Online Letter To eLearning Training
From Serebra Learning Corporation
Writing Skills : Writing to Complain


.... It looks in detail at the importance of addressing your letter to the correct person, stating your complaint clearly and succinctly; what supporting information to include and the all important call to action. It also gives tips on how to match the tone of your letter with your objectives. Whether you're writing to take care of your customers or take care of business in general this course
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From 123-CBT Computer Based Training
Windows NT 4 0 Cluster Server Wolfpack - Part 1

Course Overview
This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0.
L earn To:
Understand the definitions of clustering terms and the benefits of clustering.
Identify the functions of the Cluster Service Manager and the
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

Course Overview
This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0.
L earn To:
Understand the definitions of clustering terms and the benefits of clustering.
Identify the functions of the Cluster Service Manager and the
more...
Windows 2000 Professional User Fundamentals

Course Overview
This course will introduce users to the fundamental features of Windows 2000 Professional. At the completion of this course, students will learn to identify the features of Windows 2000 and the functions of its desktop components; identify the functions of the various Windows 2000 programs; identify the functions of the various components available in the Windows Explorer
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Strategic Sales Gaining Access to the Executives

In Strategic Selling - Gaining Access to the Executive, you will learn how to understand an executive's goals and priorities, gather information about your prospect's needs, and prepare yourself to contact an executive. You will also learn how to initiate contact with your executive prospect and get past the gatekeepers in order to talk directly with the executive. Finally, you will learn to work
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