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Instructor Led Leaders Training in United States

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	Program	Location
February, 2012
2nd Feb	Executive Coach Training for...ers and Coaches- SHRM Certified	Golden, CO	[Register]
7th Feb	AutoCAD - Beyond the Basics	Lake County, OH	[Register]
15th Feb	Strategic Thinking	Atlanta, GA	[Register]
15th Feb	Strategic Thinking	San Francisco, CA	[Register]
28th Feb	Change Leadership How Leaders Drive Organizational Change	Boston, MA	[Register]

March, 2012
6th Mar	Designing and Implementing Leadership Development Systems	Chicago, IL	[Register]
13th Mar	Linkage's Leadership Academy	Washington, DC	[Register]
28th Mar	Strategic Thinking	Boston, MA	[Register]

April, 2012
3rd Apr	Enhancing Your Emotional Intelligence	Chicago, IL	[Register]
10th Apr	Linkage's Leadership Academy	Atlanta, GA	[Register]
17th Apr	Change Leadership How Leaders Drive Organizational Change	San Francisco, CA	[Register]
23rd Apr	ITIL V3 Lifecycle Course - Service Transition ST	Irving, TX	[Register]

May, 2012
1st May	Linkage's Leadership Academy	Boston, MA	[Register]
1st May	AutoCAD - Beyond the Basics	Lake County, OH	[Register]
8th May	Strategic Thinking	Chicago, IL	[Register]
8th May	Change Leadership How Leaders Drive Organizational Change	Atlanta, GA	[Register]
15th May	High Impact Relationships En...nce Your Emotional Intelligence	Washington, DC	[Register]
15th May	Linkage's Leadership Academy	San Francisco, CA	[Register]

June, 2012
5th Jun	The Coaching Leaders Certification Program	Boston, MA	[Register]

July, 2012
10th Jul	Linkage's Leadership Academy	Chicago, IL	[Register]

August, 2012
21st Aug	Strategic Thinking	Boston, MA	[Register]

September, 2012
4th Sep	The Coaching Leaders Certification Program	Chicago, IL	[Register]
19th Sep	Enhancing Your Emotional Intelligence	Boston, MA	[Register]

October, 2012
3rd Oct	Strategic Thinking	San Francisco, CA	[Register]
23rd Oct	The Coaching Leaders Certification Program	San Francisco, CA	[Register]
23rd Oct	Strategic Thinking	Chicago, IL	[Register]

November, 2012
6th Nov	Change Leadership How Leaders Drive Organizational Change	San Francisco, CA	[Register]
7th Nov	Change Leadership How Leaders Drive Organizational Change	Chicago, IL	[Register]

December, 2012
11th Dec	The Coaching Leaders Certification Program	Boston, MA	[Register]

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Leaders Training Seminars and Classes

From Jack Quinn Solutions, L. L.C

CPSM Certification Preparation Course

...iques and study methods presented in this seminar, supply leaders are able to pass easier and faster than others seeking the certification. This course will optimize your time because we will... -Focus on areas with the most questions on the exam -Review the different formats used by ISM to ask questions -Provide a review of memorization techniques in order to optimize learning -Discuss more...

CPSM Certification Bridge Exam Preparation Course

...iques and study methods presented in this seminar, supply leaders are able to pass easier and faster than others seeking the certification. CPSM Certification Made The Difference CPSM certification was a goal when I was making a career transition from the military; focused on finding an occupation. I had very little time to dedicate to studying for certification. I understood that a CPSM more...

From Taylor Performance Solutions, Inc.

Supervisory Skills Workshop

...rvisors. This one day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance expectations and objectives, motivating to improve performance, delegating more...

From Predictive Analytics World

Predictive Analytics World, April 25-26, 2012 in Toronto

...tics experts, practitioners, authors and business thought leaders, including keynote addresses from Edward Nazarko, Client Technical Advisor, IBM and PAW Program Chair Eric Siegel, plus special session from industry heavy-weight John Elder, CEO & Founder, Elder Research, Inc. Case Studies: How the Leading Enterprises Do It Predictive Analytics World focuses on concrete examples of more...

Predictive Analytics World, March 4-10, 2012 San Francisco

...tics experts, practitioners, authors and business thought leaders, including keynote addresses from Piyanka Jain, CEO, Aryng. com, former PayPal Business Analytics Head, and PAW Program Chair Eric Siegel, plus special sessions from industry heavy-weights Andreas Weigend and John Elder. Case Studies: How the Leading Enterprises Do It Predictive Analytics World focuses on concrete examples more...

Predictive Analytics World for Government Sept 12-13 in Washington DC ...tics experts, practitioners, authors and business thought leaders, including keynote addresses from Predictive Analytics World for Government Conference Chair John Elder, Chief Scientist and CEO of Elder Research and award-winning analytics author, and Earl Devaney, Chairman of the Recovery Accountability and Transparency Board, plus a special featured session from David Williams, Inspector more...

From Calyptus Consulting Group

Conflict Management

This 1-day Conflict Management is highly interactive and focuses on improving conflict resolution skills. Participants will learn how to recognize conflict situations, and apply classic conflict-resolution strategies. We will explore how conflicts arise and discuss ways to maximize individual differences to build collaborative teams and productive relationships. Emphasis will be placed on how to more...

From Bold New Directions

Resilience At Work

Resilience At Work is an experiential training program that enables participants to master the competencies of professional resilience, even during times of tremendous external change. Participants learn to assess their own individual resilience by looking at the components that support or detract from resilience using the SUPPORT model. Working from a platform of resilience, more...

Negotiating Success

...others to work toward win-win Who Should Attend? - Leaders - Managers - Supervisors - Negotiators at all levels - Service Providers Workshop Materials: Every participant receives a personalized DiSC Personality Profile assessment and a Negotiating Success! Workshop Manual including text, work-sheets, and exercises. One Day Options The two day Negotiating Success! more...

Think On Your Feet ®

Think On Your Feet ® is a core competency in leading edge organizations. It is the platform on which to build speaking, presenting, writing & negotiation skills. Think On Your Feet ® introduces the capsules-of persuasion concept along with 10 plans that structure ideas quickly for Clarity, Brevity, and Impact. This globally acclaimed workshop actually trains leaders and front line more...

The Leadership Edge

...Leadership Edge is a dynamic program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the principles of R. E. S. P. E. C. T., leaders more...

Creating Customer Loyalty

...o be of ever greater service. Who Should Attend? Leaders, Managers & Supervisors, and All Individual Contributors. Workshop Materials: Every participant receives a personalized DiSC Personality Profile assessment and a Creating Customer Loyalty Workshop Manual including text, work-sheets, and exercises. Coaching Option: Coaching is a powerful way to build on the new more...

Thriving In Times of Change

...? - Teams from all levels of the organization - Team Leaders & Individual Contributors - Project Teams Workshop Materials: Every participant receives a copy of the Thriving in Times of Change workshop manual containing background material, work-sheets, examples and exercises for future reference. Follow-Up Coaching: Optional follow-up coaching is available following the more...

Coaching Skills For Managers

...aching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about more...

From Wintrac Inc.

Leading Todays Workforce (leadership development) ...dents understand all the various components of successful leadership. Student will learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place, and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building, and listening effectively. more...

DotNET Tuning Debugging and Optimization ...to these technologies, and so can be suitable for project leaders and architects who need a good understanding of .NET but may not have the time to take a complete curriculum of courses. This course is practical, with many example program that demonstrate effective debugging and optimizing techniques. The goal is to quickly bring you up to speed in the development of effective and reliable more...

Leading Todays Workforce ...dents understand all the various components of successful leadership. Student will learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place, and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building, and listening effectively. more...

Communication Skills for Emerging Leaders Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various more...

Meeting Skills for Leaders, Third Edition ... meetings begin to feel like--routine. MEETING SKILLS FOR LEADERS (formerly titled EFFECTIVE MEETING SKILLS) is just the sort of back-to-basics guide to organizing and conducting productive meetings every manager, supervisor, or team leader needs to get ideas and find inspiration to energize and motivate their groups. Every aspect of planning and preparing for a successful meeting is covered, more...

Recruitment and Interviewing Skills ...leaders need the skills to find and recruit the best candidates for their team. The course is a two-day event which involves participants working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs, etc. You can get a complete list of other Professional Development classes at more...

MAKING PROJECTS WORK ...ect team members, practicing project managers and project leaders who need to achieve consistent project success through people. Participants will acquire advanced interpersonal skills and learn consensus-building techniques that help provide clarity and garner commitment from team members, customers and management. These influential skills are instilled in participants through real-world more...

MICROSOFT PROJECT 2003 ...his introductory workshop helps project managers and team leaders master the basic features and functionality of Microsoft Project 2003, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are more...

MICROSOFT PROJECT 2007 ...his introductory workshop helps project managers and team leaders master the basic features and functionality of Microsoft Project 2007, such as initiating projects, planning, executing, controlling and reporting on progress. Emphasis is placed on using software to effectively create and manage project schedules using accepted project management principles and techniques. Students are more...

Building Organizational Trust New Manager development ...se two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and more...

