Instructor Led London Training

Hong Kong China - PMI PMP CAPM EXamination Preparation Course PMI PMP or CAPM in Chester England UK? PMI PMP and CAPM is recognised in the UK and globally. Kennedy Ryder's PMP Examination course prepares candidates for success in the examination. Charles Ryder designed this course to be a condensed three days in the knowledge that most project managers who apply for the PMI PMP or CAPM examinations have already sufficient hours of project management  more...

Teeline Fast Classroom Based Shorthand Course This is a quick and effective way to learn Teeline shorthand in a classroom environment. It's really popular with secretaries and journalists who need to get up to speed in the shortest possible time while enjoying the dynamics of a traditional clssroom-based, instructor-led learning experience. You'll enjoy 3 months of lessons resulting in an estimated speed of between 30-80 wpm depending  more...

Executive PA Seminar A massively popular seminar so book early! This programme will equip you with all the soft skills you'll need to develop to enjoy a successful career as a PA, including organisation, assertiveness, time management and many others. You'll gain a detailed understanding of the demands, motives and problems of the company executive. Expand and improve directly on your contribution to the  more...

Time Management Seminar This one-day seminar is designed to help staff effectively plan and confidently prioritise their workload to ensure their own and their manager's objectives are achieved. You'll learn to take charge of your day and respond productively to changing priorities. Reduce stress and improve efficiency! Only 306. 48 pp. Book Now! Call 020 7025 4700 This seminar is a must if you  more...

Receptionist Training - The Professional Receptionist Seminar We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role. Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates.  more...

Better Business Letters Seminar This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling  more...

Meetings & Minute Taking Seminar This is our most popular seminar so book as early as you can! This programme will help you gain an understanding of the agenda, meeting and minute taking cycle, and to develop the role of the minute taker to work successfully with the Chairperson. Available at our High Holborn training centre every month. Visit www. holborntraining. co. uk for more details and dates.  more...

Lotus Domino 85 System Administration - Managing Servers And Users This 3-day Domino training programme covers managing the servers and users in an existing IBM Lotus Domino 8. 5 and IBM Lotus Notes 8. 5 infrastructure. In this course, you will perform standard server maintenance and troubleshooting tasks, as well as registering and maintaining Lotus Notes and non-Lotus Notes users. The target audience for this course is system administrators who are new  more...

Lotus Sametime 85 Building Collaborative Communication Solutions Do you need to go beyond text based instant messaging? Is adding point-to-point live video important to your business or clients? Is the ability to integrate full Lotus Sametime capability within desktop applications of value? Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing? Now you can with Lotus Sametime 8. 5, the new  more...

IBM Lotus Notes Domino 8.5 Building Collaborative Applications Workshop This intermediate course is for the experienced Lotus Domino developer who wants to take advantage of the new capabilities of Lotus Domino 8. 5. You should have : Application development experience on prior releases of Domino Designer Good technical understanding of Internet concepts A general understanding of object-oriented programming concepts, systems and languages,  more...

Lotus Training - Implementing A Sametime 8 Infrastructure This 1-day course is for Lotus Domino or Sametime administrators who in an existing Lotus Domino environment. Students will manage the deployment of Lotus Sametime within the fictitious company Worldwide Corporation. The course intent is to provide an environment analogous to the tasks students will perform back at their jobs.  more...

Lotus Training Administering IBM Lotus Quickr 81 Services This course introduces administrators to Lotus Quickr 8. 1 and provides hands-on practice with managing places and templates, and gathering statistical information for Lotus Quickr services for Lotus Domino. Designed for new system administrators, it also considers existing Lotus Domino administrators that need to understand the minor differences between Lotus Domino and Lotus Quickr  more...

Lotus Course Building Web Applications with IBM Lotus Domino Designer 8 This course extends and applies participants' Domino application development skills by teaching them how to use the Domino tools to design and develop dynamic Web applications. Students learn how to efficiently use Domino fields and page layout design elements in Web pages. They also learn how to use JavaScript in their Domino application. Students do not need to know how to program in  more...

Lotus Domino Course Building the IBM Lotus Domino 8.5 Infrastructure This course covers installing and configuring a basic IBM Lotus Domino 8. 5 and IBM Lotus Notes infrastructure with a single domain and using an existing deployment plan. This Domino course also covers configuring replication and mail routing in the single-domain environment. The objective of the course is to teach: Set up the first server and the administrator Add Lotus Domino  more...

Touch Typing In 2 Days If you need to learn how to type properly and you're short of time, this is the course for you! Our experienced tutor will take you through a range of exercises to ensure you can type as fast and as accurately as possible without looking at your fingers or the keyboard! The course costs only 395. 00 for the two days and takes place in London EC2.  more...

