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Access 2002 Advanced on-line e-learning cbt (computer based)cd rom ...Lesson 1: Sharing Data Introduction Lesson Objectives Opening Access Opening The Northwind Sample Database Exporting Data Viewing Exported Data Exporting Data In HTML Format Opening An HTML File Sharing Reports Emailing A Report The Snapshot Viewer Viewing An Attachment Printing A Report Creating Backward Compatible Databases Renaming A Database Opening A Converted Database  more...
Access 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...Lesson 1: The Access Interface Introduction Lesson Objectives Opening Access Opening The Northwind Database Customizing The Interface Creating A New Folder Other Options Changing The Default Database Folder Specifying Keyboard Behavior Setting Default Field Types & Sizes Creating A New Database Opening A Table Using Find Search Options Using Replace Filtering By Form Removing  more...
Access 2002 Basic on-line e-learning cbt (computer based)cd rom ...Lesson 1: The Access Interface & Database Objects Introduction Lesson Objectives About Databases Access Database Files Opening Access The Title Bar The Menu Bar The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status Bar Database Objects Opening  more...
Excel 2002 Basic on-line e-learning cbt (computer based)cd rom ...Lesson 1: The Excel 2002 Interface Introduction Lesson Objectives Opening Excel About Workbooks The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The Task Pane The Formula Bar  more...
Excel 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...Lesson 1: The Document Window Introduction Lesson Objectives Opening Excel Opening An Existing Workbook Splitting A Worksheet Vertically Splitting A Worksheet Horizontally Removing Splits Freezing Panes Unfreezing Panes The Watch Window Adding A Watch Deleting A Watch Hiding A Column Displaying A Hidden Column Hiding Rows Manually Hiding Rows And Columns Inserting A Column  more...
Excel 2002 Advanced on-line e-learning cbt (computer based)cd rom ...Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View Sorting Data Then By Sorting  more...
Outlook 2002 Volume 1 and Volume 2 on-line e-learning cbt (computer based)cd rom ... 1 and Volume 2 Microsoft Outlook 2002 - Volume 1 Lesson 1: What is Outlook? Introduction Lesson Objectives Opening Outlook Outlook 2002 Components Outlook 2002 Components - Calendar Outlook 2002 Components - Contacts Outlook 2002 Components - Tasks Outlook 2002 Components - Notes Outlook 2002 Components - Deleted Items Microsoft Office Integration Internet Explorer  more...
Powerpoint 2002 Basic on-line e-learning cbt (computer based)cd rom ...Lesson 1: The PowerPoint 2002 Interface Introduction Lesson Objectives Opening PowerPoint The Title Bar The Menu Bar The Standard & Formatting Toolbars The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane Applying A Layout About  more...
Powerpoint 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...Lesson 1: Slide Masters Introduction Lesson Objectives Opening PowerPoint The Recently Used File List About Slide Masters Viewing Designs In A Presentation Switching To Slide Master View Inserting A Title Master Inserting A Slide Master Background Options Applying A One Color Gradient Applying A Textured Fill About Patterns Applying A Picture Fill Formatting Master Slide Styles  more...
Powerpoint 2002 Advanced on-line e-learning cbt (computer based)cd rom ...Lesson 1: Templates, Meeting Minders & Save Options Introduction Lesson Objectives Opening PowerPoint Overview Of Templates Design Templates Content Templates Creating A Presentation From A Content Template Modifying A Presentation Inserting A Slide From Outline Inserting Slides From Files Adding A Presentation To Favorites List Other Information Meeting Minders Meeting Minutes  more...
Windows XP Basic on-line e-learning cbt (computer based)cd rom ...Lesson 1: Introduction To Windows XP Introduction Lesson Objectives The Windows Desktop The Auto Arrange Feature The Desktop Cleanup Wizard The Start Menu Opening A Program Closing A Program Using The File Menu The File Menu Different Ways Of Opening Programs The Minimize Button The Restore Button The Maximize Button Switching Between Windows Using The Scroll Bars Tiling  more...
Windows XP Networking Internetworking on-line e-learning cbt (computer based)cd rom ...Lesson 1: Windows XP Internet Explorer Introduction Lesson Objectives Basics Of Internet Choosing A Service Provider My Network Places System Folder Network Connections System Folder The New Connection Wizard Creating A New Connection Completing the New Connection Wizard Connection Properties Dialog Box The General Tab The Options Tab The Security Tab The Networking Tab The  more...
Windows XP Advanced on-line e-learning cbt (computer based)cd rom ...Lesson 1: Managing Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing The Default Langauge Adding  more...
Word 2002 Basic on-line e-learning cbt (computer based)cd rom ...Lesson 1: Touring The Word Window Introduction Lesson Objectives Opening Word 2002 The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler Overview The Status Bar  more...
Word 2002 Intermediate on-line e-learning cbt (computer based)cd rom ...Lesson 1: New Features, AutoCorrect & AutoText Introduction Lesson Objectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing Formatting Comparing Formatting  more...
Word 2002 Advanced on-line e-learning cbt (computer based)cd rom ...Lesson 1: Building Tables & Charts Introduction Lesson Objectives Opening Word The Task Pane Inserting Headers & Footers Inserting A Picture In A Header Formatting Text In A Header Defining A Style The Style & Formatting Task Pane Switching Between Headers & Footers Inserting Text In A Footer Inserting Page Numbers Inserting A Section Break Creating A Different Header & Footer  more...
Foundations for Business Execution on-line e-learning cbt (computer based)cd rom ... create an execution culture in your organization. In one lesson, you'll examine execution cultures to uncover what execution is and what it is not. You'll explore personal accountability and energy, two inherently important parts of an execution culture. Finally, you'll see how business execution equips organizations to handle change. In another lesson, you'll see how an execution culture will  more...
Creating a Business Execution Culture on-line e-learning cbt (computer based)cd rom ... part to create an execution culture in your company. One lesson explores the critical role leaders play in creating an execution culture. You'll learn about ways to turn your visions and ideas into actions. Do you have the right team in place to execute your ideas? You'll learn about assessing talent in both your existing team members and in potential new hires. Will the same team still be  more...
Business Execution in Action on-line e-learning cbt (computer based)cd rom ...ss, the strategy process, and the operations process. One lesson will explore ways to employ the principles of business execution to improve and streamline these processes. All too often, organizations think of the people process, the strategy process, and the operations process as three distinct and separate entities, when in fact, they are closely and critically interrelated. Have you ever  more...
Identifying Your Customers Expectations on-line e-learning cbt (computer based)cd rom ...oyees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based)cd rom ...propriately with the resources available to you.The first lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only must you measure the right areas--you must also have a system in place that will allow you to act on its  more...
Bridge the Expectations Gap on-line e-learning cbt (computer based)cd rom ... your company is a delight or a disappointment. The first lesson describes the common causes of the gaps between what customers want, and what they receive from your company. Perhaps policies that impact on customer service are set without input from either the customers themselves, or the frontline employees who are the best qualified to know what customers want. Maybe your company's  more...
Leading a Customer-focused Team on-line e-learning cbt (computer based)cd rom ...ctations while still achieving corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and support the team's  more...
Cisco CVOICE 8 0 QoS Mechanisms on-line e-learning cbt (computer based)cd rom Cisco CVOICE 8.0: QoS Mechanisms Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) IP networks must provide a number of services to adequately support voice transmission using VoIP. These services include security, predictability, measurability, and some level of delivery guarantee. Network administrators and architects  more...
From Online Training Directory
Safety Director Program (OSHA Emphasis) on-line e-learning cbt (computer based)study at homecourseware ... to take your time and make sure that you understand each lesson in full detail. The Safety Director course is an online, self-paced course that will assist new and experienced safety directors improve their skills. Through readings, web-searches, online discussions, and other directed activities, the students will improve their understanding of safety in their industry including OSHA  more...
OSHA 8-Hour Hazwoper Refresher on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. This course is intended to assist in satisfying the annual training requirement of the Hazardous Waste Operations and Emergency Response (HAZWOPER) rule, found in Title 29 of the Code of Federal Regulations Part 1910.120. The standard was specifically developed to protect workers  more...
DOT Hazardous Materials Transportation on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. The course meets the requirements for training as specified in 49 CFR 172 Subpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee who will operate a motor vehicle. Who Should Take This Course: Hazardous  more...
Hazardous Waste Management and Shipping for Environmental Professionals on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. In addition, this course includes a discussion of the DOT?s regulations for shipping supplies, equipment and samples related to hazardous waste site investigations and remediation activities.Who Should Take This Course: Environmental professionals who are 1) involved with  more...
Laboratory Audit Essentials on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... to take your time and make sure that you understand each lesson in full detail. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Who Should Take This Course: Enviromental professionals who use  more...
