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First Aid CPR

... for any CPR certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified CPR instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall basic life support techniques used to open
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First Aid CPR
First Aid Basic

...ny first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how to appropriately respond to a
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First Aid Automated External Defibrillator

First Aid: Automated External Defibrillator
The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the
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Fire Safety and Prevention

Fire Safety and Prevention
This course addresses how to prevent fires and recognize fire hazards. It will also discuss what actions to take in the event of a fire, including the proper use of portable fire extinguishers. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the chemistry of fire,
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Fire and Explosion Hazards

Fire and Explosion Hazards
This training discusses actions to reduce the risk of fire and explosion due to chemical reactions, ignition of explosive or flammable chemicals, ignition of materials due to oxygen enrichment, and sudden releases of materials under pressure. Learning how to prevent and protect yourself and others from fire and explosion hazards can help save resources, time, and
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Fall Protection or Working at Heights

Fall Protection (or Working at Heights)
This one-hour course is intended to provide employees who might be exposed to fall hazards the ability to recognize such hazards and the ability to minimize them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize common workplace fall hazards, describe fall
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Ergonomics in the Workplace

Ergonomics in the Workplace
This course is designed to provide the basic information needed to recognize and report musculoskeletal disorder (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to both office
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Emergency Response and Spill Control HAZWOPER

Emergency Response and Spill Control (HAZWOPER)
This training describes how to respond to various emergency situations and describes control of situations both by the workers involved and by trained emergency personnel. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define "hazardous materials", recognize
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Emegency Response in the Workplace

...d responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply with the intent of the applicable regulatory requirements.
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Emergency and Disaster Preparedness

Emergency and Disaster Preparedness
This course was designed and developed to provide instruction on emergency response, safety, reporting, and evacuation of company facilities and work areas in the event of a natural disaster, fire, bomb threat, or other emergency. The procedures contained in this training should be followed unless otherwise directed by your employer, police or fire
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Electrical Safety

Electrical Safety
An awareness level course that discusses how to work safely with electricity. It focuses on specific electrical hazards found in the workplace and methods to minimize or eliminate those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recall basic rules of electricity as they
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Decontamination HAZWOPER

Decontamination (HAZWOPER)
This training provides information concerning decontamination, which is the process of removing contaminants that have collected on workers and equipment. Decontamination protects you from hazardous substances that may contaminate and eventually penetrate protective clothing, respiratory equipment, tools, vehicles, and other equipment used on-site. It also prevents
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Confined Space

..., and permits. The intent of the course is to provide the learner with information about the hazards and hazard control methods that will permit safe work in enclosed work areas or confined spaces. Learner objectives for this course are to recognize terms commonly associated with confined spaces, distinguish the difference between permit required confined spaces and non-permit required confined
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Compressed Gas Safety

Compressed Gas Safety
Many industrial and laboratory operations require the use of compressed gases for a variety of different operations. This course will establish the needed elements for an effective compressed gas safety program. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are to: identify
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Computer Ergonomics

Computer Ergonomics
This one-hour course is designed to provide the basic information needed to recognize and report musculoskeletal disorders (MSD) signs, symptoms, and risk factors. It addresses the key components of an Ergonomics Program and also provides information to assist both employees and employers in minimizing the risk of developing work-related MSDs. This course applies to
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Cold Stress

Cold Stress
This course will discuss the effects of cold on your body, outline the risk factors for cold-related ailments, and describe the associated treatments for each. This training will also describe several preventive measure techniques and safe work practices that you can use to protect yourself from cold-related stresses. The content in this course is designed to comply with the
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Chemical Process Safety

Chemical Process Safety
course designed for employees who work at industrial process plants to recognize the potential health and safety implications associated with their job. This course is intended to educate the employee in order to help prevent or minimize the consequences of a catastrophic release of toxic, reactive, flammable, or explosive Highly Hazardous Chemicals (HHC) from a
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Carcinogen Safety

Carcinogen Safety
This one-hour course provides instruction on the recognition of hazard, management, usage, and control of cancer-causing agents, called carcinogens. Learner objectives for this course are to: define the terms associated with carcinogen safety, recognize the routes of entry of carcinogens into the body, identify the methods of hazard control in relation to carcinogens, and
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Bloodborne Pathogen Awarenss

Bloodborne Pathogen Awarenss
This course will provide you with a basic understanding of bloodborne pathogens, common modes of transmission, methods of prevention, and what to do if an exposure occurs. Information presented will help minimize serious health risks to persons who may have personal exposure to blood and other potentially infectious materials in the workplace. This course has
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Behavior Based Safety for Supervisors

...ith the intent of the applicable regulatory requirements. Learner objectives for this course are to: define behavior and identify the scope and purpose of a behavior safety program, distinguish the roles and responsibilities of the supervisor and the employee, identify factors that cause incidents (environmental vs. personal factors), identify the influences on behavior, determine how to
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Back Safety and Injury Prevention

Back Safety and Injury Prevention
This course is designed to bring awareness into the work environment and help eliminate preventable back injuries. It will provide information regarding job-specific hazards, safe work practices, and ergonomics. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are
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Function Activities

Function Activities ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Every IT service requires applications software that provides functioning for systems, services, and processes. And proper Application Management is critical to successfully delivering, supporting, and maintaining IT services in your organization, both
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Technology and Implementation Considerations

Technology and Implementation Considerations ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Implementing processes and technologies in any organization requires significant planning, analysis and management. Implementing Service Management process capabilities is no different. The method of implementation must be planned,
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Workplace Ethics

...cally driven behavior. The course also focuses on how the learner can use an ethical filter to help negotiate ethical dilemmas. This course was developed with subject matter support provided by the Employment Law Group of the law firm of Baker, Donelson, Bearman, Caldwell & Berkowitz, PC. Please note, however, that the course materials and content are for informational purposes only and do not
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Stakeholders and the Communications Management Plan

...tion is gathered and produced efficiently. In this course learners will learn how to identify project stakeholders, perform a stakeholder analysis, and analyze communications requirements in the development of a communications management plan. This course provides foundational knowledge and up-to-date project management information so learners can put principles to work at their own
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Processes for Managing Project Communications

...roject Communications Management processes and guides the learner through the steps required to successfully implement each one. Specifically, it covers strategies for selecting appropriate methods for communicating with stakeholders and ways to ensure that stakeholders remain supportive of the project. Finally, learners will be introduced to different forms of performance reports. This course
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Estimating and Budgeting Project Costs

...-up estimating and reserve analysis for estimating costs. Learners will also determine the project budget by calculating reserves and funding requirements. This course provides a foundational knowledge base reflecting the most up-to-date project management information, so learners can effectively put principles to work in their own organizations. This course will assist in preparing the learner
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Controlling Costs

Controlling Costs PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Establishing the budget for a project is a vital process in project management, yet it means nothing if the budget is not adhered to. Controlling project cost is critical to meeting a project's budget targets, and monitoring cost performance can
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Planning Project Human Resources

...ing the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMBOK Guide certification exam. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition, published by the Project Management Institute (PMI ), Inc.,
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Managing Project Human Resources

...in the Project Human Resources Management knowledge area. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Techniques for developing project teams, such as training, team-building activities, and recognition and rewards will be discussed. Learners will
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Integrated Initiation and Planning

...n is to have processes interact smoothly. In this course, learners will be given an overview of the Project Integration Management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to Project
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Integrated Project Execution Monitoring and Control

...eractive learning strategies and realistic scenarios, the learner explores these concepts and gains a better understanding of the project integrative processes in action. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved. Material from
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Managing Projects within Organizations

Managing Projects within Organizations PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned
Project-based operations have become the norm in today's business world. In essence, almost every work effort is a project, from constructing a new building to designing and delivering a new information management system. As
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Project Management Overview

