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Introduction to ISO 9001:2000 ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and  more...

Windows Vista Essentials Windows Vista Essentials offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this  more...

Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. Welcome to Speak Smart: - Oral Grammar Grammar glitches, ranging from glaring to subtle, cause a speaker to sound uneducated because listeners generalize an overall lack of knowledge when hearing such mistakes. This program  more...

Microsoft Office 2007 Essentials This Microsoft Office course teaches you how to effectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will  more...

Comprehensive Medical Coding Training ...ny times!!!) but practice makes perfect. I have 25 charts left before completion." Pat "I want to say THANK YOU for always being so prompt in answering my questions. You have been very helpful and encouraging and I have enjoyed this course immensely. I have recommended it to several people already." Thanks, Jennifer Other excited students have great things to say about our program. "I never  more...

Aerial Lift Safety Training ... thumbing your way to meeting OSHA safety standards or be left in the dust about the special precautions you should use while using articulating boom lifts or scissor lifts. Our Aerial Lift Safety course drops you off well on your way to meeting OSHA safety training requirements and prepares you to safely use or work around aerial lift equipment. We offer Aerial Lift Safety Training as one of  more...

Adobe Fireworks CS3 ...s CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John Ulliman as your guide, you'll learn how to adjust, crop, and use filters on your digital pictures, scans and stock art. Plus, how to create composite images using layer techniques, adjustments and effects. This self-directed  more...

Accelerate your Business Growth--Instructor-Led ...se of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions. Your submission to assignment 4.2 will be personally reviewed by  more...

Accelerate your Business Growth--Self-Directed ...se of five assignments. When your work is done, you`ll be left with a blueprint for introducing your own new product or service to the marketplace. After each assignment in this course, you will be able to compare your answers to those of an expert. Feedback on your work will be provided in the form of automated expert solutions. Enroll in this online course if you: Want to increase your  more...

Risk Basics In today's management revolution, risk is an inherent factor. Your success depends upon an ability to understand and operate in a mine field where opportunities abound, but disaster could strike at any moment. Avoiding disaster is no longer left to luck, but is carefully controlled through risk management. The information presented in this course on risk and hedging techniques are vital survival  more...

The Oil and Gas Industry Overview Version 2 ...onal improvement, and research and development, are still left with huge surpluses in an industry so far known only as a modest return. In reality, there has never been a more challenging time for the oil and gas industry. While oil companies face tough challenges in finding new sources of oil and gas to replace the old ones, the emerging oil demand and supply equation renders some of the  more...

The Art of Global Communication ...f other information? Communication is too important to be left to chance. The subtleties of language, expressions, and gestures all enrich the content of what you are saying. Of course, when you're communicating on a global scale, you need to be sure that what you're saying--and the way you say it--will not cause offense to your cross-cultural audience. In this course, you'll find out more  more...

Enhancing Listening Skills ...aken by surprise by an unexpected deadline? Have you ever left a meeting unsure about what was decided? Have you ever asked a supervisor for advice, only to later forget what your supervisor told you? You can avoid problems like these by using effective listening skills. Effective listening helps you to know what's going on in your organization, get cooperation from your co-workers, solve  more...

Problem Solving Generating Alternatives When faced with any problem, it's tempting, especially in today's frenzied business atmosphere, to either take the easiest route or rely on the old tried-and-true methods. But how many times have you taken a certain action and realized afterward that you had more options than you realized? Now more than ever, today's business world is complex and multifaceted. As a positive result of that  more...

Six Sigma and Lean in the Organization ...igma in a time when competition and sluggish markets have left operational efficiency and quality improvement as the only way to protect margins and win customer loyalty. Originally developed in Toyota's manufacturing operations, Lean is a continuous improvement approach that focuses activities on reducing wastes. Whereas Six Sigma helps companies reduce defects and improve quality, Lean  more...

Defining and Mapping the Six Sigma Process ..., and endless alternate routes. Without maps, we would be left to wander unknown paths to uncertain destinations, encountering untold pitfalls along the way. Maps are also important tools in guiding Six Sigma?? teams in the quest for process improvement; it is impossible to improve a process that you don't fully understand. In this course, you will be introduced to the mapmaker's art as it  more...

Business Execution in Action ... Have you ever been in a situation where it felt like the left hand didn't know what the right hand was doing? Have you ever completed a project only to find out the actions of another team in your organization rendered your work obsolete? If only you'd known what they were doing. You'll explore ways to execute to ensure synchronicity in your organization. Another lesson explores ways to apply  more...

Oracle Reports R6 Report Fundamentals ...ntify the features of a Form Like report. Create a Group Left report from an existing report by using the reentrant Report Wizard. Create a Mailing Label report from an existing report by using the reentrant Report Wizard. Create a Matrix report from an existing report by using the reentrant Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features  more...

Oracle Report Builder Report Fundamentals ...ify the features of a Form Like report. Generate a Group Left report from an existing report by using the Report Wizard. Generate a Mailing Label report from an existing report by using the Report Wizard. Generate a Matrix report from an existing report by using the Report Wizard. Unit 4: Using the Live Previewer Duration: 1 Hour(s) Identify the features of the Live Previewer.  more...

Advanced Interpersonal Communication Building Relationships ...strial Casing Products after your former manager, Harold, left the position. You will meet with Roger McAlister, the Sales Manager for Industrial Casing Products. Roger does not report directly to you, but you will work closely with him to address quality and sales issues with the products. You have approval from upper management to look into reducing the number of different styles of cases  more...

Recruiting Retention Keeping Your Good Employees Recruiting and Retention: Keeping Your Good Employees offers the student an overview of organizational facets that affect employee retention. The program explains the process for leading employees through orientation. The program also covers steps for conducting feedback sessions and coaching. Learn To Identify organizational facets that affect employee retention.  more...

Advanced Project Mgmt Setting Up a Project Office In Advanced Project Management: Setting Up a Project Office, you will learn terms associated with a a a project office a a a a and the different functions a project office can fulfill. You will also learn how an organization can determine the need for, plan, and implement a project office. Learn To Match the terms project, program, and portfolio  more...

Essentials of Business Law Contract Law ...our department who sounds upset. One of her employees has left the San Francisco office of Icon and started his own software development company in southern California and she wants to meet with you to discuss her options. The employee argues that the contract restrains his trade, which makes the contract invalid. John Cunningham will also sit in on the meeting. During the meeting, you will  more...