Online Learning eLearning - Training Resources

Typing Pal--The Best Online Typing Course ...vity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on  more...

Typing Pal--The Best Online Typing Course ...vity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on  more...

Strategic Thinking ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Team Management - Enabling Teams ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Team Management - Leading Teams ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Team Management - Team Participation ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Teams Management - Managing Team Conflict ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Teams That Work ... completed within 90 days or sooner depending on time and learning capabilities of the student. Teams That Work This complete course will teach you practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills. In addition, valuable information about building teams from drafting the  more...

So You Wanna Be A Java Programmer You will get started on the Java track, with a good start, your leraning curve will be shortened significanly, you will be able to proceed effectively in learning & in using the skills.  more...

LD: Who are They? Provides information focusing on the identification, instruction, and assessment of individuals with specific learning disabilities and learning differences.  more...

LD: Setting the Stage for Learning Provides direction on designing an environment conducive to learning, including the physical design of the classroom.  more...

LBD: Understanding and Managing Behavior Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed.  more...

LD: Teaching Reading, Writing, and Math Presents an overview of issues that may arise when instructing reading, writing, and math to students with learning disabilities.  more...

Why Involve Parents of Exceptional Children? Examines historical influence of parents in the provision of education to children with disabilities. Parents rights are also explored.  more...

Introduction to Dreamweaver MX(tm) ... completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Introduction to Dreamweaver MX 2004 is the first of a 3-part course series. Students will need to have access to Dreamweaver MX 2004, or Dreamweaver MX, the Internet and the course textbook "Macromedia Dreamweaver MX" 2004 Hands on Training(ISBN  more...

Architecting Web Content (Master Class)-Self Directed ...want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to the idea of information architecture. It is taught from the perspective of content creation  more...

LBD: Behavior Changes Models Explores the models for behavior change in students with learning and behavior disorders.  more...

Role of Theory in Learning and Instruction This course provides a comprehensive overview of the field of instructional design.  more...

Theorists and Instruction Other theories of learning are explored to give a diverse perspective of educational theories and gain a better understanding of how people learn.  more...

Teaching Math: An Individual Thing Puts forth a sequence of strategies which will provide teachers with an orderly plan for approaching the learning problems learners bring to the classroom that significantly impede their abilities to have successful experiences in mathematics.  more...

Advanced e-Mail Marketing ...arketing Course provides a contemporary and comprehensive learning program for e-mail marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a student board and  more...

Comprehensive SAT Math Test Preparation Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.  more...

Comprehensive ACT Math Test Preparation Explores working with Arithmetic, Algebra, Geometry, Trigonometry, Statistics, and Probability problems. MIME Method (Mentor Instructor, Interactive, Modular Weekly Lessons, Equals Effective Student Learning). MIME learning is interactive and works. Bulletin board, "leave a message" courses are outdated.  more...

Learn Spanish On-line From Live Instructors - Intermediate Level This 3 month Intermmediate course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.  more...

Learn Spanish On-line From Live Instructors - Advanced Level This 3 month Advanced course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.  more...

Brilliant Business Writing and Communication This course helps business professionals write with confidence and precision while learning the principles of effective communication.  more...

Brilliant Business Writing and Communication ...s professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages that communicate a great  more...

Fireworks MX Intermediate Second part of a 3 part course, learning advanced features of Fireworks to create commercial images and effects.  more...

Making Effective Screenshots: Saving Time, Increasing Impact ...tered? The entire program is delivered through our MyGATO Learning Management System (Get Anytime Training Online), available to you 24/7 from your own individual student login page that is provided when you sign up for the course. You can download the resources that are provided as part of the program, perform the practical exercises, and take quizzes directly from the Website. Are there any  more...

Dreamweaver 8 Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome to Dreamweaver 8 Series Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8. Features: Flash and audio provide animated, interactive  more...

Flash 8 Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash 8 Series Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio  more...

Flash MX Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash MX Series This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The Flash MX series presents information for intermediate to advanced media designers and developers who want to learn the latest techniques for animating  more...

Flash I: Mastering the Tools ...alist, teacher, and instructional designer. Comprehensive learning modules will be supplied, packed wth practical applications and exercises so that you will be ready to produce your own animations when you are finished this course. You will be able to interact with other students in online forums so that you can learn from the ideas and insights of others. Welcome to our Flash I: Mastering  more...

Architecting Web Content (Master Class) ...want, learn quickly, and act efficiently--buying, voting, learning, or entering a conversation with your team. You?ll learn how to structure your website so it is as effective for the user as possible. This course is aimed at non-programmers, but many programmers have found it a useful introduction to the idea of information architecture. It is taught from the perspective of content creation  more...

Learn Grammar the Easy Way (Part 1) Designed for people who want to improve their writing by brushing up on the basics of grammar This course is designed for people who want to get a better feel for grammar so that they can strengthen their writing skills. Many times before a person has met you face-to-face, they?ve met you through your words. You may have sent in a cover letter and resume for a job. You may have written a memo  more...

Fireworks MX Intermediate ...learning advanced features of Fireworks to create commercial images and effects. Fireworks MX Intermediate is the second class of a 3-part course; students are required to have access to the Internet and basic Internet and computer (file structure) knowledge, taken the Introduction to Fireworks MX class, have Fireworks MX or Fireworks 4 software installed in their computer and the course book  more...

Communicating with Power: Resolving Conflict This course covers the basic types of and responses to workplace conflict and discusses general guidelines for integrating conflict resolution into the culture of organizations.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC  more...

Dealing with Customer Complaints ... completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Dealing with Customer Complaints When customers complain, it shows they care. You want customers to complain so you can fix the problem. The challenge is to know the best way to resolve the situation. During this program, you'll learn why an organization  more...

Sexual Harassment in the Workplace Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Sexual Harassment in the Workplace Series This series works to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used  more...

Writing Standards-Based Assessments ...learning how to develop test items aligned to your state academic standards. Through participation in this course, you will learn to write questions that meet your state and local standards, including those that use higher order thinking skills. Additionally, you will learn techniques item writers use to make it difficult for test-wise students to merely guess a right answer choice. Writing  more...

Writing for Business Professionals ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Word 2000 Expert In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Some skills they will learn include using master documents, subdocuments, and expanded and locked documents; using field references, macros, and revision tools; and applying formatting techniques. In this course, students will learn how to use the advanced features  more...