...ncepts through many examples of small and large projects. Learners will also be introduced to the fundamental source of information for project management professionals: the Project Management Institute (PMI ) and A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by PMI . The course will identify key project management concepts and terms, explore the
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Project Quality Planning

... very beginning of a project's lifecycle. In this course, learners will be given an overview of the project quality management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to the three processes in
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Quality Assurance and Quality Control

... that it is both adequate and adhered to. In this course, learners will be given an overview of the quality assurance and quality control processes within the project quality management knowledge area. They'll be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ).
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Risk Management Planning

...cessful conclusion and one that does not. In this course, learners will be introduced to the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced the first process in the Project Risk
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Performing Risk Analysis

... and quantitative risk analysis techniques. Specifically, learners will be introduced to qualitative tools like the probability and impact matrix, risk probability and impact assessment, and risk urgency assessment. Quantitative risk analysis techniques include data gathering and representation and quantitative modeling techniques. This course provides a foundational knowledge base reflecting
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Risk Response Monitor and Control

...r and Control Risks will be introduced. Specifically, the learner will be introduced to strategies for handling both negative and positive risk, and how to monitor and control these risks. This course will also cover all the necessary project documents and plans that require updates as these processes are performed. This course is aligned with A Guide to the Project Management Body of Knowledge
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Project Requirements and Defining Scope

...eractive learning strategies and realistic scenarios, the learner will explore these concepts and gain a better understanding of the inputs to, the tools and techniques for, and the outputs of the Project Scope Management processes. This course covers all the activities related to planning scope management and developing a project scope statement. Specifically, learners will be introduced to
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Create Work Breakdown Structure

...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the project management processes related to creating and verifying a work breakdown structure. This course will cover the project inputs, tools and techniques, and outputs of the Create Work Breakdown Structure process, the third process in the Project Scope
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Defining and Sequencing Project Activities

...by the Project Management Institute (PMI ). Specifically, learners will be provided with an overview of the Project Time Management knowledge area and the interrelation with the process groups. The course also explores project activities and activity attributes, and the method of developing network diagrams, including dependency determination and applying leads and lags. This course provides a
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Estimating Activity Resources and Durations

...by the Project Management Institute (PMI ). Specifically, learners will be provided with an overview of establishing resource requirements, sources of activity duration information, and methods of estimating activity durations. Some of the duration estimating techniques taught in this course include analogous estimating, parametric estimating, and using three-point estimates. This course
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Core PMI Values and Ethical Standards

...will have the most far-reaching benefits. In this course, learners will explore the values underlying ethical decisions and behaviors as outlined in the PMI Code of Ethics and Professional Conduct. For each value, learners will be introduced to the integrity aspired to, as well as the mandatory conduct demanded of project managers to effectively manage projects and further promote project
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IATA 5 Limitations and Shipment Review

IATA 5: Limitations and Shipment Review
This course explains that the Department of Transportation (DOT) governs all modes of transportation in the U.S., including air transportation. The DOT has a set of regulations pertaining to the shipment of hazardous materials (dangerous goods) known as the Hazardous Materials Regulations (HMR). This training course may be used to meet the requirements
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IATA 3 Packaging

IATA 3: Packaging
This training course will introduce the packaging requirements of the International Air Transport Association's Hazardous Materials Regulations. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will provide additional function-specific training. The content in this course is designed to comply with the
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IATA 4 Documentation

IATA 4: Documentation
This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including required documentation to transport dangerous goods (Shipper's Declaration for Dangerous Goods and Air Waybill). This training course may be used to meet the requirements for general awareness/familiarization training. Your
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IATA 2 Marking and Labeling

IATA 2: Marking and Labeling
This one-hour training course will introduce the International Air Transport Association's Marking and Labeling requirements. The proper identification, preparation, and transportation of hazardous materials affects everyone's safety. This training course may be used to meet the requirements for general awareness/familiarization training. Your employer will
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IATA 1 Hazard Class Identification Classification

IATA 1: Hazard Class Identification Classification
This training course will introduce the requirements of the International Air Transport Association's Hazardous Materials Regulations, including definitions, an introduction to the Hazard Classes, and the List of Dangerous Goods. The proper identification, preparation, and transportation of hazardous materials affect everyone's safety. This
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DOT 4 Loading and Storage

DOT 4: Loading and Storage
This one-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the interpretation of the segregation table, general guidelines for shipping papers, loading and unloading HAZMAT, and incident reporting requirements. The proper identification, preparation, and transportation of hazardous
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DOT 3 Shipping Papers

DOT 3: Shipping Papers
This half-hour training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including the components of the basic description of hazardous material, general information required on the shipping paper, use of the HAZMAT Precedence Table, and general emergency response information. The proper identification,
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DOT 2 Packaging and Labeling

DOT 2: Packaging and Labeling
This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including packaging, labeling, marking, and placarding. The proper identification, preparation and transportation of hazardous materials impacts everyone's safety. This training course may be used to meet the requirements for general
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Pursuing Successful Lifelong Learning

... why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and
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Introduction to Business Analysis Essential Competencies

Introduction to Business Analysis & Essential Competencies IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Often, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasn't the right solution after
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Introduction to Business Analysis Planning

Introduction to Business Analysis Planning IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, it's essential you map out your business analysis approach
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Planning Business Analysis Communication Monitoring

Planning Business Analysis Communication & Monitoring IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and
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Business Analysis Requirements Elicitation

Business Analysis Requirements Elicitation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And
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Business Analysis Requirements Management Communication

Business Analysis Requirements Management & Communication IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Projects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with
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Business Analysis Enterprise Analysis

Business Analysis: Enterprise Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the
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Business Analysis Introduction to Requirements Analysis

Business Analysis: Introduction to Requirements Analysis IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
When you have a set of dependent tasks to complete, it's not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must
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Business Analysis Verify and Validate Requirements

Business Analysis: Verify and Validate Requirements IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
If you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane won't help you build your
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Business Analysis Solution Assessment and Validation

Business Analysis: Solution Assessment and Validation IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned)
A business analyst doesn't just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what
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Support Center Services and Work Environment

Support Center Services and Work Environment HDI HDI Customer Service Representative Customer Service Representative Certification Library
This course is intended to introduce the learner to the basic levels of service commitments and attitude expected of customer service representatives. Best practices, personal accountability, enhancing the image of the organization, and the work
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Team and Customer Relationships

...tification Library
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining
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Asbestos

...ith the intent of the applicable regulatory requirements. Learner objectives for this course are to list the two agencies that have been principally responsible for generating regulations for asbestos control, define terms associated with asbestos, identify where asbestos-containing materials are commonly found in building materials, list the requirements for signs and labels that identify
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Accident Investigation and Reporting

Accident Investigation and Reporting
This course will provide an overview of accident investigation and reporting procedures. The accident investigation and reporting process helps to provide a safe working environment by determining the causes of an accident, then reporting them so that accidents can be prevented in the future. The content in this course is designed to comply with the
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Used Oil Management

Used Oil Management
Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different
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Universal Waste Rule Training

Universal Waste Rule Training
This one hour training gives an overview of the Universal Waste Rule. This rule provides generators with a more flexible approach for managing certain widely-generated, low-risk hazardous waste streams. The flexibility is intended to encourage resource conservation, as well as the diversion of universal wastes from landfills. The content in this course is
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Introduction to Operational Support and Analysis

Introduction to Operational Support and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Within the context of ITIL , service operation is sometimes referred to as the 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the
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Storm Water Pollution Prevention

Storm Water Pollution Prevention
This one-hour course describes the nature and occurrence of storm water pollution, its environmental effects, and ways to address this important water quality problem. Rainwater that enters a surface water body, by flowing either overland or through a storm sewer system, is called storm water or storm water runoff. Storm water runoff is one of the leading
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Introduction to Event Management

