Online Learner eLearning Training

The Free-Lance Writing Toolkit The a Toolkita is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. more...

Linux Administration Part 1: Installation and Administration The third course in the Linux Essentials series introduces the learner to basic system administration. It begins by covering Linux system installation, the startup and shutdown processes, and system configuration. The course then teaches learners to install applications and manage users. It also examines system backup from an administrator's perspective. Finally, the course examines system more...

Linux Administration Part 2: Hardware and Programming The fourth course in the Linux Essentials series examines some of the specific hardware and multimedia solutions that an administrator might implement. The learner will learn how to add and manage printers, serial devices and additional disk storage for a Linux system. The course also examines how to set up sound, graphics, and video when configuring Linux clients. Finally, this course covers some more...

Linux Red Hat Advanced System Administration Part 1: Planning and Basic Installation The first course in the Linux Red Hat Advanced System Administration series provides users with a methodology for planning and installing a Red Hat system. It identifies issues to resolve during the planning stage. It also provides an overview of the installation process and teaches the learner how to install a basic Red Hat system. more...

Linux Red Hat Advanced System Administration Part 3: User Administration and X Windows The third course in the Linux Red Hat Advanced System Administration series covers some advanced user administration and X Windows topics. It examines disk quotas and shell configuration. The course also covers Kernel concepts, installation, and configuration. Finally, it teaches the learner how to set up X Windows servers and clients. more...

Cisco Designing Networks Part 1: Internetworking Analysis This first course in the DCN curriculum should provide the learner with a brief overview of the internetworking technologies and devices that they must understand to begin designing Cisco networks. It should also discuss the theories and processes for identifying the networking needs of the customer. more...

Cisco Designing Networks Part 2: Designing a Network Structure This second course in the DCN curriculum teaches the learner how to design a network structure appropriate to the existing network and needs of a customer. It provides a number of guidelines for provisioning hardware and media for a LAN or WAN. It also covers Network Layer Addressing and Naming Models and how to analyze and select routing and bridging protocols. more...

Cisco Designing Networks Part 3: Designing a Prototype This final course in the DCN curriculum identifies appropriate network management solutions for particular network structures. It also provides detailed information about the existing Cisco product solutions and products ranges. Finally, it teaches the learner how to develop, test and demonstrate a network prototype or pilot. more...

Cisco Building Scalable Networks Part 1 - Advanced Routing Principles Within the range of expected student abilities stated in the prerequisites, some students may need a little more review than others. This first part of the course provides a refresher for those students who need to be brought up to the same level as the more experienced students. The material for this part of the course is expected to be drawn from chapters 2 and 3 of the ILT. This first course in more...

Oracle Applications Release 11i: Workflow - Part 1 ...ions Release 11i: Workflow - Part 1 course introduces the learner to the architecture and advanced notification components of Oracle Workflow 2.5. In this course, the learner will gain an insight into the use of Workflow in business processes and methods for planning and creating a Workflow process. Oracle Workflow gives end users and technical personnel the ability to automate and continuously more...

Oracle Applications Release 11i: FlexFields ...stom expansion space on forms. This course introduces the learner to different types of FlexFields and their various uses, components, and benefits. In this course, the learner gains practical experience in defining value sets, key FlexFields, and descriptive FlexFields. The learner also gains knowledge about the different advanced table validation options. Note: This course does not cover more...

Oracle Applications Release 11i: Workflow - Part 2 Oracle Applications Release 11i: Workflow - Part 2 explains the administrative features of Oracle Workflow 2.5. Oracle Workflow 2.5 is a stand-alone, complete management system that supports business process definition and automation. The course explains the directory services in Workflow and the Workflow Engine. In this course, the learner gains practical experience in monitoring a workflow more...

Oracle Applications 11i Procure to Pay: Procurement Management The Oracle Internet Procurement Suite enables internal corporate users to independently order items from both internal and external catalogs. Oracle iProcurement Home Page provides an intuitive, Internet shopping interface. Oracle Purchasing is a core component of Oracle Internet Procurement Suite and it enables buyers to manually procure goods or services. This course introduces the learner to more...

