Online Led eLearning

Discover Powerpoint 2007 Level 3 ...n the course. The topics within each chapter provide detailed explanations and examples, so users can also experience what they're learning. After completing all the topics in a chapter, users can find out how much they ve learned by taking the quiz. In Discover PowerPoint 2007: Level 3, specific topics covered are: 1. FINAL PREPARATIONS Animations And  more...

Procurement Integrity ... competitive bid process. Prior abuses of these processes led to the passage of the Procurement Integrity Act. The purpose of the act is to protect the federal agency procurement process from federal employees or contractors who attempt to give or obtain information that is not known to other bidders, thereby resulting in an unfair advantage to themselves. The dollar volume of government  more...

Grammar Mechanics Brush-up ...echanics of English grammar. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your skills for college, on the job, test-taking and improve your  more...

Spelling Brush-up ... quick brush-up to spelling. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course takes a simple 3 rule approach to spelling that will help you to quickly brush-up  more...

Writing Brush-up ...academic writing structures. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in the three basic academic writing structures: essay, story,  more...

Syntax (Sentence Wording) Brush-up ...olish your sentence wording. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to produce clean, clear and concise sentences by learning how to  more...

College Essay Brush-up ...fective college level essay. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh your college essay writing skills, so that you can produce effective  more...

Punctuation Brush-up ...ledge of the rules and proper use of punctuation. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you brush-up on the vital rules and proper use of  more...

Creative Writing Brush-up ...our creative writing skills. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will refresh you in characterization, plots, symbolism and perspective. This  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ...les are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm understanding of HTML and what HTML is all about. This is the course to take if you  more...

Air Reservations - U.S. Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Air Reservations - U.S. Domestic, Air Fares - U.S. Domestic, ARC Documents.  more...

Air Fares - U.S. Domestic - Instructor Led Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your client ™s air itinerary.  more...

ARC Documents - Instructor Led Here is your ticketing course. Your air traveler will need a ticket and boarding pass to board the aircraft at departure time. The airline tickets used for air travel in the United States are issued, controlled and processed through an Area Settlement Plan administered by the Airline Reporting Corporation (ARC).  more...

Introduction to the Administration of a Medical Office ... college?s attendance requirements); however, ?Instructor-led? with respect to reviewing accuracy and completion of assignments, grading and responding to additional questions or other assistance that a student may need. You should consider this course as a preliminary course or ?step 1? on the educational ladder in the administrative arena. While this course is intended for personal  more...

Instructor Led-Search Engine Training Workshop To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects can find your site. This easy comprehensive course offers exercises, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and  more...

Advanced e-Mail Marketing ... The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes about 3 hours  more...

Effective Business Presentations Using Flash ...led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if you do not consider yourself an artist,  more...

Taking Off In Travel - Instructor Led This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning  more...

A Fast Track Approach to Making Money as a Freelance Writer (Instructor-Led) Designed to aid individuals interested in increasing their income as a freelance writer. Designed for individuals interested in becoming a freelance writer. This course provides methods that work and help budding writers to put their careers in high gear or assist individuals desiring a new career to get started. This course demonstrates proven methods other writers have used through strategies  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Certificate in Technical Writing ...tificate in Technical Writing (Basic Level) is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate in Technical Writing (Basic Level) is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the workplace. A new direction with a career. Further develop their technical language  more...

Certificate in Technical Writing for Current Technical Writers ...he Certificate in Technical Writing program is Instructor-Led, meaning you learn from highly qualified industry and tech writing university faculty. The Certificate for Current Technical Writers is specifically developed for those seeking some of the following: A valid Certificate for work they engage in the workplace. Further develop their technical language and communication skills. Improve  more...

Build a Powerful Marketing Strategy--Instructor-Led ... issued. Build a Powerful Marketing Strategy--Instructor-Led A Trump U Course Imagine trying to sell footballs to nursing home residents or life insurance to teenagers. Your chance of succeeding in either case would be pretty low. Now, reverse the scenario and try to sell the footballs to the teenagers and vice versa. Your chances have just increased. You could try increasing them even  more...

Significantly Increase the Value of Any Property--Instructor-Led ...nificantly Increase the Value of Any Property--Instructor-Led A Trump IACET Accredited Course This course is about creating value in investment properties through the application of simple entrepreneurial principles. As with any business opportunity, the potential for profitability in real estate is connected to an ability to identify and capitalize on market segments that have stronger demand.  more...

Automated Car Rental and Hotel Accommodations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations.  more...

Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led ...w to Work the Numbers on any Residential Deal--Instructor-Led A Trump IACET Accredited Course In this course, you will analyze the profit potential of two income-generating residential properties. There are three approaches to estimating the market value (or valuation) of a property: cost, comparable sales, and income. This course will cover all three of these approaches, with an emphasis on  more...

Introduction to K-12 Online Teaching ...en a totally self-paced course and one that is instructor-led. It means you can go through the course at your own pace but an instructor is available to help whenever you need it along the way. Intro to K-12 Online Teaching is designed to give you an understanding of developing and teaching an online course. It is a basic level course and will prepare you to begin to develop an online course  more...

Comprehensive Online Instructor Certificate Program ...cludes self-paced, instructor-facilitated, and instructor-led courses. You will learn about both the technology and the pedagogy of online learning, and experience it as your students would. This is an intensive certificate program comprised of six courses in which you will learn to teach online. In fact, you will actually develop a course that you intend to teach. Topics include online  more...

Travel Sales and Trends - Instructor Led Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler.  more...

Selling Vacation Packages and Tours - Instructor Led Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures.  more...

Ground Transportation - Instructor Led You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution.  more...

Hotels and Lodging - Instructor Led Earn great commissions by booking your client ™s hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures.  more...

The Cruise Market - Instructor Led Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures.  more...

Automated Air Reservations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel  more...

Automated Air Reservations - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Sabre ® as used by travel professionals to plan and book air travel. Note: This course is designed to be taken FIRST in a series of three courses: Automated Air Reservations 30 hrs Automated Air Fares and Tickets 30 hrs Automated Car Rental and Hotel  more...

Automated Air Fares & Tickets - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.  more...

Automated Air Fares and Tickets - Canadian - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing.  more...

Automated Car Rental and Hotel Accommodations - U.S. - Instructor Led Become proficient in the automation systems used by airlines and their authorized agents. Add to your skills as you interpret car rental and hotel accommodations rate, availability, product and procedures displays and book the reservations.  more...

7 Steps to A Lot More Sales ...cturing, services and professional practices. Your expert-led training is presented by Richard Johnson. 21st Century Marketing Systems, Inc. was founded in 1990 by Richard H. Johnson who published ? 25 Ways to Increase Sales Without Spending an Extra Dime on Advertising through CRISP publications. Richard?s experience implementing the company?s unique 7 STEPS TO A LOT MORE SALES system with  more...

Accelerate your Business Growth--Instructor-Led ... enrollment. Accelerate your Business Growth--Instructor-Led A Trump U Course This course will guide you through the process of developing a strategy for effectively introducing a new product or service (your "offering") to the marketplace. When you think about developing a product or service strategy, you should think about it in five distinct stages Here is the situation you`ll be facing: a  more...

Accounting In An Hour ...he student realistically consider their abilities and knowledge in the subject area and review the course description before enrolling. This course is self-directed and should not be considered as a replacement for a 15 week face-to-face instructor-led accounting course. It does however have great value in teaching the basics in a very meaningful way. Accounting In An Hour Whether you are  more...

QuickBooks Pro 2008 ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with  more...

Adobe PhotoShop CS to CS2 Upgrade ... control, smart object, image warp, and more. Your expert-led training is presented by Harold Driver. Harold has a knack for simplifying technical information and complex concepts so that you are able to quickly understand and apply his training. His engaging personality and technical expertise have made him one of the top-rated computer trainers anywhere. You will come away well prepared to  more...

Advanced Customer Relationship Management -Part 2 ...ess processes and customer profile. This is an Instructor-Led course Advanced Customer Relationship Management (CRM)-Part 2 In todays highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing customer loyalty has evolved over the years and is now called Customer  more...

Airline Certificate Program - Instructor Led The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,  more...

American Citizenship Test Prep ...S American citizenship test. This course is an instructor-led course. Students are to submit their work directly to the instructor for review and applicable feedback commentary. The instructor for this course is Dezra Lehr-Guthrie. Ms. Lehr-Guthrie is freely accessible to her students via email at . This course will help you to study for and prepare to take the American citizenship test.  more...

Air Reservations - Canadian Domestic - Instructor Led Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel.  more...

Basics of Organizational Communication ...ersuasion, conflict and anger, and listening. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer  more...

Build a Powerful Branding Strategy--Instructor-Led ...rollment. Build a Powerful Branding Strategy--Instructor-Led A Donald Trump Course- In this course, you`ll learn how to build and maintain what is likely to be the most powerful asset your organization will ever have: your brand. It doesn`t matter whether you`re marketing a small neighborhood business or a major corporate enterprise. The manner in which you manage your brand will have a  more...

