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Religions of the World - Judaism on-line e-learning cbt (computer based)study at homecourseware This course is designed to provide you with a study of one of the oldest religions in the world - Judaism. It will bring the leading scholars and theologians of Judiasm in America right to you desktop computer through streaming media 24 hours a day, 7 days a week. more...
Religions of the World Islam on-line e-learning cbt (computer based)study at homecourseware In this course you will study Islam. Interviews with leading scholars and theologians of Islam in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week. more...
Religions of the World - Eastern Religions on-line e-learning cbt (computer based)study at homecourseware In this course you will study Eastern Religions. These include the Religions of India and the Far East. Interviews with leading scholars and theologians of Eastern Religions in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week. more...
Applying Leadership Basics on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...ing Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation, provide appropriate more...
How To Master Supervision on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory responsibilitiesa leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET EXPLORER more...
Leading Effective Meetings on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Meetings, meetings, meetings. You cana t live with them and you cana t live without them. Make sure that the meetings you lead are organized, focused, and productive. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. more...
Leading Effective Teams on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This practical, hands-on approach to team leadership addresses the three essential elements of creating an effective team: focusing on results, providing structure, and building positive interactions and teamwork. You will be given tools to help you document the purpose of your team and account for all the tasks that need to be done. You will learn techniques to help you keep more...
Managing Projects on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- The Strategies and Tips in this course will take you through the steps of managing a project, from defining the requirements to managing the implementation. You will be given tools and methods for organizing the project activities, focusing on customer needs, and leading the project team to successful completion. There are suggestions for resolving plan and budget conflicts, more...
Religions of the World - Christianity on-line e-learning cbt (computer based)study at homecourseware In this course you will study Christianity. Interviews with leading scholars and theologians of Christianity in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week. more...
From Serebra Learning Corporation
Leadership and Team Development: The Effective Leader on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd MAXIM TRAINING This course will make you a more effective leader - whether you're responsible for leading a project, a team, a a department or even a company! Whatever your role, we're assuming you must lead people in order to achieve results. This course focuses on ACTION you can take to ensure people follow you so you get results. more...
Managing People : Leading a Meeting on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Meetings are opportunities: to share information, exchange ideas and contribute to decisions. They're excellent vehicles for building teams, gaining commitment and encouraging participation but only when they're properly planned and executed by everyone involved. This course shows you how to make the most of every business meeting. It will help you become a dynamic and effective leader whose more...
Managing Yourself : Dealing with Stress on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Today's manager needs leadership skills. Today's manager must be able to shape people into effective working units ...called teams ...and lead them to success. However leading a team of people and juggling priorities and deadlines can cause you stress. As a leader you need to recognise whether you or your team are suffering from stress, identify what's causing that stress and take action to reduce more...
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational more...
The Food and Beverage Industry Overview Version 2 on-line e-learning cbt (computer based) ...n his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon them as the food and beverage industry - pressure to meet food safety regulations, to keep up with the constantly changing more...
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail more...
The Insurance Industry Overview Version 2 on-line e-learning cbt (computer based) The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink, more...
Bridge The Expectations Gap on-line e-learning cbt (computer based) You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how more...
Leading A Customer-Focused Team on-line e-learning cbt (computer based) The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The first lesson explains how to work more...
Measuring Customer Satisfaction Simulation on-line e-learning cbt (computer based) ...leading producer of multimedia and gaming products. They are responsible for bringing to the market some of the most popular flight simulators and first-person adventure games of the last decade. But competition has grown increasingly fierce in the industry, and Stratoscape is starting to feel the bite of an up-and-coming company, Tempest's Core. It's game time for Stratoscape, and they've more...
Call Center Communication Skills on-line e-learning cbt (computer based) Communication skills are very important for a successful career in customer service and sales. This is especially true in a call center environment. Call centers can be high pressure, fast-paced environments where you may have to deal with hundreds of people in one day. That is why it is so important to fine tune your communication skills. This course will examine handling different personalities, more...