Word 2000 Level 2 This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of symbols, tables, and graphics. This course is designed to familiarize students with the intermediate features of Microsoft Word 2000 so they can enhance the look of their text-based documents with the addition of  more...

Word 2000 Level 3 In this course, students will learn how to use the advanced features of Microsoft Word 2000, including master documents, field references, macros, and revision tools. In this course, students will learn how to use the advanced features of Microsoft Word 2000 to customize and enhance their documents. Real-life scenarios will make the lessons more applicable to users while performance-based  more...

Word 2000 MOUS This comprehensive course is designed to teach students the introductory, intermediate, and advanced features of Word 2002 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functunality of them. This course begins by teaching students the introductory and intermediate features of Microsoft Word 2000. They  more...

Working With Digital Pictures ...s will work with basic Adobe Photoshop Elements features, learning skills such as selecting areas of the images and sharing images online. This course is designed to introduce amateur photographers and interested business users to the basics of digital imaging. To accomplish this, students will look at how digital cameras create digital images; advantages and disadvantages of digital imaging;  more...

What Inexperienced Homebuyers MUST Know Before They Buy a Home ...to you or not? and at what cost. This course employs the Learning by Doing approach to education. That means that rather than lecture to you, this course will put you to work. Why? Because you remember what you experience much better than what you are told. So, it?s only natural that the best way to learn about real estate is to do real estate. Enroll in this online course if you: Want the  more...

Visual Basic.NET This Visual Basic .NET course teaches you the standards and basics for the Microsoft .NET framework. Visual Basic.NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .Net architecture. Learning to manage these changes will allow VB developers to create enterprise applications for the .NET platform and to create more traditional VB  more...

Visual Studio .NET and ASP.NET Online Training ...te controls in their Visual Studio .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year unlimited access (1 user)and include a variety of features. Visual Studio .NET and ASP.NET Getting Started Describe the evolution of ASP to ASP.NET Explain the  more...

Windows Vista Essentials ...ations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this comprehensive training guide will showcase all that Windows has to offer. You can access this course for 1 year. Completion time varies based on user knowledge and skills. Welcome to Windows Vista Essentials Windows Vista Essentials offers the tools needed to become a  more...

Typing Pal--The Best Online Typing Course ...vity on a computer keyboard! It offers a fully customized learning scenario that suits beginners as well as those with more keyboard experience. For those who want to keep track of their progress, Typing Pal offers to evaluate user-performance with simple and detailed statistics. The software applies these statistics to come up with specially designed exercises that will help users improve on  more...

Understanding the Learning Process ...learning, particularly the behavioral and cognitive theories, and the more modern theories such as Brain-based learning and Multiple Intelligences. Everyone is involved in the learning process for at least a quarter of his life; some of us much more than that. Understanding the learning theories and how the brain actually functions leads to better performance both as a teacher and as a  more...

Turn Your Life Experience Into College Credit ...ious methods institutions will use to evaluate your prior learning. It has been designed to give you direction. It is exactly for anyone, anywhere in the world who has a dedicated desire to better themselves, build self-esteem and take a significant step in moving affirmatively forward with their life goals. There are a total of 6 in-depth lessons each building upon the previous one.Learn  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Violence in the Workplace ...t incidents. Dispel the myths about workplace violence by learning the real extent of the problem and psychological criminal profiles. You?ll learn from the insider?s guide the moves employees and employers should take. Walk through a real workplace example, and learn what an employer and employees can do to avoid violence in the workplace. Finally, if violence does strike your workplace, learn  more...

Violence in the Workplace ...t incidents. Dispel the myths about workplace violence by learning the real extent of the problem and psychological criminal profiles. You?ll learn from the insider?s guide the moves employees and employers should take. Walk through a real workplace example, and learn what an employer and employees can do to avoid violence in the workplace. Finally, if violence does strike your workplace, learn  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed ...value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...

Understanding Globalization: Preparing for the 21st Century ...ides of the Globalization debate in a unique, interactive learning environment. The course includes: 40 learning modules 110 short question/answer exercises Links to online resources and databases Online quizzes and final exam Discussion Board Modules cover a single topic. Each module uses 2-3 question/answer exercises designed to facilitate learning. Exercises involve data gathering, chart  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...gram is the most comprehensive, results-oriented distance learning program for entrepreneurs available on the online education market today. This program gives you the systematic foundation that every successful business builder needs to succeed! You will amass more business knowledge in 8 weeks than most people accumulate after years of education and business experience. Each session includes  more...

Technical Communication Industry Certificate - Mastery Level ...t your own pace, take online quizzes to test what you are learning and to submit assignments for instructor review. You will focus on performing audience analyses, determining the purpose and structure for technical documents, utilizing visual and document design, and managing complex documentation projects. No prerequisites are required however those with industry experience should excel in  more...

The Art of Active Listening ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Taking Off In Travel - Instructor Led This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...

Taking the Grr Out of Grammar ...ools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Taking the ?Grr? Out of Grammar Grammar and punctuation rules are tools to help you communicate more clearly. You will enjoy learning and working with practical rules that relate to typical business writing. Some topics include subject-verb agreement,  more...

Syntax (Sentence Wording) Brush-up This course will help you to polish your sentence wording. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to produce clean, clear and concise  more...

Social and Emotional Learning ...ts and anyone involved in helping young people with their learning. The course covers the basics of Social and Emotional Learning- what it is; why it is important in schools and in the home today. It also provides information on the concept of Emotional Intelligence and how it affects the learning and basic functioning. Participants will understand the connection between emotions and learning  more...

Spanish for Health Professionals (Intermediate) Self-Directed ...s and practicing health-care professionals. This unique e-learning course provides all the materials needed for helping you improve your medical Spanish communication skills. ?A su salud! focuses on the Spanish and culture of recently-arrived Latino immigrants. It promotes Spanish competency in language as well as cultural awareness through the use of broadcast-quality dramatic video and  more...

Significantly Increase the Value of Any Property--Instructor-Led ...less tenant turnover. The course is structured around a "Learning by Doing" approach, which means you will work within a fictional scenario on a series of assignments designed to reflect real-world problems. You`ll play the role of a beginning real estate investor who is working with your fictional Uncle Max, who has given you a rental property to manage. The improvement plan you come up with  more...