SAP BPC Training in Bangalore-SAP BPC TRAINING IN HYDERABAD-SAP BPC TRAINING IN MUMBAI Gucons is providing SAP BPC Online Training (SAP Business Planning and Consolidation Online Training). This SAP BPC Training is purely online and can attend from anywhere in the World. SAP BPC Training will be on both Microsoft 5. 1 and Netweaver 7. 0 versions. Timings are flexible. We can do it Either Weekends ( 5 hours/ Day- 8: 00AM to 1: 00 PM PST) - 5 Weekends or Daily depends upon the  more...

Stevenage London UK - Essential Project Management Skills Course - Stevenage London England http://www. kennedyryder. com/ epm. html  more...

London England - PRINCE2 Overview Course - London UK http://www. kennedyryder. com/ prince2_overview. html  more...

London England - PRINCE2 Foundation Practitioner Course - London UK http://www. kennedyryder. com/ prince2_foundation&practitioner. html  more...

Kuala Lumpur Malaysia - SEI Authorised CMMI for Service Supplement This course held at Kennedy Ryder HQ, Kelana Jaya, Petling Jaya, Selangor includes SEI authorised course materials, a copy of the CMMI model, refreshments including lunch, and the SEI registration fee.  more...

Stevenage London SEI Authorised CMMI for Service Supplement UK This short course, authorised by SEI, is delivered by a SEI authorised instructor. The course builds on the Kennedy Ryder delivered SEI Authorised Introduction to CMMI course and specifically relates to the new SEI module on Service.  more...

Stevenage London - SEI Authorised Introduction to CMMI course UK A solid and full SEI authorised introduction to CMMI by an experienced and SEI authorised instructor held just outside of London. This course leads to an internationally recognised and valued certificate.  more...

Stevenage - London - Essential Project Management Skills This course draws from best practice of project management including PRINCE2, PMP, APM and delivers a very sound understanding of the essential knowledge and skills of a project manager in highly interactive form. The course is in four one-day modules that covers 1. essential knowledge 2. planning your project 3. problem reduction on your project and 4. monitoring and controlling against your  more...

Public Speaking confidence coaching courses London March 2009 ...e check for calender updates on: http://presentationskillslondon. wordpress. com Presentation Skills Confidence courses, London, June 21st 2009: Confidence Tricks & Presentation Skills - Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual  more...

VOICE, SINGING & ALEXANDER TECHNIQUE - Day Workshop in Brighton & Hove. BN2 BN3 ...nd having fun. "Non-singers" especially welcome. NEXT LONDON COURSE: Voice, Singing & the Alexander Technique a Learn some simple and effective ways to use your voice with greater ease and power. Experiment with simple vocal and breathing exercises. Explore the anatomy of confidence. Sing some beautiful group songs and rounds. Wrap your mouth around a rich language text! Everyone is  more...

Singing Lessons & Alexander Technique. London Brighton & Hove BN ...exander Technique, NLP, voice-work and singing at some of London's top drama and music schools: The Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of Music. "In my twenty three years at the Royal College of Music, nearly every one of my students has been advised at our first meeting to put their name down for Alexander lessons! It is the  more...

Presentation skills London N1. Speak with Confidence! Voice coaching! Presentation skills training in London N1 ... VENUE: Movingartsbase, 134 Liverpool Road, Islington, London, N1 1LA Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting. Controlling nerves. Reading your audience. Speaking with confidence, colour  more...

Presentation Skills London N1. Speak with Confidence! Voice coaching & presentation skills training in London N1 CONFIDENCE TRICKS, VOICE COACHING & PRESENTATION SKILLS Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual coaching within a group setting. DATE: Sunday 21st June TIME: 12. 00 until 5. 00pm COST: 55 pounds VENUE:  more...

Confidence Coaching Training Course. Brighton, UK CONFIDENCE TRICKS! A Brighton Fringe Festival Event. 23rd May 2009. 11am - 4pm. 40 Reliable confidence is based on the practice of surprisingly simple procedures. Surprise yourself... experience alive relaxation, energy & flow during presentations, meetings, auditions, concerts or any challenging situation! Intensely practical workshops drawing on techniques, ancient and modern,  more...

Voice Care Voice Care and Alexander Technique for teachers... Hoarse? Straining vocally? Poor postural alignment? The Alexander Technique is well known as a method for dealing with bad backs and the stresses and pains of modern life. It is also an extremely effective method for dealing with voice and breathing problems. F. M. Alexander was an actor who experienced voice and breathing problems on  more...

Presentation Skills Confidence courses London March 2009 ...e check for calender updates on: http://presentationskillslondon. wordpress. com Presentation Skills Confidence courses, London, March 2009: Confidence Tricks & Presentation Skills - Reliable confidence is based on the repeated practice of surprisingly simple procedures. Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Individual  more...

Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th ...ght Alexander Technique, voicework and singing at leading London performance schools the Arts Educational Drama School, the Guildhall School of Music and Drama and the Royal College of Music. Alan has taught Alexander Technique based presentation and public speaking skills to staff from many top public and private companies including Abbey National; General Electric; Sainsbury s;  more...