Hazard Communication (HazCom) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Who Should Take This Course: -All workers exposed to hazardous chemicals in all industrial sectors -All employers who subject their employees to hazardous chemicals -All employers who have employees that are exposed to hazardous chemicals. Topics include: 1. Introduction to the  more...
Shipping Infectious Substances (IATA and DOT) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Who should take this course: Anyone who... -Prepares hazardous materials for transportation; Selects packaging or packages hazardous materials; -Completes a shipper`s declaration or other paperwork associated with the transport of hazardous materials; -Loads, unloads, or handles  more...
Learn HTML All By Yourself- Advanced on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ... fills in the form and then submits it to you. After this lesson, you will be able to create your own custom forms. For specific topics studied in this 5 week advanced course, click on the link at the bottom of this page that reads "Preview of lesson contents and lesson plans". The structure of each lesson is the same as that of our 6 week introductory course and is written by the same author,  more...
Introduction to Technical Writing for Industry on-line e-learning cbt (computer based)study at homecourseware ...he key activities in a technical communicator?s day. Each lesson focuses on a specific area of technical communications and you will receive information, resources, questions and assignments geared towards the specific area. You can email any questions, thoughts, or concerns you may have at any time. After your writing assignment has been completed and submitted, it will be reviewed and  more...
HTML Lessons in Web Page Design - 10 Week Facilitator Led on-line e-learning cbt (computer based)study at homecourseware ...th facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your favorite charity, for your business, or for your own personal needs. John Gilson, the author of these lessons, is a teacher and Mathematics Department Head and has taught programming courses for several years in both day school  more...
Client/Server Development and Remote Data Access in Visual Basic on-line e-learning cbt (computer based)study at homecourseware ...asic source code and executables. As a result, the sample lesson for week 1 is presented here as a summary of the information that is part of the course material and the first assignment. This is a hands on course! While the material will help explain concepts and method of implementation, the majority of the learning is accomplished through actual development. Therefore, with the exception of  more...
Instructor Led-Search Engine Training Workshop on-line e-learning cbt (computer based)study at homecourseware ... to complete the course? It will take you a week for each lesson. At that time you will have send the week?s activity to the instructor for review. We do ask that you complete the course within 8 weeks. 2. Who should take this course? This course is designed for anyone wanting to learn strategies to improve search engine positioning process for their Website. Are you? ? a professional seeking  more...
eMarketing 1.1 on-line e-learning cbt (computer based)study at homecourseware ...eting Association`s complete basic e-marketing course. 5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail. Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business  more...
Advanced e-Mail Marketing on-line e-learning cbt (computer based)study at homecourseware ... a student board and web based instruction. 5 interactive lessons, and a final exam. Each lesson takes about 3 hours to complete the entire course takes about 4 weeks. A personalized certificate of completion will be mailed to you at the end of the course. Regardless of the posted "Start Anytime" or fixed dates we publish the course starts on the 1st of each month. It is best to pay and  more...
The Power of Animation: Learn Flash in Five Days on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed for first time Flash users who are interested in exploring the possibilities of animation. This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!  more...
Effective Business Presentations Using Flash on-line e-learning cbt (computer based)study at homecourseware ...lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if you do not consider yourself an artist, mastering  more...
Legal Research and Writing on-line e-learning cbt (computer based)study at homecourseware ...ugh course and/or chapter objectives and quizzes for each lesson. Written assignments provide students with the opportunity to sharpen their analytical and writing skills. Direct communication occurs between students and instructor through the classroom setting, e-mail, message board, chat rooms, or phone. Attendance at the live chat is not mandatory, but it has been found to be enjoyable by  more...
A Workshop Approach to Mastering RoboHelp Office (Latest Release) on-line e-learning cbt (computer based)study at homecourseware ... by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help project using the techniques and objectives discussed in each lesson plan. Actual problem solving situations will be introduced to reinforce the concepts presented in the lesson plan. By actually working through these  more...
Authorware for Educators on-line e-learning cbt (computer based)study at homecourseware ...ough the development of several Authorware projects. Each lesson in the textbook begins with an overview of its contents and a series of short Authorware projects for you to complete. The textbook includes time limited Authorware software. An instructor is available by e-mail to answer questions about the projects. Taking this course is a very inexpensive way of learning how to develop  more...
Learn How to Repair Computers: Get Certified in 7 weeks on-line e-learning cbt (computer based)study at homecourseware ... other piece of information that is vital to know - every lesson will also cover A+ certification so it will be imperative you pay attention to each word in each lesson. There will also be an actual sample test at the end of the course. By the time, you finish this course in 7 weeks; you will know what makes a computer work and how to repair it when it does not work. You will also be ready to  more...
A+ 2003 Complete Bundle (90 days of online training for PC Technicians) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ...asy-to-use navigation and completion tracking, within the Lesson page bookmarking, interactive glossary, real world training examples, system user guide, pop-up definitions, interactive hands-on lessons, simulations, audio narration, graphics, animations, screenshots and much more! To become A+ certified through CompTIA, you must pass two exams: the Core test and the DOS/Windows test. Neither  more...
Search Engine Marketing Strategies for Small Business Operations - Instructor Led on-line e-learning cbt (computer based)study at homecourseware Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...
Internet Explorer 7 Series on-line e-learning cbt (computer based) .... Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio accompanies each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in  more...
Shipping with Dry Ice on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Description This course, "Shipping with Dry Ice", has been  more...
RCRA and DOT Refresher on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly  more...
IATA Dangerous Goods on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. "IATA Dangerous Goods Training" has been designed with specific exercises related to the transportation of dangerous goods by air from a shippers perspective. This course covers the fundamentals of shipping dangerous goods by air according to the IATA regulations. Our 10 step  more...
IATA Productos Peligrosos on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. "IATA Capacitacion de Productos Peligrosos" se ha dise?ado con los ejercicios espec?ficos relacionados con el transporte de productos peligrosos por el aire de una perspectiva de los expedidores. Este curso cubre los fundamentos de los productos peligrosos del env?o por aire seg?n  more...
Lab Safety and Chemical Hygiene on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety  more...
RCRA Hazardous Waste Management for Generators on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to  more...
HyperStudio Basics on-line e-learning cbt (computer based) ...rtunity to develop both your own hypermedia project and a lesson plan incorporating the use of HyperStudio. This course is offered by a State Accredited University and offers State Board Continuing Education credits for Michigan teachers. If you are located in a state other than Michigan, please check to see if your State Board will honor the Continuing Education Credit. The course provider  more...
Integrating Technology in the Classroom on-line e-learning cbt (computer based) ...to the learning environment. These courses offer training lessons on what integrating technology in the classroom means and explores how technology can be integrated behind the scenes, such as in lesson planning, as well as within the classroom. With the correct tools, teachers can create reusable lesson plans, interactive presentations, handouts, tests, and keep track of student information,  more...
Dreamweaver 8 Series on-line e-learning cbt (computer based) .... Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio accompanies each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in  more...
Flash 8 Series on-line e-learning cbt (computer based) .... Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio accompanies each lesson page throughout the course Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in  more...
14 Purchasing Best Practices on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. 14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! You can  more...
911 OPERATOR TDD TRAINING on-line e-learning cbt (computer based) ...novative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with members of the deaf/speech impaired community via a simulated TDD machine. This course can be completed within 2 hours. Course must be completed within 6 months of enrollment. 911 OPERATOR TDD TRAINING According to the Americans with Disabilities  more...
Bartending at Home-Online on-line e-learning cbt (computer based) Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology! Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the  more...
Bartending the Easy Way-Online on-line e-learning cbt (computer based) ...e, skills that will help you succeed throughout life. The lessons taught are extremely beneficial to managers, waitresses and novice bartenders, also. Bartending the Easy Way-Online For those who are serious about becoming a professional bartender, this course could be completed in 1-2 weeks. All aspects of the business are covered and students will be well-prepared to work as a bartender, in  more...
Bartending to the Max-Online on-line e-learning cbt (computer based) ...he Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to better bartending positions or even a career in  more...
Basics Of Smart International Procurement on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Basics Of Smart International Procurement Are you responsible for increasing your organization?s international procurement and don?t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. Buying internationally involves having to expand  more...
Bloodborne Pathogens on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 4 hours. This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control  more...
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission,  more...
Comunicaci n Del Peligro (HazCom) on-line e-learning cbt (computer based) ... to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. Para Proteger trabajadores expuestos a los productos qu?micos peligrosos en todos los sectores industriales, el Gobierno Federal estableci? el Est?ndar de la Comunicaci?n del Peligro del OSHA (HazCom) 1910.1200, tambi?n conocido como la lay de "derecho para saber". Este est?ndar  more...