Building Organizational Trust ...se two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and more...

Adapting Your Style ...leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for more...

From Management Training Institute

Leadership Edge

Coaching Skills For Managers

...aching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive training program delivers powerful tools for leaders at all levels. It helps leaders better access and align their staffa ™s personal experiences, traits and skills. Participants will also discover more about more...

From Simons-White & Associates, Inc.

Business Operating System (BOS) Overview

This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met. Course available in five languages: English German French Spanish Portuguese Course Objectives: Participant more...

From LodeStar Institute

Six Sigma Black Belt Training

...he backbone of process improvement. They are the project leaders of most Six Sigma projects. This course teaches all of the skills necessary for successful leadership of a Six Sigma project. Six Sigma Black Belts generate an average of more than $200K per project of savings and new net revenue. Each Black Belt can lead 3-5 projects per year. Participants in this course are encouraged to more...

Lean Six Sigma Black Belt

...hts of lean implementation. They are the direct managers/leaders of Lean Sigma projects. This program teaches all of the necessary skills for successful leadership of a lean Sigma project. lean Sigma Black Belts generate an average of more than 200 thousand dollars per project of savings and new net revenue. Each Black Belt can lead 3-5 projects a year. A certificate will be awarded upon more...

From Dale Carnegie Training of Ohio and Indiana

The Dale Carnegie Course on Effective Communications and Human Relations

...leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be more...

From Mitchell Phoenix

The Team Leaders Program

...Leaders' Program is the foundation programme for managers wishing to develop their management style in order to increase their effectiveness in today's business environment. The structure of one seminar per month over three months allows the introduction of new ideas and the opportunity to put them into practice - the chance to do things differently. The sessions encourage discussions more...

From 6P International, LLC

Advanced Wilderness First Aid Advanced Wilderness First Aid is a 16- to 20-hour course for those who are involved in serious wilderness activities. This course is the choice of many wilderness trip leaders and guides. more...

From Sapphire Training & Consulting, LLC

Selecting a Mentor Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark. more...

Getting People to Follow You

Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization. more...

Staying Grounded

When you are in a leadership position, it can be easy to have the ivory tower syndrome. Successful leaders remember where they come from and how they got to the top. This class is designed to reflect upon how you got to where you are and remember all of the people that helped you get there. We will also discuss staying grounded as you move further up the ladder. more...

From Leadership Management Institute

Leadership Coaching Want to take it to the next level? Want to learn the key characteristics that makes 13% of leaders more successful than everyone else? Want to grow and improve your overall organization's performance? Enter our one year leadership coaching process to grow and achieve! This unique process is based on the most researched data on leadership available in the market. more...

The Total Leader

The Total Leader Concept is a new paradigm for 21st century leaders. As global competition heats up, change accelerates to breakneck speed and customer demands escalate, the need for effective leaders is reaching epidemic levels. The Total Leader develops the four quadrants of leadership: Personal Productivity Personal Leadership Organizational Leadership Motivational Leadership more...

From Resources Unlimited

Focus on Facilitation from Edward de Bono

...Workshop A new, advanced course for facilitators, team leaders, and managers Facilitator skills are in high demand today as companies search for specialists who are professionally trained to effectively manage team interactions. Whether live or virtual, teams need assistance to move quickly toward project and process goals. Millions of dollars are wasted daily by employees trapped in more...

From Optivation

The Art of Leadership II

...Leadership II Fee: $450 + Materials Dates: 05/ 03/ 2010-06/ 10/ 2010 Instructor: Karen Pikula Prerequisite: The Art of Leadership Course I The Art of Leadership Course Two builds on Course One and focuses on the application of the principles, methods, and techniques for developing others that were covered in Course One. In this course, students will look at the importance of vision as an more...

The Art of Leadership I

...010-04/ 25/ 2010 Instructor: Karen Pikula In The Art of Leadership Course One students will self define leadership and the role it plays in their life. They will learn the elements of caring leadership, how to identify the satisfactions and frustrations of leadership, and what people want in a leader. They will learn to look at leadership through the lens of both trait and behavior theories. more...

From Create-Learning

3 Reasons why Your Leaderhip Sucks and how to improve it ...leadership being a philosophy of the individual, many individuals have a limited idea of what and how to improve their personal and team leadership experience. This workshop will highlight 3 areas for leaders to do more than engage their teams in projects. These 3 steps will empower those who lead teams, as well as those who are not necessarily in the position of leader to determine ways to more...

From Honig IdeaGuides

Leading Effective Meetings

...leaders' attendees will no longer feel like they are wasting their time at meetings. In fact, they may actually enjoy going to meetings (imagine!). Participants will learn how to... Use simple tools for creating a more directed focus in meetings. Make their meetings more productive - get things done in half the time. Make meetings more interesting, engaging and worthwhile more...

From 4 Hour Training

Ethical Leadership

For all leaders - upper management, middle management, front-line supervisors, and team leaders-ethics is essential to success. This program helps leaders understand the benefits of ethical behavior and to apply ethical principles in their roles as leaders. more...

From Simple Leadership Strategies

The Transformational Leader-Manager - Proven Strategies for Management Success An exceptional manager can oversee a given task or project in a planned, organized and controlled manner. For an exceptional leader, people are willing to walk through walls. To create lasting change, one must have the capacity to inspire transformation. In the 21st century, being only one of the above is simply not enough a we need Transformational Leader-Managers. This seminar is more...

From ITSM Academy

ITIL V3 Lifecycle Course - Service Transition ST ...ence: CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the ongoing management coordination and integration of strategizing activities within the Service Lifecycle. Individuals who require a detailed understanding of the ITIL Service Transition phase of the ITIL more...

From Technology Ed

Software Testing

...esters, Quality Assurance personnel, and IT business team leaders or managers. IT managers and team leaders would also find this course beneficial in order to gain a better understanding about the effectiveness of implementing a software testing program. Recommended Prerequisites No previous testing experience or exposure to software testing is required. A general knowledge of software more...

From Vtguru

VMware ESX Administration Online Training

...orate challenges that IT Professionals and Organizational Leaders face. Shrinking or limited budgets are a reality. Your investment in training must be focused, customized, project specific, and guaranteed. Most importantly, the time and money you invest must provide immediate, job-specific returns. Our Instructor-led training solutions conveniently fit the budget and time constraints of more...

From DJH & Associates Consulting

How to Become a Successful Supervisor

... receiving the focused training they need to be effective leaders and managers in their new roles. In today's economy, providing superior service is no longer optional - it is a survival skill. Organizations face stiffer competition, more knowledgeable customers, and tougher market conditions. Building relationships and value are critical to the organization's success. Formulating and more...

From Linkage, Inc.

Enhancing Your Emotional Intelligence Today's leaders need more than technical ability and IQ to effectively lead and inspire others. It is critical that they bring Emotional Intelligence to bear on issues facing their workforce. Through this intensive skill-building and tools-based course, learn how to enhance your self-awareness, build trust, rediscover the power of empathy, and build additional Emotional Intelligence capabilities. more...

Linkage's Leadership Academy ...Leadership Academy is to accelerate the development of leaders so that they can reach higher levels of success and produce better results for their organizations. The Academy accomplishes this by developing essential competencies and skills, introducing new approaches and global best practices, and inspiring personal commitment to leadership development. The Leadership Academy is a four-day more...

Change Leadership How Leaders Drive Organizational Change

Learn a step-by-step process for leading successful change, gaining greater commitment, removing obstacles to change, and assessing your organization's overall readiness to take on the challenge of change. As a participant, built-in discussions, activities, assessments, simulations, and application to your very own real-world changes will help embed the learning and ensure your skill development. more...

Connecting as a Leader Communicating for Impact

...leaders use every conversation to highlight their points of view, achieve goals, influence change, impact behaviors, and strengthen relationships. This accelerated blended learning program leverages a two-day face-to-face program, along with our virtual classroom to help leaders improve their communication strategies, maximize the impact of every interaction, and achieve business results. This more...

The Coaching Leaders Certification Program

...and continuous learning. Linkage has been specializing in leadership coaching for over twenty years, successfully guiding individuals, teams, and Fortune 500 organizations to drive behavioral change in alignment with their business strategy. The Coaching Leaders Certification Program is based on our extensive work in the field of coaching. During this intensive program, participants will more...

What Got You Here Won't Get You There

Linkage is proud to bring you this practical one-day program featuring coaching guru, Marshall Goldsmith a world authority in helping successful leaders get even better. Hear from Marshall Goldsmith about how to unlock the keys to your professional success and use proven tools and processes to identify limiting behavioral habits. Reap the added benefit by working to improve yourself as a leader more...

Today's HR-Designs for Strategic Partnerships

...han tactical level. As businesses become more complex and leaders are forced to rise to the occasion during times of uncertainty and change, it is vital that HR does the same. Some HR organizations have gone through the process of fundamentally re-purposing what they do and why they exist, but little has been shared on which design option will most effectively achieve strategic goals. In more...

Strategic Thinking

More than ever, todaya ™s leaders require the ability to execute tactically, as well as work and think strategically. The key lies not just in individual skills, but also in the ability to engage others in an ongoing strategic process. Come to this program to discover your capabilities as a strategic thinker, gain an understanding of the key components of strategic thinking, and apply more...

