Online Line eLearning

Access 2002 Intermediate Access 2002: Intermediate Microsoft Lesson 1: The Access Interface Introduction Lesson Objectives Opening Access Opening The Northwind Database Customizing The Interface Creating A New Folder Other Options Changing The Default Database Folder Specifying Keyboard Behavior Setting Default Field Types & Sizes Creating A New Database Opening A Table Using Find Search Options Using  more...

Excel 2002 Basic ...ze List Box The Bold Button The Italic Button The Underline Button The Align Left Button The Center Button The Align Right Button The Merge And Center Button The Currency Style Button The Percent Style Button The Comma Style Button The Increase Decimal Button The Decrease Decimal Button The Outside Border Button The Fill Color Button The Font Color Button Accessing Hidden  more...

Powerpoint 2002 Basic ... The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane Applying A Layout About Placeholders Color Schemes Closing The Task Pane Opening The Task Pane Entering Text Selecting Text Changing The Font Changing Font Size The Increase Font Size  more...

Powerpoint 2002 Intermediate ...ting A Picture Changing The Order Of Objects Applying A Line Style Compressing Pictures Setting A Transparent Color The Format Picture Dialog Box Grouping Pictures Inserting Multiple Pictures Simultaneously Saving Your Work Lesson 3: Movies & Charts Introduction Lesson Objectives Inserting A New Slide Applying A Layout Applying A Color Scheme Inserting An Animated GIF Action  more...

Word 2002 Basic ...iews Print Layout View Normal View Web Layout View Outline View The Vertical Scroll Bar Browsing By Object The Horizontal Scroll Bar Overview Of Menus The File Menu The Edit Menu The View Menu The Insert Menu The Format Menu The Tools Menu The Table Menu The Window Menu The Help Menu The Ask A Question List Box ToolTips The New Blank Document Button The Open Button The  more...

Word 2002 Intermediate ... Repositioning Tables Inserting A Nested Table Diagonal Lines In Tables Deleting A Nested Table Creating A Chart From Table Data Datasheets Resizing A Chart Selecting A Chart Undoing A Change Formatting Plot Area Formatting Axis Labels Formatting The Legend Previewing Your Work Lesson 3: Text Boxes & Drawing Objects Introduction Lesson Objectives Viewing A Sample Flyer  more...

Non-Unionized Workplaces HRCI PHR ...to ensure that your company's employment practices are in line with work rules of non-union environments and that employee issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. In the areas of work regulations, you will learn about policies,  more...

Unionized Workplaces HRCI PHR ...to ensure that your company's employment practices are in line with work rules of union environments, and that union-employer issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. This course will also help you understand union organization,  more...

Forming Project Teams for Six Sigma ...ving an organization's existing quality to enhance bottom-line performance while reducing costs. The methods used to form and develop a Six Sigma team will have a dramatic effect on the team's overall performance. Black Belts need to proactively contribute to the effectiveness of Six Sigma teams to promote positive organizational change. This course explores the variety of team types, roles,  more...

Data Collection and Measurement in Six Sigma ...mational needs, and recommending best practices for front-line data collectors. It compares the relative advantages of both manual and automated data collection, and surveys the wide variety of tools available for measuring the properties of an organization's products or services. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist  more...

Managing Exchange Server 2007 Managing Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a  more...

Troubleshooting Windows Vista Deployments Troubleshooting Windows Vista Deployments Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot  more...

Maintaining and Supporting Applications on Windows Vista ...ckages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only specific applications are run on Vista client machines within a domain environment. This course demonstrates how to deploy, maintain, and troubleshoot applications on  more...

Introducing Windows Server 2008 ...nitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of administering Windows Server 2008 servers. Further enhancements to Terminal Services ensure that Windows Server 2008 maximizes the availability and flexibility of remote access and virtual environments. This course discusses these features  more...

Effective Team Communication ... is the fuel that will keep your team going to the finish line. In this course, you'll learn the importance of fostering a team environment that encourages open and supportive communication. You will learn to recognize common verbal barriers that can seriously interfere with team productivity and learn strategies for eliminating those barriers. This course also covers active listening and  more...

Discover Word 2007 Level 2 ...Additionally, you will learn about multimedia elements, online collaboration, and working on the Web. Technology Skills products combine audio, animation, and software simulation with a simple user interface to make the "discovery" of computer programs both effective and entertaining. The course is also designed to help users learn at their own pace, allowing them to repeat topics or  more...

Integrated Project Execution Monitoring and Control ...nitor, and control project work. For example, project baselines for schedule, cost, scope, and quality give the project manager firm foundation by which to monitor project work and upon which to base decisions. When problems arise, strategies for managing changes help get the project back in line. This course will equip project managers with skills to manage change in an integrated fashion so  more...

Understanding the Risks of Using Internet Media Electronic Communications ...ants (PDAs), cell phones, and other tools has blurred the line between work and home to the point where our online activities at home may have an impact on our companies and employment. Most employers encourage employees to use the Internet and other electronic communication tools for business purposes, and some employers also permit a certain level of personal use in the workplace as well. For  more...

Mentoring On-line ...line Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot g s, developing  more...

Planning Your Field Sales Approach Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides  more...

Getting Started with Illustrator CS3 ... industry-standard illustration program for multimedia, online graphics, and print. Whether you are creating multimedia graphics or laying out print publishing, Illustrator will allow you to create professional quality results. This course introduces the Illustrator interface, shows how to customize the workspace and navigate panels, and demonstrates how to create and prepare projects using  more...

Sustaining Organizational Change ...l change efforts are often made to improve service, streamline operations, and of course improve the bottom line. After such a transformation in your organization, how do you engage, excite, and support the biggest driver for success in your organization - your people? How do you manage your people after organizational change so that, as a team, they support and maintain the benefits of change  more...

Business Ethics Simulation Business Ethics: Simulation You are a sales manager at the Gray & Becker tool company. The company makes and distributes consumer- and contractor-grade power tools to retail outlets. G&B has always been a leader in the tool industry and has maintained an impeccable reputation for quality, reliability, and safety. The latest tool produced by G&B is a rechargeable, cordless, and high-powered  more...

Training and Development Training and Development ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence The most valued resource of any organization is its people. In today's corporate landscape of technological advancement, employees must be trained to align with the strategic direction of the business. Managers of quality should know that improvements in  more...

Business Performance and Financial Measures in Six Sigma ...and improvement, internal process performance, and bottom-line financial growth. This course examines business measures in two categories: business performance measures and purely financial measures, exploring how these measures reveal the current state of the business and point to gains achievable through Six Sigma. This course explores how businesses use balanced scorecard and key performance  more...

Introduction to Lean for Service and Manufacturing Organizations Introduction to Lean for Service and Manufacturing Organizations Lean has its origin in the Japanese manufacturing industry in the 1980s as a waste reduction and improvement methodology. However, as it turned out, methods and principles of lean thinking spread to logistics, and from there on to the military and construction industries. Lean methods and principles have since been applied  more...

Managing and Deploying Six Sigma Managing and Deploying Six Sigma "The vision must be followed by the venture. It is not enough just to stare up the steps - we must step up the stairs." Vance Havner, author. However, venturing into Six Sigma is not easy. Deploying Six Sigma is where "the tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical  more...

Overview of Project Mgmt PRINCE2 2009-aligned ...hin a university campus to designing and delivering a new line of technology products. As projects become the primary method for getting things done and effecting organizational change, it is crucial to follow a recognized, accepted methodology for managing projects. This course introduces you to PRINCE2 project management methodologies. The PRINCE2 methodology is recognized as an international  more...

Cisco CVOICE 8 0 QoS Mechanisms ...nt DiffServ. The Modular quality of service (QoS) command-line interface (CLI), or MQC, provides a modular approach to the configuration of QoS mechanisms. MQC allows network administrators to introduce new QoS mechanisms and reuse available classification options. This course outlines how to implement QoS policies using MQC, and introduces the concepts of classification and marking. It  more...

