Leaders Web-based Seminars

Making Outstanding Decisions Under Less Than Optimal Conditions Excellent leaders and managers know how to rise to the occasion and make important decisions under tough circumstances. Learn how in this webinar.  more...

Executive Coach Training- Just 179 SHRM and CPD Approved ...ganization (as an HR professional, Manager, or in another leadership capacity), this program with help you tremendously. Here are some of the things you will learn: What Executive Coaching really is. Why there are millions of people who need Coaching. How Coaching can benefit any organization. What it takes to be an internal or external Executive Coach. How becoming a Coach can benefit  more...

NICET Water Based System Layout Level I CBT Webinar Series This Level I NICET Water-Based Systems Layout webinar series is the best exam prep around! Learn the information, tips and techniques needed to pass the exam from Industry Leaders with over 50 years experience. This package contains 2 1. 5 hour LIVE sessions, online course access for 90 days, recorded versions of each session and our Level I Basic Water Based Systems Layout Reference Text.  more...

Coach Practitioner Course ...rainers who would like to develop a coaching offer * leaders who would like to use a coaching style in managing change * managers who coach peers or line reports * volunteers wanting to offer coaching to clients * Human Resource professionals who want to develop coaching skills * people want to set up in practice as a life coach or a specialist coach The course is:  more...

Introduction to Six Sigma Course designed for beginners. Scope of this training is to give a primary insight to what six sigma implementation can help for business performance excellence. Examples of what it has done to companies who have implemented six sigma Introduction; Concepts; History; Statistical tools; Methodology; DMAIC, DMADV; Examples; Tools for six sigma; summary. Course also suitable for business owners.  more...

Effectively Managing Through Change - Webinar By TrainHR In today's fast paced world, change is inevitable. Leaders need to initiate and stimulate change because organizations that do not change, do not grow, and die  more...

Coaching Skills for Leaders ...he core of all good supervision, management and executive leadership. The nature of coaching in successful leadership is the engagement of team members and conducting a steady stream of performance enhancing communication. Effective leaders understand that coaching is at the core of the day-to-day operations and the most effective method of letting team members know how they are doing.  more...

Before You Hit Send How to Write Business-Friendly Emails That Create Emotional Connections and Leave Customers Saying WOW Every email your employees send out has your company's brand in the signature line and it puts your corporate reputation on the line. A great email can completely restore customer confidence in your brand and regain goodwill. But, at the fingertips of a disgruntled customer, your emails can be plastered all over the Internet by way of a powerful blog. In Before You Hit Send, Myra shows your  more...

Contact Centre Group 2010 Webinars Lean Six Sigma Demystified Practical Easy to Implement Ideas A Handy Guide for Managers Su ... not discussed with their front line agents or their team leaders on what the best strategy should be. Consequently, there is often a great need to go back and review the functions of the department in order to ensure that the right products and services are being provided by the agent. Using LEAN, key performance indicators and objectives can be identified for the delivery of those services.  more...

Managing Assets and Investing for Nonprofit Leaders In this 60-minute free online seminar, we will review the key financial concepts you need to understand to manage assets and investments for non-profit leaders.  more...

Nonprofit Leaders Can Pan for Gold Find Your Best Donor Prospects NOW Non-profit organizations can learn how to strengthen their online research skills to identify prospective donors. This course will teach organizations to identify donors both hidden in their database, and new donors within their communities.  more...

ITIL v3 Foundations - Distance Learning ...ual-IT employs a learning platform provided by one of the leaders in collaborative distance learning, Elluminate. This online tool is widely used by school systems and universities throughout the world. Students will log on to this virtual classroom where ever they are, and will be able to learn and collaborate with other both visually and audibly. Qual-IT uses the environment for lectures,  more...

Use Customer Service to Win Loyal Clients ...dely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention and new sales. Put your competitors on notice as you are going to grab market-share by delighting your clientele. In this  more...

Process Management for IT & Professional Services Firms ...ulting firm, works with IT professional services business leaders to implement their process management system as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be  more...

Process Management for Manufacturing & Construction Firms ...nt consulting firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be  more...

Get New Sales People Generating Revenue Fast ...s and is a glaring cost on your books. Walter Hoff, sales leadership expert and founder of Development First, LLC, helps sales managers develop a plan to make new sales people productive quickly. He teaches you the critical elements when developing the new hire plan that are designed to quickly assimilate them into the culture, teach them the critical skills necessary for success role, and  more...

