Listening Web-based Seminars - Training Resources
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From Internet English Learn Online
Exam Preparation
IELO focus mainly on the three most popular English language exams:
FCE
CAE
IELTS
This list is by no means exhaustive. If there is any other type of English exam you are studying for, an internationally recognised qualification in English or an end-of-year school exam, IELO can help you achieve your goals!
Students who wish to study these, or any other English exams, must be focused
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General English Lessons All Levels
In accordance with the Common European Framework of Reference for Languages (CEFRL) IELO has developed a curriculum for each of the standard levels of English learning:
Beginner
Elementary
Pre-Intermediate
Intermediate
Upper-Intermediate
Advanced
Proficient
IELO's curriculums focus on use of English vocabulary, grammar and pronunciation in all of the essential skills, reading,
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From Webucator
Customer Service over the Telephone
This customer service training class teaches telephone courtesy and service. In this class, students will learn to provide high quality customer service over the telephone by improving their listening and questioning skills to clarify customer needs. Students will learn to create action plans to improve their customer service telephone skills so that they can provide excellent customer service
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