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ANSI C Programming The Standard Library and Preprocessor

ANSI C Programming: The Standard Library and Preprocessor
To describe programming file and other I/O operations in ANSI C and how to implement facilities from the standard library
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Function Activities

Function Activities ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Every IT service requires applications software that provides functioning for systems, services, and processes. And proper Application Management is critical to successfully delivering, supporting, and maintaining IT services in your organization, both
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Technology and Implementation Considerations

Technology and Implementation Considerations ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Implementing processes and technologies in any organization requires significant planning, analysis and management. Implementing Service Management process capabilities is no different. The method of implementation must be planned,
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The Customer Service Representative CSR

...resentative Customer Service Representative Certification Library
It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today's Customer Service
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Support Center Services and Work Environment

Support Center Services and Work Environment HDI HDI Customer Service Representative Customer Service Representative Certification Library
This course is intended to introduce the learner to the basic levels of service commitments and attitude expected of customer service representatives. Best practices, personal accountability, enhancing the image of the organization, and the work
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Team and Customer Relationships

...resentative Customer Service Representative Certification Library
This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a support center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of
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Introduction to Operational Support and Analysis

Introduction to Operational Support and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Within the context of ITIL , service operation is sometimes referred to as the 'factory' of IT. It focuses on the daily activities and organizational infrastructure that are used to deliver services to the organization and the
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Introduction to Event Management

Introduction to Event Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
It's essential that you know the status of all components in your IT infrastructure at any given time. Monitoring all events that occur can provide you with invaluable data to help your organization identify and isolate not only problems that are
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Introduction to Incident Management

Introduction to Incident Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
No process in IT service delivery is foolproof; at some point in time an unplanned interruption will most likely occur ranging from a minor incident to the disastrous crashing of a critical system. The key to surviving any type of incident lies
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Incident Management Interactions

Incident Management Interactions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
The ability to resolve a problem efficiently is critical for both you and your customers. But what happens when you have dozens, hundreds, or even thousands of customers each contacting you with the same issue? While you may be able to resolve each
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Introduction to Request Fulfillment

Introduction to Request Fulfillment ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
When you think of reasons for contacting the IT Department in your organization, it's most likely to resolve a problem. Typically you contact them when something isn't working right whether it be a connection error, system crash, or other
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Request Fulfillment Process Interfaces and Challenges

Request Fulfillment Process Interfaces and Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
What would you think if you called your Internet provider to get a new password, and they told you it was going to be a week before they could resolve your request? Or even worse, imagine them not being able to do it at all
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ITIL reg and the Service Lifecycle

ITIL® and the Service Lifecycle ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
Organizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal
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Service Strategy Fundamentals

...dvantage over their competitors. Within IT Infrastructure Library (ITIL ), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value is created through service assets, and how these service assets can perform better through service automation. It also details the four main
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Service Strategy Processes

Service Strategy Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
In order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in
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Service Design Fundamentals

Service Design Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL , Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to
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Service Design Processes

Service Design Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for
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Service Transition Processes and Principles

Service Transition Processes and Principles ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help
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Service Operation Principles and Functions

...d with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide these IT services. This course is intended to help learners understand Service Operation with the Service Lifecycle. This course will assist the learner in preparing for the ITIL V3 Foundation Level
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Service Operation Processes

Service Operation Processes ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand
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Continual Service Improvement Fundamentals

Continual Service Improvement Fundamentals ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
IT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations
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ITIL reg V3 Overview Creating a Service Culture

ITIL® V3 Overview: Creating a Service Culture
Organizations around the globe rely on information technology now more than ever in order to survive and thrive in today\'s competitive environment. But how do you balance the growing need for information technology management with tried and true business practices? How do you align processes, people, and systems while maintaining and
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ITIL reg Overview Certification and Benefits

ITIL® Overview: Certification and Benefits
It's widely accepted that certification in a particular subject area builds credibility and trust in your work and performance. Obtaining ITIL V3 certification positions you as a highly-regarded asset to your colleagues, organization, and industry. But how do you know exactly what level of certification is right? And what specific areas, whether
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ITIL reg V3 Overview Introduction to the ITIL reg V3 Framework

ITIL® V3 Overview: Introduction to the ITIL® V3 Framework
A process or group of processes in place to manage the work of an organization, regardless of how meticulous and detailed it may be, is useless without being organized in some fashion. A planned structure is essential for ensuring success in managing IT functions in any organization. This course provides an introduction to the
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Problem Management Process Interfaces Challenges

Problem Management Process Interfaces & Challenges ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
An efficient Problem Management process is vital in ensuring your organization is ready to handle and resolve problems successfully. And the ability to know what information is important and how to use that information to analyze
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Introduction to Problem Management

Introduction to Problem Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Problems will inevitably crop up at some point while managing your IT Service Life Cycle. Usually, they are first noticed when the incidents they cause are detected. Proper Problem Management aims to eliminate recurring incidents by addressing
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Introduction to Access Management

Introduction to Access Management ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
You probably wouldn't leave the keys to your car, house, or office lying around for anyone to grab and use as they please. The same attention you give to protecting your physical valuables should be considered when protecting the confidentiality,
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Introduction to the Service Desk

Introduction to the Service Desk ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Whether you call your Internet provider because you can't connect to your bank because your online banking password isn't working or your satellite television provider because your signal is poor, chances are all these different calls for
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Service Desk Metrics and Outsourcing

Service Desk Metrics and Outsourcing ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
Service Desks are an integral part of any IT service-providing organization, and it's vital to accurately and consistently measure how your Service Desk is performing to ensure it is addressing the needs of customers and users, and also to make
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Introduction to Functions

Introduction to Functions ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
When you hear the term 'manage', you might typically think in terms of people management the staff and human resources of an organization that perform the work of the business. However, much more than just people are managed in a successful IT
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Reusing Content in Dreamweaver CS4

Reusing Content in Dreamweaver CS4 Adobe
Adobe Dreamweaver CS4 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at
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Reusing Content in Dreamweaver CS3

Reusing Content in Dreamweaver CS3 Adobe
Adobe Dreamweaver CS3 provides web developers with tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets. The practice of using server-side includes to dynamically load content at runtime is also
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Oracle 11g DBA OCA Library

Oracle 11g DBA OCA Library Oracle Oracle Database 11g Administrator Certified Associate Oracle Database Administrator 11g Certfied Associate Library
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Customer Service Representative Certification

Customer Service Representative Certification HRCI HDI Customer Service Representative Customer Service Representative Certification Library
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ITIL reg v3 Intermediate Operational Support and Analysis

ITIL® v3 Intermediate: Operational Support and Analysis ITIL ITIL Intermediate Level - Service Capability ITIL® v3 Intermediate: Operational Support & Analysis Exam
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IT Infrastructure Library ITIL reg v3 Foundations Syllabus v4 2

IT Infrastructure Library ITIL® v3 Foundations Syllabus v4.2 ITIL ITIL v3 Foundation for Service Management ITIL® v3 Foundation Syllabus v4.2 Exam
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Microsoft Certified Desktop Support Technician Library

Microsoft Certified Desktop Support Technician Library Microsoft Microsoft Certified Desktop Support Technician (MCDST) Microsoft Certified Desktop Support Technician Library
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Managing SharePoint 2010 Sites Lists and Libraries

Managing SharePoint 2010 Sites, Lists and Libraries Microsoft
Microsoft SharePoint 2010 offers a complete platform for collaboration, data management, and online information publishing. SharePoint sites provide the basis for these tasks, and are broken down further into objects like lists and libraries. Creating, managing, and customizing these sites, lists, and libraries are common tasks
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CompTIA Linux Library