Introduction to Event Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
It's essential that you know the status of all components in your IT infrastructure at any given time. Monitoring all events that occur can provide you with invaluable data to help your organization identify and isolate not only problems that are
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Introduction to Incident Management

Introduction to Incident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident lies
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Spill Prevention Control Countermeasure Plan Petroleum Products

Spill Prevention Control & Countermeasure Plan (Petroleum Products)
When petroleum products are accidentally spilled, they may damage the environment and pollute our waterways. A spill of only one gallon of oil can contaminate a million gallons of water. This 30-minute course will provide you with information on the prevention and countermeasures you should take should a spill occur. This
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Incident Management Interactions

Incident Management Interactions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each
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Introduction to Request Fulfillment

Introduction to Request Fulfillment ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
When you think of reasons for contacting the IT Department in your organization, it's most likely to resolve a problem. Typically you contact them when something isn't working right whether it be a connection error, system crash, or other
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Request Fulfillment Process Interfaces and Challenges

Request Fulfillment Process Interfaces and Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
What would you think if you called your Internet provider to get a new password, and they told you it was going to be a week before they could resolve your request? Or even worse, imagine them not being able to do it at all
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Service Strategy Fundamentals

Service Strategy Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL ), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through
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Spill Prevention and Control

...ement methods. The intent of the course is to provide the learner with information about the safe handling, movement and storage of hazardous materials. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define hazardous materials, recognize where spills are likely to occur, specify work practices that can
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Service Strategy Processes

Service Strategy Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in
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Service Design Fundamentals

Service Design Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL , Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to
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Service Design Processes

Service Design Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for
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Service Transition Processes and Principles

Service Transition Processes and Principles ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help
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Service Operation Principles and Functions

Service Operation Principles and Functions ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service
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Environmental Regulations Overview

...ith the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose of the Toxic Substances Control Act (TSCA); specify the purpose of the Resource Conservation and Recovery Act (RCRA); specify the purpose of the Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA), also known as Superfund; specify the purpose of the National
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Service Operation Processes

Service Operation Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand
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Continual Service Improvement Fundamentals

Continual Service Improvement Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations
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DOT 1 Hazardous Materials Table

DOT 1: Hazardous Materials Table
This training course will introduce the requirements of the Department of Transportation's Hazardous Materials Regulations, including definitions, an introduction to the nine Hazard Classes, and the HAZMAT Table. The proper identification, preparation, and transportation of hazardous materials impact everyone's safety. This training course may be used to meet
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Workplace Security Awareness

...ith the intent of the applicable regulatory requirements. Learner objectives are to: identify general security guidelines and best practices, recall how to deal with trespassers and unknown persons in the workplace, describe how to deal with threatening phone calls, identify actions to take in the event of workplace violence incidents, recall steps to take in the event emergency situations
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Workplace Safety Orientation

...ith the intent of the applicable regulatory requirements. Learner objectives are to: specify the role of the Occupational Safety and Health Administration, identify basic rules of safety and general employee protective measures, identify common hazards found in the workplace, and specify the purpose of each of the following safety programs: Hazard Communication, Bloodborne Pathogen Safety,
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Welding Cutting and Brazing

...over a working lifetime. This one-hour course will inform learners of potential health and safety concerns unique to welding, cutting, and brazing prevention. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: specify fire prevention techniques used during welding, cutting, and brazing, specify the proper
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Tuberculosis Prevention and Control

Tuberculosis: Prevention and Control
This course will provide you with a basic understanding of tuberculosis, common modes of transmission, methods of prevention, and what to do if an exposure occurs. Information presented will help minimize serious health risks to persons who may have personal exposure to tuberculosis in the workplace. The content in this course is designed to comply with
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Trenching and Excavation Safety

Trenching and Excavation Safety
This one-hour course is designed to better inform the employee of the possible health and safety concerns unique to trenching and excavation. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: list factors to consider before trenching and excavation begins, identify the purpose
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Signs and Tags

Signs and Tags
This half-hour course will present basic information about the different accident prevention signs and tags with regard to displaying levels of danger and precautions required. The failure of people, equipment, supplies, or surroundings to behave or react as expected causes most accidents. The content in this course is designed to comply with the intent of the applicable
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Slips Trips and Falls

Slips, Trips and Falls
Slips, trips, and falls constitute the majority of general industry accidents. They cause 15 of all accidental deaths and are second only to motor vehicles as a cause of fatalities. This course is intended to provide employees with the ability to recognize and prevent slip, trip, and fall hazards and to address the key components of ladder safety. The content in this
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Safe Work Practices

...dous materials. The intent of the course is to enable the learner to identify those practices (the right way to do things) that must be followed that will either eliminate or minimize the potential for injury from workplace hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: define the purpose of safe
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Using Respiratory Protection

...iderations required when working with ionizing radiation. Learner objectives are to recognize why respiratory protection is necessary; distinguish between employee and employer responsibilities for respiratory protection; identify the nature, extent, and effects of respiratory hazards to which you may be exposed; specify the operation, limitations, and capabilities of respirators; identify
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Toxicology HAZWOPER

Toxicology (HAZWOPER)
This course focuses on the study of poisons, their safe limits, and their adverse effects on living organisms. While the subject of toxicology is complex, it is necessary to understand the basic concepts in order to make logical decisions concerning the protection of personnel from chemical exposure. The content in this course is designed to comply with the intent of
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Site Safety and Health Plan Procedures HAZWOPER

...ith the intent of the applicable regulatory requirements. Learner objectives are to: identify the purpose of personnel organizational structure associated with a site safety and health plan, identify the purpose of a work plan, identify the requirements of a site safety and health plan, identify the purpose and provisions of a site hazard assessment, identify the requirements for a personal
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Site Control HAZWOPER

Site Control (HAZWOPER)
This training describes measures designed to minimize your exposure to hazardous substances, and prevent the migration of contamination to "clean" areas of the site. OSHA requires that employees who work at hazardous material sites, or respond to spill emergencies, receive training to eliminate unnecessary risk of exposure to hazardous substances. The content in this
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Regulatory Overview HAZWOPER

... EPA, and DOT. The intent of the course is to provide the learner with an understanding of the sources of regulatory occupational safety and health work practices and standards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: specify why regulatory standards are established, identify the scope and purpose of
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Regulatory Information

Regulatory Information
Essentially all workplaces have safety and health standards that have been imposed by federal and state authorities. The intent of these workplace standards and requirements is to protect the health and welfare of individual employees. This one-hour course will explain how safety requirements for workplaces are established and how they are enforced. The training will
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Radiation Safety

Radiation Safety
This one-hour course is designed to familiarize you with the health implications associated with ionizing radiation, and measures that can be used to protect you from radiation exposure. There is a significant health risk to workers if radiation sources are not properly controlled. The content in this course is designed to comply with the intent of the applicable regulatory
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PPE Hand Protection

PPE: Hand Protection
Personal protective equipment (PPE) is designed to protect you from serious workplace injuries or illnesses resulting from contact with chemical, radiological, physical, electrical, mechanical, or other workplace hazards. This 30-minute course will help acquaint you with the various types of PPE specifically designed to protect your hands. It will assist you in selecting
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PPE Eye and Face Protection

PPE: Eye and Face Protection
This course will help acquaint you with the various types of personal protective equipment (PPE) specifically designed to protect your eyes and face. It will assist you in selecting and maintaining the proper equipment based on the workplace hazard(s) present. The content in this course is designed to comply with the intent of the applicable regulatory
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PPE Personal Protective Equipment

PPE: Personal Protective Equipment
This course covers types, selection, maintenance, and care of personal protective equipment in the workplace. The types of personal protective equipment (PPE) covered in the course include: hard hat, respiratory protection, hearing protection, and body protection. The content in this course is designed to comply with the intent of the applicable regulatory
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PPE Repiratory Protection HAZWOPER