Customer Support Specialist Simulation on-line e-learning cbt (computer based) ...representative for BroadBandCast Inc., one of the world's leading communication companies. Digital cable TV, high-speed Internet, and phone service are among the company's products. You are a recent hire. An added challenge to your new position is that you have been assigned to work the graveyard shift. Your challenge is to figure out how to handle dealing with angry, difficult, and demanding more...
Project Leadership Leading the Project Team on-line e-learning cbt (computer based) ...Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects. The target audience for this more...
Project Leadership Communicating Within a Project Team on-line e-learning cbt (computer based) Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders more...
Project Leadership Overcoming Obstacles on-line e-learning cbt (computer based) Project Leadership: Overcoming Obstacles covers the benefits of initiating change, how to handle employee responses to change, and how to encourage change. It also outlines how to recognize and reduce stress, as well as how to improve work habits. In addition, the program details how to manage and resolve team conflict. The target audience for this series is project managers who are responsible more...
Leading Effective Business Meetings on-line e-learning cbt (computer based) Since there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive results. Are you tired of attending meetings like this? Are you tired more...
The Process of Interpersonal Communications on-line e-learning cbt (computer based) It is almost impossible to be productive in today's business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based) Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. The target audience for this series is managers, directors, and project leaders. more...
Models for Managing Technical Professionals on-line e-learning cbt (computer based) Because technical professionals set a high value on autonomy, managing their time and resources can be a difficult task. But, since it's your job to supervise this often-frustrating yet extremely valuable group of employees, you need to figure out the best way to do it. And this "best way" may vary from company to company and from individual to individual. In this course you'll learn a variety of more...
Becoming a Manager on-line e-learning cbt (computer based) What does becoming a manager involve? What skills are needed to be a good one, and what will others expect of you? These are all natural questions for anyone who is about to become a manager, or who has recently been promoted. Moving into a first management role represents possibly one of the biggest changes in your working life. The transition from player to manager is an exciting, but more...
Energizing and Empowering Employees on-line e-learning cbt (computer based) Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to more...
Leadership and the Knowledge Worker on-line e-learning cbt (computer based) What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual more...
Leading Change from the Front Line on-line e-learning cbt (computer based) Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is more...
Dynamics of Leadership on-line e-learning cbt (computer based) Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how more...
Leading from the Front Line Simulation on-line e-learning cbt (computer based) In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns. Using your management and persuasive skills, you must convince both your more...
Introduction to Work Force Generations on-line e-learning cbt (computer based) Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these four generations can cause major differences in behavior and more...
Attracting Developing and Retaining Generations on-line e-learning cbt (computer based) How can you create a work force that blends the skills and knowledge of all four contemporary generations? Members of the silent generation, baby boomers, Generation X, and Generation Next are attracted to companies for different reasons. They have a variety of developmental needs and are loyal for a variety of reasons. Managers, HR professionals, team leaders, department leads, and company more...
Leading Silent Generation and Baby Boom Workers on-line e-learning cbt (computer based) The two eldest generations of employees working today have unique needs and habits. Their experience and value sets are markedly different. Silent and baby boom generation workers cooperate well in some respects, but are capable of taking very different approaches to work-related issues. This course covers definitional material and applied management techniques concerning members of the silent and more...
Leading Generations X and Next on-line e-learning cbt (computer based) This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development more...
Making Cross-generational Teams Work on-line e-learning cbt (computer based) Teams in the modern workplace may include members from as many as four different generations. For a team to work effectively, its manager must understand generational distinctions. Individual team members may subscribe to different values, practice different work habits, or seek different goals. Lessons in this course cover the benefits and challenges of teaming silent generation, baby boom more...
Cross-generational Workers in the 21st Century on-line e-learning cbt (computer based) This course deals with preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the more...
Leading the Workforce Generations Simulation on-line e-learning cbt (computer based) The twenty-first century marks a new development in the workplace. Technology has changed the way we do business. We are faster, busier, and more knowledgeable. Not only do we have vast technological resources available to us; we are also the first to have personnel resources. The workforce today has seen and experienced the world change in different ways. It would not be uncommon for one worker more...
