demonstrating through practices. It illustrates what it is like to take on the role of an Agile team. The course covers all aspects of a product owner's  more...

American Heart Association ACLS Instructor Class ...ing to the resuscitation team concept and function as the leader in all components of an ACLS Provider course. The class includes role-playing and class discussions of teaching techniques and strategies, including key points to emphasize to students. This program is approved by and meets the behavioral objectives of the AHA for ACLS instruction and is based upon the most recent guidelines  more...

Udi Dahan Advanced Distributed Systems Design with SOA ...Leader and Nservice Bus project extraordinaire Udi Dahan, will be delivering his 5-day Advanced Distributed Systems Design with SOA course at Skills Matter. This advanced and highly intensive workshop, focuses on how to best build large scale distributed systems. You will learn a range of techniques on how to avoid common pitfalls in distributed systems and use loosely coupled messaging  more...

David Laribees Leading LeanAgile Teams David Laribee will be delivering a two-day course on Leading Lean/ Agile Teams, at The Skills Matter eXchange. Successful product teams need a generalist who can help teams come together and perform - a leader who can bring a holistic toolkit to the whole team, customer and programmer alike. In this two day workshop, attendees will be introduced to a series of collaborative practices that  more...

Becoming a Self-Aware Leader 2 Days ...leadership calls for leadership who can engage the hearts and minds of all members within the organization. They are leaders who know their own strengths and limitations, understand their own emotions, and realize the impact of their behavior on others. This workshop helps participants better understand themselves, take an account of their strengths and personal limitations, and increase their  more...

The Transformational Leader-Manager - Proven Strategies for Management Success ...ned, organized and controlled manner. For an exceptional leader, people are willing to walk through walls. To create lasting change, one must have the capacity to inspire transformation. In the 21st century, being only one of the above is simply not enough a we need Transformational Leader-Managers. This seminar is designed to transform mere management of all levels to become  more...

WINNING PRESENCE UNDER PRESSURE - One Day To Confident Presenting In todaya ™s business climate, every presentation and interaction counts like never before. Recognizing this transforms every moment into a make-or-break opportunity to win over a key audience and get closer to your goals. The world becomes a stage that youa ™re performing on, whether youa ™re networking, selling, interviewing, formally presenting, or leading. And all too  more...

Presenting Yourself With Impact This two day workshop enables participants to understand what makes great presenters great; the language to use, how to build rapport with a large audience and the core beliefs of excellent presenters. All participants get to try out the techniques throughout the 2 days and to get personalised feedback. All participants get a ten minute presentation videoed and have a dvd of their presentation to  more...

David Laribees Leading Lean Agile Teams ...neralist who can help teams come together and perform - a leader who can bring a holistic toolkit to the whole team, customer and programmer alike. In this two day workshop, attendees will be introduced to a series of collaborative practices that ensure user-centered products, lightweight, useful processes and technical excellence. This course is appropriate for developers, technical leads,  more...

Supervise Motivate Lead Others An effective leader is able to shape the performance of many "diamonds in the rough". Turning less than desirable performance to acceptable and that to superior performance is a most satisfying experience for any one who acts in a leadership capacity.  more...

COMPELLING MESSAGES A STAND-ALONE MODULE OF THE CONFIDENT PRESENTING SERIES When youa ™re looking to present yourself, sell your ideas, or pitch your organization, ita ™s hard to know exactly what to say. You dona ™t know what your audience cares about, you dona ™t know what magic words will make the difference for them, and you get lost in the sea of possible things to say. When youa ™re  more...

Maximize Revenues - Minimize Headaches - Sales Training Seminar ... in your business. About our sales training seminar leader: Ray Pons, a recognized leader in Coaching, Training and Learning will guide you through 4 power hours that will help you identify specific ways to boost your bottom line. Practice is just as valuable as a sale. The sale will make you a living; the skill will make you a fortune. Jim Rohn Ray Pons, your workshop  more...

Delivering Powerful Presentations - The Professional Advantage ...anagement? Are you a project manager, supervisor, or team leader, and need to present an overview of your next major assignment? If so, then this course may be for you. The learning objectives for this course will include: * Learn how to identify different audience behavioural types. * Learn how to position your company and or your product sales message. * Learn how to set your  more...

