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From Online Training Directory
Just Write! Keeping a Journal
... your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge necessary to keep writing. Exercises will expand your journal
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Just Write! Keeping a Journal
... your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge necessary to keep writing. Exercises will expand your journal
more...
PowerPoint 97 Level 1
This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn skills such as how to use templates, create tables, and prepare a presentation for printing.
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This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn skills such as how to use templates, create tables, and prepare a presentation for printing.
more...
Windows NT Introduction
...he basic features of Microsoft Windows NT.
Students will learn skills such as working on the Desktop, using windows, and operating the Start menu and Taskbar.
The course also includes lessons on managing files by renaming, copying, and moving folders. In addition, students will learn how to understand and use networking resources. All these skills will be taught using true-life scenarios,
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...he basic features of Microsoft Windows NT.
Students will learn skills such as working on the Desktop, using windows, and operating the Start menu and Taskbar.
The course also includes lessons on managing files by renaming, copying, and moving folders. In addition, students will learn how to understand and use networking resources. All these skills will be taught using true-life scenarios,
more...
From 123-CBT Computer Based Training
Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
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Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
From Serebra Learning Corporation
Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
From Medical Tourism Training, Inc
Essential Skills for Working with Upset Customers
The a Working with Upset Customersa course will provide you with practical business tools avoid or defuse negative situations as well as restoring business relationships following a harmful experience. Through the use of narrative, audio and video clips including various examples of what to do and what to avoid doing, you will learn skills that you can apply in your career to foster better
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From The Chicago School of Professional Psychology
Master of Arts in Industrial/Organizational Psychology, ExCEL Track
...ing areas for the application of professional psychology. Learn skills to help individuals perform more effectively, solve problems, and grow professionally in today's global, multicultural work environment. Our I/O ExCEL track is designed specifically for professionals who work in fields such as human resources, private and public sector management, healthcare administration, merchandising,
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...ing areas for the application of professional psychology. Learn skills to help individuals perform more effectively, solve problems, and grow professionally in today's global, multicultural work environment. Our I/O ExCEL track is designed specifically for professionals who work in fields such as human resources, private and public sector management, healthcare administration, merchandising,
more...