High Impact Relationships Enhance Your Emotional Intelligence

The ability to build trusting relationships distinguishes those who flourish from those who falter. This program enables leaders to build the emotional intelligence skills they need to create trusting and productive relationships for greater results. Using an experiential learning approach, adopted from Dr. Scott's work at Stanford University Graduate School of Business, you practice leading-edge more...

Designing and Implementing Leadership Development Systems

When it comes to developing the leaders within your organization, the stakes are high and the potential payoff is enormous. Through our hands-on approach, learn how to design and implement the critical elements of a leadership development system that integrates career planning, fast track development programs for high potentials and succession management. more...

Coaching for Business Leaders

Coaching is the most effective technique a manager can employ to enhance individual and team performance. In the current economic environment, managers are challenged to get the best from each and every individual. This program is specifically designed to train business directors and front-line managers on how to coach their direct reports and teams to high levels of performance to achieve more...

From Treeline Training, Inc.

Adapting Your Style for Increased Effectiveness ...leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and practice tools for more...

Building Organizational Trust This program will teach you the benefits and behaviors that will inspire a trusting culture, recognize and practice the Five Pillars of Trust and regain trust that has been lost. Trust is the key to a cohesive and collaborative organizational culture. Course Objectives : Successful completion of this course will increase your knowledge and ability to: a Understand the benefits of working more...

From People Biz Inc.

The Seattle Coaching Clinic Coaching Skills for Managers Leaders

Join us for The Coaching Clinic: Coaching Skills for Managers September 28-29, 2010 (This program has met the HR Certification Institute criteria to be pre-approved for recertification credit: 11. 5 hours) Coaching is the quickest and most effective method for developing your employees. A fun, highly participative and practical course designed to provide you and your managers with the tools more...

From Treeline Training, Inc.

Communication Skills for Emerging Leaders This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities. more...

From Linkage, Inc.

Leadership Level Facilitation Delivering Dynamic Leadership Training Among the most challenging training situations is leading learning programs for managers and leaders who have limited time- and high expectations. Being at your best in the moment and giving yourself every potential advantage before stepping into the room are critical to your success. In this experiential program, receive best practices, effective tools, and innovative facilitation approaches to more...

Maximizing Your Influence Designed for Women Leaders ...leadership doesna ™t come in a male/ female version, women bring specific strengths and face a unique set of challenges in leadership positions. After determining your influence styles, strengths, and developmental opportunities, this program will explore differences in gender communication, ways to make your voice heard, and how to adapt your approach without surrendering your personal more...

From People Biz Inc.

The Coaching Clinic Coaching Skills for Managers & Leaders- Austin TX

Join us for The Coaching Clinic: Coaching Skills for Managers May 11 & 12th, 2010 (This program has met the HR Certification Institute criteria to be pre-approved for recertification credit: 11. 5 hours) Coaching is the quickest and most effective method for developing your employees. A fun, highly participative and practical course designed to provide you and your managers with the tools more...

The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx

...d how to apply them. WHO SHOULD ATTEND Managers and Leaders who want to develop their coaching and interpersonal skills. Learn powerful and effective techniques that help you seize daily coaching situations. What coaching is about, why it is effective and how to implement it in the workplace. Learn how to make the traditional switch from "Command and Control" style management to more...

From Linkage, Inc.

Strategies to Win Talent War

Talent management is becoming the key strategic priority and challenge of leaders who are committed to execution, collaboration, and high performance. In this dynamic two-day workshop, prepare to face that challenge through Linkagea s groundbreaking Talent Diamond methodology which explores acquisition, development, retention, and placement. more...

From People Biz Inc.

Team Building Teleclass April 8th, 15th, 22nd, and 29th @ 3 pm CST ...r a 4 week teleclass on Teambuilding Who should attend? Leaders and managers who want to move their team to the next level! Learn the Five Keys to Effective Teambuilding Team vs. a Group Behaviors of a Team -What to Model as a Leader Language of Teambuilding Principles of Teamwork The Result of Effective Team Building is that your role changes! Call us to reserve your space! more...

The Coaching Clinic -Coaching skills for managers

... principles of coaching Who should attend? Managers and Leaders who want to develop their coaching and interpersonal skills. Course Overview Learn powerful and effective techniques that help you seize daily coaching situations. What coaching is about, why it is effective and how to implement it in the workplace. Learn how to make the traditional switch from Command and Control more...

From People and Processes, Inc

Maintenance Planning and Scheduling ...g role such as Maintenance Supervisors and Managers, Team Leaders, Operations Supervisors, and Materials Management Supervisors. This comprehensive course is designed to educate the Maintenance Planner Scheduler on approaches to drive improvement in craft resources and efficiency. Not by asking people to work harder, but smarter; by eliminating the losses associated with chasing parts, looking more...

From TrainersDirect

Coaching for Performance

...HRD professionals are being asked to train organizational leaders to be coaches. This ambitious series is intended for individuals who must coach others to improve performance and achieve results. The program is a three-day format which can be broken into half-day or full-day sessions. Participants will learn to use coaching as a motivational tool to improve performance. The format includes more...

From Bpminstitute.org

Advanced Process Management Principles - Key to Sustainability

...leaders want? In a word a RESULTS! And that is precisely what process management can deliver when practiced at the enterprise level. BPM is not just about technology. It is first and foremost about improving organizational performance. Major initiatives will only be optimized if senior leaders are engaged in applying process management principles and practices at the enterprise level. To more...

From LaMarsh & Associates, Inc.

LaMarsh - The Leader as Sponsor of Change

...Leadership plays a key role in change "Better, faster, cheaper" is becoming a standard operating principle among organizations that want to remain competitive. While leaders try to stay focused on building a clear vision for the future and making sure it happens, they are confronted with increasing pressure to become more involved in change initiatives. Leaders can't just articulate a vision more...

From The Innovation Games Company

Innovation Games for Customer Understanding in Mountain View CA This course is based on Luke Hohmanna ™s book "Innovation Games ®: Creating Breakthrough Products Through Collaborative Play", and the techniques have been used by such companies as HP, Adobe, Cisco, SAP, Qualcomm, Emerson Climate Technologies and many others. Modern product development practices, especially those that focus on innovative products and services, place great emphasis more...

From The College of Call Center Excellence

Call Center Workforce Management Certification

Call Center Workforce Management Certification Training Course Agenda: Gathering Information The Foundation to all Workforce Management practices Forecasting Setting the framework for Contact Center Success Planning Matching Supply to Demand Analysis Reviewing the outcomes to determine improvements to the next forecast and plan Change Management Preparing leaders to lead more...

From PTR Training

Leading Change Management Initiatives This course is designed to provide managers and leaders the skills necessary to manage workgroups successfully through change initiatives. Through in-depth skill-based learning and real-world application, your participants will walk away with skills they can really use. If your organization is going through constant change or is about to undergo some big changes, this program will help the process more...

The Outstanding Supervisor

Performance starts at the top. Through this high-impact course, you will learn to evaluate performance, access responsibilities and increase productivity, even under difficult circumstances. Whether youa ™re moving into supervision or have been in management for years, wea ™ll teach you the skills that are needed to lead your team to remarkable results. more...

Coaching for Maximum Performance Good leaders do not just manage employees, they coach performance. This interactive course will teach you the how-toa ™s of coaching for excellence. Youa ™ll learn how to enhance core competencies of each employee and instill team values and concepts that make a championship team. Help your employees be more productive by calling us today! more...

From ATHENA Academy for Female Bodyguards

Female Close Protection Operatives Training Course Advanced-Level 2 ...Prime Ministers, celebrities, CEO's and other influential leaders. Download our high quality PDF brochure: http://www. AthenaAcademy. com/ Students will learn the essential elements to working with a coed team in a professional environment and will learn essential team building skills, appropriate operating procedures and protocols used to protect dignitaries and other leaders. Some of more...

Female Close Protection Operatives Training Course Basic-Level 1 ...Prime Ministers, celebrities, CEO's and other influential leaders. Download our high quality PDF brochure: http://www. AthenaAcademy. com/ Students will learn the essential elements to working with a coed team in a professional environment and will learn essential team building skills, appropriate operating procedures and protocols used to protect dignitaries and other leaders. Some of more...

From Association of Ministry Development Training Centers - Worldwide

The Call To Ministry

This course offers participants the opportunity to learn from the inside, how to respond to the call of God upon your life. The Call to Ministry delivers clear insight and practical understanding of how ministry will affect your life. It is designed as the introductory course with no prerequisites. Participants learn the importance of giving a response to the call upon their lives, the more...

From Pyramind

Music & Audio Production Night Certificate

Welcome to Pyramind's Music & Audio Production Night Certificate Program! Pyramind s Music & Audio Production Night Certificate Program offers the best of both worlds easy to schedule night classes in an easy-to-digest format. These 10 powerful audio and music production classes are delivered over 6 months, making the time commitment easy only 3 nights a week! The curriculum covers the more...