Administering Microsoft Windows NT 4.0 - Part 1 This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. more...

Administering Microsoft Windows NT 4.0 - Part 2 This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. more...

Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 1: Naming and Delegation Strategy is the first course in this series. Its focus is showing the learner how to analyze company's organizational requirements. It also covers how to design for the common architectural elements of Active Directory. It also covers the design considerations in relation to Naming strategy, Domain more...

Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and S Microsoft Windows 2000 Designing a Directory Services Infrastructure Part 2: Domain Structure and Site Topology shows the learner how to design and develop a domain strategy. It also covers how to design multiple domains and the design principles in relation to site topology. more...

CCNT Basic Telecommunications Part 1: Fundamentals, Analog, and Digital ...s the first course in a two part series that presents the learner with the fundamentals of telecommunications and gives a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets, PBX, key and hybrid systems, ISDN and broadband), Consumer Premises Equipment (CPE), and more...

Adobe PhotoShop CS2 Fundamentals ...learner to the work area components, palettes, and tools in Adobe Photoshop CS2 and Adobe ImageReady CS2. It will also cover options for importing and working with images. Plus, this course will help the learner work with Adobe Bridge, Bridge Center, Adobe Version Cue, and Version Cue Administration. The Adobe Photoshop CS2 series is ideal for a prosumer, who is an advanced home digital more...

Win2000 Professional Connect through Networks This course covers the various aspects of networking connections. You will be introduced to the different types of dial-up networking connections, and you will learn to install and configure a Virtual Private Connection (VPN) and a dial-up connection. You will also learn to share the Internet connection over a network. In addition, this course introduces you to the installation and configuration more...

Microsoft Excel 2000 Basic This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 2000, students learn how to build, edit, and format worksheets, and how to work with charts, formulas, and functions. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics not yet more...

Microsoft Access 2000 Basic This highly interactive CBT contains five units that cover basic Access skills. Through step-by-step instruction within a realistic simulation of Microsoft Access 2000, students learn how to create and manage data and tables, create forms and reports, and modify a database structure. Performance-based Pre- and Post-Assessments create a custom course path for each learner covering only the topics more...

Microsoft Excel 97 Basic This highly interactive CBT contains five units that cover basic Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to build, edit, format, and manage worksheet and charts. Performance-based Pre- and post-Assessments create a custom course path for each learner covering only the topics not yet mastered. A searchable index and more...

Microsoft Excel 97 Intermediate This highly interactive CBT contains six units that cover intermediate Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to work with formulas and functions, automate tasks, use and analyze list data, enhance charts and worksheets, and work with Excel and the Internet. Performance-based Pre- and Post-Assessments create a custom more...

Microsoft Excel 97 Advanced This highly interactive CBT contains five units that cover advanced Excel skills. Through step-by-step instruction within a realistic simulation of Microsoft Excel 97, students learn how to perform "what-if" analysis, create PivotTables, exchange Excel data with other programs, control worksheet properties and calculations, and program with Excel. Performance-based Pre- and Post-Assessments create more...

CompTIA Linux 2004 Security This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to more...

Building CDs and DVDs with Microsoft Windows Vista ...Media Players, and Windows DVD Maker. In this course, the learners will learn how to import, organize, edit, and share their photos and videos using Windows Photo Gallery. The course also covers how to organize and share digital media, such as music, pictures, videos, and playlists, using Windows Media Player. Additionally, the course familiarizes the learner with Windows Vista multimedia more...

Transferring Files Settings to Your Microsoft Windows Vista PC ...ings to a new Windows Vista computer. In this course, the learner will understand the requirements for transferring files and settings. The course covers the Windows Easy Transfer wizard to transfer files and settings over a network or using a removable media. Additionally, the course familiarizes the learner to search files and folders in the new Windows Vista computer using the Search box, more...

