Online Line eLearning - Training Resources

Introduction to Law This class provides students with the basic principles of law, such as the difference between civil and criminal laws. Students will also explore diverse areas of the law like cyberlaw, insurance, e-commerce and will, trusts and estates. Legal systems exist to serve the interests of the citizenry. Laws under such systems can deal with the public and private safety and health of citizenry, the  more...

Contract Law Contracts form the primary basis for commercial activity in society. Learn the A-Z basics of contract law. By creating rules about what constitutes contracts (basic contract law), society describes those agreements that help a society to conduct business. Specialized rules apply to sales and lease contracts. For this Basic Completion course, students have 24/7 access to on-line testing materials.  more...

Business Organizations and the Law Learn about different business organizations and the criteria that defines their operations. By allowing for the creation of different kinds of business organizations, society ensures that different kinds of businesses can exist to meet the different demands of the marketplace. These business organizations may appoint individuals to act on their behalf. They also must abide by certain minimal  more...

Ethics and the Law This course focuses on the ethics involved in the practice of law Attorneys and paralegals need to engage in ethical behavior, because of the duties they owe to their clients and to the legal system. They have access to clients` information or property or to information disclosed with an expectation of confidentiality. Therefore, attorneys and paralegals need to appreciate the degree to which  more...

Legal Research and Writing This course guides students on how to do legal research and writing. Through legal research, a researcher can develop a more sophisticated understanding of law, by referring to codes, legal treatises, and legal encyclopedia, among others. Navigating through that data, however, requires a systematic and practical approach. By gathering appropriate information, analyzing it, and drawing conclusions  more...

CCNA 2 0 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covers CCNA 2.0. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: CCNA 2.0 (Cisco Certified Network Associate)  more...

MCSE 2000 On-Line Library 1 Year - On-Line On-line training package for IT professionals. Technical Training covered includes MCSE 2000. For more information how this certification can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer)  more...

MCSE 2000 CCNA 2 0 On-Line Library 1 Year - On-Line On-Line training package for IT professionals. Technical Training covered includes both MCSE 2000 & CCNA 2.0. For more information how these certifications can lead to a career in Information Technology (IT), and for information about certified testing locations, please see: MCSE 2000 (Microsoft Certified Systems Engineer) CCNA 2.0 (Cisco Certified Network Associate)  more...

A Certification Training for PC Technicians 90 Days - On-Line This On-Line training provides a comprehensive study package designed to prepare a computer technician for CompTIA's A+ Certification exam.  more...

IC3 Training Solution Bundle ...mputing Core Certification) - Key Applications, Living On-Line and Computing Fundamentals. This covers the skills outlined in all three sections of the IC3 Certification Exam. The Computer Fundamentals section explains different computer types, common hardware components, and basic types and needs of software, as well as how software and hardware interact. It also addresses how to manage  more...

Learn Spanish On-line From Live Instructors - Intermediate Level This 3 month Intermmediate course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.  more...

Learn Spanish On-line From Live Instructors - Advanced Level This 3 month Advanced course combines the effectiveness of being taught by an instructor in a classroom with the flexibility and independence of online learning.  more...

Introduction to Customer Relationship Management CRM -Part 1 DISCONTINUED--Step into the world of CRM with this foundation course in Customer Relationship Management and learn how the practice of effective CRM can not only transform you into a highly successful business professional but also improve your company`s bottom line by helping you expand and retain your valuable customer base.  more...

Legal Transcription Training ...line program teaches you to do legal transcription and legal secretarial work. The need for legal support staff increases with the litigation processes so prevalent now. Administrative law (local, state and federal government) requires massive record-keeping. Much of that information is related to recorded hearings. The Department of Labor notes the requirement for staffing will grow  more...

Java 2 -- Building Graphical User Interfaces ...ass and its methods. The Label class is used to display a line of read-only text. You will learn to define a button class and use its methods to add a button component. You will also learn to create a checkbox control to turn an option on or off. Additionally, you will learn to create a set of radio buttons by using the checkboxGroup classes that enable you to select one and only one check  more...

Writing Standards-Based Assessments ...ce. Writing Standards-based Assessments is a seven day online course. This course is designed to give you an understanding of writing test items that are aligned to your standards. This course will enable you to develop assessments that are based on your standards, and are therefore in line with your state assessment program. The information we share will focus on understanding the cognitive  more...

Word 2000 MOUS ...he spelling checker, formatting paragraphs using indents, line spacing and tab stops; dividing the document into sections using margins, page breaks, and columns; and inserting symbols, numbered lists, watermarks, graphics, tables, and charts into documents. As the course becomes more advanced, students will learn to customize and enhance their text-based documents. Real-life scenarios will  more...

Word 2000 Proficient This is a comprehensive course designed to teach students the introductory and intermediate features of Word 2000 so not only will they learn the basic steps to create and edit their text-based documents, they will also discover how to enhance the look and functionality of them. This is a comprehensive course designed to teach students the introductory and intermediate features of Word 2000 so  more...

Word 2002 ...teach students how to format paragraphs by using indents, line spacing, and tab stops; as well as dividing the document into sections using margins, page breaks, and columns. Finally, the course will teach students advanced formatting skills, such as customizing toolbars and menus and automating tasks. It will also teach them how Word can be combined with other Office applications such as  more...

Word 2002 MOUS ...he spelling checker; formatting paragraphs using indents, line spacing, and tab stops; diving the document into sections using margins, page breaks, and columns; and inserting symbols, numbered lists, watermarks, graphics, tables, and charts into documents. Many of the skills learned deal with using Word in team projects, such as sending a document for review to another via e-mail. Users will  more...

Word 2007 Level 2 ...amined, covering skills such as setting indents; changing line spacing and page orientation; setting tab stops; applying paragraph styles; and using Quick Style sets. Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists,  more...

Success Strategies Training Program for Management & Leadership This course will teach you how to effectively and efficiently implement a system of Management & Leadership Success Strategies for your organization. In the 21st Century, and its global economy, the skill of successful managers and leaders is vitally important to an organization`s longevity and success. Whether you are in the service or production business, this course provides a proactive method  more...

Supply Management Contract Writing ...itted to a poor performing supplier for years. The bottom line is that you need world-class contract writing skills to be successful in purchasing in the 21st century. Now is the time to get those skills. The highly personal and interactive online class "Supply Management Contract Writing" will give you the skills necessary to minimize your procurement risks. This class goes way beyond the  more...

Proven success in building an E-business ...line business and avoid getting ripped off! This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business because you will be taught all of the language and  more...

QPR Suicide Triage Training ...AKE THIS COURSE? All "first responders" including: crisis line workers, law enforcement, fire fighters, EMTs, clergy, case managers, correctional personnel, school counselors, residential staff, and others who come in contact with people at risk for suicide. WHAT WILL BE TAUGHT? In addition to studying the risk factors for suicide, you will learn how to question suicidal persons, persuade them  more...

Problem Solving Through Productive Thinking ...leaders - whether in management positions or on the front line - is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way.The student will have access to this course for 1 year. This self-directed course can be  more...

Pharmacy Technician Career Training Program ...plete the Program All weekly assignments are completed on-line and the quick checks are instantly graded. Your will receive the module quizzes and final exam from your instructor. Once completed you will submit these for grading. Your instructor is always available by email to answer your questions. Questions will be answered within 24 hours 7 days a week. Using state-of-the-art training  more...