Presentation Confidence Skills London course calender ...London course calender. Vocal and verbal confidence. Physical and relational confidence. Reliable confidence is based on the repeated practice of surprisingly simple procedures. Intensely practical individual and group coaching. Drawing on ancient and modern techniques... Alexander Technique, NLP and the performing arts. Surprise yourself! Experience Alive Relaxation, Energy & Flow  more...

Voice problems? Sore throat? Hoarseness? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. Teachers voice care London, Sussex & UK ... available in Brighton and Hove (East Sussex, BN3) and in London (Camden, NW1 and Islington, N1) Alan has been teaching Alexander Technique, Voice and singing since 1982. He has taught in some of London's top drama and music schools. He has also taught Alexander Technique combined with public speaking and presentation skills in many top international businesses. INDIVIDUAL SESSIONS:  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 18th October 11 - 4. 30pm. 75 pounds (or 150  more...

Voice problems? Sore throat? Hoarseness? Stress & strain? VOICE CARE & ALEXANDER TECHNIQUE for TEACHERS. London, Sussex & UK ... available in Brighton and Hove (East Sussex, BN3) and in London (Camden, NW1 and Islington, N1) Alan has been teaching Alexander Technique, Voice and singing since 1982. He has taught in some of London's top drama and music schools. He has also taught Alexander Technique combined with public speaking and presentation skills in many top international businesses. INDIVIDUAL SESSIONS:  more...

Confidence Tricks ... Abbey National, General Electric, Sainsbury's, Lloyds of London and many other)since 1992. After 22 years of teaching in London he now also teaches in Brighton & Hove and offers courses and personal coaching across the UK. He has taught Alexander Technique, voice-work and singing both privately and at many top London drama and music schools , including the Arts Educational Drama School,  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor  more...

CONFIDENCE TRICKS CONFIDENCE TRICKS Reliable confidence is based on the repeated practice of surprisingly simple procedures... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. 16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE Contact & Bookings: alan.mars yahoo.co.uk 07930 323 057 01273 747 289 To secure a place on a course  more...

Business Process Management Training Business processes are central to the new economy. When buesiness processes fail, so do our products and services, with obvious consequences for customers and stakeholders. As organisations grow and change, the more they have to pay attention to their stakeholder relationships, and also the management and design of business processes to ensure that companies, people and technologies work towards  more...

Management Skills for New Managers Training This 2 day Management Skills for New Managers Training will help new appointed managers with the skills and techniques they need to succeed in their new role. Core skills covered include Time Management, Communication Skills, Decision Making, Performance Appraisals, Managing Confict and Motivation Techniques.  more...

Adobe Dreamweaver CS3 - One Day Introduction training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe Dreamweaver CS3 - Two Day Introduction training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe Dreamweaver CS3 - One Day Intermediate training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe Dreamweaver CS3 - Two Day Intermediate training Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...

Adobe Flash CS3 - One Day Introduction training Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...

Adobe Flash CS3 - Two Day Introduction training Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...

Cascading Style Sheets - One Day Introduction Training Course CSS (Cascading Style Sheets) arrived in 1996. CSS is a significant breakthrough in web design allowing designers more control over the style and layout of their web pages than can be achieved using basic HTML. You can define a style for each HTML tag and apply it to individual web pages (embedded styles), localised parts of your page (inline style) or for the entire site itself (external style  more...

HTML - One Day Introduction Training Course HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is  more...

HTML and CSS - Two Day Introduction Training Course HTML (the Hpertext Markup Language) is the language of the World Wide Web developed by Tim Berners-Lee in 1990 while working at CERN (the European Laboratory for Particle Physics) in Geneva. HTML is not a programming language it is a markup language whereby simple coding is embedded into a narrative which describes the structure, layout and formatting of the document. The coding is  more...

Strata 3D CX - One Day Essentials Training Course Strata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Strata 3D CX - Two Day Introduction Training Course Strata 3D CX is the application which offers designers a 3D solution as easy to use as Photoshop and with the precision of Illustrator. Strata 3D CX gives designers the ability to link to Photoshop files, import Illustrator art, and create photo-real images and animations. Add a new dimension to your work for illustration, design, web-ready graphics, animation and more. Our trainers will take  more...

Adobe Creative Suite Design Introduction Masterclass - London This course is a comprehensive scheduled introduction to the CS3 design applications of Photoshop CS3, InDesign CS3, Illustrator CS3 and Adobe Bridge offered as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS3 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise  more...

Adobe Creative Suite Web Introduction Masterclass - London This course is a comprehensive scheduled introduction to the CS3 web design applications of Dreamweaver CS3, and Flash CS3 offered as a 5 day Masterclass course. The Dreamweaver website development section will teach new web developers how to create web-sites using Adobe DreamWeaver CS3 and working with a sample project. In addition to covering the basics of Adobe DreamWeaver CS3, the course  more...