Spanish Language: Asbestos Awareness (Comprensi n del asbesto) This course provides an overview of Asbestos, its history, its health hazards, OSHA regulations concerning work with Asbestos and safe practices to follow when handling Asbestos. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Asbestos Awareness  more...

Spanish Language: Bloodborne Pathogens (Pat genos Sangu neos) This course provides an overview of OSHA standard on Bloodborne Pathogens. Course explains Bloodborne Pathogens, how you can get infected and how you can protect yourself at workplace. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Bloodborne  more...

Spanish Language: Electrical Safety (Seguridad con la Electricidad) ... completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Electrical Safety (Seguridad con la Electricidad) This course provides an overview of Electrical Safety to Non-qualified personnel. It discusses basics of electricity, safe work practices, lockout/tagout procedures and importance of PPE and housekeeping when working on electrical  more...

Spanish Language: Fall Protection (Protecci n contra las ca das) ... completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Fall Protection (Protecci?n contra las ca?das) This course provides an overview of OSHA requirements for Fall Protection. The course explains situations when Fall Protection should be used, correct Fall Protection equipment for a situation, and proper use and inspection of the  more...

Spanish Language: Forklift Safety (Seguridad con los Montacargas) This course provides an overview of safe use of forklifts. It discusses types of forklifts, its capacities and ratings, how to operate forklifts safely, and special instructions on operating forklifts on Loading Docks and Trailers.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities  more...

Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec nicas) This course provides basic familiarity with OSHA Hand and Power Tool Standard. Common tool hazards, PPE, proper tool care, selecting right tool and common tool abuse are discussed. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Hand and Power Tool Safety (Herramientas Manuales y Mec?nicas) This  more...

Spanish Language: Indoor Cranes (Gr as Para Interiores) This course provides an overview of safe use of Indoor Cranes. Topics covered are pre-lift preparation and inspection, proper rigging and lifting of load.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Health and Safety - Spanish Language: Indoor Cranes (Gr?as  more...

Spanish Language: Ladders and Stairways (Escaleras y Escalinatas) This course provides an overview of ladders (both portable and fixed) and stairways. Ladder types, safe use, inspection/maintenance and housekeeping are discussed. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Ladders and Stairways (Escaleras  more...

Spanish Language: Office Safety (Seguridad en la Oficina) ... completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Office Safety (Seguridad en la Oficina) This course provides an overview of some of the hazards one may encounter in a typical office. Hazards and Risks of Electricity, Office Machinery, Manual Handling and Ergonomics, Chemicals, Environmental factors such as Air and Noise,  more...

Spanish Language: Respiratory Protection (Protecci n Respiratorio) This course provides an overview of respiratory protection in hazardous environment. Types of respirators, selection guidelines, proper use, maintenance and inspection procedures are discussed. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language:  more...

Spanish Language: Scaffolds (Andamios) This course provides an overview of Scaffolds. Topics covered are general Scaffold requirements, components of Scaffold and proper Scaffold inspection prior to use. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Spanish Language: Scaffolds (Andamios) This course  more...

Spanish Language: Temporary Barricades (Acordonamiento temporales) This course provides an overview of Temporary Barricades and how through proper use of such barricades, exposure to hazardous situations can be reduced. Topics covered are types of barricades and when to use them, responsibility for barricades and procedure for entry into barricaded areas.The student will have access to this course for 1 year. This self-directed course can be completed within 90  more...

School Time Phonics Program ...learning environment for mastering the basic letter-sound associations in the English language. The School Time Phonics Program is a four-disk CD-ROM phonics-based reading program designed by reading specialists to provide an interactive, multisensory learning environment for mastering the basic letter-sound associations in the English language. This comprehensive phonics-based reading program  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led ... comes from the major search engines. How do you go about learning the latest techniques and strategies? An expert will show you exact step-by-step techniques on how to ?tweak? your web site by analyzing it and making the necessary changes in order to ensure your success and turning your business into a "selling machine." By completing each lesson, you will look at all the strategies in the  more...

Safe Computing For Educators ...onment. In order to do this, the course combines textbook learning with hands-on exercises to give you a well-rounded experience. Enroll in this course to: Identify various threats that affect the computing environment such as viruses, spyware, and phishing. Evaluate security software products, tools, and processes so you can stop viruses in their tracks. Setup and configure software scans and  more...

Sales Management Strategies & Tactics The course is meant for Sales Managers and Workforce Employees aspiring to be Sales Managers. The course deliberates on how best to use Sales Force resources for achieving significant revenue and profit. Welcome to our Sales Management course This course is meant for those who have either risen to the rank of Sales Managers or have all intentions of raising themselves to this level. The course  more...

SalesPlus ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Ready, Set, XML for Non Programmers ... or Schema. Then you create all parts of an XML document, learning how to start and end a tag, how to write the names correctly, how to enter values, and, where to put the actual content. In frequent short exercises, you learn how to create all the components of an XML document?a prolog, with an XML declaration, comments, and processing instructions, and a body with elements, attributes, entity  more...

Recognizing and Managing Anger ...learning to identify the different sources of anger, you will be given tools and methods to help you determine the emotional roots of your own anger and recognize how it manifests in your life. Tips will help you recognize your responses to anger, and give you tools to manage it. You will also be given powerful techniques that will help you use your anger to gain positive outcomes. IMPORTANT  more...

QuickBooks Pro 2008 ...ning since 1992. Starting her training career at Computer Learning Center in Washington DC working with DOS and early Windows applications she has transitioned to the latest Windows software that we know today. Throughout the past two decades Debbie has worked training students and providing technical support and consulting services in a variety of other industries such as Architecture, Law,  more...

QuickBooks Pro 2005 ...ks has to offer Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken  more...

QuickBooks Pro 2006 ...au Corporation. Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken  more...

Professional Bar Management Mastery Level Certification ...implified and easy to comprehend, you will not waste time learning useless information and you will be prepared to handle the physical, emotional and mental demands of managing a bar. You will also learn everything about bartending, the hub of all sales and a requirement for professionally managing a bar. It is not possible to be a good bar manger without knowing what goes on behind the bar.  more...

Productivity Management & Leadership Success Training Program This course will teach you how to effectively and efficiently Improve Productivity, Organizational Morale and Quality simultaneously. In the 21st Century, and its global economy, the skills of Productivity Management and Leadership Success are vitally important to an organization's longevity and success. This course provides a proactive method of addressing issues of low employee morale, high  more...