Technical Support Essentials These days, technical support agents (TSAs) can't provide world-class technical service and support unless they understand contact center technology. They also need to understand the various elements and stages of a call--and what to do with the information gained. This course explains contact center technology and TSA activities. It covers the technology that links the TSA to the customer and to more...

Customer Service Agent Skills Simulation Kenworth Domestic Appliances (KDA) is a national manufacturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist more...

Call Center Customer Service ...al or new call center agents is designed to introduce the learner to the necessary information and tools required to professionally handle customer service calls in a call center environment. Becoming a great customer service representative requires having finely tuned communication skills. Therefore, it is suggested that the you take the course "Call Center Communication Skills" prior to more...

The Support Center Service This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered. Individuals interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification more...

Establishing Team and Customer Relationships ...learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a Customer Support Center, customer more...

Initiating a Project and Preparing the Project Plan Project integration management is concerned with ensuring the proper coordination of project processes so project objectives are achieved. Successful project managers use project integration management to integrate project processes, maximize performance, and meet project goals throughout the life cycle of a project. This course will highlight the importance of project integration management to more...

Implementing Project Human Resource Management ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Human Resource Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. more...

Elements of Project Human Resource Management When project managers set their sights on delivering creative project solutions on time and within budget, they must select and manage a team of experienced and competent professionals who can meet the challenge. This requires that project managers understand the Project Human Resource Management processes of planning, selecting, developing, and managing a project team. Such an understanding more...

Budgeting and Controlling Costs ...eractive learning strategies and real-life scenarios, the learner will explore these processes and gain a better understanding of the Project Cost Management knowledge area. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material more...

Estimating Activity Costs ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Cost Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., 2004. Copyright and all rights reserved. Material from more...

Project Integration Executing and Completing a Project Project managers regularly face tough decisions about where to concentrate project resources when met with competing priorities and demands. Project integration management helps with these decisions by ensuring the proper coordination of project processes during project plan development and execution. Successful project managers use project integration management throughout the project life cycle more...

Final Exam Project Management for IT Professionals Generally taken near the end of a program, Final Exam: Project Management for IT Professionals enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Planning for Quality ...eractive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the inputs, tools and techniques, and outputs of the Project Quality Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK Guide) - Third Edition, published by the Project Management Institute (PMI ), Inc., more...

Decimals and Percents A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation. This course instructs the learner in the following: how to use decimals, including addition, subtraction, multiplication, and division; how to solve problems involving percentages to determine portions, a rate, a whole unit, and increases more...

Effective Telephone Techniques ...learner with critical information about making a good impression when communicating over the telephone. It emphasizes the importance of good telephone etiquette, offers tips for building trust over the telephone, and discusses important non-verbal actions that are present in most telephone interactions. Additionally, it helps the learner make the most out of technology when using voicemail, more...

Successful Lifelong Learning ... why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage your professional development. Don't wait until your supervisor initiates what you need to learn. It's time to take ownership of your learning needs based on your expectations and more...

Transitioning From Technical Professional to Management For candidates considering the move from positions as technical professionals to management, certain professional traits and skills are necessary. Effective communication skills, efficient strategies, and managerial competencies must all be mastered and continuously honed. The Transitioning from Technical Professional to Management Simulation will provide participants with the opportunity to more...

Managing High Performers Identifying Competencies and Interviewing ...rformers: Defining and Finding High Performers, helps the learner to better identify high performers and, having recruited them, monitor and meet their needs. High performers must be motivated, and this course includes practical guidelines for establishing trust and building rapport with them. It also offers advice on how to successfully recruit high performers. The audience for this curriculum more...

Managing High Performers Training Career and Rewards ... Performers: Implementing Recognition Programs, takes the learner through the importance of developing effective recognition programs which will ensure the retention of your company s high performers. Effective coaching, mentoring, and feedback delivered in tandem with a recognition program are the focus in this course, and learners will find invaluable guidelines for each. The audience for more...

