Instructor Led Lesson Training
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From The Career Center
Windows NT
...th personal computers and of using
Windows NT Workstation.Lesson objectives help students become comfortable with
the course, and also provide a means to evaluate learning.
Upon successful completion of this course, students will be able to:
examine and identify components of the Windows NT Workstation 4.0 screen
select items with the mouse and access Windows NT Workstation features by
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Windows NT
From Wintrac Inc.
SAP Production Planning (PP)
The course Production Planning (PP) describes the production planning process and explains how it works. The learner is introduced to the various planning levels in the R/ 3 System as well as learning how to plan in different planning levels. It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson
You can get a complete list of
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C++ Programming
This is a comprehensive 5-day course covering the Standard C language as well as the C Standard Library, using Standard C to solve problems. This presentation of the C language is designed to be operating system independent. Special operating system conventions and requirements are presented as appropriate. A hands-on lab accompanies each lesson. Labs are cumulative, each contributing to a course
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C++ for Non-C Programmers II
This is a 5-day course designed for programming professionals who are not familiar with Standard C. This presentation of the C++ language is designed to be operating system independent. Special operating system conventions and requirements are presented as appropriate. Programming techniques, standards, and conventions drawn from the instructor's extensive experience are a part of each lesson.
more...
C++ for Non-C Programmers I
...onventions and requirements are presented as appropriate. Lessons on object-oriented technology, analysis, and design are included to provide more complete understanding of the features of C++.
A hands-on lab accompanies each lesson. Labs are cumulative, each contributing to a course project. Labs may be omitted entirely if a lecture-only course is desired. Labs are more challenging than
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From Simons-White & Associates, Inc.
Basic Statistics

Session Information
Session Date: July 17, 2008
Start time: 10:00 am EDT
Duration: 2 hours
Session Fee: $200 per participant
Presenter: Norma S. Simons /Kathy Paris
Host: Duane Cole
Host email: duanecole@simons-white.com
Description: Basic Statistics
This seminar is designed for individuals who have had some statistical knowledge but require a refresher program before moving on
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From Alan Mars
Singing Lessons & Alexander Technique. London Brighton & Hove BN
... and what is my background?
What happens in a typical lesson?
Who do I teach?
What do I offer and what is my background?
I can help you to free your singing voice - to sing with greater ease, clarity, resonance and power. I can help you reduce performance nerves and to develop increasing confidence as an amateur of professional performer.
I have been teaching since 1982 and
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Singing Lessons & Vocal Confidence Voice Coaching. Brighton & Hove,East Sussex BN3 (NLP & Alexander Technique)

...er and what is my background?
What happens in a typical lesson?
Who do I teach?
Further information and contact detailsWhat do I offer and what is my background? I can help you to free your singing voice - to sing with greater ease, clarity, resonance and power. I can help you reduce performance nerves and to develop increasing confidence as an amateur of professional performer.
I have
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Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK
...f the spoken and sung voice.
Alan Mars offers in-house lessons throughout the UK. Individual lessons and open courses are available in Brighton and Hove (East Sussex, BN3) and in London (Camden, NW1 and Islington, N1) Alan has been teaching Alexander Technique, Voice and singing since 1982. He has taught in some of London's top drama and music schools. He has also taught Alexander Technique
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Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK
...f the spoken and sung voice.
Alan Mars offers in-house lessons throughout the UK. Individual lessons and open courses are available in Brighton and Hove (East Sussex, BN3) and in London (Camden, NW1 and Islington, N1) Alan has been teaching Alexander Technique, Voice and singing since 1982. He has taught in some of London's top drama and music schools. He has also taught Alexander Technique
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From Primer Business Solutions Inc.
E-Commerce
Course Description
To the end user buying products and services online is a simple, enjoyable and seamless; but to the web designer building a successful e-commerce experience could pose a serious challenge. An understanding and proper utilization of browser and server side technologies as well as client needs are crucial ingredients of a positive outcome. In this hands-on course, you'll learn
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From Software Training Academy, Inc
Oracle 10g Administration



...n, placement, striping and mirroring (this is an optional lesson)
Describe the different types and typical uses of Oracle tables, including heap, index-organized and clustered tables.
Create and manage heap-tables, including managing concurrency with the INITTRANS and MAXTRANS parameters, moving tables, using DBMS_STATS to collect statistics and increasing and measuring the
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Oracle 10g 11g Introduction to SQL



...uery tools, SQL*Plus and iSQL*Plus. The course includes a lesson on basic relational database concepts.
LEARNING OBJECTIVES
Describe the principal features of a relational database
Describe the principal features, versions and editions of the Oracle database
Query and manipulate an Oracle database using Structured Query Language (SQL), including the use of functions,
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From Ultramatics India Private LImited
Administering IBM lotus Quickr Version 81 for IBM WebSphere Portal-QR800IN





Course code: QR800IN
Duration 1. 0 days
This course is designed to introduce new administrators to Lotus Quickr 8. 1 and provide hands-on practice with managing places, layouts, documents, resources, policies, and place content.
This course is designed for new system administrators for Lotus Quickr services for WebSphere Portal who must acquire a foundational knowledge and working
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From Agape School of Education Pte Ltd
Japanese Calligraphy General Japanese
Japan Movement (Learn Japanese through Calligraphy)
* Group
* Held at Agape School of Educationa s premises
Conversational Japanese
* Individual or Group
* Courses can be held at clienta s premises
Academic Japanese GCE a Oa ,
a Aa Level (H1/ H2), JLPT
* special programme for MOELC students
* Individual or Group
* Courses can be held at clienta s
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French Speech and Drama for Kids
This program aims to enable children to acquire the four skills in French, listening, speaking, reading and writing, through gestures, creative speech, songs, plays and dances. While learning French, children pick up dramatic, literary and creative skills.
Children will be able to enhance thought and creativity, make new friends and boost their self-esteem
more...
From Prime Language Services
Russian for Tourists 12-lesson Crash Course
The purpose of this course is to give you an immediate speaking ability in Russian and to teach you how to read and pronounce Russian words. You will learn how to read street signs, menus in restaurants and subway stops as well as basic conversations how to order food in a restaurant, purchase an item in a store or to ask for directions.
more...
Learn Russian with Personal Certified Russian Teacher