Customer Service for Bars and Restaurants-Online on-line e-learning cbt (computer based) Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the  more...
Microsoft Exam 70-504: TS: Microsoft .NET Framework 3.5 - Windows Workflow Foundation Application Development Training Course ...a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-504: TS: Microsoft .NET Framework 3.5 - Windows Workflow Foundation Application Development Training Course This course offers you the most effective way to earn your Microsoft Certified  more...
Effective Business Communication Series on-line e-learning cbt (computer based) ...ls.Features:Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Audio accompanies each lesson page throughout the course. Activities allow learners to apply course concepts in an interactive questioning environment. Exercises allow learners to practice in the actual application  more...
Doing Business in China ... including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed as quickly as you care to. Doing Business in China In everyday business, it?s more and more common to meet, hold conference calls, and travel overseas. When  more...
ESL for Business - E-mail Communication on-line e-learning cbt (computer based) ...can take online?" Unlike "one size fits all" courses, the lessons in this course are tailored to your problem areas. In other courses, you may only view a lesson and do self-study exercises. In this course, you have access to a teacher-tutor. In addition to doing self-study exercises in a textbook, you will have assignments that reflect real-world situations and someone who will read over your  more...
ESL for Business - Letters and Memos on-line e-learning cbt (computer based) ...can take online?" Unlike "one size fits all" courses, the lessons in this course are tailored to your problem areas. In other courses, you may only view a lesson and do self-study exercises. In this course, you have access to a teacher-tutor. In addition to doing self-study exercises in a textbook, you will have assignments that reflect real-world situations and someone who will read over your  more...
ESL for Business - Special Documents on-line e-learning cbt (computer based) ...can take online?" Unlike "one size fits all" courses, the lessons in this course are tailored to your problem areas. In other courses, you may only view a lesson and do self-study exercises. In this course, you have access to a teacher-tutor. In addition to doing self-study exercises in a textbook, you will have assignments that reflect real-world situations and someone who will read over your  more...
Expert Purchasing Management on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is confronting purchasing managers with more challenges than ever.  more...
Mastering Purchasing Fundamentals on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges.  more...
Microsoft Excel For Purchasing Professionals on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The  more...
Microsoft Office 2007 Essentials on-line e-learning cbt (computer based) ...fectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will train you how to best meet your needs through  more...
Microsoft Project For Purchasing Professionals on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to  more...
Office 2007 Series (Fast Track) on-line e-learning cbt (computer based) .... Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. audio accompanies each lesson page throughout the course Exercises allow learners to practice in the actual application being studied. Simulations teach learners to perform specific tasks in applications through guided, multi-step exercises. Find-A-Word allows learners to look up an  more...
Powerful Negotiation For Successful Buying on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you?ve been just as diligent at improving your negotiation skills, your chances of getting the best deals from your  more...
Professional Bar Management on-line e-learning cbt (computer based) Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Professional Bar Management Managing a bar or restaurant can be an overwhelming  more...
Savings Strategy Development on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you. You will learn a  more...
Senior Professional In Supply Management (SPSM ®) Certification Program on-line e-learning cbt (computer based) Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...
Supply Management Contract Writing on-line e-learning cbt (computer based) ...onable time should be given to digest all relevant course lessons and materials. Supply Management Contract Writing You?ve noticed the changes in purchasing over the past few years, haven?t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set ? contract writing. Yet  more...
Windows Vista Essentials on-line e-learning cbt (computer based) ...osoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this comprehensive training guide will showcase all that Windows has to offer. You  more...
Sexual Harassment in the Workplace Series ...e.Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Decision Point activities allow learners to work toward an outcome in an interactive environment. Exercises allow learners to practice in the actual application being studied. Courses challenge the learner with a  more...
Doing Business in India ... including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. The student will have access to this course for 1 year. This self-directed course can be completed as quickly as you care to. Doing Business in India In everyday business, it?s more and more common to meet, hold conference calls, and travel overseas. When  more...
Microsoft Exam 70-536: TS: Microsoft .NET Framework - Application Development Foundation ...a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-536: TS: Microsoft .NET Framework - Application Development Foundation This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). The MCTS 70-536  more...
Microsoft Exam 70-561: Microsoft .NET Framework 3.5, ADO.NET Application Development Training Course ...a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-561: Microsoft .NET Framework 3.5, ADO.NET Application Development Training Course This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). The  more...
Microsoft Exam 70-562: Microsoft .NET Framework 3.5, ASP.NET Application Development ...a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-562: Microsoft .NET Framework 3.5, ASP.NET Application Development This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). The MCTS 70-562  more...
Microsoft Exam 70-620: MCTS: Microsoft Windows Vista, Configuring Certification Training Course ...a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-620: MCTS: Microsoft Windows Vista, Configuring Certification Training Course The MCTS 70-620 training course TS: Microsoft Windows Vista, Configuring teaches students how to install, upgrade and  more...
Microsoft Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring Certification Training Course ...a good grasp of the material before moving on to the next lesson. 1 year access is given for this course of study which allows its use as a handy desktop reference anytime, anywhere. Microsoft Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring Certification Training Course This course, MCTS 70-640 Windows Server 2008 Active Directory Configuring training course teaches students  more...
Adobe 80 Course Online Library ...s useful features such as fast forward, pause, bookmark a lesson, track your progress plus many more. Features such as these allow you to watch the course lessons and learn just what you want. New content is added monthly, so the library of training available to you keeps getting larger, but you don`t have to pay for it. And that`s not all, with these courses you also get the following: The  more...
Practical Grant Writing I with Mentor ...s role is to advise and coach you as you move through the lessons. If you would prefer more input throughout the course, please consider taking Practical Grant Writing II with an Instructor. This course can be completed as quickly as you care to work though each lesson. Practical Grant Writing I What is commonly known as ?grant writing? is in fact a process that also includes research,  more...
Practical Grant Writing II with Instructor ...f that process. The instructor will lead you through each lesson and provide personalized feedback on assignments. Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. Participants will develop the skills necessary  more...
Certificate in Professional Technical Communication ... to but it is advised that you work your way through each lesson in a systematic manner. It is recommended that you take 6-10 weeks to complete the full Certificate in Professional Technical Communication Program.Types of Document Different types of technical document require different skills. There is certainly much overlap in the required skills, but in general they are strongly emphasized  more...
Mastering Presentation Skills for the Workplace ...t.Features: Flash and audio provide animated, interactive Lesson Introductions, Activities, and Simulations. Flash scenarios use real world situations to illustrate course concepts. Streaming video scenarios illustrate real world issues and solutions discussed in the course. Audio accompanies each lesson page throughout the course. Decision Point activities allow learners to work toward an  more...
From 123-CBT Computer Based Training
Leading Generations X and Next on-line e-learning cbt (computer based) ...t attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development opportunities. The second lesson focuses closely on Generation X. This generation's work traits, personality traits, and potential workplace conflicts are examined. A  more...
Cross-generational Workers in the 21st Century on-line e-learning cbt (computer based) ...for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the course focuses on the training needs of the generational groups that will foster their success in the workplace of the new  more...
The Manufacturing Industry Overview Version 2 on-line e-learning cbt (computer based) ...nies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete globally, and expand and market their products to emerging markets  more...
Managing the Creative Elements of Brands on-line e-learning cbt (computer based) ... to help you build your company's brand equity. The first lesson in this course demonstrates how your brand can make a great impression on consumers. The next lesson shows you how to brand your products with the perfect name and logo. This course enables you to determine if a jingle, slogan, or fictional character may be necessary to animate your brand. Finally, disclosing the secrets of  more...
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) ...portunities, influences and threats does your brand face? Lesson one explores making the most of your brand's potential by identifying the conditions needed for creating an effective and long-lasting brand extensions. You will also learn of other strategies to revitalize your brand by expanding brand awareness or by improving brand image. Then you will determining if your brand is avoiding the  more...
Lean Logic on-line e-learning cbt (computer based) Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's  more...
Lean Value on-line e-learning cbt (computer based) ...r. This course explores this value principle in depth. In Lesson 1 you'll consider the benefits of the lean transformation for your own business and look through the lean manufacturing lens to redefine product value. Then in Lesson 2 you'll learn about value-stream mapping - a technique designed by several forefounders of the lean manufacturing movement. Applying this technique to identify  more...
Lean Techniques on-line e-learning cbt (computer based) Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to  more...
Lean Strategies on-line e-learning cbt (computer based) You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for  more...
HIPAA Electronic Health Data Transactions on-line e-learning cbt (computer based) ...nting HIPAA data transaction rules. The course includes a lesson which presents basic concepts of electronic data interchange (EDI) and how EDI principles will be applied to health related business transactions. Another lesson describes the structure of technical transaction standards used in HIPAA administrative simplification rules. This course is designed to provide a managerial perspective  more...