Dimensions of Effective Leadership Are you looking to adopt a team concept in your organization where the individual strengths of each team member will be encouraged? Have you recently been promoted to a team leader, supervisor or management position within your organization? Are you a seasoned professional looking to enhance your leadership ability? If you've answered yes to any of these questions, then this workshop is for you.  more...

Powerful Communication Strategies Would having the ability to build instant rapport with associates and clients be of value to you? Do you a manager, supervisor or team leader want to increase your leadership capability? Do you want to learn how to communicate more effectively with customers and employees? Are you looking to ease frustration and reduce conflict in the workplace? Do you want to be better understood up, down, and  more...

How to be a More Effective Leader ...e: 2 This program is designed to help you improve your leadership skills and get people to "willingly do the things you want them to do". During the seminar, we will discuss what creates a high performing team member and how to develop MORE of them. Solutions will be offered as to how we can increase engagement in your team. We will also explore people's behavior, and how understanding  more...

How to Get Top Performance from Your Staff Maximize your practice performance by actively engaging your employees. Topics include: * The importance of a performance management plan and how to create and implement one; * The importance of having position descriptions and how to create them; * The role of the leader and the power of delegation; * Aligning performance to practice requirements; * Getting bursts of  more...

Effective Presentation Skills 2 Days Communication and presentation are fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will  more...

Lets get FOCUSED on Management Managing Results in the 21st Century Do you want to develop your ability to manage and supervise others more effectively? Have you recently been promoted to a team leader, supervisor or a management position and have less than 1 year's experience? Are you a seasoned professional looking to enhance your ability to communicate more effectively and improve your overall performance and that of your team? Then this course is for you.  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Resilient Thinking for Leaders ... with stress. They must be clear headed thinkers in their leadership role. This sturdiness is needed to provide a solid foundationfor leadership and decision making at critical times. Participants who complete this program will feel empowered with a new outlook about the way they take in and process information. They will be smarter about their analysis and conclusions they take from their  more...

Building Better Teams This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team. You will leave this program with a plan for your personal development as a team player and as a team leader and will have learned skills and techniques for improving the functionality, efficiency and productivity of your a at  more...

How to Boost Communication for Productivity and Project Management ...ring engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use immediately at work and in your personal life. You will also learn about a way to increase trust and productivity in the workplace.  more...

The ABCs of Supervising Others Supervisor Training in Calgary This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator.  more...

ABCs of Supervisor Training- EMPOWER Performance Location: Calgary Date: 2009-03-18 List Price: $647 Offered Price: $517. 00 Seats Available: 2 This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator. Dealing with the many problems a new supervisor encounters isna ™t easy but it  more...

Active Leadership- Nexient ...s business climate. This reality requires a repertoire of leadership practices and skills for anyone responsible for getting results with and through others. Recent studies confirm the leader is the prime factor for creating a productive work environment and contributing to higher employee retention. The Active Leadership program provides the concepts and the practices of Leadership in a  more...

Practical Leadership - CTC In this course you will learn the practical skills you need to be an effective leader in your organization.  more...

Management Skills Workshop Part 3 Days 7 8 9 As a leader, you are expected to manage the performance of individuals and teams.  more...

Speak Like A Leader - Public Speaking Presentation Skills This program teaches participants how to Speak Like a Leader & less like a technical expert, a trainer, or a sales representative. Designed for leaders (CEOs, presidents, senior executives, business owners, self-employed entrepreneurs) & for managers...  more...

Management Skills Workshop Part 2 Days 4 5 6 As a leader, you need to understand motivation and how to shape an effective team. You need to know which leadership styles to apply, and when to be flexible in your choice of styles.  more...

Essential Skills for New Managers This workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager or a unit coordinator.  more...

Martine Devos' Certified ScrumMaster and Estimation Class - 2 days - UK ...t management. Rather than plan, instruct, and direct, the leader of a Scrum team (called a ScrumMaster) facilitates, coaches, and leads. In this 2-day ScrumMaster Certification course, we will cover the fundamental principles of Scrum, qualifying you as a Certified ScrumMaster. In this intensive and highly interactive workshop, you will get the opportunity to learn to deal with the  more...

New Product Development ...e and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Certificate Outcome After  more...

Leading Teams ...e and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/ group to a higher level by confidently managing tasks and motivating members to be the best they can be. Course Outcome After  more...