PPE/Repiratory Protection (HAZWOPER)
Equipment and devices have been developed over the years to protect the human body against a variety of environmental and physical hazards. Today, many forms of personal protective equipment (PPE) are available to protect you from injuries and illnesses. This training is intended to acquaint you with the different types and the correct selection of PPE.
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Powered Industrial Truck Safety

...ith the intent of the applicable regulatory requirements. Learner objectives for this course are to: specify the purpose of the Powered Industrial Truck standard (29 CFR 1910.178), define the operator training requirements for powered industrial trucks, distinguish several types of powered industrial trucks, recognize some general engineering principles associated with powered industrial truck
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Portable Fire Extinguishers

Portable Fire Extinguishers
This one-hour course is designed to protect employees and help prevent serious property loss from workplace fires. It identifies the various classes of fires, types of portable fire extinguishers, and actions to take in the event of a fire. It describes when and how to use portable fire extinguishers to put out small fires. The content in this course is designed
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Personal Protective Equipment Head Protection

Personal Protective Equipment: Head Protection
This one-hour course will help acquaint you with the various types of PPE specifically designed to protect your head. It will assist you in selecting and maintaining the proper equipment based on the workplace hazards present. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner
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OSHA 300 Recordkeeping

OSHA 300 Recordkeeping
This course will cover OSHA's revised recordkeeping requirements, the new recordkeeping forms, and offers a number of opportunities for you to practice classifying a case's recordability. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify forms and information required for OSHA
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Office Safety

Office Safety
This course is designed to cover hazards that may be encountered when working in administrative areas. These areas of concern are ergonomic stress, hazard communication, bloodborne pathogens, and electrical safety. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify office noise
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Office Ergonomics

...ith the intent of the applicable regulatory requirements. Learner objectives are to: define terms related to the study of ergonomics; recognize the general requirements of the Ergonomics Standard; recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting; identify risk factors for injury to the muscles and skeleton; specify controls and work
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Mold Awareness

Mold Awareness
Many businesses and organizations, including government-owned facilities, can experience mold at their facilities at some point in their business life. A mold is a coating or discoloration that develops in a damp atmosphere on the surface of food or fabric. Not everyone is at risk from exposure to molds but certain groups of individuals, including infants and the elderly, are
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Material Safety Data Sheets

...ith the intent of the applicable regulatory requirements. Learner objectives are to: recognize the physical states in which chemicals are commonly found, identify chemical routes of entry into the body, identify the purpose of an MSDS and describe the most common information found on a typical MSDS, define common abbreviations used on an MSDS, locate and interpret specific information found on
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Machine Guarding

Machine Guarding
This course will provide definitions, general requirements, and requirements for different kinds of machinery concerning the Machine Guarding Program. It will provide general discussion of various guarding methods, as well as defining terms associated with machine guarding. The content in this course is designed to comply with the intent of the applicable regulatory
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Liquified Petroleum Gas LPG Safety

Liquified Petroleum Gas (LPG) Safety
This one-hour course will provide you with an understanding of the hazards, characteristics, and methods of detection associated with liquefied petroleum gas (LPG). It provides general knowledge of the hazards associated with exposure and requirements to reduce or eliminate exposure and mitigate the hazards. The content in this course is designed to
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Lockout Tagout

Lockout/Tagout
This course provides information about control of hazardous energy and work under the protection of a lockout/tagout permit. The intent of the course is to provide information on lockout/tagout practices and the significance of lockout/tagout devices. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives
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Lead Awareness

Lead Awareness
This course covers information mandated by OSHA 29 CFR 1910.1025. It provides general knowledge of the hazards associated with lead exposure and requirements to reduce or eliminate exposure. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify sources of lead exposure, identify adverse
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Lead and Cadmium

Lead and Cadmium
Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory
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Laser Safety Training

Laser Safety Training
This one-hour course is designed to provide awareness of the fundamentals of Class IIIB (moderate) and IV (high-power) lasers or laser systems. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: discuss what a laser is and how a laser works, name the types and classes of lasers, describe
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Scaffolding and Ladder Safety

Scaffolding and Ladder Safety
This course is designed to train employees to recognize the hazards associated with ladders, stairways, and the type of scaffold being used at the work site and to understand the procedures to control or minimize those hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to
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Laboratory Safety

Laboratory Safety
This overview course is designed for employees who work in an industrial, clinical, or academic laboratory setting. It will serve to educate the laboratory employee to diverse safety and health concerns related to their job. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify general
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Industrial Ergonomics

...ith the intent of the applicable regulatory requirements. Learner objectives are to: define terms related to the study of ergonomics, recognize the general requirements of the Ergonomics Standard, recognize signs and symptoms of injury to the muscles and skeleton and the importance of early reporting, identify risk factors for injury to the muscles and skeleton, specify controls and work
more...
Indoor Hoisting and Rigging

Indoor Hoisting and Rigging
This course is designed to educate the worker on the significant safety issues to be considered while moving large, heavy loads associated with today's manufacturing and construction industries. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives for this course are: specify general safety
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Hydrogen Sulfide

Hydrogen Sulfide
This course is designed to provide an awareness of hazards associated with hydrogen sulfide gas as well as methods to detect and minimize exposure to the gas. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: recognize hazardous characteristics of hydrogen sulfide and exposure limits,
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Hot Work Permits

Hot Work Permits
Hot work can be defined as any operation such as brazing, cutting, welding, grinding, soldering, or torching that can cause sparks or flames. While such work is necessary, the hazards associated can be minimized through an effective hot work permit program. This 30-minute course provides an overview of an OSHA-compliant hot work permit program, including the permit process,
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Heat Stress Recognition and Prevention

Heat Stress Recognition and Prevention
Each year more people in the United States die from extreme heat than from hurricanes, lightning, tornados, floods, and earthquakes combined. This course will discuss the effects of heat on your body, outline the risk factors for heat-related illnesses, and describe the associated treatments for each. This training will also explain several control
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Protection from Occupational Noise

Protection from Occupational Noise
This training course will provide information to help you prevent noise-induced hearing loss. It will also explain the purpose and components of a hearing conservation program including the proper fitting, use, and care of hearing protectors. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner
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Heat and Cold Exposure Management HAZWOPER

...ith the intent of the applicable regulatory requirements. Learner objectives are to: identify heat-related illnesses that can result from exposure to hot temperatures, specify first aid measures for heat-related illness, identify individual factors that affect the body's ability to withstand hot temperatures, specify steps to avoid or reduce heat-related illness, specify conditions and injuries
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Used Oil Management

Used Oil Management
Failure to properly dispose of used oil is a serious, but little recognized, environmental problem. This one-hour course reviews the various regulatory requirements associated with used oil management primarily from a generator's perspective. The goal of this training is to provide you with an overview of the used oil management programs and explain the different
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Spill Prevention Control and Countermeasure Plan Petroleum Products

Spill Prevention Control and Countermeasure Plan (Petroleum Products)
When petroleum products are accidentally spilled, they may damage the environment and pollute our waterways. A spill of only one gallon of oil can contaminate a million gallons of water. This 30-minute course will provide you with information on the prevention and countermeasures you should take should a spill occur. This
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Hazard Communication HAZWOPER

Hazard Communication (HAZWOPER)
This training discusses programs and procedures dealing with chemical hazards as stated in OSHA Regulation, 29 CFR 1910.1200, the Hazard Communication Standard. This training is geared toward employees who are actively involved in cleanup activities. The content in this course is designed to comply with the intent of the applicable regulatory requirements.
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Hazard Communication An Employees Right to Know

Hazard Communication: An Employees Right to Know
This course will acquaint you with the precautions that both you and your employer must take in order to safely use, handle, and dispose of hazardous chemicals in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify the routes of chemical
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Hazardous Materials in the Workplace