Adobe CS4 Design Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 design applications of InDesign CS4, Photoshop CS4, Illustrator CS4 and Adobe Bridge over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your design workflow but will not allow a fully comprehensive introduction to all aspects of each  more...

Adobe CS4 Web Combo - Three Day Essentials introduction training This course is an introduction to the core essentials of the Adobe CS4 web applications of Dreamweaver CS4 and Flash CS4 for web development and rich media creation over a 3 day session. The duration of this course will enable an all round grounding in the most important aspects of these 3 applications to your web design workflow but will not allow a fully comprehensive introduction to all aspects  more...

BTEC EDEXCEL LEVEL 2Door Supervisor Training Door Supervisor Training Level 2 Award in Door Supervision. Control Security Ltd has a team of Trainers with vast expertise in the Security Industry including Door Supervision. For the last few years there have been many changes in the security industry including the licensing of Door Supervisors and the improvement in training standards. Our Door Supervisors training use real scerinos that  more...

BTEC Level 2 ...ining in vehicle immobilisation once a month in a Central London Location for trainees within the wheel clamping industry. Courses are designed for people just starting out within the Wheel clamping industry of for people who may be returning to the industry. Who is the course for? For those currently working as a Wheel Clamping or those wishing to begin work as a Wheel Clamper. On  more...

TRAINING INSTRUCTORS COURSE Edexcel Level 3 and 4BTEC Award in Preparing to Teach in the Lifelong Learning sector Edexcel Level 3 and 4 BTEC Award in Preparing to Teach in the Lifelong Learning Sector This comprises of one 6 credit unit entitled Preparing to Teach in Lifelong Learning. Learners can choose the level appropriate to their experience and needs. Who should take this qualification? This introductory Award is a pre-service / new-entrant qualification for anyone wanting to enter teaching or  more...

Macromedia Dreamweaver 8 - Intermediate One Day Training Course Dreamweaver 8 is the latest incarnation of Macromedia s leading web development and site management application. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Macromedia s other leading applications like Fireworks and Flash and respects all the latest internet standards. This one day intermediate  more...

QuarkXPress 7 - One Day Upgrade and New Features Training QuarkXPress is the standard in page layout for many professionals working in print and design industries. The principle is simple: QuarkXPress allows you to place elements created in other applications onto a page and to flow text around those objects. But there are many other features to this powerful tool including advanced typography tools, utilities for precise aligning and positioning, tables  more...

Advanced courses in Microsoft Project for specific workflows (bespoke) Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Project - Introduction One Day Training Course Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Visio - Introduction One Day Training Course Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

Advanced courses in Microsoft Visio for specific workflows (bespoke) Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

PDF Production & Preflighting with Acrobat 8 & Enfocus PitStop Pro - Introduction Two Day Training Course PDF has made major inroads into the publishing and printing industries in recent years and a good knowledge of how to produce and preflight PDF documents is essential to anybody working on the technical side of document publishing and printing. XChange Training are now offering a course that provides you with precisely that by focussing on two key PDF production and preflighting tools: Adobe  more...

Manual Handling Train the Trainer This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

Moving and Handling People Train the Trainer This course is designed to equip any nominated person within an organisation to design, develop and deliver engaging and effective Manual Handling training. Existing manual handling trainers would also benefit from a range of teaching methods and activities. The course will cover: * Health and Safety Legislation * Risk Assessment and Management * Case Studies * Safe Manual Handling  more...

Communication Skills Workshop in London - Learn to Influence People and Improve Working Relationships Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...

Advanced Public Speaking & Presentation Skills in London - Raise Your Performance Level Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity. The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations. You will gain a wide range of practical experience through many exercises (voice, physical presence,  more...

Voice Training & Vocal Skills in Central London - Develop a Clear and Confident Voice Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further  more...

Intermediate Public Speaking & Presentation Skills in London - Improve Your Delivery Skills Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course,  more...

Beginners Public Speaking & Presentation Skills in London - Develop Confidence in Presenting Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...

Job Interview Skills Workshop in London - Create a Strong First Impression OK, so how good are your communication skills when under pressure during an interview? How would you rate them on a scale of 1 to 10? If its not up there between 8 and 10 then it could well be that you are not getting the jobs you apply for because your communication skills are letting you down. But of course, there are other things that you need to get across in an interview situation -  more...

Body Language Workshop - Central London Although sometimes over hyped body language awareness is very important in many aspects of our everyday business and social life. If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater  more...

Media Skills Training - Birmingham Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews. Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being  more...

Media Skills Training - Central London Our Media Training courses are designed to provide you with the essential skills, knowledge and techniques required to give confident and successful media interviews. Speaking to the media has become far more common in recent years for people from all types of companies and organisations. Whether it's talking to the press over the telephone, chatting face to face with a journalist or being  more...

Touch Typing In 2 Days If you need to learn how to type properly and you're short of time, this is the course for you! Our experienced tutor will take you through a range of exercises to ensure you can type as fast and as accurately as possible without looking at your fingers or the keyboard! The course costs only 395. 00 for the two days and takes place in London EC2.  more...

