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Managing a Virtual Office ...hat flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak performance. There are methods for assuring alignment and  more...

Italian Expressions Expressions is a series of language learning titles on CD-Rom. This title in the series teaches Italian. The series is designed for self-access use in education and training and for individual self-tuition. Expressions can help to prepare users for public examinations, professional certification or the practical requirements of professional or leisure travel. Its content has been designed in line  more...

Microsoft Excel 2000 Fundamentals This course provides participants with the fundamental skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to create and save a new workbook; add and manipulate worksheets; enter and manipulate data in single and multiple cells; use formulas and functions; format workbooks, worksheets and cells; and change fonts and data  more...

The Process of Globalizing a Product or Service ...ze a product or service. First, pick the right geographic location for your corporate goals and create a good plan for globalizing the product or service you're working with. Then "globalize" your product or service and let the world know you're open for business. Finally, explore using the Internet to support and expand your reach into global markets. Executives, managers, supervisors, team  more...

Business Travel Safety Domestic Travel In ''Business Travel Safety: Domestic Travel,'' you will learn how to make travel preparations, including researching your destination and then making appropriate travel arrangements. You will also learn how to increase your safety during air and ground transportation and at destinations, such as hotels, restaurants, and business events. The target audience for this program is  more...

Preparing to Negotiate Size Up the Playing Field ...tics to control situational power factors, recognize that location and agenda are strong situational power factors and identify relationship factors that are important in negotiation. The Negotiation Strategies curriculum helps today's busy professional identify and implement proven methods for moving from conflict to resolution as efficiently as possible. Professionals who want to achieve  more...

Planning Effective Business Meetings If you are in a business that has meetings, you know how much time is spent in them. A recent survey of 2000 business leaders indicated that managers spend over fifty percent of their time in meetings. That same study indicated that managers felt that about one third of those meetings were unproductive. This course will present you with information that will help you improve the quality of your  more...

Effective Business Meetings Simulation As the lead project coordinator for Pantheon Electronics, a national reseller of home and office electronics, you will oversee the daily activities of a project management group. Functioning as both a meeting coordinator and a conference chair person, you will test your skills in a broad range of situations, running the gamut from materials procurement to conflict mediation. This simulation is  more...

JavaScript Scripting To teach the basics of JavaScript client-side scripting Web developers  more...

Managing Workplace Harrassment Complaints ...nagers. All of the employees at this particular Pennywise location report to you. When one of the rental agents, Violet Pham, comes to you to complain that her shift supervisor, Cliff Kinsler, has been harassing her, you will need to take action to deal with the situation. This will entail interviewing Violet to take her complaint, as well as dealing effectively with the ramifications of what  more...

Intermediate C Programming This course addresses two major areas of C programming: pointers and input/output. The majority of C Language programs use pointers. This course teaches the techniques for working with pointers and functions and performing input /output functions. It covers retrieving input from the keyboard, the getch( ) function, the fundamentals of performing multiple character input, and using scanf( ) to read  more...

Oracle Application Server 10g General Management and Directives for the HTTP Server To demonstrate how to perform general management of Oracle HTTP Server (OHS) DBAs, developers, and other IT professionals planning to take Oracle Application Server 10g certification examinations; anyone interested in the technical aspects of Oracle Application Server 10g  more...

Microsoft SMS 2003 Planning the Hierarchy To explain how to design the site hierarchy and identify the considerations involved in capacity planning Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals with responsibility for planning and deploying Microsoft Systems Management Server 2003  more...

Operating Systems To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems. The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field  more...

Troubleshooting Wireless LAN Installations In this module, we discuss the more common obstacles to successful implementation of a wireless LAN, and how to troubleshoot them. Wireless LANs have their own set of challenges, mainly dealing with the behavior of RF signals. There are different methods of discovering when these challenges exist and each of the challenges discussed has its remedies and workarounds.  more...

Security administration in Check Point Logging and SmartView Tracker To identify the components of SmartView Tracker and the data it can access and to be able to use that data to block intruders system administrators, security managers, network engineers, and consultants who manage Check Point NG VPN-1/FireWall-1 gateway deployments  more...

Gathering Requirements This module outlines a formal five-phase approach to network design. . It can be used by an outside consultant or an internal Information Services (IS) group. This network design process, as presented here, is very methodical. This level of detail helps ensure that the designer gathers all necessary information, considers all options, and keeps all key players well informed. Experienced network  more...