Online language tuition with Prime Language Services will quickly build your confidence, vocabulary & fluency by learning in an interactive environment with a tutor who'll give you essential experience of live conversation.
You will converse via Virtual Classroom, where you listen, talk and see the Teacher, Russian Native Speaker. Every lesson is recorded, which allows you playback at any
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From HBF Networks
Cisco Unified Communications IP Tel Part 2 v60
...escribe and configure required dial plan elements.
* Lesson 1: Identifying Issues in a Multisite Deployment This lesson explains issues pertaining to Cisco Unified Communications Manager multisite deployment and relates the issues to multisite connection options.
* Lesson 2: Identifying Solutions for a Multisite Deployment This lesson describes solutions to issues that occur in Cisco
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Cisco Unified Communications IP Tel Part 1 v60
...redundancy options, and how to install or upgrade.
* Lesson 1: Understanding Cisco Unified Communications Manager Architecture - This lesson defines how to understand Cisco Unified Communications Manager architecture.
* Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options - This lesson defines how to understand the Cisco Unified Communications
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CIPT Accelerated CIPT parts 1 and 2 v60
...redundancy options, and how to install or upgrade.
* Lesson 1: Understanding Cisco Unified Communications Manager Architecture - This lesson defines how to understand Cisco Unified Communications Manager architecture.
* Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options - This lesson defines how to understand the Cisco Unified Communications
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ADMINISTRATING CISCO CALLMANAGER

...Lesson 1: Reviewing Telephony and IP Phones
This lesson discusses Cisco IP telephony and legacy telephony components. Cisco IP telephony makes up part of the Cisco Architecture for Voice, Video, and Integrated Data (AVVID). The Cisco AVVID focus emphasizes a converged network, converging voice, video, and data. Cisco IP telephony, centered on Cisco CallManager, converges voice and data
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From The Training Clinic
How to Present Technical Training with Impact
... this highly interactive workshop you teach a five-minute lesson to a partner and get feedback on your natural teaching style. Special techniques to relate to mature learners are developed along with appropriate audiovisual support. When we come on site, we customize the content of our workshops to meet your instructional objectives and also customize examples with in learner materials in
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From Evans Analytics
Statistics for Beginners




...LESSON 1: Summarizing your data
a Mean, median, and mode; range, variance, and standard deviation
a Box plots and stem-and-leaf plots and other histograms
a Frequency distributions
a Types of data (measurement and categorical variables)
LESSON 2: Designing a Statistical Study
a Gathering and organizing data
a Looking at your (measurement) data
a Simple numerical and graphical
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Introduction to Business Statistics





...course in the following plaforms: SPSS, SAS, and Excel
LESSON 1: Summarizing your data
a Mean, median, and mode; range, variance, and standard deviation
a Box plots and stem-and-leaf plots and other histograms
a Frequency distributions
a Types of data (measurement and categorical variables)
LESSON 2: Designing a Statistical Study
a Gathering and organizing data
a Looking at
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From Global Innovative Campus
Soils Engineering For Practical Applications
Description
The Soils Engineering for Practical Applications Workshop is a basic geotechnical course which will provide practical knowledge for both generalists and those needs to upgrade their knowledge in geotechnical design field. Each theoretical concept presented will be linked to practical applications in the geotechnical engineering area.
The purpose of this workshop is to familiarize
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ESL - English for Engineers Technicians and Technologists 40 Hrs
...al application components. Classes will include a grammar lesson followed by activities to reinforce the grammar while developing vocabulary, speaking skills, writing skills with a focus on student's professional objectives. Listening and reading comprehensions will finish off each class. Each level will have 40 hours of class time.
Participants will be assessed during the first session and
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AutoCAD for Beginners - Drawing and Modeling 24 PDH
...ftware Version
AutoCAD 2010
Program Outline (24 PDH)
Lesson 1: Getting Started with AutoCAD
The Basics and Terminology of AutoCAD
Starting AutoCAD
User Interface and Basic File Commands
Lesson 2: Basic Drawing and Modifying Commands
Drawings Lines and Commands
Drawing Standard Objects (Rectangles, circles, etc.)
Viewing Your Drawing
Project 1: Creating a Simple Drawing
Lesson
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From Last Minute Training
Adobe InDesign Introduction (French Instruction, English Software)
...ar, participants will follow our course outline:
* Lesson 1: Managing the InDesign Environment
* Lesson 2: Designing Documents
* Lesson 3: Managing Text
* Lesson 4: Utilizing Colors, Swatches, and Gradients
* Lesson 6: Utilizing Tables
* Lesson 8: Creating Acrobat PDF Files
For more information please call 1-877-313-8881 or copy this link into your browser:
more...
Adobe InDesign Introduction

...Price: $320 Offered Price: $224.00
Seats Available: 2
Lesson 1: Managing the InDesign Environment
Topic 1A: Introduction to InDesign
Topic 1B: Customize Your Workspace
Topic 1C: Set General Preferences
Topic 1D: Manage Document Presets
Lesson 2: Designing Documents
Topic 2A: Create a New Document
Topic 2B: Alter a Document's Layout
Topic 2C: Create the Structure of a Document
more...
Adobe InDesign Introduction

