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From 123-CBT Computer Based Training
Using Emotional Intelligence on the Job

Using Emotional Intelligence on the Job
Putting emotional intelligence to work is an emerging trend in the corporate world. Developing the best talents in executives, managers, and employees throughout the organization has become vital to workplace success. Intellectual knowledge is no longer enough; you must also have the interpersonal competence that comes with emotional intelligence. In
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Using Emotional Intelligence on the Job
Getting Results without Direct Authority Reciprocity

...city
One way to get results without authority is to leverage the law of reciprocity. For example, you help someone with a difficult analysis and that person in turn helps you put together a presentation. Or you support a colleague in a meeting, and later you get a key role in that colleague's project. For any trade to be successful, though, you need to know what others need and what
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Information Security Program Development Resources

...ne of your primary responsibilities will be to manage and leverage company and external resources needed to make your projects succeed. This course examines information security infrastructures and architectures and the industry models that can be used as a basis for them. This course also examines controls and countermeasures that can be used to detect, prevent, and protect company resources.
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Diversity and You

Diversity and You
Just as organizations must respond to demographic and social changes that introduce new languages, cultures, values, and attitudes to the workplace, so must you as an individual. To understand and appreciate diversity, you must develop an understanding of yourself and the ways in which you and others view the world. Your ability to use a variety of strategies to effectively
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The Importance of Diversity and the Changing Workplace

The Importance of Diversity and the Changing Workplace
Imagine for a minute that you work in a place where everyone is the same. All of your coworkers are of the same ethnicity, gender, educational background, and socioeconomic standing. You work with a group of people essentially cut from the same cloth, so where will new ideas come from? How will the group have the ability to understand
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Management Maintenance of Windows 7 Client Systems

...re suspected to be causing problems, you may also want to leverage the Memory Diagnostic Tool or Windows ReadyBoost feature. For hard disk maintenance, the desktop technician will also want to be familiar with defragmentation and disk cleanup, the checkdisk and checkntfs tools, System Configuration Tool options, Device Manager, and in some cases how to create a system image or use the Recovery
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Understanding Organizational Power Politics

...olitics can't always be avoided. The real challenge is to leverage organizational politics in a positive way. This course defines politics in relation to power and influence, distinguishes between negative and positive politicking, and gives instruction on how to be a politically constructive leader in your organization. More specifically, it provides guidance on using positive political
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Developing Strategic Peer Relationships in Your Organization

Developing Strategic Peer Relationships in Your Organization
Cultivating relationships with your work peers can lead to success for you as an individual and for your organization as a whole. Developing a supportive peer network can provide you with access to a wide variety of expertise and institutional knowledge and it enables you to leverage other people's networks. Because every workplace
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Forming Peer Relationships Alliances at Work

Forming Peer Relationships & Alliances at Work
Developing a healthy network of peers you trust plays a major role in your success at work. Cultivating these relationships is an important responsibility and it requires awareness, skills, and technique. Establishing a network of mutually supportive peers requires more than an appearance at a social event your organization sponsors. It's an
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Preparing for an Internal Interview

...g for an internal interview requires a unique strategy to leverage one thing you have over external candidates: an internal understanding of how your organization operates. Making the most of this knowledge can be a major asset to you. Whether it's being able to participate in conversations about your company and industry or demonstrating that you understand the organizational culture, being on
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Making a Positive Impression in an Internal Interview

...hough. Throughout this course you'll be shown how you can leverage your experience and internal knowledge to make a positive impression during your interview. Through techniques for meeting expectations and displaying your competence, you'll learn how to make a positive impression and connect with the interviewers' perspective. It's important to show them you're the right person for the
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Migrating Infrastructure to the Cloud

Migrating Infrastructure to the Cloud
This course explores the steps you should take in determining if your infrastructure has components that are suitable for a cloud solution. It discusses the Service Oriented Architecture (SOA) and grid computing, and highlights characteristics that make these infrastructures suitable or unsuitable for extension to the cloud. The course also explores the
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From Online Training Directory
Starting A Business?: How To Develop An Effective Business Plan



