Online Learner eLearning - Training Resources

The Free-Lance Writing Toolkit ... Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...

Dreamweaver 8 Series ...s each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on  more...

Flash 8 Series ...s each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Supplied sample files include sample documents, application files, programs,  more...

Sexual Harassment in the Workplace Series ...lustrate course concepts. Decision Point activities allow learners to work toward an outcome in an interactive environment. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false, multiple choice, and fill-in-the-blank. A skill assessment generates a customized  more...

Turn Your Life Experience Into College Credit ...r What You Know! This course is designed for the lifelong learner who has a rich history of life experiences. You have participated in a variety of activities and have developed a multitude of skills and now seek to use this experience to transition back to school or advance your career. The purpose of this course is to help guide and make you think about your life and what you have learned.  more...

Spanish for Health Professionals (Intermediate) Self-Directed A su salud! (To Your Health!) is an exciting and groundbreaking intermediate-level Spanish program for students and practicing health-care professionals. A su salud! promotes Spanish competency in language as well as cultural awareness of the Latino immigrant community through the use of broadcast-quality dramatic video and numerous imaginative interactive exercises. ?A su salud! (To Your  more...

Six Sigma Green Belt Personal Training Library ...learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations. The Six Sigma  more...

Six Sigma Black Belt Personal Training Library ...learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life  more...

Office 2007 Series (Fast Track) ...es each lesson page throughout the course Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an unfamiliar term in the Glossary, on the Web, or in a dictionary. In addition, it lets them find other occurrences of the term in  more...

Manufacturing Statistics Personal Training Library ...learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout is a basic yet  more...

Lean Manufacturing Personal Training Library ...learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive introduction to lean manufacturing concepts,  more...

Internet Explorer 7 Series ...roduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Internet  more...

Integrating Technology in the Classroom ...life examples and exercises, and a survey that allows the learner to rate the effectiveness of the course. This Courseware was developed for educators by educators from around the world, accounting for over 150 years of experience in teaching, technology, and instructional design. Course objectives were created based on the need to provide teachers, students, and administrators the resources  more...

Instructional Design Series ...learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. This self-directed course can be completed within 90 days or sooner depending on time and  more...

Information Technology Infrastructure Library (ITIL) ...nagement Availability Management Configuration Management Learner-friendly technology Get introduced to ITIL using our award-winning learner navigation controls. For Organizations Create momentum for your ITIL initiatives utilizing our interactive ITIL Lite? online solution. Anytime, anywhere, online approach to your broad-based ITIL education awareness campaign. ITIL Lite? Online assists with  more...

Effective Business Communication Series ...learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare  more...

Doing Business in China ...able quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains  more...

Doing Business in India ...able quick-reference sheets and other files to be used as learners apply their skills on the job. Decision Point activities allow learners to work toward an outcome in an interactive environment. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. A Course Topics list contains  more...

Java Programming with Java SE 6 0 Java Utilities ...learner to use the classes and methods of the java. lang, java. util, java. io, and java. nio packages The Math class - use the methods of the Java Math class to determine the value of a variable in a given piece of code, and associate the new methods of the Math class with their corresponding functions. The wrapper classes - recognize what wrapper classes are and how they're used,  more...

Java Programming with Java SE 6 0 Java I O ...learner to use Java's I/ O facilities to read and write data, and format input or output The java. io package - use the classes of the java. io package to access files and read and write data in a given scenario, and recognize how a Console class works. The java. nio package - use the classes of the java. nio package to modify buffers, get information about disk usage, retrieve a  more...

Java Programming with J2SE 5 Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Java Programming with J2SE 5 Creating Classes in Java To enable the learner to create and work with Java classes and objects  more...

Java Programming with J2SE 5 Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Java Programming with J2SE 5 Reference Types and Threading To enable the learner to work with reference types and threads in Java  more...

Java Programming with J2SE 5 Exception Handling and Assertions To enable the learner to handle exceptions and use assertions in Java  more...

Java Programming with J2SE 5 Java Utilities To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Java Programming with J2SE 5 Java I O To enable the learner to use Java's I/O facilities to read and write data, and format input or output  more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to  more...

Call Center Customer Service Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.  more...

Support Center Services This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered.  more...

Establishing Team and Customer Relationships ...learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer  more...

Effective Telephone Techniques ...learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology when using voicemail,  more...

Business Etiquette for Supervisors Some supervisors seem to be able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and  more...

Pursuing Successful Lifelong Learning ... why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and  more...

Styling Web Applications To familiarize the learner with style sheets and explain how to style a Web Form  more...

Globalizing ASP NET Applications To familiarize the learner with preparing web applications for a global audience  more...

Performance Reporting and Stakeholder Management ...g all project management knowledge areas. In this course, learners will be given an overview of performance reporting and managing stakeholders. They'll be introduced to best practices outlined in "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc. Specifically, learners will be introduced to the  more...

Estimating Activity Costs ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Cost Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved. Material  more...

Budgeting and Controlling Costs ...eractive learning strategies and real-life scenarios, the learner will explore these processes and gain a better understanding of the Project Cost Management knowledge area. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved.  more...

Elements of Project Human Resource Management ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Human Resource Management knowledge area. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights  more...

Implementing Project Human Resource Management ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Human Resource Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved.  more...

Initiating a Project and Preparing the Project Plan ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the project integrative processes in action. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved.  more...

Project Integration Executing and Completing a Project ...eractive learning strategies and real-life scenarios, the learner explores these concepts and gains a better understanding of the project integrative processes in action. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved. Material  more...

An Introduction to Project Management ...n offer "world class" project management. In this course, learners will be given an overview of the project management discipline. They'll be introduced to best practices outlined in the 2004 revised Project Management Body of Knowledge (PMBOK??) Guide published by the Project Management Institute (PMI??). Specifically, learners will be introduced to the characteristics of a project, learn to  more...

Project Life Cycles and Stakeholders ...ycle is and what factors can influence it.In this course, learners will be introduced to concepts and information about project lifecycles. They'll have the opportunity to define project phases and recognize the differences between project and product life cycles. Additionally, learners will begin to identify, and factor in, how project stakeholders can affect projects. Whether learners are  more...

Introduction to Project Process Groups and Initiating a Project ...ss group and how they are interdependent. In this course, learners will identify the five Process Groups--Initiating, Planning, Executing, Monitoring and Controlling, and Closing--outlined in the Project Management Body of Knowledge (PMBOK?? Guide) published by the Project Management Institute (PMI??). Learners will receive an overview of how the Process Groups work together, how the Process  more...

Project Planning ... having a project go "according to plan." In this course, learners will be introduced to the purpose of the Planning Process Group and its associated processes. They will learn how to answer such questions as, "what must be done, how should it be done, who will do it, how much will it cost, and how good does it have to be?" Each planning process will be briefly described so that the learner has  more...

Planning for Quality ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the inputs, tools and techniques, and outputs of the Project Quality Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc.,  more...

Responding to and Controlling Project Risk ...t Body of Knowledge" (PMBOK?? Guide) - Third Edition. The learner will learn how to plan effectively for responding to risk, and how to monitor and control risk over the life of the project.This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights  more...