Location: Ottawa Date: 2008-01-28
List Price: $320 Offered Price: $224.00
Seats Available: 2
Lesson 1: Managing the InDesign Environment
Lesson 2: Designing Documents
Lesson 3: Managing Text
Lesson 4: Utilizing Colors, Swatches, and Gradients
Lesson 5: Managing Transparency
Lesson 6: Utilizing Tables
Lesson 7: Preparing for Handoff to a Service Provider
Lesson 8: Creating Acrobat
more...
Adobe Indesign Introduction
Location: Ottawa Date: 2008-03-05
List Price: $320 Offered Price: $256.00
Seats Available: 2
In this seminar, participants will learn how to use the Adobe Indesign page layout software. Built for demanding workflows, InDesign integrates smoothly with Adobe Photoshop®, Illustrator®, Acrobat®, InCopy®, and Dreamweaver® software; offers powerful features for creating richer,
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Adobe InDesign CS3 Fundamentals (3 days)
...k faster and better than ever.
Course Outline
* Lesson 1 Getting to know the Work Area
* Lesson 2 Setting Up Your Document
* Lesson 3 Working with Frames
* Lesson 4 Importing and Editing Text
* Lesson 5 Working with Typography
* Lesson 6 Working with Color
* Lesson 7 Working with Styles
* Lesson 8 Importing and Linking Graphics
*
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Adobe Photoshop Advanced Training in Ottawa
The Adobe Photoshop: Advanced course provides you with the tools you need to complete advanced photo editing for both print and web images, and to create stunning web sites with ease.
COURSE OUTLINE
* Lesson 1: Creating Images for the Web
* Lesson 2: Preparing for Cross-Platform Viewing of Images
* Lesson 3: Managing Color
* Lesson 4: Using Advanced Image and Video Support
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Testing Use Case Driven Projects 2 Days
...developing test plans and test cases iteratively. In each lesson,students are taught how to think like a tester and produce key artifacts or deliverables.
During the class students will develop and refine test plans and black box test cases to take a sample project from its Inception phase through acceptance testing in the Transition phase. How to derive test artifacts from use case models,
more...
Microsoft Office FrontPage 2003 Level 2
...maintain a site with FrontPage tools.
Course Content
Lesson 1: Laying Out a Page with Frames
Topic 1A: Create Frames Pages
Topic 1B: Add Links to Frames Pages
Topic 1C: Modify Frames
Topic 1D: Create an Inline Frame
Lesson 2: Adding User Navigation Components
Topic 2A: Add Search Capabilities
Topic 2B: Create an Image Map
Topic 2C: Insert a Link Bar
Topic 2D: Create a
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Training For The Trainer - JDConcepts
The Objective of this workshop is to develop skills in designing and delivering training including:
developing self confidence
developing presentation skills
lesson planning
training methods
more...
A Plus Essentials Technical
This workshop will consist of the following lessons::
Personal Computer Components
Operating System Fundamentals
PC Technician Professional Best Practices
Installing and Configuring System Components
Lesson 7 Troubleshooting System Components
more...
From Skills Matter
Java Power Tools Bootcamp - 5 days - UK


The Java Power Tools Bootcamp is a comprehensive, innovative and hands-on workshop covering best-of-breed open source tools and techniques for Agile Development in Java. Learn how to optimise your development process, hone your programming skills and know-how, and ultimately produce better software. And have fun while you're doing it!
The course is an intensive 5-day workshop, with a mixture of
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From Future Media Concepts
Adobe Captivate 4 Beyond the Essentials
Module 1: Reviewing the Essentials
# Set General Preferences
# Rehearse a Script
# Set Recording Preferences and Keys
# Record a Custom Simulation
# Edit a Text Capture Template
Module 2: Importing and Branching
# Import a PowerPoint Presentation
# Edit a PowerPoint Presentation
# Resize a Project
# Import Project Slides and Objects
# Label a Slide
# Use Buttons to Create a Branch
#
more...
From Technology Ed
Leading Teams



Leading Teams
For registratio info, please visit:
http://www. technologyed. com/ courses/ c110/ index. php
Course Description
Leading Teams is a course that provides the knowledge and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational
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From e-Telligent Solutions, Inc
C PROGRAMMING COURSE
During this course, the student is introduced to the concepts behind programming, and how they are implemented in the design of the C language. Each lesson contains examples and exercises to sharpen their newly learned skills.
Upon completing the course the student should be in a position to apply the programming mindset, backed up by the C language, to solve real business problems in the real
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From Web Courses Bangkok
Web Site Design - Beginners course in making professional web sites









...Design Course in Bangkok
So what are the facts?
The lessons are conducted in English by qualified and experience teachers.
The course contains 4 weekly lessons, each is 4 hours long with 1 extra hour for any questions you might have
(total hours: 16)
Each week you will be asked to do at least 3-4 hours home study between each lesson using video and online tutorials.
We provide
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From Centro Machiavelli
Intensive Italian course
Intensive Italian course
4 hours a day from Monday to Friday
Depending on the level of proficiency, measured by a test, the student is assigned to the corresponding level, from level 1 for beginners to 9th in specialization.
The study of grammar, syntax and idiomatic forms. Practical usage of what has been studied through controlled exercises with vocabulary work.
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Super-intensive Italian course
Super-intensive Italian course
4 hours a day from Monday to Friday
Depending on the level of proficiency, measured by a test, the student is assigned to the corresponding level, from level 1 for beginners to 9th in specialization.
The first four hours are the same as for the intensive lesson. The last two hours are mainly dedicated to oral expression and comprehension or to the development of
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Semi-intensive Italian course
Semi-intensive Italian course
2 hours a day from Monday to Friday
Depending on the level of proficiency, measured by a test, the student is assigned to the corresponding level, from level 1 for beginners to 9th in specialization.
This Italian language course was created to fill language gaps: either in grammar and syntax or in oral and written expression and understanding.
more...
Music and Singing
...era lovers and singers:
Courses are done in cycles of 10 lessons and each lesson is 50 minutes.
Students may decide together with the teacher the course program according to their needs.
Diction course
Pronunciation, analysis and classification of Italian phonemes, diction and interpretation of lyrics
and characters.
History of Italian Opera 400 years of history of Italian opera focusing
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From Wallace School of Transport
LGV C1 Ambulance Truck
C1 driving licence course provides an introduction about the rules and procedures required when driving a 7. 5 tonne truck/ Ambulance. During your lesson you will be driving on-road in various traffic situations and completing an off-road reversing exercise. It enables you to attain the C1 Licence by the DSA. This is available at Greenwich, Wembley and Park Royal.
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From Family Therapy Training Institute of Miami
Family Effectiveness Training




...cs/ Latinos.
This advanced-level training consists of 13 lessons. It is delivered in a series of 3, three-day workshops (9 days total) over a period of several months. These workshops include in-depth training on the basic Family Effectiveness Training model and concepts, basics of BSFT as it relates to FET, as well as treatment planning and orchestrating change. Both live and videotaped
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From E-Tek Computer Training
Adobe Dreamweaver CS5 Level 2



...al files with Dreamweaver.
Course Content
Lesson 1: Working in Code View
Topic 1A: Use Coding Tools
Topic 1B: Search for and Replace Code
Topic 1C: Add Design Notes and Comments
Lesson 2: Formatting with Advanced CSS Techniques
Topic 2A: Use External Style Sheets
Topic 2B: Create a Layout Using CSS
Topic 2C: Apply Rollover Effects Using
more...
From Bpminstitute.org
Process Modeling Analysis and Design As Is To Be