The Contact Center and the Technical Support Agent on-line e-learning cbt (computer based) In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...
Solaris--Part 2 Network Administration on-line e-learning cbt (computer based)cd rom ...services. Identify the features of automounter. In this lesson, you will learn about Internet and Intranet services. Identify features of e-mail services. Identify the characteristics of sendmail. Identify the features of POP3. Identify the features of the Apache HTTP server. Identify the features of the Network Time Protocol (NTP). Identify requirements for maintaining site security.  more...
SAP R 3 PP Production Order on-line e-learning cbt (computer based)cd rom ...d focuses on specific subjects of the process within each lesson. The learner will understand the interface between MRP and the production activity control. The course covers an overview of the master data of the production order administration and its display within SAP R/3. The course supplies also an understanding in more depth special possibilities within the production activity control.  more...
SAP R 3 PP Prod Order Processing Capacity Planning on-line e-learning cbt (computer based)cd rom ...d focuses on specific subjects of the process within each lesson. The course covers the whole range of Production Order, from creation to execution as well as Capacity Planning where the trainee will learn to use various analysis reports and planning tables. Learn To: o Creating and Processing Production Orders. o Component and Operation Processing. o Confirming Production Orders. o  more...
Macromedia FreeHand MX Part 5 on-line e-learning cbt (computer based)cd rom ... symbols and how to export and import them. In the second lesson, the Styles panel is covered, as well as how to add and apply styles. Finally, participants learn how to import artwork. Learn To To identify features and functions of the Library panel. To create a symbol using the Library panel. To edit a  more...
The Reasons Why Diversity Matters on-line e-learning cbt (computer based) ...tiatives in the workplace and what makes them matter. One lesson will look at the history of diversity programs and how they've evolved over time. It will debunk many of the common myths associated with the concept of workplace diversity and it will explore the compelling reasons that make it necessary in today's business climate. Another lesson will explore the far-reaching implications of  more...
Six Sigma and the Voice of the Customer on-line e-learning cbt (computer based) Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased  more...
Six Sigma Listening to the Voice of the Customer on-line e-learning cbt (computer based) ...m members learn that best way. The course consists of two lessons: "Understanding Customer Requirements," and "Defining Customer Requirements." In lesson one, you'll discover methods for specifically identifying your customers--that means all your customers, including ones you may not have realized you serve--and you'll learn how to apply the Kano Model to understanding customer requirements in  more...
Six Sigma DMAIC Defining the Problem on-line e-learning cbt (computer based) ...r quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines for developing a problem statement, measuring your Six Sigma project, and determining its goal. In the second lesson, "The SIPOC Diagram," you'll learn how to create, and then apply, this useful tool to your unique situation. Finally, in "Stakeholder Analysis," you'll learn the  more...
Six Sigma DMAIC Analyzing the Data on-line e-learning cbt (computer based) There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...
The EXCEL Acronym Instilling Service Excellence on-line e-learning cbt (computer based) In advancing to new levels of customer service commitment, it's helpful to have an easy way to remember additional concepts that can make you a service superstar. Since the goal is customer service excellence, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can  more...
Six Sigma DMAIC Analyzing the Process on-line e-learning cbt (computer based) Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9  more...
Six Sigma DMAIC Improving the Process on-line e-learning cbt (computer based) ...an improvement plan, and how to avoid common pitfalls. In Lesson 1, Creating an Improvement Plan, you'll consider how to work only the best ideas into an improvement plan by brainstorming improvement ideas, and by making effective use of the prioritization matrix. You'll also be introduced to FMEA (Failure Modes and Effects Analysis) and DoE (Design of Experiment analysis), sophisticated  more...
Six Sigma DMAIC Controlling the Improved Process on-line e-learning cbt (computer based) ...Sigma language, on "controlling" the improved process. In Lesson 1 you'll look at quality control. You'll see how to build quality control "checks" into an improved process, and how to develop the best quality control plan. In Lesson 2 you'll see how you can continuously monitor an improved process by using simple charting tools. Because Six Sigma is a long term commitment, you'll also explore  more...
From HAZMAT Plans & Programs, Inc
Identifying Your Hazardous Waste on-line e-learning cbt (computer based) Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail. Apart from RCRA  more...
Stormwater Management During Construction self directed The Stormwater Management During Construction course has been developed for the Erosion Control Supervisor Responsible for the proper installation, maintenance and inspection of Best Management Practices (BMPs) for the control of erosion and sedimentation at construction sites. LEARNING OBJECTIVES: - Describe the process of erosion and sedimentation - Describe the installation  more...
DOT Hazardous Materials by Highway Training Overview on-line e-learning cbt (computer based)self directed ... Recognize and respond to possible security threats. Lessons covered: * Lesson 1: US DOT Hazardous Materials Regulations * Lesson 2: HAZMAT Compliance * Lesson 3: Hazardous Material Shipment * Lesson 4: Security After completing the program, students are able to print a HAZMAT Plans & Programs "Hazardous Materials by Highway Training Overview" Certificate from their  more...
Spill Prevention Control and Countermeasure - SPCC Online Training on-line e-learning cbt (computer based)self directed ...inning of the course - Five questions at the end of each lesson - Minimum 70% passing score Final Exam Info: - 20 questions - Minimum 70% passing score After passing the final exam, students will be able to print an HP&P Safety certificate of successful completion of Spill Prevention Control and Countermeasure training. Cost: $45. 00 Duration: 2 Hours Registration and/ or Demo:  more...
8 Hour RCRA Refresher CA on-line e-learning cbt (computer based)self directed ...niversal waste destinations Topics Covered: * Lesson 1: RCRA - The Law * Lesson 2: Hazardous Waste Identification * Lesson3: Universal Waste Quiz Info: Five questions at the end of each lesson Final Exam Info: 20 questions at the end of the course Course Duration: 8 Hours Cost: $99. 00 Upon successful completion course, students are able to print a  more...
Bloodborne Pathogens on-line e-learning cbt (computer based)self directed This training course is designed to provide a basic understanding of bloodborne pathogens, common modes of their transmission, methods of prevention, and other pertinent information. Through this course, students will able to meet the requirements of the Occupational Safety and Health Administration's (OSHA's) Bloodborne Pathogen Standard. LEARNING OBJECTIVES: Understand the bloodborne  more...
LockoutTagout for General Industry on-line e-learning cbt (computer based)self directed This course is designed to inform employees about the requirements for lockout/ tagout during servicing and maintenance of machines or equipment. Also covered are the requirements of the OSHA Lockout/ Tagout Standard, procedures for the application of locks and tags, and a discussion of the types of energy these procedures are designed to control. LEARNING OBJECTIVES: - Understand key  more...
Welding Cutting and Brazing for General Industry on-line e-learning cbt (computer based)self directed This course is intended for all employees who are required to perform the tasks of welding, cutting or brazing. The course is specifically designed to help workers meet OSHA compliance regarding welding, cutting and brazing. LEARNING OBJECTIVES: - Understand OSHAa ™s general requirements concerning welding, cutting and brazing - Identify the general safety requirements for all types  more...
Personal Protective Equipment for General Industry on-line e-learning cbt (computer based)self directed The Personal Protective Equipment course provides employers and employees with knowledge concerning the proper selection, care and use of Personal Protective Equipment (PPE). Students will be informed of the OSHA requirements for PPE compliance in the workplace. Learning Objectives: * Describe the role of PPE in controlling exposure to hazards in the workplace. * Identify parts of the  more...
Machinery and Machine Guarding on-line e-learning cbt (computer based)self directed The Machinery and Machine Guard course will help workers to protect themselves from moving machinery. After completion of this course, workers will be able to properly apply the OSHA Machine and Machine Guarding requirements to their day to day work activities. LEARNING OBJECTIVES: - Identify hazards associated in working with and around machinery and the guards used to protect the  more...
Hazardous Materials on-line e-learning cbt (computer based)self directed Hazardous materials are considered any substance or compound that has a capability of producing adverse effects on the health and safety of humans. Every year thousands of workers get injured or killed because of fatal chemical or other toxic hazards. OSHA, EPA, DOT and other authorities have provided many rules and regulations in order to prevent hazards and perform safe operations at the  more...
Walking and Working Surfaces on-line e-learning cbt (computer based)self directed The Walking and Working Surfaces course alerts participants to the hazards of walking and working surfaces and provides information about workplace action needed to eliminate or control these hazards. LEARNING OBJECTIVES: - Develop a working knowledge of key elements surrounding OSHA's Walking and working surfaces regulation - Understand key terminology concepts - Examine the  more...
