Online Levels eLearning

Access 2002 Intermediate ...ries Data Access Pages The Page Wizard Adding Grouping Levels Sorting Records Viewing The Finished Page Modifying A Data Access Page Demoting A Group Adding A Fill/Back Color Adding A Title Viewing Changes Saving The Page Lesson 5: Reports & Labels Introduction Lesson Objectives Opening A Database About Reports The Report Wizard Selecting Fields For A Report Specifying  more...

Access 2002 Basic Access 2002: Basic Microsoft Lesson 1: The Access Interface & Database Objects Introduction Lesson Objectives About Databases Access Database Files Opening Access The Title Bar The Menu Bar The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status  more...

Word 2002 Intermediate ...tting A Picture Adding A Header & Footer Modifying Zoom Levels Drawing A Shape Changing The Order Of Objects Previewing Your Work Lesson 4: Mail Merge Introduction Lesson Objectives Creating A New Blank Document Inserting The Date & Time Date & Time Smart Tags Inserting An AutoText Entry About Themes The Style Gallery Attaching An Envelope To A Document Formatting Envelope  more...

Word 2002 Advanced ...Contents Inserting A Table Of Contents Changing Heading Levels Deleting A Table Of Contents Creating A Table Of Figures Inserting A Caption Formatting A Caption Inserting A Table Of Figures Formatting A Table Of Figures Removing A Table Of Figures Creating A Table Of Authorities Marking Citations Inserting A Table Of Authorities Adding A Bookmark Viewing A Bookmark Navigating To  more...

Design of Experiments and Validation of Solutions in Six Sigma ...t. During the course, basic DOE concepts such as factors, levels, interactions, and main effects are introduced. The course also explores the full and fractional factorial designs and the DOE process. In addition, it teaches how to select, test, and validate solutions using a variety of analysis, screening, and testing tools commonly used in Six Sigma. This course is aligned with the ASQ  more...

Talent Management Developing and Engaging Talent Talent Management: Developing and Engaging Talent Organizations depend on talented employees to help them achieve their goals. But without a talent management strategy focused on keeping these employees engaged, they may be sending out resumes rather than working to achieve those goals. Employee engagement and commitment are key success factors for any organization. This course describes how  more...

Effective Budget Management Effective Budget Management A priority of effective budget management is to take steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual  more...

Designing and Planning Experiments in Six Sigma ... in choosing the right design including suitable factors, levels, and responses their experiments can reveal the precise combination of factors that will optimize the response. Later, that combination will be tested, validated, and ultimately implemented to effect the desired process improvement. This course surveys the concepts that are fundamental to design of experiments methodology,  more...

Using Six Sigma Analysis Tools and Metrics for Project Decisions ...te of a company's products and processes to their desired levels. The goal of the Define phase in the Six Sigma DMAIC methodology is to identify improvement opportunities that have the maximum potential for return on time, money, and resource investments. Knowing what projects to select for improvement requires an assessment and analysis of existing business processes. For a precise, objective,  more...

Measuring Process Capability and Performance in Six Sigma ... to indicate the current state of a process and its sigma levels. This course will examine the key concepts of process capability and performance, and the methods of measuring and interpreting them in a process capability study. It covers the calculation and interpretation of process capability and performance measurements. It also identifies key considerations for measuring process  more...

Interpersonal Communication Listening Essentials Interpersonal Communication: Listening Essentials Sir Winston Churchill said 'Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.' Effective listening takes more than just courage; it also takes constant learning and practice. To prepare for effective listening, you need to identify and overcome the barriers that stand in the way of effective  more...

Preventing Fraud Abuse .... However, there is still great need for employees at all levels of business to be vigilant in their efforts to detect, report, and prevent fraud and abuse of all kinds. This course provides an introduction to the concepts surrounding fraud and abuse in the business setting. You will learn what constitutes fraud and abuse, what the difference is between them, various laws that address fraud and  more...

Support Center Services and Work Environment Support Center Services and Work Environment HDI HDI Customer Service Representative Customer Service Representative Certification Library This course is intended to introduce the learner to the basic levels of service commitments and attitude expected of customer service representatives. Best practices, personal accountability, enhancing the image of the organization, and the work  more...

Accident Investigation and Reporting Accident Investigation and Reporting This course will provide an overview of accident investigation and reporting procedures. The accident investigation and reporting process helps to provide a safe working environment by determining the causes of an accident, then reporting them so that accidents can be prevented in the future. The content in this course is designed to comply with the  more...

Introduction to Incident Management ...ficiently as possible so that services resume and service levels are brought back within acceptable range with as little impact as possible on other processes, the organization itself, users, and customers. This course introduces the goal and scope of Incident Management. Specifically, the course covers the purpose of Incident Management, as well as the value Incident Management provides to the  more...

Identifying Your Customers Expectations ...your company's ability to fulfill expectations at various levels impacts on customer satisfaction. Too often, the service that customers receive is based more on the needs of the company than the wants of the customer. For example, customer interface technologies are usually introduced to save on costs, and keep prices competitive. Companies believe that low prices are what customers value  more...

Introduction to Green Business Sustainability ...ral resources are being depleted at previously unheard of levels, organizations are faced with new challenges in resource and waste management, and consumers are becoming more curious about the origins and environmental footprint left by the products they consume. Companies willing to accept the challenge of going green and adopting green business practices stand to reap environmental, social,  more...

Signs and Tags Signs and Tags This half-hour course will present basic information about the different accident prevention signs and tags with regard to displaying levels of danger and precautions required. The failure of people, equipment, supplies, or surroundings to behave or react as expected causes most accidents. The content in this course is designed to comply with the intent of the applicable  more...

Facilitative Leadership Facilitative Leadership Have you worked in this organization? You don't explain what you're doing because people will steal your ideas. It's best just to go along with whatever the majority wants, even if you can see some real problems down the road. No one will take responsibility for the results unless they're good, then everyone takes a share. If you've experienced any of these situations  more...

Analyzing Your Use of Time Analyzing Your Use of Time Do you have too much time on your hands? With all of the pressures of modern life, so few people today do. In order to preserve your time, you have to know how to manage it. And the first step in learning how to manage time well is to understand how you make use of it now. This will help you determine where can you be more efficient. This course focuses on ways to  more...

Designing a SQL Server 2005 Transaction Strategy Designing a SQL Server 2005 Transaction Strategy Microsoft recognize the different levels of isolation and granularity to manage concurrency and execute a transaction strategy in SQL Server 2005  more...

ITIL reg Overview Certification and Benefits ITIL® Overview: Certification and Benefits It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether  more...

Photoshop CS3 Basics Photoshop CS3 Basics Adobe Adobe Photoshop CS3 is one of the most popular digital imaging toolsets used by professional graphic and web designers, and photographers. This course explores the streamlined Photoshop CS3 interface, including Photoshop s integration with Adobe Bridge, and manipulation tools used to crop and resize images. It also explains color models and demonstrates color  more...

Designing Security for a Database Server Infrastructure for SQL Server 2005 Designing Security for a Database Server Infrastructure for SQL Server 2005 Microsoft To identify business security requirements, select the appropriate authentication method, and specify a security design for different levels of the SQL Server environment  more...