Planning Project Scope ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the inputs to, the tools and techniques for, and the outputs of the project scope management processes that deal with creating a Project Scope Management Plan and developing a Project Scope Statement. This course is aligned with "A Guide to the Project Management Body  more...

Controlling Project Scope ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the project management processes of the Scope Management knowledge area. This course will cover the project inputs, tools and techniques, and outputs of the scope management processes that deal with creating work breakdown structures, accepting the completed project  more...

Elements of Project Time Management ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Time Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved. Material  more...

Project Scheduling ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the project time management processes in action. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc., 2004. Copyright and all rights reserved.  more...

Communications Planning and Information Distribution ...g all project management Knowledge Areas. In this course, learners will be given an overview of project Communications Planning and Information Distribution. They'll be introduced to best practices outlined in the Project Management Body of Knowledge (PMBOK?? Guide) -Third Edition, published by the Project Management Institute (PMI??), Inc. Specifically, learners will be introduced to Project  more...

Moving On with GoLive 5 To guide the learner through the process of using advanced animation and navigation techniques and to demonstrate the use of forms as web-site enhancement features  more...

Java Utilities To enable the learner to use the classes and methods of the java.lang, java.util, java.io, and java.nio packages  more...

Exception Handling and Assertions To enable the learner to handle exceptions and use assertions in Java  more...

Operators and Flow Control in Java To enable the learner to identify and work with Java operators, expressions, selection statements, and loop constructs  more...

Working with Classes in Java To enable the learner to implement inheritance and polymorphism in Java and to work with Java's static and final modifiers  more...

Reference Types and Threading To enable the learner to work with reference types and threads in Java  more...

Microsoft SMS 2003 Key Features and Enhancements To familiarize the learner with the key features and enhancements of SMS 2003  more...

Recruiting for the 21st Century Strategies "We'll just stick an ad in the paper, and we'll fill the slot. Right?" You don't sound so sure--and with good reason. The old ways of recruiting no longer make the grade. With unemployment hovering below 5 percent, innovative companies and human resources professionals are turning to online recruiting and other creative techniques to locate quality talent. This course investigates those  more...

Principles of Financial Statements This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management.  more...

Components of Financial Statements This course presents an overview of the relationship between business management decisions and financial statements, introducing the learner to critical concepts and terminology that are necessary for conducting an applied interpretation of financial statements.  more...

Ratio Analysis for Financial Statements This course introduces the learner to ratio analysis and how ratios are used in analyzing financial statements. Ratio analysis is used by businesses, investors, creditors, and stockholders in decision-making. Up-to-date audited reports from past and current financial statements are used to secure the most accurate ratio analysis results.  more...

Introduction to Online Branding ...is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore how, using traditional principles, today's e-marketers are refining older paradigms to create successful, online brands. To present the  more...

Total Quality Management - Managing TQM Rollouts Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Quality Management - Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

ISO 9001 2000 - Implementing Standards "ISO 9001: 2000: Implementating Standards": This course examines the principal ISO Clauses, highlighting new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently.  more...

Total Quality Management - Essentials of TQM In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change  more...

E-Learning Essentials Pt 3 - Deploying and Measuring Your Solution The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...

Managing High Performers - Defining and Finding High Performers Managing High Performers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers..  more...

Managing High Performers - Implementing Recognition Programs Managing High Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company's high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each.  more...

Supply Chain Management Using Models ...learner with an understanding of efficiency and cost savings strategies, utilizing collaboration and technology to maximize the effect of supply chain processing, and product design and product life cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain. Learn To:  more...

EnjoySAP Features Functions ...e 4.6 System and to use the different EnjoySAP menus. The learner will also be shown how to change the menu structures and how to use the new interface. Learn To: a The New Interface. a What is EnjoySAP? a Starting the System and Logging On. a The EnjoySAP Initial Screen. a Using EnjoySAP. a Options for Accessing EnjoySAP. a Customizing  more...

Directory Technologies Part 1 Directory Server Model ...e first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 ...the final course in a three part series and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To • Covers the server operations performed for NDS maintenance. • How to remove a server, modify server identity,  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 ...rs that have NetWare 4 or NetWare 5 CNE level experience. Learners should be CNE candidates or technical support personnel responsible for diagnosing and resolving problems with NetWare networks. Participants should have an understanding of (or experience with) personal computers, operating systems, and network technology; experience with DOS; a working knowledge of Windows 95 or Windows NT  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 ...he first course in a three part series that instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the features of NDS 8 and  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum ...vanced NDS Tools and Diagnostics Curriculum instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The curriculum teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how to  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting ...much of the material covered in the previous courses. The learner has an opportunity to use BizTalk's features and tools, manage the four server databases and manage the queues that BizTalk Server 2000 uses. The course continues to build upon the scenario companies that form the scenario core of the curriculum, presenting contexts of business requirements and considerations. Learn To  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration ...usiness process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three scenario topics that are located at key points in the course. Learn To • Identify key features of the BizTalk Orchestration Designer environment. • Match the design pages provided by  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 ...he first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements for BizTalk and the various  more...

BizTalk Server 2000 Curriculum ...learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business documents using BizTalk Document Tracking. This  more...

C Programming for the Microsoft NET Platform Part 5 ...es that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify characteristics of operators. • Identify functions of  more...

C Programming for the Microsoft NET Platform Part 5 ...es that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify characteristics of operators. • Identify functions of  more...

ASP NET Part 3 Web Services Web Apps ...e functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state maintenance, caching, and authentication. Lastly, the learner has the opportunity to deploy an  more...

ASP NET Part 3 Web Services Web Apps ...e functionality of Web applications by using ASP.NET. The learner will be introduced to the concept of Web services, learn to call and use a Web service and to create a Web service using Microsoft Visual Basic. Topics also covered are enhancing Web application functionality, technologies such as state maintenance, caching, and authentication. Lastly, the learner has the opportunity to deploy an  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...he second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the different methods of  more...

ASP NET Part 2 ADO NET Partitioning Tracing ...he second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the different methods of  more...

ASP NET Part 1 Intro Web Controls ...the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events. Additional  more...

ASP NET Part 1 Intro Web Controls ...the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and page events. Additional  more...

Oracle PL SQL Procedures Functions Packages ...the second in a series of three titles. It introduces the learner to the basics of PL/SQL subprograms. This course covers the building and invoking of procedures and functions. Additionally, this course introduces the basics of creating and using packages. L earn To: Identify the types and components of a subprogram. Create a subprogram. Create and use packages. C ontent  more...

Exchange 2000 Infrastructure Design--Part 3 ...zations with varying needs and goals are presented to the learner in this course. L earn To: Identify the key considerations involved when connecting Exchange 2000 Server to other mail systems. Identify the key elements involved in connecting Exchange2000 server to legacy systems. Identify the features of directory synchronization. Identify the key features of the ADC user  more...

Exchange 2000 Infrastructure Design--Part 1 ...hange 2000 server. The focus of the course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server. These decisions are based on an analysis of the organization's business structure and operations. This course deals with assessing your users' needs and your network  more...