Means of Egress and Fire Protection on-line e-learning cbt (computer based)self directed Cost: $20. 00 Registration: http://bit. ly/ aQIxpB Thousands of people are injured or killed because of inappropriate exit routes. This self-paced, online safety course gives students a basic understanding of means of egress and fire protection methods. LEARNING OBJECTIVES: Explore general requirements of exit routes Learn about emergency action plans Emphasize the  more...
From Michael Management Corporation
SAP101 - Introduction to SAP on-line e-learning cbt (computer based)study at homeself directed This introductory course is designed for SAP beginners and it will teach you the basics of the SAP system. This simulation course is a must for anyone wanting to learn about SAP! Course Goal: - Learn the basics of the SAP system with hands-on exercises - Learn how to navigate, search, and get help in SAP - Learn how to run and print reports - Overview of the various modules in  more...
SAP MM102 - Inventory Management & Physical Inventory on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Inventory Management and Physical Inventory component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management module. Course Goal: - perform Goods Movements - create material reservations and issue goods - post stock transfers - perform physical inventory counts and  more...
SAP BC101 - Basic SAP System Administration on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common functions for System Administrators in SAP. This simulation course is a basic requirement for every system administrator wanting to work with SAP. Course Goal: - learn basic administrator functions with hands-on exercises - work with user overview, t-code admin, lock entries - learn to read system logs and dump analysis - learn to create, copy,  more...
SAP MM101 - Materials Management - Purchasing on-line e-learning cbt (computer based)study at homecoursewareself directed This course teaches the most common end user functions in SAP's Materials Management - Purchasing module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about info records and source lists - learn how to work with purchase requisitions - create purchase orders and good receipts - process vendor invoices - run basic  more...
SAP SD101 - Sales & Distribution on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Sales & Distribution (SD) module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about customers and business partners - learn how to work with quotations and sales orders - create deliveries and billing documents - run basic sales reports Release:  more...
SAP FIAA101 - Asset Accounting on-line e-learning cbt (computer based)study at homecoursewareself directed This course teaches the most common end user functions in SAP's Asset Accounting (FI-AA) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic SAP asset accounting with hands-on exercises - learn how to work with assets, transactions and depreciation - learn how to acquire, retire and transfer assets - learn how  more...
SAP CO101 - Cost Center Accounting on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Controlling-Cost Center Accounting module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create cost centers and groups - cost center planning and budgeting - manual reposting of costs - distribution and assessment allocations - run basic cost center  more...
SAP IM101 - Investment Management on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Investment Management (IM) module. This is a simulation course. Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain  more...
SAP PS101 - Project System - Project builder on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Project System (PS) module. This simulation course is a basic requirement for every accountant or project manager wanting to work with SAP. Course Goal: - Create a Project with Work Breakdown Structures (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create  more...
SAP BI101 - Business Information Warehouse (BI & BW) on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users  more...
SAP FIAR101 - Accounts Receivable Accounting on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Accounts Receivable (A/ R) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ R accounting tasks in SAP with hands-on exercises - learn how to work with customer records, balances and line items - learn how to post, search and display customer  more...
SAP FIGL101 - General Ledger Accounting on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's General Ledger Accounting module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal - learn basic G/ L accounting tasks in SAP with hands-on exercises - learn how to work with G/ L accounts, balances and line items - learn how to post, search and display documents -  more...
SAP MM103 - Warehouse Management on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Warehouse Management (MM-WM) component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - work with warehouses & storage bins - create transfer requirements & transfer orders - physical inventory & cycle counting - common warehouse stock  more...
SAP FIAP101 - Accounts Payable Accounting on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Accounts Payable (A/ P) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ P accounting tasks in SAP with hands-on exercises - learn how to work with vendor records, balances and line items - learn how to post, search and display vendor invoices  more...
SAP CO102 - Profit Center Accounting on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Controlling-Profit Center Accounting (EC-PCA) module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create profit centers and groups - standard hierarchy - cost/ revenue planning - distribution and assessment allocations - run basic profit center  more...
SAP HR101 - Human Resources - Personnel Administration on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Human Resources - Personnel Administration module. This simulation course is a basic requirement for everyone wanting to work with SAP's Human Resource modules. Course Goal: - Learn how to work with positions, jobs, organizational units - Learn basic HR transactions such as hire, retire, promote, salary raise, change  more...
SAP PM101 - Basic SAP Plant Maintenance on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Plant Maintenance (PM) module. This course is a basic requirement for everyone wanting to work with SAP's maintenance applications. Course Goal: - Basic PM overview - Create master data such as equipment records - Create functional locations, PRTs - Learn how to perform inspections and record defect data - Learn how to  more...
SAP PM102 - Intermediate SAP Plant Maintenance on-line e-learning cbt (computer based)study at homeself directed This course teaches the intermediate end user functions in SAP's Plant Maintenance (PM) module. This course is a basic requirement for everyone wanting to work with SAP's maintenance applications. Course Goal: - Learn how to create task lists, measuring points, warranties, inspection methods, etc. - Create maintenance notifications and orders - Create & schedule maintenance plans - Run  more...
SAP FIOV101 - Financial Accounting Overview on-line e-learning cbt (computer based)study at homeself directed This course provides an overview of the Financial Accounting applications in SAP. This overview course is a basic requirement for everyone involved with SAP Financial Accounting. Course Goal: - Understand how Financial Accounting in SAP works - Learn the most important features of the General Ledger - Understand the common sub-ledgers Accounts Receivable, Accounts Payable, Asset  more...
SAP CON101 - Introduction to SAP Configuration on-line e-learning cbt (computer based)study at homeself directed This course provides an introduction to SAP Configuration and Implementation Guide. This course is essential to SAP consultants, Project Managers and Business Analysts. Course Goal: - Introduction to the Implementation Guide - Setting up new SAP implementation projects - Working with the IMG - Project Analysis reporting Release: ECC 6. 0 (newest release) Audience: - SAP  more...
SAP PP101 - Production Planning on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Production Planning (PP) module. This course is a basic requirement for anyone working with SAP's Production Planning module. Course Goal: - Work with Bills of Materials & Work Centers - Create Routings, MRP and Forecast Profiles - Create production orders and issue goods to orders - Common production planning reports  more...
SAP CONFI101 FICO - Enterprise Structure Configuration on-line e-learning cbt (computer based)study at homeself directed This course covers the configuration for the SAP FI/ CO enterprise structure. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the business elements used in FI/ CO - Create the enterprise structure (company code, controlling area, etc.) - Set up enterprise assignments Release: ECC 6. 0 (newest release) Audience: - SAP Consultants  more...
SAP CONFI102 - Global Settings Configuration on-line e-learning cbt (computer based)study at homeself directed This course covers the Global Financial Accounting configuration for SAP FI/ CO. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the FI module - Set up company codes, fiscal years, parallel currencies, number ranges - Define document types, posting keys, tolerance groups and tax procedures Release:  more...
SAP CONFI103 - General Ledger Configuration on-line e-learning cbt (computer based)study at homeself directed This course covers the General Ledger (G/ L) configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the General Ledger component - Set up Charts of Accounts, account groups, sort keys, G/ L accounts - Configure automatic accounts, financial statement  more...
SAP CONFI104 - Accounts PayableReceivable Configuration I on-line e-learning cbt (computer based)study at homeself directed This course covers part I of the Accounts Payable/ Receivable configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the Accounts Payable/ Receivable component - Set up account groups, screen layouts, number ranges - Configure sensitive fields, line  more...
SAP CONFI105 - Accounts PayableReceivable Configuration II on-line e-learning cbt (computer based)study at homeself directed This course covers part II of the Accounts Payable/ Receivable configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration for Accounts Payable/ Receivable business transactions - Set up automatic payments, tolerances, payment methods and terms - Configure dunning  more...
SAP CONFI107 - Asset Accounting Configuration I on-line e-learning cbt (computer based)study at homeself directed This course covers part I of the Asset Accounting configuration for SAP's FI-AA module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the Asset Accounting component - Set up Chart of Depreciation, Depreciation Areas and Asset Classes - Configure account determinations, screen layouts, number ranges,  more...
SAP CONFI108 - Asset Accounting Configuration II on-line e-learning cbt (computer based)study at homeself directed This course covers part II of the Asset Accounting configuration for SAP's FI-AA module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main depreciation types and calculation settings in Asset Accounting - Set up calculation methods, depreciation keys and scrap value keys - Configure transaction types, period controls and calendar  more...
SAP HR102 - Organizational Management on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Human Resources - Organizational Management module. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: -Introduction to Organizational Management and Planning -Learn how to work with Organization and Staffing transaction PPOME -Create jobs, positions organizational  more...