Managing and Maintaining Database Security in SQL Server 2005 Managing and Maintaining Database Security in SQL Server 2005 Microsoft To identify strategies for auditing database security at the server and user levels, and determine the appropriate way to protect against and respond to different types of attack on SQL Server  more...

Introduction to the Service Desk Introduction to the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for  more...

Leadership ...der's actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization's strategic plan and vision. These core elements include: organizational structure and culture, roles and responsibilities of  more...

Quality Systems Models and Theories ...nent of the success of any organization. Personnel at all levels in an organization must be aware of the quality mission, plan, and methodology it employs. A quality mission and plan that is well developed and properly implemented must be aligned to the corporate mission and vision statements and the strategic plan in order to be effective. As an organization evolves, its quality plan must be  more...

Motivating and Optimizing Performance ...This ensures that their teams continue to perform at peak levels. The early stages of team development are about establishing the purpose of the team and its key goals, but once the team is up and running, the leader has a prominent role to play in guiding the team to success. This course describes ways to optimize team performance and effectiveness through assessments and feedback. It outlines  more...

Fundamentals of Purchasing Vendor Management ...ion have extended the purchasing function to departmental levels so that it also includes non-purchasing professionals. Regardless of their specific roles, many managers and team leaders have purchasing and vendor management responsibilities. These individuals must understand the purchasing process and have a general knowledge of common purchasing considerations and strategies and their impact  more...

Porfessionalism Business Etiquette Personal Accountability Porfessionalism, Business Etiquette & Personal Accountability Taking responsibility for meeting your objectives, including deadlines and work targets, is an important component of good business etiquette and demonstrates your attitude of professionalism. While it can be difficult at times, being accountable for delivering on your objectives shows you are reliable, organized, and dedicated to  more...

CISSP Domain Information Security Governance Rish Mgmt CISSP Domain: Information Security Governance & Rish Mgmt. (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition Information Security Governance and Risk Management is an all encompassing domain that the information security professional must constantly be aware of. This course examines the frameworks and  more...

SAP BusinessObjects Crystal Reports SAP BusinessObjects: Crystal Reports SAP Business data comes from a variety of sources and is stored in various formats. The volume and variety of business data presents immense potential for understanding and responding to customer requirements and business process optimization. In order to realize this potential, SAP provides the Crystal Reports reporting tool. Crystal Reports has  more...

SharePoint 2010 Security Business Intelligence ... changing the inheritance for a site, managing permission levels, and configuring item-level security. It also discusses the concept of sandbox solutions. SharePoint Business Intelligence solutions allow you to collect, store, and analyze business data to help in making business decisions and streamlining business processes. SharePoint dashboard and reporting features give users on-demand  more...

Information Security Program Development Resources Information Security Program Development: Resources ISACA Certified Information Security Manager Certified Information Security Manager® As an information security manager, one of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and  more...

Installing Configuring Exchange Server 2010 Installing & Configuring Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) Exchange Server 2010 provides new levels of reliability, flexibility, and ease of administration. This course demonstrates how to complete a typical installation of Exchange Server 2010 and how to install additional Exchange Server roles. Also  more...

Cisco Switch 1 0 Analyzing Campus Network Designs ...ver the last 50 years, businesses have achieved improving levels of productivity and competitive advantages through the use of communication and computing technology. Over the past 20 years the enterprise campus network has evolved, becoming a key element in this business computing and communication infrastructure. The increasing complexity of business and network requirements creates an  more...

Designing the Active Directory Infrastructure in MS Win Server 2008 ...orests and domains to implement, the choice of functional levels to configure, updating the Active Directory schema, and the options for establishing trust between multiple forests. It also outlines guidelines for designing the site topology composed of Active Directory site, site link, and site link bridge objects, as well as recommendations for the optimal placement of domain controllers and  more...

Planning Active Directory Group Policy for Win Server 2008 Planning Active Directory & Group Policy for Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Windows Server 2008 includes many enhancements to Active Directory and Group Policy. This course covers new AD roles, such as RODC, new AD functional levels, new Group Policy features, and ADMX files. This course is one in a series that covers  more...

Maintaining an Engaging Organization Maintaining an Engaging Organization An engaging organization depends on an engaged workforce but different employees are motivated in different ways. However, with the proper tools, understanding, and strategies, managers can foster a motivational environment that helps employees become more engaged with the organization, so that they perform more effectively and positively. This course  more...

Customer-Focused Interaction ...ng their customer relationships and customer satisfaction levels by moving beyond traditional methods of gaining client feedback, such as from customer satisfaction surveys. Instead, these companies are engaging in real-time conversations with their customers through various technologies, such as social media and wireless Internet. And they're integrating customer relationship management (CRM)  more...

Key Strategies for Managing Cross Functional Teams ...nite individuals from different departments and different levels of the organization around a common goal. Each phase of a cross-functional team's development has associated risks, and steering the team through these phases requires special leadership characteristics and management techniques. This course explains the various development stages of cross-functional teams and the risks at each  more...

The Fundamentals of Globalization Analyzing the Global Environment ...l markets. Awareness of conditions at national and global levels enables managers to respond appropriately to the constantly changing social, political, economic, and technological forces they will have to navigate. Similarly, an accurate understanding of the competition faced in international contexts allows managers to identify and develop the key skills and resources that are a prerequisite  more...

Advanced Document Features in Word 2007 Advanced Document Features in Word 2007 Microsoft Some of the advanced features of Microsoft Office Word 2007 offer ways in which you can automate and streamline the way you work. You can use macros in Word 2007 to easily automate repetitive, complex tasks. A macro is a set of instructions that can group a series of actions and keystrokes as a single command. You can also simplify the  more...

Deploying SQL Server 2008 Integration Services Package ...deployment, and operation using roles, package protection levels, and digital certificates. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-448 TS: Microsoft SQL Server 2008, Business Intelligence Development and Maintenance. Passing this exam will earn the learner Microsoft Certified Technology Specialist (MCTS): SQL Server  more...

Managing SSIS Packages in SQL Server 2008 ...deployment, and operation using roles, package protection levels, and digital certificates. This course is one of a series in the SkillSoft learning path that covers the objectives for the Microsoft exam: 70-448 TS: Microsoft SQL Server 2008, Business Intelligence Development and Maintenance. Passing this exam will earn the learner Microsoft Certified Technology Specialist (MCTS): SQL Server  more...

Oracle Database 11g High Availability ... site-level, and data-level protection, resulting in high levels of availability and disaster recovery without loss of data. This course explains how to configure connections for high availability using various types of workload distribution and load balancing, including Fast Application Notification (FAN), Fast Connection Failover (FCF), and Transparent Application Failover (TAF). It also  more...

Oracle Database 11g R2 Installation Oracle Restart ...ty. It also provides customers with improved user service levels, reduced down-time, and more efficient use of IT resources as well as an increased level of performance and security. In addition it provides business intelligence and data warehousing. This course demonstrates how to install the Oracle Grid Infrastructure, use ASMCA to create disk groups, and create and manage ASM volumes and the  more...