CompTIA Linux Library CompTIA CompTIA Linux Powered by LPI CompTIA Linux Library
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Dealing with Irrational Customers Escalating Complaints

...resentative Customer Service Representative Certification Library
Dissatisfied customers can become irrational, irate and even abusive towards Customer Service Representatives. Organizations need to be able to address the needs of such customers in a professional, positive manner, and have processes in place so that Customer Service Representatives know how and when to escalate such a
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Support Center Tools Technologies Metrics

...resentative Customer Service Representative Certification Library
Customers contacting Support Centers expect the same level of professionalism each time they interact with a Customer Service Representative (CSR). To ensure this consistently high level of service, the CSR can draw an array of management tools and processes that both guide and measure his performance. This course is
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Quality in a Support Center

...resentative Customer Service Representative Certification Library
Customers who experience problems with your service represent a significant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future
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Customer Service Processes Procedures

...resentative Customer Service Representative Certification Library
Failing to realize the importance of customer service and effective complaints handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide
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Conglict Stress Time Management

...resentative Customer Service Representative Certification Library
Each customer wants her problem to be the most important problem to the Customer Service Representative (CSR). For the CSR, adapting to each customer's communication style, understanding each customer's emotional response, and solving each customer's problem can be an enormously stressful and time-consuming process. This
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Communications Skills

...resentative Customer Service Representative Certification Library
Effective communication is essential to the success of any customer-oriented business. Each customer will have their own style of communication as well as an emotional response to contacting a support center. In order to effectively communicate, the Customer Service Representative (CSR) must understand how to adapt to these
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Customer Interactions

...resentative Customer Service Representative Certification Library
Failing to realize the importance of customer service and effective complaint handling leads to increasingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide
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CISCO CERTIFIED NETWORK ASSOCIATE CCNA LIBRARY

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) LIBRARY Cisco Cisco Certified Network Associate (CCNA ) CCNA Certification Library
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INFORMATION STORAGE MANAGEMENT V3

INFORMATION STORAGE & MANAGEMENT V3 EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001)
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EMC Storage Products

...rage & Management Associate Information Storage Associate Library (Exam E20-001)
EMC storage products provide the means to allow business to increase their efficiency, while decreasing their long-term overhead. This course examines the EMC CLARiiON, EMC Symmetrix, the Direct Matrix architecture, the Navisphere Manager GUI, EMC Celerra, EMC Connectrix, EMC Centera, NetWorker,
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Storage Virtualization

...rage & Management Associate Information Storage Associate Library (Exam E20-001)
Virtualization has become more and more prevalent in modern networks as IT staff seek to increase availability, without increasing hardware and bandwidth costs. This course examines what virtualization is and the technologies that can be used to accomplish virtualization. This course also examines different
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Storage Technologies Update

...rage & Management Associate Information Storage Associate Library (Exam E20-001)
EMC offers various types of storage technologies with emphasis on the needs of the particular business involved. This course compares enterprise flash drives and conventional disk drive storage systems, and it compares RAID 6 with other types or RAID. The course discusses cloud computing and compares it to
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Storage Security

...rage & Management Associate Information Storage Associate Library (Exam E20-001)
The need for storage security in both small industry and big business is clear in today's ever evolving internetworks. This course examines what the storage security framework is and how companies implement it. This course also examines the risk triad, control measures, security domains, the SAN security
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MCITP WINDOWS SERVER 2008 SERVER ADMINISTRATOR LIBRARY

MCITP: WINDOWS SERVER 2008 SERVER ADMINISTRATOR LIBRARY Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator
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MCITP SHAREPOINT ADMINISTRATOR 2010 LIBRARY

MCITP: SHAREPOINT ADMINISTRATOR 2010 LIBRARY Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
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MCITP WINDOWS 7 ENTERPRISE DESKTOP ADMINISTRATOR LIBRARY

MCITP: WINDOWS 7 ENTERPRISE DESKTOP ADMINISTRATOR LIBRARY Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
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Six Sigma Black Belt 2007 BOK Library

Six Sigma: Black Belt (2007 BOK) Library ASQ Six Sigma Black Belt (SSBB)
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JUNIOR LEVEL LINUX PROFESSIONAL LPIC-1 LIBRARY

JUNIOR LEVEL LINUX PROFESSIONAL (LPIC-1) LIBRARY Linux Professional Institute LPI: Junior Level Linux Professional Junior Level Linux Professional (LPIC-1) Library
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Drawing Working With Symbols in Flash CS3

Drawing & Working With Symbols in Flash CS3 Adobe
Flash Professional CS3 provides a range of tools that can be used to create impressive graphics and illustrations for your movies. Drawing in the Flash environment produces vector graphics - artwork made from straight or curved lines with clean edges - that allow you to scale drawings without lowering the quality of the overall illustration.
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Collaborative Features in Word 2007

Collaborative Features in Word 2007 Microsoft
Microsoft Office Word 2007 offers several options for securing and protecting Word documents as well as providing various collaborative features. This course demonstrates how to use Word 2007's document security, which includes locking document formatting, password protecting a document, marking a document as read-only, using Document Inspector,
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Excel 2007 Formulas and Functions

Excel 2007 Formulas and Functions Microsoft
Excel 2007 provides numerous functions and formulas for performing simple and complex calculations on workbook data. The Ribbon's Formulas tab provides convenient access to groups of data analysis and calculation tools, such as the Function Library, Named Cells, Formula Auditing, and Calculation groups. This course demonstrates how to create and
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ASP NET AJAX and Client-Side Scripting With VB 2008 and ASP NET 3 5

... advantage of ASP.NET AJAX controls, what the client-side library is and how both ASP.NET and AJAX interact with it, and finally how to handle common events raised by ASP.NET AJAX components. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ASP.NET Application Development 70-562. Passing
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Oracle Database 11g Optimizer Statistics Hints Cursor Sharing

...many versions of almost identical SQL to be stored in the library cache. If, instead of issuing different statements for each literal, you use a bind variable, then in theory that extra parse activity is eliminated. Listing the benefits of using bind variables, as well as using bind peeking and adaptive cursor sharing are examined in this course. Optimizer hints enable you to influence
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Oracle Database 11g Oracle Label Security the Data Masking Pack

Oracle Database 11g: Oracle Label Security & the Data Masking Pack Oracle
Oracle Label Security is a powerful tool for classifying data and mediating access to data based on its classification. It provides an easy-to-implement row-level security solution and is built on the fine-grained access control technology of the virtual private database (VPD). This course describes Oracle Label
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Reusing Content in Dreamweaver CS5

Reusing Content in Dreamweaver CS5 Adobe
Adobe Dreamweaver CS5 provides web developers with a variety of tools that allow them to reuse existing content and assets when developing web sites. This course explains these features, including templates, the site library, and the implementation of frames and framesets.
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CCDP CERTIFICATION LIBRARY

CCDP CERTIFICATION LIBRARY Cisco Cisco Certified Design Professional (CCDP ) CCDP Certification Library
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Net Framwork 4 Web Applications Development Library

.Net Framwork 4 Web Applications Development Library Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515)
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WINDOWS SERVER 2008 ACTIVE DIRECTORY CONFIGURATION LIBRARY

WINDOWS SERVER 2008 ACTIVE DIRECTORY CONFIGURATION LIBRARY Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640)
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WINDOWS SERVER 2008 APPLICATIONS INFRASTRUCTURE CONFIGURATION LIBRARY

WINDOWS SERVER 2008 APPLICATIONS INFRASTRUCTURE CONFIGURATION LIBRARY Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643)
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WINDOWS SERVER 2008 NETWORK INFRASTRUCTURE CONFIGURARTION LIBRARY