Effective Delegation Simulation ...learner will assume first-time management responsibilities, serving as the department lead of a marketing team for First Things First--a manufacturer of child safety products. Working closely with three key employees, the learner will progress through the various stages of delegation, moving from assignment of tasks to overcoming delegation resistance. The simulation is comprised of four more...

The Potential of Self-directed Learning How often have you heard these buzz words of the '90s: self-directed learning; continuous learning; the learning organization; the knowledge worker? If you wonder what these terms really mean, why they are so important, and how you rate as a worker for the 21st century, this course is for you. Find out what you can do to take control of your own skill and career development. Learn to identify more...

PrimeDiversity Awareness Begin Your Diversity Journey ...learner in taking responsibility for strengthening diversity awareness. Strategies for responding appropriately to individuals with a different value system are presented, as are a multitude of other activities to foster an environment of mutual appreciation and respect. Professionals who want to work more effectively with colleagues whose backgrounds, experiences, and perspectives differ from more...

E-Learning Essentials Pt 1 E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective more...

E-Learning Essentials Pt 2 Marketing Your Solution ...d implementation of your e-learning solution: Executives, Learners, HR, and Trainers. The most common concerns of these groups are identified, and guidelines for winning their support. Professionals who need guidance and the tools necessary to successfully implement e-Learning programs - such as Executives, Directors, Managers in large organizations (Fortune 500, etc.). It will also be of more...

E-Learning Essentials Pt 3 Deploying and Measuring Your Solution ...using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating measurement with the solution deployment, how to carry out effective measurement and present results. The course closes with some consideration of directions within e-learning and encouragement to the learner to remain more...

Union Work Environments HRCI PHR The Human Resource Certification Institute's (HRCI) certifications, including PHR (Professional in Human Resources), cover a broad range of workforce planning and employment issues, including those affecting employee and labor relations. The HRCI certification examinations are widely recognized as the industry standard for evaluating Human Resource professionals' competencies. HRCI is an affiliate more...

Principles of Financial Statements This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management. This course is targeted specifically for business managers, financial professionals, and other business professionals more...

Introduction to Economics Basic Concepts in Microeconomics Basic Concepts in Microeconomics builds on the general principles introduced in The Principles of Economics by introducing the learner to microeconomic concepts and issues. Such things as market behavior and decision-making, consumer choice and preference and the factors that motivate firms are covered across a range of informative lessons situated in real-life scenarios. This course is aimed at more...

Introduction to Economics Foundations of Macroeconomics With the basics of microeconomics in place, Foundations of Macroeconomics gives the learner the opportunity to explore the wider issues examined in the field of macroeconomics. Government policies, unemployment and inflation, economic growth and stability, economic indicators are explained, as is the role of the Federal Reserve Bank in the US. This course is aimed at Managers, Directors, and more...

Final Exam Accounting 101 Generally taken near the end of a program, Final Exam: Accounting 101 enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Final Exam Accounting 102 Generally taken near the end of a program, Final Exam: Accounting 102 enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Final Exam Advanced Business Finance Generally taken near the end of a program, Final Exam: Advanced Business Finance enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Total Quality Management Fundamentals In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change more...

Total Quality Management Implementation and Tools Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. This more...

Final Exam Six Sigma Foundations Generally taken near the end of a program, Final Exam: Six Sigma Foundations enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Quality Management Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance. more...

ISO 9001 2000 Implementing Standards In ISO 9001:2000 Implementing Standards you learn about the principal ISO Clauses, new ISO requirements and the documentation and potential auditing pitfalls associated with each one. The Clauses are summarized and explained in real-world situations, enabling the learner to achieve the maximum benefit from experiencing a quality management system operate most efficiently. Members of Corporate more...

Training and Development The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in workplace productivity contribute positively to the overall well-being of the organization. This course explores the importance of investing in more...

Final Exam Lean Manufacturing Generally taken near the end of a program, Final Exam: Lean Manufacturing enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Supervisor and Manager Sexual Harassment Awareness Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees more...

