Instructor Led Leaders Training in Australia - Training Resources
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From The Fortune Group
TeleSales Skills




TeleSales Skills is a comprehensive telephone sales training program focused on developing the core techniques and skills that will enhance the sales effectiveness of telesales representatives and their team leaders. For any business seeking to better penetrate and exploit its markets, this training program provides practical and easy to use skills and tools that will create an edge in growing
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From Orion Training and Performance Management
Diploma of Business (Frontline Management)





The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.
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Certificate IV in Business (Frontline Management)





The roles of frontline managers vary according to the organisation and the scope of their position. Workers with this qualification could be team leaders, supervisors, front desk managers, line managers in a wide range of organisations across the full diversity of Australian business, for example manufacturing, hospitality and retail.
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