Pharmacy Technician National Certification Exam Preparation Course ...ur chances for success with the National Certification On-Line Review Course. The Certification Review Course will thoroughly prepare you for the challenges of the National Certification Exam. The Certification Exam tests over many different areas of Pharmacy, so if you have never worked in a hospital, or have only worked in retail, we will prepare you to answer questions about other practice  more...

Paralegalism Career Overview Start a new career. Students learn about law and the role of the paralegal and what it takes to become one. Paralegals can assist lawyers in the delivery of many basic services. A paralegal`s general knowledge about the American Legal System and specific knowledge about civil and criminal law can enhance a paralegal`s value in the workplace. Gaining an overview of the law can provide students  more...

Microsoft Word 2002 Core This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002. They will learn the basic steps to create and edit their text-based documents, and will also discover how to enhance the look and functionality of them. This comprehensive course teaches students the introductory and intermediate features of Microsoft Word 2002 so not only will they learn  more...

Microsoft Word 2002 Level 2 ...ill learn include formatting paragraphs by using indents, line spacing, and tab stops; and dividing the document into sections using margins, page breaks, and columns. This course is designed to familiarize users with the intermediate features of Microsoft Word 2002 so they can enhance the look of their text-based documents. Some skills they will learn include formatting paragraphs by using  more...

Legal Nurse Consulting Certificate Program ...ourse is presented in four (4) modules (Each module is outlined below, including content and reading assignments. Following the completion of each module, the participant will take an examination. The examinations for Modules 1, 2, and 3 are objective type exams. The examinations are accessed below. Following the assignments for Module 4, the participant will select one case study for analysis.  more...

Learn Spanish On-line From Live Instructors! - "Beginning Spanish 1" ...in a classroom with the flexibility and independence of online learning. The Course As a registered student, an instructor is assigned to you to act as your own personal trainer. In addition to teaching the conversation classes, your instructor makes sure you're on track and making the progress you expect. Classes are limited to eight participants at a time - that means that you get the  more...

Legal Transcription Training ...line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for any state exams. The  more...

Integrating Technology in the Classroom ...hnlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to help educators incorporate the Internet and computers into the learning environment. These courses offer training lessons on what integrating technology in the classroom means and explores how technology can be integrated behind the scenes,  more...

Innovation in the Workplace ...in productive ways that help your organization s bottom line. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Innovation in the Workplace Creativity can do more than just spark the next Big Idea for your organization.  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...o transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course material fees included. Set for a 1  more...

Cruise Line Certificate Program - Instructor Led ...Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and a final  more...

CompTIA Security + This course provides students with information needed to attain the Security+ certification. Security + certificaiton is recognized around the world as the benchmark for foundation-level security professionals. This course prepares students to pass the Security + certificaton exam. The CompTIA Security+ certification tests for security knowledge mastery of an individual with two years on-the-job  more...

Complete Paralegal Training Program (Self-Paced) ...omprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program. This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was developed by a  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing ... qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable. This training course complies with the requirement by having an online chat (AOL screen name: eduwhere) available at 1 pm - 5 pm every Tuesday (Eastern Time), 9 am - 11 am every Wednesday, and by scheduled appointment, with a toll free  more...

Bloodborne Pathogens ... qualified trainer is available through an interactive on-line exchange or via phone communication whenever a question arises, this is considered acceptable.Who Should Take This Course: -Persons who are exposed to blood and other potentially infectious materials (OPIM) while performing their routine work functions need to receive bloodborne pathogens training. This includes: medical  more...

7 Steps to A Lot More Sales ...ing expertise. The system was recently included in the on-line learning management systems of Dell and IBM computer. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the  more...

Word 97 Level 2 This course is designed to familiarize students with the intermediate features of Word 97 so they can increase the possibilities of what they can create with this application. Some skills they will learn include formatting paragraphs by using indents, line spacing, and tab stops; applying borders and shading; and using AutoText.  more...

SAP Accounts Payable Accounting ...s - learn how to work with vendor records, balances and line items - learn how to post, search and display vendor invoices - post outgoing payments and process automatic payment runs - run important financial reports such as A/ P Info systems, Vendor balances, Vendor lists Release: ECC 6. 0 (newest SAP release) Audience: - End users - Accountants Prerequisite: - Basic  more...

SAP General Ledger Accounting ...es - learn how to work with G/ L accounts, balances and line items - learn how to post, search and display documents - run important financial reports such as Balance Sheets, Profit & Loss and Cash Flow Statements Release: ECC 6. 0 (newest SAP release) Audience: - End users - Accountants Prerequisite: - Basic SAP skills (SAP101) - A general understanding of financial  more...

SAP Accounts Receivable Accounting ... - learn how to work with customer records, balances and line items - learn how to post, search and display customer documents - post customer payments and process dunning runs - run important financial reports such as A/ R Info systems, Customer balances, Customer lists Release: ECC 6. 0 (newest SAP release) Audience: - End users - Accountants Prerequisite: - Basic  more...

Getting Started with Illustrator CS3 ... industry-standard illustration program for multimedia, online graphics, and print. Whether you are creating multimedia graphics or laying out print publishing, Illustrator will allow you to create professional quality results. This course introduces the Illustrator interface, shows how to customize the workspace and navigate panels, and demonstrates how to create and prepare projects using  more...

Planning Your Field Sales Approach What factors mark the difference between mediocre and great field sales performance? One characteristic of highly effective field sales representatives is their ability to efficiently plan their sales approach for both existing customers and prospects, as well as managing their time and territories effectively. Planning Your Field Sales Approach provides practical tools for determining call and  more...

Strategies for Facilitating Critical Thinking ...ion, ideas that are often considered 'soft' to the bottom-line, results-oriented world of business.... Yet, paradoxically, reflection is becoming more part of the lifeblood of organizations in today's economic environment." Victoria Marsick's words illustrate why businesses can no longer thrive on the unexamined repetition of established formulas. Today, people at all levels of the organization  more...

Management Development for Technical Professionals ...avenues for development will be presented ranging from on-line personality inventories to classes in the development of management skills. With this preparation, you will create an action plan to realize your development program. Next, you will create the necessary personal and professional networks within your organization to ensure a smooth, successful transition from technical professional  more...

Mentoring On-line Rapid changes in the way organizations look and do business have generated a new business tool: e-Mentoring. Here's an opportunity to examine the challenges and advantages of e-Mentoring and explore how to adapt communication skills to electronic media. Learn how to grow and manage e-Mentoring relationships by effectively selecting and matching e-Mentors and prot??g??s, developing trust, using  more...

Industry Overview Information Technology Though estimates on global spending for information and communications technologies run in the trillions of dollars, this giant industry continues to struggle through fluctuating markets and must concentrate on continuous improvement to survive. Most agree that the demand for IT products and services will continue to increase, but at the same time, the customer is demanding more value per dollar  more...

Trends in Coaching When is a good time to coach? And what is the business case for coaching? Is coaching just another popular fad, or can organizations really benefit from it? Every coach should be aware of the strategic uses of coaching: the organizational benefits that are offered, how coaching can be used to help coachees deal with positive and negative change, and ways of coaching innovators and mavericks. What  more...

Discovering What Your Customers Want ...n customer loyalty goes directly to your company's bottom line. Too often, however, organizations seeking to improve customer satisfaction and loyalty begin with a survey. To build a successful customer satisfaction system, you have to begin with the basics.When customer satisfaction programs begin with a survey, and not a plan, the result is frequently customer dissatisfaction. To overcome  more...