SAP110 - Basic SAP Reporting Skills on-line e-learning cbt (computer based)study at homeself directed This course teaches the most commonly used reporting functions in SAP. This is course is a basic requirement for anyone working with SAP in any module. Course Goal: - Learn how to run reports in SAP - Basic selection criteria - Advanced selections and dynamic selections - Reporting variants - Sorting and subtotaling - Filtering & printing Release ECC 6. 0 (newest SAP release)  more...
SAP115 - Advanced SAP Reporting Skills on-line e-learning cbt (computer based)study at homeself directed This course teaches advanced reporting skills every SAP user must know. This is course is a basic requirement for anyone working with SAP in any module. Course Goal: - Working with report layouts - Drill-down - Downloading SAP reports - Printing (via spool) - Emailing and sharing reports - PDF conversion - Data browser Release ECC 6. 0 (newest SAP release) Audience:  more...
SAP HR103 - Organizational Management Reporting on-line e-learning cbt (computer based)study at homeself directed This course teaches the most commonly used reports and reporting features for end user in SAP's Human Resources - Organizational Management module. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Introduction to Organizational Management Reporting - Learn about Evaluation Paths - Org. structure reporting, vacant positions,  more...
SAP HR100 Personnel Organizational Management Overview on-line e-learning cbt (computer based)study at homeself directed This course provides an overview of SAP's Human Resources - Personnel Management module. This overview course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Personnel management overview - Organizational management & personnel administration - Recruitment & additional HR components - Reporting & authorizations Release: ECC 6. 0  more...
SAP HR300 - Basic Payroll on-line e-learning cbt (computer based)study at homeself directed This course teaches the most commonly used transactions used in SAP's Human Resources - Payroll component. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Introduction to Payroll - Learn how to run a payroll process - Understand the functions of Payroll Areas, Schemas, InfoTypes - Process Payroll simulations and corrections  more...
SAP FIAA102 - Intermediate Asset Accounting on-line e-learning cbt (computer based)study at homeself directed This course teaches the intermediate end user functions in SAP's Asset Accounting (FI-AA) module. This course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - Learn intermediate SAP asset accounting with hands-on exercises - Post asset sales with customers and credit memos - Post intercompany transfers and post-capitalizations - Post write-ups and  more...
SAP FIAA105 - Assets under Construction AuC on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions for SAP's Assets under Construction functionality. This course is a basic requirement for every accountant wanting to work with SAP's Asset Accounting module (FI-AA). Course Goal: - Asset under Construction overview - Learn how to create an Asset under Construction - Post acquisitions to AuCs - Create settlement rules (line item/  more...
MM110 - Basic Material Master Data on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions for working with SAP's Material Master Data. This course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - Create/ change material master record - Create material types - Work with info records and source lists - Common material master data reports Release: ECC 6. 0 (newest SAP  more...
MM111 - Intermediate Material Master Data on-line e-learning cbt (computer based)self directed This course teaches intermediate end user functions for SAP's Material Master Data. This course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - Pricing and output conditions - Work with quota arrangements - Material and vendor mass maintenance - Create/ change in batch - Storage locations and delivery addresses Release: ECC 6. 0  more...
SD102 - Intermediate Sales Distribution on-line e-learning cbt (computer based)study at homeself directed This course teaches intermediate end user functions in SAP's Sales & Distribution (SD) module. This course is a requirement for anyone working with SAP's SD module or Supply Chain Management. Course Goal: - Maintain products and item proposals - Create Material Determination, BOMs, Output Types, Scheduling Agreements - Create Goods issue, Outbound Delivery - Sales Information System  more...
SD110 - Credit Memo Processing on-line e-learning cbt (computer based)study at homeself directed This course teaches the credit memo processing transactions for SAP's Sales & Distribution (SD) module. This course is a requirement for anyone working with SAP's SD module or Supply Chain Management. Course Goal: - Create credit memo requests - Analyze pricing & release request - Create credit memos - Message output, document flow Type: Hands-on End User course Release: ECC 6. 0  more...
CONSD101 - SD Enterprise Structure Configuration on-line e-learning cbt (computer based)study at homeself directed This course covers the Enterprise Structure configuration for SAP's Sales & Distribution (SD) module. The course is essential for all SD consultants and Business Analysts. Course Goal: - Understand the main enterprise structure for the SD module - Set up Sales Organizations, Distribution Channels, Sales Offices, etc. - Set up and maintain organizational assignments Release: ECC 6. 0  more...
SAP102 - Intermediate SAP Skills on-line e-learning cbt (computer based)study at homeself directed This course is designed for intermediate SAP beginners and it will teach you essential skills of the SAP system. After you have completed this course you will be comfortable working with the most commonly-used functions and features of the SAP system. Course Goal: - Understand common icons in SAP - Work with the clipboard - Work with multiple sessions - Customize your local layout, desktop  more...
WS101 - Winshuttle Transaction on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions for Winshuttle's Transaction application. Learn how to update and create transactional and master data in SAP from Excel - without any programming! This course is a basic requirement for everyone wanting to work with Winshuttle's Transaction. Course Goal: - Learn how to create a new recording - Auto-map with Excel, validating data -  more...
FIGL102 - SAP Intermediate General Ledger on-line e-learning cbt (computer based)study at homeself directed This course teaches the intermediate end user functions in SAP`s General Ledger Accounting module. This course is a basic requirement for every accountant wanting to work with SAP`s Financials module. Course Goal: - Post incoming & outgoing payments - Cash journal postings - Mass reversals - Create and process recurring documents - Enter currency exchange rates - Run important  more...
HR401 - SAP Employee Self-Service ESS on-line e-learning cbt (computer based)study at homeself directed This course teaches the most common end user functions in SAP's Employee Self-Service portal. This simulation course is a basic requirement for every person that uses the ESS Portal or Human Resource Professional. Course Goal: - Learn how to maintain your own employee data and search other employees' information - Enroll in benefits, maintain family members and emergency contacts -  more...
CONSD102 SAP SD Master Data Configuration on-line e-learning cbt (computer based)study at homeself directed This course covers the master data configuration for SAP's Sales & Distribution (SD) module. The course is essential for all SD consultants and Business Analysts. Course Goal: - Define main master data objects for Sales & Distribution - Set up Distribution Channels, Divisions, Customer Groups - Configure Payment Terms, Sales Districts, Billing Schedules - Define Item Proposal Types,  more...
From Simons-White & Associates, Inc.
Advanced Product Quality Planning instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware Session Information Session Date: July 17, 2008 Start time: 1:00 pm Duration: 2 hours Session Fee: $200 per participant Presenter: Norma S. Simons /Kathy Paris Host: Duane Cole Host email: duanecole@simons-white.com Description: Advanced Product Quality Planning Advanced Product Quality Planning (APQP) is a methodology that encompasses all the activities and processes needed  more...
From Alan Mars
semi supine active resting position mp3 audio download study at homeself directedMP3 audio download ...udio recordings: 1. Semi-supine Alexander Technique lesson - Alan guides you through the semi supine Alexander Technique active resting position, lasting thirteen minutes. MP3 delivery via email. Details at http://thetechnique. co. uk/ semi-supine-voice-coaching. html 2. Voice Coaching & Alexander Technique lesson - Alan takes a small group through a twenty-five minute Voice  more...
From Medical Survival Consultants
Abuse Neglect and Exploitation Healthcare Joint Commission Online Course This lesson covers the definitions, signs, and symptoms of abuse, neglect, and exploitation, the behaviors and characteristics of the abused and of an abuser, and ways to protect patients and understand the obligation to report suspected abuse.  more...
Air Emissions Management This lesson covers the purpose and goals of the Clean Air Act Amendments of 1990, key terms associated with National Ambient Air Quality Standards of Title I and the requirements for limiting Hazardous Air Pollutants as defined in Title III. It also covers the purpose and requirements of Operating Permits as defined in Title V and the steps involved in the air permitting process.  more...
Basic Respiratory Protection instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminar ...lesson you will learn various types of Occupational Respiratory hazards and the associated health effects. Learn how to control or eliminate respiratory hazards. You will learn about various types of respirators and respiratory protective gear. Learn how to choose the proper respiratory protection, put it on and take it off without exposure as well as responding to respirator based  more...
Asbestos Hazard Awareness on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminar In this online program you will learn the health hazards associated with working around Asbestos products as well as techniques and protective measures to prevent harmful exposure. The goal of this lesson is to improve the health and safety of employees by providing required training regarding the awareness of asbestos hazards.  more...
TB Protection for Healthcare Workers Every effort should be made to protect healthcare workers against the hazards of tuberculosis, TB, infection. This lesson provides awareness training for controlling the spread of TB in healthcare settings.  more...
Sexual Harassment Sexual harassment can result in loss of productivity, disruptive work environments, and loss of good employees and managers. In this lesson you will learn the behaviors that might be considered sexual harassment, the proper actions to take if an employee experiences or witnesses sexual harassment, actions an employer can take to prevent sexual harassment, and the actions an employer should take if  more...