Problem Solving Through Productive Thinking ... completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Problem Solving Through Productive Thinking One of the greatest abilities of leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the  more...

Pharmacy Technician Career Training Program ...ely the best course to our students. Our instructor makes learning this material fun and easy! Here are descriptions of just some of the topics you will study. Pharmacology ? You will learn the most commonly used classes of medications, what conditions they are used to treat and how they work in the body. Anatomy and Physiology ? Learn about the basic anatomy of all the organ systems of the  more...

Overview of Legal Nurse Consulting This course is designed for registered nurses interested in Legal Nurse Consulting. In this introductory course you will examine the necessary skills and knowledge, review various jobs and services and find internet resources for learning and practicing Legal Nurse Consulting.  more...

Office XP (2002) Advanced ...-user databases. Summarizing list data with outlining and learning how to create and remove custom filters are features of advanced Excel. In advanced PowerPoint, students will learn how to import data from other Microsoft applications. They will also learn how to add video and sound clips and modify charts and tables in their presentations. Finally, students will learn time management using  more...

Organizing Your Workspace ...erformance and creates feelings of stress and anxiety. By learning to organize your workspace, you can reach better levels of performance. This course will identify techniques for organizing your work areas, shelves, drawers, and files. It will also give you tips for maintaining this organization as well as giving suggestions for managing your time and schedule. IMPORTANT NOTE: INTERNET  more...

OSHA Record Keeping and Documentation ...orkplace. But it doesn?t stop there, reach new heights by learning how to keep monitoring records, safety training records, hazardous communication records, OSHA required written safety programs, and more. You may not be the fastest person on a motorcycle, the winner of the biggest lottery payout, or juggled the most number of chainsaws but with our OSHA Record Keeping and Documentation Safety  more...

Office 2007 Series (Fast Track) ... completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Office 2007 Series The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in  more...

Navigating And Exploring The Internet ...s students will learn include connecting to the Internet, learning about and searching the Web, and sending e-mail. This introductory course teaches students the fundamental skills they need to know in order to use the Internet. Skills students will learn include connecting to the Internet, learning about and searching the Web, understanding and sending e-mail, and using browsers such as  more...

Navigating And Exploring The Internet 2002 ...ents will learn include understanding and sending e-mail, learning about the Web, and using browsers such as Internet Explorer and Netscape Navigator to view Web pages. This introductory course teaches students the fundamental skills they need to know to use the Internet. Skills students will learn include connecting to the Internet, understanding and sending e-mail, learning about the Web,  more...

NETS`S - National Education Technology Standards for Students This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the  more...

Negotiate Profitable Real Estate Deals--Instructor-Led ...ctive communication. This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a beginning real estate investor working with your Uncle Max, a seasoned real estate veteran. Max has asked you to prepare and evaluate several real estate negotiations. To that end, preparation is  more...

Negotiate Profitable Real Estate Deals--Self-Directed ...ctive communication. This course is structured around a "Learning by Doing" approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a beginning real estate investor working with your Uncle Max, a seasoned real estate veteran. Max has asked you to prepare and evaluate several real estate negotiations. To that end, preparation is  more...

Microsoft Office 2007 Essentials ...but may complete it sooner based on their own accelerated learning. Welcome to Microsoft Office 2007 Essentials This Microsoft Office course teaches you how to effectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while  more...

Microsoft Excel 2002 Core ...peech recognition. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in worksheet development, and discovering how to integrate workbooks and the Web. All of these skills will be taught using  more...

Microsoft Access Gain a solid understanding of this powerful database management system Course is designed to provide the end user, with little or no prior experience using Microsoft Access, a solid understanding of the basic commands and features of this powerful database management system. As an introductory level class, topics to be covered include how to design, create, organize, display and query a database  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ...alue of the property. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time property manager. You will work with your "Uncle Max," a successful real estate investor who will guide you in planning a management strategy for an apartment complex in Empire City.  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...classroom with the flexibility and independence of online learning. The Course As a registered student, an instructor is assigned to you to act as your own personal trainer. In addition to teaching the conversation classes, your instructor makes sure you're on track and making the progress you expect. Classes are limited to eight participants at a time - that means that you get the attention  more...

Learning to Avoid Questionable Interview Questions Many aspects of employment are heavily regulated in the U.S., none more than the interviewing and hiring process. State and federal statutes and court decisions prohibit employers from discriminating against certain groups of people and from taking actions that impact those groups adversely and unfairly. Questionable Interview Questions Many aspects of employment are heavily regulated in the  more...

Management & Leadership Decision Support Systems Training Program This course will teach you how to effectively and efficiently implement a system of management and leadership Decision Support and decision making. In the 21st Century, and its global economy, the skill of decision making is vitally important to an organization's longevity and success. This course provides a proactive method of effective and efficient decision making. The decision making process  more...

Learn Authorware In 45 Days ...learning how to develop multimedia programs using a very powerful authoring program called Authorware. You will need to purchase a textbook, which includes the Authorware program. The textbook guides you step by step through the development of several Authorware projects. The course length of time is based on the free usage of the 45 day trial version of Authorware. An instructor is available  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...s course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed ...s course will prepare you to do just that. In addition to learning essential marketing concepts, this course will provide you with the tools and technical know-how to put these ideas into practice. You will assume the role of co-owner of CityShape, a fictional gym in downtown ?Empire City.? Working with your partner, Mike Vito, and a marketing consultant, Tammy Fuller, you will help to fix a  more...

Introduction to XML ... or Schema. Then you create all parts of an XML document, learning how to start and end a tag, how to write the names correctly, how to enter values, and, where to put the actual content. In frequent short exercises, you learn how to create all the components of an XML document?a prolog, with an XML declaration, comments, and processing instructions, and a body with elements, attributes, entity  more...

Introduction to the Administration of a Medical Office This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...

Introduction to K-12 Online Teaching The Intro to K-12 Online Teaching is a 10 contact-hour, one-week online course that is teacher-facilitated, which is a level of student-instructor interaction between a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed  more...

Introduction to Teaching Online ...n online course shell so that navigation is intuitive and learning is not hindered but enhanced by the technology.? This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers.? If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit.? The course  more...

