Instructor Led Listening Skills Training in Egypt - Training Resources
Listening Skills Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From Contacts Plus
Inbound Skills Program
...important skills required to handle inbound calls such as listening skills, speaking skills, phone etiquette and courtesy, greeting and closing and phone protocols through role plays and videos.
Key Learning Objective and Outcomes:
By the end of this programme, participants will have been able to:
Recognize Fundamental inbound customer service skills.
Understand difference
more...