Teeline Fast Classroom Based Shorthand Course This is a quick and effective way to learn Teeline shorthand in a classroom environment. It's really popular with secretaries and journalists who need to get up to speed in the shortest possible time while enjoying the dynamics of a traditional clssroom-based, instructor-led learning experience. You'll enjoy 3 months of lessons resulting in an estimated speed of between 30-80 wpm depending  more...

Lotus Domino 85 Managing Servers Users This 3-day Domino training programme covers managing the servers and users in an existing IBM Lotus Domino 8. 5 and IBM Lotus Notes 8. 5 infrastructure. In this course, you will perform standard server maintenance and troubleshooting tasks, as well as registering and maintaining Lotus Notes and non-Lotus Notes users. The target audience for this course is system administrators who  more...

Lotus Sametime 85 Building Collaborative Communication Solutions Do you need to go beyond text based instant messaging? Is adding point-to-point live video important to your business or clients? Is the ability to integrate full Lotus Sametime capability within desktop applications of value? Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing? Now you can with Lotus Sametime 8. 5, the new  more...

Lotus Notes Domino 8.5 Building Collaborative Applications Workshop This 3-day course is for customers who need to add more value and extend functionality beyond e-mail to Lotus Domino applications and collaborate in real time. Lotus Notes 8. 5 continues to incorporate the open standards of the Eclipse application development framework and a component-based service-oriented architecture (SOA). Developers and customers now have the ability to build Domino  more...

Lotus Training - Implementing A Sametime 8 Infrastructure This course is for Lotus Domino or Sametime administrators who in an existing Lotus Domino environment. Students will manage the deployment of Lotus Sametime within the fictitious company Worldwide Corporation. The course intent is to provide an environment analogous to the tasks students will perform back at their jobs. The objective of the  more...

Lotus Course IBM WebSphere Portlet Factory V601 Advanced Developer Topics This one-day course is designed for IBM WebSphere Portlet Factory developers who have the fundamental development skills covered in the IBM WebSphere Portlet Factory Version 6. 0: Developer Fundamentals course. This Lotus course supplements these basic skills with additional topics including architectural considerations, design, and best practices. The course is designed as a series of lab  more...

Lotus Domino 8 System Administration Bootcamp This course covers the entire core Lotus Domino 8 system administration curriculum which is normally taught in 6 days in courses D8750, D87560 and D8770. While the course duration is condensed to 5 days, the course content is not condensed therefore this bootcamp offering covers the material at an accelerated pace, and could require participants to attend extended classroom hours. In this  more...

IBM Lotus Training Building The Lotus Domino 85 Infrastructure This course covers installing and configuring a basic IBM Lotus Domino 8. 5 and IBM Lotus Notes infrastructure with a single domain and using an existing deployment plan. This Domino course also covers configuring replication and mail routing in the single-domain environment. The objective of the course is to teach: Set up the first server and the administrator Add Lotus Domino  more...

Lotus Course Building Web Applications with IBM Lotus Domino Designer 8 This course extends and applies participants' Domino application development skills by teaching them how to use the Domino tools to design and develop dynamic Web applications. Students learn how to efficiently use Domino fields and page layout design elements in Web pages. They also learn how to use JavaScript in their Domino application. Students do not need to know how to program in  more...

Lotus Course Administering IBM Lotus Quickr 81 Services This course introduces administrators to Lotus Quickr 8. 1 and provides hands-on practice with managing places and templates, and gathering statistical information for Lotus Quickr services for Lotus Domino. Designed for new system administrators, it also considers existing Lotus Domino administrators that need to understand the minor differences between Lotus Domino and Lotus Quickr  more...

Speed Reading and Super Charged Learning Skills ...our workshops? We have had students fly into Seattle from London, England and from all over Canada and the US. Others have traveled from the Dominican Republic, China, India, and Japan. Large corporations such as Alaska Airlines and the global agricultural giant Archer, Daniel, Midlands have taken our training. Why? Surely not just to be able to read faster? They do it because the techniques  more...

Advanced Selling Skills Course Objectives: The aim of this course is to enable delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business  more...

Positive influencing skills Course Objectives: It is not positional, but personal power that really matters. Positive influencing skills is designed specifically to help you develop the confidence and practical influencing skills that can ensure you make a positive impact even in difficult situations. The programme also forms the ideal starting point for your development journey; helping you understand where you are now,  more...

Negotiation Skills for senior leaders and managers Course Objectives: Senior leaders and managers often have to present a concerted front in dealing with complex negotiation situations. Working as a team instead of as an individual involves different interpersonal skills. The other parties to such negotiations unconsciously observe body language and team dynamics which can help them look for opportunities to divide and conquer. This highly  more...

Assertiveness at Work This comprehensive one day assertiveness training course is designed to enable delegates to use a more confident approach when developing productive working relationships. "Assertiveness at Work" defines assertive behaviour, and shows how assertiveness can assist in dealing with others and different situations. It encourages delegates to take responsibility for their own development, and enables  more...