...for modeling, analysis and design.
The section of this lesson on modeling provides insight on how to depict business processes via maps and models in order to prepare for the analysis and improvement of business process performance. You will learn the significance of creating the right context for process modeling and the definition of clear boundaries.
The section on analysis examines
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BPM 102 Getting the Most Out of BPM Tools and Technology




...nce management a with no programming required!
This lesson builds on the previous day for those interested in the technology side of BPM. It explains the basics of BPM tools and technology and shows the student how to get the most out of their capabilities to improve the business. It also explains how these tools work together in a BPM Suite, best practices for matching the right set of
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From E-Tek Computer Training
CompTIA A Certification 2009 Objectives
....
support personal computer security.
Course Content
Lesson 1: Personal Computer Components
Topic 1A: Personal Computer Components
Topic 1B: System Unit Components
Topic 1C: Storage Devices
Topic 1D: Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals
Topic 2A: Personal Computer Operating Systems
Topic 2B: Windows User Interface Components
Topic
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CompTIA Network 2009 Objectives
...09 objectives (exam number N10-004).
Course Outline
Lesson 1: Network Theory
Topic 1A: Networking Terminology
Topic 1B: Network Building Blocks
Topic 1C: Standard Network Models
Topic 1D: Physical Network Topologies
Topic 1E: Logical Network Topologies
Topic 1F: Network Categories
Lesson 2: Network Communications Methods
Topic 2A: Transmission Methods
Topic 2B:
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From Modulus
Oracle 10g New Features for Programmers Training





This class will introduce the experienced Oracle DBA to the new features contained in Oracle Database 10g. As students are introduced to the various new features, labs will reinforce the material presented in this course. Once this course is completed, the student will have gained the foundational knowledge to begin to administer Oracle 10g databases.
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From LaMarsh & Associates, Inc.
LaMarsh Six Sigma Managed Change(tm) Application Workshop




Making your implementation easier and sustainable...
Six Sigma is a powerful process for identifying and justifying process change. But, so often, it is people in the organization (who are being required to change their behaviors) who will determine whether the change itself can ever deliver results that are sustainable. Whether we like it or not, these "Targets" of change within the
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LaMarsh Managed Change(tm) Agent Certification








Learning, plus Certification in a Single Package
Change Agent Certification is a two-phase program in which the participant learns the Managed Change(tm) process and becomes certified as a "Change Agent". In Segment 1 the participants will 1) learn the theory, concepts, value and challenges of managing change, 2) be introduced to the Managed Change(tm) process, model and toolkit and 3) begin
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From London Language Centre
Intensive Business English
This is ideal Business people, professionals and entrepreneurs. It is useful if you wish to work in the UK or an English speaking environment. It is suitable for intermediate, upper-intermediate and advanced speakers of English.
The minimum educational requirement is high school qualifications. The minimum requirement of English is intermediate.
This course has an aditional conversation
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From Manufacturing Executive Institute
Integrating Facilities Equipment Maintenance Activties Into the Master Production Schedule
...cilities and equipment maintenance schedulinga taking a lesson from the aircraft maintenance industry.
4. Building effective maintenance schedules.
5. Determining capacity consumption characteristics of maintenance activitiesa knowing when maintenance is a constraint and when it isna t.
6. Integrating planned maintenance activities into an MPSa a blacking-outa
more...
From CIM Technologies, Inc.
Primavera 60 trainings in the Philippines
STANFORD IT LEARNING - The Training Division of CIM Technologies, Inc. is a PRIMAVERA AUTHORIZED REPRESENTATIVE in Manila, Philippines. Primavera 6. 0 training classes is 100% hands-on and comes with a free training manual - Planning & Control using Primavera 6. 0 by Paul Eastwood Harris. P6 classes are offered twice a month and limited slots only. Training duration is 24 hours or 3 days.
more...
From Sonic Training
HTML & CSS - Fundamentals -- Introduction & Intermediate
...cuments using HMTL 4.01.
Performance-based objectives
Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:
Understand what HTML is, how it is used, and how it came to be.
Use a text editor to set up both global and content structures of an HTML
document.
more...
From Aspect Training
Adobe Dreamweaver Introduction Intermediate
Aspect Traininga s Dreamweaver Introduction/ Intermediate course is the fastest, easiest, most comprehensive way to learn Adobe Dreamweaver
This course covers the basics of learning Adobe Dreamweaver and provides countless tips and techniques to help you become more productive with the program.
On this course you will learn how to create and manage web sites, build rich interactive
more...
Train the Trainer
...se we will explore all aspects of the learning cycle from lesson plans through to the evaluation of training.
Aspect's Train the Trainer training course will ensure that your trainers are exposed to the most upto-date training methodologies, approaches and techniques, providing clear examples and case studies of how these can be implemented in your training environment. With Aspect's Train
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From R&D Technologies, Inc.
PDM Administration
...This Course
Windows ® XP
Use of Color
Lesson 1: Planning for PDM
The Planning Process
Data Management Plan
Transition Plan
The VaultAdmin Tool
Lesson 2: SolidWorks Workgroup PDM Setup
Administrator Topics
The Vault
Vault Backup
Vault Restoration
Case Study: Replace the Vault
VaultAdmin Tool
VaultAdmin
more...
From Marigold Consulting
The Lesson of Weebles -- Overcoming Disappointment and Failure
Explore ways to bounce back from disappointment. Topics covered include Weebles Wobble But They Don't Fall Down, paradigm shift - viewing failure as opportunity, rebounding from disappointment, recognizing and correcting defeatist behaviors, and formulating a plan for future prosperity. Participants will realize that the power in trying is greater than the power of failure, learn how to change
more...
From SCSenglish
SCSenglish Corporate In-house English Courses Shanghai China