The Call Center Industry When people pick up a phone and hear someone greeting them from the XYZ Company, they put little thought into the people, process, or technology behind the phone call. To them, the person on the phone is just a voice on the other end of the line. This course will examine all of the aspects of a call center. In order to facilitate this examination, this course has been broken down into three parts:  more...

A Workable Solution for Internal Clients One of the many challenges of working as an internal consultant is that of "making things happen." But making decisions isn't always easy. There are so many options and you may encounter resistance to changes you propose during internal consulting assignments. How should you deal with this? And how can you be so sure that working practices won't simply revert back once you're "off the scene?" You  more...

Problem Framing ...p you effectively frame problems so that you're sure your line of sight is aimed straight toward the solution. You'll discover how to recognize and gather information about a problem so that all contingencies are accounted for and all subtleties considered. You'll learn how to uncover the various assumptions, both conscious and unconscious, that are typically made about problems. After  more...

Administer Windows SharePoint Services 3 0 Describe comprehensively how to administer WSS, using a variety of web-based and command-line tools for creating, configuring, backing up and restoring sites.  more...

Command-Line Management in SUSE Linux To use commands to create files, directories, and shell scripts, to set environment variables, and to work with text files  more...

Maintaining and Supporting Applications on Windows Vista ...ckages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only specific applications are run on Vista client machines within a domain environment. This course demonstrates how to deploy, maintain, and troubleshoot applications on  more...

Introducing Windows Server 2008 ...nitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of administering Windows Server 2008 servers. Further enhancements to Terminal Services ensure that Windows Server 2008 maximizes the availability and flexibility of remote access and virtual environments. This course discusses these features  more...

Troubleshooting Windows Vista Deployments Microsoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course  more...

Managing Exchange Server 2007 One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a command line tool that allows administrators to easily manage the Exchange organization. This course discusses the new management tools,  more...

Command-line Administration in WebSphere 5 0 To demonstrate how to use command-line administration and scripting to manage and configure the WebSphere environment  more...

Linux and CLI To understand OS terminology and be able to interact with the shell and commands via the command line interface  more...

Scoping the Six Sigma Project ...y impact customer service while also improving the bottom line can be challenging. When pressure mounts, it's tempting to act too quickly and possibly solve the wrong problem. In this course, you'll learn what a Six Sigma team should focus on, and more importantly, what the team should avoid in order to make Six Sigma projects successful. You'll learn to avoid common mistakes and pitfalls that  more...

Non-Unionized Workplaces HRCI PHR ...to ensure that your company's employment practices are in line with work rules of non-union environments and that employee issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. In the areas of work regulations, you will learn about policies,  more...

Unionized Workplaces HRCI PHR ...to ensure that your company's employment practices are in line with work rules of union environments, and that union-employer issues are resolved in a legally defensible manner. Toward that end, this course will help you prepare for the HRCI certification examinations in the areas of work regulations and employee issue resolution. This course will also help you understand union organization,  more...

The Reasons Why Diversity Matters ...this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws that pertain to the hiring of women and minorities. Nor is it limited to managing or even honoring differences between people, but rather, it is about taking those differences and putting them to work in the best possible way for both the good of the company and for the  more...

The Income Statement and Balance Sheet Connection This course examines in detail the relationship between the Income Statement and the Balance Sheet, how the line items on each statement relate to the other and correlate to business activities and decision-making. The course introduces common methods of analysis when using these financial statements to measure a business's financial performance.  more...

Managing Managers ...tal connection between organizational leadership and frontline management. They oversee the development of the organization's goals and its achievement. In addition, they must also manage relationships, both across the organization and across functions. While they are the voice of top management, they are also expected to deal with their own line managers to ensure that the organization's  more...

Tomorrow s Managers Development Tools ...cutives are doing to develop the managers who drive front-line performance. Teaching with influence is the key. Trained managers are more than systems and process supervisors. They lead and develop others. You and your managers will know precisely what to expect from one another. You will identify methods to make your managers change-ready, global thinkers. By applying these methods to real  more...

Managing as Coach and Counselor ...fidence, and competence, you'll be building on the bottom line. This course explores four coaching styles, and the methodology to use them all. You'll also discover techniques to overcome employee resistance. Another key learning module is designed to get your workers past the confusion or mistrust that comes with having a new kind of boss. After all, if you are suddenly "coach," as opposed to  more...

A Primer for Ensuring Accountability ... you'll learn in this course. As a manager you are on the line when things go wrong. This course is designed to enhance your ability to communicate a philosophy of continuous improvement, what you expect of your staff, and what they must expect of themselves. This is a primer on multiple approaches to performance appraisal. It's much easier to hold people accountable for their work if they know  more...

Introduction to Product Management ...planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you'll learn strategies and techniques to help you build a foundation for understanding product management. First, you will explore the fundamentals of product management. Specifically, you will learn about the ways  more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

Challenges of the 21st Century Leadership is dynamic. It must evolve with the changing times. It must grow and change based on internal factors that are prevalent in one time, and obsolete in the next. The 21st century brings its own unique set of challenges that leadership must accommodate. In this course, you'll learn how evolving work environments affect leadership. You'll explore the implications of 21st century trends like  more...

Organizational Culture and Leadership What is organizational culture? How would you describe your company's culture? How is leadership related to culture? In this course, you'll explore the concepts related to organizational culture, and learn how the different cultures relate to leadership. You'll learn about the dynamics of cultural change and how you, as a leader, can influence the direction of your organization's culture. The  more...

Energizing and Empowering Employees Energy. Without it, the wheels and gigabytes of industry come to a screeching halt. And without energized, empowered employees, your part of global industry will make far less progress. This course introduces you to the importance of energizing and empowering employees. By doing so, you multiply the benefits to your department, team, and organization. The course begins by showing you ways to  more...

Leadership and the Knowledge Worker What are your company's most valuable assets? For many of today's companies, it's the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you'll learn about intellectual capital, how to lead your company from the front line to retain and increase its intellectual  more...

Leading Change from the Front Line Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn't bring it up because you thought you were the only person who didn't like it. Maybe you didn't want to make a fool of yourself by making it an issue. Or maybe you thought your boss would be irritated if you mentioned it. If any of this sounds familiar, this course is  more...

Dynamics of Leadership Can anyone, regardless of company status, be a leader? Yes Leaders can be found at all levels in the work force. When you're learning how to lead, is it possible also to be responsible for discovering new future leaders? You bet it is. Even though you aren't in management, do you have the power to influence someone to change his behavior? Again, the answer is yes. In this course, you'll learn how  more...

Training for Business Results As today's training or cross-functional manager, you're facing tight budgets and a focus on results for training dollars spent. This challenge is forcing you to demonstrate the effectiveness of your company's training investments. While most organizations evaluate participants' reactions to training, they rarely measure the effect of that training on job performance behaviors and organizational  more...

The Principles of Financial Management Financial management is a key tool in controlling and directing the resources of any business organization. Managers--not only financial professionals but also managers whose responsibilities are largely non-financial--can use this tool to generate and analyze the financial information that is essential to decision making in business. Understanding the principles of financial management helps all  more...

Oracle9i Database Admin Recover Databases ...ludes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery manager components, recovery manager commands, export and import utilities, user managed recovery, fast-start on demand  more...