WINDOWS SERVER 2008 NETWORK INFRASTRUCTURE CONFIGURARTION LIBRARY Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642)
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MCITP WINDOWS 7 ENTERPRISE DESKTOP SUPPORT TECHNICIAN LIBRARY

MCITP: WINDOWS 7 ENTERPRISE DESKTOP SUPPORT TECHNICIAN LIBRARY Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
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MCITP WINDOWS SERVER 2008 ENTERPRISE ADMINISTRATOR LIBRARY

MCITP: WINDOWS SERVER 2008 ENTERPRISE ADMINISTRATOR LIBRARY Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator
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From Online Training Directory
So You Wanna Be a Mystery Writer



Learn from a working mystery writer how to write mystery novels.
This course is designed for the working or aspiring writer who wants to create compelling mystery fiction.
The course gives you a jumpstart on getting ideas, developing characters, plotting, planting clues, and getting published. Worksheets, a web-based library of resources, book recommendations and examples from published and
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So You Wanna Be a Mystery Writer
Five Quick Steps to Telecommuting


...tiate a telecommuting agreement. Evaluation worksheets, a library of web-based resources, and tips from successful telecommuters help you develop your telecommuting plan while avoiding pitfalls The product of this course is a personal telecommuting plan that includes a presentation on telecommuting for your boss, a telecommuting agreement to serve as a basis for negotiations, a furniture and
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MCSE 2000 CD-ROM Library 8 CD s



CD-ROM training kit for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)
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CCNA 2 0 On-Line Library 1 Year - On-Line



On-line training package for IT professionals. Technical Training covers CCNA 2.0. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: CCNA 2.0 (Cisco Certified Network Associate)
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MCSE 2000 On-Line Library 1 Year - On-Line



On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)
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MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line



On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)
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Pharmacy Technician National Certification Exam Preparation Course


Would you like to become a Nationally Certified Pharmacy Technician (CPhT)? Take your career to the next level and get this credential. Many Pharmacy Technicians who become certified receive financial compensation and several states are even requiring Certification for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy
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Information Technology Infrastructure Library (ITIL)
...s, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as demanding ITIL certification for their employees. This course can be completed in as little as 2 hours but more time is suggested for in depth understanding.
Information Technology
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Discover the Benefits of Self-Publishing!
...rs; how to register your copyright, get your ISBN number, Library of Congress Number, and EAN; identify binding and paper options, and how to market your book and sell it.
Course Description Fewer and fewer publishing companies are taking on new authors and self-publishing is becoming a very viable and profitable option for many authors. If you are considering self-publishing your book, this
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Lean Manufacturing Personal Training Library
...Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S ™s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well.
The Lean Manufacturing course provides a comprehensive introduction to lean
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Manufacturing Statistics Personal Training Library
...Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis.
The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. SPC Workout
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Six Sigma Green Belt Personal Training Library
...Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations.
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Six Sigma Black Belt Personal Training Library
...Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components
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Managing Difficult Patrons With Confidence!
This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations.
Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries.
This course is intended to provide each participant with a basic tool-kit that can be
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Providing Excellent Customer Service in a Multicultural Environment
This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers.
Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and
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Copyright Basics for Librarians
This course will enable the student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge".
Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright
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Presentation Skills for Librarians
This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience ™s receptiveness.
Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians.
Students will learn how their organization and
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Reaching Teenagers
This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library.
Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library.
You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you
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RFID: Are You Ready for It? Is It Ready for You?
This course will offer you exciting information concerning Radio Frequency Identification.
RFID: Are You Ready for It? Is It Ready for You? RFID: Are You Ready for It? Is It Ready for You? This course will offer you exciting information concerning Radio Frequency Identification. Whether you are considering implementing the system in your library or are currently utilizing an RFID system, you will
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Using Databases
...-depth course will concentrate on addressing the needs of library professionals using electronic databases.
Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze
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Harnessing the Internet
...sing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you find the Internet very helpful and sometimes not so useful. This tutorial is a basic introduction to the Internet as a reference resource for individuals who work in public libraries. When you have completed
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Improving Co-Worker Relationships
...pective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today.
Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is based on proven theories of
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Volunteers: Recruitment, Development, and Supervision
The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace.
The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace.
This course addresses these issues and more in a web-based course designed to take about 1.5 hours to complete.
This course is for 2 CE credits.
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NETS`S - National Education Technology Standards for Students
...y skills needed to be successful in life. This courseware library contains training designed to address the performance indicators included in NETS?S and help students acquire the subject matter needed to meet these standards. This curriculum will provide students the opportunity to learn how to use technology for different reasons and in different ways. Researching, problem-solving, and
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Integrating Technology in the Classroom
...urs, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to help educators incorporate the Internet and computers into the learning environment. These courses offer training lessons on what integrating technology in the classroom means and explores how technology can be integrated behind the scenes, such as in lesson planning, as well as within the
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NETS`T - National Education Technology Standards for Teachers
This course prepares educators for meeting the widely adopted National Education Technology Standards for Teachers. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max).
A course designed to prepare teachers for the NETS*T certification standard. The ISTE National Educational Technology Standards for Teachers (NETS?T), developed by the
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Dreamweaver 8 Series
... on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false,
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Flash 8 Series
... on the Web, in a dictionary, or in MindLeaders Reference Library (for subscribers). n addition, it lets them find other occurrences of the term in the same course. Search text enables learners to rapidly search all text within a course to easily retrieve information required. Courses challenge the learner with a variety of question formats, including multi-step simulations, true/false,
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Grant Writing Basics
... attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants.
Grant Writing Basics Grants are not just free money, but require an investment in planning, resources, commitment, and sustainability. Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you
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Library Privacy & Confidentiality: Law and Policy
...Library Privacy & Confidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues.
Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as
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Nutritional Information Resources for Librarians
This course will give you a brief overview on how saturated fat intake can lead to an increased risk of certain chronic diseases, the differences between certain types of fats, resources you can provide your patrons on reducing saturated fat intake, and program planning ideas
Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake
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Essential Spanish
Essential Spanish teaches you the basics of European Spanish quickly and easily online. Through a series of online self test exercises and with the help from our online tutors that support your study we make sure you learn with confidence and at your own pace.
ESSENTIAL SPANISH - COURSE INTRODUCTION Welcome to this new online Spanish course.
It is intended for native speakers of English who wish
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Adobe Dreamweaver CS4: Advanced
...S layouts, working with reusable assets such as Snippets, Library Items and Templates. In addition, you will get the chance to work with Adobe's Spry Framework to create AJAX-enabled web pages. This series is just what you need to take your Dreamweaver skills one step further and give your site a professional polish.This self-directed course can be completed within 90 days or sooner depending
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Adobe 80 Course Online Library
...ork alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made.
Adobe 80 Course Online Library Experience the power of visual learning at it very best. Train at
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Increase Productivity in 60 Minutes or Less
...Library is a structured program focusing on three areas: Productivity with E-mail, Effective Time Management, and Efficient Meetings. This program works towards increasing productivity and efficiency throughout the workplace in just 60 minutes or less! As an extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from
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Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business
...ll become a permanent part of your professional reference library.Q. I?ve heard that medical transcriptionists make a great deal of money. How much can I expect to earn? A. Medical transcription is a rewarding, interesting career that provides maximum flexibility and excellent earning potential that increases steadily over time. Entry-level transcriptionists can expect to earn at least twice
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Protecting Students in the 21st Century: What You Need to Know
...Library is a comprehensive, online internet safety program that invovles your students, teachers, and parents to keep teens safe online and with their cell phones. In addition to the online curriculum and training lessons, the program includes assessments, quizzes, and a safety pledge for students, safety plans for teachers, and a self-assessment and resources for parents. As an extra added
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Helping Teachers Integrate Web 2.0 Tools Into the Classroom Curriculum
...library helps educators learn, use, and then integrate the latest Web 2.0 tools into their classroom curriculum. Throughout each of the 20 courses, educators answer questions to build their own Curriculum Integration Plan. This personalized action plan will help them integrate these technologies into their classroom curriculum. Enjoy this course for one full year access.
Integrating Web 2.0
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From 123-CBT Computer Based Training
Testing and Instrumenting VB NET Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers
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Testing and Instrumenting VB NET Applications
Testing and Instrumenting C Applications
To introduce the concepts of software testing and debugging and to describe the use of the Debug and Trace programmatic classes in the .NET Framework class library and the Visual Studio .NET and SDK interactive debuggers
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Reusing Content in Dreamweaver 8
To recognize the features of the site library, templates, and frames
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Library and Class Changes in J2SE 5 0
To examine the J2SE 5.0 changes to both the integration and core libraries, and to introduce the new AWT and Swing features
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Reusing Content in Dreamweaver MX 2004
To identify the features of the site library, templates, and frames in Dreamweaver MX 2004
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Reusing Content in Dreamweaver MX 2004
To identify the features of the site library, templates, and frames in Dreamweaver MX 2004
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Flash MX for Designers
...Selection The Panels Panels Overview Toolbars Help Panels Library Common Libraries Properties Align Color Mixer Color Swatches Info Scene Transform Actions Reference Debugger and Output Movie Explorer Accessibility Components and Component Parameters Sitespring The Timeline Overview and Customizing the Timeline Layers Frames and Keyframes Overview Working With Frames and Keyframes Tweening
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Fireworks MX
...e Layer Panel Text Masks Blending and Transparency Styles/Library/Symbols and URL Panel Styles Libraries Symbols URL Panel Slicing/Hotspots/Behaviors Intro to Slicing and Hotspots Slices Frames Behaviors Hotspots Export Options HTML Setup Buttons and Pop Up Menu Buttons Button Editor Nav Bar Buttons Layer Buttons Pop Up Menu Buttons Creating Animation Animation Basics Tweening Optimizing and
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Dreamweaver MX Fundamentals
...cascading style sheets, and create re-usable content from library items. You will also learn how to insert and edit Flash objects, construct an HTML form, manage your page layout using both HTML tables and the Layout View, structure and maintain your web site using Dreamweaver MX's powerful site management tools, and create a dynamic web page using Macromedia's ColdFusion technology. Course
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Dreamweaver MX Advanced
...ags Column Tags Fast Table Rendering Server Side Includes Library Items vs SSI Templates - Basic Dreamweaver MX Templates Overview Constructing a Template Creating Child Pages Exploring the Template Code Templates and Dynamic Content Optional Regions Editable Optional Regions Repeating Tables Repeating Regions Updating Template File Dealing with Inconsistent Regions Templates - Advanced
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CompTIA Server 2005 Troubleshooting Disaster Recovery

