Instructor Led Listening Skills Training in United Kingdom - Training Resources
Listening Skills Training Provider? - Tell us about your Training!
From Pitman Training Centre London
Telesales For Success
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In two action-packed days, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
Telesales Training
This programme is available in-company for groups of 6-12 delegates.
All material and role plays are tailored to the specific needs of the business.
In one action-packed day, you'll learn:
What to plan for outbound and inbound calls
Getting past the gatekeeper on cold calls
Opening an outbound telesales call
How to start the sales process on an inbound call
Qualifying the
more...
Telephone Skills Training
This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business.
In one action-packed day, you'll learn:
Professional answering
Quality call transferring
Excellent message taking
The deadly sins of telephone behaviour
Voice control
Handling nerves on the
more...
Receptionist Training - The Professional Receptionist Seminar

We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company
Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role.
Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.
more...
From H2 Training & Consultancy Ltd
Counselling Skills


Although counselling is sometimes considered inappropriate or irrelevant in the workplace, many serious personnel problems might be avoided if counselling skills were used early on. H2 Counselling Skills training will enable participants to develop and use key skills appropriately and professionally in a wide range of situations, including: giving and receiving feedback; supporting colleagues
more...
From Who are you now?
Can you hear me



We are offering a series of 6 week courses - an introduction to listening skills and self awareness.
Are you listening to me?
Do I ever feel really listened to, heard, understood?
How well do I listen to others - to my friends, my partner, my children?
Can I listen to myself?
Do I know how I feel in different situations, as I meet different people?
Do I know what that might
more...
Introduction to Counselling Theory (Exploring Personality and the Person Centred Approach)
Starting 24th November 2009
Dates/ Times:
Tuesdays: November 24; December 1, 8 (10. 00-14. 00)
Saturday: December 12 (10. 00-17. 00)
Tuesday: December 15 (10. 00-14. 00)
Venue: To be advised
Starting 24th March, 2010
Dates/ Times:
Wednesday: March 24, 31; April 21 (10. 00-14. 00)
Saturday: April 24 (10. 00-17. 00)
Wednesday: April 28 (10. 00-14. 00)
Venue: St Thomas' Church Hall,
more...
Introduction to Counselling Skills (Listening Skills and Self Awareness)
Starting 4 February, 2010
Dates/ Times:
Thursday: February 4 (10. 00-13. 00)
Saturday: February 6 (10. 00-16. 00)
Thursdays: February 11, 25; March 4, 11, 18, 25; (10. 00-13. 00)
Venue: St Luke's Church, Aylsham Road, Norwich, NR3 2HF
Starting 29th April 2010
Dates/ Times:
Thursday: April 29, May 6 (10. 00-13. 00)
Saturday: May 8 (10. 00-16. 00)
Thursdays: May 13, 20, 27; June 17, 24
more...
From Lark Training
Listening Skills


There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their point across is to talk more and increase the volume! Or lacking the ability to concentrate, an inability to let go of a specific point and spending most of their time thinking about what they want to say rather than listen to the speaker. This training course addresses all of
more...
From Just ONE Recruitment and Training Limited
Managing Conflict Aggression Violence
... Welcoming Diversity, Risk Assessment, De-fusion & Active Listening Skills, Basic Self Protection Skills, Post Incident security/ Support, De-Brief & Incident Reporting Modules)
The course will contain a module looking at the way in wwhich rapport can be more readily built up by using skills derived from neuro linguistic programming. The course will look at the structure of language and the
more...