...ith the intent of the applicable regulatory requirements. Learner objectives are to define hazardous materials, identify the factors that influence how spills are controlled; recognize where spills are likely to occur; identify possible responses to a release; specify potential outcomes of using inappropriate control methods; define the primary and secondary goals of spill control; define the
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Hazardous Materials Handling and Storage

...ures. The intent of the information is to familiarize the learner with safe work practices necessary to prevent injury while handling materials and equipment in the workplace. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: identify safe lifting techniques when manually handling an object; identify hazards
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Hand and Power Tool Safety

...ith the intent of the applicable regulatory requirements. Learner objectives are to: identify general power tool safety precautions, define the purpose and correct usage of guards, specify what tools are equipped with safety switches, identify specific hazards and control measures related to the use of electric tools, identify specific hazards and control measures related to the use of power
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Forklift Safety Awareness

...ith the intent of the applicable regulatory requirements. Learner objectives are to recognize general engineering and capacity principles associated with forklift safety; identify factors that lead to forklifts tipping over; distinguish between safe and unsafe forklift operations; describe the differences between driving an automobile and a forklift; identify general loading and unloading
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First Aid Medical Emergencies

...ny first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. Learner objectives are to: describe how to respond appropriately to a
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Identifying Project Risk

...cessful conclusion and one that does not. In this course, learners will continue to learn about processes within the Project Risk Management knowledge area. It covers the best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK Guide) Fourth Edition published by the Project Management Institute (PMI ). Specifically, learners will be introduced to the second of six
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Monitoring and Controlling Project Scope

...eractive learning strategies and realistic scenarios, the learner will explore these concepts and gain a better understanding of the monitoring and controlling processes of the scope management knowledge area. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright
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Integrated Project Change Control and Close

...eractive learning strategies and realistic scenarios, the learner explores these concepts and gains a better understanding of the project integration processes in action. This course is aligned with A Guide to the Project Management Body of Knowledge (PMBOK Guide) - Fourth Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all rights reserved. Material from
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Introduction to Program Management

...sibilities required of the program manager. Specifically, learners will be introduced to the importance of program management and the value of a program manager to the success of an organization; the differences between project, program, and portfolio management, and the interactions among them. This course provides a foundational knowledge base reflecting the most up-to-date program management
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Program Life Cycle and Benefits Management

...cting the most up-to-date program management information, learners can effectively put principles to work at their own organizations. The course will assist the learner in initial preparation for the PMI Program Management certification exam. It is aligned with The Standard for Program Management Second Edition, published by the Project Management Institute (PMI ), Inc., 2008. Copyright and all
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The Role of Ethics in Project Management

...sometimes murky waters of ethical issues. In this course, learners will be given an overview of the role of ethics in project management. Specifically, learners will be introduced to the Project Management Institute (PMI ) Code of Ethics and Professional Conduct. These are standards that are supported by values identified by practitioners around the world as essential to ensure the integrity of
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Problem Management Process Interfaces Challenges

Problem Management Process Interfaces & Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
An efficient Problem Management process is vital in ensuring your organization is ready to handle and resolve problems successfully. And the ability to know what information is important and how to use that information to analyze
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Introduction to Problem Management

Introduction to Problem Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Problems will inevitably crop up at some point while managing your IT Service Life Cycle. Usually, they are first noticed when the incidents they cause are detected. Proper Problem Management aims to eliminate recurring incidents by addressing
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Introduction to Access Management

Introduction to Access Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
You probably wouldn't leave the keys to your car, house, or office lying around for anyone to grab and use as they please. The same attention you give to protecting your physical valuables should be considered when protecting the confidentiality,
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Introduction to the Service Desk

Introduction to the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for
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Service Desk Metrics and Outsourcing

Service Desk Metrics and Outsourcing ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Service Desks are an integral part of any IT service-providing organization, and it's vital to accurately and consistently measure how your Service Desk is performing to ensure it is addressing the needs of customers and users, and also to make
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Java Programming with J2SE 5 Operators and Flow Control in Java

Java Programming with J2SE 5: Operators and Flow Control in Java Sun
To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs
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Java Programming with J2SE 5 Creating Classes in Java

Java Programming with J2SE 5: Creating Classes in Java Sun
To enable the learner to create and work with Java classes and objects
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Java Programming with J2SE 5 Working with Classes in Java

Java Programming with J2SE 5: Working with Classes in Java Sun
To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers
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Java Programming with J2SE 5 Reference Types and Threading

Java Programming with J2SE 5: Reference Types and Threading Sun
To enable the learner to work with reference types and threads in Java
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Java Programming with J2SE 5 Exception Handling and Assertions

Java Programming with J2SE 5: Exception Handling and Assertions Sun
To enable the learner to handle exceptions and use assertions in Java
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Java Programming with J2SE 5 Java Utilities

Java Programming with J2SE 5: Java Utilities Sun
To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages
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Java Programming with J2SE 5 Java I O

Java Programming with J2SE 5: Java I/O Sun
To enable the learner to use Java's I/O facilities to read and write data, and format input or output
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Java Programming with Java SE 6 0 Java I O

Java Programming with Java SE 6.0: Java I/O Sun
To enable the learner to use Java's I/O facilities to read and write data, and format input or output
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Java Programming with Java SE 6 0 Java Utilities

Java Programming with Java SE 6.0: Java Utilities Sun
To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages
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Introduction to Functions

Introduction to Functions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
When you hear the term 'manage', you might typically think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT
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Java Programming with Java SE 6 0 Operators and Flow Control in Java

Java Programming with Java SE 6.0: Operators and Flow Control in Java Sun
To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs
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Java Programming with Java SE 6 0 Creating Classes in Java

Java Programming with Java SE 6.0: Creating Classes in Java Sun
To enable the learner to create and work with Java classes and objects
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Java Programming with Java SE 6 0 Working with Classes in Java

Java Programming with Java SE 6.0: Working with Classes in Java Sun
To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers
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Java Programming with Java SE 6 0 Reference Types and Threading

Java Programming with Java SE 6.0: Reference Types and Threading Sun
To enable the learner to work with reference types and threads in Java
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Java Programming with Java SE 6 0 Exception Handling and Assertions

Java Programming with Java SE 6.0: Exception Handling and Assertions Sun
To enable the learner to handle exceptions and use assertions in Java
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Sharepoint 2010 Operational Health

Sharepoint 2010 Operational Health Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers managing SharePoint server's operational health, including backup and restore
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Animation in Flash CS4

Animation in Flash CS4 Adobe
Adobe Flash CS4 Professional is a powerful application for creating and editing dynamic vector-based animations. Its versatile workspace and toolset enable developers to quickly create animations that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It explores how to create multiple types of animation including
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Introduction to Adobe Flash CS4 Professional

Introduction to Adobe Flash CS4 Professional Adobe
Adobe Flash Professional CS4 is one of the most popular interactive multimedia development tools on the market, providing design professionals with the ability to create engaging experiences, ranging from instructional media and games to entire web sites. Flash Professional CS4 includes an updated interface that is consistent with the
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Drawing Working with Images in Flash CS4

Drawing & Working with Images in Flash CS4 Adobe
Flash CS4 Professional provides a range of tools that can be used to create impressive graphics and illustrations for your movies. Drawing in the Flash environment produces vector graphics - artwork made from straight or curved lines with clean edges that allow you to scale drawings without lowering the quality of the overall illustration. You
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Using Flash CS4 Libraries Text Components

Using Flash CS4 Libraries, Text & Components Adobe
In the world of digital design, it is common knowledge that interactive and engaging applications require attractive graphics, but there is also a need for the often-neglected supporting character in Flash applications - the text. The effective and balanced presentation of text is an essential element of most interactive applications. Adobe
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Value Stream Mapping in Lean Business