This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and
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CompTIA Server 2005 Curriculum

The CompTIA Server+ 2005 Curriculum includes the following courses:
CompTIA Server+ 2005: Server Fundamentals
CompTIA Server+ 2005: Storage Arrays & Installation Planning
CompTIA Server+ 2005: Hardware & Operating System Installation
CompTIA Server+ 2005: Upgrading Processors & Storage Devices
CompTIA Server+ 2005: Monitoring Server Performance
CompTIA Server+ 2005: Server
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SAP R 3 3 0

...tions.
Access and use the R/3 Help System, Reference Library and Extended Help.
Use a matchcode as a help tool to allow you to search for information already saved in the R/3 System.
Use special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System.
C
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SAP R 3 Working with v3 0

...tions.
Access and use the R/3 Help System, Reference Library and Extended Help.
Use a matchcode as a Help tool to allow you to search for information already saved in the R/3 System.
Use special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System.
C
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Working with SAP R 3 v4 x

...ications. Access and use the R/3 Help System, Reference Library and Extended Help. Use a matchcode as a Help tool to allow you to search for information already saved in the R/3 System. Use special functions to execute the same procedures multiple times, handle various data, print data from the system, and automatically transfer large volumes of data into the R/3 System. C ontent
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C Programming - Part 1

...correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In addition to learning about the history of C, participants will learn basic syntax, data types, flow control, and be introduced to functions. L
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C Programming - Part 2

...correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined data types. L earn To: Define, initialize, and manipulate one-dimensional and two-dimensional arrays. Identify standard string-handling functions. Identify
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C Programming - Part 3

...correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special bitwise operators, learn about Input/Output (I/O) with ANSI C, and learn how to
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C Programming - Part 4

...correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced tasks with the C language. Students will learn some important read/write and memory management skills as well as how to implement some advanced data
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C Programming - Part 4

...manipulate C++ collections. Identify classes in the I/O library. Create file and string streams. C ontent Emphasis Skills-Based A udience Application developers, software engineers, systems engineers, and programming specialists are some of the people who would benefit from taking this course. Anyone who designs and implements system level programs or corporate client/server
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C Foundation for Non-C Programmers - Part 2

... Identify a code that uses the specified standard C++ library functions. Identify the code that performs standard I/O operations by using the member functions of cin and cout objects of iostream library. Match the output formatting methods with their descriptions. Identify the code to perform read and write operations on a text file. Identify the code that performs a specific operation
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Oracle Form Builder Including Reusable Oracle Components

... Reuse an object by using subclassing.
Create an object library by using the Object Navigator.
Populate a Form Builder module with objects from an object library.
Identify the methods to reuse PL/SQL in subprograms.
Identify the features of PL/SQL libraries.
Write the code to accept a reference to bind a module variable of local scope in PL/SQL library subprogram by using the IN and
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Oracle Report Builder Controlling Reports

...vel program unit by using the Object Navigator. Create a library program unit by using the Object Navigator. Unit 4: Report Builder Built-In Package Duration: 1 Hour(s) Match the contents of the SRW package with their functions. Display a message by using a SRW packaged procedure. Restrict the number of records retrieved for a query by using a SRW packaged procedure. Initialize
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Oracle8 Performance Tuning Managing Memory and Disk I O

...tion: 1.5 - 2 Hour(s)
Identify the functions of the Library Cache.
Identify the function of the Data Dictionary Cache.
Identify the function of the User Global Area.
Match the diagnostic views of the Library Cache with their respective definitions.
Perform the steps to determine the percentage of parse calls that find a cursor to share using GETHITRATIO column of the
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Oracle Form Builder R6 Including Reusable Oracle Components

... Reuse an object by using subclassing. Create an object library by using the Object Navigator. Populate a Form Builder module with objects from an object library by using the Tools menu. Create a SmartClass in Form Builder by using the Object Navigator. Sequence the steps to add a Help system to an application. Identify the methods to reuse PL/SQL in subprograms. Identify the features of
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Oracle Reports R6 Control Reports

...l. Create a format trigger. Create a report-level and library program unit. Identify the functions of the Report Builder built-in package. Modify report layout dynamically using the built-in package. Control report output using the built-in package. Identify components of the three-tier architecture of the Reports Server. Identify the settings to configure a remote server.
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1

Course Overview
This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Implement Microsoft TCP/IP on Microsoft Windows NT 4.0.
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TCP IP Internetworking on Windows NT 4 0 Curriculum

Course Overview
This course series will help individuals prepare for certification exam 70-059. This exam is an elective for MCSE certification. To become a Microsoft Certified Systems Engineer you are required to pass four operating systems exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise.
L earn To:
Microsoft Class -
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 2