C Programming for the Microsoft NET Platform Part 2 ...x used to access an array element. • Identify guidelines for using an array. Audience The intended audience for this course are individuals involved in programming in C, C++, Microsoft Visual Basic or Java and wish to program in C#. They are involved in developing enterprise business solutions. The audience will include application developers, system analysts, and software  more...

UNIX--Part 1 User Fundamentals ...ents. Create directories. Create files from the command line. Edit a simple file by using the vi editor. Identify commands that locate files from the command line. Copy a file from one directory to another. Remove a file from a directory. Identify the characteristics of users and groups. Control access to certain files in a UNIX system. Print a document from a Berkeley Software  more...

ZENworks for Desktops 2 0 Part 1--Application Mgmt ...h NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade processes, register and import workstations, and configure search policies. Identify management applications using Application Launcher. Identify how to distribute applications using Application Launcher. C ontent Emphasis Skills-Based A udience The  more...

Windows 2000 Network Infrastructure Admin --Part 5 Enterprise Mgmt ...pecified networking problem by using the ipconfig command-line utility. Identify the process carried out to diagnose network connectivity problems based on the output of the ping command-line utility. Identify the steps to troubleshoot media access control (MAC) address problems by using the arp command-line utility. Identify the steps to troubleshoot a network connectivity problem by using  more...

Interconnecting Cisco Networking Devices Part 1 ...ntify features of the Cisco IOS software. Identify guidelines for the physical startup of a Catalyst switch. Identify the states of the LEDs on Catalyst 1900 and 2950 switches. Identify features of a VLAN. Distinguish between the Trunking 802.1Q and Inter-Switch Link (ISL) protocols. Identify features and functions of a Per VLAN Spanning-Tree (PVST) network. Identify guidelines for  more...

Designing Cisco Internetwork Solutions Part 2 ...ness of a Wide Area Network (WAN) design. Identify guidelines for implementing a Wide Area Network (WAN) design methodology. Identify considerations for designing remote access networks. Match types of Wide Area Network (WAN) backup technologies with their characteristics. Identify considerations for establishing Wide Area Network (WAN) communication between dispersed Enterprise Edge  more...

Oracle Designer 6i First Class Analysis ... 6i: First Class. The course takes students along a streamlined path through the Oracle Designer development environment. It covers recording business requirements into the Repository including process modeling, entity relationship modeling, and function modeling. This course is part of an Oracle integrated curriculum and forms the core course to all the Oracle Designer courses. L earn To:  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 ...he cluster administration commands given from the command line with the functions they enable the administrator to perform. Match the troubleshooting tools available in Windows NT Server Enterprise Edition with their uses. Identify the rules for using the CLUSTERLOG environment variable. Match the cluster problems caused by SCSI controllers with their solutions. Identify the solutions for  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery ...lly, this course will present the features and usage guidelines of a standby database and how to manage one. L earn To: Identify the ways of handling different types of errors. Diagnose errors and detect corruption by using different tools. Understand the recovery process for a database running in noarchive mode and recover a failed database. Understand the complete recovery  more...

Oracle8 Database Administration - Manage Data ... table by using Oracle Schema Manager. Identify the guidelines to be followed while creating tables. Identify the value for the PCTFREE parameter in a given situation. Match the row chaining and row migration events with the situations that trigger them. Copy an existing table by using Oracle Schema Manager. Identify the storage parameters that when modified will affect a table. Identify  more...

Oracle8 Database Administration - Manage an Instance ...racle architectural components. Use the Server Manager line mode and the Oracle Enterprise Manager (OEM) interface. Manage an Oracle instance. Learn about the features of National Language Support (NLS). C ontent Emphasis Skills-Based A udience Database Administrators, system administrators, network administrators and technical support professionals. Prior to taking  more...

Oracle Report Builder Enhancing Reports ...ith the tasks that they enable. Create a variable length line between columns of a report in the Live Previewer using the tool palette. Create a button in a report using the tool palette in the Layout Model. Create an explicit anchor using the tool palette in the layout model. Sequence the steps to suppress space in a conditional report using explicit anchors. Create a chart using the  more...

C Programming - Part 2 ...ropriate constructor that will be invoked when a specific line of code is executed in a specified scenario. Identify the code of a class destructor for a specific scenario. Identify the correct code of the copy constructor that will initialize an object for a specified scenario. Identify the appropriate set of constructors and destructors to be used for creating and initializing objects in a  more...

C Programming - Part 3 ...ices by using disk file I/O functions. Enter the command line statement to execute the C program. Identify the code used to display the value of environment variables. Identify the advantages of using system calls in a C program. Identify the situation in which a specified type of interrupt is generated. Unit 4: Debugging and Error Handling Duration: 2 Hour(s) Identify the  more...

SAP R 3 v4 x Invoice Verification ...e Module. Initial Screen. Vendor Screen. Verifying the Line Items. Posting the Invoice. Posting a Complex Invoice. Introduction. Multiple Selection. Verifying Several Line Items. Payment Terms. Vendor Discounts. Identifying Payment Terms. Altering Payment Terms. Unit 3: Managing Errors and Deviations Duration: 1 - 2 Hour(s) Quantity and Price Deviations. Dealing with a  more...

SAP R 3 FI AR AP Account Document Posting and Periodic Processing ...lances Display Screen. Account Balance. Product Sales. Line Items. Displaying the Document. Display Currency. Displaying-Changing Items. Starting the Program. Displaying Line Items. Changing Line Items. Changing the Document. Fixing Cash Discount Rates. Checking the Changes. Selecting a Display Variant. Totaling. Reversals. Introduction. Posting a Reverse Document. Adding Line  more...

SAP R 3 v4 x SD Order Processing ...er Entry. Order Header. Order Items. Schedule Lines. Order Functions. Availability Check. Transfer of Requirements. Shipment Scheduling. Pricing. Credit Limit Check. Tools. Entry Aids. Standard Information. Document Flow. Incompletion Check. C ontent Emphasis Skills-Based A udience All personnel managing or contributing to  more...

Oracle 11i10 Order to Cash Shipping Execution ...g a sales order. Identify key concepts related to the online, concurrent, and SRS pick release methods. Identify concepts related to pick release parameters. Identify methods for configuring the Pick Release process. Identify key concepts related to autocreating a delivery. Ship confirm a pick release sales order. Identify options in the Ship Confirm Deliveries SRS window.  more...

SAP R 3 v3 0 Information Systems within FI ...erally and FI specifically. Customize accounts. Use line items effectively. Carry out account balances and account analysis. Use financial reporting services, including standard reports, ABAP/4 Report and ABAP/4 Query facilities. C ontent Emphasis Skills-Based A udience This course is intended for Project Team members, Key Users, Internal SAP Trainers and end users  more...

Exchange Server 5 5 Concepts and Administration - Part 1 ...their functions. Match the Administrator Program command line switches with their functions. Match the different roles in an Exchange Server with their permissions. Match the customization options supported by the Administrator Program with their functions. Match the Windows NT Server Administration Tools with their functions. Create a mailbox by using User Manager for Domains extension  more...

Frontpage 2000 Expert User ...- 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style  more...