Better Proof Reading Course Objectives: This half-day proof reading training course will benefit anyone who has responsibility for checking and correcting documents, including press releases and web pages. This highly interactive programme will help to improve your speed, accuracy and confidence. You will be trained by a highly experienced tutor and you will learn the techniques used by professionals to enable you  more...

Business and Report Writing Skills Targeted, persuasive writing is an essential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is designed to enable participants to: Increase their confidence in producing written material Adopt  more...

Coaching for Leaders Managers Course Objectives: Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective  more...

Coaching Skills for Supervisors and Managers Course Objectives: Coaching is a wonderful method of greatly improving performance of individuals and teams. It includes deliberate and specific activities designed for employees to develop their skills by learning on the job. The Manager who can develop their coaching skills can lead highly productive teams with motivated individuals, resulting in significantly increasing cost effectiveness and  more...

Customer Care - Developing a Care Culture Course Objectives: Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care  more...

Developing Confident Negotiation Skills Course Objectives: The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them develop  more...

Effective Minute Taking Course Objectives: Effective minute taking is designed for staff who have the responsibility for organising and attending meetings in a support function. By the end of this course participants will be able to Understand the role and responsibilities of the minute-taker in meetings Organise an effective meeting Take effective and relevant notes at a meeting Write clear, accurate and concise  more...

Facilitating with confidence Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative  more...

Finance for non-finance Managers Course Objectives: This financial training course has been specifically designed for employees at middle and senior management level who do not have day-to-day involvement in financial activities. This programme will help delegates understand and interpret key financial documents, describe and explain the importance of key financial ratios and understand different types of cost and how to manage  more...

Finding creative solutions to problems Course Objectives: Most problems at work are complicated. a One right answera ™ problems are rare and the most common are a wicked problemsa ™ and a vicious problemsa ™ where cause and effect can harmoniously damage productivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the  more...

Inspirational Leadership Skills Course Objectives: This one-day interactive and highly participative programme aims to provide you with a perfect springboard to success highlighting leadership techniques that have evolved throughout the ages. This programme provides examples and ideas from globally respected Management Gurus and other iconic World figures that can be introduced into both small and large organisational  more...

Managing Conflict in the Workplace Course Objectives: Conflict in the workplace can have a significant effect upon productivity, motivation and the retention of personnel. This highly participative programme analyses the types of conflict that occur and sets guidelines for managing those situations. By the end of this course, delegates will be able to use techniques that enable them to deal confidently with conflict,  more...

Motivational techniques Course Objectives: This course provides delegates with practical strategies to motivate their team for optimum performance. It demonstrates how to identify common de-motivators and prevent those from attacking morale. You will learn about behavioural analysis, improving your skills in understanding the unique needs of individual and also the effective communication techniques that can be used to  more...

Managing Excellent Customer Service Course Objectives: The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience. This course prepares delegates to face the management challenges of successfully implementing an empowered customer service function and communicating it  more...

Managing difficult situations on the telephone Course Objectives: This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will learn how they can use these situations to their advantage to develop their relationship with a customer and control situations in order to achieve a positive outcome whilst on the phone. Contents: By the end of the session  more...

Managing Effective Meetings Course Objectives: Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the  more...

Presentation Skills Course Objectives: This Presentation Skills training course is designed to help delegates prepare effective, interesting and memorable presentations using a range of different techniques. By the end of this course delegates will understand how to assess and choose the right presentation techniques and tools for the occasion; channel nervous energy positively; develop excellent oratory techniques  more...

Reception and Telephony Skills Course Objectives: This course is designed to assist delegates to create the right first impressions for all visitors and callers. Delegates will be shown how to master the essential communication skills to ensure clients and other visitors receive a professional, efficient and courteous impression of your organisation. Contents: This course includes a variety of modules including: - The  more...

Stress Management Course Objectives: The aim of this course is to enable delegates to examine the causes of stress and ita ™s impact on their own productivity, and to consider a range of techniques for helping themselves manage their own stress positively. Contents: By the end of this course, each delegate will be able to: Assess their own stress levels and identify the common causes in the workplace  more...

The art of effective communication Course Objectives: Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations  more...

The Proficient Supervisor and Manager Course Objectives: When professionals are given new leadership responsibility, their success depends on how quickly they adapt people-management skills to complement their expert knowledge. These essential skills for new supervisors and managers do not come naturally and this course demonstrates what is required and how it can be learnt. Delegates will develop the confidence to put their  more...

Time Management Course Objectives: Our popular Time Management programme for Supervisors and Managers is a fast-paced, challenging one-day course designed to help you maintain a firm grip on your schedule. Time Management is not just about goal-setting and writing to-do lists; we provide proven tools and techniques you can put into practice immediately. You will learn how to identify and protect high-value  more...