Coaching Personalities and Teams Simulation on-line e-learning cbt (computer based) ...leading maker of chocolates and other fine candies. Due to changing consumer tastes and an increase in the average age of Dulce's core customer, the company is anxious to change the dated packaging on its flagship candy bar, the Dulce bar. The challenge of the repackaging initiative is to appeal to a younger demographic while not alienating the candy's older and loyal consumers. The Marketing more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based) Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. more...
Six Sigma and the Corporate Enterprise on-line e-learning cbt (computer based) ...the initial development of Six Sigma; Six Sigma's uses in leading companies to date; the benefits to be realized by successful deployment, and the metrics and core competencies crucial to its use. You'll also learn why Six Sigma emphasizes the alignment of business systems and processes; how to create a framework for business process management; and the applications for Six Sigma in more...
Marketing Management on-line e-learning cbt (computer based) So, now you're a marketing manager. What are the expectations you and others have of this position? What skills do you need? How do you put together a marketing team? How do you lead that team to success? How can you tell if you're doing a good job? In this course you'll look at marketing management from top to bottom--starting from the basic skills you need as a marketing manager, through more...
Managerial Skills and Abilities on-line e-learning cbt (computer based) ...important factor in the success of today's organizations. Leading organizational thinkers have gone to the extent of saying that quality in an organization is determined by the quality of its management. In order to bring quality and excellence to an organization, managers need certain skills, tools, and abilities in all their functions. These skills and abilities relate to their understanding more...
Rightful Termination on-line e-learning cbt (computer based) One of the most difficult things you will do as a manager is to tell an employee that his or her working relationship with the company must end. When you take this course, you will learn specific steps to follow when terminating someone's employment due to layoffs, performance problems or misconduct. You will then have the opportunity to apply what you've learned in a role play. Of course, the more...
Using SOAP on-line e-learning cbt (computer based) To understand how to create SOAP documents that support web services Application and web developers wishing to attain competency in developing web services using the main web service technologies SOAP, WSDL, and UDDI; systems analysts and systems architects needing a thorough knowledge of service-oriented architecture concepts and web service technologies more...
Visual Basic 6 0 Intermediate on-line e-learning cbt (computer based) ...tion to Visual Basic 6.0, and covers more advanced topics leading to certification in Visual Basic. The student will review what was learned in the introductory course, and then begin learning more advanced development techniques and technologies.Related Exam: Microsoft Exam #070-176: Designing and Implementing Desktop Applications with MS Visual Basic 6.0. This course is designed for students more...
SAP Overview on-line e-learning cbt (computer based) To recognize SAP as a leading ERP solution, identify the mySAP products available, and execute basic tasks in mySAP ERP The includes project team members as defined by SAP, trainee technical consultants on SAP implementation projects, and anyone requiring an overview of the SAP solution set. more...
Storm Water Pollution Prevention on-line e-learning cbt (computer based) ...r or storm water runoff. Storm water runoff is one of the leading causes of pollution in rivers and lakes. Identifying sources of storm water pollution and keeping them from coming in contact with runoff is the best and most economical way to protect the quality of the nation's waters. The content in this course is designed to comply with the intent of the applicable regulatory requirements. more...
Microsoft Project 98 Basic on-line e-learning cbt (computer based) ...leading project management software tool. This course provides an introduction to project management and using Project 98 to help manage projects. After completing this course, you should understand basic principles of project management and be able to use Project 98 to assist in creating a project Work Breakdown Structure and in sequencing tasks in order to create a project schedule. This more...
Microsoft Project 98 Intermediate on-line e-learning cbt (computer based) ...leading project management software tool. This course explains several advanced features of Project 98 to help you manage projects. After completing this course, you will be able to use Project 98 to assist in managing multiple projects, customizing the Project environment, using Project in a workgroup, and using Project with other applications. This course is designed for users who want to more...
Diversity - Managing Diversity in the Workplace on-line e-learning cbt (computer based) Team leaders supervisors and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage.  more...