Pyramind Digital Producer Certificate

...g, our program focuses on relationships with the industry leaders in digital audio and music production as well as the drive needed to be your own boss." Our curriculum is broken into 4 levels, concentrating on the tools, the skills and the chops that every producer must master to succeed. Each level builds the foundation of knowledge and experience for the next. Classes are scheduled in 20 more...

From Manufacturing Executive Institute

Project Management Fundamentals ...ifference between Project a Managementa and Project a Leadership.a a How to be an effective Project Leader and change agent. a How to identify and manage project risks. Through a unique training process that includes lecture, numerous individual and group exercises, and an innovative a threaded project role-playinga simulation, this workshop provides participants with a solid more...

Driving Business Performance With New Metrics and Incentives ...ndustry, serving the same customers post poor results? Leadership is often presented as a simple one-word reason for this difference in performance. Upon deeper examination, one will discover that it is not just the caliber of leadership but is often the caliber of the performance metrics which the leaders are charged to achieve. These metrics serve as guides to shape the leadersa ™ more...

From Professional Partnering Services, LLC

Leading an Alliance Team

...cess. Hear the experiences of highly successful alliance leaders, build an action plan together with fellow alliance leaders facing similar challenges, and receive follow-up coaching as you implement your plan so you can say: We have the right partners! Discover a tool that translates your business strategies into profiles of your ideal partners. Decide for yourself if you currently more...

From Disney Institute

Disneys Approach to Leadership Excellence ..., beliefs, and strategies. In Disneya ™s Approach to Leadership Excellence, one of the five core topics featured at Disney Institute, youa ™ll learn that in the Disney organization, leaders at every level are constantly aware that theya ™re "telling a great story;" one that consistently complements and pursues the goals of the entire corporation. Whether subtle or overt, more...

From OneSource Professional Training Solutions, Inc

ITIL FastTrack to Expert Program

... a CIOs, CTOs, Managers, Supervisory Staff a Team Leaders, Designers, Architects, Planners a IT Consultants, IT Audit Managers and IT Security Managers a Candidates wanting a full-featured path for achieving the ITIL expert certification. Prerequisites The candidate must hold (photocopy required) one of the following: *v3 ITIL Foundation Certificate *v2-v3 more...

From White Box QA

Selenium WebDriver Training ... Who Can Attend Software testers, programmers, test leaders, quality specialists and those who would like to learn Programming and Testing technologies. A familiarity with software development concepts is assumed. Familiarity with Web technologies and object concepts is helpful. We will be teaching from basics till advanced. Selenium Selenium is a web application testing framework more...

From Center for Shamanic Practice, Inc

VISION QUEST 2011 ...ch on Sunday. Vision Quest is limited to 20 people. Leadership provided by Deborah and Stan Ling, both seasoned retreat leaders. The retreat setting is an incredibly nurturing sacred space. The cost for the entire weekend is $375 for those fasting and sleeping on the land. Fee is $425 for those fasting but sleeping in the lodge, and $450 for those partaking of lovingly prepared, more...

From MIS Training Institute

The MIS Audit Leadership Institute

This five-day, fast-track program has been specifically designed to provide senior-level audit leaders with the strategic approaches and critical skills they need to successfully guide the audit function in 2012 and beyond. more...

From Secondg.net

If All Bosses Could Be Like David - A Webinar

...yone needs. Who is David? Come find out. Each of these leaders has something in common; they know how to help their employees feel valued. If employees don't feel valued they will not be as committed, productive and team focused. Instead they will become distracted, focused on their own needs, not the teams and spend more time on non-work related activities including searching for another more...

From Projections Consulting, Inc

DELIVERING SUCCESS TRAINING SERIES Enhancing Your Business Skills Projections Consulting, Inc. offers a series of free training aimed to help small business owners, managers and leaders enhance their technology, marketing, leadership and management skills. Our courses include materials, free parking & snacks. more...

From The PMO Practice

Driving Mergers Acquisitions - Innovating for Profits

...rate first before optimizing) 2. Engage cross functional leaders early in the process with an M&A Plan that best integrates product, people and process 3. Who owns the deliverable. 4. Identify key issues such as technology platforms, supply chain management and go-to-market plans. 5. The 5 key M&A phases Register NOW for a chance to WIN a Kindle Fire and receive $100 worth of goodies more...

From The Millennium Group International

Leading Through Change ...Leaders create change. Change management is the art and science of leading an organization and its people through the predictable transitions from current reality to a preferred future state. Use change as part of your leadership repertoire. Change takes time. "Fine-tuning" can be ongoing and require only months, whereas radical overhauls can require three to five years. In efforts to more...

Leading and Managing in the New Millennium ...gement skills fast and get on the fast track to achieving leadership success. Foundational leadership training will cover the proven management techniques and powerful strategies you need to become a stronger, more confident and respected leader. Highlights of the workshop include: 1. Recognizing the difference between managing and leading and identifying when each is essential 2. more...

From Anchor Planning Group

Customer Service

Customer Service is key to an organizationa ™s success at every touch point. To cultivate a spirit of exceptional customer care within your organization, Anchor offers the CARE Customer Service Workshop. This workshop is designed to introduce your entire organization to a customer service model that is applicable at all levels while complementing and building on your own customer service more...

Diversity and Inclusion Workshop for Managers ...th additional modules for managers and supervisors. Since leadership plays a critical role in creating ongoing positive change, this workshop prepares these leaders to leverage diversity and inclusion as a multi-faceted and ongoing process. Participants in the Mangers workshop will develop and practice a range of skills necessary to successfully implement a diversity program. They will learn more...

Leadership Team Awareness Workshop ...leaders an opportunity to explore evolving diversity and inclusion issues in order to gain an understanding of their impact on organization climate and mission effectiveness. The intent of this workshop is to raise senior leader awareness of personnel dynamics and incorporate participants' personal and professional experiences in solving organizational issues, beginning with how values and more...

From The Leaders Institute

High Impact Leaders

...Leaders course is a powerful leadership training seminar that focuses on developing skill sets that help participants become stronger, more confident leaders and managers. Skills focused on in this program include public speaking, listening, people skills, memory, problem-solving, and the ability to develop more leaders within the organization. Over the past decade, our instructors have more...

From CCAD inc.

AutoCAD - Beyond the Basics

... methods as well as styles to manage text, dimensions and leaders. Techniques for using layouts and viewports to create multia scale, multia page designs are explored. Experience with the topics covered in the AutoCAD a The Basics course is necessary as this workshop builds on these concepts. Exercises for the workshop are drawn from a variety of disciplines, including part design, more...

From TrainSmart, Inc.

Coaching For Performance ...the perception that monetary rewards are the primary tool leaders have to maximize performance. Finally, there is one of our biggest fears in the workplace - coaching strong employees who rarely need performance coaching. We probably could get along quite nicely by smoothing over the small or infrequent issues with these employees but the truth is above-average employees, on occasion, create more...

Laws For Leaders ...leaders is a workshop for front-line supervisors, upper level supervisors, HR employees, and any other individuals that have the authority to discipline or even discharge. For example, front-line supervisors should be trained in harassment and hostile environment prevention. If a supervisor has final authority to discharge, he/ she should have training in disparate treatment and disparate more...

Ethics In The Workplace ...Should Jane steal from the company?a The real world of leaders and managers is often much more complex than that. The Problem Most people have not developed a keen sense of ethical problem solving that is based on a model and, consequently, sometimes find themselves in business and personal situations for which they are unprepared. Our Solution To Learn... a To recognize more...

Fundamental Leadership Skills Training This workshop will help participants with the fundamentals needed to develop and improve their effectiveness as a leader. They will build on their previously successful experience in leadership situations in order to achieve higher levels of personal performance and productivity. This program develops leadership skills by using follower-ship as a method to determine onea ™s leadership more...

Conversation Skills Training - Conversation SMART ...leaders coach, communicate, praise, and model crucial conversational behaviors. The purpose of Conversation SMARTa is to provide you with techniques to enhance your communication skills and increase your results during critical conversations. a Supervisors, team leaders, all levels of management will learn how to conduct those challenging conversations by using tact and confidence. This is more...

From America First Consulting

Lean Six Sigma Yellow Belt Training

Yellow Belt training: Provides the tools to enable students to be improvement team members. The two day class covers the basics of Lean, Six Sigma and Theory of Constraints and ways to improve a process. This is an interactive class with lecture, discussions, simulations, video, and other learning activities. By training team members at this level it improves the effectiveness of the improvement more...

From Dale Carnegie Training - Virginia

Dale Carnegie Course for Effective Communication and Human Relations

This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. You'll be better equipped to perform as a persuasive communicator, problem-solver and focused leader. And you'll develop a take-charge attitude initiated with confidence and enthusiasm. more...

From Fathom Corporate Training

CULTURAL DIVERSITY SKILLS TRAINING

...cultural diversity and enables your organization and your leaders to meet the high-performance demands of an increasingly global economy. The most popular programs are American cultural values, Chinese cultural values and the culture of Mexico. These cultural courses result from collaboration among dozens of acclaimed intercultural experts from 35 countries. Participants learn a process more...

