Lean Web-based Seminars

Lean Marketing - The Value Stream Approach Business901 will introduce the Value Stream Marketing Concept and develop a Marketing Kanban Program. We want our participants to learn how to utilize a Sales and Marketing Value Stream which is an entire different procedure than your typical Marketing Funnel. Dager says, "This not another system building approach but rather an action orientated program that organizes and develops your  more...

Marketing Your Black Belt ... contact us for other available times. I believe that Lean Six Sigma Consulting has the greatest opportunity ever and in my terms, opportunity = NEED. What we need is the greatest transformation of efficiencies from know-how to implementation, and I think Lean Six Sigma is ideally suited to fulfill that need. Marketing your Black Belt is based specifically on addressing these issues:  more...

Contact Centre Group 2010 Webinars Lean Six Sigma Demystified Practical Easy to Implement Ideas A Handy Guide for Managers Su ...he right products and services to its customers. To be LEAN and efficient, the focus should be on a set of measures that answer the following questions: a Are we providing the correct services to our clients using the most skilled agents? a Are we providing those services in the best possible and most cost efficient way? Many contact centers have not discussed with their front  more...

Six Sigma Green Belt SSGB ...ts a Process mapping and waste identification based on lean methodology a DMAIC process improvement roadmap Define a Project charter a Management and planning tools. a Team stages and dynamics. a VOC, a Customer feed back, a Customer requirements, a Project tracking. Measure a Process analysis and documentation a Collecting and summarizing data. a  more...

Survive and Thrive In Economic Turbulence ...dundancy and lack of accountability or you ll lose money. Lean, focused teams with well-honed skills save you money and sustain your business. You need optimized teams to create survive and thrive clarity, productivity and focus. As a leader, you must take the blinders off. If you don t, you will risk losing time, talent and money. In these economic times, you must scrutinize your teams for  more...

Motivating the Underachieving Employee ...ing to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your meeting with the employee sets the foundation for turning the situation around. Cathy Liska, author of Assertive Communication Today and conflict mediation trainer, brings twenty years of management experience to the table, offering tools for managers to motivate their  more...

Starbucks Summits and other Coffee Shop Meetings ...d business exchanges take place at the local coffee shop. Lean how to turn these into money maker meetings. We examine the proper rules of conduct for various meetings. Why are so many business meetings taking place out of the office? How can you take advantage of this in your business? Do you know all the new rules of engagement during such meetings? In this webinar you will learn how to be  more...