Operations Management Forecasting Capacity Planning ...ion can focus on ensuring the availability of appropriate levels of material, workforce, facilities, and financial resources to produce the desired products and services. Any adjustments to the overall capacity of operations are made based on long-range customer demand forecasts and the organization's current capacity to meet them. This course explores the basic concepts related to demand  more...

Operations Management Operations Scheduling Operations Management: Operations Scheduling Operations scheduling involves the distribution and use of an organization's resources - in other words, its human resources, equipment, and facilities - to produce the goods and services needed to meet forecasted customer demand. Two important activities within the scheduling function are loading and sequencing. Loading means assigning  more...

SAPBusinessObjects Dashboards and Analytics SAPBusinessObjects: Dashboards and Analytics SAP The typical enterprise generates hundreds of management reports on a weekly basis. As companies grow and continue to add new channels, benchmarking and weekly reporting are key to helping top management keep a finger on the pulse of the business. With all those reports to wade through, business executives need a reporting format that provides  more...

Rebuilding Trust Rebuilding Trust Trust is an important component in any workplace. When colleagues know they can count on each other, morale and productivity levels tend to increase. But what if trust is betrayed? How will this impact your ability to perform your job effectively? This course will provide key insight into the cost of lost trust including its negative impacts on performance, morale, and  more...

Cummunicating During Difficult Times ...oyees need to be on board with these decisions. Different levels of leadership bear specific responsibilities at such times. These responsibilities include communicating strategic vision, explaining the rationale for decisions made, and translating those decisions into day-to-day operational terms. Leaders need to communicate to employees how decisions made in difficult times will benefit them  more...

ITIL reg 2011 Edition Overview Certification Benefits ITIL® 2011 Edition Overview: Certification & Benefits ITIL It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific  more...

Understanding Health Insurance: A Guide To Professional Billing & Coding ...cedural Coding System (CPT). You will learn the three of levels of the CPT coding system and how they affect claims reimbursement. You will learn about the different chapters and how they pertain to various parts of the human anatomy. We will explore surgical codes and how to identify codes that are pre and post-operative. Finally we will cover the advantage and importance of using a  more...

Expert Certificate Course in Medical Coding ...ng system" which helps one retain information on multiple levels. Specific information is presented, then interactively tested for retention. Background: Requires a strong clinical background to analyze the contents of medical records and candidates must be detail-oriented, analytical, and have exemplary organizational skills. Prerequisite is a medical background or a Medical Terminology Course  more...

Understanding Child Development ...g supporting tactical plans, and reinforce results at all levels. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. This course will lead you step-by-step through the development of a strategic plan, beginning with a powerful mission statement, analysis of your organization?s strengths and weaknesses, and assessment of your  more...

Organizing Your Workspace ...learning to organize your workspace, you can reach better levels of performance. This course will identify techniques for organizing your work areas, shelves, drawers, and files. It will also give you tips for maintaining this organization as well as giving suggestions for managing your time and schedule. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can`t use Netscape or other  more...

The Cure For What Retails You This course explores how to increase retail sales. During this course, students will explore ways to increase their retail sales. The course works for all levels of retail sales from general sales staff to management but also addresses concerns of small business owners.  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

Manufacturing Statistics Personal Training Library ... Experiments (DOE) for improving quality and productivity levels in manufacturing processes. You will learn how to set-up and conduct Screening Experiments using techniques developed by Placket-Burman and Taguchi. DOE worksheets and step-by-step DOE instructions will guide you through the process. If your company is implementing a six sigma (6S) or lean manufacturing initiative, you know how  more...

Six Sigma Black Belt Personal Training Library ... Experiments (DOE) for improving quality and productivity levels in manufacturing processes. You will learn how to set-up and conduct Screening Experiments using techniques developed by Placket-Burman and Taguchi. DOE worksheets and step-by-step DOE instructions will guide you through the process. If your company is implementing a six sigma (6S) or lean manufacturing initiative, you know how  more...

Implementing a Windows 2003 Network Infrastructure - MCSE (70-291) In this newly released coursed you will learn all you need to know about implementing a Windows 2003 server. This course is designed to teach you about Microsoft's new Windows 2003 server software. You will learn how to implement and set-up the server and complex software in a network environment. This course maps directly to Microsoft's MCSE certification exam 70-291. Included with this course  more...

Planning a Windows 2003 Network Infrastructure - MCSE(70-293) In this newly released coursed you will learn about planning Network Infrastructure for a Windows 2003 server. This course is designed to teach you beyond the basics or beginning level about Microsoft's new Windows 2003 server software and how to plan the infrastructure of a netowrk. This course maps directly to Microsoft's MCSE certification exam 70-293. Included with this course are electronic  more...

Planning & Implementing an Active Directory Infrastructure (70-294) In this newly released coursed you will learn all you need to know about planning and implementing an Active Directory Infrastructure for your Windows 2003 network. In this new course, you will learn how to plan and implement Active Directory Services in your Windows 2003 Server environment. You will also learn how to plan and implement an Active Directory Infrastructure. You will also get a  more...

Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. Welcome to Adobe GoLive 6 This self-paced computer based training series will teach you intermediate through advanced techniques of GoLive 6 that you can apply to your work today. This course will take the guesswork out of the revolutionary new  more...

Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. Welcome to Adobe Illustrator 10 This self-paced computer-based training series will teach you intermediate through advanced techniques of Adobe Illustrator 10 that you can apply to your work today. This course will take the  more...

Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. Welcome to Adobe Photoshop 7 This self-paced computer based training series will teach you intermediate through advanced techniques of Adobe Photoshop 7 that you can apply to your work today. These online courses will take the guesswork  more...

Bartending the Easy Way-Online ... all types of bartending jobs that require many different levels of skill, anyone can become a bartender. When researching your choice of a bartending education, keep in mind the factors that are necessary to perform all aspects of the job. Memorizing 300 recipes does not make you a professional bartender.I'm still leery about the online format of a bartending class, so can you tell me what  more...

Bartending to the Max-Online ... making of cocktails. Because there are jobs of all skill levels, anyone can become a bartender. In addition to learning the basics of tending bar, this course emphasizes ethics and customer service, which is invaluable knowledge for anyone who works in a bar or restaurant. The class is extremely beneficial to bar owners, managers, waitresses and novice bartenders, also. Hollywood bartender  more...

Expert Purchasing Management ...ou need to know to lead your purchasing department to new levels of success! Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. Each lesson takes approximately 30-60 minutes to complete and the course is comprised of 8 lessons. Students generally complete the  more...

Listening Skills for the Workplace ...work, unsatisfactory service and misunderstandings at all levels. As the old saying goes, "It pays to listen." Yet, despite its importance, listening is often at the bottom of the hierarchy of communication skills taught at the work place. Most people have far more training in reading, writing, and speaking than they do in listening- even though all of us spend far more time listening. A study  more...

Microsoft Access 2003 (Levels 1-2-3) ...new tools for managing your data. Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you how to utilize all of the tools  more...

Microsoft Excel 2003 (Levels 1-2-3) ...iversal viewing and collaboration. Microsoft Excel 2003 (Levels 1-2-3) Our Excel 2003 gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You`ll be able to easily analyze data with charts, Microsoft PivotTable views and graphs. And, use automatic formatting to create data-rich spreadsheets. Our interactive series will show  more...