From Mobile Technical Institute

Leadership Basics

...leadership are two entirely different things. Many people function as supervisors without exhibiting the traits the position them as leaders with their staff members and peers within their organizations. Leadership is an intangible quality, yet it is key component of professional success. Learn more about the nature of effective leadership, leadership styles, personality types, servant more...

From True North Executive Development

Executive Time Management

...ours greatly impacts our success or failure. Effective leaders explore how to tackle time head-on, learning how to prioritize tasks and address common daily interruptions such as phone calls and e-mail. They will gain the tools to: * Identify and take responsibility for time-management concerns * Fend off casual, drop-in office visitors * Maximize workspace through better more...

Executive Communications Skills

...Leaders who are aware of the power of conversation use it as a precious asset, managing it to achieve unforeseen innovations and improvements. Six important principles are covered: -- Be aware of conversation and pay close attention to how you speak and listen. -- Don't dwell on past conversations; use them to establish a connection and then move on. -- Be aware of, manage and more...

The 4 Roles of Leadership

...Leadership The smooth current of business is history. Today, turbulence reigns in what Stephen R. Covey terms the "permanent white water world." Good management skills are still very important for the day to day, but navigating white water successfully must begin with effective leadership. The 4 Roles of Leadership delivers the tools, processes, and context to lead successfully-even in a more...

From Rescue Institute

Executive Coach Training for Leaders HR Managers and Coaches- SHRM Certified

...lls quickly and powerfully. You will expand your personal leadership skills and learn how to use new methods to help others grow. You will learn a proven coaching process- gaining critical knowledge about your coaching style and how to apply your inherent strengths to coach others. This experience will help you create a healthy and productive coaching climate in your organization. SHRM more...

From Succession Builders, LLC

HRCI Pre-Approved Talent Review and Succession Strategy Workshop

Attend the HRCI Pre-Approved Talent Review and Succession Strategy Workshop January 18-19, 2012 (to be held in Dallas) For more information, the registration link and testimonials, go to www. SuccessionConsultant. com Facilitated by talent management author and international consultant Doris Sims, SPHR. Obtain the practical ideas, tools and skills to lead a Talent Review and Succession more...

From Virtues Village LLC

Awakening the Gifts Within - An Introduction to the Five Strategie of The Virtues Project "Awakening the Gifts Within" is a fun an interactive workshop that will introduce you to the Five Strategies of The Virtues Project through hand-on activities. You will receive information and practical application tools for the Five Strategies of The Virtues Project. This is a universal program model for parenting, character education and classroom discipline, corporate development, community more...

From Morningstar Ventures

Advanced Consulting Skills Course

... charter, are responsible for partnering with operational leaders to deliver a solution or result. But to be effective, they must act as catalysts, that is, enter a business problem, design and implement a changed condition, then exit, on to the next challenge. Mastery of this process requires finely tuned skills. If your success depends on the clienta ™s outcome being met, not just on the more...

From Knowledge Source Inc

Getting Started as a New Leader ...standing performance and rewarded with a promotion to the leadership ranks. Unfortunately that stellar individual contributor isna ™t magically transformed into a successful frontline leader overnight. This course arms new leaders with the knowledge and skills they need to confront the challenges associated with getting their footinga and getting results more quicklya in their new more...

From SAI Global

ISO 14001 - Understanding and Implementing Course for Senior Management

...leaders gain a thorough understanding of the critical business issues related to ISO 14001 and EMS registration. Experienced consultants lead the session, providing insights and up-to-date information on the emerging standards and business issues related to ISO 14001 and Environmental Management Systems. A global perspective helps illustrate understand the potential business and economic more...

From Knowledge Source Inc

Agile Project Management Introduction ...s Todaya ™s software teams require vastly different leadership and management skills from the Project Managers to truly achieve success. You cana ™t simply tell everyone what to do. Instead, you need to be a strong coach, a change agent, and very effective at stakeholder management. Each method and discussion point brings home the fact that trying to drive success through planning more...

From Situation Management Systems, Inc

Positive Power and Influence

...kills are primary elements of effective communication and leadership ability. As a management training and professional development organization for over 30 years, SMS offers the original influence skills program called Positive Power and Influence (PPI). This program provides people with the behavioral skills important to getting their jobs done efficiently while keeping relationships intact. more...

From Laser Recharge of Texas

Train the Trainer Program - Laser Printer Repair

...ed at an increasing rate, more and more managers and team leaders are being called upon to do training that was formerly done by experienced trainers. These trainings are performed On-Site and can me customized to fit your needs. Training Course Overview Laser Recharge of Texas training courses aim to provide the Trainer with a skill and knowledge base that will assist the soon to be more...

From Leader Learning Group

Charting the Course Understanding Labor Law Labor Relations Pro-Employee Strategies ...nvironment. This is a hands-on, practical course to guide leaders on effective strategies for protecting their human capital, their reputation, and their business goals. Techniques taught in this two-day workshop will help leaders better understand and manage labor and employee relations, protect their union-free status, and improve organizational performance. In addition, participants more...

From Training4Breakthroughs

Emotional Intelligence ...the best predictor of success in life." Time Magazine Leaders or team members who are weak in Emotional Intelligence (EI) may rely on intellectual analysis for problem solving and miss important nuances. They are often confused about what drives them and surprised by the reactions of others. Without EI we may be unaware of how our feelings are spreading to others and driving performance more...

From Brad Worthley International

Turning Managers into Leaders ...leadersa in this world because we train people to be a managersa . Managing is about process and leading is about people, so this session can help people make the transition to a leader. Brad believes that it is impossible to have a service culture unless you have leaders who are trained on how to lead people in that culture. Are you a manger that asks: a Did my employees do what they were more...

From ActionStrategy

STRATEGY QUICKSTART Improve Strategic Focus and Execution in 30 Days ...ona ™s growth and profitability in 2012 require your leaders to be competent in 3 critical areas: Strategic Thinking, Strategic Planning and Strategy Execution. Unclear goals, losing sight of priorities and lack of accountability are often causes of poor strategy execution. Imagine your organization having clear focus and the disciplines to achieve your goals consistently. This more...

From Maximum Potential Training

Communication Skills for Leaders The role of a leader requires additional communication skills. Developing those skills takes time and effort, but results in more effective performance and higher productivity. more...

From Case Western Reserve University - Executive Education

Using Influence to Effectively Sell Ideas Products and Services Nov 22, 2011 ..., which predict effectiveness in almost every managerial, leadership and professional job. Leaders and professionals who excel at this competency engage with people at a level that exudes trust, integrity and rapport. The relationships they cultivate with others have powerful effects on the outcomes they achieve, whether they are promoting a new idea, motivating staff, selling a product or more...

Process Improvement for Service Operations Yellow Belt Training and Certification Mar 27 28 2012 ...leaders with the ability to apply process improvement and quality concepts to Six Sigma projects in transactional service industries. With case studies and examples tailored specifically to services as represented in the participant group, individuals will understand the relevance, utility and impact of various methodologies and tools to their specific objectives. Specifically, the course more...

Beyond Conflict Management Transforming Conversations and Relationships Apr 18 2012 ...ther or not a creative solution will be found. Successful leaders learn to embrace conflict, create a safe space for honest dialogue, and honor diverse views while effectively reaching agreement. This requires understanding the nature and causes of conflict, the ability to recognize interpersonal dynamics, and the skills to facilitate a process that validates each team membera ™s more...

Driving the Profit Engine through Business Model Innovation Oct 3 2012 For the longest time, the corporate world has focused on product or process innovation as the primary driver of profitability. But these gains, if materialized at all, are often incremental or short-lived. Business model innovation, on the other hand, focuses on the real profit enginea the underlying logic for a companya ™s ability to create value and make money. By making shifts that more...

Leading Developing and Sustaining High-Impact Teams Jun 4 & 5 2012 ...ndings uncover critical new knowledge and skills for team leaders that can dramatically impact team performance. One of those discoveries is the interconnection between learning and leadership. How an individual learns plays a significant role in leadership development, and the leader's style and adaptability strongly impact the experiences of the team. This is because learning styles impact more...

Boyatzis on Leadership Resonance and Renewal Jul 19 2012 ...rough our Emotional Intelligence (EI), we can develop our leadership capacity to create and sustain desired change in ourselves and in others. Dr. Boyatzis is a Professor in the Departments of Psychology at Case and Organizational Behavior at Case Weatherhead School of Management, and Human Resource Management at ESADE in Barcelona, and an extensive author. Using insights from the latest more...

Boyatzis on Leadership Resonance and Renewal Dec 6, 2011 ...rough our Emotional Intelligence (EI), we can develop our leadership capacity to create and sustain desired change in ourselves and in others. Dr. Boyatzis is a Professor in the Departments of Psychology at Case and Organizational Behavior at Case Weatherhead School of Management, and Human Resource Management at ESADE in Barcelona, and an extensive author. Using insights from the latest more...

Retain Your Focus on Whats Important The Power of Mindfulness May 30 & 31, 2012 ... us and the environment. It is particularly important for leaders and managers. Mindful awareness is not innatea it is something we need to learn and practice. During this workshop we will explore mindfulness as a tool to reduce automatic thinking and acting to improve our work and life effectiveness. Using experiential learning techniques, this program will introduce ways to increase more...