HIPAA Electronic Health Data Transactions ... and at a lower cost. This course is designed to help the learner comprehend the implications of implementing HIPAA data transaction rules. The course includes a lesson which presents basic concepts of electronic data interchange (EDI) and how EDI principles will be applied to health related business transactions. Another lesson describes the structure of technical transaction standards used in more...

Styling Web Applications To familiarize the learner with style sheets and explain how to style a Web Form Web developers with basic experience using previous versions of Active Server Pages or similar technology, who wish to start working with Microsoft ASP.NET more...

Final Exam ANSI C Programming Generally taken near the end of a program, Final Exam: ANSI C Programming enables the learner to test their knowledge in a testing environment. Individuals seeking practice in a testing environment, covering the skills and competencies being measured by the courseware. more...

Win2000 Professional Installing and Upgrading This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Professional. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Professional. You will become acquainted with the requirements for installing Windows 2000 Professional, and you will have a chance to practice installing Windows 2000 more...

Win2000 Professional Installing on Multiple Computers In this course, you will learn about Windows 2000 Professional's powerful features that enable you to install the operating system on multiple computers simultaneously. You will become acquainted with the concept of answer files and distribution folders, as well as with the procedure for creating an answer file and distribution folder. You will also learn about the system requirements for more...

Win2000 Professional Managing Hardware Devices In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You more...

Win2000 Professional Enhanced Support for Hardware Devices This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB) more...

Win2000 Professional Administering Users and Groups In this course, you will become acquainted with the various tasks involved in administering users and groups. You will learn to create user accounts and groups, change their passwords, and change their group memberships, as well as to set up and modify group policies in Windows 2000 Professional. The course also covers using environment variables, user profiles, and IntelliMirror, all of which more...

Win2000 Professional Administering Resources In this course, you will become acquainted with the various tasks involved in administering resources. The course will introduce you to the different file systems supported by Windows 2000 Professional: FAT, FAT32, and NTFS, show you a comparison of these file systems, and help you determine the most appropriate file system for a given situation. It will also explain the procedure for converting more...

Win2000 Professional Custom Desktop Environment In this course you will learn how to customize your desktop environment in Windows 2000 Professional. You will learn how to install multiple languages, use input locales, and compose multilingual documents. You will also learn how to customize elements of your desktop such as the taskbar, My Documents, My Computer, display settings, and accessibility services, as well as how to connect to another more...

Win2000 Professional Optimizing System Performance In this course, you will learn to optimize system performance and to automate tasks and create offline files and folders. This course explores the use of Task Scheduler, as well as changing schedules and customizing tasks. You will also learn about the benefits of offline files and the situations in which the offline files and Briefcase are used. The course also explores creating and synchronizing more...

Win2000 Professional Recovering Data and Systems This course covers system and data recovery. You will be introduced to the procedure of recovering encrypted files and folders. As a user, you will use various components and tools for recovering data. You will also become familiar with the procedure for creating backups, restoring data from backups, and repairing disks using Emergency Repair Disk (ERD), as well as troubleshooting system errors more...

Win2000 Professional Implementing and Monitoring Security In this course, you will learn about implementing security policies in Windows 2000. The course begins with an explanation of security policies, such as group policies and local policies, and then discusses how to assign account policies, and how to implement security with the auditing feature of Windows 2000 Professional. You will also learn how the security components of Windows 2000 more...

Win2000 Server Managing File and Print Resources In this course, you will learn about managing Windows 2000 file and printer resources. First, this course introduces you to the procedure of sharing and managing files and folders over the network. You will learn to create and replicate a Distributed File System share. Then, you will become familiar with the concept of securing data on a network, and you will learn to monitor access to files and more...

Win2000 Server Configuring Storage Use This course covers issues related to data storage in Windows 2000 operating system. First, you will become familiar with two types of disks in Windows 2000: basic disks and dynamic disks. You will learn to set up a basic disk and a dynamic disk for storing data. Then, you will learn to configure and monitor a new feature of Windows 2000, disk quotas, for a single user or for multiple users. The more...