Course Overview
This is the second course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Identify the static and dynamic routing process.
Implement
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 4

Course Overview
This is the final course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Install the DNS Server.
Configure and manage the DNS Server.
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 3

Course Overview
This is the third course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Administer a WINS environment by configuring database replication
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Visual Basic 6 0 Designing Implementing Desktop Applications - Part 1

...ying data entered by the user. Set a reference to a type library. Identify form events in Visual Basic. Create a menu on a form. Create a pop-up menu. Identify the properties and uses of the ListView control. Identify the uses of the TreeView control in displaying hierarchical data. Display a toolbar and toolbar buttons using the Toolbar control. Display status bar information using the
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Visual C 6 0 Designing Implementing Desktop Applications - Part 2

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the definition, features of MFC key classes and the differences between SDK and MFC, static and dynamic and regular vs. extension MFC DLLs. Identify the benefits and key classes of the Document View architecture. Create View objects.
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Visual C 6 0 Designing Implementing Desktop Applications - Part 3

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Extend the functionality of an application by using mechanisms for extending classes and controls. Create various kinds of menus, dialog boxes, property sheets, property pages and forms. Add and edit the controls on an user interface. C ontent
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Visual C 6 0 Designing Implementing Desktop Applications - Part 4

...rs the necessary skills to develop applications using MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the types of help techniques and implement a help system for an application. Identify the exception handling architecture and implement exception handling in an MFC application. Implement threading in an MFC application. Create a dynamic
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Visual C 6 0 Designing Implementing Desktop Applications - Part 5

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Store and retrieve data from a file and registry by using MFC. Implement remote communication by using the Socket and Serial connection. Create applications using MFC classes to access and manipulate a database by adding records, deleting records and
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Visual C 6 0 Designing Implementing Distributed Applications - Part 1

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create ActiveX controls. Create Component Object Model (COM) components. Create COM servers and clients. Implement advanced COM tasks and active documents. Create components and packages that support transactions and asynchronous processing.
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Visual C 6 0 Designing Implementing Distributed Applications - Part 2

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications
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Visual C 6 0 Designing Implementing Distributed Applications - Part 3

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Create a database, maintain data integrity and import data. Write SQL statements to access data from tables and manipulate the data. Implement data access in applications through stored procedure model and cursors. Create transactions and implement
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Outlook 2000 Expert User

...ave a customized Contacts form to an Organizational Forms Library.
Unit 3: Working Offline and Remotely
Duration: 2 Hour(s)
Identify the advantages of offline folders.
Identify the advantages of Remote Mail.
Create an offline folder file.
Copy the Global Address Book to the offline computer.
Add public folders to the Favorites folder in the offline folder file.
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Complete Novell CNE NetWare 5 Curriculum Ver II

The Complete Novell CNE NewWAre 5 Curriculum (Ver.II) includes the following Curriculums: Novell NetWare 5 Administration Curriculum(ID#6775) Novell Advanced Administration Curriculum(ID#1340) IntranetWare Integrating Windows NT Curriculum(ID#6774) Novell NetWare Service and Support Curriculum(ID#1303) Novell NDS Design and Implementation Curriculum(ID#1361) Network+ Curriculum(ID#8283)
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A 2003 Hardware Part 1 Devices System Components

This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To
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Complete A 2003 Curriculum

This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying
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NetWare Service and Support Upgrade - Part 1

...
Access information stored in the Micro House Technical Library (MHTL).
Troubleshoot a network problem by using the Novell Internet service site and the SupportSource CD.
Identify the steps to install and troubleshoot network boards and cables for Ethernet and Token Ring networks.
C ontent Emphasis
Skills-Based
A udience
Students should be CNE candidates or
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CompTIA Server 2005 Server Maintenance Security

This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit
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Oracle8i Performance Tuning Managing Memory Disk I O

... Duration: 1.5 - 2 Hour(s) Select the contents of the library cache. Identify the contents of the data dictionary cache. Select the functions of the Multithreaded Server Connection. Identify the goals for tuning the library cache. View the sizes of all SGA structures by using the V$SGASTAT view. Determine the percentage of parse calls that find a cursor to share by using the
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OCDBA8i Curriculum

The Complete OCDBA8i Curriculum includes the following courses: Oracle SQL: Basic SELECT Statements (ID#378) Oracle SQL: Data Retrieval Techniques (ID#379) Oracle SQL: DML & DDL (ID#380) Oracle SQL: PL/SQL: Basics(ID#322) Oracle 8i Backup and Recovery: Strategies & Backups(ID#7486) Oracle 8i Backup and Recovery: Troubleshooting & Recovery(ID#7487) Oracle 8i Database Admin.: Manage an
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Programming XM XML Parsing

...Application Developer. Reference a library by using a classpath variable. Import and export a file in Java code. Differentiate between the editing capabilities in XML Editor Source and Design views. Unit 2: XML Parsers (1.5 - 2 hours) Identify functions of XML parsers.
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

...anagement. Insert removable storage media into a robotic library by using Removable Storage. Eject removable storage media from a stand-alone drive library by using Removable Storage. Eject a removable storage disk from a robotic library by using Removable Storage. Dismount removable storage media by using Removable Storage. Configure a file system by using the My Computer icon. Identify
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

...anagement. Insert removable storage media into a robotic library by using Removable Storage. Eject removable storage media from a stand-alone drive library by using Removable Storage. Eject a removable storage disk from a robotic library by using Removable Storage. Dismount removable storage media by using Removable Storage. Configure a file system by using the My Computer icon. Identify
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MCSE Windows 2000 Curriculum

The Complete MCSE Windows 2000 Curriculum includes the following courses: Microsoft Windows 2000--Technical Overview (ID#976) Microsoft Windows 2000--New Features (ID#977) Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000:
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MCSE Windows 2000 Core Curriculum

The Complete MCSE Windows 2000 Core Curriculum includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., &
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GroupWise 5 5 Admin Part 3--System Maintenance

...ost office account using GroupWise View. Move a group of library documents using the GroupWise client. Delete a group of library objects using Mass Document Operations. Delete a nickname from a Novell Directory Services (NDS) tree using NetWare Administrator. Delete a GroupWise resource from a Novell Directory Services (NDS) tree using NetWare Administrator. Unit 2: Administration
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MCSE Windows 2000 Express Pack

The MCSE Windows 2000 Express Pack includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., &
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MCDBA Curriculum Version II

The Complete MCDBA Curriculum includes the following curriculums: Microsoft Windows 2000 Administration Curriculum (ID#7578) Microsoft Windows 2000 Installation, Configuration & Admin. Curriculum (ID#7586) Microsoft SQL Server 2000: Database Administration Curriculum (ID#7895) Microsoft SQL Server 2000: Designing & Implementing Databases Curriculum (ID#7901) MS Win 2000 Network
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Oracle9i Certified Database Administrator Track Curriculum

The Complete Oracle9i Certified Database Administrator Track Curriculum includes the following curriculums: Introduction to Oracle9i: SQL Curriculum (ID#8054) Oracle9i Database: Fundamentals I Curriculum (ID#8058) Oracle9i Database: Fundamentals II Curriculum (ID#8064) Oracle9i Database: Performance Tuning Curriculum (ID#8068) To review individual curriculum descriptions, please select the
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Oracle9i Peformance Tuning Managing Memory and Disk I O

...ne the Shared Pool. o Identify the goals for tuning the Library Cache. o Identify the descriptions of redo entries. o Match the statistics used to diagnose disk I/O contention with their descriptions. o Identify the two parameters that allow the DBA to limit the amount of memory used for each Java session. o Identify the performance guidelines to reduce the activity on an overloaded
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Office XP Collaborative Solutions Part 1