Designing Cisco Network Service Architectures Part 1 ...lidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and Integrated Data (AVVID) framework. Identify concerns associated with optimal network deployment. Identify features of Cisco Architecture for Voice, Video and Integrated Data  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...ture Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design. Identify factors to be considered when designing the initial Active Directory  more...

Windows 2000 Designing a Directory Server--Part 2 Domain Struct Site Topology ...ture Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. L earn To: Identify the characteristics of an organization that determine the domain design. Identify factors to be considered when designing the initial Active Directory  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn  more...

Windows 2000 Designing a Directory Server--Part 1 Naming Delegation Strat ...the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain Name and DNS Naming. Finally, it covers the design principles behind the delegation of authority. L earn  more...

Oracle8i Performance Tuning Managing Memory Disk I O ...e8i Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database  more...

Building an E-Commerce Business Case ...learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ....0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network printers. Audit and monitor the server resources. Make backups and restore data from a tape. C ontent Emphasis Skills-Based A udience This course is inteneded for IT Professionals  more...

Windows NT 4 0 Administration Fundamentals - Part 2 ...4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Create and administer network printers. Audit and monitor the server resources. Make backups and restore data from a tape. C ontent Emphasis Skills-Based A udience This course is inteneded for IT Professionals who  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ....0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Identify the features of Windows NT 4.0 interface, create and customize user and group accounts. Administer rights and policies for user and group accounts and configure the user environment. Manage and secure resources with  more...

Windows NT 4 0 Administration Fundamentals - Part 1 ...4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To: Identify the features of Windows NT 4.0 interface, create and customize user and group accounts. Administer rights and policies for user and group accounts and configure the user environment. Manage and secure resources with  more...

Oracle Reports R6 Control Reports ...d on Oracle Reports Release 6. This course introduces the learner to features of Oracle Reports that can be used to control report output. This course covers developing templates, creating and using parameters, coding PL/SQL triggers, exporing built-in package procedures, using the Reports Server, and developing reports for different environments. This course is based on Oracle's ILT course,  more...

Oracle Reports R6 Enhance Reports ...d charts using Oracle Reports. This course introduces the learner to the key features of the Data Model editor, Layout Model objects and their properties. The course also enables the learner to enhance matrix reports by modifying the objects in Data Model editor and the Layout Model editor. This course is based on Oracle's ILT course, Oracle Developer: Build Reports. L earn To:  more...

Oracle Reports R6 Report Fundamentals ...d on Oracle Reports Release 6. This course introduces the learner to, the key features of Report Builder, steps involved in building a standard tabular report and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Oracle Reports Release 6. This course is based  more...

Oracle Form Builder R6 Forms Fundamentals ...on Oracle Developer Release 6. This course introduces the learner to the key features, components, and capabilities of Oracle Developer. In addition, this course helps learners to run, create, and customize a form module. L earn To: Identify the key features, components and capabilities of Oracle Developer. Identify the features of the Form Builder environment. Run and create a  more...

Oracle8 Performance Tuning Managing Memory and Disk I O ...le8 Performance Tuning series. This course introduces the learner to the application tuning issues that will impact database performance. In addition, participants will be introduced to tuning components and functions of the shared pool and the buffer cache. Students will learn how to monitor the contents and usage of the Redo Log buffer. Finally, participants will identify database  more...

Oracle Report Builder Enhancing Reports ...acle Developer/2000 Release 2. This course introduces the learner to the ways to enhance a report using the Data and Layout Model. In addition, this course will help participants learn how to modify layout objects and enhance matrix reports. L earn To: Enhance a report using the Data Model. Understand the Layout Model layers. Enhance a report by modifying the layout in the Layout  more...

Oracle Report Builder Report Fundamentals ...acle Developer/2000 Release 2. This course introduces the learner to the key features of Report Builder, building a standard tabular report, and report layout styles. In addition, this course will help participants learn how to use the Live Previewer, store reports, and migrate report definitions from Developer/2000 Release 1 to Developer/2000 Release 2. L earn To: Identify the  more...

E-Commerce Implementation Issues ...learner with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment technologies and their processing  more...

Introduction to E-Commerce ...learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to E-commerce. E-Commerce  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...with implementing an e-learning solution, and the general learner interested in e-Learning. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 3 hours Objectives Unit 1: E-Learning Essentials (1 hour) Identify ways in which an  more...

E-Learning Essentials Part 2 Marketing Your Solution ...d implementation of your e-learning solution: Executives, Learners, HR, and Trainers. The most common concerns of these groups are identified, and guidelines for winning their support. Learn To To identify guidelines for creating the buzz for your e-learning solution. To identify characteristics of an organizational mindset that is  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how to carry out effective measurement and present results. The course closes with some consideration of directions within e-learning and encouragement to the learner to remain  more...

Crystal Reports v10 Introduction to Report Design Part 3 ..., and visually appealing. This course also introduces the learner to the various formats that can be used for exporting reports and how a report can be easily translated into another language using Crystal Translator. Learn To: Identify the key aspects of formulas used in Crystal Reports v10. Identify the options available in Formula Workshop. Create and add a formula in a report.  more...

Oracle 11i10 System Admin Concurrent Management Profile Options ...learner will be introduced to the concepts and setup of concurrent programs and profile options management. Learn To: Identify features of concurrent processing. Schedule concurrent requests. Identify the uses of different options in the Requests window. Identify features of defining a concurrent manager. Identify benefits of parallel concurrent processing. Identify features  more...

Oracle 11i10 Project Foundation Fundamentals Part 5 ...10 Project Foundation Fundamentals: Part 5 introduces the learner to the processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles. Learn To: Identify features of a project template. Identify the steps to define a project template. Identify the uses of different  more...

Oracle Database 10g Adminsitration Workshop I Part 3 ...nding of the Database Security. This course will help the learner to understand the benefits of database auditing and monitoring. It also covers Database Listeners and Services. The concept of shared and dedicated servers is also covered. After going through this course, the learners would be able to tune the system for best performance by configuring automatic alerts and thresholds. Learn  more...

Oracle Database 10g SQL Fundamentals I Part 2 ...learner will learn how to use the advanced features of SQL, such as advanced querying and reporting, schema objects, manipulating large data sets, and storing and retrieving dates according to different time zones. The learner will also learn the concepts of controlling access and privileges for schema objects and using advanced subqueries. . Learn To: Identify the code for using the  more...

Oracle Database 10g PL SQL Fundamentals Part 1 ...learner will get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as stored functions,  more...

Advanced Six Sigma The Define Phase of DMAIC ...increase customer satisfaction. This course will help the learner begin to identify customer needs and wants by: Obtaining a basic understanding of the Kano Model Utilizing the 5 Why root cause analysis technique to obtain a deeper understanding of the customer's needs and wants Specifying Critical to Quality (CTQ) characteristics. Learn To: Use DMAIC to resolve problems. Finding &  more...