Create A Winning Workplace Culture ...laimed book 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial  more...

How to Become A Great Sales Leader ...y need you to be a great sales leader. Walter Hoff, sales leadership expert and founder of Development First, LLC, helps good sales managers become great sales leaders. He teaches you the 5 'Cs' of leadership that creates a foundation for your management approach. You'll learn how to create a sales culture where your team consistently knocks the ball out of the park for record-setting  more...

How to Sell Consulting Services to the Federal Government ...deral government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of this opportunity. Don't let the myths of doing business with the federal government keep you from benefiting from their  more...

Profitability Strategies for Service Firms ...e cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted every  more...

Process Management for Manufacturing & Construction Firms ...nt consulting firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be  more...

Lead People, Not Companies ...re than ever to lead your company. But what many business leaders don t recognize is that you can t lead a company you lead people. Your employees are the ones who can bring about financial change in your organization. In other words, you need to stop paying lip service to your team and build a people-centric culture. Billy Arcement, author of Searching for Success and 30-year leadership  more...

Influencing Anyone and Everyone Whether we want to influence our management, negotiate with vendors, or create partnerships with other department or company leaders, we need to know how build trust and form strong partnerships that are a win-win situation for both parties. This session will cover: Understanding different communications styles Understanding how people want to receive information Understanding the  more...

Turn Tradeshow Leads Into Sales ...nt of money, time, and resources in trade shows. Business leaders hold sales and marketing departments accountable and responsible for generating a return on the investment made in trade shows. With marketing dollars being finite and marketing investment being heavily scrutinized, it is more important now than ever to drive revenue results out of the trade show. In this webinar, Barry  more...

Survive and Thrive In Economic Turbulence How to build business by ensuring your teams are right-sized, well-managed & clear-focused In a troubled economy, it s more critical than ever that every employee pulls his or her weight. To maximize profits, each person must be making the full contribution for which they were hired. As a leader, you must eliminate redundancy and lack of accountability or you ll lose money. Lean, focused teams  more...

Align Vision, Mission, and Strategy to Reach Your Goals ...Leadership Strategies for Managers Yogi Berra said it best, 'Be very careful If you don't know where you're going you might not get there.' As a business leader, your organization needs to have a vision - and a plan to implement it - to reach your goals. If not, your team will be unfocused and underperform. Many think that creating a vision is too difficult and time consuming while others  more...

Build Wealth Through Your Mortgage Sales Expert and Trainer Harlan Goerger (Gr-Gr) brings almost three decades of experience to modern sales. Author of The Selling Gap and over 100 articles on sales & sales management, Harlan provides the proven ideas that change thinking, skills and results for your team. By applying innovative ideas provided by Harlan, many of his clients have seen growth numbers into the 400% level! Through  more...

Create A Synergistic Executive Team to Drive Profits ...Leadership Team for Peak Performance Your executive leadership team holds the secret formula for business success in tough times. But is this critical team operating at its true potential? Probably not. From back-biting, to conflicting perspectives, to uncooperative attitudes, the executive leaders of your company may not be performing optimally and their success determines yours. John Myrna,  more...

Managing Difficult Employees In Key Positions ...le who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the door due to unresolved conflicts, resentment, illness and lost productivity. You cannot afford this. You might be tempted to fire them in  more...

Successful Trade Show Strategies In A Down Economy ...eting' and a 25-year trade show expert, empowers business leaders by providing them with a methodology to select the trade shows that provide the best return on investment. Recognizing that your marketing dollars are tight, he presents strategies that allow you to exhibit powerfully within budget, and without damaging your brand. In this webinar, you will learn how to: Determine which  more...

Accountability versus Blame This webinar is about being more effective in your responsibility to someone else. Accountable individuals have the ability to manage others, are great collaborators and have a willingness to cultivate enthusiasm. Does this sound like you? If not, then be sure to attend this session. Do your employees have the motivation to achieve what you want? Does achievement make difference in the success of  more...

Coaching for Success ...and managers! Yet, performance is needed and Managers and Leaders need to build people and performance in order to grow the business and stay competitive! One challenge is the vast variety of motives and perspectives that employees have. Many Managers and Leaders try to direct and assist employees to change, only to be frustrated with the outcome. There just is no one way to motive, inspire and  more...