Designing a Small Network The lessons in this module apply the network design process as we gather requirements, analyze, and design a small network for an imaginary company. The company in this example provides training for software, hardware, and World Wide Web (Web) development.  more...

Mobile IP To identify the critical components of Mobile IP and recognize how the protocol operates Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students investigating or researching wireless communications and related technologies  more...

Cisco DESGN 2 0 Network Security Solutions To recognize the fundamentals of network security and how the Cisco Self-Defending Network supports it, and design a high-level enterprise network security solution Network engineers, network system analysts, and maintenance personnel responsible for designing small to medium-sized and enterprise networks; individuals seeking the Cisco Certified Design Associate (CCDA) certification and those  more...

Cisco ONT 1 0 Wireless Implementations To recognize how to configure wireless security and basic wireless management Individuals preparing for the Cisco Certified Network Professional CCNP and the Cisco Certified Design Professional CCDP certifications; senior-level network support professionals, network administrators, network engineers, network managers, systems managers, or network designers  more...

Blueprint Reading Electrical Print Reading The units in this course will cover tracing circuits, difference between serial and parallel circuits, elementary diagrams, control logic tracing, power system wiring, equipment location and specifications, and installation of PLC prints. Individuals working with machinery or involved in maintenance of machinery.  more...

Blueprint Reading Geometric Dimensioning and Tolerancing R This course covers the standard symbols and terminology used in drawings to specify size tolerance of interrelated parts. This course will be valuable for employees whose duties require a thorough understanding of the principles of dimensioning and tolerancing. This includes mechanics, quality control personnel, and production workers involved in the manufacture of machined parts.  more...

Creating Documents in Word 2002 To provide an overview of the features and tools used for creating documents in Word 2002 Personnel at all levels of the enterprise; end-users seeking to obtain Microsoft Office User Specialist (MOUS) certification at Core level in the use of Microsoft Word 2002  more...

Microsoft Works 2003 - Introduction The Works 2003 - Introduction course gives an overview of some of the features of Works 2003. It begins by introducing the new interface and then demonstrates how Works 2003 excels as a central location for many types of projects and tasks.  more...

Quicken 2005 Deluxe - Managing Your Personal Finances Quicken 2005 Deluxe - Managing Your Personal Finances teaches you the benefits of managing your finances using Quicken Deluxe 2005 on your home computer. You learn about the user interface of the Quicken software. Once familiar with the basic set up, the course moves you through working with categories, accounts, transactions, budgets, reports, and more. You also learn about the benefits of using  more...

Protecting and Sharing Excel 2007 Workbooks In many organizations, teams and individuals require frequent and possibly simultaneous access to common spreadsheets and workbooks. To meet these demands without affecting efficiency, a number of review, security, and collaboration features are available in Excel 2007. Workbooks, worksheets, and specific data within worksheets, can be protected, enabling only those with access to view or make  more...

Business Contact Manager with Outlook 2007 ... providing customer and contact management in one central location. It allows you to easily manage all your contacts, customer information, and opportunities in one location making it easier to find and manage. It also allows you to create marketing campaigns and send them to prospective customers, as well as track any communications with your customers and contacts to ensure you stay  more...

Using Lotus Notes 7 Remotely To access Lotus Notes databases from remote locations Individuals using, or planning to use, Lotus Notes Version 7 for messaging, communication, information services, and collaboration  more...

IP Addressing, Subnetting, and Routing This module covers IP addressing subnetting and routing. The table used during the decimal to binary conversion process is also helpful for defining classes of addresses and performing the steps necessary for subnetting. Lesson 1 provides a detailed look at IP address classes A B C and D. Also included in this lesson are updates about IPv6 a newer 128-bit IP addressing scheme and Classless  more...

Microsoft Exchange 2000 Infrastructure Design Part 1 This course will cover Active Directory design considerations, network design for Exchange 2000, and designing a backup and security strategy for the Exchange 2000 server. The focus of the course is showing the learner how to analyze company's organizational requirements. It is important to understand the design decisions in Active Directory that are specific to Exchange server. These decisions  more...

Java and CORBA This course is the seventh in a series of seven on the Advanced Java Topics. This course provides students with an introduction to using CORBA3 for distributed Java programming. When finished students will be able to describe objects using IDL4 and connect CORBA objects regardless of their location. They'll know how to dynamically invoke methods on CORBA objects at run time and use Java and  more...

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