Frontpage 2000 Expert User ...- 3 Hour(s) Target a Web for specific browsers. Guidelines for minimizing download time. Add a background image to a Web page. Add a background sound to a Web page. Position text and images absolutely on a Web page. Align text or an image within a table cell. Add a background color or image for an entire table or cell. Insert a table into a table. Create a custom formatting style  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 2 ...ndamental component types and identify the rules and guidelines for designing a component interface. Identify the benefits of using data access, the data access capabilities of different libraries and the benefits of various data access technologies. C ontent Emphasis Skills-Based A udience This course is designed for programmers looking to develop applications using MFC  more...

Visual Basic 6 0 Designing Implementing Distributed Applications - Part 2 ...quirements, constituents, supporting services and command line utilities of Microsoft Transaction Server (MTS), and the elements and views of the MTS Explorer interface. Manage and deploy packages in MTS. Implement security in MTS and SQL Server. C ontent Emphasis Skills-Based A udience This course is designed for programmers using Visual Basic 6.0 and are currently building  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... function. Create a server script by using the Script Outline window. Debug a server script by using the Project Explorer window. Add an error handler to handle the run-time errors in server scripts. Unit 2: Implementing ASP Duration: 1 - 2 Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in a  more...

Visual InterDev 6 0 Active Server Pages and Data Access ... function. Create a server script by using the Script Outline window. Debug a server script by using the Project Explorer window. Add an error handler to handle the run-time errors in server scripts. Unit 2: Implementing ASP Duration: 1 - 2 Hour(s) Match the header fields of an HTTP request message with their purposes. Identify the syntax of an HTTP request method line in a given  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy ...siness goals. To identify guidelines for assessing an organization's readiness for e-learning. To identify impacts of structured learning on competence management. To identify functions of Learning Management Systems (LMSs) in managing learning. To identify roles of knowledge management  more...

E-Learning Essentials Part 2 Marketing Your Solution ... common concerns of these groups are identified, and guidelines for winning their support. Learn To To identify guidelines for creating the buzz for your e-learning solution. To identify characteristics of an organizational mindset that is receptive to e-learning. To identify the stages in selling e-learning  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution ...earning team. To identify guidelines for choosing a Learning Management System (LMS). To identify technology considerations for deploying e-learning. To identify technology considerations for deploying disparate e-learning objects. To identify considerations for deploying e-learning on a  more...

Sales Skills Prospecting Addressing Needs ...rn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To Implement the six steps of the sales process. Perform four specific actions before they begin prospecting.  more...

Sales Skills Gaining Customer Commitment ...e sales process. Follow three guidelines for gathering information. Simulation Overview: In this simulation, you will meet with Marcus Robinson, the owner of Windy City Computer Solutions. Mr. Robinson is going to open two new Windy City Computer stores in three months. As one of Icon's Account Executives for the Business  more...

SAP R 3 Working with v3 0 ...g selection lists , Results Help. The applications of on-line-documentation. Search for information, using match codes and transferring results to an input field. The effective use of different selection criteria for discrete searches. Unit 3: Special Features Duration: 2 - 3 Hour(s) Effective use of input and entry services in R/3, including the setting of user parameters and  more...

SAP R 3 FI AR AP Organization Master Records and Posting Course Overview SAP's FI module is a powerful, integrated environment, dynamically interfacing Accounts Receivable/Payable functions with General Ledger and Assets Accounting. You will usually encounter both FI and CO (Cost Center Controlling) in a business environment. The procedures for Accounts Receivable and Accounts Payable are very similar in R/3. In this course you will learn to process  more...

Building Cisco Remote Access Networks Part 1 ...nds to connect to a modem from a Cisco router. Identify line types used for accessing Cisco routers. Identify functions of line commands used in router async configuration. Identify functions of modem commands. Identify key aspects of automatic modem configuration. Identify functions of commands to configure modem autodiscovery. Identify methods of managing a modem capabilities  more...

Building Cisco Remote Access Networks - Part 2 ...int-to-Point Protocol over ATM (PPPoA) Digital Subscriber Line (DSL) connection. Identify features of a Virtual Private Network (VPN). Identify types of Virtual Private Network (VPN) solutions. Identify types of Virtual Private Network (VPN) protocols. Identify steps in Internet Key Exchange (IKE) phase 1 policy determination. Identify steps in Internet Key Exchange (IKE) phase 2  more...

Oracle SQL and SQL Plus SQL Plus and Reporting ...iables. Identify the SQL*Plus commands associated with line editing, file manipulation, and script creation. Write the commands and queries to enhance query output. C ontent Emphasis Skills-Based A udience Application developers, database administrators, system designers/developers, and technical support professionals. Learners should be familiar with the basic principles  more...

Word 2000 Proficient User ...Insert a drawing object into a Word document. Modify the line attributes of a drawing object. Modify the 3D attributes of a drawing object. Modify the color attributes of a drawing object. Insert a graphic image in a document. Delete a graphic image from a document. Reposition a graphic image in a document. Align the text with respect to a graphic element. Insert a WordArt element in a  more...

SQL Server 7 0 - Implementing a Database - Part 1 ...ic within a statement. Perform the steps to create an in-line comment for a statement. Perform the steps to create a block comment for a statement. Perform the steps to create a dynamically constructed statement. Select the purposes used for submitting Transact-SQL statements in batches. Select the purpose for using scripts to submit Transact-SQL statements. Select the purpose for using  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry ...re. Identify key concepts related to splitting an order line. Identify key concepts of managing approvals. Identify key concepts related to holds. Apply holds. Identify characteristics of the International Trade Management (ITM) Partner Integration feature. Release holds. Identify tasks for managing credit checking. Identify key concepts related to canceling orders. Identify  more...

Oracle 11i10 Order to Cash Order Entry Overview ... and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a transaction type for orders. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness  more...

Oracle 11i10 Order to Cash Order Creation Setup ...process. Sequence the steps to create a drop ship order line. Identify key concepts involved in using Back-to-Back orders. Schedule an order line. Identify key concepts involved in scheduling orders. Schedule an order. Identify options for managing scheduled orders. Identify key concepts related to the process of booking orders. Identify options for copying orders. Identify  more...

Complete A 2003 Curriculum ...struction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems, and on procedures for diagnosing and troubleshooting common operating system problems. Finally, the curriculum presents students with both theoretical and practical instruction on basic network concepts and terminology, including the networking capabilities of Windows  more...

Cisco Networking Technologies Introduction Part 3 ...ket switching. Identify bandwidths available for serial line connections. Identify types of multiplexing. Identify stages in the process for starting and accessing a network router. Identify characteristics of the Internetwork Operating System (IOS) command line interface (CLI). Identify guidelines for the initial startup of a Catalyst switch. Audience: Anyone wishing to take  more...

Cisco Networking Technologies Introduction Part 4 ...features of keyboard help on a router. Identify command line key sequences. Identify features of router command history. Identify commands for verifying router status. Identify router configuration modes. Identify guidelines for configuring router identification. Identify commands for configuring router passwords. Identify commands used to configure a router interface. Sequence  more...

Red Hat Linux Part 2 Advanced Topics for Users ...haracters. Identify certain features of the bash command-line interface (CLI). Identify certain basic regular expressions that are frequently used in Linux. Search for specific string patterns using basic regular expressions. Unit 2: Input, Output, and Compression Duration: 2 - 3 Hour(s) Identify the features of standard input and output in Linux. Identify how filters and pipes  more...