Security and Workplace Violence More assaults occur in the healthcare and social service industries than in any other! In this lesson, you will learn why the healthcare environment is prone to workplace violence, how to recognize violent behavior and the steps you can take to prevent it. You will also learn how to appropriately handle a violent event, and what to do after an incident takes place.  more...
Restraint and Seclusion This lesson describes the legal requirements for the use of restraints and seclusion and defines these terms. It covers the different types of restraints and standards for their use, including patientsa ™ rights, orders, application of restraints, monitoring, and documentation. The lesson also covers the safe use of restraints as well as alternatives to using restraints and seclusion.  more...
Personal Protective Equipment Personal Protective Equipment (PPE) is not a luxury, nor an optional convenience. PPE provides a barrier against physical, chemical, radiological, and biological hazards for healthcare staff. This lesson covers the types of PPE used in the healthcare industry, its requirements and limitations, and how to properly maintain and dispose of contaminated PPE.  more...
Patient Rights Patients in medical facilities have rights that are protected by state and federal laws. This lesson explains key elements of patient rights and prepares healthcare workers to meet accreditation standards set forth by the Joint Commission.  more...
Lifting and Transferring Patients Healthcare workers face a high risk of occupational injuries due to frequent lifting and transferring of patients. By using correct methods for lifting and transferring patients, healthcare workers can ensure safety for themselves and for their patients. In this lesson you will learn about the risks involved in lifting and transferring patients, how to plan the movement of patients, and proper  more...
Latex Allergy Many healthcare workers are at high risk for developing latex allergies because of their frequent use of latex gloves. This lesson explains the dangers posed by latex, the signs and symptoms of possible latex allergy, ways to manage the risk of exposure, and how to respond to a severe reaction to latex.  more...
Hazard Communication in Healthcare Settings Most chemicals used in healthcare facilities have some hazard potential. In this lesson you will learn the procedures for using chemicals safely, where to get the information you need, how to recognize and prevent exposure, and how to respond to a chemical accident.  more...
Fire Safety and Patient Evacuation Fire in a healthcare facility places the lives of staff and patients in great danger. This lesson covers the precautions to take to prevent fires, how to protect yourself, other staff, and patients from fire and smoke, how to respond in a fire emergency, and how to use a portable fire extinguisher.  more...
Bloodborne Pathogens for Healthcare Workers Healthcare workers are at high risk for exposure to bloodborne pathogens. This lesson covers the OSHA requirements for minimizing your exposure to bloodborne pathogens through the use of Standard Precautions such as protective clothing and equipment, the appropriate handling of sharps, and the disposal of potentially infectious waste.  more...
Bloodborne Pathogens for Supervisors Due to the nature of the work, healthcare industry workplaces have a high percentage of personnel who are considered "at risk" for exposure to bloodborne pathogens. Injuries with needles or other sharp devices are the most frequent cause of bloodborne infections in healthcare settings. . In this lesson, you will learn how to prevent and manage bloodborne pathogen exposure risks for healthcare  more...
Back CareErgonomics Back injuries, often from poor lifting techniques, are the most common type of occupational injury. In this lesson you will learn about muscle injury caused by repetitive stress, ways to minimize accidents and injuries, and tips on how to arrange your work station to avoid ergonomic injuries.  more...
Americans with Disabilities Disability covers a wide range of physical and mental conditions. Some disabilities are visible, while others are entirely invisible. This lesson explains how the Americans with Disabilities Act (ADA) protects individuals with disabilities. You will learn how the ADA affects employment practices and public accommodation, and how to recognize situations that meet or violate the ADA.  more...
AIDS in the Workplace HIV and AIDS present serious risks for medical personnel. In this lesson you will learn the facts and myths about HIV, ways to manage the risk of infection, fair employment practices related to HIV-infected employees, and how to appropriately interact with patients and coworkers with HIV and AIDS.  more...
Age Specific Competency Training InfantToddler Years A sick infant or toddler can create high levels of stress for parents and caregivers. Understanding the unique physical characteristics, psychosocial needs, and safety and wellness issues of infants and toddlers will help you to provide appropriate care for your young patients and their families. In this lesson you will learn the key physical changes, psychosocial development, safety/ wellness  more...
Age Specific Competency Training School Age Years While childrena ™s abilities, cognitive, and emotional skills at various ages differ, all children go through similar stages and patterns of growth and development. By understanding these patterns of growth and development, healthcare workers can better provide appropriate and quality care to children and adolescents. In this lesson you will learn key physical changes, psychosocial  more...
Age Specific Competency Training Adult Years on-line e-learning cbt (computer based)study at homeself directedcomputer lab Varying age groups within the adult population will have different physical needs, priorities, life goals, and approaches to life and the future. These differences can have an impact on their needs and desires when it comes to healthcare. In this lesson you will learn key physical changes, psychosocial development, safety/ wellness issues, and potential interventions related to early adulthood,  more...
Hand Safety on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminarcomputer lab This online e-learning program on Hand Safety will cover "what would you do without your hands", How can you save your hands from injury and how you can save yourself from disability. From this lesson you will take away how to recognize the importance of your hands and how they are your tools for everything you do. We will cover the major causes and types of hand injuries and how to prevent them  more...
Hand and Power Tools on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedworkshop / seminarcomputer lab In this online E-learning Program you will learn the general hazards associated with hand and portable power tool use as well as the safe practices to minimize hazards. Tools that will be covered include manually-powered hand tools, electric-powered portable hand tools, portable abrasive wheel tools, hydraulic and pneumatic tools, liquid-fueled and powder-activated tools. In this lesson we will  more...
From WebSpanish
Learn Spanish Online Advanced Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Advanced Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop an advanced level of competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the  more...
Learn Spanish Online Beginners Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Beginners Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop basic competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the contemporary cultural  more...
Learn Spanish Online Upper Basic Level on-line e-learning cbt (computer based)study at homee-book WebSpanish Upper Basic Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop upper basic competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the contemporary cultural context. That  more...
Learn Spanish Online Intermediate Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop intermediate competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the contemporary  more...
Learn Spanish Online Upper Intermediate Level on-line e-learning cbt (computer based)study at homee-book Goals and Objectives WebSpanish Upper Intermediate Level General Spanish has been carefully designed to provide high quality Spanish learning tuition, delivered in real time via the internet. Its objectives are: That students develop upper intermediate competence in oral and written comprehension and expression of the Spanish language. That students learn the Spanish language within the  more...
From B. F Environmental Consultant Inc
Home Inspection Certificate - NIBI Online Learning Program on-line e-learning cbt (computer based)study at homecoursewareself directedbookcomputer lab The NIBI Online Home Inspection course currently consists of an Introductory Lesson and 11 Technical lessons bundled in a subscription series as one course. The course covers the major elements of a house and the principal issues and components of a home inspection. The focus of all courses, however, is on home inspection-including: standards of practice, defects recognition, inspection  more...
From Minutes-Matter LLC
EKG Online with Personal Coaching on-line e-learning cbt (computer based)can add personal coaching ...ognition Learning Objectives: Upon completion of this lesson, the user should be able to: * Recall the normal sinus rhythm * Explain normal depiction of cardiac impulses in the ECG * Understand that correct electrode placement is important to obtain an optimal image of a cardiac rhythm * Understand how to estimate the heart rate * Recognize the most common  more...
From Serebra Learning Corporation
The Automotive Industry Overview Version 2 on-line e-learning cbt (computer based) Trends in the automotive industry are considered a barometer of a mature economy. The industry has been going through some dramatic changes in the last few years, and major manufacturers, including the Big Three (General Motors, Ford, and DaimlerChrysler) and their suppliers, are reorganizing to be competitive in the global marketplace. In the unrelenting push for lower costs, operational  more...
The Oil and Gas Industry Overview Version 2 on-line e-learning cbt (computer based) Has there ever been a more flourishing time in the history of the oil and gas industry? The continued growth in demand and an industry struggling to meet this voracious demand have pushed oil prices to an all-time high. Big oil companies, even while investing heavily in exploration, technology, operational improvement, and research and development, are still left with huge surpluses in an industry  more...
The Pharmaceutical Industry Overview Version 2 on-line e-learning cbt (computer based) Billions of people around the world depend on the pharmaceutical industry to help them live longer, healthier, and happier lives. However, the pharmaceutical industry is continually tasked with alleviating its own ailments, including slow growth and declining profitability owing to pricing, safety, marketing and regulatory issues. In order for companies to remain competitive in a highly regulated  more...