Financial Statements for Non-fiinancial Professionals ...heir own functional areas can affect the company's bottom line. These financial reports are also used by professionals in all areas for evaluating proposals, suppliers, competitors, markets, and the general condition of the industry they operate in. This course aims to familiarize you with these three financial statements and how they reflect an organization's overall activities and  more...

Principles of Acct Finance for Non-financial Professionals Principles of Acct. & Finance for Non-financial Professionals Finance and accounting are at the heart of every business. These functions deal with recording, summarizing, and analyzing financial information across all departments for decision making, directing, and controlling their resources and activities. Every activity or non-activity in an organization has financial implications and  more...

MS Word for MAC 2011 Formatting Working with Text MS Word for MAC 2011: Formatting & Working with Text Microsoft Word for Mac 2011 makes it easy to apply layout and style to documents by providing a variety of formatting options. This course explains how to copy and paste text while retaining the formatting from the source location, along with how to apply attractive styles from the Styles gallery, and arrange text through paragraph  more...

Lean Tools Techniques for Flow Pull Lean Tools & Techniques for Flow & Pull The Lean approach is to eliminate waste from an organization's production and fulfillment processes and to maximize every opportunity to improve efficiencies and customer satisfaction. By applying Lean tools and techniques, organizations can become more competitive and responsive to customer demands. For example, the Visual Workplace is a Lean tool  more...

Marketing Essentials Introduction to Marketing ...he impact these activities can have on a company's bottom line. This course provides key insight on marketing as a key business process, its link to overall corporate strategy and how online and social media marketing is changing the face of marketing by bringing companies and customers closer together than ever before through new technologies. The importance of marketing planning is also  more...

Integrating Business Data Using MOSS 2007 ... overview of those features and how to use them to create Line of Business LOB systems using the Business Data Catalog BDC, how to display and index data from external sources using the BDC, and how to use the BDC to interact with entities. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft Office SharePoint  more...

A Practical App 2009 Maintaining Networks A Practical App. 2009: Maintaining Networks CompTIA CompTIA A 2009 220-702 CompTIA A Practical Application Understanding the methods that computers and network devices use to talk to one another is essential knowledge for IT technicians to have in order to configure and troubleshoot networked environments. This course examines TCP/IP, connectivity and networking issues, connection types,  more...

Reducing Waste Streamlining Value Flow Using Lean Reducing Waste & Streamlining Value Flow Using Lean Eliminating waste is one of the most effective ways to increase the profitability of any organization. Processes either add value or waste to the production of a product or service. The seven wastes originated in Japan, where waste is known as muda. Seven types of waste were originally identified by Toyota's Chief Engineer Taiichi Ohno.  more...

Command-Line Management in SUSE Linux Command-Line Management in SUSE Linux Novell Certified Linux Professional 10 Certified Linux Professional 10 (Exam 050-697) To use commands to create files, directories, and shell scripts, to set environment variables, and to work with text files.  more...

Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs Cisco TSHOOT 1.0: Troubleshooting VLANS, STP & SVIs Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0 Switched Ethernet has been the dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and  more...

Windows Server 2008 Management Delegation ...tuitive interface and Windows PowerShell is a new command-line tool that helps you automate system administration. This course discusses system administration with Server Manager and PowerShell as well as system optimization using Event Viewer. Also covered are strategies for delegating authority across an enterprise. This course is one in a series that covers the objectives for Microsoft exam  more...

Management Improvements in Windows Server 2008 R2 Management Improvements in Windows Server 2008 R2 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640) Windows Server 2008 R2 offers a number of improved as well as new features, especially in the area of management, virtualization, and server availability. This course begins with a focus on new management capabilities provided  more...

The Telecommunications Industry Overview Version 3 ...r a set of voice, data, and broadband services using wire line or wired infrastructure of cables, networks, servers, computers, and satellites. This industry is highly sensitive to the slightest change in regulatory, technological, and economic factors and has its own share of challenges largely stemming from these factors. With wireless and broadband providing the needed momentum to their  more...

The Benefits Challenges of Engaging Employees The Benefits & Challenges of Engaging Employees Creating an engaged and motivated workforce can help make an organization more innovative, productive, and profitable. This course reviews the benefits of having an engaged workforce and defines the attributes and actions of engaged employees. It also explores employee motivation and commitment challenges and examines how employee engagement  more...

Resolving Windows 7 Network Connectivity Issues ...-in troubleshooting tools, as well as the trusted command-line utilities you're used to from previous operating systems. When it comes to network connectivity problems, the hardware should always be checked first. Windows 7 provides new and effective troubleshooting functionality using the Troubleshoot Problems link in the Network and Sharing Center, which should be your next step in  more...

A Essentials 2009 Using Managing Windows Windows 7 Update A Essentials 2009: Using & Managing Windows (Windows 7 Update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials With each new version of the Windows operating system, new interface elements and enhancements have been made to provide better visual effects and easier access to the tools and utilities that are provided to use and manage them. This course demonstrates how to use the Windows  more...

Using the Linux Shell Using the Linux Shell Linux Professional Institute LPI: Junior Level Linux Professional Exam 101: Junior Level Linux Professional (LPIC-1) Understand OS terminology and be able to interact with the shell and commands via the command line interface.  more...

MS Windows 7 First Look for IT Professionals ...s the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending on environmental needs. This course also looks at Windows 7's  more...

Using the Linux Shell Using the Linux Shell CompTIA CompTIA Linux Powered by LPI LX0-101 CompTIA Linux Understand OS terminology and be able to interact with the shell and commands via the command line interface.  more...

CompTIA Newtork 2009 Wide Area Networks CompTIA Newtork 2009: Wide Area Networks CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009 Wide Area Networks, or WANs, came about in 1965. WANs are defined as computer networks that cover a broad geographical area and use routers and public links to connect unrelated networks with each other. WANs differ from local area networks (LANs) in several ways. For instance, while LANs are  more...

Working with Documents in Word 2007 Working with Documents in Word 2007 Microsoft Microsoft Office Word 2007 has various design features that can be used to enhance your Word documents. These include Clip Art, SmartArt, WordArt, shapes, curves, lines, and diagrams to name a few. This course explains how to use Word 2007's Drawing Tools, including working with WordArt, AutoShapes, Pictures, Clip Art, and SmartArt. It also  more...

Cisco IINS 1 0 Security Site-to-Site Virutal Private Networks Cisco IINS 1.0: Security Site-to-Site Virutal Private Networks Cisco Cisco Certified Network Associate Security (CCNA Security) 640-553 Implementing Cisco IOS Network Security 1.0 An IPsec VPN uses the Internet to connect branch offices, remote employees, and business partners to your company s resources. It is a reliable way to maintain your company privacy while streamlining operations,  more...

Configuring Deploying Web Application with VB 2008 and ASP Net 3 5 ...ile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopy, the Windows installer, and the Publish Website Tool. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 3.5, ASP.NET Application Development 70-562. Passing this exam will earn  more...

NET Framework 4 0 Configuring Deploying Web Apps with VB 2010 ...ile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopy, the Windows installer, and the Publish Website Tool. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 4.0, ASP.NET Application Development 70-562. Passing this exam will earn  more...

Implementing SQL Server 2008 Integration Services ...ntegration Services as a data integration solution and outlines the installation and configuration of this server component. The course also covers the key utilities used to configure and manage Integration Services, including the SQL Server Management Studio, Business Intelligence Development Studio, configuration wizards, and command-line tools. This course is one of a series in the SkillSoft  more...

Maintaining SQL Server 2008 Reporting Services ...siness Intelligence information they need. This course outlines the tools used and tasks involved in managing and maintaining access to Reporting Services and corresponding data. It covers the authentication subsystem and role-based authorization model used by Reporting Services, as well as the configuration of system-level and item-level role-based security. SQL Server 2008 also provides the  more...