Win2000 Server Maintenance and Troubleshooting This course covers issues related to the maintenance and troubleshooting of the Microsoft Windows 2000 operating system. You will become familiar with the procedures of backing up and restoring data and with the various types of media to which you can back up data. Emergency Repair Disk (ERD) and Boot disks are also covered in this course. You will learn to maintain your system by creating and more...

Win2000 Server Implementing Local Security and Policies This course describes methods for ensuring security of your Windows 2000 Server computer. It explains the concept of security policies in a Windows 2000 environment, leads you through the process of implementing these policies using the Security Configuration Tool Set, and teaches you to monitor violations of security policies. Next, the course explains the concept of managing local users and more...

Win2000 Server Monitoring and Optimizing This course discusses issues related to monitoring and optimizing system performance. Optimizing memory usage, monitoring, detecting, and resolving memory bottlenecks in a system, and creating logs and alerts to track system performance are all covered in this course. The course describes processor-related counters and explains the procedures for monitoring processor performance and detecting more...

Win2000 Server Configuring Network Services This course introduces you to the procedures for installing and configuring networking services, DHCP, and name-resolution services, DNS and WINS, on a Windows 2000 Server. You will learn to create a reservation, authorize the DHCP server, and troubleshoot problems related to the DHCP server. Configuring WINS and DNS servers and troubleshooting problems related to those servers are also covered in more...

Win2000 Server Managing Terminal Services This course discusses Terminal Services, a built-in feature of Windows 2000 that deploys the Windows 2000 desktop, as well as Windows-based applications to any of the computers on a network. It also describes the two methods by which Terminal Services can be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup. more...

Win2000 Server Setting Up Remote Access Service This course explains the procedure for setting up a routing and remote access server (RRAS), which enables users at remote locations to connect to an organization's network. The procedures for configuring the dial-in properties of a user account to allow remote access and for creating a remote access policy are also discussed in this course. In addition, you will learn to configure a remote access more...

Win2000 Server Sharing Resources Over the Internet This course discusses setting up workstations running Windows 2000 Professional. First, it introduces methods for creating and configuring network connections and describes the system requirements for setting up and configuring Internet connection sharing. You will review guidelines for troubleshooting problems with Internet connection sharing. Next, you will become familiar with the components more...

Win2000 Server Implementing Interoperability On a Windows 2000 network, you can implement interoperability to enable users to share files and printers in a heterogeneous network environment. This course explains how to integrate Novell NetWare and Apple networks with a Windows 2000 network. The course discusses implementing interoperability with Novell NetWare and with Apple networks and familiarizes you with the protocols required to more...

Win2000 Server Automated Methods of Installation This course explains automated methods of installation on member servers and workstations running Windows 2000 Server. First, you will become familiar with the concept of Remote Installation Services (RIS) and with the systems requirements for implementing RIS and its architecture. Next, you will learn to install and configure Windows 2000 using RIS, and you will become familiar with the more...

Win2000 Server Installing and Upgrading This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will more...

Win2000 Server Managing Hardware Devices Drivers In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You more...

Microsoft SMS 2003 Key Features and Enhancements To familiarize the learner with the key features and enhancements of SMS 2003 Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning, implementing, and maintaining Microsoft Systems Management Server 2003 more...

System Administration in Windows Server 2003 To provide the learner with the information required to perform administration tasks in Windows Server 2003 MCSAs and MCSEs in Windows 2000, IS personnel, network administrators, helpdesk personnel, system administrators more...

Windows Server 2003 Terminal Services and System Recovery To introduce the learner to Terminal Services management and system recovery procedures MCSAs and MCSEs in Windows 2000, IS personnel, network administrators, helpdesk personnel, system administrators more...

IBM Lotus Collaboration using Sametime and QuickPlace To introduce the learner to the IBM Lotus Sametime and QuickPlace collaboration tools Anyone wishing to gain a basic understanding of IBM Lotus Sametime 3.0 and QuickPlace 3.0; end users wishing to work with IBM Lotus collaboration tools more...

CompTIA Linux 2004 Configuration This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to more...