Introduction to Classical Music ...he basics of musical structure and historical context. By learning how to listen and understand the universal language of music students will be inspired to make classical music an important part of their life. The class is divided into five weeks as outlined below. Although it is highly recommended that the student have access to a library of classical music tapes or CD`s, each week`s lesson  more...

Internet Explorer 7 Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Internet Explorer 7 Series This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. Features: Flash and audio provide animated, interactive  more...

Integrating Technology in the Classroom ...incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to help educators incorporate the  more...

Instructional Design Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. Student has 1 year access to the course. Welcome to Instructional Design Series This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing,  more...

Instructional Design for the Online Learning Environment ... your course materials into an online model for effective learning. Discover how traditional instructional strategies can be implemented into the online learning environment. Instructional Design for the Online Learning Environment is a seven day online course. It will help you learn how to adapt your course materials into an online model for effective learning and discover how traditional  more...

Innovation in the Workplace ... completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Innovation in the Workplace Creativity can do more than just spark the next Big Idea for your organization. It?s also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...ation of John`s efforts to produce the best possible self-learning HTML course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course,  more...

How to Successfully Manage a Small Business Pay Per Click Advertising Budget Pay Per Click Marketing Techniques that will save you time and make you money. The advent of pay-for-click search engines now offers you a benefit of instant traffic. To achieve high rankings with the search engines can take 4-6 months with a new site, but with pay-per-click search engines people find you immediately after you setup your account and your bidding request is approved. This tutorial  more...

How to Critically Evaluate Your Business Plan A Trump U Course- Thinking like an entrepreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may  more...

HTML 4 ...ng pole in hand.Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of this interactive online video instruction is close to 12 hours. However to maximize the learning experience, that  more...

Hazard Communication (HazCom) ...rse is designed to assist both employers and employees in learning about work hazards and how to protect themselves. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that  more...

How to Analyze a Film Self-Directed ...esting than others; because you are in charge of your own learning management, you may opt to delve deeper into the areas that interest you most. This course can be completed sooner if the student chooses to advance their independent study activities. How to Analyze a Film ? Self-Directed This comprehensive self-directed course uses exercises, activities, assignments, quizzes, film screenings  more...

Find and Purchase Income Producing Properties--Instructor-Led ...the average investor. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time real estate investor working with your Uncle Max, a successful real estate investor who will finance your first investment. The course takes place in the fictional city of Empire City.  more...

Find and Purchase Income Producing Properties--Self-Directed ...the average investor. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a first-time real estate investor working with your Uncle Max, a successful real estate investor who will finance your first investment. The course takes place in the fictional city of Empire City.  more...

Expert Certificate Course in Medical Terminology ...come to our Expert Certificate Medical Terminology course Learning medical terminology is like learning any foreign language. Along with the vocabulary, you need to learn how complex words are formed, and their origins. Our Expert medical terminology course includes our 14 medical terminology modules, each in its own booklet for convenience, will help you to become fluent in the language of  more...

Faculty Introduction to Online Teaching Introduction to Online Teaching is a two-week, self-paced online course designed to give you an understanding of developing and teaching online courses. ? This course is designed for faculty, although certainly the premises are the same for K-12 educators, as well.? Those wishing to earn a State Board Continuing Education Unit (SB-CEU) might prefer to enroll in the Intro to Online Teaching for  more...

Expert Certificate Course in Medical Billing This course is for students who want to learn all of the skills and knowledge needed to succeed in this medical-support field. When you begin working in the healthcare industry, you will be armed with all of the medical billing skills and confidence you need to do an outstanding job. This course also touches on the business acumen needed to market your new billing skills. This marketing knowledge  more...

Expert Certificate Course in Medical Coding ...urance firms need to keep paperwork and payments flowing. Learning this numeric language puts a new world of employment possibilities at your fingertips. This course offers expertly prepared material that will train you to become a professional medical coder in your own time and on your own terms. Working from your home or in a healthcare facility, you would assign the codes you learn to  more...

Excel 2002 MOUS ...dify spreadsheets. Some skills users will acquire include learning to manage workbooks, working with cells and cell data, formatting and printing worksheets, creating and revising formulas, creating charts from worksheet data, learning about objects and their roles in worksheet development, discovering how to integrate workbooks and the Web, and customizing the Excel working screen with custom  more...

Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business  more...

Doing Business in China ...t facts.Audience: This series is for anyone interested in learning about the etiquette of doing business in China.Course Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course.  more...

Electronic Commerce - Introduction This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce) This course gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for E-Commerce, Tools and Software used to design, implement, and manage E-Commerce and E-Commerce web sites. This course is an "E-Learning"  more...

Electronic Commerce - Strategies This course is designed to give students a good understanding of the basics of Electronic Commerce (E-Commerce)Stratetis, including marketing, promotion, and sales strategies. This course gives the student a good understanding of Marketing/Sales/Promition Strategies, Purchasing and Support Activities, ethical, legal and tax issues related to Electronic Commerce. This course is an "E-Learning"  more...

Electronic Commerce 3 Course Bundle The Electronic Commerce (E-Commerce) 3 Course Bundle is a compilation of Electronic Commerce - Introduction, Electronic Commerce- Strategies, and Electronic Commerce - Security Issues courses combined into one single bundled course. This bundle of 3 courses gives the student a good understanding of the history of Electronic Commerce, How the Internet and the Web provide the infrastructure for  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led ...s, and sensibilities. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a budding real estate investor. Your Uncle Max, a successful real estate investor and personal mentor, will ask you to advise various investors as to their investment alternatives. The work you do  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed ...s, and sensibilities. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional scenario. You will assume the role of a budding real estate investor. Your Uncle Max, a successful real estate investor and personal mentor, will ask you to advise various investors as to their investment alternatives. The work you do  more...

Doing Business in India ...t facts.Audience: This series is for anyone interested in learning about the etiquette of doing business in India.Course Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course.  more...

Customer Service Certificate ... completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Customer Service Certificate This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides  more...

Customer Service Plus ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Database Management ...ere are several database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course. The following computer system requirements are recommended. Windows XP, CD-ROM drive, 50 MB of free hard-disk space, Microsoft Access 2002, and Internet access. The book uses Microsoft Access 2002  more...

Crystal Reports XI ...al understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you many advanced  more...

Customer Astonishment: The Commitment to World-Class Customer Care ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

CSS ...ng pole in hand.Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken  more...