Oracle Database 11g Securing Domain Data In Oracle Secure Backup Oracle Database 11g: Securing Domain & Data In Oracle Secure Backup Oracle Oracle Secure Backup (OSB) maintains its own catalog of OSB and their rights on the administrative server. You can preauthorize users for the use of the obtool command line, RMAN, or both. You can also associate an OSB user with multiple Windows domain accounts or a single account that applies to all Windows domains.  more...

Oracle Database 11g R2 Moving Data Oracle Support Oracle Database 11g R2: Moving Data & Oracle Support Oracle Oracle Database 11g Administrator Certified Associate 1Z0-052 Oracle Database 11g: Administration Workshop I Release 2 From time to time Oracle DBAs are required to move data. Oracle Database 11g Release 2 offers various ways to complete this task, including Oracle Data Pump, SQL*Loader, and the use of external tables. DBAs are also  more...

Operations Mangement Inventory Management ... size of inventory to reduce costs and improve the bottom line while ensuring their ability to make products and services available to their customers. Although inventory management is commonly associated with the manufacturing sector, many of its concepts and tools can also be applied to the service industry. This course deals with the key aspects of inventory management in a manufacturing or  more...

Rebuilding Trust Rebuilding Trust Trust is an important component in any workplace. When colleagues know they can count on each other, morale and productivity levels tend to increase. But what if trust is betrayed? How will this impact your ability to perform your job effectively? This course will provide key insight into the cost of lost trust including its negative impacts on performance, morale, and  more...

MS Windows 7 First Look for End Users ...s the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly user friendly environment. This course looks at some of the new features of Windows 7 including changes to the taskbar, such as jump lists and quick preview; the new desktop features, such as new theme  more...

NET Framework 4 Configuring Deploying Web Applications with C 2010 ...ile web applications using both Visual Studio and command line utilities, and how to use deployment tools such as XCopy, the Windows installer, and the Publish Website Tool. This course is one of a series in the SkillSoft learning path that covers the objectives for the Technology Specialist (TS): Microsoft .NET Framework 4, ASP.NET Application Development 70-562. Passing this exam will earn  more...

Manifesting 103: How to Get What You Want w/o Goofing it Up First ! ...lving stage of manifesting. It is here that the defining line between the known and the unknown is addressed, and how what we sometimes view as blocks is really the ego, saying Stop! As we all continue to evolve we begin to understand, that there is no set pattern or equation, as we are often taught through human conditioning, as to how we arrive at our intended end result desires.  more...

Proven success in building an E-business ...line business and avoid getting ripped off! This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all of the language and  more...

Legal Nurse Consulting Certificate Program ...ourse is presented in four (4) modules (Each module is outlined below, including content and reading assignments. Following the completion of each module, the participant will take an examination. The examinations for Modules 1, 2, and 3 are objective type exams. The examinations are accessed below. Following the assignments for Module 4, the participant will select one case study for analysis.  more...

CCNA 2 0 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covers CCNA 2.0. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: CCNA 2.0 (Cisco Certified Network Associate)  more...

MCSE 2000 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)  more...

A Certification Training for PC Technicians 90 Days - On-Line This On-Line training provides a comprehensive study package designed to prepare a computer technician for CompTIA's A+ Certification exam.  more...

IC3 Training Solution Bundle ...mputing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact. It also addresses how to manage  more...

Microsoft Word 2002 Core This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002. They will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn  more...

Microsoft Word 2002 Level 2 ...ill learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns. This course is designed to familiarize users with the intermediate features of Microsoft Word 2002 so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using  more...

Word 2000 MOUS ...he spelling checker, formatting paragraphs using indents, line spacing and tab stops; dividing the document into sections using margins, page breaks, and columns; and inserting symbols, numbered lists, watermarks, graphics, tables, and charts into documents. As the course becomes more advanced, students will learn to customize and enhance their text-based documents. Real-life scenarios will  more...

Word 2000 Proficient This is a comprehensive course designed to teach students the introductory and intermediate features of Word 2000 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This is a comprehensive course designed to teach students the introductory and intermediate features of Word 2000 so  more...

Word 2002 ...teach students how to format paragraphs by using indents, line spacing, and tab stops; as well as dividing the document into sections using margins, page breaks, and columns. Finally, the course will teach students advanced formatting skills, such as customizing toolbars and menus and automating tasks. It will also teach them how Word can be combined with other Office applications such as  more...

Word 2002 MOUS ...he spelling checker; formatting paragraphs using indents, line spacing, and tab stops; diving the document into sections using margins, page breaks, and columns; and inserting symbols, numbered lists, watermarks, graphics, tables, and charts into documents. Many of the skills learned deal with using Word in team projects, such as sending a document for review to another via e-mail. Users will  more...

Word 97 Level 2 This course is designed to familiarize students with the intermediate features of Word 97 so they can increase the possibilities of what they can create with this application. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; applying borders and shading; and using AutoText.  more...

Learn Spanish On-line From Live Instructors - Intermediate Level This 3 month Intermmediate course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.  more...

Learn Spanish On-line From Live Instructors - Advanced Level This 3 month Advanced course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.  more...

Pharmacy Technician Career Training Program ...plete the Program All weekly assignments are completed on-line and the quick checks are instantly graded. Your will receive the module quizzes and final exam from your instructor. Once completed you will submit these for grading. Your instructor is always available by email to answer your questions. Questions will be answered within 24 hours 7 days a week. Using state-of-the-art training  more...

Pharmacy Technician National Certification Exam Preparation Course ...ur chances for success with the National Certification On-Line Review Course. The Certification Review Course will thoroughly prepare you for the challenges of the National Certification Exam. The Certification Exam tests over many different areas of Pharmacy, so if you have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice  more...

Achieving Successful Copywriting Results in Four Weeks Apply proven techniques and methods to any business writing situation. Designed specifically for beginners or more advanced writers seeking training in the art and craft of copywriting. The course focuses on the formula used to create successful copy. Every aspect of this formula will be explained. Examples will be shown. In addition to regular course material, there will also be assignments  more...

Introduction to Customer Relationship Management CRM -Part 1 DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.  more...

Legal Transcription Training ...line program teaches you to do legal transcription and legal secretarial work. The need for legal support staff increases with the litigation processes so prevalent now. Administrative law (local, state and federal government) requires massive record-keeping. Much of that information is related to recorded hearings. The Department of Labor notes the requirement for staffing will grow  more...

CompTIA Security + This course provides students with information needed to attain the Security+ certification. Security + certificaiton is recognized around the world as the benchmark for foundation-level security professionals. This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job  more...

Java 2 -- Building Graphical User Interfaces ...ass and its methods. The Label class is used to display a line of read-only text. You will learn to define a button class and use its methods to add a button component. You will also learn to create a checkbox control to turn an option on or off. Additionally, you will learn to create a set of radio buttons by using the checkboxGroup classes that enable you to select one and only one check  more...

Writing Standards-Based Assessments ...ce. Writing Standards-based Assessments is a seven day online course. This course is designed to give you an understanding of writing test items that are aligned to your standards. This course will enable you to develop assessments that are based on your standards, and are therefore in line with your state assessment program. The information we share will focus on understanding the cognitive  more...

Integrating Technology in the Classroom ...hnlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to help educators incorporate the Internet and computers into the learning environment. These courses offer training lessons on what integrating technology in the classroom means and explores how technology can be integrated behind the scenes,  more...

7 Steps to A Lot More Sales ...ing expertise. The system was recently included in the on-line learning management systems of Dell and IBM computer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the  more...

Bloodborne Pathogens ... qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable.Who Should Take This Course: -Persons who are exposed to blood and other potentially infectious materials (OPIM) while performing their routine work functions need to receive bloodborne pathogens training. This includes: medical  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ... qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable. This training course complies with the requirement by having an online chat (AOL screen name: eduwhere) available at 1 pm - 5 pm every Tuesday (Eastern Time), 9 am - 11 am every Wednesday, and by scheduled appointment, with a toll free  more...