Introduction to Trust Building May 17 2012 ...ontinue to grapple with the impact of a sluggish economy, leadership failures, job insecurity, and constant change, there is greater fear, vulnerability and uncertainty among people at all levels. People are looking for answers- about who they can trust and what they can trust. Yet as leaders and managers, we often fail to fully appreciate and cultivate trust in the workplace. In this more...

Introduction to Trust Building Oct 10 2012 ...ontinue to grapple with the impact of a sluggish economy, leadership failures, job insecurity, and constant change, there is greater fear, vulnerability and uncertainty among people at all levels. People are looking for answers- about who they can trust and what they can trust. Yet as leaders and managers, we often fail to fully appreciate and cultivate trust in the workplace. In this more...

Resilience Thriving through Uncertainty and Change Apr 25 2012 ...mism, Empathy, and Reaching Out. These competencies equip leaders to adapt flexibly through adversity, leading to growth and success. For upwardly mobile professionals navigating the shifting tide of change, these skills will enable participants to stand out in excellence against a backdrop of mediocrity. Using the Hay Group ® resilience workbook and assessment, this skill development more...

Enhancing the Patient Experience for a Competitive Edge Mar 6, 2012 Healthcare organizations often promise world-class care and superior quality but consumers will gauge quality on their experience at every touch point along the patient experience pathway. Research shows that patients who have positive experiences will tell others and, at the same time, become loyal fans. A great experience builds confidence and compliance. Organizations that successfully manage more...

Building Leadership Capability through the Power of Intentional Change Sep 19 2012 For managers who have already attended Introduction to Emotional Intelligence (EI), this program takes the learning to a new level with an in-depth look at the Intentional Change Process, an empirically-proven framework for achieving desired, sustained, behavioral transformation. Learn how successful leaders maintain their motivation, high performance, and ability to inspire others to achieve more...

Building Leadership Capability through the Power of Intentional Change Mar 14, 2012 For managers who have already attended Introduction to Emotional Intelligence (EI), this program takes the learning to a new level with an in-depth look at the Intentional Change Process, an empirically-proven framework for achieving desired, sustained, behavioral transformation. Learn how successful leaders maintain their motivation, high performance, and ability to inspire others to achieve more...

Introduction to Emotional Intelligence Sep 18 2012 ...leaders, executives and managers distinguish themselves by their ability to understand and manage themselves and to understand and work with others. It is a given that technical and functional expertise is the foundation for effective performance. But Emotional Intelligence (EI) competencies overwhelmingly distinguish outstanding leaders from average performers. Participants in this program more...

Introduction to Emotional Intelligence Jul 17 2012 ...leaders, executives and managers distinguish themselves by their ability to understand and manage themselves and to understand and work with others. It is a given that technical and functional expertise is the foundation for effective performance. But Emotional Intelligence (EI) competencies overwhelmingly distinguish outstanding leaders from average performers. Participants in this program more...

Introduction to Emotional Intelligence May 1 2012 ...leaders, executives and managers distinguish themselves by their ability to understand and manage themselves and to understand and work with others. It is a given that technical and functional expertise is the foundation for effective performance. But Emotional Intelligence (EI) competencies overwhelmingly distinguish outstanding leaders from average performers. Participants in this program more...

Introduction to Emotional Intelligence Mar 13 2012 ...leaders, executives and managers distinguish themselves by their ability to understand and manage themselves and to understand and work with others. It is a given that technical and functional expertise is the foundation for effective performance. But Emotional Intelligence (EI) competencies overwhelmingly distinguish outstanding leaders from average performers. Participants in this program more...

Introduction to Emotional Intelligence Dec 5, 2011 ...leaders, executives and managers distinguish themselves by their ability to understand and manage themselves and to understand and work with others. It is a given that technical and functional expertise is the foundation for effective performance. But Emotional Intelligence (EI) competencies overwhelmingly distinguish outstanding leaders from average performers. Participants in this program more...

From Scentsy Inc

Organizational Leadership This program gives the student the opportunity to learn the four key aspects of a business and how to become better leaders by using leadership theories. more...

From Making It Happen, LLC

Train the Trainer

Train the Trainer is specifically designed for restaurant employees. Train the Trainer gives your hourly leaders the equipping they need to impart job skills and information to your newly hired employees. The 4-hour hands-on workshop uses group discussion, lecture, demonstration and role-play. At the end of the workshop we do a short skills assessment and issue a certificate of more...

From Organizational Learning Systems

Managing People in the Lean System

...his three-day workshop introduces operational and support leaders to a structured management system that draws on the experience of world-class lean organizations from a variety of industries. It involves participants through a mixture of presentations, discussions and hands-on assignments and focuses on the design of practical solutions that can be implemented with immediate benefits. more...

Lean Analytics

...his three-day workshop introduces operational and support leaders to a structured analytical system that combines a variety of approaches proven to be effective in the control of problems and design of future operational states. It involves participants through a mixture of presentations, discussions and hands-on assignments, focused on critical challenges they have identified in their own work more...

From Global Strategic Management Solutions, Inc

Effective Leaders ...leaders in today's business environment. Schedule your free consulting session with Dr. Doreen McGunagle that moves you from management to leadership. Let's get started today on your career development session! Strategic Leadership Development (SLD) Benefits of coaching and workshop A complete leadership system that provides a structured framework for leadership development to improve more...

Dealing with Conflict Workshop DCI

A conflict assessment and training program designed to teach the skills necessary to consistently turn conflict into productive opportunities. Benefits Participants learn to solve conflict problems by negotiating for a win/ win conclusion instead of a win/ lose. By using skills learned in Dealing with Conflict, organizations will see more proactive problem solving and less conflict more...

From Louise Phipps Senft & Associates, Baltimore Mediation

The Enneagram -- What Every Manager Should Know ...o their own and others personal reactivity. As managers, leaders and co-workers, it is vital to understand what makes others tick. Louise Phipps Senft delves into your world through the Enneagram which opens a world of knowledge that will help you understand and accept yourself and others. This acceptance will carry you farther and faster into the success you are working toward! more...

From Strategic Consulting Partners

Leading and Supporting Change We experience change every day, in business, in our communities, in our homes, in our churches. Often change has a bad rap. We are creatures of comfort and dona ™t mind things staying the same for a while so we can enjoy the good times, enjoy a rest, not have to think about it. Competitiveness Requires Improvement. We live in a competitive world. Commerce is now global and for us to succeed more...

Conflict Resolution and Managing Team Dynamics Bring out the best in even the most difficult people by learning how to communicate with them. Participant will learn constructive methods to influence situational outcomes. Participants will learn the process of diffusing tense situations. Leaders will learn how to manage conflict in their team for improved performance. We will be using an HRDQ Conflict Inventory Assessment tool for individuals more...

Managing Performance and Goal Setting Learn how effective management of employee performance can increase profits, reduce turnover and improve the effectiveness and productivity of your team. Master the steps in the performance management continuum including effective planning, coaching and performance appraisal development. This module will include new learning on a Leaders as Teachersa and use models of successful companies to more...

Coaching Mentoring and Teaching Your Employees Leaders as Teachers This module with help participants the concept of a leaders as teachersa and have a clear understanding of how this concept influences a learning organization. Additionally, through interactive class discussions and case studies participants will learn to identify the opportunities and approaches that exist wherein leaders can teach and contribute to learning programs. more...

From ActionStrategy

Planning for Strategy Execution

PLANNING FOR STRATEGY EXECUTION The Planning for Strategy Execution workshop is designed to help leaders and teams develop strategic priorities, cascade those priorities and develop a system of accountability to improve strategy execution. This one or two day process focuses on producing results that enhance profitabiliity, customer loyalty, and internal capacity. more...

Leadership & Execution

The Leadership & Execution workshop provides leaders with the core competencies of leadership, planning and execution. Participants engage in both the theory of effective leadership and the process. Leaders will walk away with a leadership plan and a roadmap for improving organizational focus and strategy execution. Participants will receive tools to implement best practices immediately. more...

From Jacobsen Business Programs

Communications Mastery

WHAT YOU'LL LEARN: Create instant rapport with everyone you meet Learn to create trust, credibility, and respect among your co-workers The eight cardinal mistakes of communication How to be a better listener How to get heard with People-Plotting Understanding subconscious and subliminal body language Promote cooperation between you, your co-workers, managers and staff How to make a more...

From Integrated Process Developers, Inc.

Fundamentals of Project Management Workshop

... Project Managers / Team Leaders Team Leaders moving into team leadership positions Key Team Members Functional Managers Process and Performance Improvement Team Members Business Planning Personnel more...

Fundamentals of Project Management Workshop

From Mutual Vision Consulting

Strategic Planning

Laying the foundation for tomorrow's success while competing to win today. Formulating a clear and compelling strategy is among the most important work that leaders of an organization can accomplish. It is not something that would be "nice to do" when they have more time, but is essentioa to their survival. more...