Comprehensive Online Instructor Certificate Program ... Internet. Not only will you master today s fast- growing learning methodology, you will put yourself on a career path with unlimited potential. With courses tailored to college faculty and to high school teachers, this comprehensive program includes self-paced, instructor-facilitated, and instructor-led courses. You will learn about both the technology and the pedagogy of online learning, and  more...

Comprehensive Medical Coding Training ...es an accelerated instruction mental "technology platform learning system" which helps one retain information on multiple levels. Specific information is presented, then interactively tested for retention. Background: Requires a strong clinical background to analyze the contents of medical records and candidates must be detail-oriented, analytical, and have exemplary organizational skills.  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...sure that they excel in their training. MIME makes online learning easier, faster and more efficient, and allows students to advance at their own pace. Developed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums and chat rooms, that allow students to interact directly with each other and their  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition ...to ensure they excel in their training. MIME makes online learning easier, faster and more efficient, and allows students to advance at their own pace. Developed in conjunction with the Medical Transcription Training Institute, MIME offers instructor availability 18 hours a day, virtual classrooms, forums, and chat rooms that allow students to interact directly with each other and their  more...

Comprehensive Medical Transcription Training ...provides precisely what is needed to learn in a "platform learning system" unique in the training field it provides up-to date reference books and other course materials at no additional cost It does not require memorization by obsolete rote processes (slow and cumbersome; the words of medicine are taught in context using multisensory tasking) transcription training includes actual physician  more...

Complete Guide to Medical Math for the Health Care Professional (Crane) ...alculations. Tutor Sheets(tm) we bring you this exclusive learning tool. Every Tutor Sheet(tm) problem guides you through each step just as if you had your own personal tutor!Homework Problems - Hundreds of homework problems to practice and master each type of calculation. No One Does It Better! Chapter 1 ? Getting Started?; Conversion Factor Quickview; Conversion Factor Worksheet; The  more...

Complete Paralegal Training Program (Self-Paced) ...accelerated instruction mental technology" for multilevel learning and retention. It is a fast-track program and should take about 5 to 6 months to complete. The career outlook is excellent. Many opportunities exist for paralegals to specialize in various types of law, such as real estate, criminal, family, personal injury, business, etc., and job opportunities are steadily increasing. This  more...

Client/Server Development and Remote Data Access in Visual Basic This intermediate 7-week course teaches how to implement database access through client/server architecture over the Internet in Visual Basic. Many applications today require access to a database located remotely, sometime over the Internet. This course will teach the student how to create both a server and a client application that can communicate with each other over the Internet and provide  more...

Certificate in Technical Writing For Current Technical Writers ...ringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical Writing Certificate will help you advance your career and increase your salary in the workplace. Is any software to be installed or needed for this course? There is no software to be installed. Do I need to submit a transcript to enroll in the Certificate Program? No, you do not. What  more...

Certificate in Technical Writing ...ringent guidelines to gain a high quality educational and learning experience. Earning a valid Technical Writing Certificate will help you advance your career and increase your salary in the workplace. Is any software to be installed or needed for this course? There is no software to be installed. Do I need to submit a transcript to enroll in the Certificate Program? No, you do not. What  more...

Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Welcome to Building with the Basics: Grammar and Punctuation Used correctly, good grammar and proper punctuation are rarely noticed but, when misused, cause document disasters. Based on a building analogy that anyone can relate to, this workshop is designed with many opportunities  more...

Build Your Own BIZ(tm) - Pricing Your Product ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Price Your Product Competitively and Effectively This course will help you price your product for profitability and stability. The class includes text and  more...

Build Your Own BIZ(tm) - Teamwork ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build Stronger Teams This course will help you build teams that perform well and help your company gain a competitive advantage. The class includes video,  more...

Build Your Own BIZ(tm) - Using Financial Statements ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. You will receive as a bonus 1 year unlimited access to this course from the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less),  more...

Build Your Own BIZ(tm) - Writing a Business Plan ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Learn to Craft a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals,  more...

Build Your Own BIZ(tm) - How to Hire ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Make Hiring Decisions That Maximize Employee Retention and Return on Investment Making great hiring decisions requires careful planning, soliciting good  more...

Build Your Own BIZ(tm) - Networking ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build Networks to Increase Your Personal and Business Success This course will help you learn to develop relationships that help you expand your circle of  more...

Build Your Own BIZ(tm) - Performance Improvement ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Facilitate Performance Improvement with Performance Appraisals This course will help you facilitate performance appraisals in order to improve the  more...

Build Your Own BIZ(tm) - How to Fire ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Decrease Employee Terminations and Handle Terminations Effectively Employee terminations are inevitable. This course will help you minimize terminations  more...

Build Your Own BIZ(tm) - How to Borrow Money ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Obtain a Business Loan Bank credit is one of the least expensive and least intrusive sources of capital available to small and medium-sized businesses.  more...

Build Your Own BIZ(tm) - Customer Service Strategies ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Understand Your Customers and Learn How to Serve Them Better Providing excellent customer service can make the difference between a customer buying your  more...

Build Your Own BIZ(tm) - Better Budgeting ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create a Business Budget Budgeting is vital to the financial health of your business. This course will examine the budgeting process, and how to tackle  more...

Build Your Own BIZ(tm) - Bootstrap Marketing ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Promote Your Product More Effectively This course will help you develop an effective plan for marketing your product or service. The class includes text and  more...

Build Your Own BIZ(tm) - Branding and Beyond ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Build a Brand That Sets You Apart This course will help you build a brand that distinguishes you from your competition. The class includes video, text, and  more...

Build Your Own BIZ(tm) - Crisis and Continuity Planning ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Ensure Your Business Can Survive a Catastrophic Event or Crisis Defining and developing a business continuity plan is crucial in ensuring long-term business  more...

Build Your Own BIZ(tm) - Customer Service That Sells ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Create a Culture of Customer Service Providing outstanding customer service happens when your employees understand and embrace the concept of customer  more...

Build Your Own BIZ(tm) - Dynamic Workforce Management ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Lead Your Workforce With Effective Management Effective personnel management is vital to your business. This course will help you motivate your employees,  more...

Build Your Own BIZ(tm) - Employee Handbook ...m the day of enrollment. If attempting to accelerate your learning (1-2 weeks or less), please pay special attention to key points so you may successfully apply the information gained from this course to your particular business situation. Communicate Your Mission and Objectives With an Employee Handbook This course will help you develop an employee handbook that helps you communicate the  more...