Complete Paralegal Training Program (Self-Paced) ...omprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program. This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was developed by a  more...

Cruise Line Certificate Program - Instructor Led ...Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...o transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course material fees included. Set for a 1  more...

Innovation in the Workplace ...ductive ways that help your organization ™s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Innovation in the Workplace Creativity can do more than just spark the next Big Idea for your organization.  more...

Legal Transcription Training ...line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for any state exams. The  more...

Problem Solving Through Productive Thinking ...leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be  more...

QPR Suicide Triage Training ...AKE THIS COURSE? All "first responders" including: crisis line workers, law enforcement, fire fighters, EMTs, clergy, case managers, correctional personnel, school counselors, residential staff, and others who come in contact with people at risk for suicide. WHAT WILL BE TAUGHT? In addition to studying the risk factors for suicide, you will learn how to question suicidal persons, persuade them  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method  more...

Supply Management Contract Writing ...itted to a poor performing supplier for years. The bottom line is that you need world-class contract writing skills to be successful in purchasing in the 21st century. Now is the time to get those skills. The highly personal and interactive online class "Supply Management Contract Writing" will give you the skills necessary to minimize your procurement risks. This class goes way beyond the  more...

Word 2007 Level 2 ...amined, covering skills such as setting indents; changing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets. Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists,  more...

Financial Management in Organizations ...zations with Streaming Video Audience Non-Managers, Front Line Managers, Mid-Level ManagersDescription Finance is the language of business. People who have strong financial analysis abilities can enhance their organization's value in the marketplace. Our finance programs focus on the principles and strategies of finance and how you can help support the financial goals of your  more...

Time Management ...line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more work  more...

Customer Relations ...highlights how customer relations relates to the bottom line, gives an overview of some common pitfalls in customer relations, and addresses concrete techniques to use with customers.As a extra added bonus, when you enroll you will be given up to one year access to this course. Use as a handy desktop reference anytime from anywhere. Customer Relations Organizations today are competing for  more...

How to Adopt Green Practices in Business and Gain a Competitive Advantage ...on Plan that significantly enhances your company`s bottom line and increases your operational efficiency while reducing your impact on the environment. This comprehensive approach to ?greening? your company?s profile provides detailed methods and step-by-step procedures to create and market your sustainability program that will ultimately enhance your corporate presence in the marketplace. Case  more...

Managing Managers ...tal connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's  more...

Tomorrow s Managers Development Tools ...cutives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect from one another. You will identify methods to make your managers change-ready, global thinkers. By applying these methods to real  more...

Managing as Coach and Counselor ...fidence, and competence, you'll be building on the bottom line. This course explores four coaching styles, and the methodology to use them all. You'll also discover techniques to overcome employee resistance. Another key learning module is designed to get your workers past the confusion or mistrust that comes with having a new kind of boss. After all, if you are suddenly "coach," as opposed to  more...

A Primer for Ensuring Accountability ... you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple approaches to performance appraisal. It's much easier to hold people accountable for their work if they know  more...

Introduction to Product Management ...planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, you will learn about the ways  more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

The Income Statement and Balance Sheet Connection This course examines in detail the relationship between the Income Statement and the Balance Sheet, how the line items on each statement relate to the other and correlate to business activities and decision-making. The course introduces common methods of analysis when using these financial statements to measure a business's financial performance.  more...

Command-line Administration in WebSphere 5 0 To demonstrate how to use command-line administration and scripting to manage and configure the WebSphere environment  more...

Linux and CLI To understand OS terminology and be able to interact with the shell and commands via the command line interface  more...

Command-Line Management in SUSE Linux To use commands to create files, directories, and shell scripts, to set environment variables, and to work with text files  more...

Administer Windows SharePoint Services 3 0 Describe comprehensively how to administer WSS, using a variety of web-based and command-line tools for creating, configuring, backing up and restoring sites.  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

Management Development for Technical Professionals ...avenues for development will be presented ranging from on-line personality inventories to classes in the development of management skills. With this preparation, you will create an action plan to realize your development program. Next, you will create the necessary personal and professional networks within your organization to ensure a smooth, successful transition from technical professional  more...

Strategies for Facilitating Critical Thinking ...ion, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established formulas. Today, people at all levels of the organization  more...

The Modular QoS CLI and AutoQoS To use the Module QoS command-line interface (MQC) and AutoQoS to implement QoS policy  more...

Introduction to Classification and Marking To mark and classify packets by using the Modular QoS command line (MQC) and by configuring Network-based Application Recognition (NBAR)  more...

The Modular QoS CLI and AutoQoS To use the Module QoS command-line interface (MQC) and AutoQoS to implement QoS policy  more...

Introduction to Classification and Marking To mark and classify packets by using the Modular QoS command line (MQC) and by configuring Network-based Application Recognition (NBAR)  more...

Introduction to Classification and Marking To mark and classify packets by using the Modular QoS command line (MQC) and by configuring Network-based Application Recognition (NBAR)  more...

The Modular QoS CLI and AutoQoS To use the Module QoS command-line interface (MQC) and AutoQoS to implement QoS policy  more...

Command-Line Management in SUSE Linux To use commands to create files, directories, and shell scripts, to set environment variables, and to work with text files  more...

Customer Service Agent Skills Simulation ...cturer and direct seller of household devices, offering a line of products that ranges from toasters to central-air conditioning units. Post-sales support is critical to their operation, and KDA prides itself on superior customer service. For the duration of this simulation, the learner will assume the role of customer service agent generalist in the company's central call center. This  more...

Flash MX Techniques ...sic Box Remaining Boxes Flattening and Separating Box Timeline Setup Submenu Buttons Duplicating Buttons Submenu Testing Activating Submenus Activating The Assembly Photo Profile Menu Overview and Setup Background Setup External Photo Container Cropping Photographs Photo Animation and External Movie External Movie Actions External Text Updating External Movies Return Button Player Mask Player  more...

Flash MX Intermediate Developer ...gh the new features of the Flash MX Development tool. Timelines, shared libraries and templates will all be covered. Learn Flash MX components, such as check boxes, radio buttons, push buttons, list boxes, media controller, media sound and more. Course Duration: 7 Hours Introduction About this CD Support Website New Features in Flash MX Folders in the Timeline Shared Libraries Productivity  more...

Flash MX for Designers ...s available. From there, he takes you through panels, timelines, and creating artwork. You will also learn to import sound, control movie clips, activate buttons, and much more. Course Duration: 10.5 Hours Introduction Welcome and About This CD Flash Overview What's New in Flash MX pt. 1 What's New in Flash MX pt. 2 Interface and Setup Interface Overview Grid Rulers and Guides Preferences  more...

Fireworks MX ...s MX, the latest in the Macromedia MX software production line. Macromedia has designed Fireworks MX to help both the designer and programmer create engaging, attractive, and functional websites in the shortest time possible using the MX technology. It comes with the ability to import, create, and export a wide range of different file formats. Although created for Web development, Fireworks MX  more...

PageMaker 6 5 Advanced ...Basic Tools troke and Fill Importing Images Scale/Crop/Keyline bject Frames Placing QuickTime Movies Rotate/Skew/Flop Bitmap Effects Masking/Grouping Aligning and Distribution Paste Multiple Control Palette Control Palette Overview Text Attributes Positioning/Proxy button Scaling Crop/Rotate/Skew/Reflect Magic Stretch Reference Point Option Mixing Graphics with Text Paragraph Rules Regular Text  more...

Dreamweaver MX Fundamentals ...gins Text Inserting Text Selecting Text Copy & Paste Text Line Breaks & Paragraph Headings Adding Styles Fonts & Font Sets Creating Font Sets Font Sizes Alignment Indentation Color Special Characters Adding Spaces Spell Checking Images Understanding Web Graphics Setting a Default Images Folder Inserting Images Alternative Text Labels Assets Panel Favorites External Image Editor Image  more...