From Professional Development Systems

Keys to Better Leadership

Equiping leaders with the tools, resources and ideas to more effectively guide their employees. Thousands of leaders have achieved the success they desired as a result of their participation in the program. Attitudes for Excellence Planning Releasing Opportunities Creative Thinking Decision Making Performance Appraisals Effective Communications Clarification of Expectations more...

From Dr Rick Goodman

Negotiate to Win the Art of Successful Negotiation

Whether ita ™s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. But few people understand the structure, techniques and approaches available to them as they seek to positively influence an outcome. This hands-on two day seminar gives you a step-by- step guide to more...

How to Be a More Effective Team Leader ...leaders have a clear vision of their goals and the organizationa ™s goals. More important, they have a passion that allows them to communicate that vision and rally others to share in and achieve it. In How to Be a More Effective Team Leader, youa ™ll learn the personal leadership characteristics and skills that spark the kind of energy and enthusiasm that makes productivity and more...

Change Management

This course focuses on the definitions, frameworks, and strategies for organizational change management. In this comprehensive course, you will learn how change can be managed. You will gain an understanding of how resistance to change can be overcome. This course will cover a wide variety of topics related to change management including: What is Change Management? Who are Change Agents? A formula more...

From Primose

Project Management PMP Training Boot Camp

...niors at their jobs,, operations personel, project teams, leaders, coordinators, expeditors, program managers, and project team leaders who have experience leading and directing projects and who have met the PMP credential eligibility requirement. The requirements state: Minimum of 35 hours of PM classroom instruction which this training class will provide you. Extras from Primose more...

From THRIVE! Wisdom of Life Coaching & School

Life Coach Certification Program Wisdom of Lifea ™ Life Coach Certification Program for natural leaders and those who are passionate about inspiring others to know, be and live their magnificence. During this program you will learn how to hear, questions and inspire other's inner knowing and unique gifts. You will learn how to assist others in releasing the past, hearing their real desires and experience the thrill of more...

From Interpersonal Development

Negotiating Skills Benefits of Negotiating Skills a Negotiate better deals and contracts; a Immediately improve sales and revenue; a Deal with difficult negotiators; a Improve relationships; a Adjust your negotiation style for different situations; a Create a strong negotiating position (even if you think you are in a weak position); a Manage issues of gender and culture; a Become more...

From Silicon Valley Technical Institute

IC Layout Design One of the best training courses available in industry, this course introduces the students to the process, tools and methodology of IC Layout Design using the latest Design Automation tools from industry leaders Synopsys, Mentor Graphics. etc. The course provides the students with the insight into the exciting field of semiconductor technology and electronic devices, and trains them in IC layout more...

From The Koenig Group

Leadership Skills Training

...Leadership in the 21st Century By The Koenig Group In today's fast-paced business environment, leaders need a broad perspective, vision, and acute awareness of the trends and developments shaping their organization. Effective Leadership Training can help organizations and individuals improve and build upon what's currently happening in the organization and increase performance, more...

From Leadership Management Institute

Effective Personal Productivity This is a foundation program in the Total Leader series that equips existing and future leaders to be more effective to help organizations produce greater results. more...

From Corporate Education Group

Managing Generational Differences Piloting and Motivating the New Work Force

Many organizations have figured out how to recruit young talent only to watch them drive down a collision course with seasoned employees over issues like work ethic, respect for authority, dress code and every work arrangement imaginable. The fact is generational conflicts are not merely a matter of young versus old. They mirror critical business issues every organization faces as it transitions more...

From Dale Carnegie Training

Dale Carnegie Course Effective Communications Human Relations

...leaders, professional athletes and entertainers. You'll find a disproportionately high number of Dale Carnegie Course: Effective Communications and Human Relations graduates. This course will help you master the capabilities demanded in today's tough business environment. You'll learn to strengthen interpersonal relationships, manage stress and handle fast-changing workplace conditions. more...

From Deltennium

Lead with Love - Keynote Address

... Work Leader is used to describe the first level of leadership in an organization, and the audience is challenged to consider the work leader as the key to organizational success. LEARNING OUTCOMES: This keynote is designed to propose what at first glance appears to be a somewhat radical idea, but ultimately the audience realizes that it is probably the only rational way to view more...

How To Get Fired By Doing A Great Job - Keynote

... for the audience comes from Gerry Czarnecki s years of leadership having been-there-and-done-that at every level in a variety of businesses. That experience makes it possible for him to relate to a wide array of participants. He will share his own experiences with the realities of doing a great job and ending up with a boss who disagreed. As a boss, an instructor, a professor, a facilitator, more...

From Vantage Corporate Education

Leadership Foundations ...Leadership Foundations The Business Challenge Without frontline/ mid-level leaders who can motivate and mobilize teams and creatively problem-solve while addressing an ever-changing business environment, an organizationa ™s ability to maximize impact is at risk. The Solution Leadership Foundations is a four-part curriculum which integrates those aspects of business relationship more...

From JEM Business Solutions

Customer Service - A Strategic Advantage

...Leaders in today s rapidly changing business world have determined that there is more to success than catchy advertising campaigns. Whether it s a business, a professional practice, a health care facility, or a government agency, success comes to organizations that are dedicated to looking after their customers. Quality alone isn t enough. High-performance organizations have realized that more...

Leading Others Through Change

Organizations in today s chaotic business environment recognize that the ability to effectively manage change is not only a strategic advantage, but also an essential to doing business successfully in the 21st century. Leaders need to be aware of their attitudes toward, and abilities for, leading others through organizational change. It takes both effort and practice to develop effective change more...

From Syntony Quest

Championing Sustainability: A creative forum for organizational change leaders

Championing Sustainability is a one day "creative forum:" an interactive collaborative exploration of what it means to lead sustainability efforts. The outcomes of this one day forum are: * Help you understand key principles for sustainability and how to begin incorporating them into your organization * Introduce you to diverse frameworks to assist you in generating innovative ideas and more...

Evolutionary Leadership for Sustainability

The purpose and unique offer of this leadership development program is to expand the understanding of leadership by placing it in an all-encompassing context of global interconnectedness and long-term viability of humans in partnership with Earth. It focuses on the development of core competencies that comprise the mind-set, skill-set and heart-set of the evolutionary leaders. more...

From Williams & Company Communications, Inc.

Measurable Management Program

br> Measurable Management Training Program The Measurable Management Program is a revolutionary vehicle for translating good intentions into measurable outcomes while initiating change that is both sustainable and profitable. This proven program leads to measurable improvement of business performance resulting in cost savings, increased productivity, improved efficiencies, reduced waste, etc. more...

From Corporate Education Group

Leadership Excellence in a Complex World

...Leaders in today s organizations operate on a fast track: we lead initiatives that can change by the hour, manage diverse resources from multiple organizations, and achieve results that become dated moments after they are posted. In this complex world, leaders cannot succeed with old tools. This workshop is designed for leaders who want to boost their performance to the next level. It will more...

From SalesSpeakerPro.com

How to Double your Business Appointments in Half the Time

...tion for it This event is a Must-participate for sales leaders that are motivated to deploy relative and effective sales skill training tools and sales performance improvement processes to their sales teams enabling a higher consistent revenue result, while also being accountable to a measurable return on investment to the Top floor . Jeff s Sales Speaker Topics are available in Full Day more...

How to Build an Effective Sales Performance Improvement System for the Majority not the Minority

A Sales Management Training guide for flipping the 80-20 Rule to a 20-80 Reality Sales training programs encompass a variety of necessary components; things like company policies, sales paperwork, CRM/sales force automation orientation, sales processes, company services, sales skill training and product features and benefits. But do your sales training modules and sales skill support tools more...

From Corporate Education Group

Principles of Project Management Business Analysis

Are your projects successful? Industry studies show that the high rate of project failure is often due to inadequate involvement of the end-user and poor definition of product requirements. This course is a thorough introduction to managing projects more successfully based on our highly successful PMBOK Guide-based 3-day survey of project management "Principles & Techniques" with an added 2-day more...

Situational Leadership - Twelve O Clock High

...film case study has been used by hundreds of thousands of leaders to powerfully advance their skills in diagnosing, adapting and communicating all in a dynamic workshop setting. At one level, Situational Leadership is used as a lens to analyze the performance of a work group and their leadership. At a more pragmatic level, the focus is on helping learners to grow skillful and confident in more...

From Performance Solutions by Design

The Six Principles of Service Excellence Workshop

Performance Solutions by Design is pleased to invite you to attend our insightful, action-oriented Service Excellence Workshop. This super-charged workshop is designed for business leaders who are serious about and committed to immediately elevating the level of service provided to their customers on a consistent basis, and its linkage to positively impacting bottom-line results. This workshop more...

From Entelechy, Inc.

Leadership Support

Leadership Support Overview Training without reinforcement and follow up is likely to fail. Leadership Support is designed to equip managers and other leaders with the knowledge of the High Performance Customer Service content and skills so they can leverage the investment made by the company and participants. Leadership Support can be used for any or all of the HPCS modules. more...