CompTIA Linux 2004 Documentation Hardware ...ooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux series (16260, 16261, 16262, 16263, & 16264), this is an more...

Introduction to e-Commerce This course covers the world of electronic commerce or eCommerce. The course starts from a basic introduction of e-commerce and EDI through how the Internet and the World Wide Web has become the infrastructure upon which electronic commerce is built. Learn about the programming languages of the Web and type of equipment needed for enterprises to build a successful eCommerce business. Also learn more...

Introduction to e-Commerce ...learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. This course is intended for Managers and technical staff with more...

e-Commerce Implementation Issues This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. more...

Building an e-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. This course is intended for Managers and technical staff who are in a position to provide e-commerce recommendations to executives. more...

CCNT Voice Over IP Essentials v6 0 ...learner with a comprehensive introduction to Voice over IP (VoIP), its technology, benefits, QoS issues and their solutions, and standards. The first half of the course covers packet voicing basics, Internet technology, and the benefits and applications of VoIP. It then moves on to cover Gateways and their various functions, major issues involved in bandwidth consumption, and consideration of more...

CCNT Basic Telecommunications v6 0 Part 1 ...learner with the fundamentals of telecommunications and to give a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets, PBX, key and hybrid systems, ISDN and broadband), CPE, and services (dedicated and switched). The course then covers analog signals, its history and more...

Electrical Electronics Introduction to Electricity The course content covers the concepts of electricity, current and electrical circuits. It also covers fundamentals of electric charge, potential energy, and units of measurement. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...

Electrical Electronics Basic Electricity The course content covers concepts on DC and AC electricity. It also covers content on conversion of energy and electrical safety. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...

Electrical Electronics DC Circuits The course content covers analysis of various electric circuits and behavior of various types of components. The course is aimed at individuals working with machinery, maintaining machinery or involved in maintenance. more...

Confined Space Entry ..., and permits. The intent of the course is to provide the learner with information about the hazards and hazard control methods that will permit safe work in enclosed work areas or confined spaces. recognize terms commonly associated with confined spaces distinguish the difference between permit-required confined spaces and non-permit required confined spaces identify hazards associated with more...

Emergency Response ...d responding to emergencies. The intent is to provide the learner with basic information on procedures that cover onsite emergencies such as an accidental release or spill of a hazardous chemical, fire emergencies, explosions, bomb threats, threats to security or personal injuries. The content in this course is designed to comply with the intent of the applicable regulatory requirements. more...

First Aid--Automated External Defibrillator The primary focus of this 30-minute course is the proper use of the Automated External Defibrillator (AED). Use of the AED also includes the ABCs of basic life support: maintaining an open airway, restoring breathing, and restoring circulation, which will also be briefly reviewed in this training. Note: This training should not be used as the primary basis for any AED certification. It is more...

First Aid--Basic ...ny first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe how to appropriately respond to a medical emergency state more...

First Aid--CPR ... for any CPR certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified CPR instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recall basic life support techniques used to open a victim's airway recall more...

First Aid--Medical Emergencies ...ny first aid certification. It is intended to provide the learner with knowledge-based training only. This training should be accompanied with a performance-based component provided by a certified first aid instructor. The content in this course is designed to comply with the intent of the applicable regulatory requirements. describe how to respond appropriately to a medical emergency recall more...

Ladder Safety ...fixed ladders. The intent of the course is to provide the learner with information about the hazards involved with the use of ladders and control methods that will greatly reduce these hazards. The content in this course is designed to comply with the intent of the applicable regulatory requirements. identify hazards related to the general use of ladders, and how to control these hazards more...

Lead and Cadmium Failure to understand the dangers of cadmium and lead, and the correct practices that should be followed when working with them, can leave you exposed to long-term health risks. Lead and cadmium have a number of industrial applications. This course provides an understanding of the basic health effects, routes of entry, methods of compliance and prevention, and regulatory requirements for both more...

Material Handling and Storage ...ures. The intent of the information is to familiarize the learner with safe work p