SCO SVR 5 --Part 2 Network Administration ...ures of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7. Identify the UnixWare 7 SAC commands. Identify the features of the Network Configuration Manager. Identify the features of the Client Manager utility. Identify the features of WAN connection media. Identify the ways in which NFS clients access shared  more...

IBM AIX--Part 1 Basic Administration ...ntify the commands used to manage groups with the command-line interface (CLI). Identify the commands used in the error-logging process. Identify the reasons for continuous AIX performance monitoring. Identify CLI commands that are available for performance monitoring. C ontent Emphasis Skills-Based A udience The audience would typically be using Unix as an operating system  more...

IBM AIX--Part 2 Network Administration ...of the print queue process on AIX. Identify the command-line interface (CLI) commands that are available to manage printing on AIX. Identify the functions of tty terminals on AIX. Identify network configuration options. Identify the features of Transmission Control Protocol/Internet Protocol (TCP/IP) addressing. Identify the features of Serial Line Interface Protocol (SLIP).  more...

HP-UX--Part 1 Basic Administration ...f file systems supported by HP-UX. Identify the command-line interface (CLI) commands that can be used to manage processes. Identify the features of System Log Files in System Administration Manager (SAM). Identify the methods of determining how system resources are used. C ontent Emphasis Conceptual A udience This course covers all the UNIX implementation tracks aimed at a  more...

HP-UX--Part 2 Network Administration ...ystem Administration Manager (SAM). Identify the command-line interface (CLI) commands to configure printing in HP-UX. Identify the options for managing serial devices by using System Administration Manager (SAM). Configure a terminal. Identify the management options for the graphical user interface (GUI). Unit 2: Network Connections Duration: 2 - 3 Hour(s) Identify the features  more...

UNIX Shell Programming Part 1 Bourne Shell Bash ...of pattern matching. • Identify features of command line editing. • Create a bash shell script. • Identify features of quotes and special characters. • Identify features of variables. • Set a shell variable. • Identify the methods to declare variables. Unit 2: Interaction and Programming 2 - 3 hours • Identify features of standard input and  more...

UNIX Shell Programming Part 2 C Shell ...ser environment. • Identify features of the command line. • Identify the features of command line history. • Identify features of aliases. • Identify features of metacharacters. • Identify functions of basic regular expressions. • Identify the methods to search files and commands using regular expressions. • Identify the functions of quotes and special  more...

UNIX Shell Programming Part 3 Korn Shell ...l scripts. • Perform the action to parse a command line input by using getopts. Audience The intended audience for this course are programmers working in a UNIX environment. Students should have taken the first two parts of this series (13891 and 13892). Content Emphasis Conceptual Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA  more...

Flash 5 ...hape by using the tools on the Toolbar. • Convert a line to the Fill style by using the Toolbar. • Expand a shape by using the Toolbar. • Soften the edges of a specified shape by using the Toolbar. • Apply stroke and fill to a specified shape by using the Arrow Tool. • Set the properties of the text in a movie by using the Panels menu. • Set the attributes  more...

SAP R 3 FI General Ledger Posting Periodical Processing ...ll learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o Postings. o Posting Data to G/L Accounts. o Posting Incoming and Outgoing Payments. o Accounts. o Displaying Balances. o Displaying and Changing Items. o Periodic Processing. o Preparing the Month-End Closing. o Evaluations. Audience All  more...

SAP R 3 v4 6 AR Accountant The SAP R/3 4.6 AR Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. The student will be shown how the FI component is integrated in the R/3 System, how to create master data for a customer, and how to post invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the  more...

SAP R 3 v4 6 AP Accountant This SAP R/3 4.6 AP Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the FI component is integrated in the R/3 System. It also shows you how to create master data for a vendor and how to post invoices and outgoing payments. Furthermore, it will show how to display and process vendor documents. You will also be shown the  more...

SAP R 3 v4 6 Financial Accountant ...nts. o Displaying balances. o Displaying and changing line items. Audience The audience for this course would include those who need to learn how to use the R/3 System, Financial Department employees, and members of project teams (organizational and conceptual phases). There are no prerequisites for participating in the course. Deployment Options Internet / Intranet, Download, LAN,  more...

SAP R 3 v4 6 Cost Center Accountant The SAP R/3 4.6 Cost Center Accountant course aims to provide the basic knowledge required to start and log on to the R/3 System, Release 4.6. and how the CO component is integrated in the R/3 System. It will also show the main tasks that a cost center accounting employee has to fulfill on a daily or periodical basis. Learn To: o Getting started with SAP R/3 4.6. o Starting the System and  more...

MS Win XP Install Admin Part 1 Install Config ...d settings for creating an answer file. o Identify guidelines for installing hardware devices on a computer running Windows XP Professional. o Identify features of configuring multiple monitors in Windows XP Professional. o Identify Scanner and Camera Installation Wizard options that can be selected when installing a scanner or camera on a computer running Windows XP Professional.  more...

MS Win XP Install Admin Part 5 Disk File Mgt ...e supported by Windows XP Professional. o Identify guidelines for selecting a file system when formatting a hard disk in Windows XP Professional. o Identify system information that can be determined in Windows XP Professional. o Identify tasks for monitoring and managing applications by using Windows XP Professional Task Manager and Windows Installer. o Identify commonly used measures  more...

Office XP - Planning Collaborative Solutions Curriculum ... technologies within Office XP that facilitate sharing of line-of-business data. The curriculum begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered:  more...

Office XP Collaborative Solutions Part 1 ... technologies within Office XP that facilitate sharing of line-of-business data. The course begins with an introduction to SharePoint Team Services and Team Services site architecture. It covers administrative issues and user roles, and then moves into detailed coverage of Document Libraries and Discussion Boards. The other chief components of a SharePoint Team Services site are covered:  more...

SAP R 3 4 6 FI General Ledger Organization G L Account ...utgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o To get started with SAP R/3 4.6 o To start the System and log On o Access Options o Basis o Organisation o FI as a Module within R/3 o Company Structure and System Settings o G/L Accounts o To create G/L Accounts o To display and change G/L Accounts  more...

SAP R 3 4 6 FI General Ledger Posting Periodical Processing ...ll learn to display and change balances and items, select line items and to carry out tasks that occur at regular intervals. Learn To: o To get started with SAP R/3 4.6 o To start the System and Log On o Access Options o Basis o Postings o Posting Data to G/L Accounts o Posting Incoming and Outgoing Payments o Accounts o Displaying Balances o Displaying and Changing Items  more...

Macromedia FreeHand MX Part 1 ... Identify properties of the Ellipse, Line, and Rectangle tools in Macromedia FreeHand MX. Identify properties of the tools used for drawing freeform paths in Macromedia FreeHand MX. Identify properties of the Spiral and Arc tools in Macromedia FreeHand MX. Identify features of the Pen and Bezigon tools  more...

Visual Basic NET-Web Based Development Part 5 ...Visual Basic .NET. The implementation of accessibility, online user assistance, and globalization are covered. Web Application security features including Windows-based authentication, form-based authentication, Microsoft Passport authentication, and XML Web service security are also taught. Learn To: o To identify features of the Cache object. o To identify the syntax for using the  more...

CCNT Basic Telecommunications v6 0 Part 1 ...k (ISDN) types. Identify features of Digital Subscriber Line (DSL). Identify Consumer Premises Equipment (CPE) building blocks. Identify typical features of Consumer Premises Equipment (CPE). Identify features of components of Consumer Customer Premises Equipment (CPE) enterprise networks. Identify features and functions of telecommunications services. Identify features in the  more...

