Instructor Led Leadership Development Training

Motivating Employees to be Their Best Leadership Development The basic premise of this program is that motivation is not something you do to others; people motivate themselves. This program is not about traditional extrinsic motivation techniques such as rewards, incentives, salary, etc. These use a carrot or stick approach that tries to get employees to change their behavior based on external factors. This program is about helping managers and supervisors  more...

Managing Technical Professionals (leadership development) All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on  more...

Managing Remote Teams Managing others can be difficult. But remotely managing teams of employees can seem almost impossible. This course addresses the special considerations of managing geographically dispersed teams, including establishing expectations for completing work and meeting deadlines, maintaining regular contact, legal and safety issues for employees working out of the office, and tips for long-distance  more...

Managing Managers Why a program about managing managers? What is it thata ™s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their a stuffa ends up being a firesa for you to put out. #2: Your direct reports may manage a wide variety of functions, and ita ™s difficult for you to create a sense of unity and cohesiveness for your  more...

Managing Generation Y In this course, students will learn about the different generations that are currently in the workplace and examine the differences in their world views. Students will gain an understanding of how Generation Y employees perceive their work environment, the reasons behind these perceptions, and effective ways to interact, work with, and motivate Generation Y employees. You can get a complete list  more...

Leading Todays Workforce (leadership development) This course is designed to help students understand all the various components of successful leadership. Student will learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place, and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building,  more...

Manager To Leader (leadership development) In this course students will learn what skills are necessary to be an effective leader. Students will also examine the concept of the ideal leader and which factors contribute to successful leadership. They will learn how to identify and utilize different types of power and how to successfully transition into a leadership role. You can get a complete list of other Leadership Development classes  more...

Leading Through Changeleadership development Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona ™t go away; it will only increase and you and the people around you need to learn to embrace  more...

Juggling Multiple Priorities Have you ever wondered a How am I supposed to get all of this done? Reports, meetings, evaluations, proposalsa and everything needs to be done NOW.a In order to decide what work is most important, you must know the specific outcomes you/ your organization desire(s), and take those outcomes and break them down into daily roles and responsibilities. This program examines many different  more...

Interviewing and Hiring Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Leta ™s face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job  more...

Interactive Interviewing When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative  more...

How to Manage Generation X Employees (leadership development) Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of today's workplace. Learn proven strategies on how to get along with others at work who have a different view of and approach to work-life. Techniques on managing and motivating Generation X-ers are included. You can get a complete list of other Leadership  more...

How to Handle Change and Upheaval (leadership development) Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress. You can get a complete list of other Leadership Development classes at  more...

How to Conduct Internal Investigations Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This  more...

Goal Setting for Success Setting goals may be easy, but following through with those goals doesna ™t always happen. This course will teach students how to objectively examine their strengths and weaknesses when setting goals to ensure that their goals are achievable. Students will also learn how to set up a system to monitor, measure, and change their goals. You can get a complete list of other Leadership  more...

Giving and Receiving Feedback (leadership development) Professionals often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea ™s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in  more...

Fundamentals of Strategic Planning The act of planning is often times just as significant as putting those plans into action. This course teaches students how to create effective planning strategies, identify issues that may derail planning, and define strategic values. You can get a complete list of other Leadership Development classes at http://www.wintrac.com/courses/coursesleadev.asp  more...

Employee Initiative How to Make It Happen (leadership development) Many managers complain that their employeesa ™ work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona ™t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees  more...

Email EtiquetteMake it a Tool that Works for You In this course, students will learn how to effectively utilize their email for business correspondence. Topics covered include how to advantageously use the subject line of an email, the proper formality, tone, and formatting of business emails, appropriate email response time, and the legal ramifications of business emails. You can get a complete list of other Leadership Development classes at  more...

Dynamic Decision Making (leadership development) Using a case study approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal. Our decisions and choices shape our professional and personal lives. Sadly, decision-making is seldom taught as a skill in its own right. This course will present a clear process and user-friendly  more...

Diversity Awareness Training This instructor-led course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict  more...

Delegation Skills-Perfecting the Hand-off Effective delegation is one of the most important processes behind a successful organization. In this day course, students will learn the definition of delegation, difficulties that can arise with delegation and ways to overcome them, the benefits of effective delegation, and how to implement a successful delegation process. You can get a complete list of other Leadership Development classes  more...

Delegating for Growth (leader) Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for  more...

Cultural Competency Awareness and acceptance of difference within an organization creates an environment of cohesion and collaboration; two essential components in order to be productive. In this course participants will identify the components of cultural competencies in the workplace. They will work together to create a cultural competency profile including personal goals to empower individuals to practice  more...

Cross-Functional Teams Working in teams is not new, but working effectively and in a timely fashion can be a challenge for even the finest tuned teams. This course will make the exchange of information much easier. You will learn how to lay the groundwork, the best way to build and shape a team, how to get the work accomplished and ways to evaluate performance. Why not make the job of cross-functional teams more  more...

Creative Problem Solving Course participants will learn how to integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the  more...

Conflict Management Conflict is inevitable, but if left unchecked it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone  more...

Communication Skills for Technical Professionals In today's fast-paced world, employees have to be able to get their point across quickly or they won't be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the  more...

Communication Skills for Emerging Leaders Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various  more...

Coaching Conversations Successful coaching sessions can provide employees with increased motivation and a greater dedication to organizational goals. This course teaches students the most effective ways to conduct coaching sessions and how to utilize coaching for career development, performance improvement, and training management. You can get a complete list of other Leadership Development classes at  more...

Civility in the Workplace It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the  more...

Career Planning and Development Todaya ™s work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plana and following through on it. Career planning and development is geared for  more...

Business Etiquette and Common Courtesy Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona ™t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program  more...

Business Etiquette This course provides students with a thorough understanding of business etiquette, why ita ™s important, and how to demonstrate the skills that constitute business etiquette. Topics covered include the importance of punctuality and guidelines for proper communication, telephone and email etiquette, and interactions with clients outside the office. You can get a complete list of other  more...

Building Organizational Trust When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire  more...

Behavioral Interviewing This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ™ve performed 100 interviews or you are new to the interviewing world, this  more...

The Art of Effective Communication Successful communication is a vital part of any efficient organization and yet, it is also one of the most difficult components to establish and maintain. This two-day course will provide students with a thorough understanding of the different types of communication, how authority and personality types impact communication, and how to develop tools for effective communication. Students will also  more...

The Art and Science of Communication It is not unusual to hear people in companies say, a We have a communication problem here.a This one-day program will provide methods and information to analyze and improve your own communication and help you help others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise  more...

The Art of Successful Coaching Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques  more...

Adapting Your Style As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna ™t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and  more...

Master Sales Negotiator Self Learning Program The Master Sales Negotiator Self Learning Program is a powerful and effective system that will teach you the skills necessary to close profitable deals while managing customersa ™ perceptions and building positive, long-term relationships. After working through this program, you will understand how to: control the negotiation process, utilize concession strategies and recognize concession  more...