This is the first course in a two part series that presents the learner with a comprehensive introduction to SharePoint Team Services and the principal technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves
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MCSA Curriculum

The Complete MCSA Curriculum includes the following curriculums: Microsoft Windows 2000 Administration Curriculum (ID#7578) Microsoft Windows 2000 Installation, Configuration & Administration Curriculum(ID#7585) Microsoft Windows 2000 Network Infrastructure Administration Curriculum (ID#7604) Microsoft Windows 2000 Network Management Curriculum (ID#8256) To review individual curriculum
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A 2003 Part 2 Install Troubleshooting

This course teaches about SCSCI devices and how to configure Bus Architecture. Participants learn about internal and peripheral device installation and upgrade. Finally, guidelines for problem isolation, diagnostics and troubleshooting are taught. Learn To To identify the components required for Plug and Play (PnP) technology to work. To
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A 2003 Part 3 Printers Networks Protocols

This course delves into the concepts of memory modules, mainboards, and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media, including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught. Learn To To match
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CompTIA Server 2005 Storage Arrays Install Planning

This course covers general knowledge about technologies such as Fiber Channel and RAID. The course also covers pre-installation activities for installing a server or network. This course is divided into three units: Fiber Channel Fundamentals, RAID, and Installation Planning. The Fiber Channel Fundamentals unit introduces learners to the Fiber Channel technology and covers Fiber Channel hardware
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CompTIA Server 2005 Hardware Operating System Install

This course covers general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.
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CompTIA Server 2005 Upgrading Processors Storage Devices

This course teaches the general aspects of upgrading servers. The course is divided into two units, Service Tools and Processors and Storage Devices. The Service Tools unit introduces the general tools that help the administrator learn about the health of the servers. In the Processors and Storage Devices unit, the key aspects involved in upgrading processors and different types of hard drives are
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CompTIA Server 2005 Monitoring Server Performance

This course covers the basics and best practices for upgrading various types of hardware. This course is divided into three units: Basic Upgrades, Peripheral Upgrades and System Resources, and Performance Monitoring. The Basic Upgrades unit covers memory types, memory modules, and memory installation and upgrade. The Peripheral Upgrades and System Resources unit covers network cards, peripheral
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i-Net Certification Curriculum

i-NET+ is a vendor-neutral, entry-level Internet certification program that tests baseline technical knowledge of Internet, Intranet and Extranet technologies. This certification is intended to help people enter the Intranet industry and get jobs in Internet infrustructure, services and Web-related application development areas. Subjects covered include Internet basics and clients, development,
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i-Net Part 1 Internet Basics Infrastructure

This is the first course in a four part series that introduces internetworking. It describes internetworking components and when to use them. This course also introduces the OSI Layer and TCP/IP, DNS hierarchical structure, and remote access protocols. Topics covered include network access points, ISPs and Internet backbone, and the Internet connectivity process. Learn To: o Sequence the
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i-Net Part 2 Servers Clients Performance

This is the second course in a four part series that presents students with instruction on the main Internet servers, application server providers, and how to configure and use Internet clients. The course also teaches about site monitoring procedures and client-side and server-side caching. Learn To: o Identify features and functions of a Web server. o Identify features and functions of an
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i-Net Part 3 Web Site Development

This is the third course in a four part series that presents students with an overview of programming languages and database integration technologies. This course focuses on the basic HTML tags for Web site creation and Web site enhancement techniques; including adding interactivity, style sheets, and modern technologies. Web site testing and using search engines effectively are also covered.
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i-Net Part 4 Security Business Concepts

This is the final course in a four part series that presents students with an overview of Internet security and business concepts. this course covers possible areas of vulnerability and how to protect against viruses, restrict and control access, conduct auditing, and handle encryption. E-business and e-commerce concepts and models, managing transactions and instruction on language and marketing
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CompTIA Linux 2004 Curriculum

The CompTIA Linux+ 2004 Curriculum includes the following courses:
CompTIA Linux+ 2004: Installation
CompTIA Linux+ 2004: Management
CompTIA Linux+ 2004: Configuration
CompTIA Linux+ 2004: Security
CompTIA Linux+ 2004: Documentation & Hardware
To review individual course descriptions, please return to the previous page and select the desired title(s).
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CompTIA Linux 2004 Installation

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+
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Macromedia FreeHand MX Part 5

... To identify features and functions of the Library panel. To create a symbol using the Library panel. To edit a symbol using the Library panel. Audience Home-users, end-users. Participants should complete Macromedia FreeHand MX Parts 1 to 4 or have equivalent knowledge before taking this course. Deployment Options
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MCSE Windows 2000 Electives Curriculum

The MCSE Windows 2000 Electives Curriculum includes the following: MS Windows 2000: Migrating from MS Windows NT 4.0 Curriculum (ID#7556) Installing, Configuring & Administering Microsoft Exchange 2000 Server Curriculum (ID#7732) Microsoft ISA Server 2000 Curriculum (ID#8041) MS SQL Server 2000 Database Administration Curriculum (ID#7895) To review individual descriptions, please select
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Security Certification Curriculum

This curriculum introduces the learner to general security concepts, communication security, infrastructure security considerations and covers cryptography and operational security. This curriculum consists of four Skill Builder courses: CompTia Security+ Part 1: Security Concepts CompTia Security+ Part 2: Communication Security CompTia Security+ Part 3: Infrastructure Security CompTia
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Security Part 1 Security Concepts

This course introduces the learner to general security concepts. It begins with an introduction to access control technologies including MAC, DAC, and RBAC. Authentication methods including CHAP, Kerberos, Certificates, Tokens, and Passwords are taught. The learner is stepped through methods to counteract various security attacks including Replay, TCP/IP hijacking, social engineering, password
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Security Part 2 Communication Security

This course introduces the learner to communication security. Remote Access technologies including VPN, RADIUS, TACAS+, L2TP, and SSH are covered. The course then moves onto Web, e-mail, and instant messaging vulnerabilities such as Spam, hoaxes, and packet sniffing. Directory and file transfer technologies are covered. Finally, the learner is stepped through wireless considerations such as WEP
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Security Part 3 Infrastructure Security

In this course, the learner is introduced to infrastructure security considerations. Security considerations for technologies including firewalls, servers, and mobile devices are covered. The learner is stepped through security issues surrounding cable and removable media. Security topologies including DMZs, and VLANs are also taught. Finally, participants learn about security baseline issues
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CCNT Basic Telecommunications v6 0 Part 1

The goal of this course is to present the learner with the fundamentals of telecommunications and to give a comprehensive introduction to analog and digital concepts. The course covers the history of telecommunications and looks at the structure of business systems (including station sets, PBX, key and hybrid systems, ISDN and broadband), CPE, and services (dedicated and switched). The course then
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CCNT Basic Telecommunications v6 0 Part 2

This course focuses on transmission networks, switching, and signaling. The course begins with an overview of transmission networks, looking at current structures, cellular, Internet, and the various transmission media. It then covers signaling, looking at the various signaling types and processes. The final area of concentration is switching, covering, for example, analog and digital, time- and
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WebSphere Studio 5 0 UDDI Application Server 5

... 5.0. This course continues to build upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Universal Description, Discovery, and Integration (UDDI). To identify features of Universal Description, Discovery, and Integration (UDDI) information models.
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Visual C 6 0 Designing Implementing Desktop Applications - Part 1