Customer Service Strategies to Increase Revenue ...lete Guide to Ultimate Customer Service, teaches business leaders to see through the lens of their customer. She helps you make the critical, cost-effective changes to your business to create customer loyalty even when you're operating on a tight budget. Teri presents revenue-generating, WOW! customer service strategies that help you leverage your customer portfolio. In this webinar, you'll  more...

Restore Employee Trust After A Workforce Reduction ... firm succeeds in these difficult times. Organizational leadership expert, Dianne Crampton helps companies get back to work following the pain of a layoff. Nominated for Inc. Magazine s small business award for her trusting-workplace product, she teaches managers and leaders the recipe for regaining trust, the key ingredient for restoring productivity. Through Dianne s teachings, your  more...

Get New Sales People Generating Revenue Fast ...s and is a glaring cost on your books. Walter Hoff, sales leadership expert and founder of Development First, LLC, helps sales managers develop a plan to make new sales people productive quickly. He teaches you the critical elements when developing the new hire plan that are designed to quickly assimilate them into the culture, teach them the critical skills necessary for success role, and  more...

Leading In A Bad Economy ...Leaders Must Know to Make a Necessary Difference As a leader, do you ever feel like an impostor? Or, wonder why you ever thought you could pull off your vision? In this turbulent economy, you would be in good company if you were doubting your leadership. NO! Now is the critical time to take stock, step up, and shine as a leader to insure that your company not only survives, but thrives. In  more...

How to Create Successful Strategic Marketing Alliances ...trategic alliance development expert, works with business leaders to reach more prospects through the development of key marketing partnerships. She teaches you the process for identifying, evaluating, and selecting synergistic marketing partners that align with your business needs. Ann presents the secrets to developing a long-term, mutually beneficial strategic alliance partnership. In  more...

How to Grow Profits In a Recession ...-Line The economic squeeze has conditioned most business leaders to operate in reactive mode to ensure survival but this approach jeopardizes the future of the company. For your company to remain profitable now, and in the future, you need to become proactive so that you make prudent decisions not knee-jerk reactions. John Myrna, author of '100 Quick Tips for Business Success' and 30-year  more...

Critical Thinking for Business Leaders ...king Can Change Your Results The higher you climb up the leadership ladder, the more important 'conceptual skills' are to your ability to drive organizational success. Leaders who possess conceptual thinking skills can leverage critical thinking and problem solving techniques that produce faster, better results. Those that continue to approach issues the same old way are doomed to frustration,  more...

How to Become Recognized as an Expert ...n the marketplace as a thought leader. His client thought leaders are in demand by the media, by book publishers, by their target market and for keynotes. In this webinar, Ken will teach you the secrets to becoming a thought leader and to monetizing your expertise. You will stand out from the crowd your prospects will seek you your credibility will skyrocket and so will your bank account, after  more...

Process Management for Manufacturing & Construction Firms ...nt consulting firm, works with manufacturing construction leaders to implement process management systems as part of their profit growth strategy. She teaches you to identify the areas of your business that are ripe for process management for both cost containment and reduction and the critical steps to implement the plan. Empowered with the knowledge from this eLearning event, you will be  more...

Use Customer Service to Win Loyal Clients ...dely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention and new sales. Put your competitors on notice as you are going to grab market-share by delighting your clientele. In this  more...

Software Development for Business Executives ... MBA, bridges the gap between IT departments and business leaders. He teaches you what to ask your team so you can make informed, educated decisions on software development projects. He shows you how to effectively work with the IT team to ensure the project is completed accurately, on-time, and within specifications. In this webinar, you will learn to: Ask the critical questions to  more...

How to Become A Great Sales Leader ...y need you to be a great sales leader. Walter Hoff, sales leadership expert and founder of Development First, LLC, helps good sales managers become great sales leaders. He teaches you the 5 'Cs' of leadership that creates a foundation for your management approach. You'll learn how to create a sales culture where your team consistently knocks the ball out of the park for record-setting  more...

Become An Effective Solution Sales Person Powerful Techniques to Drive Your Sales Career to the Next Level What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales  more...

