Online Learn Skills eLearning - Training Resources
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From Online Training Directory
Windows NT Introduction
...he basic features of Microsoft Windows NT.
Students will learn skills such as working on the Desktop, using windows, and operating the Start menu and Taskbar.
The course also includes lessons on managing files by renaming, copying, and moving folders. In addition, students will learn how to understand and use networking resources. All these skills will be taught using true-life scenarios,
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...he basic features of Microsoft Windows NT.
Students will learn skills such as working on the Desktop, using windows, and operating the Start menu and Taskbar.
The course also includes lessons on managing files by renaming, copying, and moving folders. In addition, students will learn how to understand and use networking resources. All these skills will be taught using true-life scenarios,
more...
Just Write! Keeping a Journal
... your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge necessary to keep writing. Exercises will expand your journal
more...
... your personal journal style. Keep a record of your life. Learn skills that produce a rewarding journaling experience. The class provides a varied assortment of resources and strategies that will enrich your journal. Participants will learn motivational techniques for journal writing. Inspirational tips will provide knowledge necessary to keep writing. Exercises will expand your journal
more...
PowerPoint 97 Level 1
This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn skills such as how to use templates, create tables, and prepare a presentation for printing.
more...
This course introduces students to the basic features of Microsoft PowerPoint 97. Students will learn skills such as how to use templates, create tables, and prepare a presentation for printing.
more...
From 123-CBT Computer Based Training
Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
From Learn Skills
Customer Service and Consulting
This title offers a series of ready to deliver topics
covering the basics of serving customers and
consultative selling. The consultative approach
combines interpersonal skills with expertise in product,
service and support to provide a professional, relevant
and personalised service.
more...
This title offers a series of ready to deliver topics
covering the basics of serving customers and
consultative selling. The consultative approach
combines interpersonal skills with expertise in product,
service and support to provide a professional, relevant
and personalised service.
more...
Accounting Basics
In this course, we investigate the basics of accounting. We introduce the skills and knowledge required to prepare and understand the financial plans and budgets that are crucial to the ongoing operation of an organisation. This course provides in depth coverage of Business and Information Management, Basic Accounting and Accounting Transactions.
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In this course, we investigate the basics of accounting. We introduce the skills and knowledge required to prepare and understand the financial plans and budgets that are crucial to the ongoing operation of an organisation. This course provides in depth coverage of Business and Information Management, Basic Accounting and Accounting Transactions.
more...
From Serebra Learning Corporation
Professional Skills for Customer Service Agents
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
As a customer service agent (CSA), the focus of your job is to solve customers' problems within a short amount of time. To do this, you have to understand the optimum methods for professionally processing a large volume of customers representing many different personality types. This can be a challenging task. You can successfully handle an agent's workload while satisfying customers by mastering
more...
From The Chicago School of Professional Psychology
Master of Arts in Industrial/Organizational Psychology, ExCEL Track
...ing areas for the application of professional psychology. Learn skills to help individuals perform more effectively, solve problems, and grow professionally in today's global, multicultural work environment. Our I/O ExCEL track is designed specifically for professionals who work in fields such as human resources, private and public sector management, healthcare administration, merchandising,
more...
...ing areas for the application of professional psychology. Learn skills to help individuals perform more effectively, solve problems, and grow professionally in today's global, multicultural work environment. Our I/O ExCEL track is designed specifically for professionals who work in fields such as human resources, private and public sector management, healthcare administration, merchandising,
more...