...he necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the features, tools, Wizards and resource editors of Visual C++ 6.0. Install and configure SQL Server and Microsoft Message Queue Server (MSMQ). Describe two-tier and three-tier applications. Identify the element of Microsoft Transaction
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Programming XML XML Parsing

...Application Developer. Reference a library by using a classpath variable. Import and export a file in Java code. Differentiate between the editing capabilities in XML Editor Source and Design views. Unit 2: XML Parsers (1.5 - 2 hours) Identify functions of XML parsers.
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C Programming for the Microsoft NET Platform Part 1

...CLR). Identify characteristics of the Base Class Library (BCL). Identify characteristics of ADO.NET. Identify characteristics of ASP.NET. Identify characteristics of the user interface (UI) for Windows. Identify characteristics of classes in C#. Identify characteristics of the Main method. Identify the syntax of the using directive.
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C Programming for the Microsoft NET Platform Part 1

...CLR). Identify characteristics of the Base Class Library (BCL). Identify characteristics of ADO.NET. Identify characteristics of ASP.NET. Identify characteristics of the user interface (UI) for Windows. Identify characteristics of classes in C#. Identify characteristics of the Main method. Identify the syntax of the using directive.
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CIW Site Designer Curriculum

...ls, Webmasters, graphic designers, technical writers, and library scientists. Learners will have completed either the CIW Foundations certification or the i-Net+ certification. Both of these provide a foundational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. This curriculum helps prepare candidates for exam
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CIW Site Designer Part 1 Web Design Concepts Site Development

...ls, Webmasters, graphic designers, technical writers, and library scientists. Learners will have completed either the CIW Foundations certification or the i-Net+ certification. Both of these provide a foundational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. This course helps prepare candidates for exam 1D0-420.
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CIW Site Designer Part 2 Basic Web Technologies

...ls, Webmasters, graphic designers, technical writers, and library scientists. Learners will have completed either the CIW Foundations certification or the i-Net+ certification. Both of these provide a foundational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. Learners should have taken the first part in this
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CIW Site Designer Part 3 Using FrontPage Dreamweaver HomeSite

...ls, Webmasters, graphic designers, technical writers, and library scientists. Learners will have completed either the CIW Foundations certification or the i-Net+ certification. Both of these provide a foundational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. Learners should have taken the first two parts of this
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CIW Site Designer Part 4 Using Paint Shop Pro Flash JavaScript DHTML

...ls, Webmasters, Graphic Designers, Technical Writers, and Library Scientists. Students will have completed either the CIW Foundations certification or the i-Net+ certification. Both of these certifications provide a foundational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. In addition, students should have taken
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CIW Site Designer Part 5 Advanced Web Tech Web Site Publishing

...ls, Webmasters, Graphic Designers, Technical Writers, and Library Scientists. Students will have completed either the CIW Foundations certification or the i-Net+ certification. Both of these certifications provide a foundational knowledge about Internet networking, servers and clients, design and development, security, and using the Internet for business. In addition, students should have taken
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A 2003 OS Technologies Part 1 Installing

This course presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. Learners will be introduced to the procedures for installing and upgrading Windows 9x, Windows NT, Windows 2000, and Windows XP. Windows ME is part of the Windows 9x family. The course will also cover system boot sequences. Learn To To
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A 2003 OS Technologies Part 2 Configuring Managing

This course will present instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers. Learn To To identify key features of Windows
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A 2003 OS Technologies Part 3 Troubleshooting

This course presents students with both theoretical and practical instruction on procedures for diagnosing and troubleshooting common operating system problems. Problems with the installation and startup processes, resources for troubleshooting, common problems will all be presented. This course will also cover managing the registry, system files, and memory. Learn To
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A 2003 OS Technologies Part 4 Network Fundamentals

This course presents students with both theoretical and practical instruction on basic network concepts and terminology, including the networking capabilities of Windows and network protocol configuration. This course also covers concepts relating to the Internet and how to set up a system for Internet access. Learn To To differentiate between network types based
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Network Certification Curriculum

The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182
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Network Part 1 Media Topologies

This is the first course in a three part series on the Network+ curriculum which begins with an introduction to networking. It covers network topologies and transmission media and standards. It also covers Connectivity devices, for both network and remote access. Learn To: o Sequence the stages in the evolution of computer networking. o Match the computer network components with their
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Network Part 2 Protocols Standards

This is the second course in a three part series on the Network+ curriculum that begins with the OSI model. It also covers nerwork and application protocols and associated standards. It also introduces network services in particular, network addrssing and esolution, WAN technologies, remote access and finally covers TCP/IP troubleshooting utilities. Learn To: o Identify features of the Open
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Network Part 3 Network Implementation

This is the final course in a three part series on the Network+ curriculum that covers the relationship between client and server operating systems. It also covers network security, and teaches on how to plan the network, in particular fault tolerance and disaster recovery. Finally, it teaches network troubleshooting considerations. Learn To: o Identify capabilities of UNIX and Linux servers.
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CompTIA Server 2005 Server Fundamentals

This course covers general information about server hardware that includes latest server architecture technologies, hardware, and peripherals. This course is divided into two units, Server Hardware Fundamentals and Storage Solutions. The Server Hardware Fundamentals unit covers system bus architectures, memory and processors, and servers. The Storage Solutions unit covers Small Computer System
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CompTIA Linux 2004 Management

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Learn To:
Identify components of a
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CompTIA Linux 2004 Security

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Learn To:
Identify ways in which an
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CompTIA Linux 2004 Security

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols.
Learn To:
Identify ways in which an
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CompTIA Linux 2004 Hardware Documentation

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+
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CCNT Basic Data Communications v6 0 Part 1

This course gives students an introduction to data networks, signals and to data transmission. The Data Networks and Signals section teaches about data terminal equipment (DTE), data communication equipment (DCE), the OSI model, and analog and digital signals. The Data Transmission section teaches about half-duplex and full-duplex circuits, and switched and non-switched data circuits. This section
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CCNT Basic Data Communications v6 0 Part 2

This course teaches students about networks and transmission principles. The networks section teaches about local area networks (LANs), wide-area networks (WANs), hierarchical WANs, and LAN components. This section also teaches about system network architecture (SNA), and TCP/IP. The Transmission Principles section teaches about data protocols, DTE to DCE interface standards, and transmission
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CCNT Basic Data Communications v6 0 Part 3

This course teaches students about data communications equipment and media. The LANs and Communications equipment section teaches about the Institute for Electrical and Electronic Engineering (IEEE), analog and digital communication, modulation, multiplexers, and the Synchronous Optical Networks (SONET) protocol. The Transmission Media section teaches about transmission media cables and wireless
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CCNT Local Area Networks v6 0 Part 1

This course introduces LAN technologies and teaches LAN topologies. It also introduces LAN standards and covers the TCP/IP Protocol suite and IEEE standards.
Learn To:
Identify features of LANs and WANs.
Identify uses of computer networks for individuals and organizations.
Sequence the stages in the evolution of LANs.
Identify features of the Open Systems Interconnection
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CCNT Local Area Networks v6 0 Part 2

This course covers transmission techniques and media. LAN components and Internetworking components are also taught. This course also covers access connectivity devices.
Learn To:
Identify features of analog signals.
Identify features of digital signals.
Identify features of baseband and broadband transmissions.
Identify features of network components.
Identify features of
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CCNT Local Area Networks v6 0 Part 3

This course teaches Network Management and the tools and protocols associated with that. It also covers advanced network technologies including circuit switched services and packet switched services.
Learn To:
Identify network trends.
Identify characteristics of software management.
Identify characteristics of network management.
Identify capabilities of the T1 technology.
more...
CCNT Broadband Technologies v 6 0 Part 1