Value Stream Mapping in Lean Business
Processes are a part of every business. It is important to graphically depict these processes so areas of waste can be identified and eliminated, creating a more efficient, profitable, and lean organization. This course will enable the learner to create and interpret both current and future-state value stream maps and to recognize how a value stream map
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Hazardous Waste Generator RCRA

Hazardous Waste Generator (RCRA)
This course provides basic information on hazardous waste determination and characterization. In addition, this course describes the three types of generator status (Conditionally Exempt Small Quantity Generator, Small Quantity Generator, and Large Quantity Generator) along with applicable requirements. Generators must manage their hazardous waste per the
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Searching Data Using MOSS 2007

Searching Data Using MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)
The ability to search data is a crucial component of any enterprise application, and Microsoft Office SharePoint Server 2007 provides features to enable this ability. This course describes how to use the Search Service provided by MOSS 2007, including how
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Targeting Customizing with MOSS 2007

Targeting & Customizing with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)
Microsoft Office SharePoint Server 2007 provides you with many features and functions that you can use to customize content for users. This course describes how to use MOSS to target content and customize functionality for users. Specifically, it
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Application Platform Services within MOSS 2007

Application Platform Services within MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)
Microsoft Office SharePoint Server 2007 provides access to application platform services through the use of Office InfoPath 2007 and InfoPath Forms Services. This course provides an overview of these services and describes how to utilize
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Creating Business Intelligence Solutions with MOSS 2007

Creating Business Intelligence Solutions with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)
Microsoft Office SharePoint Server 2007 provides developers with the ability to create intelligent business solutions. This course provides an overview of the features that accomplish this and specifically how to use them to
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Integrating Business Data Using MOSS 2007

Integrating Business Data Using MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)
Microsoft Office SharePoint Server 2007 includes features that allow developers to integrate business data into their applications. This course provides an overview of those features and how to use them to create Line of Business LOB systems
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Designing Application Update Deployments for Windows 7

Designing Application & Update Deployments for Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft provides many technologies and tools to enable administrators to reduce time and cost associated with maintaining clients computers, specifically for making applications available to users and ensuring that client computers are
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Troubleshooting Windows 7 Client Configuration

Troubleshooting Windows 7 Client Configuration Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft Windows 7 provides features and tools to help troubleshoot and resolve issues that may occasionally arise on the client machines. Some problems may arise for Group Policy settings, authorization and authentication, networking, and Internet
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Designing Windows 7 Client Configuration

Designing Windows 7 Client Configuration Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft Windows 7 can be a standalone client machine or part of a domain. Either way, users and administrators should ensure that computers are secure and are configured properly to mitigate any issues. In a domain environment, client computers should have
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Deploying Windows 7 Using Zero-Touch Installation

Deploying Windows 7 Using Zero-Touch Installation Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft offers different deployment tools to deploy Windows operating systems. The most recent addition is Microsoft Deployment Toolkit 2010, which can be used in conjunction with System Center Configuration Manager 2007 to perform Zero-Touch
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Determining Application Compatibility for Windows 7

Determining Application Compatibility for Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
One of the main issues with upgrading client machines to a new operating system is ensuring that applications will still run without issues for the users. Microsoft enables administrators to use the Application Compatibility Toolkit to collect
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Creating a Standard Image to Deploy Windows 7

Creating a Standard Image to Deploy Windows 7 Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft provides various solutions for deploying Windows 7 to client machines in an enterprise environment. Each solution provides advantages and disadvantages and depends on the company's requirements. One solution is Windows Automated Installation Kit for Windows
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Deploying Windows 7 Using WDS and USMT

Deploying Windows 7 Using WDS and USMT Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft offers many deployment tools for deploying Windows 7 throughout entire networks. Deciding which tool to use depends on many factors, including network configuration, cost, and down-time. Windows Deployment Services, one of the tools available, can be used
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Deploying Windows 7 Using Lite-Touch Installation

Deploying Windows 7 Using Lite-Touch Installation Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft provides many different deployment strategies for deploying Windows operating systems and applications. Recently Microsoft released the Microsoft Deployment Toolkit 2010, which provides faster deployment times using standardized desktop and
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Planning for Windows 7 Deployment

Planning for Windows 7 Deployment Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Windows 7 is Microsoft's latest client operating system for IT infrastructure environments. Microsoft has improved and added new tools to help deploy Windows 7 throughout networks using images. Administrators can use tools provided by Microsoft to analyze their IT
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Managing Enterprise Content with MOSS 2007

Managing Enterprise Content with MOSS 2007 Microsoft Microsoft Certified Technology Specialist SharePoint 2007, Application Development (Exam 70-542)
Microsoft Office SharePoint Server 2007 is a web application server platform with integrated content and workflow management, collaboration and communications capabilities and is a direct upgrade to Microsoft SharePoint Portal Server 2003. This
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A Practical App 2009 Troubleshooting Hardware

...failure to operating system problems. In this course, the learner will be shown how to troubleshoot various computer components, such as motherboards, storage devices, power supplies, memory, and adapter cards. The course also explores troubleshooting techniques used to resolve laptop and printer problems. This course is part of the preparation for the CompTIA A 220-702 Practical Application
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Reducing Waste Streamlining Value Flow Using Lean

Reducing Waste & Streamlining Value Flow Using Lean
Eliminating waste is one of the most effective ways to increase the profitability of any organization. Processes either add value or waste to the production of a product or service. The seven wastes originated in Japan, where waste is known as muda. Seven types of waste were originally identified by Toyota's Chief Engineer Taiichi Ohno.
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CompTIA Security 2008 Authentication Methods

CompTIA Security 2008: Authentication Methods CompTIA SY0-201 CompTIA Security 2008 Edition
Developing authentication methods that ensure that a user is who they claim to be has been a challenge for administrators since shared networking was first introduced. There are many authentication models and strategies available today. This course introduces the learner to the concepts of AAA,
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The Cash Flow Statement

...ses various aspects of Cash Flow Statements and walks the learner through the steps in preparing one using a business scenario. Learners are introduced to various components in a Cash Flow Statement and also shown how to calculate cash at the end of the accounting period. This course also presents examples of how various transactions affect cash balances in an organization and how a Cash Flow
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Mail Transfer Agents Accessibility in Linux

Mail Transfer Agents & Accessibility in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux
A significant portion of the world's e-mail servers use Linux as their operating system. Within that scope, there are several choices available to an administrator for a Mail Transfer Agent (MTA). An MTA is the application that receives, filters, and delivers e-mail to the correct
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Data Management Localization Encryption in Linux

Data Management, Localization, & Encryption in Linux CompTIA CompTIA Linux Powered by LPI LX0-102 CompTIA Linux
The Linux environment is capable of supporting many simultaneous users and processes. This course will discuss the use of basic database SQL commands, the internationalization, and localization of the Linux environment, and Linux data security using GnuPG and OpenSSH. This course
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E-mail Security in Linux

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Linux has networking and system security as two of its fundamental design goals. Linux functions as the e-mail server for a large number of businesses and organizations. Those wishing to provide POP3 and IMAP mail access often turn to a
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EMC Storage Products

EMC Storage Products EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001)
EMC storage products provide the means to allow business to increase their efficiency, while decreasing their long-term overhead. This course examines the EMC CLARiiON, EMC Symmetrix, the Direct Matrix architecture, the Navisphere Manager GUI, EMC Celerra, EMC Connectrix,
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Storage Virtualization

Storage Virtualization EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001)
Virtualization has become more and more prevalent in modern networks as IT staff seek to increase availability, without increasing hardware and bandwidth costs. This course examines what virtualization is and the technologies that can be used to accomplish
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Storage Technologies Update

Storage Technologies Update EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001)
EMC offers various types of storage technologies with emphasis on the needs of the particular business involved. This course compares enterprise flash drives and conventional disk drive storage systems, and it compares RAID 6 with other types or RAID. The course
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Storage Security

