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IT Project Management: Process Tools and Techniques Today s IT and Communication projects present unique challenges to the project manager requiring coordination with many stakeholders and integration of various technological capabilities. Industry research shows that only approximately 30% of IT projects achieve their time, cost and specification goals. This statistic demonstrates an obvious need for IT professionals to supplement their more...

The Training Coordinators Workshop ...ing and development of staff and ensure that participants leave with new action plans for implementing substantial ideas for improving the training function and themselves. You will learn: How to promote the training function as a driver for the business How to institute change and improvement in the training function How modern views of training apply to the training coordinator role more...

Time Management: How to Develop Your Juggling Skills Objective Participants leave the workshop ready to take control of their time on the job. Content Time Mastery Profile : Complete the Profile to learn strengths and weaknesses in time management; Time attitudes; Setting goals; Analyzing time usage; Planning time; Scheduling and calendar systems; Overcoming procrastination; Prioritizing; Organizing; Handling interruptions; Managing team time; more...

Making Meetings Work ...leave the workshop with strategies for both leading and attending more productive meetings. Content Determining when to hold a meeting; Developing agendas; Selecting attendees; Getting information when you aren t the leader; Defining roles; Establishing meeting ground rules; Making decisions; Managing group dynamics; Taking minutes; Keeping to the agenda; Managing information between meetings; more...

Interviewing and Selection ...leave the workshop with the confidence and the tools they ll need to select the right person for the job. Content Analyzing the job; reviewing applications and resumes; defining skills needed; developing behavioral questions; planning group interviews; opening and building rapport; asking questions and probing for details; following legal guidelines; responding to questions from applicants; more...

Delegation: The Gift that Grows ...leave the workshop with a plan for successfully delegating tasks in their real-world environment. Content Benefits of delegation; Overcoming barriers; Selecting tasks to delegate; Choosing the right person for the task; Assessing risk; Explaining the task and goals; Defining work standards; Sharing information; Encouraging input from the delegate; Establishing parameters of control Tracking more...

Dealing with Difficult People Objective: Each participant will leave the workshop ready to implement strategies and techniques for gaining cooperation and maintaining control. Content: Analyzing difficult behavior; strategizing; taking action; following Up more...

Change Management: Navigating the Rapids of Change ...leave the workshop with a plan for managing a specific change they face on the job. Content Change management process; Types of change; Perceptions of change Preparing for Change; Controlling your reactions; Developing a positive attitude; Getting information about a change; Communicating a change to others; Assessing risk; Handling resistance; Responding to mid-course changes; Communicating more...

Awesome Assistant Workshop ...leave the workshop prepared to take their performance as an assistant to a higher level. Content: Role of the assistant; job challenges; skill analysis; job expectations; priority for job responsibilities; managing work; clarifying assignments; responding to requests; prioritizing and organizing; managing multiple priorities; managing relationships; listening to feedback; escalating problems; more...

Adventures in Good Writing Objective: Participants leave the workshop with a plan and the tools to improve the quality and the speed of their writing. Content: Defining the message; identifying the content; selecting the method of writing; document layout; standard formats in business; organizing content; writing the first draft; refining the document; editing; proper grammar; proofreading more...

Creative Problem Solving & Decision Making ...leave the workshop ready to apply their new problem-solving skills to a specific problem they face on the job. Content Framing a problem; Determining who to involve in problem solving; Gathering information; Analyzing data; Determining root cause; Developing potential solutions; Creative thinking; Evaluating and selecting solutions; Creating implementation plans; Assessing success; more...

Time and Self Management ...just training. It's not the type of workshop where you leave your office to go into a classroom and learn tools you never seem to implement. This IS on-the-job coaching, tailored to your specific needs. This IS the practical application of time saving principals where you take back control of your day. The results are dramatic and immediate.....and, because of their impact, you will more...

Alexander Technique Introductory workshop. A fully comprehensive introduction to the Alexander Technique. This workshop is part theory and part practise. Every participant will have the opportiunity to discuss their own needs and ask queastions about the technique. They will leave having had a genuine experience of the technique and some helpful insights. They will leave feeling relaxed and with an improved sense of wellbeing. They will more...