This course introduces broadband technologies and broadband categories and it teaches multiplexing and switching. It also covers network interconnections and SONET.
Learn To:
Identify features of broadband.
Identify characteristics of the Public Switched Telephone Network (PSTN).
Identify features of analog signals.
Identify functions of Synchronous Optical Network (SONET).
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CCNT Broadband Technologies v6 0 Part 2

This course covers ISDN and BISDN. X.25 and Frame Relay are also taught. This course also covers SS7 and Cell Relay.
Learn To:
Identify key features of Integrated Services Digital Network (ISDN) technology.
Identify characteristics of Integrated Services Digital Network (ISDN) transmission channels.
Identify features of Integrated Services Digital Network (ISDN) Basic Rate
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CCNT Broadband Technologies v6 0 Part 3

This course teaches ATM and SMDS. It also covers DSL and wireless broadband and VPN technology including VPN security.
Learn To:
Identify the features of Switched Multimegabit Data Service (SMDS).
Identify characteristics of distributed queue dual bus (DQDB).
Identify Switched Multimegabit Data Service Interface Protocol (SIP) levels that compare to the Open Systems
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Complete CCNT v6 0 Curriculum

The Complete CCNT v6.0 Curriculum includes the following:
CCNT Basic Telecommunications v6.0: Part 1
CCNT Basic Telecommunications v6.0: Part 2
CCNT Basic Data Communications v6.0: Part 1
CCNT Basic Data Communications v6.0: Part 2
CCNT Basic Data Communications v6.0: Part 3
CCNT Local Area Networks v6.0: Part 1
CCNT Local Area Networks v6.0: Part 2
CCNT Local Area Networks
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CCNT Computer-Telephony Integration Essentials v6 0

This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development.
Learn To:
Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
Identify features of interactive voice processing.
Identify uses of Computer-Telephony Integration
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CCNT Voice Over IP Essentials v6 0

The goal of this course is to present the learner with a comprehensive introduction to Voice over IP (VoIP), its technology, benefits, QoS issues and their solutions, and standards. The first half of the course covers packet voicing basics, Internet technology, and the benefits and applications of VoIP. It then moves on to cover Gateways and their various functions, major issues involved in
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Security Part 4 Cryptography Operational Security

This course covers cryptography and operational security. The course begins with an introduction to algorithms, and hashing. Then, participants are introduced to PKI, certificates, standards, and key management. Participants will also learn about physical security considerations, and how to deal with disaster recovery and business continuity. Guidelines for establishing security, HR, and incident
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WebSphere Studio 5 0 Web Services Clients J2EE

...on session beans. This course builds upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Web Service clients using Apache SOAP. To use an Apache SOAP to add a new Java product and reference the library classes required for SOAP. To identify
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WebSphere Studio 5 0 Web Services Clients J2EE

...on session beans. This course builds upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Web Service clients using Apache SOAP. To use an Apache SOAP to add a new Java product and reference the library classes required for SOAP. To identify
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WebSphere Studio 5 0 UDDI Application Server 5

... 5.0. This course continues to build upon the lending library scenario introduced in course 2 of this curriculum. Learn To To identify features of Universal Description, Discovery, and Integration (UDDI). To identify features of Universal Description, Discovery, and Integration (UDDI) information models.
more...
From Software Training Academy, Inc
The JSP Standard Tag Library

...s two-day module introduces the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth:
The core actions, which support JSP
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Java Server Pages JSP

...
The second module covers the JSTL, or JSP Standard Tag Library, actually a set of four custom tag libraries that establish a portable standard for common processing tasks in JSP. JSTL is a major part of the new scriptless authoring style encouraged (and enabled) by the JSP 2.0 specification. This module covers all four JSTL libraries in depth:
The core actions, which support JSP
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Jakarta Struts

...arious libraries of custom JSP tags: the JSP Standard Tag Library (which supersedes a number of Struts tags), Struts HTML tags for form-building and validation, and the Tiles library for robust and reusable page layouts.
Two chapters near the end of the course treat issues of effective Struts development: one focuses on under the hood coding techniques and one on best practices at a design
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Introduction to Java Server Pages JSP

...r of scripts.
Describe the role of the JSP Standard Tag Library in JSP development.
Implement JSPs that use basic JSTL actions to simplify presentation logic.
Describe custom tags in JSP and explain how they are implemented, both using Java and JSP itself, and how they are used.
Discuss threading issues in JSP and describe the use of directives to control how threading is handled.
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ASP NET Ajax Using Visual Basic




... Style Sheets (CSS).
Chapter 4 covers the AJAX Client Library, which simplifies client-side programming with JavaScript extensions, a debugging trace facility, and various API shortcuts. The next chapter covers partial page rendering, which enables part of a page to be updated asynchronously, resulting in an improved user experience. The next chapter covers various techniques for making
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From Value-Train
ITIL Foundation Training

...Library which is a collection of best practices in IT service management. Developed in the UK to bring consistency and best practices to the delivery and support of IT services, it is spreading quickly around the world. There are several levels of certification in ITIL ®, with the Fundamentals level being the first. This course teaches you what you need to know to take and pass that
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From The Environmental Academy
IEMA Approved CPD Environmental Awareness Award for Business and Industry Level 2 Online Course




...ompleted at your own pace. The learning is supported by a library of useful additional materials.
Candidates who complete all 8 modules and activities and pass a short multiple choice test at the end of each module, will achieve a nationally recognised environmental qualification.
This course is approved by the Institute of Environmental Management and Assessment (IEMA) as a recognised
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From Serebra Learning Corporation
ITIL The Service Desk and Incident Management
... the profits for, the organization. The IT infrastructure library (ITIL) can help organizations achieve these goals. At the same time, ITIL can help organizations to increase external and internal customer satisfaction. The delivery and support of IT services are divided into core processes within ITIL. This course provides an overview of IT service management (ITSM), and it covers one service
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ITIL Configuration and Release Management
... divided into core processes within the IT infrastructure library (ITIL). This course covers two service support processes: configuration management and release management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. Course is designed for IT managers and support personnel who seek to improve and streamline processes used to
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ITIL Service Level and Capacity Management
... divided into core processes within the IT infrastructure library (ITIL). This course covers two service delivery processes: service level management and capacity management. This course is intended to help learners prepare for the IT Service Management Foundation Certificate exam. IT managers and support personnel who seek to improve and streamline the processes used to support the deployment
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ITIL Problem and Change Management
...ity and lost customer satisfaction. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help organizations set up rigorous processes to identify, classify, and resolve problems and errors, as well as identify and implement appropriate solutions. The delivery and support of IT services are divided into core processes within ITIL.
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ITIL Continuity and Availability Management
... divided into core processes within the IT infrastructure library. This course covers two of the service delivery processes: IT service continuity management and availability management. IT service continuity management is the process of dealing with disasters affecting IT services and maintaining services to allow the business to continue to operate. Availability management works closely with
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ITIL Financial and Security Management
...r systems from unauthorized access. The IT infrastructure library (ITIL) is the most widely accepted approach to IT service management (ITSM), and it can help IT organizations set up rigorous processes to aid in their efforts to become and remain solvent and to keep their systems secure. The delivery and support of IT services are divided into core processes within ITIL. This course covers a
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Design Concepts for Web Sites
To describe, explain, and equip students to use the basic techniques of web site design and development Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
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Advanced HTML Design Elements
To describe, and equip students to use, advanced HTML elements such as complex tables, frames and framesets, metadata and the META tag, and style sheets Web authors, webmasters, marketing and communications professionals, PR professionals, graphic designers, desktop designers, technical writers, and library scientists
more...