From Corporate Education Group

Relationship Management: Up, Down, and Sideways

The old adage ?it?s not what you know, it?s who you know? holds more truth than many of us would like to admit. Recent research has proven that the ability to develop effective relationships is a stronger determinant of success ? by 2 to 1 ? than technical skill or proficiency. Over the last decade the roles and expectations of the individual contributor have evolved from ?producer of work more...

Team Facilitation & Coaching - Developing the 'Internal Consultant'

...embers are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to produce desired results. Poorly orchestrated meetings, team sessions or group problem solving events led by individuals who lack skills, focus, and command, consume valuable time and accomplish precious little. An more...

Strategic Decision-Making and Problem-Solving for Leaders

We make decisions every day, so what makes a decision strategic? The difference lies in its degree of impact and downstream implications. Should we introduce a new product? What development approach should we take? I have three projects and one budget. How can I determine which project to fund that will have the highest value? These are strategic decisions that potentially affect the future of an more...

From Bradley Lambert Inc.

Management Training Development

At the start of our client relationship, we develop a deep understanding of the client s business objectives and culture. We then align our management training solutions to sustain these client objectives and culture. The curriculum will be designed to support personnel in acquiring new skills and knowledge as their career progresses at the company. Classes can be identified for entry-level more...

From Synergy Solutions International

Lead, Motivate, Improve Team Performance

Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The more...

Planning & Goal Setting

...leaders are people who have strong, detailed visions, that they have broken down into components to make their visions a business reality. They are people who get where they re going, knew where they were going before they got there and how to get there, long before reaching their final business destination. They utilize long term, intermediate and short term planning, with all it s more...

From Innova Training & Consulting, Inc.

Six Thinking Hats

Six Thinking Hats Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from more...

From Deltennium

You're In Charge...What Now?

...rmation and targeted humor. The target audience is "Work Leaders" which is a term used to describe the first level of leadership in an organization. The seminar is built around the mnemonic L.E.A.D.E.R.S ., which emphasizes the need for real people leadership for first level management. The letters represent the Seven Essential Steps: Love, Expectations, Assignment, Development, Evaluation, more...

You're In Charge...What Now? In-Depth Program

N2C2 - Nature, Nurture, Choice, Chance

...ce for the audience comes from Gerry Czarnecki s years of leadership having been-there-and-done-that at every level in a broad range of businesses. That experience makes it possible for him to relate to a wide array of participants. He has personally benefited from, and suffered from, the influence of the key factors of achievement and success in N2C2. As a boss, an instructor, a professor, a more...

From Corporate Education Group

Getting Our Message Across Strategies for More Effective and Confident Public Speaking

...or delivering a keynote address to business and community leaders, this 2 day course will give you new confidence, strategies and practical tips for approaching the often dreaded public speaking assignment. It will cover both the cognitive side of presentations organizing your thoughts and information and the physical dimension enlisting your voice and other physical tools at your command--to more...

Gateway Leadership Certificate Program

...leaders is the single greatest challenge that all enterprises face today. Corporate research over the last 30 years proves that those companies that invest in the development of leaders and maintain a bench strength of talent results in a significant competitive edge demonstrated in profitability, adaptiveness and sustained and predictable results. A series of recent corporate studies more...

Gathering and Documenting User Requirements with Use Cases

... Who should attend IT Business Analysts Project Leaders Facilitators who will be leading requirements gathering sessions Business Users who will be explaining business requirements to software developers Systems Analysts expanding their role into the business realm What you will achieve Upon completion of this course, you will be able to: Facilitate requirements more...

From Richard Chang Associates, Inc.

Line Of Sight With Performance Scorecards

...formance Scorecard model, your managers, supervisors, and leaders can develop and deploy critical performance measures. This highly-interactive program offers a practical approach to developing measures and feedback opportunities across the organization. Incorporating on-the-job application with classroom learning, it enables participants to draft a functional Performance Scorecard for their more...

From Proven Training Solutions

Management Skills for Newer Supervisors

Help supervisors and managers become more effective leaders. Learn to motivate people through coaching and counseling. Build employee trust through consistent supervising and managing. Use delegation skills and training to maximize our human resources. Constructively discipline and fairly evaluate employee perfomance. Handle difficult employees and situations. more...

From High Precision Teams

Creating a Team Culture

Want to build trust and respect among your co-workers and managers? This 4-hour workshop can help your group identify characteristics that lead to better teamwork. This workshop will help you more...

High Precision Teams

Our standard 2-day class, High Precision Teams TM , offers solutions to most problems that develop among co-workers. The program helps participants become more confident at decision-making, more personable toward each more...

Team Building Retreat on a Cruise Ship

Why settle for a team building retreat in a rustic lodge around a campfire when for about the same price as having a quality instructor come to you, you can have your whole team attend one of the most dynamic team-building programs in the country -- on a Cruise Ship! Enjoy great food, more...

Team Building Retreat on a Cruise Ship

Team Building Retreat on a Dude Ranch

This team building retreat is truly Texas -- with a twist! Your team can watch and participate in an actual cattle drive, go horseback riding, visit the world's first indoor rodeo, and dozens of other authentic Texas activities all while staying in a luxurious hotel within two blocks of a dozen restaurants, three more...

From O'Brien Group

The Leadership Development Community

...Leadership Development Community is a year-long process that combines learning, action and performance improvement. The process incorporates the real-time leadership challenges that managers face in your company. It not only develops managers into leaders, it creates an internal community of leaders dedicated to improving their own effectiveness and the effectiveness of those around them. more...

From Simply Effective --> Results!

It s a matter of time

Give me 15 minutes I ll improve your people s efficiency and your sales A century ago, a renowned efficiency expert Ivy Lee, approached Charles Schwab who at the time was President of Bethlehem Steel. Lee said, I can improve your people s efficiency - and your sales if you allow me to spend just 15 minutes with each of your executives. In this class I ll share the results of this offer more...

From Groves Consulting

Green Belt Six Sigma Training

The Green Belt Training Session is intended for employees that are not business unit leaders and may not be able to commit the same amount of time working on a project as a Black Belt and may need additional support from management. This 2 week training session covers statistical tools that are less complex and is designed with 6 weeks between sessions. more...

From Simply Effective --> Results!

Who is the Emotional Manager of your Office? It must be you.

...e led by corporations. It will begin with individuals and leaders like you. Through compassion, appreciation, forgiveness and intuitive understanding, a leader of a group or organization can discover new possibilities to make every situation or relationship workable. Just as parents are the emotional managers of the home, managers, directors and CEOs are the emotional managers of the business more...

From Alliance Training and Consulting, Inc.

Negotiation Skills at Work

Learn the skills necessary to successfully negotiate with persons outside of your control - such as team leaders, project managers, and those responsible for internal/external customer satisfaction. Learn the real meaning of a win/win solution. more...

Problem Solving Skills for Change Leaders

Course for Managers/Supervisors in change management. Learn how to stay solution based during the trials of change while increasing the quality/productivity of the work. Develop your company's culture to include the integration of change. more...

Problem Solving Skills for Change Leaders

Critical Thinking Skills for Leaders

Learn how to handle daily and big picture issues more effectively and break down barriers to innvotation. more...

From The People Power Group

Team Dimensions Profile and Seminar

Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their individual roles in the process. As organizations rely more and more on teams to innovate, problem solve, produce, and compete at the speed of change, clearly understanding and capitalizing on more...

From Groves Consulting

Six Sigma Green Belt Training, May 10, 2005

...sion is intended for employees that are not business unit leaders and may not be able to commit the same amount of time working on a project as a Black Belt and may need additional support from management. Course Requirements Software: Minitab or Statistica, Microsoft Project, Microsoft PowerPoint Hardware: Laptop with CD and 32RAM minimum for work in classroom * The Green Belt Training is more...

From Leisure Time Properties

Ultimate Customer Service

...timate Customer ServiceFor Supervisors, Managers and Team Leaders Providing ultimate customer service is not something that you just know. Ultimate customer service comes from knowledge and the knowledge to reproduce it.Many leaders have great customer service skills; however, they do not know how to pass this on to their staff and how to get their staff to give the same service. You will more...

From Candace&Associates

ChangeWorks!

ChangeWorks! Taking Charge of Change ChangeWorks! focuses on individuals who must make changes happen, the team leaders, process managers, project managers, supervisors and managers charged with the responsibility of implementation. ChangeWorks! concentrates on enhancing a change agent s ability to guide people during times of transition reducing resistance and boosting productivity! more...

Precision Decisions

PrecisionDecisions --Making the RIGHT choice at the RIGHT time Decisions....decisions.....decisions! You make them every day. In fact, WHO you are today and WHERE you are today is the direct result of the decisions you've made until now. So just how good are you at making the BEST decisions? The QUALITY of your life is determined by the QUALITY of the decision you make -- and this program is more...

From Gorillas & Gazelles LLC

Silverback Student-Athlete Self-Leadership Program

... Program. - Specific programs for team captains, group leaders and first year professional athletes are also available. - Programs are delivered at our Expedition Center in Perrysburg, Ohio or with special arrangements at the client s facilities. - Programs are applicable for persons aged 17 thru 25. Programs can be scheduled for large or small groups and are available in one, two more...

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