Storage Security EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001)
The need for storage security in both small industry and big business is clear in today's ever evolving internetworks. This course examines what the storage security framework is and how companies implement it. This course also examines the risk triad, control measures,
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The Education Industry Overview Version 1

...and development for clients that range from an individual learner to global corporations. As a whole, the industry is responsible for training individuals of all ages to learn new skills, obtain employment, and spur economic growth, by delivering education in traditional classroom settings or via distance training over the Internet. The education industry must adapt to the challenges of
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Identifying Resolving Windows 7 Application Issues

Identifying & Resolving Windows 7 Application Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation,
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Management Maintenance of Windows 7 Client Systems

Management & Maintenance of Windows 7 Client Systems Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
Desktop operating systems sometimes develop problems over time or after configuration changes have occurred. These problems generally involve system performance issues or hardware/software-related problems. This course provides a look at key tools
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Troubleshooting Logon Resource Access Issues in Windows 7

Troubleshooting Logon & Resource Access Issues in Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
The desktop support technician is often called upon to help with logon problems and to set up or resolve issues with resource access. Logon errors can be caused by simple issues such as network connectivity or use of incorrect credentials,
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Resolving Windows 7 Network Connectivity Issues

Resolving Windows 7 Network Connectivity Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
Windows networking has improved considerably in Windows 7, but you will still be required to verify the configuration settings and troubleshoot problems for your clients. The good news is that Windows 7 comes with new built-in troubleshooting tools, as
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Data Management Localization Encryption in Linux

Data Management, Localization & Encryption in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1)
The Linux environment is capable of supporting many simultaneous users and processes. This course will discuss the use of basic database SQL commands, the internationalization, and localization of the Linux environment, and
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Mail Transfer Agents Accessibility in Linux

Mail Transfer Agents & Accessibility in Linux Linux Professional Institute LPI: Junior Level Linux Professional Exam 102: Junior Level Linux Professional (LPIC-1)
A significant portion of the world's e-mail servers use Linux as their operating system. Within that scope, there are several choices available to an administrator for a Mail Transfer Agent (MTA). An MTA is the application that
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Sharepoint 2010 Content Mgmt Social Computing Collaboration

Sharepoint 2010 Content Mgmt., Social Computing & Collaboration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for enterprise content
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Getting Started with Software Programming

...f skilled software developers. This course introduces the learner to the magic behind computer software development, beginning with a brief history of computer languages and how these languages have evolved into powerful programming environments, and ending with the actual creation of simple algorithms. Specific topics covered include the Software Development Life Cycle (SDLC), best practices
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Introduction to Software Program Design

...ired by programming languages. This course introduces the learner to the basic methods and processes necessary to construct algorithms, including variables and data types, expressions and statements, and more advanced concepts like arrays and functions. Specific topics covered include variables, constants and data types, expressions and statements, arrays, and procedures and functions. While
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Sharepoint Authentication Web App Secruity Configuration

Sharepoint Authentication & Web App Secruity Configuration Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides information on how to configure claims based
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Configuring Administrating Sharepoint 2010 Search

Configuring & Administrating Sharepoint 2010 Search Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage Search for SharePoint 2010. The
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Configuring Web Applications for Sharepoint 2010

Configuring Web Applications for Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides the essentials to configure and manage web applications for
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Sharepoint 2010 Performance

Sharepoint 2010 Performance Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers the setup of SSRS, and performance configuration and monitoring. This course is one
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Managing Sharepoint 2010 Features Solutions

Managing Sharepoint 2010 Features & Solutions Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers deploying and managing SharePoint solutions and features, managing
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Configuring Sharepoint 2010 Site Collections

Configuring Sharepoint 2010 Site Collections Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course covers creating and managing site collections created in SharePoint. Also
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Introduction to the Features of Flash CS3

Introduction to the Features of Flash CS3 Adobe
Adobe Flash Professional CS3 is one of the most popular web content development toolsets on the market, providing web professionals with the ability to create interactive experiences, ranging from web sites to instructional media and games. Flash Professional CS3 includes an updated interface that is consistent with the user-interface (UI)
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Drawing Working With Symbols in Flash CS3

Drawing & Working With Symbols in Flash CS3 Adobe
Flash Professional CS3 provides a range of tools that can be used to create impressive graphics and illustrations for your movies. Drawing in the Flash environment produces vector graphics - artwork made from straight or curved lines with clean edges - that allow you to scale drawings without lowering the quality of the overall illustration.
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Upgrading to MS Sharepoint 2010

Upgrading to MS Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is the business collaboration platform where people can collaborate, set up web sites, manage documents, and provide business intelligence to make key business decisions. SharePoint Server 2010 can be upgraded from a previous version or content can be migrated
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Installing Configuring MS Sharepoint 2010

Installing & Configuring MS Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is the business collaboration platform where people can collaborate, set up web sites, manage documents, and provide business intelligence to make key business decisions. This course provides an overview of SharePoint 2010 Server architecture and
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Core Configuration for Sharepoint 2010

Core Configuration for Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an introduction to Service Application for SharePoint 2010 and how to
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Planning Sharepoint 2010 Service Applications Component Strategy

Planning Sharepoint 2010 Service Applications & Component Strategy Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning Service Applications,
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Planning a Sharepoint 2010 Upgrade

Planning a Sharepoint 2010 Upgrade Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight into planning an upgrade strategy and designing a migration strategy
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Designing Sharepoint 2010 Security

Designing Sharepoint 2010 Security Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to designing security, architecture, and planning and deploying
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Backing Up Restoring Monitoring Sharepoint 2010

Backing Up, Restoring & Monitoring Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint backup, recovery, and
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Sharepoint 2010 Maintenance Provisioning

Sharepoint 2010 Maintenance & Provisioning Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for SharePoint maintenance and provisioning
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Planning for Search in Sharepoint 2010

Planning for Search in Sharepoint 2010 Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning for search for SharePoint 2010. This course is one
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IFRS Introduction Conceptual Framework

...s) was developed to meet this need. This course gives the learner a well-rounded understanding about IFRS and its purposes. It distinguishes between IFRS and generally accepted accounting principles (GAAP), and it explains the convergence between the two accounting systems. It also presents the conceptual framework for IFRS. This framework is used as a reference for standards development and in
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Animation in Flash CS3

Animation in Flash CS3 Adobe
Adobe Flash CS3 Professional is a powerful application for creating impressive and dynamic vector-based animation. Its versatile workflow and production process allows the developer to quickly create animation that can be used in a wide variety of contexts. This course introduces the learner to animating in Flash. It steps through how to create tweened and
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Using Text Components in Flash CS3

Using Text & Components in Flash CS3 Adobe
Text and its presentation is an essential element of most web sites and interactive applications. Adobe Flash Professional CS3 can be used to create titles, labels, and other text content that appears by default, as well as text that is used to create dynamic interactivity on a Flash form or web page. This course provides an introduction for
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JavaScript Objects Object-Oriented Programming

JavaScript: Objects & Object-Oriented Programming
Object-oriented programming is an important feature of JavaScript. This course will explore the advantages and implications of object-oriented programming, and prepare the learner to create and utilize user-defined objects in JavaScript. It will also introduce key objects that are part of the JavaScript language, including String, Math,
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Initiating Projects with Project Server 2007

Initiating Projects with Project Server 2007 Microsoft Microsoft Certified Technology Specialist Project Server 2007, Enterprise Project Management (Exam 70-633)
In today's business environment, rarely does a company have a single project manager overseeing a single project. Businesses are fast-paced, with multiple project managers in charge of a variety of projects, often across many
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Getting Started with ADO NET Connections Commands

Getting Started with ADO.NET Connections & Commands Microsoft
ADO.NET allows developers to create applications that are driven by data and services. This course identifies the various ways to manage ADO.NET connections and also details how to access data by using command objects and the DataReader object. Specific topics covered in the course include and introduction to ADO.NET, defining
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Managing ADO NET Connections Commands with VB 2008