Leading the Way - Learning to Lead on-line e-learning cbt (computer based) ...Leading the Way: Learning to Lead " you will learn what it means to be a leader how to relate to your followers and how different situations can affect leadership. You will learn the traits and abilities that make individuals effective leaders as well as leadership pitfalls to avoid. In addition you will learn interpersonal skills that can help you motivate and empower your followers. You will more...
oll InfoFind Professional on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd oll InfoFind Professional is the first Dynamic Learning System (DLS) focused on the Graphic Communications industries. Our DLS allows the learner to define customized content through a sophisticated database search. The InfoFind Professional database contains over 11,000 term definitions and hundreds of in-depth topics and tutorials extracted from our popular on-line courseware or created just more...
Recruiting and Retention: Keeping Your Good Employees on-line e-learning cbt (computer based) Recruiting and Retention: Keeping Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching.  more...
Sales Management: Leading a Sales Team on-line e-learning cbt (computer based) ...Leading a Sales Team you will learn steps for choosing a territory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop the four factors to define when referring to a forecast and how forecasts are used. In addition you will learn steps for conducting sales meetings and the best method for setting more...
Leadership Development: Leading the Way on-line e-learning cbt (computer based) Leadership Development: Leading the Way helps you develop an understanding of the characteristics a leader should possess. You will use your leadership skills to unite followers and successfully complete an expansion project for your organization.  more...
Frontline Leadership: Positively Influencing Workplace Culture on-line e-learning cbt (computer based) Frontline Leadership: Positively Influencing Workplace Culture covers the factors that determine workplace culture and outlines a process for leading employees through culture changes. This program also covers two styles of frontline leadership and offers tips for fostering a positive work environment addressing negativity and inspiring employee innovation.  more...
Managerial Leadership: Leading Through Change on-line e-learning cbt (computer based) ...Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes as well as guidelines for motivating employees through a change process and a process for solving problems encountered during more...
From 123-CBT Computer Based Training
Supply Chain Management Using Models on-line e-learning cbt (computer based)cd rom ...gy with their characteristics. Identify primary sources leading to significant improvements in the supply chain. Match the levels of the logistics framework with their activities. Identify characteristics of the stages in advanced logistics model. Identify benefits of the advanced logistics model. Identify the activity flow in the logistics model of the future. Audience: This more...
Sales Management Leading a Sales Team on-line e-learning cbt (computer based)cd rom ...Leading a Sales Team, you will learn steps for choosing a territory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best method for setting more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based)cd rom ...ify the goals management should accomplish to prepare for leading business process improvement. Given three goals, prepare to lead business process improvement. Sequence the steps for planning improvements. Identify the steps for planning improvements. Identify the criteria for selecting a process for more...
Diversity Managing Diversity in the Workplace on-line e-learning cbt (computer based)cd rom .... They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture that affect the workplace by using the lens model. Identify the three levels of culture as defined by Scheinmore...
Advanced Project Leadership Selling Project Mgmt to the Organization on-line e-learning cbt (computer based)cd rom ... This course is for professionals who are charged with leading high-profile projects within their organization. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3 Hours Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Identifying Project Management Problems (0.5 hours) more...
Sales Management Series on-line e-learning cbt (computer based)cd rom The Sales Management Series includes the following courses: Sales Management: Building a Championship Sales Team Sales Management: Leading a Sales Team Sales Management: Motivating Sales Teams to Win To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Managerial Leadership Series on-line e-learning cbt (computer based)cd rom The Managerial Leadership Series includes the following courses: Managerial Leadership: Creating a Vision Managerial Leadership: Leading Through Change Managerial Leadership: Motivating Employees To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Project Leadership Series on-line e-learning cbt (computer based)cd rom The Project Leadership Series includes the following courses: Project Leadership: Leading the Project Team Project Leadership: Communicating Within a Project Team Project Leadership: Overcoming Obstacles To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Emotional Intelligence Emotional Intelligence for Executives on-line e-learning cbt (computer based)cd rom ...the LISTEN process while reacting to this news. Unit 2: Leading with Emotional Intelligence (0.5 - 1 hour) Identify guidelines for delegating responsibility. Apply guidelines for delegating responsibility. Identify effective personality traits for your Emotional Intelligence integration team. more...
