Understanding The Financial Services Industry Overview of the financial services industry.
Discussion on the financial system in Singapore.
Understand the financial regulation and the role of central bank.
Know the inter-relationship between different business segments within a bank.
Be updated on the trends facing the financial services industry.
Be acquainted with the principles of controlling a bank s lending activities.
Seminar more...
Credit Risk Management Risk Management is everyone s business, not just the CEO s, CFO s or CRO s.
Have an Overview of Enterprise Risk Management and understand how Credit Risk Management is an integral part of Enterprise Risk Management.
Have a clear understanding that Credit Risk Management cannot exist in a silo, and that to manage Credit Risks effectively, one must also have a good understanding of Market Risk and more...
Senior Lender's Programme Know the key issues in loan portfolio management.
Learn how credit ratings are used in managing loan portfolio.
Determine credit quality migration over time.
Carry out a loan portfolio review.
Learn how to provide advice on mergers and acquisition for SMEs.
Understand the mechanics of interest rate and currency rate instruments and how to generate more business from your customers.
Use a more...
Operational Risk Management Risk Management is everyone s business, not just the CEO s, CFO s or CRO s.
Discussion on the real challenges in implementing enterprise-wide Operational Risk Management and the methods to overcome some of these challenges.
Gain an insight to various Good Operational Risk Management Practices.
Dirty your Hands going through a Monte Carlo event simulation process.
Be introduced to a more...
Structuring Optimal Banking Lines In depth discussion of key corporate banking products.
Loans
Trade finance
Debt capital market
Cash management
Treasury
Understand component s of the working capital cycle.
Determining a company s working capital requirement.
Identify a company s funding gap.
Structure appropriate banking facilities to meet the funding gap and minimise lending risks.
Determine the borrowers ability to more...
G K Lim's Key Account Management ...ative & solution selling approached
facilitated by G. K. Lim, FInstSMM, CMS, CEI, assisted by Danniel Lim
INTRODUCTION
"We want every single dollar of the client's budget," that's the CEO's battle-cry. To achieve that objective, romancing the customer by solving their problems is the best strategy. Selling solutions to their problems is now a better alternative to selling products. This more...
G K Lim's Customer Service Excellence Training Let's face it: one slight mistake in serving one customer in today's extremely competitive business environment means millions of dollars down the drain.
Your company's customers don't deal with just your company alone; they have hundreds of other suppliers. Whatever excellent service they receive from one becomes a yardstick for their dealing with others, even from totally different more...
G K Lim's Stress Management Program ...ment process implementation workshop facilitated by G. K. Lim, ISO CMS, FInstSMM
A machine that is jammed or clogged up with debris, dust, foreign matter, or with its own waste matter, cannot produce quality products or results.
It s the same with the human body. Stress jams and clogs up the human system.
Uncertain business conditions in Asia have mentally and emotionally weakened many more...
G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there.
To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in action.
more...
G K Lim's "It's A Deal -- Effective Business Negotiation Skills" Negotiating effectively is a subtle, unobtrusive professional skill; it doesn't come with the territory or the designation; it has to be learnt just like any other skills. It directly influences corporate profitability. All company staff members SHOULD know how to negotiate. If you don't know the principles, you are costing your company millions of dollars in lost opportunities.
Most probably, more...
G K Lim's "Enhancing the leadership qualities of the sales manager" ...Lim, ISO CMS, FInstSMM
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INTRODUCTION
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Sales managers talk about productivity and reaching sales quotas. Those are end results, the reason for their being sales managers. However, end results don t happen when the means to these end more...
G K Lim's "Getting The Message Across" You can have the most up-to-date state-of-art equipment, you can have a number of ISO certifications, and you can have highly qualified people in your company. But if your people don t communicate well, you end up with low productivity levels, unending interdepartmental and intradepartmental conflicts, and high stress levels. In other words, you cannot sleep well at night.
Bad or ineffective more...