Microsoft PowerPoint 2003 (Levels 1-2-3) Our Powerpoint 2003 provides a complete set of tools for creating powerful presentations and offers tools to allow you to organize and format your material easily. We suggest a 90 day period or sooner for completion of study. You will have 1 year access to this course. Microsoft PowerPoint 2003 Our Powerpoint 2003 provides a complete set of tools for creating powerful presentations and offers  more...

Microsoft Word 2003 (Levels 1-2-3) ...team members to collaborate online. Microsoft Word 2003 (Levels 1-2-3) Our Word 2003 provides powerful tools for creating and sharing professional documents that anyone with a web browser can view, making it easy for team members to collaborate online. Our interactive training series will guide you through this powerful program and show you how to utilize all of the tools contained within the  more...

QuickBooks Pro 2005 ... the Makau Corporation. After completing all three course levels, you will have gained a well-rounded education allowing you to... Setup your business finances within QuickBooks Develop lists from your QuickBooks data Integrate with your Bank's financial systems and credit card transactions Report on the financial records with ease Generate purchase orders and invoices to grow your business  more...

Success Strategies Training Program for Management & Leadership ...ders is designed to be incorporated in all organizational levels. Specific, proven strategies for success are gathered from some of the world?s best executives and professionals. The strategies are based on a success pyramid method of working the basics first, and then climbing to the top. Get the most out of your managers, leaders and front line employees with the Success Strategies Training  more...

Visual Basic.NET This Visual Basic .NET course teaches you the standards and basics for the Microsoft .NET framework. Visual Basic.NET is a significant upgrade to Visual Basic and incorporates many new features and framework goals of the .Net architecture. Learning to manage these changes will allow VB developers to create enterprise applications for the .NET platform and to create more traditional VB  more...

Managing a Windows 2003 Environment -MCSE (70-290) In this newly released coursed you will learn all you need to know about managing a Windows 2003 server. This course is designed to teach you about Microsoft`s new Windows 2003 server software. You will learn how to manage the server in a network environment. This course maps directly to Microsoft`s MCSE certification exam 70-290. Included with this course are electronic study guides for each  more...

Managing Upward Relationships ... and politics and explores the common grounds between two levels in the organizational hierarchy. Managers need to have necessary interpersonal skills required for succeeding in upward relationships. The focus is on the skills and strategies that support building positive and productive upward relationships and optimizing individuals' and organizations' performances. This course also offers the  more...

Strategies for Facilitating Critical Thinking "Workplaces are not typically associated with reflection or critical self-reflection, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined  more...

Steps for Successful ISO Registration ...lected. Preparing for registration involves creating four levels of documentation beginning with the quality manual, identifying areas that require improvement, and ensuring quality procedures and work instructions are in place. This course emphasizes the importance of continual communication, benchmarking, and quality improvements. "Steps for Successful ISO Registration" guides your  more...

Supply Chain Planning and Inventory Management Key components of supply chain management include planning demand and supply, along with inventory management. From raw material to finished product, planning and managing the process is key to implementing successful supply chain management systems. In this course, you will learn how to how to achieve a strategic fit between your supply chain management and competitive strategies. Once your  more...

Strategic Management - Corporate Implementation This course focuses on the corporate implementation phase of strategic management. There are three steps involved in corporate implementation. The first step is to develop action plans and functional tactics. Action plans guide strategic implementation by specifying a firm's given tasks for a particular period, while functional tactics are short-term activities that a firm undertakes to implement  more...

Configure Security for Windows SharePoint Services 3 0 Describe how to configure various different aspects of WSS security, such as authentication, permission levels, user groups, and Information Rights Management (IRM).  more...

Union Awareness ... a steady decline since the early 1980s, union membership levels saw a small increase in 2007 and 2008. This change, as well as the recently proposed Employee Free Choice Act, has sparked a renewed focus on labor unions and their role in the modern workplace. As a supervisor or manager, it is important to have a basic understanding of workers' rights under the various U.S. labor laws, as well  more...

Flash MX ActionScript ...th ActionScript Creating Presentations Working with Flash Levels Using the LoadMovie and UnloadMovie Action Creating ActionScript Loops About Loops Looping Between Frames Creating a For Loop Creating a While Loop Creating a Do While Loop Working With Variables And Arrays About Variables and Arrays Understanding Variable Data Types Variable and Array Naming Conventions Declaring a Variable  more...

Management of Cash Flows Can a profitable company with a positive net worth run short of cash? Without sound cash management, it certainly can. Every organization, large and small, must manage the generation and expenditure of cash to ensure that bills can be paid on time. This course covers the principles of sound cash flow management, including cash management strategies, the best use of credit collection, and ways  more...

Maintaining DB2 UDB Data Consistency To explain how to choose appropriate isolation levels and to describe how locks are acquired in a DB2 UDB database  more...

Designing and Implementing Security in SQL Server 2000 To use programming logic to implement security and describe the different levels of security  more...

Sales Management Motivating Sales Teams to Win ...s team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To Identify the actions you can take to ensure that sales team members have high motivation levels.  more...

Strategic Management Analyzing Strategic Options ...nal environment. Identify the levels of strategy. Recognize the approaches to initiate business or corporate-level strategy. Audience Managers and team leaders who are responsible for analyzing strategic business options. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and  more...

Visual InterDev 6 0 Planning a Web Application ...n with existing applications. Identify the availability levels for a Web application. Identify the geographic scope requirements of a Web application. Identify the downtime requirements of a Web application. Identify the availability requirements of a Web application. Unit 3: Web Application Design Duration: 2 Hour(s) Identify the purpose of using scenarios in  more...

Oracle 11i10 System Admin Personalization Workflow Components ...oncept and configuration of personalizations at different levels. The course also introduces the learners to the benefits of the workflow process and describes different types of workflow components. Learn To: Identify features of personalizations. Match the profile options configured to enable or disable page personalization with their features. Identify steps to perform  more...

Lotus Notes R5 Managing and Sharing Information ...1.5 - 2 Hour(s) Match the Lotus Notes database access levels with the privileges they grant to the users. Create a form. Define the fields in a form. Create a form section. Create a view. Insert a column into a view. Set column properties in a view. Specify a selection condition to display documents in a view. Indent response documents in a view. Grant a specific user the access to  more...

Windows NT Server 4 0 Routing RAS - Part 4 ...unctions of the TRACERT utility. Identify the different levels of event logging that can be enabled by using RRAS. Enter the routemon command to display the static IP routes of an interface. Enter the routemon command to display the global configuration parameters of the IPX RIP protocol. Enter the routemon command to enable a Demand Dial interface. Enter the command to execute a  more...

Supply Chain Management Using Models ...f the quadrants of the sourcing strategy matrix. Match levels in sourcing strategy with their characteristics. Identify primary sources leading to significant improvements in the supply chain. Match the levels of the logistics framework with their activities. Identify characteristics of the stages in advanced logistics model. Identify benefits of the advanced logistics model.  more...

SAP R 3 3 0 ...nction keys. Access R/3 applications using the three levels of the menu system. Execute transactions by working in a dialog with the system. Understand dialog messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as  more...