Advanced Interpersonal Communication Comm to Build a Positive Culture on-line e-learning cbt (computer based)cd rom ... areas of the culture that can be changed or improved. In leading this meeting, you will need to examine the current culture and determine ways to make the culture more efficient and productive. Unit 2: Cultural Networks (0.5 - 1 hour) Identify the factor that connects people in a culture. Identify advantages of using the cultural network to more...
Recruiting Retention Keeping Your Good Employees on-line e-learning cbt (computer based)cd rom ... employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention. Sequence the steps for the orientation process. Identify more...
Leadership Development Leading the Way on-line e-learning cbt (computer based)cd rom ...Leading the Way helps you develop an understanding of the characteristics a leader should possess. You will use your leadership skills to unite followers and successfully complete an expansion project for your organization. Learn To Understand the difference between managers and leaders. Develop important leadership traits. more...
Leading the Way Learning to Lead on-line e-learning cbt (computer based)cd rom ...Leading the Way: Learning to Lead," you will learn what it means to be a leader, how to relate to your followers, and how different situations can affect leadership. You will learn the traits and abilities that make individuals effective leaders, as well as leadership pitfalls to avoid. In addition, you will learn interpersonal skills that can help you motivate and empower your followers. You more...
Managerial Leadership Creating a Vision on-line e-learning cbt (computer based)cd rom ...l Learning Time 2 to 4 hours Objectives Unit 1: Leading with a Vision (1 hour) Identify differences between leaders and managers. Choose questions to answer when defining your organization's vision. Identify steps for writing a vision statement. Complete steps for writing a vision statement. more...
Strategic Decision Making Advanced Decision Making on-line e-learning cbt (computer based)cd rom In Strategic Decision Making: Advanced Decision Making, you will learn how to use scenario planning to identify optimal decision outcomes, and how to identify and manage linked decisions. You will also learn how your organization can benefit from employing strategic decision-making techniques. In addition, you will learn how to use decision-making strategies to improve your negotiation skills. more...
Essentials of Management Negotiating Skills on-line e-learning cbt (computer based)cd rom ...on you will be meeting with a sales representative from a leading provider of computer software. You want to establish a relationship with their company and negotiate a short-term agreement for the installation and customization of software. Unit 3: Mutually Beneficial Negotiating (0.5 - 1 hour) Counteract strong emotions. Communicate clearly more...
Total Quality Management Principles on-line e-learning cbt (computer based)cd rom ...g to try to turn around the results of a recent poll by a leading financial media organization, which found it was bottom of the customer satisfaction table. In response to this, you've set up a focus group to ensure that Icon is in the top 10 for next year's poll. You hope that a small focused team will help to solve the issue of customer dissatisfaction and bring customer needs to the more...
Managing Performance The Performance Appraisal Process on-line e-learning cbt (computer based)cd rom ...ions. Recognize the guidelines for leading an appraisal discussion. Identify the steps of leading an appraisal discussion. Given a nine-step process, lead an appraisal discussion. During an appraisal discussion, follow the guidelines for active listening. Simulation Overview: more...
Managing the Expert Understanding Experts on-line e-learning cbt (computer based)cd rom ...ocesses for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. Learn To Assess an expert's skills. Identify the most appropriate method for recruiting an expert in a given situation. Help an expert overcome burnout. Identify the more...
Project Leadership Leading the Project Team on-line e-learning cbt (computer based)cd rom ...Leading the Project Team covers how to lead a project team in a way that ensures project success. The program details desirable project manager characteristics, skills, and styles, as well as how project managers can motivate project teams. In addition, the program covers how to manage project risk, guarantee on-time project completion, and prioritize projects. Learn To more...
Team Management High Performance Teams on-line e-learning cbt (computer based)cd rom ...rse is for managers and employees who are responsible for leading a team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1: Background Information (0.5 - 1 hour) Identify the characteristics of teams. more...
Team Leadership Developing A High Peformance Team on-line e-learning cbt (computer based)cd rom ...teps for building a team communication process. Unit 3: Leading Effectively (1 - 2 hours) Identify characteristics of leadership styles. Follow steps for guiding a team. Identify desirable characteristics of effective team leaders. Exhibit desirable characteristics of effective team leaders during a more...