Business Finance Time Value of Money ...y. • Construct a financial time line. • Identify the equation for calculating the future value of a cash flow. • Calculate the future value of a cash flow. • Identify the equation for calculating the present value of a cash flow. • Calculate the present value of a  more...

Budgeting Capital Budgeting ...justifying a capital budget. Additionally, the program outlines how capital budgets are evaluated and approved. Learn To Provided a scenario, correctly identify the capital budgeting decision being made. Calculate the depreciation of an asset using the straight-line method. Identify and apply formulas for  more...

Economics Basic Concepts in Microeconomics ...n price on a supply curve. Outline the main forms of Elasticity. Show consumption possibilities on a household budget line. State the relationship between the household budget line and the indifference curve. Audience This course is aimed at Managers, Directors, and Project Leaders. Deployment  more...

Emotional Intelligence Emotional Intelligence for Executives ...oyee performance. Additionally, the program provides guidelines for delegating effectively. Learn To Identify benefits of Emotional Intelligence. Apply the LISTEN process in an everyday work situation. Identify guidelines for delegating responsibility. Apply guidelines for  more...

E-mail Etiquette Using E-mail to Communicate Successfully ...l volume, and the importance of following netiquette guidelines. The program focuses on how to write an effective subject line, the best way to relay information, how to prepare for recipient reactions, and how to use emoticons effectively. Learn To Identify the guidelines for writing subject lines. Identify how you should construct your e-mail messages to prevent apathetic  more...

Excellence in Service Creating an Exceptional Service Environment ...e. Identify actions that develop customer service discipline. Sequence the steps for writing a customer service vision statement. Identify criteria for a good customer service vision statement. Unit 2: Build a Foundation for Customer Service (0.5 hours) Identify questions that can help determine customer service Strengths. Identify questions that can help determine customer  more...

Customer Relationship Mgt Fundamentals of CRM ... launch a television show, syndicated column, and product line, which would directly compete with Lillian Alley. At this meeting, you want to recommend that Lillian Alley Enterprises develops itself as a market intelligence enterprise and discuss with Lillian and Greg which marketing tier would best serve the company's needs. Unit 2: Principles of CRM (0.5 - 1 hour)  more...

Implementing Wireless LANs Part 2 Components Configuration ...apter driver. To identify guidelines for configuring TCP/IP settings in a client adapter. To identify options available when installing the Cisco Aironet Client Utility (ACU). To identify uses of wireless LAN (WLAN) antennas. To identify characteristics of an access point (AP) wired  more...

Recruiting Retention Staffing Your Organization ...ses job openings. In addition, the program defines and outlines ways to comply with the many employment laws impacting the entire employment process. Learn To Use the five steps for creating a human resource plan. Avoid common mistakes when analyzing a job and creating a description. Identify the three  more...

Recruiting Retention Keeping Your Good Employees ...onduct an informal feedback session with Bruce Madison, a Line Supervisor for the second shift. Bruce has recently lost three key employees from his team, so your goal during this session is to determine why the employees left, as well as what can be done to prevent this from happening in the future. Unit 3: Job Structure and Coaching (1 - 2 hours) Identify aspects to  more...

Decision Making Problem Solving Decision Making Fundamentals ...er from an Asian manufacturer to buy your Phone Equipment Line. You need to make a decision to sell or keep the line given certain time constraints. Unit 3: Team Decision Making (0.5 - 1 hour) Understand the importance of group decision making. Determine who is responsible for making decisions in a group. Identify the  more...

Managerial Leadership Creating a Vision ...ps to complete when drafting a vision statement, and guidelines for communicating the vision. In addition, this program provides steps for setting goals that are aligned with an organization's vision. Learn To Choose questions to answer when defining your organization's vision. Identify steps for writing a vision statement.  more...

Strategic Decision Making Preparing to Make Decisions ...Avoid the problems of overconfidence by applying two guidelines. Identify the techniques for managing uncertainty. Audience All individuals who want to learn how to make effective decisions. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time  more...

Business Problem Solving The Problem Solving Process ...and Manufacturing Division, assigned to address a slow decline in the quality of the I-Grill line of gas grills. Over the past several months, the number of complaints about the I-Grill line, made popular because of customizable paint and metal finish, has risen dramatically, and they've indicated a need to identify and address the problem before the situation gets any worse. Today, you are  more...

Six Sigma Managing Six Sigma Projects ...es in Six Sigma. Identify guidelines for selecting projects that are in line with your business priorities. Audience This course is suitable for HR Managers, HR Directors, Executive Management, and Quality Personnel. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English  more...

Goal Setting Reaching Individual Goals ...tive goals, the individual goal-setting process, and guidelines for maximizing your achievement potential. Learn To Identify the benefits of setting goals. Identify the types of needs goals should fulfill. Follow the guidelines for self-managing goals. Identify the areas for  more...

Goal Setting Goal Setting Tools for Managers ...l incentives. Follow the guidelines for establishing commitment to goal achievement. Set effective goals. Identify the obstacles associated with goal setting. Follow the steps for providing goal feedback. Audience The target audience for this program is administrators, managers,  more...

Change Management Adapting to Change ...mpany that is similar to Icon, but has a superior product line. The team will need to identify how the organization is responding to change and apply strategies to manage the endings phase of a transition. Unit 3: Coping with Uncertainty (0.5 - 1 hour) List three common emotions experienced during the exploration phase of transition. List the  more...

Managing the Expert Understanding Experts Managing the Expert: Understanding Experts explains recruiting and retaining highly skilled professionals, developing their careers, and coaching the expert for success. It identifies the processes for overcoming burnout, setting career goals, and leading performance evaluation meetings with experts. Learn To Assess an expert's skills.  more...

Coaching Communicating with Employees ...d that many of the development versions for a new product line have been sent out for testing with an unusual amount of errors, causing testing to take longer and delaying the development process. As the Operations Manager, you need to effectively question Nathan to determine why the mistakes are happening. Unit 3: Face-to-Face Communication (0.5 - 1 hour) Select the  more...

Managing IT Projects Project Planning Execution ...volving the transformation of a retail business into an online operation. Unfortunately, Don is unable to take on such a project due to personal commitments and is hoping to find a successor. You have been asked to this meeting to see if you would be a suitable candidate. Unit 2: The Project Management Plan (1 - 1.5 hours) Identify methods for resource scheduling and  more...

Virtual Team Mgmt Managing Virtual Team Relationships ...members are in Chicago. Icon is introducing a new product line, and your team needs to develop a new trade show display for the new product line. In the meeting, you need to display abilities needed for effective virtual team management while avoiding things that will hamper effectiveness. Unit 2: The Role of the Virtual Team Manager (0.5 - 1 hour) Identify the  more...

Principles of Marketing Pricing Strategy ...er, to discuss a price for the Icon HSX-450, a top-of-the-line audio receiver. You will need to use your knowledge of pricing policies, strategies, and methods to develop a price recommendation to give to senior management. Unit 3: Establising a Pricing Strategy (1 - 2 hours) Select common issues to consider when establishing a pricing strategy.  more...