SAP R 3 Working with v3 0 ...ction keys. Access R/3 applications using the three levels of the menu system. Execute transactions by working in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a  more...

SAP R 3 v4 0 Retail Organizational Structures and Master Data Course Overview The purpose of this course is to give users working in retail companies knowledge of the organizational structure and master data of the SAP R/3 retail system. This course also provides essential skills in daily activities associated with use of Master Data in IS Retail. L earn To: Logistics organizational structure. Organization of financial accounting.  more...

SAP R 3 v4 0 Profitability Analysis - Basics ...st Results. Top-down Planning. Updating Data at Lower Levels. Planning at Customer and Product Level. Before Valuating the Plan Data. Valuating Plan Data. Actual Postings. Creating an Order. Valuating Incoming Orders. Billing. Transferring and Valuating Billing Data. Further Actual Postings. Data for Profitability Analysis. Unit 4: Information System Duration:  more...

Working with SAP R 3 v4 x ... function keys. Access R/3 applications using the three levels of the menu system. Execute transactions by working in a dialogue with the system. Understand dialogue messages that point out errors or ask you to check entries for accuracy. Work in parallel with several applications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a Help  more...

Lotus Notes R5 Managing and Sharing Information ...1.5 - 2 Hour(s) Match the Lotus Notes database access levels with the privileges they grant to the users. Create a form. Define the fields in a form. Create a form section. Create a view. Insert a column into a view. Set column properties in a view. Specify a selection condition to display documents in a view. Indent response documents in a view. Grant a specific user the access to  more...

Object Analysis Design Design Implementation ...psulation in Object Oriented Design. Identify the three levels of Operation Visibility in UML. Identify the features of the special Classes commonly used in Object Oriented Design. Identify the importance of Class Specification. Fully define Attributes for the Design phase. Fully define Operation Signatures for the Design phase. Identify what must be defined before an Association  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ...ing the Schema Duration: 2 Hour(s) Identify the levels of B*-tree index structure. Identify the features of a B*-tree index scan. Identify the columns on which a B*-tree index should ideally be created. Create a B*-tree index by using SQL commands. Identify the features of bitmapped indexes. Identify the advantages of bitmapped indexes. Create a bitmapped index by using  more...

Oracle Form Builder Writing and Debugging Code ...e code for a trigger to validate user inputs at different levels. Match the built-ins for validation with their functions. Sequence the Form Builder navigation units according to their navigation hierarchy. Match the navigation properties with their characteristics. Match the navigation trigger types at different levels with their uses. Write the code for the When-New-Object-Instance  more...

Oracle8 Database Administration - Manage Storage Structures ...orrect sets of objects and their fragmentation propensity levels. Match the data block contents with their features. Match the block space utilization parameters with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...lback segments to transactions appropriately. Define levels of locking, list possible causes of contention, use Oracle utilities to detect lock contention, resolve contention in an emergency, prevent locking problems and recognize Oracle errors arising from deadlocks. Use Oracle tools to diagnose and resolve contention. Launch Oracle Expert and identify the different types of  more...

Oracle Form Builder R6 Writing and Debugging Code ...he code for a trigger to validate user input at different levels. Match the built-ins used for validation with their functions. Sequence the Form Builder navigation units according to their navigation hierarchy. Match the navigation properties with their characteristics. Match the navigation trigger types at different levels with their uses. Write the code for the When-New-object-Instance  more...

SQL Server 7 0 System Administration - Part 1 ...nd software requirements, setting, backward compatibility levels, and database copy methods. Upgrade to SQL Server 7.0. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for installing, configuring, administering and troubleshooting Microsoft SQL Server 7.0. Participants should have completed course series 71410 - 71413,  more...

SQL Server 7 0 - Implementing a Database - Part 4 ...ions. Define transactions and set transaction isolation levels. Identify the purpose and benefits of using views. C ontent Emphasis Skills-Based A udience This course is designed for IT professionals responsible for implementing a database solution with Microsoft SQL Server 7.0. Participants should have completed Microsoft SQL Server 7.0: System Administration (Course Series  more...

Site Server 3 0 Implementation - Part 2 Course Overview This is the second course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to identify the concepts considered when planning a catalog; perform the steps to modify an existing Web page to search  more...

Internet Explorer 5 0 Fundamentals Course Overview This course provides participants with the skills to use Microsoft Internet Explorer 5.0. At the completion of this course, students will learn how to search for Web pages; customize the display of Web pages; organize Web pages in the Favorites folder; save and print Web pages; identify the advanced features of IE 5.0; and use the basic features of Outlook Express. L earn  more...

Exchange Server 5 5 Design Implementation - Part 4 ...orted Internet protocols with their usage. Identify the levels at which Internet protocols should be configured in a given situation. Configure Internet protocols at the mailbox level by using the Protocols property sheet. Enable Protocol Logging for Internet protocols by using Registry Editor. Match the performance counters for Internet protocols with the keys under which they appear  more...

Microsoft Visio 2003 Proficient User ...ience: This course is intended for personnel at all levels of the enterprise and end users wishing to familiarize themselves with Microsoft Visio 2003. Experience with the Windows 2000/XP interface, basic PC skills is assumed. Course 72060 Visio 2000 or previous Visio experience is helpful, but not required. There are no prerequisites required for this course. Deployment:  more...

Quality Management Business Process Improvement ...nges in upper level management, however, employees at all levels of the process of product development are being asked to participate in quality improvement efforts. Since Icon will no longer rely on independent consultants to develop process improvement initiatives, it is your job as a QA Director to train Caroline and Linda in how to establish process improvement teams. Unit 2: Developing a  more...

E-Commerce Security .... Identify the features of a firewall. Identify the levels of firewall implementation. Identify the features and functions of packet-filter firewalls. Identify the features and functions of proxy firewalls. Identify the role of personal firewalls in e-commerce. Identify the features of dynamic firewalls. Unit 2: Information Encryption (1 - 2 hours) Identify the  more...

Windows 2000 Planning Implementing Active Directories - Part 1 Course Overview This is the first course in a four part series that will provide IT professionals with the knowledge and skills necessary to plan and implement Microsoft Windows 2000 Active Directory in an enterprise environment. At the completion of this course, students will learn to identify the key features and components of Active Directory; identify the physical structure and security  more...

NetWare Service and Support Upgrade - Part 3 ...a Novell Client. L earn To: Identify the six levels of the Redundant Array of Independent Disks (RAID). Mirror disk partitions for maintaining NetWare security. Install a NetWare 5 server. Identify the architecture of Novell Client for two Windows platforms, Windows 95 and Windows NT Workstation. Use some troubleshooting tools to find the causes of the problems  more...

Business Code of Conduct Confidentiality Company Assests ... course examines the importance of confidentiality at all levels and provides examples of breaches of confidentiality. It also covers employee obligations and the consequences of confidentiality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential  more...

Oracle8i Database Admin Manage Storage Structures ...orrect sets of objects and their fragmentation propensity levels. Match the data block contents with their features. Match the block space utilization parameters with the information that they provide. Sequence the steps used by the Oracle Server to manage data within a block. Retrieve the information to check the current number of extents and blocks allocated to a segment by using Oracle  more...