...ting a business plan that either gets rejected or doesn`t leverage your organizations global comparative advantage. And, if you think you understand your business after completing this self-paced tutorial you`ll gain new and invaluable insights into it`s success factors and strategic `drivers.`. All companies should have a business plan. A well researched, analyzed and written Business Plan can
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Starting A Business?: How To Develop An Effective Business Plan
Career Assessment Profile
...s:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource
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Entrepreneur Assessment Profile
...: Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? Should I run a company or work alone as a self-employed freelancer? What kind of business should I own? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the
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Leadership Assessment Profile
...s:Which aspect of business should I study next? How can I leverage my strengths and compensate for my weaknesses? How can I achieve an optimal balance between my work life and my personal life? The dimensions measured by the Profile were developed and refined by Dr. John Lounsbury, a recognized expert in psychometrics and personality assessment. Dr. Lounsbury is the president of Resource
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Customer Astonishment: The Commitment to World-Class Customer Care
...achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven is the goal. It is essential
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From 123-CBT Computer Based Training
Advanced ASP NET Topics
To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers
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Advanced ASP NET Topics
Building a Healthy System
Is it possible to make an organizational system healthier? What does a healthy system consist of? Every person in an organization is part of a system. By examining the beliefs and assumptions of all team members, as well as their personal visions, you'll discover the most profound leverage of the entire system. Change a belief, and you change an entire system. Combine that with a common vision,
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Brand Management Branding on the Web

... Select Internet abilities that you can leverage to strengthen your brand. Use the abilities of the Internet to strengthen your brand. Create an online vision for your company. Audience The target audience for this series is brand managers, product managers, and marketing personnel who wish to learn to interpret the
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Financial Management Analyzing Financial Statements

...fy types of asset management ratios.
Identify types of leverage ratios.
Identify types of profitability ratios.
Identify the limitations of ratio analysis.
Identify key aspects of trend analysis.
Identify key aspects of comparative analysis.
Identify key aspects of benchmarking.
Unit 3: Considerations for Financial Analysis (1 hour)
Identify types of warning
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E-Business Technology Fund Part 1 Architecture Building Blocks

... Identify areas of knowledge and information for leverage. Unit 2: Web-Based Application Architectures (1.5 - 2 hours) Identify features of client/server computing. Identify features of Web browser requests. Identify features of static Hypertext Markup Language (HTML) pages. Identify
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Changing Corporate Culture
To instill an appreciation of diversity within a company is a difficult task. It requires changing existing views and practices that until now have defined the workplace. You can overcome ingrained attitudes by learning how a diversity initiative differs from federal mandate, why some workers will object to the concept of diversity, and how to handle their opposition. This course describes the
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From Serebra Learning Corporation
Leadership and the Knowledge Worker
What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual
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Principles of Financial Statements
This course presents an overview of the principles of financial statements, introducing the learner to critical concepts and terminology necessary for understanding the rules impacting the presentation of numbers on financial statements, and the cash cycle of financial management. This course is targeted specifically for business managers, financial professionals, and other business professionals
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Advanced ASP NET Topics
To demonstrate how to migrate ASP to ASP.NET, leverage legacy compenents, create and use .NET components, and install and configure ASP.NET servers Web developers who are familiar with the fundamentals of Microsoft ASP.NET and who wish to broaden their ASP.NET programming abilities, especially those pursuing MCAD or MCSD .NET certification
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Administering and Configuring Internet Information Services 5 0
To discuss how to administer and configure Internet Information Services 5.0 Administrators who intend to install Internet Information Services 5.0 for the first time; experienced administrators who wish to upgrade or migrate to IIS 5.0; students or IT professionals who wish to gain a knowledge of IIS 5.0
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Financial Management: Analyzing Financial Statements
In Financial Management: Analyzing Financial Statements, participants will learn about the various tools available for analyzing financial statements.
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From Management Development Associates (NA) Inc.
Financial analysis Module 4 - Pyramid of ratios




- MDA Training -
In this session, you will combine everything learned in previous modules to unlock the drivers of financial performance. This module guides you through the pyramid of ratios, demonstrating how you can use the pyramid to uncover the profitability, efficiency, and leverage drivers for any organization.
By the end of this course, you will understand how to effectively use the
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Financial analysis Module 3 - Funding the business




...e balance sheet, we will help you assess the solvency and leverage of a business. In the end, we will examine different funding options for an organization looking to both operate efficiently and grow.
The cash flow statement, and different components that make up this statement, will be explained thoroughly to help you assess the financial situation of the organization. By using examples
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From Rice Consulting Services, Inc
Structured User Acceptance Testing - Full e-Learning Version