Team Leadership Conducting Productive Team Meetings on-line e-learning cbt (computer based)cd rom ...e meeting, prepare an agenda, and assign roles. Unit 2: Leading Team Meetings (0.5 - 1 hour) Identify the correct order of the steps for conducting a team meeting. Follow steps for conducting a team meeting. Use guidelines to maintain productivity during team meetings. Encourage positive more...
Virtual Teams Communicating Effectively on-line e-learning cbt (computer based)cd rom In Virtual Teams: Communicating Effectively in Virtual Teams, participants will learn the importance of communication among virtual team members and how to communicate effectively in a virtual team setting. Participants will also learn how to overcome barriers to virtual team communication, as well as what technological innovations facilitate communication among virtual team members. Learn To more...
Project Teams Participating on a Project Team on-line e-learning cbt (computer based)cd rom ... all members of a company-based project team that you are leading for the Accounts Receivable Department of Icon's Computing Hardware and Software Division in San Francisco. This team has been assembled by upper-management to assess the effectiveness of the billing software used by the Accounts Receivable Department and determine what updates and changes need to be made to it. The objective of more...
Project Teams Building a Project Team on-line e-learning cbt (computer based)cd rom ...w: In this simulation, you will be leading a troubleshooting project team made up of Nancy Hurst, a Customer Service Manager, Nathan Iverson, a Marketing Analyst, and Monica Washington, a Product Development Engineer. The X42, an experimental microchip Icon recently developed for its robotics division, was prematurely approved for market release ninety days ago. more...
Organizational Learning Deploying a Knowledge Mgmt System on-line e-learning cbt (computer based)cd rom ...x steps to develop a pilot project effectively. Unit 2: Leading Knowledge Management Deployment (0.5 - 1 hour) Identify KM leader qualifications. Display qualifications of a KM leader. Identify KM leader characteristics. Display characteristics of a KM leader. Simulation more...
Leadership Development Series on-line e-learning cbt (computer based)cd rom The Leadership Development Series includes the following courses: Leadership Development: Delegation Leadership Development: Goal Setting Leadership Development: Leading the Way Leadership Development: Motivation Leadership Development: Learning to Lead To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Managerial Leadership Leading Through Change on-line e-learning cbt (computer based)cd rom ...Leading Through Change discusses the three phases of planned change and the importance of planning changes before implementing them. This program highlights the types of information employees need in order to understand the need for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems encountered during more...
Frontline Leadership Knowledge in the Workplace on-line e-learning cbt (computer based)cd rom ...ledge. Follow the process for leading employees through obstacles. Identify ways to correctly use technology to exchange knowledge. Identify the benefits of using technology to exchange knowledge. Audience This program is developed for all employees in an organization who want to understand the relationship more...
Frontline Leadership Positively Influencing Workplace Culture on-line e-learning cbt (computer based)cd rom ...at determine workplace culture and outlines a process for leading employees through culture changes. This program also covers two styles of frontline leadership and offers tips for fostering a positive work environment, addressing negativity, and inspiring employee innovation. Learn To Identify steps of the process for leading employees through change. more...
Executive Level Leadership Change The Executive Leader on-line e-learning cbt (computer based)cd rom ...l Learning Time 2 to 4 hours Objectives Unit 1: Leading for Change (0.5 - 1 hour) Identify the three phases of the change process. Given a scenario, choose how to communicate with employees. Given a scenario, inform employees about a change. Simulation Overview: In this more...
Project Leadership Overcoming Obstacles on-line e-learning cbt (computer based)cd rom ... is project managers who are responsible for managing and leading their project team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Effective Team Communication (0.5 - 1 hour) Identify reasons why more...
Project Leadership Overcoming Obstacles on-line e-learning cbt (computer based)cd rom ... is project managers who are responsible for managing and leading their project team. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options UK English Total Learning Time 2 to 4 hours Objectives Unit 1: Managing Project Change (0.5 - 1 hour) Identify the benefits of change. more...