...time they invest in training.
o Alternatively, lesson can be conducted at our Jing An Si campus [between Nanjing Lu & Yan An Lu].
o Courses times are scheduled at our clients' convenience.
* Group Evening Class
o centrally located at our Jing An Si campus [between Nanjing Lu & Yan An Lu].
o small groups of 6 - 8 students
* Total immersion
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From Advanced Concepts
Macromedia Flash MX
...ed animation.
X Publish a Flash movie.
Course content
Lesson 1: The Flash Environment
Topic 1A: What is Flash?
Topic 1B: The Flash Work Environment
Lesson 2: Drawing and Painting
Topic 2A: Vector vs. Raster Graphics
Topic 2B: Basic Drawing and Painting Tools
Topic 2C: Creating Custom Colors, Gradients, and Line Styles
Lesson 3: Manipulating Objects
Topic 3A: Selecting Objects
Topic 3B:
more...
MS FrontPage
...anet or the World Wide Web.
Performance-Based Objectives
Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of thes course, students will be able to:
Identify site-planning considerations, create a new web, a home page, and add and format text on the home page.
Create and modify tables.
Connect pages.
more...
Linux +
...on.
Install a custom Linux installation.
Course Content
Lesson 1: History and Development of Linux
Topic 1A: A Brief History of Linux
Topic 1B: Benefits of Linux
Topic 1C: Acquiring and Using Linux
Topic 1D: Examining Linux Distributions
Lesson 2: System Access
Topic 2A: Logging In and Using the Linux System
Topic 2B: Entering Commands
Topic 2C: Getting Help
Topic 2D: Obtaining
more...
Security +
...acks.
respond to software-based attacks.
Course Content
Lesson 1: Identify Security Threats
Topic 1A: Classify Network Attacks
Topic 1B: Classify Software-Based Attacks
Lesson 2: Harden Internal Systems and Services
Topic 2A: Harden Base Operating Systems
Topic 2B: Harden Directory Services
Topic 2C: Harden DHCP Servers
Topic 2D: Harden Network File and Print Servers
Topic 2E: Harden
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customer services
...in a healthy level of work-related stress.
Course Content
Lesson 1: Understanding Customer Service
Topic 1A: Describe Customer Service
Topic 1B: Identify Customer Expectations
Topic 1C: Commit Yourself to Providing Excellent Customer Service
Lesson 2: Focusing on the Customer
Topic 2A: Create a Positive First Impression
Topic 2B: Identify and Help Meet the Customer s Needs
Topic 2C: Create a
more...
Project Management
...ontrol the project.
close the project.
Course Content
Lesson 1: Initiating a Project
Topic 1A: Select a Project
Topic 1B: Create a Project Charter
Lesson 2: Planning Your Work
Topic 2A: Develop an Initial Project Plan
Topic 2B: Create a Scope Statement
Topic 2C: Develop a Work Breakdown Structure (WBS)
Lesson 3: Developing Project Schedules, Cost Estimates, and Budgets
Topic 3A:
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From Intellisoft Systems
Advanced Microsoft Excel 2007



... Advanced Excel Tips & Techniques:
Day 1
Advanced Excel Lesson 1:
Calculating Data with Advanced Functions & Formulas
Manage Cell and Range Names
Calculate Data Across Worksheets
Using Special Functions like VLOOKUP
Analyze Data with Logical and Lookup Functions
Advanced Excel Lesson 2:
Organizing Worksheet and Table Data
Create and Modify Tables
Format Tables in Excel
Sort or
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From Sunshine Career Institute
Security Officer Training
... mandated terrorism awareness training.
In addition to lesson instruction, at Sunshine Career Institute Inc, we ensure that every student's license application is complete and filled out properly, applications are notarized, and free finger print card and passport photo are provided for our students. Students who have completed the initial 24 hour program must return within six months to
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From Knowledge Source Inc
Word 2007 Crash Course - Learn Word in One Day
...Lesson 1: Starting Out
Meeting Microsoft Office Word 2007
Creating a Document
Navigating in Your Document
Doing More with Your Document
Working with Your Document
Getting Help in Word
Lesson 2: The 2007 Interface
Getting Acquainted
The Quick Access Toolbar
Ribbons and Chunks
The Home Ribbon
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Access 2007 Level I Introduction
...formation in the database.
Course Content:
Lesson 1: Exploring the Microsoft ® Office Accessa 2007 Environment
Examine Database Concepts
Explore the User Interface
Use an Existing Access Database
Customize the Access Environment
Obtain Help
Lesson 2: Designing a Database
Describe the Relational Database Design Process
Define Database Purpose
Review
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Access 2007 Level II Intermediate
...vanced courses in Access 2007.
Course Content
Lesson 1: Controlling Data Entry
Restrict Data Entry Using Field Properties
Establish a Pattern for Entering Field Values
Create a List of Values for a Field
Lesson 2: Joining Tables
Create Query Joins
Join Unrelated Tables
Relate Data Within a Table
Lesson 3: Creating Flexible Queries
Set Select Query Properties
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Microsoft Project 2007 Crash Course Learn Project in Two Days
...oject
Managing Project Files
Getting Help in Project
Lesson 2: Starting a Project
Creating a Project
Creating Tasks
Editing Tasks
Setting Constraints
Lesson 3: Scheduling a Project
Creating the Project Calendar
Setting a Project Baseline
Setting an Interim Plan
Setting the Critical Path
Lesson 4: Using Resources
Resource Basics
Editing Resources
Resources and Tasks
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From Reeds Medical Training
Open a CNA School
...des: Credentialing documentation.
Samples: syllabus, Lesson Plans, Content Objectives, and Attendance Policy for your program. Student Enrollment Forms, Clinical Site Agreement, Pricing.
Methodology: List what methods of teaching you will utilize.
Equipment list (Where to obtain equipment)
The Curriculum for the Nurse Aide Training Program for your state
Clinical Skills
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From Cactus Language
Spanish Juniors Summer Course
...each age group.
Students receive a total of 20 Spanish lessons per week, divided into 4 lessons per day from Monday to Friday. Each lesson lasts 45 minutes. If there is a trip/ special activity planned during a weekday, classes for that day will be given on the weekend.
Please notice that all language lessons for foreigners are only available in Spanish.
At the end of the programme,
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English Junior Summer Residential Course 10-17 years old
...Lessons
The classrooms are located in the residence. They are not purpose-built classrooms, but rooms that have been rearranged for lessons. The course consists of 20 English language lessons per week (50 minutes per lesson), in international classes of up to 15 students. All students take a placement test on their first day to ensure that they are placed at the correct level (there are six
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From Moving Aware
Introduction to Feldenkrais
...
Come join us at A. Noone Feldenkrais Studio for a five lesson series. Once a week for five weeks, spend an hour on yourself and feel lighter, more relaxed, and more ready to live your life.
It's true - anyone can participate in these lessons. Lessons are tailored to each student's individual needs. You will move easily, within your range of motion, and find new movement patterns that are
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From deBono Thinking School India
CoRT (Cognitive Research Trust)