...ost out of your existing investment in testing and how to leverage that investment for user acceptance testing.
* Upon completion of this course, you will be able to:
o Plan an acceptance test for any size computer system
o Identify test cases that will simulate real-life conditions
o Determine if a system meets acceptance criteria
o Track the progress of an
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Structured User Acceptance Testing - Fast-track e-Learning Version

...ost out of your existing investment in testing and how to leverage that investment for user acceptance testing.
* Upon completion of this course, you will be able to:
o Plan an acceptance test for any size computer system
o Identify test cases that will simulate real-life conditions
o Determine if a system meets acceptance criteria
o Track the progress of an acceptance test
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Basic Training in Software Testing e-Learning Version

This is a quick start course in software testing for people just getting into the field, or for people who just need a refresher course or validation for their current testing techniques. This is a practical seminar reinforced with case study exercises to cover the critical path of testing.
Your instructor will be Randy Rice, a master practitioner and trainer in the field of software testing.
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User-Oriented Methods for Software Quality - e-Learning Version

Now, more than ever before, more responsibility is being placed on software users to define and validate the systems they acquire. This course presents two important sides of user involvement in software projects: gathering and documenting user requirements, and testing from the user perspective.
The instructor for this course is Randall Rice, a facilitator and designer of many user acceptance
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Gathering Defining and Testing User Requirements - e-Learning Version

Do you find yourself challenged by user requirements? Perhaps you understand the important of good user requirements for software development and testing, but other people in your organization need to be exposed to best practices for user requirements. If so, this is the course for you!
This is a basic course in understanding the process of gathering, defining, testing and managing user
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From JED New Media inc.
Tips for Training Adults




Review the basic characteristics of adult learners and discover how to leverage them by implementing tailored learning styles. Incorporating these proven methods into your approach facilitates your job as a trainer and enables you to enhance the learning experience.
This is a 40-minute online tutorial useful to individuals as well as within a group learning setting.
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Adult Learner Archetypes





Adult learners possess a variety of unique character traits. To optimize the learning experience, a trainer needs to identify each learner archetype, understand its character traits and leverage them to help you achieve your training objectives. Outlined here is a classification of adult learner archetypes using animal analogies.
40-minute online tutorial
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From Braini Academic
Sabre - Moving from Galileo




...ed course for experienced Galileo users. This course will leverage your knowledge of Galileo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment, booking-confirmed
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Sabre - Moving from Apollo




...ned course for experienced Apollo users. This course will leverage your knowledge of Apollo to teach you Sabre in a fraction of the time.
Subjects Covered...
Bargain Finder system, Direct Access, FOX, ICK, Multi Access system, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, STARs, Total Access, agent assembly areas, arrival-unknown segment, booking-confirmed
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Apollo - Moving from Sabre




...d Sabre users making the move to Apollo. This course will leverage your knowledge of Sabre to teach you Apollo in a fraction of the time.
Subjects Covered...
ATFQ, CarMaster, FLIFO displays, PNR data change, PNR data delete, PNR mandatory fields, PNR optional fields, RoomMaster, VIT displays, action codes, arrival-unknown segments, dollar saver, boarding passes, calculator functions,
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Moving to Amadeus




...signed course for experienced GDS users. This course will leverage your knowledge of another GDS to teach you Amadeus in a fraction of the time.
Subjects Covered...
Signing in and out, agent work areas, help system, information system (AIS), encode and decode, time and date functions, PNR overview, basic PNR retrieval, PNR subfield display, flight availability, return availability,
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From Morningstar Ventures
360 Degree Feedback Assessment
...s used for specific individuals, to pinpoint strengths to leverage and to identify barriers to success as a leader.
As an organizational strategy during change, a 360 feedback process can help establish goals and metrics for new desired behaviors.
Facts You Need to Know
All feedback except that of the direct manager is confidential. The feedback is likely to be more candid than
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Consulting Skills Assessment
...ulting skills assessment is used to pinpoint strengths to leverage, and to identify barriers to success. As an organizational strategy during change, a feedback process can help establish goals and metrics for new desired behaviors from change leaders and influencers.
CSA is also a tool for implementation of the skills and practices highlighted in our very popular workshop, the Advanced
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