Training for PAs Course Objectives: This one day workshop looks at management from the PA's perspective. The trainer uses a number of lively discussion led examples combined with a variety of exercises and case studies. This programme is an excellent platform to help PAs succeed in their demanding role. Contents: There are a variety of modules that are included within this programme, including;  more...

ISO 14001 - Environmental Management Systems Auditor - IEMA Accredited Course Course Objectives: This THREE-DAY course approved by the UK Institute of Environmental Management and Assessment (IEMA) is a recognised qualification for environmental management systems (EMS) auditors demonstrating competence in internal EMS auditing. This course is suitable for you if you are, or will be, responsible for conducting environmental management system audits against the ISO 14001  more...

ISO 90012008 - Internal Quality Auditor Training Course Objectives: In order that a quality management system can fulfil its potential it is essential that it is regularly monitored. This is an intensive two-day course which demonstrates an efficient and productive approach to conducting their ISO 9001 internal audit. Auditing techniques will be used which are compatible with both ISO 9001 and ISO 19011 and delegates will benefit from learning  more...

ISO 90012008 - IRCA Registered Lead Auditor Course Objectives: This FIVE-DAY course provides an understanding and knowledge of auditing quality management systems to third party standards. The objective of an audit is not fault finding, but to identify opportunities for improvement. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is designed  more...

OHSAS Lead Auditor Training Course Course Objectives: This FIVE-DAY course provides an understanding and knowledge of auditing health and safety management systems to third party standards. You learn to build on the skills of how to plan, structure and conduct an effective audit and to evaluate and communicate the findings. The course is designed to follow the stages in a live audit, including simulated audit interviews and role  more...

IOSH Managing Safely Course Objectives: This course ensures that safety requirements are appreciated by people employed as line managers and enables them to review their own departmental systems for safety, introducing new controls or implementing changes as appropriate to make the department work more safely. Contents: On successful completion of the course delegates should be able to: Explain "working  more...

NEBOSH National General Certificate Course Objectives: NEBOSH (The National Examination Board in Occupational Safety and Health) was formed in 1979 as an independent examining board and awarding body with charitable status. NEBOSH offer a comprehensive range of globally-recognised, vocationally-related qualifications designed to meet the health, safety, environmental and risk management needs of all places of work in both the  more...

Asbestos Management Course Objectives: There are more than 3, 000 deaths each year in the UK from asbestos related diseases and this number is expected to continue to rise. Thousands of tonnes of asbestos products were used in building construction in the past and much of it is still in place. Carpenters, electricians, plumbers and others doing maintenance or refurbishment works may be at risk where asbestos  more...

Effective Project Management Course Objectives: This highly practical programme delivers all the essential skills, tools and techniques required to support you in your project management role. The course concentrates on practical, easy to understand and control techniques that can be directly and immediately applied in your workplace. The fundamental principles of successful project management are covered in depth;  more...

Introduction to Project Management Principles Course Objectives: This one day practical programme provides a comprehensive introduction to the principles of Project Management. By the end of this course delegates will understand how to plan and schedule small and medium-sized projects. This short course includes practical exercises designed to demonstrate how you can identify which jobs are most important, and which deadlines are most  more...

ISO 90012008 - An Introduction to the Standard Course Objectives: With the move to a process focused management system, managers and those implementing ISO 9001: 2008 need to understand the implications for their business. This one-day course is designed to provide an understanding of the requirements and the impact and benefits a process based system can bring to your organization. Contents: Introduction to and overview of the ISO 9001  more...

ISO 90012008 - Implementing a Quality Management System Course Objectives: This two-day programme provides a thorough understanding of the ISO 9001: 2008 standard including it's inherent value and limitations and also how it may be interpreted and effectively applied withing your organisation. Contents: Background and essential content of the ISO 9000 series of standards The 'value' of a Quality Management System Planning the implementation  more...

Construction Design and Management Regulations 2007 Course Objectives: The Construction (Design and Management) Regulations 2007 [CDM 2007] came into force April 1, 2007, replacing both the CDM Regulations 1994 and also the Construction (Health, Safety and Welfare) Regulations 1996. Key aims of CDM 2007 are to integrate health and safety throughout the design and management of a construction project and to discourage the unnecessary  more...

COSHH Awareness Course Objectives: The Control Of Substances Hazardous to Health (COSHH) regulations place duties on employers to manage and control the use or production of substances in the workplace to protect employees and others from harmful effects. This half-day seminar style workshop looks at practical ways to address the issues and conduct suitable and substantive assessments of the levels of risk  more...

Fire Risk Assessment - The Fire Scotland Act 2005 Course Objectives: Under the new fire regulations, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. Well trained and competent staff are the best defence against the threat of fire and the most effective way of managing alarm  more...

Fire Safety Risk Assessment - The Fire Safety Northern Ireland Regulations 2006 Course Objectives: Under The Fire Safety (Northern Ireland) Regulations 2006, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide  more...