Dreamweaver MX Advanced ...File CSS and Link States Styling with Classes Sizing Text Line Height Background Color Background Images Link Elements Advanced CSS CSS Preferences The Box Model Creating a CSS Layout Building the Header Applying Style to the Main Content Link and List Styles CSS Layout Wrap-up External CSS Editor CSS Layout Resources CSS Navigation Bar More on Advanced CSS Floating Content Stacking CSS Boxes  more...

FreeHand 9 ...Tool Rectangle Tool Polygon Tool Ellipse Tool Spiral Tool Line Tool Freehand Tool Pen Tool Bezigon Tool Knife Tool Freeform Tool Rotating Tool Reflecting Tool Scaling Tool Skewing Tool Trace Tool Perspective Tool Page Tool Zoom Tool Floating Palettes New in Freehand 9 What's New Import/Export Features Interface Features Editing Features Drawing Features Work with files Launch Freehand Start  more...

FreeHand MX ...select Page Lasso Output Area Eyedropper Pen Bezigon Text Line Arc Spiral Pencil Variable Stroke Pen Calligraphic Pen Ellipse Rectangle Polygon Scale Tools II Rotate Reflect Skew Freeform Roughen Bend Eraser Knife Perspective 3D Rotation Fisheye Lense Extrude Smudge Shadow Trace Blend Mirror Graphic Hose Chart Action Connector Hand Zoom Colors: Line Colors: Fill Snap to Point and Object New In  more...

The Principles of Financial Management Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

Discovering What Your Customers Want ...n customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...siness goals. To identify guidelines for assessing an organization's readiness for e-learning. To identify impacts of structured learning on competence management. To identify functions of Learning Management Systems (LMSs) in managing learning. To identify roles of knowledge management  more...

E-Learning Essentials Part 2 Marketing Your Solution ... common concerns of these groups are identified, and guidelines for winning their support. Learn To To identify guidelines for creating the buzz for your e-learning solution. To identify characteristics of an organizational mindset that is receptive to e-learning. To identify the stages in selling e-learning  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...earning team. To identify guidelines for choosing a Learning Management System (LMS). To identify technology considerations for deploying e-learning. To identify technology considerations for deploying disparate e-learning objects. To identify considerations for deploying e-learning on a  more...

Sales Skills Prospecting Addressing Needs ...rn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions before they begin prospecting.  more...

Sales Skills Gaining Customer Commitment ...e sales process. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus Robinson, the owner of Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the Business  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...function. Create a server script by using the Script Outline window. Debug a server script by using the Project Explorer window. Add an error handler to handle the run-time errors in server scripts. Unit 2: Implementing ASP Duration: 1 - 2 Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line  more...

Frontpage 2000 Expert User ...- 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style  more...

SAP R 3 Working with v3 0 ... selection lists , Results Help. The applications of on-line-documentation. Search for information, using match codes and transferring results to an input field. The effective use of different selection criteria for discrete searches. Unit 3: Special Features Duration: 2 - 3 Hour(s) Effective use of input and entry services in R/3, including the setting of user parameters  more...

SAP R 3 v3 0 Information Systems within FI ...ly and FI specifically. Customize accounts. Use line items effectively. Carry out account balances and account analysis. Use financial reporting services, including standard reports, ABAP/4 Report and ABAP/4 Query facilities. C ontent Emphasis Skills-Based A udience This course is intended for Project Team members, Key Users, Internal SAP Trainers and end  more...

SAP R 3 v4 x SD Order Processing ...ry. Order Header. Order Items. Schedule Lines. Order Functions. Availability Check. Transfer of Requirements. Shipment Scheduling. Pricing. Credit Limit Check. Tools. Entry Aids. Standard Information. Document Flow. Incompletion Check. C ontent Emphasis Skills-Based A udience All personnel  more...

SAP R 3 FI AR AP Organization Master Records and Posting ... Starting the Program. Entering Header Data. Entering Line Item Data (Vendor). Entering Line Item Data (G/L Account). Displaying Documents. Parking Documents. Credit Memo. Posting via Fast Entry. Entering Header Data. Entering Line Item Data. Simulating the Posting. Outgoing Payments. Editing Options. Entering Header Data. Entering Bank Data. Selecting Open Items.  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...ces Display Screen. Account Balance. Product Sales. Line Items. Displaying the Document. Display Currency. Displaying-Changing Items. Starting the Program. Displaying Line Items. Changing Line Items. Changing the Document. Fixing Cash Discount Rates. Checking the Changes. Selecting a Display Variant. Totaling. Reversals. Introduction. Posting a Reverse  more...

SAP R 3 v4 x Invoice Verification ...odule. Initial Screen. Vendor Screen. Verifying the Line Items. Posting the Invoice. Posting a Complex Invoice. Introduction. Multiple Selection. Verifying Several Line Items. Payment Terms. Vendor Discounts. Identifying Payment Terms. Altering Payment Terms. Unit 3: Managing Errors and Deviations Duration: 1 - 2 Hour(s) Quantity and Price Deviations.  more...

C Programming - Part 3 ...ices by using disk file I/O functions. Enter the command line statement to execute the C program. Identify the code used to display the value of environment variables. Identify the advantages of using system calls in a C program. Identify the situation in which a specified type of interrupt is generated. Unit 4: Debugging and Error Handling Duration: 2 Hour(s) Identify the  more...

C Programming - Part 2 ...ropriate constructor that will be invoked when a specific line of code is executed in a specified scenario. Identify the code of a class destructor for a specific scenario. Identify the correct code of the copy constructor that will initialize an object for a specified scenario. Identify the appropriate set of constructors and destructors to be used for creating and initializing objects in a  more...

Building Cisco Remote Access Networks Part 1 ...ds to connect to a modem from a Cisco router. Identify line types used for accessing Cisco routers. Identify functions of line commands used in router async configuration. Identify functions of modem commands. Identify key aspects of automatic modem configuration. Identify functions of commands to configure modem autodiscovery. Identify methods of managing a modem capabilities  more...

Building Cisco Remote Access Networks - Part 2 ...int-to-Point Protocol over ATM (PPPoA) Digital Subscriber Line (DSL) connection. Identify features of a Virtual Private Network (VPN). Identify types of Virtual Private Network (VPN) solutions. Identify types of Virtual Private Network (VPN) protocols. Identify steps in Internet Key Exchange (IKE) phase 1 policy determination. Identify steps in Internet Key Exchange (IKE) phase 2  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...bles. Identify the SQL*Plus commands associated with line editing, file manipulation, and script creation. Write the commands and queries to enhance query output. C ontent Emphasis Skills-Based A udience Application developers, database administrators, system designers/developers, and technical support professionals. Learners should be familiar with the basic  more...

Oracle Report Builder Enhancing Reports ...ith the tasks that they enable. Create a variable length line between columns of a report in the Live Previewer using the tool palette. Create a button in a report using the tool palette in the Layout Model. Create an explicit anchor using the tool palette in the layout model. Sequence the steps to suppress space in a conditional report using explicit anchors. Create a chart using the  more...

Oracle8 Database Administration - Manage an Instance ...cle architectural components. Use the Server Manager line mode and the Oracle Enterprise Manager (OEM) interface. Manage an Oracle instance. Learn about the features of National Language Support (NLS). C ontent Emphasis Skills-Based A udience Database Administrators, system administrators, network administrators and technical support professionals. Prior  more...

Word 2000 Proficient User ...Insert a drawing object into a Word document. Modify the line attributes of a drawing object. Modify the 3D attributes of a drawing object. Modify the color attributes of a drawing object. Insert a graphic image in a document. Delete a graphic image from a document. Reposition a graphic image in a document. Align the text with respect to a graphic element. Insert a WordArt element in a  more...