Introduction to PCs and Software ...learner with comprehensive foundational knowledge of PCs, working with Microsoft Windows, Microsoft application software, and using the Internet and E-mail. The course covers an introduction to the PC, benefits, components, hardware and software, input and output devices, storage, and general maintenance. Working with Microsoft Windows XP, opening and closing applications, and managing windows  more...

Building Cisco Remote Access Networks Part 1 ... is the first in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course starts with coverage of the basics of WAN technologies and components. The areas then covered are: security in expanding networks, the configuration of asynchronous connections, and controlling network access through PPP. Learn To: Identify  more...

Building Cisco Remote Access Networks - Part 2 ...is the second in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course offers an overview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies. Learn To: Identify features of broadband technology. Identify  more...

Building Cisco Remote Access Networks - Part 3 ... is the third in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on ISDN, with coverage of ISDN BRI, PRI and DDR. Optimizing usage of DDR interfaces is covered. The course closes with comprehensive coverage of Frame Relay connections. Learn To: Identify features of Integrated Services Digital Network  more...

Building Cisco Remote Access Networks Part 4 ...is the fourth in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on two main areas - quality of service and user access security. Learn To: Identify features of quality of service (QoS). Identify types of problems that can occur when merging different traffic streams. Identify the issues that can  more...

Oracle SQL and SQL Plus Advanced SELECT Statements ...ers advanced SQL and SQL*Plus. This course introduces the learner to the advanced SELECT statements and the use of subqueries in Oracle Statements. In addition, this course explores the functions used in Oracle and covers the use of set operators to combine two or more queries. L earn To: Write single-row subqueries. Write multiple-row and multiple-column subqueries. Write  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...ers advanced SQL and SQL*Plus. This course introduces the learner to the fundamental concepts of SQL*Plus and queries using SQL*Plus runtime variables. In addition, this course explores saving customizations and enhancing query output. L earn To: Identify the fundamental concepts of SQL*Plus and write queries using SQL*Plus runtime variables. Identify the SQL*Plus commands  more...

Oracle Form Builder Forms Fundamentals ...acle Developer/2000 Release 2. This course introduces the learner to the key features, components, and capabilities of Developer/2000. In addition, this course will help participants learn how to run, create, and customize a form module. L earn To: Identify the key features, components and capabilities of Developer/2000. Identify the features of the Form Builder environment. Run  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 ...avigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given instruction in creating, receiving and managing messages, and working with the Calendar - for  more...

Microsoft Works Suite 2005 Creating Databases ...learner create databases by covering Works Database essentials such as working with databases, fields, records, forms, and reports. It also covers database fundamentals such as the Works Database interface and database views. Learn To: Identify components of the Works Database interface. Create a database from an existing template. Identify the steps to create a blank database.  more...

Oracle 11i10 Project Foundation Fundamentals Part 3 ...10 Project Foundation Fundamentals: Part 3 introduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security. Learn To: Identify features of components used to define resources in Oracle Projects. Identify the steps to define jobs. Identify the steps to  more...

Oracle 11i10 Project Foundation Fundamentals Part 4 ...10 Project Foundation Fundamentals: Part 4 introduces the learner to project setup fundamentals and project classes and types. Learn To: Identify the features of an Oracle Projects structure. Identify the steps to define a project status. Identify the steps to define a project classification. Identify uses of project classes and project types. Identify the options on the  more...

Oracle 11i10 Project Foundation Fundametnals Part 6 ...10 Project Foundation Fundamentals: Part 6 introduces the learner to the basics, features, and uses of organization forecasting, utilization, Oracle sales integration, and advanced product catalog integration. Learn To: Identify features of organization forecasting. Identify activities that are prerequisites for organization forecast processing. Identify features of calculation  more...

Quality Management Business Process Improvement ...ss improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. Learn To Given three goals, prepare to lead business process improvement. Identify the steps for planning improvements. Identify the criteria for  more...

Oracle 11i10 Project Foundation Fundamentals Part 2 ...10 Project Foundation Fundamentals: Part 2 introduces the learner to methods used to define periods and calendars in Oracle Projects. The course covers different implementation options for Oracle Projects. Additionally, this course teaches the learner to define page layouts and user-defined attributes. Learn To: Identify uses of different types of periods. Identify steps to set  more...

A 2003 Hardware Part 1 Devices System Components ...rtable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To match components of a system unit with their functions. To identify functions of a power supply unit (PSU). To  more...

Basic Personal Finance ..., banking online, and reporting are covered. Finally, the learner is guided through budgets, investments, and tax preparation capabilities. Learn To To match types of money management software with their features. To match accounts in personal finance software with their functions. To identify features of  more...

SQL and PL SQL PL SQL Basics ...learner to the basics of PL/SQL. The course builds the necessary skills for using Oracle PL/SQL. It will help the learner acquire the expertise to design, develop, and implement Oracle Server applications by using Oracle Structured Query Language (SQL) and PL/SQL. The learner is guided step-by-step through the various aspects of PL/SQL programming. Numerous easy-to-understand examples ensure  more...

SQL and PL SQL Basic SELECT ...ion to Oracle: SQL and PL/SQL. This course introduces the learner to Oracle relational database concepts and the use of SQL for storing, retrieving, and manipulating data in a relational database. This course covers relational database principles and Oracle concepts; writing basic SQL statements; restricting and sorting data; and using single-row functions. L earn To: Identify  more...

Red Hat Linux Part 1 User Fundamentals ...ng files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To: Identify the main features of the Linux operating system. Identify the features of the main Linux distributions. Identify some of the hardware requirements for installing Linux. Identify the features of disk organization for Linux partitions.  more...

Red Hat Linux Part 2 Advanced Topics for Users ...course examines data backup processes and procedures. The learner will also learn how to control processes and access remote computers. L earn To: Identify the features of certain important shell variables. Identify the procedure for setting shell variables. Identify the sequence of events that occurs when the shell starts. Identify the features of standard input and output in  more...

Oracle SQL for End Users--Part 1 ...s are used in the Oracle product set. In this course, the learner creates basic SQL SELECT statements and customizes these queries to restrict and sort the results. In addition, the learner writes statements that contain a variety of single-row functions. L earn To: Identify database principles and concepts concerning the Oracle server, SQL, and SQL*Plus. Write basic SQL SELECT  more...

Oracle SQL for End Users--Part 2 ...troduction to Oracle: SQL and PL/SQL. In this course, the learner displays data from multiple tables by using equijoins, non-equijoins, and self joins. In addition, this course introduces the use of group functions in a SQL statement to display information about groups of rows in the database. This course also covers how to embed subqueries in SQL statements. Finally, the learner creates  more...

Office XP New Features Part 1 Overview Word Excel PowerPoint ... Audience The audience for the course would include learners who work in an office environment producing documents/spreadsheets and/or databases/Web pages. The audience for this course may have job titles such as, Secretary, Clerk, Typist, CSR, Office Manager, Web Designer-Developer, System Administrator, Database Administrator. This course presents the learner with the first of two sets  more...

Office XP New Features Part 2 Access Outlook FrontPage ... the second course in a two part series that presents the learner with the second of two sets of new features available in the Microsoft Office XP software. The course emphasis is on database, e-mail, and Internet software. Learn To Identify the undo and redo capabilities of Access 2002. Learn To: Identify the features of error logging in database conversions. Learn To: Convert a database  more...