Diversity Managing Diversity in the Workplace ...e workplace by using the lens model. Identify the three levels of culture as defined by Schein. Identify the four stages of individual and organizational growth to understanding and leveraging diversity. Audience: Team leaders, supervisors, and managers of people. Deployment: e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs HRCI credits: 3  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...ance problems associated with rollback segments. Define levels of locking and list the possible causes of contention. Use Oracle utilities to detect and resolve lock contention. Prevent locking problems and recognize errors arising from deadlock. Gather data and tune a database using Oracle Expert. C ontent Emphasis Skills-Based A udience Database Administrators, System  more...

Oracle8i Backup and Recovery Troubleshooting Recovery ...covery in various situations. Identify the uses, modes, levels and compatibility issues of Export utility, and use the Export utility to create an export file. Identify the uses, modes and NLS considerations of the Import utility, and the steps in which a table is imported. Identify and import objects into a schema. Identify and sequence steps to start an Oracle database with a missing  more...

Building Scalable Cisco Internetworks Part 3 ...ntermediate System-to-Intermediate System (IS-IS) routing levels. Identify types of Intermediate System-to-Intermediate System (IS-IS) Protocol Data Units (PDUs). Audience: This course is recommended training for individuals working towards certification as a Cisco Certified Network Professional (CCNP). The audience includes network administrators, network designers, network  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Windows 2000 Installation Config Admin --Part 4 Enterprise Admin Course Overview This is the fourth course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify, configure and manage the workstations of users; and identify, configure and manage a fax. L  more...

Exchange 2000 Server--Part 3 Administering ...fy the features of Exchange System Manager. Identify the levels of administration in Exchange 2000 Server. Administer an Information Store (IS). Identify the features of groups in Active Directory. Identify the guidelines for selecting the scope of groups. Identify the guidelines for designing groups. Identify the features of message routing and group expansion. Identify the features of  more...

IBM DB2 Universal Database V6 1--Fundamentals ...tasks performed using the Control Center. Match security levels with their definitions. Sequence the steps in the authentication process a user follows when accessing a DB2 instance. Identify the characteristics of DB2 authorization levels. Provide a user with privileges on database objects using Data Control Language (DCL). Unit 2: Creating and Accessing Database Objects Unit 2 -  more...

IBM DB2 Universal Database V6 1--Fundamentals ...tasks performed using the Control Center. Match security levels with their definitions. Sequence the steps in the authentication process a user follows when accessing a DB2 instance. Identify the characteristics of DB2 authorization levels. Provide a user with privileges on database objects using Data Control Language (DCL). Unit 2: Creating and Accessing Database Objects Unit 2 -  more...

SCO SVR 5 --Part 1 Basic Administration ...of ACLs. Identify the functions of backup procedures and levels. Identify factors to consider when selecting backup media. Identify the CLI backup commands available in SCO SVR. Identify the features of the ARCserveIT utility. Identify the procedure for recovering from a system disaster. Unit 3: Optimizing the System Duration: 2 Hour(s) Monitor processes by using the ps command.  more...

Oracle 11i Procure to Pay Part 4 ...ions. Identify key concepts related to holds. Match levels of invoice validation with their descriptions. Identify key concepts related to invoice approvals. Match invoice reports with their descriptions. Identify setup options for invoices. Identify additional implementation considerations for invoices. Unit 2: Payments (3 hours) Identify payment-related tasks  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ...ions in EJB 2.1. Match transactions with the isolation levels that should be associated with them Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours  more...

Enterprise Connectivity with J2EE V1 4 Advanced EJB Topics ...ions in EJB 2.1. Match transactions with the isolation levels that should be associated with them Audience: This course is intended for programmers who are interested in updating their skills to the latest Java2 Enterprise Edition platform: SDK 1.4. Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 4 hours  more...

Oracle 11i Procure to Pay Part 3 ...ipts. Identify features of various security and access levels for documents. Create a position. Add a position to a position hierarchy. Identify invoicing and payment tasks that you can perform with Payables. Match reasons for integrating Payables with other applications. Match various Payables open interfaces with their features. Audience: This course is targeted at  more...

Advanced Project Leadership Navigating Corporate Structures ...sponsibilities of a Project Sponsor. Identify the three levels of sponsorship within a company. Identify responsibilities of an Operational Sponsor. Identify responsibilities of a Tactical Sponsor. Identify responsibilities of a Strategic Sponsor. Identify ways to help a Project Sponsor be successful. Identify impact of the type of organization on Project Sponsors. Identity the  more...

Oracle9i SQL DML and DDL The Oracle SQL DML and DDL course is the third in a three-part series covering the Data Manipulation and Data Definition language statements supported by Oracle9i. This course introduces the participants to various objects in a database. The participants learn to create, update, and delete the database objects. The participants also learn to add rows, update, and delete existing rows from a table.  more...

SAP R 3 PP Production Planning SOP ... works. The learner is introduced to the various planning levels in the R/3 System as well as learning how to plan in the Sales and Operation Planning and Material Requirement Planning levels. Furthermore, the trainer will be shown the functions of standard SOP and of flexible planning. Learn To: o Production Planning in SAP R/3. o Introduction to the MRP II Planning Concept. o  more...

SAP R 3 v4 6 Purchaser ...haser. o The R/3 System: - Integration. - Organizational Levels in Procurement. - Role-Based Purchasing. o Master Data: - Material Master. - Vendor Master. - Purchasing Info Record. - Source List. Unit 3: The Work of the Purchaser in the R/3 System 1.5 - 2 hours o Procuring Stock Materials: - Purchase Requisitions. - Requests for Quotation and Quotations - Part 1. - Requests for  more...

SAP R 3 v4 6 SD Custromer Service Representative ... o Processes in Sales and Distribution: - Organizational Levels in SD. - Integration. - Role-Based Sales and Distribution. o Master Data in SD Processing: - Customers and Business Partners. - Products and Services. - Conditions and Agreements. o Basic Functions in SD: - Sales Documents. - Material Determination. - Partner Determination. Unit 3: The Sales Employee in SAP R/3 1 - 2 hours  more...

SAP Advanced Planner Optimizer APO Overview ...ain Problems. o Advanced Planner and Optimizer (APO): - Levels of Supply Chain Management. - APO Planning Components. - Optimization Solutions and Evaluations. o APO Integration and Technology: - LiveCache Technology and Pegging. - Data Integration in APO. Unit 2: APO Planning Components 2 - 3 hours o Supply Chain Cockpit (SCC): - Version Management. - Functions of the Supply Chain  more...

MS Win XP Install Admin Part 4 Remote Mobile Computing ...ndows XP Professional. o Differentiate between security levels and appropriate use of authentication protocols supported by Windows XP Professional. o Differentiate between security levels and appropriate use of authentication protocols supported by Windows XP Professional. o Identify features of using the Extensible Authentication Protocol (EAP) in Windows XP Professional. o Identify  more...

CompTIA Server 2005 Storage Arrays Install Planning ...e the various Redundant Array of Independent Disks (RAID) levels with their descriptions. Match the hybrid Redundant Array of Independent Disks (RAID) levels with their descriptions. Distinguish between the features of hardware Redundant Array of Independent Disks (RAID) and software RAID. Identify the various methods to manage hard disk failures in a Redundant Array of Independent  more...