Managing ADO.NET Connections & Commands with VB 2008 Microsoft
ADO.NET connections and commands are crucial components of building data-driven applications. This course examines managing connections using connection pools and configuration files, as well as stored procedures, and using generic data-access code to establish a connection. Specific topics covered include optimizing ADO.NET
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Getting Started with Data Sets Using VB 2008

Getting Started with Data Sets Using VB 2008 Microsoft
ADO.NET DataSet objects allow developers to utilize cached versions of data when working within disconnected data environments. This course examines the various aspects of DataSets and their role as one of the key components of the ADO.NET architecture. Specific topics covered include creating DataSets with Visual Basic 2008, working
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Viewing Navigating Data With ADO NET Data Sets Using VB 2008

Viewing & Navigating Data With ADO.NET Data Sets Using VB 2008 Microsoft
The ability to view and navigate data in an efficient fashion is vital to any robust data application. This course explains how to accomplish this using ADO.NET DataSets and Visual Basic 2008. Specific topics covered include how to manage and constrain data relationships in a DataSet using DataRelation objects and
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Updating ADO NET Data Sets with VB 2008

Updating ADO.NET Data Sets with VB 2008 Microsoft
ADO.NET DataSets allow developers to easily update and manage data sources using Visual Basic 2008. This course examines how DataSets are used to update source data and also how to manage the integrity of the data being updated. Specific topics covered include updating data sources, committing changes to data sources, managing data integrity,
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Using Query Notifications Synchronizing Data With VB 2008

Using Query Notifications & Synchronizing Data With VB 2008 Microsoft
Query notifications, coupled with ADO.NET synchronization services, allow developers to create applications with the ability to display up-to-date data at all times. This course examines how to use query notifications with SQL Server and how to enable efficient, remote use of data using synchronization services. Specific
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The ADO NET Entity Framework LINQ

The ADO.NET Entity Framework & LINQ Microsoft
The ADO.NET Entity Framework and .NET Language-Integrated Query (LINQ) provide developers with the tools and framework elements they need to create unique, flexible data applications, while minimizing the amount of code required. This course explores the various ways you can employ the ADO.NET Entity Framework and LINQ to develop and optimize
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Developing Web Apps With VB 2008 and ASP NET 3 5

Developing Web Apps. With VB 2008 and ASP.NET 3.5 Microsoft
Visual Studio is an integrated development environment that includes a drag and drop interface designer and many other tools for building .NET applications. The latest version is Visual Studio 2008 and it supports a variety of languages including Visual Basic 2008, Visual C , Visual C#, and Visual J#. ASP.NET 3.5 is Microsoft s
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Creating Consuming Server Controls With VB 2008 and ASP NET 3 5

Creating & Consuming Server Controls With VB 2008 and ASP.NET 3.5 Microsoft
The Visual Studio 2008 IDE provides developers with the ability to create and consume server controls in ASP.NET 3.5 web applications. This course details the steps for creating secure web sites through the creation, addition, and customization of ASP.NET server controls. Specific topics covered include creating and
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Data Service Integration With VB 2008 and ASP NET 3 5

Data & Service Integration With VB 2008 and ASP.NET 3.5 Microsoft
Visual Basic 2008 and ASP.NET 3.5 provide developers with the ability to integrate both data and services into an ASP.NET 3.5 Web application. This course identifies the steps for displaying and modifying data in an ASP.NET Web application, by accessing data using data-bound and data source controls, as well as ADO.NET, and
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ASP NET AJAX and Client-Side Scripting With VB 2008 and ASP NET 3 5

ASP.NET AJAX and Client-Side Scripting With VB 2008 and ASP.NET 3.5 Microsoft
Both Visual Studio 2008 and ASP.NET 3.5 provide integrated support for ASP.NET AJAX and client-side scripting. This course provides an overview of what ASP.NET AJAX is and demonstrates how to utilize ASP.NET AJAX and client-side script in web applications using Visual Studio 2008. Specific topics covered include
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XML Mobile Web Apps with VB 2008 and ASP NET 3 5

XML & Mobile Web Apps with VB 2008 and ASP.NET 3.5 Microsoft
Both Visual Studio 2008 and ASP.NET 3.5 include support for working with XML and creating mobile web applications. This course provides an overview of the XML support provided by ASP.NET 3.5 and Visual Studio 2008. Specific topics covered include using LINQ to XML, how to read and write XML, and how to use XPath to process XML
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Configuring Deploying Web Application with VB 2008 and ASP Net 3 5

Configuring & Deploying Web Application with VB 2008 and ASP.Net 3.5 Microsoft
Visual Studio 2008 and ASP.NET 3.5 provide various methods for configuring and deploying web applications. This course will cover the ways you can configure web applications and the tools you can use to deploy them, highlighting the pros and cons of each. Specific topics covered include configuring ASP.NET 3.5 web
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Debugging Tracing Monitoring ASP NET Apps With VB 2008

Debugging, Tracing & Monitoring ASP.NET Apps With VB 2008 Microsoft
Visual Studio 2008 and ASP.NET 3.5 give developers the tools needed to effectively debug, trace, and monitor web applications to minimize errors. This course covers the various ways you can troubleshoot web applications using Visual Studio and discusses how to use ASP.NET 3.5 code to help to accomplish this. Specific topics
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Optimization Customization With VB 2008 and ASP NET 3 5

Optimization & Customization With VB 2008 and ASP.NET 3.5 Microsoft
Visual Studio 2008 and ASP.NET 3.5 provide developers with the tools they need to create unique, flexible ASP.NET web sites that can use custom master pages, themes, and skins, as well as Web Part pages that allow users to personalize their own web pages. This course explores the various ways you can employ these tools to
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Windows Forms Creation with VB 2008

Windows Forms Creation with VB 2008 Microsoft
Visual Studio 2008 and the .NET Framework 3.5 give developers the tools to create a variety of Windows Forms applications. This course explores how to create and configure Windows Forms using Visual Studio 2008. Specific topics covered include basic form creation, modifying controls and layout in a Windows Form and creating event handlers. This
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Data Integration With VB 2008

Data Integration With VB 2008 Microsoft
Visual Studio 2008 and the .NET Framework 3.5 allow developers to data-bind Windows Forms elements and create a database-connected Windows Forms applications. This course explores how to integrate data capabilities into Windows Forms. Topics in this course cover database connections, using LINQ in Windows Forms, using data-bound controls, connection
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Printing MDI Forms Usability With VB 2008

Printing, MDI Forms & Usability With VB 2008 Microsoft
Visual Studio 2008 and the .NET Framework 3.5 allow for the creation of applications that can be used in many locations and languages, and also allow for the inclusion of accessibility features. This course explores how to configure print functionality, create menus, globalize, localize, and add further functionality and controls to
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Custom Controls Asynchronous Programming with VB 2008

Custom Controls & Asynchronous Programming with VB 2008 Microsoft
Developers often need to create applications that use controls that are configurable and are able to respond to and handle more than one task at a time. This course looks at how Visual Studio 2008 and the .NET Framework 3.5 allow for the creation of custom controls and the use of asynchronous programming techniques to handle
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Application Configuration Deployment with VB 2008

Application Configuration & Deployment with VB 2008 Microsoft
The configuration and deployment of a .NET Windows Forms application is an important part of the development life cycle. This course covers how to install a Windows Forms application and configure application permissions using ClickOnce deployment. Specific areas covered include ClickOnce deployment, using the Windows Installer,
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Database Environments XML Handling with VB 2008

Database Environments & XML Handling with VB 2008 Microsoft
Visual Studio 2008 and the .NET Framework 3.5 allow developers to configure database connections and handle XML data in Windows Forms applications. This course first looks at how to work with different database environments and how to create Windows Forms applications that can handle asynchronous and binary large object (BLOB)
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