Car Rental Certificate Program - Instructor Led The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation  more...

Introduction to Customer Relationship Management-Part 1 ...customer loyalty has evolved over the years and is now called Customer Relationship Management or CRM. This is an Instructor-Led course. Introduction to Customer Relationship Management (CRM)-Part 1 In today?s highly competitive business environment, knowing your customers well and effectively interacting with them is a mission-critical exercise. This emphasis on developing and enhancing  more...

Cruise Line Certificate Program - Instructor Led The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...ent: 10 Secrets to World-Class Customer Care. Your expert-led training is presented by Darby Checketts. Darby Checketts is the president of Cornerstone Professional Development, which he founded in 1985. He began his post-college career with Ford Motor Company in Dearborn, Michigan. He later served as Corporate Quality Services Manager for Digital Equipment Corporation in Maynard,  more...

Customer Service Plus ...tently provide high-quality customer service. Your expert-led training is presented by Lee Miller. Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at  more...

Delegation - Leveraging Through Others ...items that need your particular set of skills Your expert-led training is presented by Casey McNeal. Casey has been speaking professionally for over nine years. His diverse professional background and his life as a stand-up comic have prepared him for the life that he now lives and loves. His students love his light-hearted format and come away from this course excited and well-prepared to  more...

Design a Winning Business Based on Your Idea--Instructor-Led ...day of enrollment. Design a Winning Business--Instructor-Led A Trump U Course This course focuses on refining a business concept and laying the groundwork for the development of a robust business plan. In this course, you`ll gain experience with this process by completing a series of assignments that require you to help refine a business concept. Inspiration for a business start-up can come  more...

Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led ...it Strategies for Savvy Real Estate Investors--Instructor-Led A Trump IACET Accredited Course In this course you will explore various real estate investment techniques, and how to shape your investment strategy to suit your goals, talents, limitations, and sensibilities. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within  more...

ESL for Business - E-mail Communication ...led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to  more...

ESL for Business - Letters and Memos ...led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice letters and memos aimed toward a particular audience (customers and peers). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to  more...

ESL for Business - Special Documents ...led course, students will work on improving their written English skills through dong self-test grammar exercises and working on documents they use every day in their job. Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even associates and  more...

Find and Purchase Income Producing Properties--Instructor-Led ... Find and Produce Income Producing Properties--Instructor-Led A Trump IACET Accredited Course This course is about combining market analysis with systematic, goal-oriented thinking to outperform the market. Many beginning property managers, owners, and investors rely on intuition and seat-of-the-pants judgement to make their investment decisions. Some learn from their mistakes and eventually  more...

Fares and Tickets International - U.S. - Instructor Led International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers.  more...

Front Desk Agent- Instructor Led ...formal and interactive program loaded with background knowledge, definitions, skills, practical exercises, suggested career path and resources to aid the participants in their choice to become a front desk agent. The program is based on current occupational standards. Take the course at your own pace - so long as the course is completed within 90 days of registration. Do the lessons at any hour  more...

Hotel Certificate Program - Instructor Led The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotel products, sales and customer service and ground transportation. The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led ...the day of enrollment. Keep Them Coming Back--Instructor-Led A Trump U Course This course is about using marketing to unlock your business`s potential. Many businesses, particularly small ones, tend to ignore marketing, and this often results in lower revenues. Frequently, small business owners don?t realize that marketing is something that they can do themselves, without hiring an expensive  more...

Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led ... by Managing Real Estate like an Entrepreneur--Instructor-Led A Trump U Course In this course you will learn to manage the market strategy and operations of a multi-unit building and develop a management strategy to increase the overall value of the property. The course is structured around a ?Learning by Doing? approach in which you will work through real-world problems set within a fictional  more...

Negotiate Profitable Real Estate Deals--Instructor-Led ...urse. Negotiate Profitable Real Estate Deals--Instructor-Led A Trump IACET Accredited Course This is a course on how to set objectives, choose appropriate strategies, and negotiate outcomes that are aligned with both. In short, it`s a course on how to achieve your real estate goals through research and effective communication. This course is structured around a "Learning by Doing" approach in  more...

SalesPlus ...low-up, and implementing what you?ve learned. Your expert-led training is presented by Lee Miller. Lee Miller is a consultant, speaker, executive coach and corporate trainer. A graduate of Harvard Law School, he is the Managing Director of NegotiationPlus.com where he advises Boards of Directors, corporations and Senior Executives on negotiating. He is an Adjunct Professor of Management at  more...