Access XP Fundamentals ...learner with the fundamentals of Microsoft Access 2002. This course guides the learner through the basics of Access databases and covers topics such as creating and modifying databases, and establishing relationships between tables. Learn To • Identify advantages of a relational database. • Identify the basics of a relational database. • Sequence the steps for planning a  more...

Access XP Expert User ...ects of working with data using Access 2002. Assuming the learner is already proficient in Access, the course covers advanced features of database queries, and enhancing forms and reports. Learn To • Create an update query. • Create a delete query. • Create an append query. • Create a form in Design view. • Modify section properties in a form. •  more...

FrontPage XP Curriculum ...learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum  more...

FrontPage XP Curriculum ...learner to both the core elements and higher level skills required to work with Web sites in FrontPage 2002. Topics covered include the principles of designing, structuring and modifying a Web, the procedures essential to creating both Web pages and Web sites, and task management. SharePoint Team Services and FrontPage Server extensions are also presented in this curriculum. This curriculum  more...

Frontpage XP Proficient User ...learner to core elements of FrontPage 2002. The principles of designing and structuring a Web site are introduced, as well as, the procedures essential to creating both Web pages and Web sites. The organization and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions are also presented in the course. Learn To  more...

Frontpage XP Proficient User ...learner to core elements of FrontPage 2002. The principles of designing and structuring a Web site are introduced, as well as, the procedures essential to creating both Web pages and Web sites. The organization and management of a Web site is covered as well as Task management. Features such as SharePoint Team Services and FrontPage Server extensions are also presented in the course. Learn To  more...

Outlook XP Fundamentals ...learner with the basics of Microsoft Outlook 2002. Individuals will learn how to open and reply to e-mail messages, insert attachments in messages and schedule appointments in the Outlook Calendar. Learn To • Start and exit Outlook 2002. • Identify the components of the Outlook 2002 interface. • Obtain help by using the Outlook 2002 Office Assistant. • Open a  more...

Outlook XP Proficient User ... common utilities within Outlook 2002 and will enable the learner to become proficient in using Outlook. The course covers the advanced skills of scheduling meetings, Tasks, and working with Outlook Journal and Notes. Learn To • Plan a single meeting by inviting attendees and booking a resource. • Plan a recurring meeting. • Invite an additional attendee to a scheduled  more...

Outlook XP Expert User ...the advanced features of Outlook 2002 and will enable the learner to become an expert user. Message formats and templates, security tools and network configuration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses. Learn To • Identify characteristics of the Rules  more...

PowerPoint XP Curriculum ...learner with the skills to both become proficient and master advanced skills in Microsoft PowerPoint 2002. Topics covered include the basics of PowerPoint, how to create and modify presentations, add graphics, presentation enhancements, how to insert charts and tables, import objects and make the final presentation as professional as possible. This curriculum consists of two Skill Builder  more...

PowerPoint XP Proficient User ...learner with the skills to become proficient at Microsoft PowerPoint 2002. This course guides the learner through the basics of PowerPoint presentations with the emphasis on learning by doing. Learners will be presented with topics such as creating and modifying presentations. The course will also cover adding graphics to presentations and preparing a slide show of the presentation. Learn To  more...

PowerPoint XP Expert User ...oint 2002 Proficient User course (74041), and enables the learner to master advanced skills in PowerPoint. The course covers presentation enhancements, using and inserting charts and tables, importing objects and making the final presentation as professional as possible. Learn To • Modify a Slide Master. • Add a design template to a Slide Master. • Customize a template.  more...

Word XP Curriculum ...learner to the fundamental, advanced and expert user elements of Word 2002. Topics covered include the creation of documents, use of Word Help, document enhancement, table and column management, in addition to visual enhancements to include WordArt, and graphics. This curriculum consists of three Skill Builder courses: Course 74020 Microsoft Word 2002 Fundamentals Course 74021 Microsoft Word  more...

Word XP Fundamentals ...learner to the fundamental elements of Word 2002. The Word interface is covered along with the creation of documents and use of Word Help. Working with documents as well as document formatting and management and organization are covered. Learn To • Start Word 2002. • Identify features of the Word 2002 interface. • Change the view of a Word 2002 document. • Open  more...

XML Building XML-Based Web Applications Part 1 ... the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the  more...

XML Building XML-Based Web Applications Part 1 ... the first course in a five part series that presents the learner with a broad overview of XML before moving onto a detailed treatment of each aspect of XML in the subsequent courses within the curriculum. It aims to present XML within the context of its use as a solution to information processing challenges and its uses within commercial and business environments. This course introduces the  more...

Moving from Technical Professional to Mgr Series Getting Started ...learner to some management fundamentals. Beginning with the requirements for IT success, the course outlines the roles of the IT manager as well as the skills required for effective management. It then teaches the principles of three types of management planning as well as the fundamentals of recruiting for new managers. Learn To: Identify key functional areas of an IT organization.  more...

SAP R 3 Variant Configuration Master Data ...ion Order Processing. Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, All In One, NLO Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.35 CEUs Language Options American English Total Learning Time 3 to 4 hours 13473 Objectives Unit 1: Introduction 1.5 - 2 hours a Goals: - Applications. - Benefits.  more...

SAP R 3 Variant Configuration Config Scenario ...ibe a variant product in the R/3 System. Furthermore, the learner will be shown how to use the simulation function and the single level production order scenario. Learn To: a Building up the knowledge base. a Configuration parameters. a Logistics master data. a Price determination in sales. a Price determination in purchasing. a Fixed product  more...

SAP R 3 PP Production Planning SOP ...roduction planning process and explains how it works. The learner is introduced to the various planning levels in the R/3 System as well as learning how to plan in the Sales and Operation Planning and Material Requirement Planning levels. Furthermore, the trainer will be shown the functions of standard SOP and of flexible planning. Learn To: o Production Planning in SAP R/3. o Introduction  more...

SAP R 3 PP Program Planning MP MRP ...cial Accounting and Controlling modules. Furthermore, the learner will identify the costing elements and their use in calculating planned costs; define the basic organizational units in Production Planning; define routing, operations and work centers and their inter-relationships as well as identify the different points of integration of the Production Planning module within SAP. Learn To:  more...

SAP R 3 PP Production Order ...SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The learner will understand the interface between MRP and the production activity control. The course covers an overview of the master data of the production order administration and its display within SAP R/3. The course  more...

SAP R 3 PP Prod Order Processing Capacity Planning ...SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The course covers the whole range of Production Order, from creation to execution as well as Capacity Planning where the trainee will learn to use various analysis reports and planning tables. Learn To: o Creating and  more...

SAP R 3 v4 6 Purchaser ...pating in the course. Deployment Options CD-ROM Multi-Learner, Network CD-ROM, CD-ROM Single-Learner, Learning Object Delivery, InterNETg, All In One, NLO Accreditation NASBA credits: 4 CPE Credits Language Options American English, German Total Learning Time 4.5 to 6 hours 13829 Objectives Unit 1: Getting Started with SAP R/3 4.6 1.5 - 2 hours o Starting the System and  more...