CompTIA Server 2005 Hardware Operating System Install ... Identify the key aspects of upgrading BIOS and firmware levels. Identify the key aspects of configuring Redundant Array of Inexpensive Disks (RAID). Identify the key aspects of calculating Redundant Array of Inexpensive Disks (RAID) capacity. Identify the options for configuring external peripherals. Identify the basic activities of a network operating system (NOS) installation.  more...

CIW Enterprise Specialist Part 5 CMP EJB Transactions Security ... model, along with distributed transactions and isolation levels in transactions, and differentiation between container-managed and bean-managed transactions. EJB security, as well as the various roles that the bean developer, assembler, and deployer play in security. The roles of the container and deployment descriptor in EJB security are covered. Learn To: o Identify characteristics of  more...

CCNT Basic Telecommunications v6 0 Part 2 This course focuses on transmission networks, switching, and signaling. The course begins with an overview of transmission networks, looking at current structures, cellular, Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and  more...

Call Center Mgt Measuring Quality Performance ...taffing tactics, provides a process for calculating staff levels, and identifies the types of reports that call center managers use to evaluate a call center's performance. Additionally, the program provides students with guidelines for communicating with executives. By applying the information in this program, the student will be able to establish service goals, identify areas for attention,  more...

Six Sigma Managing Six Sigma Projects ...eason for the 1.5 sigma shift used in calculating quality levels in Six Sigma. Identify the benefits of failure mode and effects analysis (FMEA). Identify the data required when conducting a failure mode and effects analysis of a new design or process. Simulation Overview: In the simulation at the end of  more...

Change Management Managing Change ...n To Identify the different levels of change. Develop the traits of a change leader. Prepare a plan for a change. Identify why employees resist change. Control a crisis situation. Audience This course is for managers responsible for helping employees  more...

Managing Change Implementing the Change Process ...- 1 hour) Identify the different levels of change. Identify common misconceptions about change. Identify three tactics for implementing change smoothly. Identify the behaviors of a good change leader. Simulation Overview: You will meet with two Team Leaders to discuss the new  more...

Advanced Project Mgmt Project Management Maturity ...ity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To Identify how project management maturity levels relate to the project management process groups. Identify project management processes a company at maturity level one would use to plan projects.  more...

Six Sigma Six Sigma Essentials ... Identify the relevance of Six Sigma quality levels. Identify applications of statistics. Identify the phases of Six Sigma implementation. Simulation Overview: In the simulation at the end of this unit, you will meet with Maggie Roberts, Vice President of Products and Services at Icon  more...

Team Participation Team Communication ...on (0.5 - 1 hour) List the three levels of verbal communication. Differentiate between denotative and connotative word meanings. List the two ways power can influence communication. Apply the five guidelines that foster a supportive communication environment Use the TRUST acronym  more...

Principles of Marketing Distribution Strategy .... Learn To Identify the levels of distribution intensity. Sequence the steps for selecting appropriate distribution channel partners. Identify the components of a physical distribution system. Sequence the steps of the channel management process. Identify  more...

Project Teams Building a Project Team .... Learn To Identify the levels of need being met according to Maslow's Hierarchy of Needs. Set ground rules during an informational meeting. Identify the expected result of a project team. Set team goals. Identify the five language characteristics  more...

E-Commerce Implementation Issues ...rations. Match product types to Web site functionality levels. Identify the features and functions of shopping carts. Identify the functions of online storefront systems. Identify typical storefront features of a medium-scale e-commerce implementation. Identify typical store management considerations for a medium-scale e-commerce implementation. Identify advanced storefront  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...ery in various situations. Identify the uses, modes, levels and compatibility issues of Export utility, and use the Export utility to create an export file. Identify the uses, modes and NLS considerations of the Import utility, and the steps in which a table is imported. Import objects into a schema. Sequence steps to start an Oracle database with a missing data file.  more...

Lotus Notes Domino R5 Development Part 1 Basic Concepts Course Overview This is the first course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to identify basic  more...

Lotus Domino R5 Development Part 2 Application Devel Fundamentals Course Overview This is the second course in a nine part series for webmasters, application developers, and graphic designers that will introduce Notes/Domino features, web-specific tasks, and basic system administration tasks to be up on the web quickly and to use Domino to create Web sites and Web applications. At the completion of this course, students will learn how to create a database in  more...

Lotus Domino R5 Development Part 9 Web Site Design ...te Security Duration: 2 Hour(s) Match the security levels in a Domino Web site with their features. Match the database settings used to secure data on a Domino Web site with their functions. Set up Domino Web site security by using server settings in the server document. Restrict access to a Domino data directory by using Domino Administrator. Create a realm to secure a Domino Web  more...

Windows NT 4 0 Core Technologies Support Curriculum ...tect server data using various Windows NT fault tolerance levels; identify the subsystems responsible for supporting applications; install and configure the TCP/IP, NWLink and NetBEUI protocols; install and configure Internet Information Server and the Microsoft Internet Explorer; identify the steps in the Windows NT printing process, configure network printers, use different print utilities  more...

Windows NT 4 0 Core Technologies Support - Part 2 ...tect Server data using various Windows NT fault tolerance levels, Data Protection and Data Recovery methods. C ontent Emphasis Skills-Based A udience This series is intended for IT professionals who will be responsible for supporting Windows NT Server 4.0 in an enterprise environment. In addition, the course is intended for people interested in seeking Microsoft Certified Systems  more...

Designing for Cisco Internetwork Solutions Part 5 ...ures and functional areas. It also covers network service levels and service level management. Learn To: Identify characteristics of network management architecture. Identify characteristics of Simple Network Management Protocol (SNMP). Identify features of Management Information Base (MIB). Identify features of the functional model for network management. Identify  more...

SAP R 3 3 0 Fundamentals ...all SAP R/3 applications. It is suitable for users of all levels including data processing personnel and management. Participants should have a basic knowledge of Windows or other graphical user interfaces. The following course can provide the prerequisite knowledge: Course 11712, Windows 3.1 Fundamentals. T otal Learning Time 4 - 6 Hour(s) Course Contents Unit 1: The Structure  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...he features of traffic control components. Match service levels with the situations in which they are applicable. Install QoS ACS by using the Start menu. Configure the traffic properties of QoS ACS by using the Start menu. Configure network bindings by using the menu bar. Capture network traffic by using Network Monitor. Unit 2: IP Routing Protocols Duration: 2 - 3 Hour(s)  more...

Windows 2000 Network Infrastructure Admin --Part 3 IP Routing ...he features of traffic control components. Match service levels with the situations in which they are applicable. Install QoS ACS by using the Start menu. Configure the traffic properties of QoS ACS by using the Start menu. Configure network bindings by using the menu bar. Capture network traffic by using Network Monitor. Unit 2: IP Routing Protocols Duration: 2 - 3 Hour(s)  more...

IBM DB2 Universal Database V6 1--Fundamentals ...tasks performed using the Control Center. Match security levels with their definitions. Sequence the steps in the authentication process a user follows when accessing a DB2 instance. Identify the characteristics of DB2 authorization levels. Provide a user with privileges on database objects using Data Control Language (DCL). Unit 2: Creating and Accessing Database Objects Unit 2 -  more...