...is in mind that Edward de Bono designed the CoRT Thinking Lesson. The earlier that children can be trained in thinking skills the greater the earlier that they will develop self-esteem and self-confidence to tackle problems and assimilate knowledge.
"The CoRT Thinking Lessons are now the most widely used materials for the direct teaching of thinking as a basic life skill. The lessons have been
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From Project Management Research Institute
PMdistilled instructor led e-learning program
...rovides credits against the module.
PMdistilled guide lesson tests
Module-1 Programs, Projects and Subprojects ( 1 hour)
View the video
Read the course material
Take the online test
Module-2 Investing in the right projects ( 1 hour)
View the video
Read the course material
Take the online test
Submit it for evaluation
Module-3 The project management
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From Billy Kueek International
MasterClass Train The Trainer Certification Program
...ment Strategies.
Develop effective training with the 5-D Lesson Plan .
Learn and Apply the best combination of Training Methods.
Deliver Dynamic Icebreakers & Openers.
Maximum Learner Participation.
Communicate Clearly, Concisely & Convincingly.
Engage participants with Stories, Metaphors & Humor.
Answer professionally with Question Fielding Techniques.
Reinforce learning with Powerful
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From Mandarin House
Mandarin - Combined Chinese Course 35
The most intensive course combine the best of both: six group lessons allow you to focus on practical Chinese and Chinese characters. You can add one private lesson for review and extra practice, etc.
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From California Flower Art Academy
Floral Design Lesson Table Arrangement Centerpiece Seminar 150
For those who are interested in learning floral arrangement of centerpiece decorations which can be used for wedding party decorations, birthday party, office display or interior floral decoration etc etc., we now offer Table Arrangement Centerpiece Seminar for only $150 including flower materials and vases.
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Affordable Floral Lesson Bridal Corsage 3 Design Program $79
Learn how to make a wedding corsage at an affordable price. If you are planning to get married shortly and want to save wedding flower expenses or want to make corsage for your friend or relative who is going to get married soon, why not join this affordable program which specializes in HOW TO MAKE CORSAGE. We help you make a difference in wedding flowers.
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From Cosmic IT Solutions Pvt. Ltd
Quickbooks training in India- Quickbooks - Premier 2010

...s) starting from September 6th to 10th of June 2010.
Lesson 1: Getting Started
Topic 1A: Starting QuickBooks
Topic 1B: Identifying Components of the QuickBooks Operating Environment
Topic 1C: Opening QuickBooks Centers
Topic 1D: Opening Other QuickBooks Windows
Topic 1E: Identifying Common Business Terms
Topic 1F: Setting Up QuickBooks in Multi-User Mode
Topic 1G: Exiting QuickBooks
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From 121Speech
Online Spanish lessons
We provide personal Spanish teachers for online classes.
Connecting via Skype web cam we can tutor students from all around the world daily.
Our Spanish lesson plans are second to none with fully interactive classes.
You will learn fast with 100% attention form the native speaking teachers.
We offer a free 55 minute class so you can try before you buy.
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From Harriet Anderson - Alexander-Technik
Alexander Technique Voice and Speaking Skills - workshop in Vienna on 25 April 2009
ALEXANDER TECHNIQUE, VOICE AND SPEAKING SKILLS - a workshop in English in Vienna
at the Open University Business School, Fischerstiege 10, 1010 Vienna
on Saturday, 25 April 2009, 10am-5pm
This highly practical workshop offers you a space to explore and expand your vocal and presentation skills. Our inspiration will be the Alexander Technique, a method widely taught in performing arts colleges
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ALEXANDER TECHNIQUE in Vienna - Individual Sessions and Workshops
...ide if you want to continue.
In the course of on-going lessons you will amongst other things:
* learn how to use minimum effort to maximum effect in your daily life
* begin to discover your everyday habits of how you use yourself (how you sit, stand, walk, talk, breathe, react to stress ...)
* experiment with applying the principles of the Technique to your everyday life to
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From California Flower Art Academy
Wedding Floral Decoration Course
...types of designs
c. How many hours: Approximately 4 hour lesson.
d. When: Weekend (1st, 3rd & 4th Saturday at Burlingame or 2nd & 4th Sunday at San Jose). If you prefer to take this lesson in the evening or weekday, please
let us know accordingly.
e. What time: from 10: 00am to about 3: 00pm (30-60 minutes lunch break from 12: 30). In case of evening class (if any), class schedule is
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From Centro Culturale Giacomo Puccini
Intensive Italian Plus-5 Course
This course consists of 4 lessons of Italian language group course plus 1 extra lesson of private tuition, resulting in a total of 25 lessons per week.
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From AcademyX
HTML/CSS Fundamentals (classroom training) in San Francisco at AcademyX
...g company in the Bay Area. Students will learn HTML code.
Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:
Recognize the components of an HTML file and create such a file.
Format paragraphs and characters using HTML.
Link to local files and Web pages from
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Java Fundamentals (classroom training) in San Francisco by AcademyX
...so use many methods of the Graphics class to draw shapes.
Lesson objectives help students become comfortable with the course, and also provide a means to evaluate learning. Upon successful completion of this course, students will be able to:
List the benefits and roles of the Java programming language.
Utilize primitive datatypes, variables, constants, literals, and methods.
Implement
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From Mark's Bookkeeping Services
QuickBooks & Peachtree Training



