Instructor Led Listening Skills Training in Canada - Training Resources
Listening Skills Training Provider? - Tell us about your Training!
From Last Minute Training
Client Care Representative CCR Certified Training Program 2 Days
...on Skills
Barriers to communication
Verbal Skills
Good listening skills
Questioning skills
Module 3- The Team Network Concept
Overview of client-supplier relationships
How to be an effective team member
Module 4 - Exploring Behaviours
Behaviour types
How to respond to an aggressive client:
Non-assertive (passive) behaviour
Assertive behaviour
Act assertively on the job
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Decisiveness with Distinction Decision Making and Problem Solving
Participants who complete this workshop will:
Determine own level of clarity.
Understand the need for effective goal setting and achievement.
Implement the principles necessary to make objective, team consensus decisions.
Identify own position on personal integrity and fairness.
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Enhance Your Relationships Through Effective Listening Skills
Location: Toronto Date: 2008-05-28
List Price: $1249 Offered Price: $999.00
Seats Available: 2
To learn and practice the secrets of effective listening, join Canada's premier listening coach for the fast-paced, fun, experiential workshop called: What it Takes to Listen : Building results and relationships through listening. You can look forward to a fast paced, interactive workshop, filled with
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What it Takes to Listen - Listening Skills
...m - 4:30pm
Enhance your relationships through Effective listening skills
Effective listening saves time, prevents misunderstanding and error, and reduces stress. Everything from your personal relationships, to your career results will improve once you practice the secrets of effective listening. To learn and practice the secrets of effective listening, join Canada's premier listening coach
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