SAP R 3 v4 6 Shipping Employee ...d to start and log on to the R/3 System, Release 4.6. The learner will be provided with an overview of the basic functions and processes used in shipping processing. Furthermore, the learner will be provided with a detailed overview of the steps involved in outbound deliveries, picking, packing and goods issues in the R/3 System. Learn To: o Getting Started with SAP R/3 4.6. o Starting  more...

SAP R 3 Business Info Warehouse BW - Config Advanced ...urse shows how data is extracted from an OLTP system. The learner will then be shown how to optimize SAP BW after it has been implemented. Learn To: o Extract data. o OLTP extraction. o External data extraction. o Operational data store. o Advanced considerations. o Production support. o Advanced data modeling o BW as a source system. Audience The intended audience for  more...

SAP Advanced Planner Optimizer APO Overview ...learner to the basic concepts of Supply Chain Management, as well as the functions and advantages of SAP APO. This course also covers the components of SAP APO and their functions. Learn To: o Supply Chain Management and SAP APO. o Supply Chain Management (SCM). o Advanced Planner and Optimizer (APO). o APO Integration and Technology. o APO Planning Components. o Supply Chain  more...

Windows XP Professional User Curriculum ...oft Windows XP Professional User Curriculum builds on the learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more  more...

Windows XP Prof User Fundamentals ...learner with the skills to become proficient at Microsoft Windows XP. It builds from some basic assumptions about the learner's previous experience within a Windows environment and it comprehensively guides the learner through the basics of using this latest version of Windows with the emphasis on learning by doing. Learn To: o Match Windows XP new features with their functions. o Log on  more...

Windows XP Prof Advanced User ...learner's existing knowledge of the Windows XP operating system by teaching the more skilled facets of XP's functionality and features. It builds from some basic assumptions about the learner's previous experience within the Windows environment (particularly with Windows XP) and it comprehensively guides the learner through the more advanced uses of this latest version of Windows with the  more...

WebSphere MQ Essentials System Administration II ...s clusters, SupportPacs, and Publish/Subscribe. Then, the learner is stepped through security features including distributed queuing security. Learn To To identify features of a WebSphere MQ cluster. To match cluster support objects with their functions. To identify features of full and partial repositories.  more...

WebSphere MQ Essentials System Administration II ...s clusters, SupportPacs, and Publish/Subscribe. Then, the learner is stepped through security features including distributed queuing security. Learn To To identify features of a WebSphere MQ cluster. To match cluster support objects with their functions. To identify features of full and partial repositories.  more...

Defining Microsoft NET Solution Architectures Part 1 ... is the first of a four-part curriculum that prepares the learner for Exam 70-300. The course opens with an introduction to the MSF framework - its structure and modelling notations. It then covers the Envisioning phases, with particular coverage of its deliverables - the Vision/Scope Document and the Project Structure and Risk Assessment documents. The course then covers in detail the  more...

Office XP - Planning Collaborative Solutions Curriculum ... Planning Collaborative Solutions Curriculum presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The curriculum begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves  more...

Office XP Collaborative Solutions Part 1 ...s the first course in a two part series that presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into  more...

Office XP Collaborative Solutions Part 2 ... the second course in a two-part series that provides the learner with an introduction to Knowledge Management, and how SharePoint Portal Server facilitates this. Topics include, portal server's difference from team services, principal areas of data sharing within SharePoint Portal Server, data access and search mechanisms. Digital dashboards are covered in considerable detail of setup, content  more...

Defining Microsoft NET Solution Architectures Part 2 ...is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all  more...

CIW Enterprise Specialist Part 1 CORBA Intro IDL Clients ...stubs to create client applications are also covered. The learner is directed in initializing the ORB, using the Naming Service, invoking Remote Methods, and using Out and Inout parameters. Learn To: o Identify characteristics of CORBA. o Identify features of the Object Management Group (OMG). o Identify features of the Object Management Architecture (OMA). o Identify features of  more...

CIW Enterprise Specialist Part 2 CORBA Servers Adv Features Security ...ware Engineers, Software Designers, and Project Managers. Learners should have knowledge of Object-Oriented Programming. This course helps candidates prepare for CIW Enterprise Specialist exam number 1D0-442. In addition, the learner should have taken the first part of this series, 87061. Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4  more...

Paint Shop Pro 8 Curriculum ...learner a comprehensive introduction to the capabilities and tools of Paint Shop Pro 8. Painting and Drawing tools are covered, as is the creation and management of images and various color management guidelines. This curriculum also covers the use of layers, masks and selections in image editing and introduces various image editing techniques. This curriculum consists of two Skill Builder  more...

CIW Enterprise Specialist Part 5 CMP EJB Transactions Security ...he final course in a five part series that introduces the learner to CMP, EJB Transactions, and EJB Security. The course covers an introduction to CMP and discusses how the container performs data manipulation. The learner is introduced to the benefits and drawbacks of CMP, and learns how to implement an entity bean that uses CMP. It also covers transactions, defining them and their properties,  more...

Internet Explorer 6 User Fundamentals ...learner with an introduction to IE 6. It also covers Web page management and security, and features of the IE 6 suite including Newsgroups and NetMeeting. Learn To: o Identify features of the Internet. o Identify components of the Microsoft Internet Explorer 6 package. o Identify New Connection Wizard options to connect to the Internet. o Save a displayed Web page. o Download a  more...

Defining Microsoft NET Solution Architectures Part 2 ...is the second of a four-part curriculum that prepares the learner for Exam 70-300. The course starts with coverage of Specification development. Comprehensive coverage is then given to the Conceptual Design and then the Logical Design phases of the design process. There are three case studies, covering the three main areas of the course. Elements of the .NET Framework are addressed at all  more...

Defining Microsoft NET Solution Architectures Part 3 ... is the third of a four-part curriculum that prepares the learner for Exam 70-300. The course is devoted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models, Physical data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the  more...

Defining Microsoft NET Solution Architectures Part 4 ...is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the course.  more...

Defining Microsoft NET Solution Architectures Part 3 ... is the third of a four-part curriculum that prepares the learner for Exam 70-300. The course is devoted to the coverage of the Physical Design phase of the solution design process. Coverage is given in turn to Physical Design goals and models, Physical data modelling, the Presentation Layer, and Design Goals behind the Physical Design. A case study on the Physical Design phase completes the  more...

Paint Shop Pro 8 Part 1 Getting Started ...learner a comprehensive introduction to the capabilities and tools of Paint Shop Pro 8. Painting and Drawing tools are covered, as is the creation and management of images and various color management guidelines. Paint Shop Pro's useful Browser tool is covered. Learn To To identify features of the Paint Shop Pro 8 interface. To  more...

Database Technologies Relational Database Fundamentals ...irst of a two-part series, this course will introduce the learner to the fundamentals of relational databases and relational database design, including an in-depth look at data modeling and data design. This course will also cover the evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this  more...