Lean the basics of working with QuickBooks for the PC or QuickBooks for the Mac. Lean Peachtree for the PC
Taught as a one on one lesson using your actual documentation - your real bank accounts and transactions to fully understand what bookkeeping means to you and your company.
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From Canadian Education College
Diploma in TESOL
With the Specialist Diploma in TESOL, you can prepare for your career in teaching English as a second or foreign language, and will be qualified to participate in many teaching career opportunities. The Specialist Diploma in TESOL is internationally recognized by the UK.
This course is suitable for those who are new to teaching English and want to develop English Language skills in students
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From Atlantic Leadership Group
Effective Personal Productivity
-focus is: increasing personal productivity, organizational skills, delegating and developing team members, setting and accomplishing priorities, minimizing interruptions, use of calendar and time management, personal and business goal setting;
-7 weekly sessions;
-small group with certified facilitator;
-customized, upfront individual goals and objectives;
-personal coaching in addition to
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From 7i Institute
Certified Digital Forensics Examiner
... forensic examination of digital media. The focus of this lesson is to utilize advanced automated tools for the recovery of digital artifacts that are unattainable by conventional methods. There are several practical exercises that challenge even the senior cyber crime investigator. Focus is placed on using the advanced tools and thinking a outside the boxa to try to discover incriminating
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Certified Penetration Testing Consultant
...etc.
Module 3: Core Impact -- Initial Pen Test
This lesson will instruct in the use of Core Technologies, market leading commercial penetration testing application. This tool will allow the penetration tester to quickly build up a security snapshot of the target network. From here, the tester will then move onto more advanced manual methods to complete the test.
The hands-on laboratory
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From Enviroworld Consulting, LLC
Hazwoper 8 Hour Refresher Course
Course topics comply with OSHA 29 CFR 1910. 120 requirements. I will come to your site or mine...Only $125/ student
Enviroworld Consulting, LLC
Call 618-233-7646
This course meets the requirements in OSHA 29 CFR 1910. 120 for eight hours of annual refresher training for workers at hazardous waste sites. This course is designed for general site workers who remove hazardous waste or who are
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From M4 Consultants
Matlab Training
Matlab Course Outline
1. Matlab Basics
2. Plotting
3. Creating and manipulating figures
4. Functions and Scripts Lesson
5. Lesson on Data Importing and Exporting
6. Curve Fitting and Interpolation
7. Frequency-domain Analysis in Matlab
8. Simulating differential equations
9. Advanced Visualization Tools
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From Petz Central
Dog Obedience Course



...ehaviour Problems besdies Basic Obedience.
DURATION : 10 Lessons of 1 hour Each.
TIME : Evenings between 5. 30 - 9. 00pm (Time to be mutually agreed/ upon).
Day time lessons for those who can make it can also be arranged. Usually 9. 00 - 10. 00am
FEE : $800. 00 (Payable at the commencement of the Course).
VENUE : Your place.
COURSE CONTENT
THEORY - Dog Psychology in relation to Dog
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From Solveway
Microsoft Excel 2000
...hould understand how to use Windows.
Course content
Lesson 1: Excel basics
The paper spreadsheet
The Excel program
The workbook environment
Lesson 2: Entering data and navigating in a worksheet
Entering and correcting data
Saving a file
Using formulas
Opening a second file
Navigation and movement techniques
Lesson 3: Modifying a workbook
Working with ranges
Working with
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From Victoria International College of Business and Technology
PMP Project Management Professional Certificate Exam Training in Toronto
...s, last 10 weeks)
Welcome you for the first free trial lesson!
Please call David Li to 647-290-5809 or email to davidli@viccollege. com for further inquiry and reservation.
You Will Learn How To:
a Prepare to pass the PMP exam
a Navigate the process groups and knowledge areas of the PMBOK Guide
Course Benefits:
PMP credential is recognized as the universal standard of the
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SAP HR Training Class Toronto Class on each Sat Free one trial lesson
SAP HR Training Class Toronto
New Session Class Schedule: Dec 20, Sat 9am-1pm
(Later on Each Saturday from 9am-1pm)
We invite you to attend info session and one class for free on Sat!!! Please call David Li to 647-290-5809, 416-665-1888 or email to davidli@viccollege. com for further inquiry and reservation.
SAP HR Course Overview
This HR training is designed to start with a basic
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Computerized Accounting Simply Accounting QuickBooks AccPac Excel
...pm (Total 30 hours)
Welcome you for the first free trial lesson!
Please call David Li at 647-290-5809, 416-665-1888 or email at davidli@viccollege. com for further inquiry and reservation.
Course Introduction:
Are you ready to move into the modern world of Computerized Accounting? If you are, this course is for you.
The Computerized Accounting program will introduce you the most
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From 4c-learning Solutions Pvt. Ltd.
Instructional Design Workshop





...ept
Procedure
Process
Principle
Course Map
Lesson plan
Assignment 2,3,4,5 (Project Work)
MODULE-6
Content
Research
Chunking
Sequencing
Mapping
Defining Instructional Strategies
Broad Types of Instructional Strategies
Macro Instructional Strategies
Micro Instructional Strategies
Additional Instructional Strategies
Content Centric
Learner
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From Languages Point
Individual Italian lessons


...lesson times and days, need to study specific aspects of the language or wish to receive maximum benefits from a course, we offer individual courses where students can dedicate up to 8 hours a day to the learning of the languages including lunch with the teacher. All our courses are held by highly qualified teachers, specialized and accredited in the teaching of Italian as a second language.
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From Corporate Education Group
PowerPoint 2003 Level II
...ce, and online presentations.
What you will learn:
Lesson 1: Creating a Custom Design Template
Topic 1A: Define Design Template Characteristics
Topic 1B: Create a Custom Color Scheme
Topic 1C: Set Up a Slide Master
Topic 1D: Format Custom Bullets
Topic 1E: Add a Footer
Topic 1F: Modify the Notes Master
Topic 1G: Save a Custom Design Template
Lesson 2: Adding
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ITIL Service Management Essentials
The IT Infrastructure Library (ITIL) is one of the fastest growing areas in IT today. ITIL is a set of best practices for managing IT services, originally developed in the UK more than 10 years ago. ITIL offers IT organizations a way to manage the requirement that they do more with less by providing process improvement and metrics for measuring performance and return on investment.
Service
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From Mystery Method
Mystery Method Seduction Boot Camp