IBM DB2 Universal Database V6 1--Fundamentals ...tasks performed using the Control Center. Match security levels with their definitions. Sequence the steps in the authentication process a user follows when accessing a DB2 instance. Identify the characteristics of DB2 authorization levels. Provide a user with privileges on database objects using Data Control Language (DCL). Unit 2: Creating and Accessing Database Objects Unit 2 -  more...

IBM DB2 Universal Database V6 1--App Development ...ta for groups using grouping functions. Create different levels of aggregation data using GROUPING SETS operations. Identify characteristics of STAR schemas for table design and index design. Code combined SQL statements using compound SQL. Create a local temporary table that can be referenced in an SQL statement using a common table expression. Retrieve data with logical conditions using  more...

IBM DB2 Universal Database V6 1--App Development ...ta for groups using grouping functions. Create different levels of aggregation data using GROUPING SETS operations. Identify characteristics of STAR schemas for table design and index design. Code combined SQL statements using compound SQL. Create a local temporary table that can be referenced in an SQL statement using a common table expression. Retrieve data with logical conditions using  more...

Operations Management Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company a a s operation processes. Learn To  more...

XML Building XML-Based Web Applications Part 4 Course Overview This is the fourth course in a five part series dedicated to coverage of the Document Object Model. This course will provide the learner with a solid understanding of its importance and practice of its usage. The structure of the DOM is presented in detail, along with information on accessing DOM documents and navigating DOM trees and retrieving content. Dynamic transformation  more...

XML Building XML-Based Web Applications Part 4 ... Identify features of the Node object. • Match DOM levels with their features. • Identify properties used to retrieve data from a node. • Identify features of the XML parser. • Identify ways of accessing XML data in a DOM document. Unit 2: Manipulating and Displaying XML Data 2 - 3 hours • Identify ways of searching for element nodes in the DOM tree.  more...

CIW Security Professional Operating System Security ...es. Learn To: Identify features of security levels. Identify features of Microsoft Windows 2000 security components. Identify features of Microsoft Windows 2000 security subsystem components. Identify rules for applying strong passwords. Enforce strong passwords. Identify key aspects for implementing account policies. Identify default settings that create  more...

CIW Security Professional Security Auditing Attack Techniques ...k packets using Ethereal. Identify key aspects of scan levels and reporting formats. Identify features of vulnerability scanners. Configure eEye Retina. Identify the decisions that an auditor can take based on network level information discovered. Identify the decisions that an auditor can take based on host level information discovered. Unit 2: Network Penetration (2  more...

CCNT Broadband Technologies v6 0 Part 3 ...itched Multimegabit Data Service Interface Protocol (SIP) levels that compare to the Open Systems Interconnection (OSI) model. Identify features of Digital Subscriber Line (DSL). Match Digital Subscriber Line (DSL) services with their descriptions. Identify features of Digital Subscriber Line (DSL) connectivity devices. Identify features of a Virtual Private Network (VPN). Match  more...

Motivation Fostering Employee Motivation ...tivate employees by measuring and building the motivation levels of their employees, how to determine motivational responsibility, and how to recognize motivators and de-motivators. You will also learn how to motivate employees with specific needs, how to build relationships that increase motivation, and how to help employees increase their own motivation levels. Learn To  more...

Project Leadership Overcoming Obstacles ...mation and how to present that information to the various levels of stakeholders within an organization. Learn To Identify reasons why communication within a project team can fail. Identify listeners' communication styles. Conduct a team meeting. Manage decision making among team  more...

Project Leadership Overcoming Obstacles ...cess for helping project team members manage their stress levels. Identify ways to improve team members' work habits. Follow guidelines to help manage team conflict. Follow the steps for resolving team conflict. Audience The target audience for this series is project managers who are responsible for managing  more...

Supply Chain Management Building a Sustained Competitive Advantage This course provides the learner with an understanding of utilizing collaboration and technology to maximize the effect of supply chain processing. Product design and product life cycle management as elements of the improvement effort, and performance measures and metrics. Models for improving all major processes within a supply chain, and extensive case examples to validate the principles and  more...

The Six Sigma Change Agent What is a Six Sigma?? change agent? How does one advocate change on a business-wide level? What are the skills required and the techniques used? In this course, you'll learn about the roles and responsibilities of the Six Sigma change agent. You'll explore ways to build a change management process and how to plan for change implementation. Effective communication is central to Six Sigma success,  more...

Total Productive Maintenance ...and machinery. It is an approach that seeks to engage all levels and functions in an organization to maximize the overall effectiveness of production equipment. This course examines how TPM emphasizes the importance of production and maintenance staff members working together. It also describes how TPM seeks continuous improvement of production equipment effectiveness through periodic  more...

Advanced Project Management - Project Management Maturity In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity levels. You will also learn how to assess a department or organization's maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management.  more...

Project Leadership - Communicating Within a Project Team Project Leadership: Communicating Within a Project Team covers how to promote team communication, why communication fails, and the types of communication styles. It also details how project managers should conduct meetings and manage decisions. In addition, it covers the types of project documents used to convey information and how to present that information to the various levels of stakeholders  more...

The EXCEL Acronym Instilling Service Excellence ...levels of customer service commitment, it's helpful to have an easy way to remember additional concepts that can make you a service superstar. Since the goal is customer service excellence, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can improve your service  more...

Service Teams and Service Stars The Olympic athlete, the Nobel Prize winner, and the Oscar-nominated actor all have something in common. They are all stars in their areas of expertise. This course will move you to the level of stardom in the area of customer service. In profiling the highest achievers, you will grasp the meaning of leadership, the importance of long-term focus, and the secrets to making your customers more  more...

Special Design Tools ...owledge and experience - when working their way to higher levels, most of the solutions could be derived from knowledge already present in the company or industry, or in another industry. Altshuller distilled the problems, contradictions, and solutions in these patents into a theory of inventive problem solving which he named the theory of inventive problem solving (TRIZ). Axiomatic design is a  more...

HAZWOPER 8 Hour Refresher with Blood Borne Pathogens Module ...- Understand the principles of decontamination as well as levels of decontamination and decontamination methods - Have a better understanding of potentially hazardous situations involving corrosives, solvents, oxidizers, and reactive chemicals - Understand the various considerations in an emergency and the importance of training and actions to personal safety and the safety of others  more...

Acid-Base Insight Generator ...losis a HCO3- a PCO2 a The acid-base matrix Levels I & II: a Familiarization with the acid-base matrix Clinical introduction a Underlying pathophysiology leading to acid-base disturbances Level III a Acute metabolic & respiratory acidosis a Acute metabolic & respiratory alkalosis a Compensatory mechanisms Level IV a Defining acid-base  more...

SowellEAC Online Enterprise Architect Certification Program ...e goal is to give a mixed group of students, with varying levels of awareness and experience in Enterprise Architecture, an appreciation of the art and science of Enterprise Architecture and to increase their ability to contribute to an Enterprise Architecture team. Approach: The approach taken in this program is to be as practical as possible. Some theory and philosophy are required, but  more...