Instructor Led Listening Skills Training in Singapore
Listening Skills Training Provider? - Tell us about your Training!
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
From The Lausanne Training and Development Group
Exemplary Customer Service
...mers
Use e mail that motivates the customer
Enhance the Listening Skills to reduce Negative Responses
Manage a Variety of Customer Satisfaction Scenarios
Enhance Skills in Negotiating-Improve Customer Problem Solving Techniques.
Audience:
Anyone who interfaces with external or internal customers (Customer Service personnel, Sales Executives, Front line Executive etc)
Content:
The do s
more...
...mers
Use e mail that motivates the customer
Enhance the Listening Skills to reduce Negative Responses
Manage a Variety of Customer Satisfaction Scenarios
Enhance Skills in Negotiating-Improve Customer Problem Solving Techniques.
Audience:
Anyone who interfaces with external or internal customers (Customer Service personnel, Sales Executives, Front line Executive etc)
Content:
The do s
more...
From The Really Big Impact Company
Alignment of Purpose
...tart to Create it Themselves!
3.Masterful Questioning and Listening skills
4.How to eliminate negative blame throwing discussions
5.How Managers can be powerful leaders and supportive enablers of their people
6.How Managers can become Anchors Of Stability to those below them
7.How to add a coaching style to their skill-set
8.Deep awareness of the Needs of Others
9.How to get your teams to
more...
...tart to Create it Themselves!
3.Masterful Questioning and Listening skills
4.How to eliminate negative blame throwing discussions
5.How Managers can be powerful leaders and supportive enablers of their people
6.How Managers can become Anchors Of Stability to those below them
7.How to add a coaching style to their skill-set
8.Deep awareness of the Needs of Others
9.How to get your teams to
more...