SQL Server 7 0 - Implementing a Database - Part 1 ...ic within a statement. Perform the steps to create an in-line comment for a statement. Perform the steps to create a block comment for a statement. Perform the steps to create a dynamically constructed statement. Select the purposes used for submitting Transact-SQL statements in batches. Select the purpose for using scripts to submit Transact-SQL statements. Select the purpose for using  more...

Visual InterDev 6 0 Active Server Pages and Data Access ...function. Create a server script by using the Script Outline window. Debug a server script by using the Project Explorer window. Add an error handler to handle the run-time errors in server scripts. Unit 2: Implementing ASP Duration: 1 - 2 Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 2 ...ndamental component types and identify the rules and guidelines for designing a component interface. Identify the benefits of using data access, the data access capabilities of different libraries and the benefits of various data access technologies. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications using MFC  more...

Frontpage 2000 Expert User ...- 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...heir functions. Match the Administrator Program command line switches with their functions. Match the different roles in an Exchange Server with their permissions. Match the customization options supported by the Administrator Program with their functions. Match the Windows NT Server Administration Tools with their functions. Create a mailbox by using User Manager for Domains  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...e. Identify key concepts related to splitting an order line. Identify key concepts of managing approvals. Identify key concepts related to holds. Apply holds. Identify characteristics of the International Trade Management (ITM) Partner Integration feature. Release holds. Identify tasks for managing credit checking. Identify key concepts related to canceling orders.  more...

Oracle 11i10 Order to Cash Order Entry Overview ... and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a transaction type for orders. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle  more...

Oracle 11i10 Order to Cash Order Creation Setup ...rocess. Sequence the steps to create a drop ship order line. Identify key concepts involved in using Back-to-Back orders. Schedule an order line. Identify key concepts involved in scheduling orders. Schedule an order. Identify options for managing scheduled orders. Identify key concepts related to the process of booking orders. Identify options for copying orders.  more...

Complete A 2003 Curriculum ...struction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems, and on procedures for diagnosing and troubleshooting common operating system problems. Finally, the curriculum presents students with both theoretical and practical instruction on basic network concepts and terminology, including the networking capabilities of Windows  more...

Cisco Networking Technologies Introduction Part 3 ...et switching. Identify bandwidths available for serial line connections. Identify types of multiplexing. Identify stages in the process for starting and accessing a network router. Identify characteristics of the Internetwork Operating System (IOS) command line interface (CLI). Identify guidelines for the initial startup of a Catalyst switch. Audience: Anyone wishing to  more...

Cisco Networking Technologies Introduction Part 4 ...eatures of keyboard help on a router. Identify command line key sequences. Identify features of router command history. Identify commands for verifying router status. Identify router configuration modes. Identify guidelines for configuring router identification. Identify commands for configuring router passwords. Identify commands used to configure a router interface.  more...

Oracle Designer 6i First Class Analysis ... 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling, and function modeling. This course is part of an Oracle integrated curriculum and forms the core course to all the Oracle Designer courses. L earn To:  more...

Designing Cisco Internetwork Solutions Part 2 ...ess of a Wide Area Network (WAN) design. Identify guidelines for implementing a Wide Area Network (WAN) design methodology. Identify considerations for designing remote access networks. Match types of Wide Area Network (WAN) backup technologies with their characteristics. Identify considerations for establishing Wide Area Network (WAN) communication between dispersed Enterprise Edge  more...

Interconnecting Cisco Networking Devices Part 1 ...tify features of the Cisco IOS software. Identify guidelines for the physical startup of a Catalyst switch. Identify the states of the LEDs on Catalyst 1900 and 2950 switches. Identify features of a VLAN. Distinguish between the Trunking 802.1Q and Inter-Switch Link (ISL) protocols. Identify features and functions of a Per VLAN Spanning-Tree (PVST) network. Identify guidelines  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...pecified networking problem by using the ipconfig command-line utility. Identify the process carried out to diagnose network connectivity problems based on the output of the ping command-line utility. Identify the steps to troubleshoot media access control (MAC) address problems by using the arp command-line utility. Identify the steps to troubleshoot a network connectivity problem by using  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...h NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade processes, register and import workstations, and configure search policies. Identify management applications using Application Launcher. Identify how to distribute applications using Application Launcher. C ontent Emphasis Skills-Based A udience The  more...

UNIX--Part 1 User Fundamentals ...ents. Create directories. Create files from the command line. Edit a simple file by using the vi editor. Identify commands that locate files from the command line. Copy a file from one directory to another. Remove a file from a directory. Identify the characteristics of users and groups. Control access to certain files in a UNIX system. Print a document from a Berkeley Software  more...

Red Hat Linux Part 2 Advanced Topics for Users ...haracters. Identify certain features of the bash command-line interface (CLI). Identify certain basic regular expressions that are frequently used in Linux. Search for specific string patterns using basic regular expressions. Unit 2: Input, Output, and Compression Duration: 2 - 3 Hour(s) Identify the features of standard input and output in Linux. Identify how filters and pipes  more...

SCO SVR 5 --Part 2 Network Administration ...ures of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7. Identify the UnixWare 7 SAC commands. Identify the features of the Network Configuration Manager. Identify the features of the Client Manager utility. Identify the features of WAN connection media. Identify the ways in which NFS clients access shared  more...

IBM AIX--Part 1 Basic Administration ...ntify the commands used to manage groups with the command-line interface (CLI). Identify the commands used in the error-logging process. Identify the reasons for continuous AIX performance monitoring. Identify CLI commands that are available for performance monitoring. C ontent Emphasis Skills-Based A udience The audience would typically be using Unix as an operating system  more...

IBM AIX--Part 2 Network Administration ...of the print queue process on AIX. Identify the command-line interface (CLI) commands that are available to manage printing on AIX. Identify the functions of tty terminals on AIX. Identify network configuration options. Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP) addressing. Identify the features of Serial Line Interface Protocol (SLIP).  more...

HP-UX--Part 1 Basic Administration ...f file systems supported by HP-UX. Identify the command-line interface (CLI) commands that can be used to manage processes. Identify the features of System Log Files in System Administration Manager (SAM). Identify the methods of determining how system resources are used. C ontent Emphasis Conceptual A udience This course covers all the UNIX implementation tracks aimed at a  more...

HP-UX--Part 2 Network Administration ...ystem Administration Manager (SAM). Identify the command-line interface (CLI) commands to configure printing in HP-UX. Identify the options for managing serial devices by using System Administration Manager (SAM). Configure a terminal. Identify the management options for the graphical user interface (GUI). Unit 2: Network Connections Duration: 2 - 3 Hour(s) Identify the features  more...

Oracle9i Database Admin Recover Databases ...ludes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery manager components, recovery manager commands, export and import utilities, user managed recovery, fast-start on demand  more...

UNIX Shell Programming Part 1 Bourne Shell Bash ...of pattern matching. • Identify features of command line editing. • Create a bash shell script. • Identify features of quotes and special characters. • Identify features of variables. • Set a shell variable. • Identify the methods to declare variables. Unit 2: Interaction and Programming 2 - 3 hours • Identify features of standard input and  more...

UNIX Shell Programming Part 2 C Shell ...ser environment. • Identify features of the command line. • Identify the features of command line history. • Identify features of aliases. • Identify features of metacharacters. • Identify functions of basic regular expressions. • Identify the methods to search files and commands using regular expressions. • Identify the functions of quotes and special  more...

UNIX Shell Programming Part 3 Korn Shell ...l scripts. • Perform the action to parse a command line input by using getopts. Audience The intended audience for this course are programmers working in a UNIX environment. Students should have taken the first two parts of this series (13891 and 13892). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA  more...