WordPerfect Office 11 WordPerfect 11 ...ments of all kinds. The WordPerfect 11 course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images and how to proof and print documents. Learn To Match elements of the WordPerfect  more...

WordPerfect Office 11 Presentations 11 ... such as slide transitions, are also taught. Finally, the learner is taught how to edit and play slide shows, as well as how to print presentations. Learn To Match elements of the Presentations interface with their functions. Create a presentation. Save a presentation using the Save As command. Audience  more...

WordPerfect Office 11 Quattro Pro 11 ...asic formatting principles are also covered. Finally, the learner explores print options available within Quattro Pro. Learn To Match elements of the Quattro Pro interface with their functions. Save a notebook by using the Save As command. Match data types with their descriptions. Audience  more...

WordPerfect Office 11 Curriculum ...s of all kinds. The WordPerfect 11 curriculum teaches the learner how to create and edit a document, and how to enhance documents. It introduces the concept of notebooks and related worksheets, and covers the basics of data entry, editing, and how to select data. Finally, it teaches how to create presentations and to insert text, shapes, graphics, Clipart, and charts. This curriculum  more...

CompTIA Linux 2004 Installation ...ooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an  more...

Macromedia Dreamweaver MX Part 2 ...learner how to enhance Web pages created in Dreamweaver MX. Participants are shown how to work with Flash objects. How to create and use styles and templates are also covered. The learner is brought through the steps to create and save frames and Forms. Finally, the learner is guided through the steps to test and launch a Web site. Learn To To insert Flash text.  more...

Macromedia Dreamweaver MX Curriculum ...ail link are also taught. The curriculum also teaches the learner how to enhance Web pages created in Dreamweaver MX. Participants are shown how to work with Flash objects. This curriculum consists of two Skill Builder courses: Macromedia Dreamweaver MX: Part 1 Macromedia Dreamweaver MX: Part 2 Learn To See individual course descriptions for specific course objectives and scope.  more...

Macromedia Flash MX Part 1 Flash MX Fundamentals ...lication front ends can be created. This course gives the learner a comprehensive introduction to the interface and principal tools of Macromedia Flash MX. Learn To To identify features and functions of Macromedia Flash MX. To identify features of Macromedia Flash MX interface elements. To identify  more...

Macromedia Flash MX Curriculum ...front ends can be created. This curriculum also takes the learner through the basics of graphic creation and acquisition for animations, and covers the fundamental steps in the creation and publication of an animation, with coverage of the incorporation of sound and video. There is also a basic introduction to ActionScripting. This curriculum consists of two Skill Builder courses:  more...

Visual Basic NET-Web Based Development Part 1 ...al Studio .NET, and ASP.NET Web application projects. The learner is given an overview of the .NET language features, and Visual Basic .NET components. Also, the learner is guided through the use of Web forms and controls. Learn To: o To identify features of .NET Framework components. o To identify benefits of the .NET Framework. o To match features of ASP.NET Web application  more...

Macromedia Flash MX Part 2 Animation Basics ...dia Flash MX Part 1 - Flash MX Fundamentals. It takes the learner through the basics of graphic creation and acquisition for animations. It then covers the fundamental steps in the creation and publication of an animation, with coverage of the incorporation of sound and video. There is also a basic introduction to ActionScripting. Learn To To identify methods  more...

Visual Basic NET-Web Based Development Part 1 ...al Studio .NET, and ASP.NET Web application projects. The learner is given an overview of the .NET language features, and Visual Basic .NET components. Also, the learner is guided through the use of Web forms and controls. Learn To: o To identify features of .NET Framework components. o To identify benefits of the .NET Framework. o To match features of ASP.NET Web application  more...

Visual Basic NET-Web Based Development Part 2 ...learner has familiarity with the .NET environment, Web forms, and controls. The learner is now guided through the use event procedures, code-behind pages and page events. Error handling, code debugging, and user input validation are also taught. Learn To: o To identify features of event procedures. o To identify the syntax for creating an event procedure. o To sequence the steps for  more...

Visual Basic NET-Web Based Development Part 2 ...learner has familiarity with the .NET environment, Web forms, and controls. The learner is now guided through the use event procedures, code-behind pages and page events. Error handling, code debugging, and user input validation are also taught. Learn To: o To identify features of event procedures. o To identify the syntax for creating an event procedure. o To sequence the steps for  more...

Visual Basic NET-Web Based Development Part 3 ...learner is now familiar with the basics of Web forms and controls, this course introduces ADO .NET and guides the learner through database connections and data access. Learn To: o To identify features of ADO.NET. o To ientify the syntax for importing ADO.NET namespaces. o To ientify features of the ADO.NET object model. o To identify features of SQL Server security authentication.  more...

Macromedia Fireworks MX Part 1 ...that are used to create and enhance graphics objects. The learner is also introduced to working with layers. Learn To Match elements of the Fireworks interface with their functions. Identify Help resources for using Fireworks. Create a new document in Fireworks. Audience Home-users, end-users.  more...

Visual Basic NET-Web Based Development Part 3 ...learner is now familiar with the basics of Web forms and controls, this course introduces ADO .NET and guides the learner through database connections and data access. Learn To: o To identify features of ADO.NET. o To ientify the syntax for importing ADO.NET namespaces. o To ientify features of the ADO.NET object model. o To identify features of SQL Server security authentication.  more...

Macromedia Fireworks MX Part 2 ...activity including slices, rollovers, and image maps. The learner is introduced to the creation of basic animations and also how to export web graphics created in Fireworks. Learn To To create a slice object. To identify methods for editing slices. To create a simple rollover.  more...

Macromedia FreeHand MX Part 1 ...urse introduces the basics of Macromedia FreeHand MX. The learner is taught how to create a document and how to use drawing tools to create graphics. The learner is also introduced to paths and how to edit them. Learn To To identify features of the Macromedia FreeHand MX workspace. To identify basic techniques for working with  more...

Macromedia FreeHand MX Part 2 ...quired in the previous Macromedia FreeHand MX course. The learner is taught how to work with objects. Skills such as selecting, moving, copying, grouping, and arranging are covered. Participants also learn about the different pallets and how to work with color. Learn To To identify features of the Object panel. To identify methods for  more...

Works 2003 Creating Documents ...he Works 2003 - Working with Documents course teaches the learner how to create and edit a document, focusing on how to select and move text, format and align text, and create bulleted and numbered lists. This course also teaches how to enhance documents with clipart images, and borders and shading. Learn To Start Word from Works Task Launcher.  more...

Acrobat 6 0 Fundamentals ...learner to the fundamentals of Adobe Acrobat 6.0 Standard Edition. Beginning with the application interface, it then goes on to teach navigating pdf documents and using the thumbnails, comments, signatures, layers, and bookmarks palettes. The course presupposes that users have Microsoft Word or Microsoft Works Word installed on their computer. Learn To To  more...

GoLive 6 Curriculum ...learner to the fundamentals of Adobe GoLive 6. Beginning with the program interface and tools, the curriculum covers the basics of creating sites and pages. It covers working with text, frames, and forms and teaches how to insert and modify images and tables, as well as creating links. This curriculum consists of three Skill Builder courses: Adobe GoLive 6 Fundamentals Adobe GoLive 6  more...