Bartending to the Max-Online ...ill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and customer service, which is invaluable knowledge for anyone who works in a bar or restaurant. The class is extremely beneficial to bar owners, managers, waitresses and novice bartenders, also. Hollywood bartender Kellie Nicholson has condensed over twenty-five years of  more...

Basics of Business Math Series ... completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Basics of Business Math Series This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations,  more...

Authorware for Educators ...projects. Taking this course is a very inexpensive way of learning how to develop multimedia programs using a popular authoring program. Someone taking this course should have some experience using a computer in a windows environment. No programming experience is required. This is a self-directed course that provides you with a hands-on experience using an authoring program called Authorware.  more...

AutoCAD 2006 2D ...nment agencies. Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken  more...

AutoCAD 2006 3D ...nment agencies. Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken  more...

Application Programming using Visual Basic 6.0 (Beginner/Intermediate/Advanced) ...ramming endeavors. In the course, focus will be geared on learning proper development of friendly GUI screens, programming techniques, optimization techniques, and some graphics programming (algorithms, some animation). Terms and definitions will be given in as simplest form as possible. A final project will be done to link activities accomplished in the previous weeks. This course will,  more...

Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. Welcome to Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. These online courses will take the guesswork  more...

Adobe PhotoShop CS ...nderstanding of the concepts of Adobe s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management techniques. Then move on to advanced  more...

Adobe PhotoShop CS to CS2 Upgrade ... instruction is close to 2 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Advanced Certificate in Technical Writing ... they create and that is specific to their individualized learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and administer the program. Open to new and existing technical writers and those seeking a  more...

Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. Welcome to Adobe Pagemaker 7 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe PageMaker 7 that you can apply to your work today. This program will take the guesswork out of  more...

Adobe Fireworks CS3 ... completed within 90 days or sooner depending on time and learning capabilities of the student. Bonus--1 year full course access. Adobe Fireworks CS3 Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading  more...

Access 2007 Level 1 This entry-level course introduces students to the basic elements that comprise a Microsoft Office Access database. Students will learn what a database is and how an effective database should be designed and set up. They will learn the importance of establishing relationships, as well as how to establish and edit relationships and enforce referential integrity. Access 2007 Level 1 This  more...

Access 2000 ...ls that they already possess. Students will start out by learning what a database is and how an effective database should be designed and set up. They will also receive instruction in how to create and use the basic tools of the Access application: tables, forms, filters, sorts, queries, and reports. As students advance in the course, they will work with tables and data, HTML and hyperlinks,  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...ble reference material to reinforce online computer-based learning. +Unlimited use (during the licensed 90 days of online access) of CompTIA (Computing Technology Industry Association) A+ 2003 practice exam questions (practice test draws 70 questions at random from a bank of over 1,500 questions). Product features include: easy-to-use navigation and completion tracking, within the Lesson page  more...

5S TRAINING ... he is a senior manufacturing consultant and trainer with Learning Point, Inc. He brings over twenty years of progressive manufacturing and operations experience to the Learning Point team. He has held positions in production and quality management with McDonnell Douglas, Morton International, and Autoliv. Additionally, Eric has worked as a consultant to numerous organizations in a variety of  more...

7 Steps to A Lot More Sales ...xpertise. The system was recently included in the on-line learning management systems of Dell and IBM computer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the  more...

911 OPERATOR TDD TRAINING ...ing community college, one of the 12 prestigious Vanguard Learning CollegesNever the same training twice Scenarios are changed regularly, so your hands-on experience stays fresh even after repeated sessionsIncredible value Comply with ADA recommendations without breaking your budget! Certificates available after completion. FREQUENTLY ASKED QUESTIONS Q:How long will it take me to complete the  more...

QuickBooks Pro 2007 ...ning since 1992. Starting her training career at Computer Learning Center in Washington DC working with DOS and early Windows applications she has transitioned to the latest Windows software that we know today. Throughout the past two decades Debbie has worked training students and providing technical support and consulting services in a variety of other industries such as Architecture, Law,  more...

Dreamweaver MX 2004 ... instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time.Are there any  more...

Delegation - Leveraging Through Others ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Basics of Organizational Communication ... instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you to proceed according to your own pace. Your personal schedule  more...

Adobe Photoshop CS4 Extended: Essentials Adobe Photoshop CS4 Extended: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Photoshop CS3: Essentials Adobe Photoshop CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Photoshop CS3: Advanced Adobe Photoshop CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe InDesign CS3: Essentials Adobe InDesign CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Illustrator CS3: Essentials Adobe Illustrator CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Illustrator CS3: Advanced Adobe Illustrator CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Flash CS4 Professional: Essentials Adobe Flash CS4 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Adobe Flash CS3: ActionScript 3 Animation and Games Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Flash CS3 Professional: Essentials Adobe Flash CS3 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data Adobe Flash CS3 Professional: ActionScript 3 UI & Data Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials Adobe Flash CS3 Professional: ActionScript 3 Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips,  more...

Adobe Encore CS3: Essentials Adobe Encore CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Dreamweaver CS4: Essentials Adobe Dreamweaver CS4: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Dreamweaver CS3: Essentials Adobe Dreamweaver CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe Dreamweaver CS3: Advanced Adobe Dreamweaver CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe CS3 Web Design: Workflow Adobe CS3 Web Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe CS3 Production Premium: Workflow Adobe CS3 Production Premium: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Adobe CS3 Print: Workflow Adobe CS3 Print: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices  more...

Adobe CS3 Design: Workflow Adobe CS3 Design: Workflow Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best practices  more...

Adobe After Effects CS3: Essentials Adobe After Effects CS3: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Adobe After Effects CS3: Advanced Adobe After Effects CS3: Advanced Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and best  more...

Becoming an Effective Team Member Course description -- The key to a teama s success is the effort of each individual team member. As just one component of your team, it is up to you to do the best that you can for the team in order for it to achieve its goals and objectives. In this course, you will learn Tips and Key Points for developing a team-oriented attitude and learning to work with your teammates. You will soon see  more...

Coaching and Counseling ...y have personal concerns that hinder work performance. By learning how to effectively coach and counsel, you can help your employees ease personal burdens and train them in the skills they need to be better employees. This course identifies situations in which coaching and counseling are necessary, guides you in planning the actual coaching or counseling session, and provides strategies for  more...

