Instructor Led Leading Training in Egypt
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From Contacts Plus
Managing Customer Service
...am Duration: 2 days
Program Overview:
The need for leading, promoting, and enhancing a customer-focused culture is essential within every organization. This two days workshop will provide you with an opportunity to explore your responsibilities within your role as a customer service agent. As you discuss the various skills and techniques, you will draw from your own personal and varied
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The Professional Supervisor
...tunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues, and their manager. This two days workshop will give you just that opportunity.
How You Will Benefit, objectives:
By the end of the program, participant will be familiar with;
You will understand the scope and nature of the supervisory position.
You
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The Art of Making Meetings Work
The Art of Making Meetings Work
Target Audience: Supervisors, seniors, & Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This two days program will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment,
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From SETTEC
Balanced Scorecards
...d management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps.
* Clarify the vision.
* Develop business unit.
* Eliminate non strategic investments.
* Review business unit scorecards.
* Communicate the Balanced Scorecard.
* Establish individuals' performance objectives.
* Updates long
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...d management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps.
* Clarify the vision.
* Develop business unit.
* Eliminate non strategic investments.
* Review business unit scorecards.
* Communicate the Balanced Scorecard.
* Establish individuals' performance objectives.
* Updates long
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New Marketing Strategies The Red vs Blue Ocean Eagle eye
Companies have long engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet in todaya ™s overcrowded industries, competing head-on results in nothing but a bloody a red oceana ™ of rivals fighting over a shrinking profit pool characterized by increasing
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Companies have long engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet in todaya ™s overcrowded industries, competing head-on results in nothing but a bloody a red oceana ™ of rivals fighting over a shrinking profit pool characterized by increasing
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Empowering Women Contemporary Skills for Women Managers
...t in negotiated settings. Base on a review of some of the leading works,
Attitudes play a central role in the formation of peoplea ™s beliefs and behaviors. Yet attitudes are intangible and unobservable; people often are unaware of their specific attitudes and the manner in which they affect their behavior. Many attitudes are developed and maintained in a non-logical fashion,
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...t in negotiated settings. Base on a review of some of the leading works,
Attitudes play a central role in the formation of peoplea ™s beliefs and behaviors. Yet attitudes are intangible and unobservable; people often are unaware of their specific attitudes and the manner in which they affect their behavior. Many attitudes are developed and maintained in a non-logical fashion,
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From Next Levels Consulting
Career Coaching Workshop
...crisis and changing markets, our awareness of the factors leading to excellent business performance is increasing day by day. Wellbeing and job satisfaction have been rated as major factors leading to excellence at business life and any other field. How many times have you met people who are not satisfied with their current job? Or who would love to trade places with other colleagues?
It is
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Employee Engagement and Retention Strategies
...our employee turnover/ disengagement
-Understand factors leading to an engaging company culture
-Set long and short-term plans for your employee retention
-Develop a communication plan to ensure success of your plans
-Develop tools to monitor employee turnover and the progress of your employee engagement/ retention strategies
Course Outlines
-Review participants issues and expectations
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ITIL V3 MALC
...or which this qualification is the final mandatory module leading to the Expert certification
-Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite
Pre-requisites: ITIL
Candidates must already hold ITIL Foundation Certificate in IT Service Management (2 credits from the V3 Foundation or V2 Foundation plus Bridge
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Todays Leader Essential Skills for Successful Management
...Leading and managing are not the same thing. Leaders often manage people, but not all managers lead. This program is designed for all people wishing to improve their leadership skills.
At this programs conclusion, participants should be able to:
-Master Peter Senges five disciplines.
-Add Kouzes and Posners five practices to their life.
-Build trust with their employees.
-Develop key
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From Quality Academy Egypt
Lead Auditor ISO 9001 (QMS)
...who want to become Registered Lead Auditors
Individuals leading their companies to ISO 9001: 2008 registration
Familiarity with ISO 9001: 2008 is necessary for a full understanding of the principles developed in this course.
Course Techniques
This highly participative course is a practically based series of sessions using tutorials, case studies, interactive workshops and open forum
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...who want to become Registered Lead Auditors
Individuals leading their companies to ISO 9001: 2008 registration
Familiarity with ISO 9001: 2008 is necessary for a full understanding of the principles developed in this course.
Course Techniques
This highly participative course is a practically based series of sessions using tutorials, case studies, interactive workshops and open forum
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From Career Development organization (CDO)
English Courses Offered by Career Development organization CDO
... forming
EDI.
EDI has now become one of the UKa ™s leading awarding bodies, accredited by the British
government. We also work closely with Ministries of Education around the world.
LCCI International Qualifications are offered through a growing network of over 4, 000
centers,
How can LCCI International Qualifications
benefit you and your candidates?
Features Benefits
LCCI
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From Deep Impact Coaching
NLP Diploma
...ow people like people who are like themselves
Pacing & leading; how to test whether you have built a successful relationship
Sensory Acuity
Fine tuning your senses to better understand the reactions of others (and yourself!)
Presuppositions of NLP
14 keys to personal development
Well-formed Outcomes
Ensuring that what you think you want really is what you want
The
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...ow people like people who are like themselves
Pacing & leading; how to test whether you have built a successful relationship
Sensory Acuity
Fine tuning your senses to better understand the reactions of others (and yourself!)
Presuppositions of NLP
14 keys to personal development
Well-formed Outcomes
Ensuring that what you think you want really is what you want
The
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From Business Improvement Solutions
lean six sigma green belt certificate
...rticipate in Six Sigma projects. It also prepares you for leading small projects. The course takes you through each of the five stages with practical examples and discussions. The basic tools required at each stage are taught and practiced.
The goal of this workshop is to train you as a Lean Six Sigma Green Belt, an individual to act as a team member and partner in Black Belt projects. Green
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