Leadership Strategies for Turbulent Times ...as a former Fortune 500 senior executive to help business leaders challenge the status quo and position their company for success. She helps clients develop business strategies to enhance their presence in today s marketplace and ensures their ability to execute it successfully. You will learn how to take a fresh and thorough look at your strategy, challenge your working assumptions, and be  more...

Five Magic Questions From the days of Socrates the ability to 'Lead others through the power of questions' has set those with the skill apart from the rest. Yes we all ask questions, the real question is how effective are these questions! You will gain the following insight into this powerful, yet rarely used skill set. Understanding why questioning is so powerful a communication tool. Understanding the Five Levels  more...

How to Develop a Strategic Plan That Works For You ...rincipal with Mercer HR, has taught thousands of business leaders how to develop the right strategic plan for their company. He presents a collaborative process for developing a strategic plan that generates buy-in and commitment by all key managers. He teaches you the crucial elements that every plan must have and provides you with the tools necessary to implement it. You ll learn how to craft  more...

Create A Winning Workplace Culture ...laimed book 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial  more...

Create A Winning Workplace Culture ...laimed book 'Winning at Entrepreneurship,' helps business leaders establish a successful, winning culture in the workplace. He teaches you the easy to implement, but powerful strategies that bring out the best in your employees. You'll learn the secrets to motivating employees to perform at levels that will even surprise them. In this webinar, you'll learn how to: Develop an entrepreneurial  more...

Get New Sales People Generating Revenue Fast ...s and is a glaring cost on your books. Walter Hoff, sales leadership expert and founder of Development First, LLC, helps sales managers develop a plan to make new sales people productive quickly. He teaches you the critical elements when developing the new hire plan that are designed to quickly assimilate them into the culture, teach them the critical skills necessary for success role, and  more...

Use Customer Service to Win Loyal Clients ...dely acclaimed book 'The Service Journey,' helps business leaders differentiate their company through the customer service experience. She teaches you the critical steps to developing a corporate culture founded on delivering a service experience that drives client retention and new sales. Put your competitors on notice as you are going to grab market-share by delighting your clientele. In this  more...

What Every CEO Should Know About Their Sales Organization ...s organization. She teaches the questions to ask of sales leaders to truly gauge performance. Danita enlightens CEOs so they feel confident that they have the pulse of their sales organization. In this webinar, you ll learn: Why many sales teams under-perform and what sales management tactics should be avoided What your sales manager should be doing to ensure business objectives are  more...

Migrating from a Product Sales Person to a Solution Sales Person What is the determining factor in who wins a sale? Is it price? No! Is it the product knowledge of the sales person? No! Prospects can learn product information easily enough on the web. They don't need a sales person for that. Buyers expect sales people to formulate solutions to their problems, not push their wares. Yet, many sales people say they are solution sales people, but can only say the  more...

How to Sell Consulting Services to the Federal Government ...deral government on consulting services. Right now, their leaders are being judged by how quickly they can spend their money to help drive the economy through the stimulus plan. Yet, if your consulting firm is not well-positioned to pursue this market, you will be left out of this opportunity. Don't let the myths of doing business with the federal government keep you from benefiting from their  more...

How to Create Profitable Customer Relationships ...tionally recognized profitability expert, teaches company leaders how to develop and implement customer profitability programs. She works with leaders and managers to create programs that build trust, exceed customer s needs, and generate profit. If you want to increase your customer retention, attract new customers and release your non-profitable customers- then you need to attend this  more...

Predictive Analytics for Business Leaders ...l be secure. With more than 30 years of global business leadership experience, Jack Howe is an expert at differentiating among several financial metrics, including EBITDA (earnings before interest, taxes, depreciation, and amortization), SGR (Sustainable Growth Rate), and GAAP (Generally Accepted Accounting Principles). In this webinar, you ll discover: Which metrics drive the value of  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...e rise in healthcare costs ' Like all business owners and leaders, you re searching for solutions to help rescue your company from the economic crunch. But you can only cut staff and spending so far. In the end, a healthier workforce will actually save money and deliver better results. To truly grow the bottom line, you must do something to improve employee health as a way to lower costs. Frank  more...

Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits ...e rise in healthcare costs ' Like all business owners and leaders, you re searching for solutions to help rescue your company from the economic crunch. But you can only cut staff and spending so far. In the end, a healthier workforce will actually save money and deliver better results. To truly grow the bottom line, you must do something to improve employee health as a way to lower costs.  more...