Flash 5 ...hape by using the tools on the Toolbar. • Convert a line to the Fill style by using the Toolbar. • Expand a shape by using the Toolbar. • Soften the edges of a specified shape by using the Toolbar. • Apply stroke and fill to a specified shape by using the Arrow Tool. • Set the properties of the text in a movie by using the Panels menu. • Set the attributes  more...

SAP R 3 FI General Ledger Posting Periodical Processing ...ll learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o Postings. o Posting Data to G/L Accounts. o Posting Incoming and Outgoing Payments. o Accounts. o Displaying Balances. o Displaying and Changing Items. o Periodic Processing. o Preparing the Month-End Closing. o Evaluations. Audience All  more...

SAP R 3 v4 6 AR Accountant The SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the  more...

SAP R 3 v4 6 AP Accountant This SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the  more...

SAP R 3 v4 6 Financial Accountant ...nts. o Displaying balances. o Displaying and changing line items. Audience The audience for this course would include those who need to learn how to use the R/3 System, Financial Department employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN,  more...

SAP R 3 v4 6 Cost Center Accountant The SAP R/3 4.6 Cost Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. Learn To: o Getting started with SAP R/3 4.6. o Starting the System and  more...

MS Win XP Install Admin Part 1 Install Config ...d settings for creating an answer file. o Identify guidelines for installing hardware devices on a computer running Windows XP Professional. o Identify features of configuring multiple monitors in Windows XP Professional. o Identify Scanner and Camera Installation Wizard options that can be selected when installing a scanner or camera on a computer running Windows XP Professional.  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...e supported by Windows XP Professional. o Identify guidelines for selecting a file system when formatting a hard disk in Windows XP Professional. o Identify system information that can be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures  more...

Office XP - Planning Collaborative Solutions Curriculum ... technologies within Office XP that facilitate sharing of line-of-business data. The curriculum begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered:  more...

Office XP Collaborative Solutions Part 1 ... technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered:  more...

SAP R 3 4 6 FI General Ledger Organization G L Account ...utgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o To get started with SAP R/3 4.6 o To start the System and log On o Access Options o Basis o Organisation o FI as a Module within R/3 o Company Structure and System Settings o G/L Accounts o To create G/L Accounts o To display and change G/L Accounts  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing ...ll learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o To get started with SAP R/3 4.6 o To start the System and Log On o Access Options o Basis o Postings o Posting Data to G/L Accounts o Posting Incoming and Outgoing Payments o Accounts o Displaying Balances o Displaying and Changing Items  more...

Macromedia FreeHand MX Part 1 ... Identify properties of the Ellipse, Line, and Rectangle tools in Macromedia FreeHand MX. Identify properties of the tools used for drawing freeform paths in Macromedia FreeHand MX. Identify properties of the Spiral and Arc tools in Macromedia FreeHand MX. Identify features of the Pen and Bezigon tools  more...

Visual Basic NET-Web Based Development Part 5 ...Visual Basic .NET. The implementation of accessibility, online user assistance, and globalization are covered. Web Application security features including Windows-based authentication, form-based authentication, Microsoft Passport authentication, and XML Web service security are also taught. Learn To: o To identify features of the Cache object. o To identify the syntax for using the  more...

CCNT Basic Telecommunications v6 0 Part 1 ... (ISDN) types. Identify features of Digital Subscriber Line (DSL). Identify Consumer Premises Equipment (CPE) building blocks. Identify typical features of Consumer Premises Equipment (CPE). Identify features of components of Consumer Customer Premises Equipment (CPE) enterprise networks. Identify features and functions of telecommunications services. Identify features in the  more...

Business Finance Time Value of Money ...y. • Construct a financial time line. • Identify the equation for calculating the future value of a cash flow. • Calculate the future value of a cash flow. • Identify the equation for calculating the present value of a cash flow. • Calculate the present value of a  more...

Budgeting Capital Budgeting ...justifying a capital budget. Additionally, the program outlines how capital budgets are evaluated and approved. Learn To Provided a scenario, correctly identify the capital budgeting decision being made. Calculate the depreciation of an asset using the straight-line method. Identify and apply formulas for  more...

Economics Basic Concepts in Microeconomics ...n price on a supply curve. Outline the main forms of Elasticity. Show consumption possibilities on a household budget line. State the relationship between the household budget line and the indifference curve. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment  more...

Emotional Intelligence Emotional Intelligence for Executives ...oyee performance. Additionally, the program provides guidelines for delegating effectively. Learn To Identify benefits of Emotional Intelligence. Apply the LISTEN process in an everyday work situation. Identify guidelines for delegating responsibility. Apply guidelines for  more...

E-mail Etiquette Using E-mail to Communicate Successfully ...l volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient reactions, and how to use emoticons effectively. Learn To Identify the guidelines for writing subject lines. Identify how you should construct your e-mail messages to prevent apathetic  more...

Excellence in Service Creating an Exceptional Service Environment ...e. Identify actions that develop customer service discipline. Sequence the steps for writing a customer service vision statement. Identify criteria for a good customer service vision statement. Unit 2: Build a Foundation for Customer Service (0.5 hours) Identify questions that can help determine customer service Strengths. Identify questions that can help determine customer  more...

Customer Relationship Mgt Fundamentals of CRM ... launch a television show, syndicated column, and product line, which would directly compete with Lillian Alley. At this meeting, you want to recommend that Lillian Alley Enterprises develops itself as a market intelligence enterprise and discuss with Lillian and Greg which marketing tier would best serve the company's needs. Unit 2: Principles of CRM (0.5 - 1 hour)  more...

Implementing Wireless LANs Part 2 Components Configuration ...apter driver. To identify guidelines for configuring TCP/IP settings in a client adapter. To identify options available when installing the Cisco Aironet Client Utility (ACU). To identify uses of wireless LAN (WLAN) antennas. To identify characteristics of an access point (AP) wired  more...

Recruiting Retention Staffing Your Organization ...ses job openings. In addition, the program defines and outlines ways to comply with the many employment laws impacting the entire employment process. Learn To Use the five steps for creating a human resource plan. Avoid common mistakes when analyzing a job and creating a description. Identify the three  more...

Recruiting Retention Keeping Your Good Employees ...onduct an informal feedback session with Bruce Madison, a Line Supervisor for the second shift. Bruce has recently lost three key employees from his team, so your goal during this session is to determine why the employees left, as well as what can be done to prevent this from happening in the future. Unit 3: Job Structure and Coaching (1 - 2 hours) Identify aspects to  more...

Decision Making Problem Solving Decision Making Fundamentals ...er from an Asian manufacturer to buy your Phone Equipment Line. You need to make a decision to sell or keep the line given certain time constraints. Unit 3: Team Decision Making (0.5 - 1 hour) Understand the importance of group decision making. Determine who is responsible for making decisions in a group. Identify the  more...

Managerial Leadership Creating a Vision ...ps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for setting goals that are aligned with an organization's vision. Learn To Choose questions to answer when defining your organization's vision. Identify steps for writing a vision statement.  more...

Strategic Decision Making Preparing to Make Decisions ...Avoid the problems of overconfidence by applying two guidelines. Identify the techniques for managing uncertainty. Audience All individuals who want to learn how to make effective decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time  more...

Business Problem Solving The Problem Solving Process ...and Manufacturing Division, assigned to address a slow decline in the quality of the I-Grill line of gas grills. Over the past several months, the number of complaints about the I-Grill line, made popular because of customizable paint and metal finish, has risen dramatically, and they've indicated a need to identify and address the problem before the situation gets any worse. Today, you are  more...

Six Sigma Managing Six Sigma Projects ...es in Six Sigma. Identify guidelines for selecting projects that are in line with your business priorities. Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...

Goal Setting Reaching Individual Goals ...tive goals, the individual goal-setting process, and guidelines for maximizing your achievement potential. Learn To Identify the benefits of setting goals. Identify the types of needs goals should fulfill. Follow the guidelines for self-managing goals. Identify the areas for  more...