Organizational Learning Deploying a Knowledge Mgmt System Organizational Learning: Deploying a Knowledge Management System offers the student an overview of information needed to conduct a pilot project and covers processes for deploying and monitoring knowledge management systems. The program includes the steps for developing a pilot project, the qualifications and characteristics of a knowledge management leader, and the elements of a knowledge  more...

Cisco Networking Technologies Introduction Part 1 ...commonly used computer measurement terms. Identify guidelines for converting a decimal number to a binary number. Identify features of physical topologies. Identify features of a bus topology. Identify features of star topologies. Audience: Anyone wishing to take the Cisco Exam 640-821. Deployment: e-Learning/Self-Study Accreditation: CEU credits: 0.80 CEUs  more...

Operations Management Fundamentals of Operations Management ...r to analyze the production process of Icon a a s Flex line of modular office furniture. Over the past six months, production costs for the Flex line have increased by 22 percent, a disturbing number considering no major changes to the process have been made. As Director of Operations, you are meeting with Nancy and Dean to examine the existing productions process and look for ways to make  more...

CIW Dynamic Server Pages Part 1 ...ed piece of code that uses PHP arrays. • Select the line of code that uses PHP array functions to perform a specified task. • Identify the piece of code that can be used to define a function that performs a specified task. • Complete the code that is used to process form data in a specified situation. • Complete the code that can be used to send an e-mail message by  more...

CIW Dynamic Server Pages Part 2 ...fy the type of PHP error message generated by a specified line of code. • Select the block of code that can be used to handle errors in a specified way. • Debug the specified PHP code. • Identify the code that follows all the guidelines for preventing errors in a PHP script. • Identify the security option settings to be included in the php.ini file to meet the specified  more...

SAP R 3 CO Cost Center Acct Periodical Allocation Reports The Computer Based Training course (CBT) SAP R/3 CO Cost Center Accounting Periodical Allocation and Reports describes the processes that take place when actual postings are carried out in Cost Center Accounting. It also explains how documents are entered, posted and reversed. Furthermore, it looks at reporting in Cost Center Accounting, and shows you to use and configure reports to suit your  more...

SAP R 3 FI General Ledger Organization G L Account ...utgoing payments, display and modify account balances and line items and, finally, perform month-end closing. Learn To: o Organization. o FI as a Module within R/3. o Company Structure and System Settings. o G/L Accounts. o Creating G/L Accounts. o Displaying and Changing G/L Accounts. o Reference and Sample Accounts. Audience The following audiences are targeted: All those  more...

A 2003 OS Technologies Part 2 Configuring Managing ...struction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers. Learn To To identify key features of Windows desktops.  more...

A 2003 OS Technologies Part 4 Network Fundamentals ... To identify features of Digital Subscriber Line (DSL). To identify characteristics of Integrated Services Digital Network (ISDN). To identify functions and features of an Internet Connection Firewall (ICF). To enable Internet Connection Firewall (ICF) on an Internet connection.  more...

CompTIA Linux 2004 Management ...istics of a printing system and commands to work with the Line Printer next generation (LPRng) printing system. Audience: The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. Deployment: Self-Study Accreditation: CEU credits: 0.40 CEUs Language Options: US  more...

CCNT Basic Data Communications v6 0 Part 3 ... Unit/Data Service Unit (CSU/DSU). Identify features of line coding. Identify key features of multiplexing. Identify features of Frequency-division multiplexing (FDM). Identify the features of Time-division multiplexing (TDM). Identify features of statistical multiplexing. Identify features of Wave Division Multiplexing (WDM). Identify advantages of a Synchronous Optical Network  more...

CCNT Broadband Technologies v 6 0 Part 1 ... communication. Identify features of Digital Subscriber Line (xDSL) communication. Identify features of cable modems. Identify features of wireless local area network (LAN) communication. Identify characteristics of Time Division Multiplexing (TDM). Identify characteristics of Frequency Division multiplexing (FDM). Identify characteristics of dense wave-division multiplexing (DWDM).  more...

CCNT Broadband Technologies v6 0 Part 3 ...on (OSI) model. Identify features of Digital Subscriber Line (DSL). Match Digital Subscriber Line (DSL) services with their descriptions. Identify features of Digital Subscriber Line (DSL) connectivity devices. Identify features of a Virtual Private Network (VPN). Match Virtual Private Network (VPN) application types with the connections they serve. Identify considerations for the  more...

E-Business part 5 Understanding the Applications ...line shopping and resource management software. It also covers Enterprise resource planning and interactive communication software. Learn To: a Identify ways of searching for information on the Internet. a Identify the types of search engines. a Identify ways to optimize search techniques. a Identify the factors to be considered when setting up an online shop.  more...

Business Etiquette Communicating in Today s Workplace ...en communications. Learn To Given a set of guidelines, introduce someone correctly. Identify the guidelines for becoming a good conversationalist. Identify the actions you can take to overcome a conversational faux pas. Identify the responsibilities you should fulfill to prepare for a meeting. Avoid negative action during a meeting. Identify the actions you can  more...

Telephone Skills Professionalism Through Basic Skills ...e. Identify and use resources. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Telephone Skills Handling Difficult Calls ... Increase call time efficiency. Audience All front-line managers, supervisors, salespeople, and front-line administrative staff. Anyone who uses the phone professionally. Deployment Options e-Learning Accreditation NASBA credits: 3 CPE Credits CEU credits: 0.30 CEUs Language Options US English Total Learning Time 2 to 4 hours Objectives Unit 1:  more...

Telephone Skills Effectively Mng Inbound Outbound Calls ...prepare for inbound calls and how to deal with them. Guidelines for screening calls, putting a caller on hold, transferring a call and taking messages are taught. The learner is also stepped through the preparation to make outbound calls including stress management. Leaving voice mail messages, developing secondary contacts, and delivering negative messages are also covered. Finally, the  more...

Managerial Leadership Leading Through Change ...ed for and accept organizational changes, as well as guidelines for motivating employees through a change process and a process for solving problems encountered during change. In addition, this program discusses the phases of workplace grief and common sources of stress during times of organizational change. Learn To Identify phases of the change  more...

Managerial Leadership Motivating Employees ... their roles in organizations. This program includes guidelines for helping employees align their goals with those of the organization, for evaluating employees' performance, and for motivating employees. In addition, this program covers pitfalls of poor leadership and common sources of employee apathy. Learn To Identify roles leaders fulfill in organizations.  more...

MS SharePoint Portal Server 2003 Introduction for Admins ... sites by using the HTML Administration pages and command-line administration. Differentiate between managing search settings for a server farm and a portal. Audience: This series is intended for IT professionals and network administrators with experience in network infrastructures using Microsoft Windows Server 2003. Deployment: Self-Study Accreditation CEU credits: 0.30  more...

Oracle Application Server 10g Administration Part 2 ... be performed for OID administration. Match OID command-line tools with their functions. Identify modules of Oracle HTTP Server (OHS). Match the directives and commands for managing OHS with their descriptions. Identify guidelines for configuring an Oracle HTTP server (OHS). Identify guidelines for controlling access to OHS. Add an access log file to the server. Identify features  more...

Oracle Application Server 10g Administration II Part 3 .... Identify features of the End User Layer (EUL) command-line tool for Java. Unit 2: OracleAS Reports Identify features of Oracle Application Server (OracleAS) 10g Reports Services. Match components of Oracle Application Server (OracleAS) 10g Reports Services architecture with their descriptions. Sequence the steps involved in the process of running a report using the Oracle  more...