Advanced Six Sigma Series on-line e-learning cbt (computer based)cd rom The Advanced Six Sigma Series includes the following courses: Advanced Six Sigma: Leading Six Sigma Development Advanced Six Sigma: Your Role as a Green Belt Advanced Six Sigma: Preparing for Black Belt Projects To review individual course descriptions, please return to the previous page and select the desired title(s).  more...
Advanced Six Sigma Leading Six Sigma Deployment on-line e-learning cbt (computer based)cd rom ...Leading Six Sigma Deployment, you will learn specific information and practices that are needed to deploy Six Sigma and incorporate it into an organization a a s culture. You will also learn what it takes to prepare to drive Six Sigma effectively and address many organizational questions and concerns, as well as develop a deployment plan, select appropriate metrics, and promote communication more...
Advanced Six Sigma Your Role as a Green Belt on-line e-learning cbt (computer based)cd rom ...on will have of you as a Green Belt, both as a Green Belt leading your own team or supporting a Black Belt project. Finally, you will learn what tools you will need to use when defining a Six Sigma project, gathering and evaluating data, and implementing the improvements you identify. Learn To: Understand the roles and expectations involved in serving as a green belt. Understand the more...
Advanced Six Sigma Preparing for Black Belt Projects on-line e-learning cbt (computer based)cd rom ... as the Six Sigma processes you will need to utilize when leading Six Sigma projects. Learn To: Understand the role of the Black Belt. Understand how to plan and execute Black Belt projects. Understand how to present and close Black Belt projects. Audience: The target audience for this course is individuals being asked to consider becoming a Black Belt, and those interested more...
From Training Link Education S.E.A
Cambridge International Diploma for Teachers and Trainers on-line e-learning cbt (computer based)group study and discussioncoursewarecd romtrain the trainer ...idge International Examinations (CIE), one of the world s leading providers of examinations The Cambridge International Diploma for Teachers and Trainers is designed to help teachers and trainers develop skills that will enhance their practice by becoming more flexible and versatile It allows these skills to be assessed and accredited providing proof of the teacher s or trainer s competence more...
Diploma in Business Practices on-line e-learning cbt (computer based)study at homecoursewareself directed ...qualifications are offered through ABC Awards {which is a leading UK awarding body) and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework. Study Options The suite of qualifications is based on 22 units and students may elect to study ANY ONE unit in order to gain an AWARD IN BUSINESS PRACTICES. In addition students may choose more...
From SHEilds Ltd
NEBOSH National General Certificate ...e NEBOSH National General Certificate is established as a leading award in basic health and safety held by more than 65,000 people. This comprehensive NEBOSH Certificate eLearning course which concludes with a two-part written examination and practical safety assessment, gives an excellent grounding in the fundamentals of occupational health and safety management. Having completed NEBOSH more...
From Spectra Mind Solutions
Training courses for CMMI and Software Estimation techniques @ Hyderabad instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab ...ng Improvement Opportunities and implementing the same. * Leading edge estimation methods and tools, * Evaluating world-class Estimation Methods and Tools, * Review of the most common tools: COCOMO II, SLIM, Price-S, SEER-SM, PQM-Plus * Activity Based Costing * Validating and auditing estimation data * Estimation process institutionalization and implementation. Start Date: Weekends (30th more...
From Artisan Business Group
A Road Map for Exporting to Greater China and Asian Markets instructor led trainingon-line e-learning cbt (computer based)workshop / seminar The seminar is intended to educate U.S. manufacturers, small business enterprises, agricultural exporters, economic development executives and trade officials on the promising opportunities in China and Asian markets. The session offers key factors and knowledge you need to know about exporting US-made products and services to the Far East market. Overview: U.S. exports to China grew 32% from more...
From RRC Training
NEBOSH National Diploma e-Learning on-line e-learning cbt (computer based)cd rome-bookcomputer lab ...h and Safety Practice. Now firmly established as the UK's leading qualification for health and safety professionals, the NEBOSH Diploma is rapidly being recognised internationally as the standard