GoLive 6 Fundamentals ...learner to the fundamentals of Adobe GoLive 6.Beginning with the program interface and tools, the course then goes on to cover the basics of creating sites and pages. Learn To To identify features of GoLive 6. To match components of the GoLive Interface with their functions or features. To match palette  more...

Works 2003 Creating Spreadsheets ...e Works 2003: Creating Spreadsheets course introduces the learner to the fundamentals of spreadsheets and teaches how to enter and manipulate spreadsheet data. Learn To Identify components of the Works Spreadsheet interface. Create a spreadsheet from a template. Identify Help features. Deployment Options  more...

Windows 2000 Implementing Security Part 2 ...ecurity templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: • To identify guidelines for planning physical network security. • To  more...

Illustrator 10 Curriculum ...learner a comprehensive introduction to the capabilities and tools of Illustrator 10. The learner is introduced to the interface, image considerations, and how to save and print Illustrator files. The learner is introduced to working with basic shapes, selecting images, and color. This curriculum also covers the use of drawing tools, transform tools, and layers in image editing. This  more...

Windows 2000 Implementing Security Part 2 ...ecurity templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: • To identify guidelines for planning physical network security. • To  more...

Windows 2000 Implementing Security Part 3 ...ncrypting File System (EFS) is also covered. Finally, the learner is guided through the process of extending the network to partners and how to manage partner accounts. Learn To: • To match components of Public Key Infrastructure (PKI) with their descriptions. • To identify features of public key cryptography.  more...

Illustrator 10 Part 1 ...learner a comprehensive introduction to the capabilities and tools of Illustrator 10. The learner is introduced to the interface, image considerations, and how to save and print Illustrator files. The learner is also introduced to working with basic shapes, selecting images, and color. Learn To To identify features of the Adobe Illustrator 10 interface.  more...

Windows 2000 Implementing Security Part 3 ...ncrypting File System (EFS) is also covered. Finally, the learner is guided through the process of extending the network to partners and how to manage partner accounts. Learn To: • To match components of Public Key Infrastructure (PKI) with their descriptions. • To identify features of public key cryptography.  more...

Home Networking With Windows XP ... for the most common problem areas. After the course, the learner will understand the area of home networking and be in a position to setup and maintain one. Learn To Identify benefits of home networking. Identify types of home networking technologies. Identify common types of home networking. layouts.  more...

Security Certification Curriculum ...learner to general security concepts, communication security, infrastructure security considerations and covers cryptography and operational security. This curriculum consists of four Skill Builder courses: CompTia Security+ Part 1: Security Concepts CompTia Security+ Part 2: Communication Security CompTia Security+ Part 3: Infrastructure Security CompTia Security+ Part 4: Cryptography  more...

Security Part 1 Security Concepts ...learner to general security concepts. It begins with an introduction to access control technologies including MAC, DAC, and RBAC. Authentication methods including CHAP, Kerberos, Certificates, Tokens, and Passwords are taught. The learner is stepped through methods to counteract various security attacks including Replay, TCP/IP hijacking, social engineering, password guessing, and malicious  more...

Lotus Domino Designer 6 for Release 5 Developers Part 1 ...otus Domino Designer 6 New Features Part 1 introduces the learner to the new Domino Designer 6 interface and then teaches upgreades to the software including view enhancements, icons, shared code and resources, and working with embedded elements and multiple columns. Learn To: o To identify features of the Domino Designer 6 interface. o To identify features of the Toolbar Preferences  more...

Security Part 2 Communication Security ...learner to communication security. Remote Access technologies including VPN, RADIUS, TACAS+, L2TP, and SSH are covered. The course then moves onto Web, e-mail, and instant messaging vulnerabilities such as Spam, hoaxes, and packet sniffing. Directory and file transfer technologies are covered. Finally, the learner is stepped through wireless considerations such as WEP and WAP. Learn To  more...

Security Part 3 Infrastructure Security ...learner is introduced to infrastructure security considerations. Security considerations for technologies including firewalls, servers, and mobile devices are covered. The learner is stepped through security issues surrounding cable and removable media. Security topologies including DMZs, and VLANs are also taught. Finally, participants learn about security baseline issues including OS/NOS  more...

CCNT Basic Telecommunications v6 0 Part 1 ...learner with the fundamentals of telecommunications and to give a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets, PBX, key and hybrid systems, ISDN and broadband), CPE, and services (dedicated and switched). The course then covers analog signals, its history and  more...

Understanding Wireless Sol Part 1 Wireless Fund WPANs ...g Wireless Solutions curriculum begins by introducing the learner to the fundamental concepts of radio: history or radio, basics of electromagnetism and signals, the organization of channels and radio frequencies, and radio standards and regulatory bodies. The course then focuses on the first of the three radio network types (WPAN, WWLANs, and WWANs) - WPANs - covering each of the four  more...

Economics Basic Concepts in Microeconomics ...roduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. Learn To Plot the effects of changes in price on a  more...

Economics Foundations of Macroeconomics ...ce, a Foundations of Macroeconomics a gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. Learn To Describe the relationship  more...

Defining Microsoft NET Solution Architectures parat 4 ...is the fourth of a four-part curriculum that prepares the learner for Exam 70-300. This course focuses on security considerations within the solution design, and .NET Framework security strategies. It then looks in turn at the Stabilization and the Deployment stages of the project. It closes with coverage of Standards and Processes. Three case studies address the three main areas of the course.  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ... the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...the second of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name  more...

Listening Skills The Fundamentals of Listening ...introducing the concept of listening. It also teaches the learner how to interpret messages and identifies three common types of listening. It provides a step-by-step process on how to become a critical listener and explains the benefits of providing feedback to speakers. It details how to provide feedback by providing an explanation of the types of questions the learner should ask the speaker.  more...

Listening Skills Listening Challenges ...learner overcome listening problems and enable him or her to communicate more effectively. It identifies barriers to listening and provides useful guidelines for improving the learner's listening skills. This course concentrates on how to interpret, use, and improve body language as a form of communication. Finally, it identifies common listening styles so the learner can encourage others to  more...

Sexual Harassment What Employees Should Know ...f sexual harassment. In addition, the program teaches the learner actions to prevent or stop sexual harassment. Learn To Identify the law sexual harassment violates. Identify the characteristics of quid pro quo sexual harassment. Identify the characteristics of hostile environment sexual harassment.  more...

Sexual Harassment Preventing Sexual Harassment Claims ...mplement the policy. In addition, the program teaches the learner strategies for preventing sexual harassment, including establishing managerial responsibility and gathering employee feedback. Learn To Identify what the EEOC requires employers to do to prevent sexual harassment. Identify the damages for which organizations can be held  more...

Sexual Harassment Resolving Sexual Harassment Claims ...ct an investigation. In addition, the program teaches the learner how to evaluate the evidence gathered in an investigation and how to implement corrective action. Learn To Identify the benefits of establishing a system for resolving sexual harassment claims. Identify the types of support investigators need from management.  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...s is the third of a 3-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To  more...