The Food and Beverage Industry Overview Version 2 on-line e-learning cbt (computer based) The discovery of a new dish does more for human happiness than the discovery of a new star, says Anthelme Brillat-Savarin in his famous work, The Physiology of Taste. However, when leading food and beverage manufacturers introduce more than 15,000 new products every year with an average success rate of only 25 , such happiness can be fleeting. Few industries have as much pressure placed upon them  more...
The Health Care Industry Overview Version 2 on-line e-learning cbt (computer based) There is growing evidence that the current health systems around the world will be unsustainable if they go unchanged over the coming years. The health care industry is under constant pressure to streamline operations and cut extraneous spending, while providing quality, safe, and cost-effective care to its patients. In addition, operating in a highly regulated environment, industry players need  more...
The Banking Industry Overview Version 2 on-line e-learning cbt (computer based) Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...
The Manufacturing Industry Overview Version 2 on-line e-learning cbt (computer based) ...nies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete globally, and expand and market their products to emerging markets  more...
The Retail Industry Overview Version 2 on-line e-learning cbt (computer based) Retail is one of the largest industries and one of the most visible to consumers. The retail industry includes businesses such as automobile dealers, retail gas stations, and department stores. Over the years, it has gone through various sales-channel shifts, from catalog sales to online selling. Yet, throughout these changes, the brick-and-mortar stores have remained strong. In today's retail  more...
The Telecommunications Industry Overview Version 2 on-line e-learning cbt (computer based) Connecting the globe, the telecommunications industry is an essential element of the modern business world. It is also one of the most volatile. Plagued by regulatory discord and economic uncertainty, telecom carriers have struggled to maintain sound footing and a competitive edge, all the while endeavoring to provide crucial, uninterrupted service to their customers. In an age of rapidly  more...
The Insurance Industry Overview Version 2 on-line e-learning cbt (computer based) The insurance industry has its share of risks and opportunities. While providing risk coverage to individuals and businesses, insurers are striving hard to manage their own risks in the wake of natural and human-made disasters, financial setbacks, and governance scandals. As margins are squeezed in the face of low underwriting profitability and the cushion of investment returns begins to shrink,  more...
The Contact Center and Technical Support Agent on-line e-learning cbt (computer based) ...importance of CRM strategies to their survival. The first lesson examines the characteristics of the modern contact center as a customer-centric model. The second lesson explains how the customer-centric focus affects the TSA's role in the contact center and examines the TSA profession. The third lesson discusses the attributes and skills a TSA needs for success in the modern contact center.  more...
Identifying Your Customer s Expectations on-line e-learning cbt (computer based) ...oyees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see demonstrated, what external influences generate customers' expectations, and how your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of  more...
Using Surveys to Measure Customer Satisfaction on-line e-learning cbt (computer based) If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere. It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer satisfaction on a regular basis, and this course will  more...
Bridge The Expectations Gap on-line e-learning cbt (computer based) ... your company is a delight or a disappointment. The first lesson describes the common causes of the gaps between what customers want, and what they receive from your company. Perhaps policies that impact on customer service are set without input from either the customers themselves, or the frontline employees who are the best qualified to know what customers want. Maybe your company's  more...
Leading A Customer-Focused Team on-line e-learning cbt (computer based) ...ctations while still achieving corporate goals. The first lesson explains how to work together to set the parameters for what has to be accomplished by creating a Statement of Purpose and effective team goals. Once these have been established, your role as leader becomes that of enabler and the rest of the course is devoted to demonstrating how you can manage and support the team's performance.  more...
Interacting with the Customer on-line e-learning cbt (computer based) Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome  more...
Effective Communication Skills on-line e-learning cbt (computer based) Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Support Specialist (CSS) must understand how to adapt to these different styles and emotions before the customer's problems can be dealt  more...
Managing Conflict Stress and Time on-line e-learning cbt (computer based) Each customer wants her problem to be the most important problem to the Customer Support Specialist (CSS). For the CSS, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This course is intended to show the proper methods needed to resolve conflicts, manage  more...
Customer Service Procedures on-line e-learning cbt (computer based) Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide  more...
Managing the Quality of the Customer Support Service Center on-line e-learning cbt (computer based) Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident  more...
Management Tools and Metrics on-line e-learning cbt (computer based) Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Support Specialist (CSS). To ensure this consistently high level of service, the CSS can draw an array of management tools and processes that both guide and measure his performance. This course is intended to demonstrate the management and measurement tools a professional CSS is  more...
The Customer Support Specialist CSS on-line e-learning cbt (computer based) It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Support Specialists (CSS) and support centers have a vital role to play in ensuring customers'  more...
The Support Center Service on-line e-learning cbt (computer based) This course is intended to instruct the learner in the Help Desk Institute's (HDI) basic levels of service commitments and attitude. Best practices, personal accountability, enhancing the image of the organization, and the work environment are covered. Individuals interested in the Help Desk Institute's (HDI) Customer Support Specialist (CSS) certification  more...
Establishing Team and Customer Relationships on-line e-learning cbt (computer based) This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...
Project Management Fundamentals on-line e-learning cbt (computer based) The evolution of business strategies has increased the importance of management having a thorough understanding of the products they produce. More and more employees are getting promoted from within to become project managers as they fully understand what they are trying to produce and how best to meet the quality and quantity requirements set forth by upper management. Project management, as a  more...
Transitioning into a Project Management Role on-line e-learning cbt (computer based) Many people find themselves thrust into a project management role with no formal training or experience. When this occurs, it is important to be prepared to deal with the significant changes in your role. Your responsibilities broaden from managing yourself to managing others, from short-term to long-term goals, and from tangible to intangible issues. Time and experience will develop and refine  more...
Initiating and Planning a Project on-line e-learning cbt (computer based) Initiating and Planning are crucial phases in developing and executing any successful project. Companies that are embarking on a new project initiative must assign people to gather facts and decide what exactly they want to produce and how they are going to produce it. This course examines which factors should weigh in during the project selection process and how to effectively plan a project from  more...
Managing a Project on-line e-learning cbt (computer based) The factors of a successful project almost always end up depending on how much money and time is needed to create a product worthy of the customer. This course will help you manage the constraints of time, money, and schedules, and how they relate to the overall quality of your project and product. This course is targeted toward a diverse range of managers and staff members who wish to acquire the  more...
Troubleshooting and Closing the Project on-line e-learning cbt (computer based) The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the  more...
The Execution Process Group on-line e-learning cbt (computer based) Once you have completed initiating and planning for your program, it is time to take the steps necessary to execute the program. The Executing process group is concerned with following established policies and plans to ensure effective benefits and stakeholder management, as well as program governance. Management of this process is complex involving costing, quality assurance, and scheduling,  more...
Monitoring Controlling and Closing Programs on-line e-learning cbt (computer based) Monitoring and controlling is an essential feature of program management, which allows you to ascertain the current benefit delivery status, ensure adequate resources are in place, and that changes are properly managed. Closing a program is a time for celebration. However, to be successful and ensure program benefits are achieved, monitoring, controlling, and closing processes must be followed.  more...
Program Planning on-line e-learning cbt (computer based) The planning phase in PMI's PMBOK is considered one of the most important phases; without a properly defined plan your projects have a much greater chance of not succeeding. This assumption can also be made for program management; however, with program management, an entire program can fail, which could include several projects. The cost and loss of benefits that are associated with a failed  more...
Program Management Processes and the Initiating Process Group on-line e-learning cbt (computer based) The Standard for Program Management was designed to give program managers a set of processes for program management. These processes are very similar to the processes you can find in the PMBOK Guide Third edition; however, they are intended to deal with issues between projects and to offer a coordinated effort to ensure program benefits.This course is designed to help program managers describe the  more...
Program Lifecycle and Organization on-line e-learning cbt (computer based) Regardless of your industry, programs and program management exist within their context and act as the infrastructure for implementing strategies. Effective program managers must be mindful of how different industries can impact program life cycles and the benefits they are designed to reap, and must continually refine their skills for adapting program life cycles to strategic goals. This course  more...
Introduction to Program Management on-line e-learning cbt (computer based) Project managers are often tasked with managing multiple concurrent projects but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized as successful methods of managing programs.This course is aligned with "A  more...
Preparing a Business Case on-line e-learning cbt (computer based) Why put time and effort into preparing, writing, and presenting a business case for new projects? Why not just talk to the manager and get his approval for the project? The answers to these questions lie in the fact that organizational budgets for new projects are typically very tight and, as such, your project will be competing against other projects for funding. Without a written business case,  more...
Writing a Business Case on-line e-learning cbt (computer based) Which would you rather do: prepare a business case for your latest project or go to the dentist? Given the choice, many of us would tend to choose the latter.Whether you want to invest in product development or reinvent your business processes with new marketing channels, it is now more important than ever to have a business case that is carefully planned, written, and presented, especially when  more...
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