Strategic Thinking ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. Strategic Thinking Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. Your expert-led training is presented by Casey McNeal. Casey has been  more...

Team Management - Enabling Teams ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Enabling Teams In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members? capacity to achieve. Your expert-led  more...

Team Management - Leading Teams ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Leading Teams In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings.  more...

Team Management - Team Participation ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. Team Management - Team Participation This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. Your expert-led training is presented by Rick James. Rick  more...

Teams Management - Managing Team Conflict ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. Teams Management - Managing Team Conflict This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and  more...

The Art of Active Listening ..., however be diligent to understand and apply the new knowledge in a satisfactory manner. The Art of Active Listening Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just  more...

Tour Operator Certificate - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transportation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor  more...

Travel Agent Certificate Program - Instructor Led The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course  more...

Writing for Business Professionals ...ssionalism into your business writing skills. Your expert-led training is presented by Joe Tucker. Joe Tucker, a consultant/trainer for Intelligent Concepts, Inc. has extensive experience in technologies such as DNS, DHCP, VPNs and TCP/IP routing and configuration. He has trained many clients on use of Technology and trains in a classroom and lecture environment on how to install and administer  more...

Practical Grant Writing II with Instructor What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. The instructor will lead you through each lesson and provide personalized feedback on assignments. Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process  more...

Leadership and Change ...ple whom you consider to be exemplary leaders--people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial venture? People who become leaders are individuals who triumph during times of turbulence,  more...

Object Analysis Design Requirements Analysis ...ers the same material as the first half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development, and how to apply object oriented techniques to define systems using the notation of the Unified Modeling Language (UML). L earn To: The principles and terminology of object  more...

Object Analysis Design Design Implementation ...rs the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the student how to apply a development process to move a project from  more...

Oracle Designer 6i First Class Analysis ...ers the same material as the first half of the Instructor Led course Oracle Designer 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling, and function modeling. This course is part of an Oracle integrated  more...

Oracle Designer 6i First Class Design Generation ...rs the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into design level definitions, refining the data and  more...

Netscape 6 User Fundamentals This course addresses how to use Netscape Navigator, which includes My Sidebar, customizable searches and themes; Netscape Mail; Netscape Instant Messenger; and Netscape Composer. It introduces the function of each of these and teaches learners how to use the key features of each. Learn To: o Identify the characteristics of the Internet. o Identify the main services provided on the  more...

Project Management Essentials Controlling Closing a Project ...cuss project change and ways to control change. Linda has led a number of project teams and gained a great deal of experience in the field. Since you are a new project manager, management thought it would be important for Linda to test your knowledge and understanding of certain elements of project management. Linda will ask you a series of questions designed to gauge your understanding of  more...

CCNT Local Area Networks v6 0 Part 2 This course covers transmission techniques and media. LAN components and Internetworking components are also taught. This course also covers access connectivity devices. Learn To: Identify features of analog signals. Identify features of digital signals. Identify features of baseband and broadband transmissions. Identify features of network components. Identify features of  more...

Special Design Tools ...n the 1940s. Altshuller's curiosity about problem solving led him to discover that over 90 of the problems engineers faced had been solved somewhere before. If engineers could follow a path to an ideal solution, starting with the lowest level - their personal knowledge and experience - when working their way to higher levels, most of the solutions could be derived from knowledge already present  more...

Internet as a Business Tool The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.  more...

Time and Stress Management This title offers a series of three ready to deliver courses that will help you to identify, understand and handle stress, as well as reduce pressure by better managing your time.  more...

Your Personality at Work This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests  more...

Change Management Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be. Change management plays an important role in any organisation since the task of managing change is not an easy one. When we say managing change we mean to say that making changes in a planned and systemic fashion. With reference to the IT projects we can say the change in  more...

Continuous Improvement to Systems and Processes Although it may sound like an exhausting and neverending struggle, continuous improvement is actually about instituting processes and work practices that will direct the evolution of your organisation.  more...

Effective Project Management Project Management is the application of knowledge, skills, tools and techniques to a broad range of activities to meet the requirements of the particular project.  more...

Effective Workplace Relationships The skills related to communication, getting along with others, and resolving interpersonal problems in the workplace will draw from your experience outside of the workplace.  more...

Leadership and Motivation To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Managing Teams An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...

Managing to Achieve Planned Outcomes In this course we will highlight the importance of resources in creating and implementing operational plans that have goals consistent with organisational goals  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...