How To Master Palm Organizer Level 1 This course is designed to familiarize users with the basic features of the Palm Organizer. Some of the skills students will learn include getting around using the application buttons, learning how to enter text, creating appointments in the Date Book, attaching notes and alarms to records, and adding tasks in the To Do List.  more...

LBD: Assessment and Instruction Provides an opportunity to explore the variety of teaching methods, technology, media, resources, and materials that may be used for effective teaching of students with learning and behavior disorders.  more...

Travel Careers Training Programs We offer a five course program that is designed to get you working in the travel industry within 6 months. This proven program has worked for thousands of people for the past 12 years. Take a look at our outline.....and let the learning begin!  more...

Understanding Your Customer ...c account sales (SAS) approach: research. You'll start by learning about the key areas to research using the SAS approach and where to find business information sources about your client. Next, you'll explore researching your customer's business and key players and applying what you learn to the process of account planning. And finally, you'll gain an understanding of the business fit and how  more...

Conducting Effective Sales Research Meetings Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales (SAS) research meetings.  more...

Working with Your Customer s Key Players ...ount Sales (SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By  more...

Effectively Using Customer-focused Research Meetings In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired  more...

Gaining Access to Key Personnel at Your Target Accounts ...al account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with "gatekeepers." By effectively communicating  more...

The Profession of Selling Consider how the following definitions relate to a successful career in sales: Principle - a rule or code of conduct; Strategy - a careful plan or method especially for achieving an end; and Skill - a developed or acquired ability. These three terms help describe the difference between sales as a profession, and sales as simply a job. "The Profession of Selling" course is designed to present the  more...

Completing Inbound Sales Calls Everything you do in an inbound sales call leads up to the completion of the sale. A successful inside sales consultant knows how to keep a customer's attention all the way through the close of the sale. In this course, you will learn the process for assessing a sales opportunity, the four factors used to qualify a sales opportunity, and strategies for qualifying a sales opportunity. You will also  more...

Evaluating Brand Effectiveness ...and to evaluate your brand equity.Where can you start? By learning everything you can about your target market's knowledge structures. Measuring knowledge structures leads to the unveiling of where your brand ranks in the consumer's mind. You will apply qualitative research methods and evaluate quantitative research methods that will test brand awareness, brand image, low and high level brand  more...

Successfully Coaching Relationships Coaching is a set of practical skills and a style of relating that develop the potential of both the individual being coached and the coach. For this development to take place, there must be a working relationship between a coach and a willing coachee, a relationship based on mutual trust, respect, commitment and confidentiality. Within this collaborative framework, the coach uses a repertoire of  more...

Facilitative Fundamentals Tools and Techniques ... will learn to recognize communication style differences. Learning techniques, like paraphrasing and mirroring, will give you ways to clarify and reinforce what you're hearing and make sure everyone in the group is hearing the same thing. Once you've explored the various means of communicating, it's time to take on the challenges of facilitating getting everyone to speak openly and honestly, in  more...

Facilitating Meetings and Work Groups This situation is most likely familiar. You dread holding a meeting so much that you have butterflies in your stomach. People showing up whenever they get there. Trying to get everyone to agree or make a decision takes hours of discussion. No one is willing to take responsibility for action items. In this course, you will learn to avoid these and other pitfalls of work groups so you can approach  more...

Facilitative Tools and Formats Offering Options ...reconvenes. Other options abound. What about experiential learning techniques, structured go-arounds, or computer-aided meetings? Finally, you will explore the benefits and pitfalls of chart writing. Communicating information in meetings is an essential factor to their success. Charts can help you clarify information, track ideas and progress, and be a message-conveyor of their own. As an added  more...

Facilitative Leadership Have you worked in this organization? You don't explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations and want to make some  more...

The Path from Pessimism to Optimism Your point of view affects virtually every aspect of your life, including your level of success. A negative point of view is a detrimental influence. Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.  more...

Customers Confrontation and Conflict Is there anything that can torpedo your work day more than an arrogant, obnoxious, rude customer? YES Not knowing how to handle one It's challenging to stay service-minded when the person you are dealing with is being "difficult." This course will give you the perspective to effectively cope with customer conflict, and sound methods to deal with all types of potentially confrontational situations.  more...

Overcoming Difficult Service Situations Your customer's face is more contorted than anything you've ever seen...eyes bulging, fists clenched, and a scowl that makes Scrooge look like a nice guy. It's tempting to cut and run, but coping with even the most challenging situations is part of customer service. This course is designed to give you the means to hang in there when the going gets especially tough. Recognition of the warning  more...

Diagnosing and Planning Your success as a consultant depends on your ability to diagnose each situation correctly. You need to use your previous experience, and bring fresh ideas to every new contract. Frameworks and models help you to make an effective diagnosis. They help you to evaluate the strategic position of the client organization, which is vital. To deliver solutions that are relevant and appropriate to the  more...

Corporate Culture Building the Service Foundation As the saying goes, "You can't create the cathedral before you build the foundation." That's why the first course in this Customer Service series focuses on building the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get  more...

Essentials of Electronic Communication Everyone seems to be using e-mail lately--family members keeping in touch, university students submitting assignments, companies offering products for sale, and office workers carrying out their daily business tasks. Most e-mail users can improve their e-mail skills by learning more about the basic features and potentials of e-mail. Any business person will benefit from developing an understanding  more...

Pursuing Successful Lifelong Learning ...omplished. How often have you heard these terms: lifelong learning, self-directed learning, continuous learning, and knowledge worker? If you wonder what these terms really mean, why they are important, and how you rate as a worker and learner for the 21st century, then this course is for you. Find out how lifelong learning strategies can enable you to develop your work skills and to manage  more...

Estimating Activity Costs ...he Project Cost Management processes. Through interactive learning strategies and real-life scenarios, the learner will explore these concepts and gain a better understanding of the Project Cost Management processes. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??), Inc.,  more...

Budgeting and Controlling Costs ...Budgeting and Cost Control processes. Through interactive learning strategies and real-life scenarios, the learner will explore these processes and gain a better understanding of the Project Cost Management knowledge area. This course is aligned with "A Guide to the Project Management Body of Knowledge" (PMBOK?? Guide) - Third Edition, published by the Project Management Institute (PMI??),  more...