From Serebra Learning Corporation
Sales Telephone Communications 


Communicating &
Managing:
Telephone Communication, is the fifth of sixteen courses in this curriculum. After the completion of this course you will be able to identify barriers to communication, identify techniques to overcome the limitations to communicating by telephone and implement guidelines for good telephone communication. The
PrimeSales curriculum engages sales professionals in a top-down
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Sales Forecasting Forecasting for Success 
In
Sales Forecasting -
Forecasting for
Success, you will cover the skills and information necessary to understand the importance of sales forecasting, develop a sales forecast, and emphasize teamwork to realize your goals. This three-part series is for sales professionals and sales managers who have a fundamental understanding of the sales process. There are no prerequisites required for this
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Optimizing Email at Work 
...rocessing orders to supplying information. Because of the limitations of telephone communication when people who are very busy or sometimes in different time zones work together, e-mail use is on the rise in U.S. E-mail offers a plenitude of new opportunities for business, but understanding how to properly use it is essential in order to take advantage of these opportunities. This course will
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Trade Secrets 
A trade secret is information that is of proven economic value to its owner, is actively protected, and is not generally known to competitors. Trade secrets are important because they provide a competitive advantage to their owners and may be the only viable form of legal protection available. They are protected under the
Uniform Trade Secrets Act (
UTSA), in those states that have adopted it, and
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Advanced JavaScript 
This course describes advanced document properties. The course also covers the concepts related to cookies, plug-ins, and
LiveWire. It also teaches how to implement security by performing data tainting. This course is designed for application developers and authors who plan, design and implement web-based business solutions on intranets, extranets, and internets. The student should have prior
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Convergence of Communications 
This
WestNet e-Learning module discusses how wide area network (
WAN) technologies support and help implement converged communications, voice, video, and data all transported over the same physical network topologies. We will also investigate components key to integrating puclic swiched telephone network (
PSTN) and data communications.
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Cisco ISCW 1 0 Network Connectivity 
To recognize
Cisco architectural framework models and network requirements, and how remote connections are established
Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes
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Fall Protection Awareness 
This one hour course is intended to provide employees who might be exposed to fall hazards the ability to recognize such hazards and the ability to minimize them. The content in this course is designed to comply with the intent of the applicable regulatory requirements. recognize common workplace fall hazards describe fall protection techniques used in general industry identify fall
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IBM Implementing Wireless LANs Part 3 - Security 
...rity. You will learn how to implement
WEP and some of the limitations of this technology and about methods of increasing WEP security using technologies such as
Multiple keys disabling broadcasts and key hashing. You will also learn about
EAP and its improvements over WEP including
RADIUS authentication and session keys. You will learn how to enable security on a
Cisco Aironet AP. You will also
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From 123-CBT Computer Based Training
ASP NET Part 1 Intro Web Controls 

...y the components of the .NET Framework. Identify limitations of
ASP. Identify the principal features of ASP.NET. Identify the categories of ASP.NET Web controls. Identify features of ASP.NET Basic
Web Form controls. Identify the syntax used to add
Basic Web Form controls to an ASP.NET Web form. Audience The intended audience for this course
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ASP NET Part 1 Intro Web Controls 

...y the components of the .NET Framework. Identify limitations of
ASP. Identify the principal features of ASP.NET. Identify the categories of ASP.NET Web controls. Identify features of ASP.NET Basic
Web Form controls. Identify the syntax used to add
Basic Web Form controls to an ASP.NET Web form. Audience The intended audience for this course
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Windows 2000 Planning Implementing Active Directories - Part 4 

...ity principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to downlevel domain controllers in mixed mode. Identify the considerations for choosing between mixed mode and native mode during an upgrade. Identify the upgrade paths from
Windows NT to
Windows 2000. Identify the guidelines for upgrading a
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Windows 2000 Planning Implementing Active Directories - Part 4 

...ity principals in a mixed mode environment. Identify the limitations to the major services that run in mixed mode. Identify security features relating to downlevel domain controllers in mixed mode. Identify the considerations for choosing between mixed mode and native mode during an upgrade. Identify the upgrade paths from
Windows NT to
Windows 2000. Identify the guidelines for upgrading a
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C Programming - Part 4 

...tion
Handling Duration: 2 - 3 Hour(s) Identify the limitations of the traditional error-handling techniques. Implement the exception mechanism in a specified program by specifying the exception handling keywords. Identify the appropriate method for handling a given multipe exception condition. Identify the appropriate code to implement exception handling by using an exception class in
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NetWare Service and Support Upgrade - Part 2 

...cal
Token Ring Network with their features.
Identify the limitations of
Token ring cabling.
Identify the sequence of steps involved in installing a token ring connection.
Identify the steps taken to correct problems in a Token Ring Network.
Select the characteristics of an
Ethernet network.
Identify the activities involved in the working of an Ethernet network.
Identify the sequence of
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NetWare Service and Support Upgrade - Part 3 

...dentify the features of
NetWare Partitions.
Identify the limitations of
Netware partitions.
Identify the guidelines for working with mirrored and duplexed hard disks.
Mirror two disk partitions.
Span the
SYS volume over two disks in NetWare 5.
Initiate the NetWare 5 server installation by specifying the details in the
CUI phase.
Complete the NetWare 5 server installation by specifying the
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XML Building XML-Based Web Applications Part 1 

.... Identify the origins of
XML. Identify limitations of
HTML compared to XML. Identify features of XML. Identify goals used to drive the development of XML. Match XML specifications with their descriptions. Identify applications of XML. Identify benefits of XML to e-business. Identify the design principles of XML Blueberry.
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XML Building XML-Based Web Applications Part 1 

.... Identify the origins of
XML. Identify limitations of
HTML compared to XML. Identify features of XML. Identify goals used to drive the development of XML. Match XML specifications with their descriptions. Identify applications of XML. Identify benefits of XML to e-business. Identify the design principles of XML Blueberry.
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Financial Management Analyzing Financial Statements 

This course will focus on how financial statements are used by management to improve the organization's performance, and by investors when they set values on an organization's stocks and bonds. You will learn about ratio analysis, the tools used to analyze financial statements.
Learn To:
Identify the importance of financial analysis.
Identify types of financial analysis tools.
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Implementing Wireless LANs Part 3 Security 

...rity. You will learn how to implement
WEP and some of the limitations of this technology and about methods of increasing WEP security using technologies such as
Multiple keys, disabling broadcasts and key hashing. You will also learn about
EAP and its improvements over WEP including
RADIUS authentication and session keys. You will learn how to enable security on a
Cisco Aironet AP. You will
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Advanced Project Mgmt Managing Accelerated Projects 

...ement:
Managing Accelerated Projects teaches learners the limitations of project management scheduling packages, schedule compression techniques, and the risks of using the different techniques. It also covers how
ERP benefits project management, how to calculate the percent efficiency of resources, and what elements project managers should consider when planning for resources. Finally, it
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IMS Essentials Part 1 IMS Database Manager 

... Data
Language/I (DL/I). Identify limitations of a traditional system. Identify benefits of a database environment. Match components of the
IMS hierarchical database model with their descriptions. Identify impacts of adding an application in a database environment. Identify
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