Goal Setting Goal Setting Tools for Managers ...l incentives. Follow the guidelines for establishing commitment to goal achievement. Set effective goals. Identify the obstacles associated with goal setting. Follow the steps for providing goal feedback. Audience The target audience for this program is administrators, managers,  more...

Change Management Adapting to Change ...mpany that is similar to Icon, but has a superior product line. The team will need to identify how the organization is responding to change and apply strategies to manage the endings phase of a transition. Unit 3: Coping with Uncertainty (0.5 - 1 hour) List three common emotions experienced during the exploration phase of transition. List the  more...

Managing the Expert Understanding Experts Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. Learn To Assess an expert's skills.  more...

Coaching Communicating with Employees ...d that many of the development versions for a new product line have been sent out for testing with an unusual amount of errors, causing testing to take longer and delaying the development process. As the Operations Manager, you need to effectively question Nathan to determine why the mistakes are happening. Unit 3: Face-to-Face Communication (0.5 - 1 hour) Select the  more...

Managing IT Projects Project Planning Execution ...volving the transformation of a retail business into an online operation. Unfortunately, Don is unable to take on such a project due to personal commitments and is hoping to find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5 hours) Identify methods for resource scheduling and  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...members are in Chicago. Icon is introducing a new product line, and your team needs to develop a new trade show display for the new product line. In the meeting, you need to display abilities needed for effective virtual team management while avoiding things that will hamper effectiveness. Unit 2: The Role of the Virtual Team Manager (0.5 - 1 hour) Identify the  more...

Principles of Marketing Pricing Strategy ...er, to discuss a price for the Icon HSX-450, a top-of-the-line audio receiver. You will need to use your knowledge of pricing policies, strategies, and methods to develop a price recommendation to give to senior management. Unit 3: Establising a Pricing Strategy (1 - 2 hours) Select common issues to consider when establishing a pricing strategy.  more...

Organizational Learning Deploying a Knowledge Mgmt System Organizational Learning: Deploying a Knowledge Management System offers the student an overview of information needed to conduct a pilot project and covers processes for deploying and monitoring knowledge management systems. The program includes the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...quirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface. Manage and deploy packages in MTS. Implement security in MTS and SQL Server. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building  more...

Oracle 11i10 Order to Cash Shipping Execution ... a sales order. Identify key concepts related to the online, concurrent, and SRS pick release methods. Identify concepts related to pick release parameters. Identify methods for configuring the Pick Release process. Identify key concepts related to autocreating a delivery. Ship confirm a pick release sales order. Identify options in the Ship Confirm Deliveries SRS window.  more...

Oracle8 Database Administration - Manage Data ...table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table.  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...lly, this course will present the features and usage guidelines of a standby database and how to manage one. L earn To: Identify the ways of handling different types of errors. Diagnose errors and detect corruption by using different tools. Understand the recovery process for a database running in noarchive mode and recover a failed database. Understand the complete  more...

Cisco Networking Technologies Introduction Part 1 ...ommonly used computer measurement terms. Identify guidelines for converting a decimal number to a binary number. Identify features of physical topologies. Identify features of a bus topology. Identify features of star topologies. Audience: Anyone wishing to take the Cisco Exam 640-821. Deployment: e-Learning/Self-Study Accreditation: CEU credits:  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...he cluster administration commands given from the command line with the functions they enable the administrator to perform. Match the troubleshooting tools available in Windows NT Server Enterprise Edition with their uses. Identify the rules for using the CLUSTERLOG environment variable. Match the cluster problems caused by SCSI controllers with their solutions. Identify the solutions  more...

Operations Management Fundamentals of Operations Management ...r to analyze the production process of Icon a a s Flex line of modular office furniture. Over the past six months, production costs for the Flex line have increased by 22 percent, a disturbing number considering no major changes to the process have been made. As Director of Operations, you are meeting with Nancy and Dean to examine the existing productions process and look for ways to make  more...

C Programming for the Microsoft NET Platform Part 2 ...x used to access an array element. • Identify guidelines for using an array. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software  more...

CIW Dynamic Server Pages Part 1 ...ed piece of code that uses PHP arrays. • Select the line of code that uses PHP array functions to perform a specified task. • Identify the piece of code that can be used to define a function that performs a specified task. • Complete the code that is used to process form data in a specified situation. • Complete the code that can be used to send an e-mail message by  more...

CIW Dynamic Server Pages Part 2 ...fy the type of PHP error message generated by a specified line of code. • Select the block of code that can be used to handle errors in a specified way. • Debug the specified PHP code. • Identify the code that follows all the guidelines for preventing errors in a PHP script. • Identify the security option settings to be included in the php.ini file to meet the specified  more...

SAP R 3 CO Cost Center Acct Periodical Allocation Reports The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your  more...

SAP R 3 FI General Ledger Organization G L Account ...utgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o Organization. o FI as a Module within R/3. o Company Structure and System Settings. o G/L Accounts. o Creating G/L Accounts. o Displaying and Changing G/L Accounts. o Reference and Sample Accounts. Audience The following audiences are targeted: All those  more...

A 2003 OS Technologies Part 2 Configuring Managing ...struction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers. Learn To To identify key features of Windows desktops.  more...

A 2003 OS Technologies Part 4 Network Fundamentals ... To identify features of Digital Subscriber Line (DSL). To identify characteristics of Integrated Services Digital Network (ISDN). To identify functions and features of an Internet Connection Firewall (ICF). To enable Internet Connection Firewall (ICF) on an Internet connection.  more...

CompTIA Linux 2004 Management ...istics of a printing system and commands to work with the Line Printer next generation (LPRng) printing system. Audience: The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. Deployment: Self-Study Accreditation: CEU credits: 0.40 CEUs Language  more...

CCNT Basic Data Communications v6 0 Part 3 ...Unit/Data Service Unit (CSU/DSU). Identify features of line coding. Identify key features of multiplexing. Identify features of Frequency-division multiplexing (FDM). Identify the features of Time-division multiplexing (TDM). Identify features of statistical multiplexing. Identify features of Wave Division Multiplexing (WDM). Identify advantages of a Synchronous Optical  more...

CCNT Broadband Technologies v 6 0 Part 1 ...communication. Identify features of Digital Subscriber Line (xDSL) communication. Identify features of cable modems. Identify features of wireless local area network (LAN) communication. Identify characteristics of Time Division Multiplexing (TDM). Identify characteristics of Frequency Division multiplexing (FDM). Identify characteristics of dense wave-division multiplexing  more...

CCNT Broadband Technologies v6 0 Part 3 ...n (OSI) model. Identify features of Digital Subscriber Line (DSL). Match Digital Subscriber Line (DSL) services with their descriptions. Identify features of Digital Subscriber Line (DSL) connectivity devices. Identify features of a Virtual Private Network (VPN). Match Virtual Private Network (VPN) application types with the connections they serve. Identify considerations for  more...

E-Business part 5 Understanding the Applications ...line shopping and resource management software. It also covers Enterprise resource planning and interactive communication software. Learn To: a Identify ways of searching for information on the Internet. a Identify the types of search engines. a Identify ways to optimize search techniques. a Identify the factors to be considered when setting up an online shop.  more...

Business Etiquette Communicating in Today s Workplace ...en communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist. Identify the actions you can take to overcome a conversational faux pas. Identify the responsibilities you should fulfill to prepare for a meeting. Avoid negative action during a meeting. Identify the actions you can  more...

Telephone Skills Professionalism Through Basic Skills ...e. Identify and use resources. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Telephone Skills Handling Difficult Calls ... Increase call time efficiency. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Telephone Skills Effectively Mng Inbound Outbound Calls ...prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the  more...

Managerial Leadership Leading Through Change ...ed for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems encountered during change. In addition, this program discusses the phases of workplace grief and common sources of stress during times of organizational change. Learn To Identify phases of the change  more...