You can learn from highly-trained Mystery Method Master instructors - live! Imagine spending 25-30 hours over a weekend with the world's top pickup artists, who will teach you everything from how to attract beautiful women in any situation to how to find and get the type of long-term girlfriend you want. At a bootcamp, you get to see and hear Mystery's techniques - many of which are brand new and
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From Corporate Education Group
Word 2003 Level I
...ctured hands-on activities.
What you will learn:
Lesson 1: Creating a Basic Document
Topic 1A: The Word Environment Topic 1B: Get Help Using Word Topic 1C: Enter Text Topic 1D: Save a New Document Topic 1E: Preview a Document Topic 1F: Print a Document
Lesson 2: Editing a Document
Topic 2A: Navigate in a Document Topic 2B: Insert Text Topic 2C: Select Text Topic
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Word 2003 Level II
...eation.
Perform mail merges.
What you will Learn:
Lesson 1: Managing Lists
Topic 1A: Sort a List
Topic 1B: Restart a List
Topic 1C: Create an Outline Numbered List
Topic 1D: Customize List Appearance
Lesson 2: Customizing Tables and Charts
Topic 2A: Sort a Table
Topic 2B: Modify Table Structure
Topic 2C: Merge or Split Cells
Topic 2D: Position Text in a Table Cell
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Word 2003 Level III
...
Create a form.
Use XML in Word.
Course Content
Lesson 1: Using Microsoft Office Word 2003 with Other Programs
Topic 1A: Link to a Microsoft Office Excel 2003 Worksheet
Topic 1B: Link a Chart to Excel Data
Topic 1C: Send a Document Outline to PowerPoint
Topic 1D: Extract Text from a Fax
Topic 1E: Save a Document as a Different File Format
Topic 1F: Look Up Information
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Access 2003 Level I
... and modify Access reports.
What you will achieve:
Lesson 1: An Overview of Access 2003
Topic 1A: Relational Databases Topic 1B: The Access Environment Topic 1C: The Database Environment Topic 1D: Examine an Access Table
Lesson 2: Managing Data
Topic 2A: Examine an Access Form Topic 2B: Add and Delete Records Topic 2C: Sort Records Topic 2D: Display Record Sets Topic
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Access 2003 Level II
... Microsoft Word and Excel.
What you will learn:
Lesson 1: Planning a Database
Topic 1A: Design a Relational Database
Topic 1B: Identify Database Purpose
Topic 1C: Review Existing Data
Topic 1D: Determine Fields
Topic 1E: Group Fields into Tables
Topic 1F: Normalize the Data
Topic 1G: Designate Primary and Foreign Keys
Lesson 2: Building the Structure of a
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Access 2003 Level III
...by using various utility tools.
What you will learn:
Lesson 1: Structuring Existing Data
Topic 1A: Import Data Topic 1B: Analyze Tables Topic 1C: Create a Junction Table Topic 1D: Improve Table Structure
Lesson 2: Writing Advanced Queries
Topic 2A: Create Unmatched and Duplicates Queries Topic 2B: Group and Summarize Records Using the Criteria Field Topic 2C: Summarize Data with
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Excel 2003 Level I
...he layout of the Excel window.
What you will learn:
Lesson 1: Getting Started with Excel
Topic 1A: An Overview of Excel
Topic 1B: Navigate in Excel
Topic 1C: Select Data
Topic 1D: Enter Data
Topic 1E: Save a Workbook
Topic 1F: Obtain Help
Lesson 2: Modifying a Worksheet
Topic 2A: Move and Copy Data Between Cells
Topic 2B: Fill Cells with Series of Data
Topic 2C:
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Excel 2003 Level II
...ta.
Use Excel with the Web.
What you will learn:
Lesson 1: Creating and Applying Templates
Topic 1A: Create a Workbook from a Template
Topic 1B: Create a Custom Template
Topic 1C: Working with Comments
Topic 1D: Create a Hyperlink
Topic 1E: Use Web-based Research Tools
Lesson 2: Creating and Modifying Charts
Topic 2A: Create a Chart
Topic 2B: Format Chart Items
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PowerPoint 2003 Level 1
...are to deliver a presentation.
What you will learn:
Lesson 1: An Orientation to PowerPoint
Topic 1A: The PowerPoint Environment
Topic 1B: Orientation to Views
Topic 1C: Navigate Through a Presentation
Topic 1D: Edit Slide Text
Topic 1E: Save the Presentation
Topic 1F: Run a Slide Show
Lesson 2: Beginning a Presentation
Topic 2A: Create a New Presentation
Topic 2B:
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From Artisan Training College WEEKEND TESOL
Weekend TESOL in Canada


...e you to the theory and practice of teaching methodology, lesson planning and classroom management skills.
Train for 2 days in Canada, with immediate job placement available.
You will leave our course armed with an exposure to dynamic, latest teaching methods used by ESL teachers across the world.
A vital tool for any teacher is confidence in their ability to effectively teach English. Our
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From Corporate Education Group
Oracle Database 10g Administration Workshop I
...ity, user management, and backup/recovery techniques. The lesson topics are reinforced with structured hands-on practices. This course is designed to prepare you for the corresponding Oracle Certified Associate exam. Who should attend: Database Administrators Sales Consultants Support Engineer Technical Consultant
Course Objectives:
Install and configure the Oracle Database 10g
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Oracle Database 10g Administration Workshop II
...he Scheduler, and Automatic Storage Management (ASM). The lesson topics are reinforced with structured hands-on practices and a workshop. This course is designed to prepare you for the corresponding Oracle Certified Professional exam. Who Should Attend: Sales Consultants Database Administrators Support Engineer Technical Consultant
Prerequisites:
Oracle Database 10g: Administration
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Oracle9i DBA Fundamentals I
This course is designed to give the Oracle database administrator (DBA) a firm foundation in basic database administrative tasks. Students will gain a conceptual understanding of the Oracle9i database architecture and how the architectural structures work and interact with one another. Students will also create an operational database and properly manage the various structures in an effective and
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From The New Village School LLC
Italian Intensive Individual Courses in Italy
The course is designed for people who would like to study Italian intensively on an individual base.
It a a 4 hour a day for a total of 80 hours in 4 weeks.* This is the standard course and is recommended for those who wish to obtain excellent results in the development of their language skills.
The schedule of the courses is the following: from Monday to Friday, from 9.00 to 13.00 or from
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From Simply Effective --> Results!
It s a matter of time

Give me 15 minutes I ll improve your people s efficiency and your sales
A century ago, a renowned efficiency expert Ivy Lee, approached Charles Schwab who at the time was President of Bethlehem Steel. Lee said, I can improve your people s efficiency - and your sales if you allow me to spend just 15 minutes with each of your executives. In this class I ll share the results of this offer
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From Kirk Miller & Associates, Inc.
Customer Service at Its Best

Customer service is the most resource-intensive part of any business. Customer service comprises not just the ability to respond to customers when they have questions, but also the ability to make it convenient and desirable to do business with you.
We believe that seminars, workshops and skills training should be interesting and inspiring, and should include practical examples that can be
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