Instructor Led Lifecycle Training Classes in Canada

Project Management Essentials This fundamental level 3-day course is designed to give new project managers and project team members the essential tools they need to deliver successful projects. This course covers the complete project lifecycle, from initial project proposal and definition, through project implementation, and finally to the often neglected project completion phase. This is our most popular course, it is  more...

ITIL V3 Foundation Certification includes EXAM This course is for all IT professionals and those in the non-IT organizations who work closely with IT services who require a basic understanding on quality of IT service delivery, as well as obtain the Foundation certification in IT Service Management based on the new ITIL Version 3. The course was developed in line with the ITIL V3 Framework. Its purpose is to provide participants in the  more...

ITIL Foundation v.3 (3 days) This course provides IT Managers and Practitioners with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.  more...