Fire Safety Risk Assessment - The Regulatory Reform Fire Safety Order 2005 Course Objectives: Under The Regulatory Reform (Fire Safety) Order 2005, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide for  more...

IOSH - Directing Safely Course Objectives: The purpose of this programme is to ensure that top level decision-makers develop an appreciation of the moral, financial and legal issues relating to workplace health and safety throughout the management process. Module 1: Aims and Objectives Overview and introduction to the programme Module 2: Health & Safety management good business sense Examining the reasons for  more...

Managing Contractors Course Objectives: It is a common misconception that when contractors work at your site, you have no management control over their activities. This is not the case. Health & safety law requires the client organisation to have some responsibility for contractor's activities. Should an accident ever occur at your premises involving a contractor, then questions will be asked of you, the contractor  more...

Managing Safety Course Objectives: This is a comprehensive one day introduction on effectively managing health and safety in the workplace. For managers and supervisors, health and safety needs to be managed as much as any other organisational discipline. Many organisations do not have the benefit of a professional health and safety advisor and must rely on line managers and supervisors to fill that role.  more...

Manual Handling Course Objectives: A third of all injuries in the workplace are the result of lifting or handling heavy or awkward loads. Injuries vary from mild aches and pains, to permanent disability and compensation. This is a hazard common to every workplace, whether an office, warehouse, factory or construction site. The Manual Handling Operations Regulations place responsibilities on employers to reduce  more...

Office Safety Course Objectives: The office is generally regarded as a safe environment but each year, many thousands of office workers are injured and fatalities are not unknown. Recent times have seen a dramatic increase in the incidence of a sick building syndromea , work related upper limb disorders, stress, staff security issues and so on, with all the associated human and financial costs.  more...

Practical Risk Assessment Course Objectives: Employers are required by legislation to make a 'suitable and sufficient' assessment of the risks in the workplace to which employees and others may be exposed. Risk assessment is essential to good management of workplace health & safety for all industry sectors and commerce Contents: a Legislation overview a Workplace hazards and sources of danger a What risks  more...

The Role of the Fire Marshal Course Objectives: Fire & Rescue Service guidance stresses the importance of good fire prevention and protection management and the prompt and orderly evacuation of premises in the event of an alarm situation. This course demonstrates the key actions staff should follow on discovery of a fire or in raising an alarm and how this is crucial to ensure effective fire safety in the workplace.  more...

Working at Height Regulations Course Objectives: This half-day programme provides delegates with advice and guidance regarding the selection, use, and maintenance of specific plant or equipment used in activities involving work at height. Contents: Legislation overview The Health and Safety at Work etc Act 1974 The Management of Health & Safety at Work Regulations 1999 The Provision and Use of Work Equipment  more...

Working with Display Screen Equipment DSE Course Objectives: The use of Display Screen Equipment is widespread throughout almost every industry sector. Large numbers of employees use DSE as a significant part of their job. The Display Screen Equipment (DSE) Regulations require employers to assess workstations to minimise risks of occupational ill-health. This half-day course is designed to enable employers to conduct suitable DSE  more...

Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...

Managing the Salesforce Course Objectives: Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role. This course is intended for Sales Managers who have gained some experience within their role, but have received  more...

Outbound Telephone Sales Course Objectives: The aim of this course is to enable delegates to have the confidence to make successful cold calls, use appropriate questioning techniques and identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better results  more...

Absence Management Course Objectives: This is a highly effective one day workshop designed to assist delegates with managing the costly problem of workplace absenteeism. As a result of attending this workshop, delegates will gain a practical understanding of: How to measure poor attendance Calculating the costs of poor attendance Introducing and implementing 'Return to work' interviews Developing  more...

Dealing with bullying and harassment in the workplace Course Objectives: The purpose of this course is to increase the awareness and knowledge of managers and team leaders on the topic of workplace bullying and harassment. The course is intended to ensure that the programme will help those accountable for managing and supervising others gain the confidence to challenge unacceptable employee behaviour. Delegates will learn how to establish and  more...

Interviewing successfully for recruitment Course Objectives: In today's ultra competitive market, the value of recognising the best candidate for the job cannot be over-estimated. Successful recruitment presents an ongoing challenge and attracting and selecting the right candidate is fundamental to future success. The cost of making the wrong choice in recruitment is both expensive and hugely time-consuming. Our Interviewing  more...

Managing the Discipline Grievance Process Course Objectives: Industrial tribunals are costly, time consuming and debilitating for both the organisation and the individual. This course uses examples to demonstrate to delegates when the process should be instigated and the appropriate methods to employ to effectively manage the Discipline & Grievance process to try and avoid the final course of action - the Industrial Tribunal.  more...

Managing unacceptable employee behaviour Course Objectives: The aim of this course is to enable delegates to protect themselves and their organisation from grievance and legal disputes which could damage the reputation, operations and possibly profitability of their business. Contents: By the end of this course each delegate will be able to; Describe the seven types of difficult employees Identify different styles of  more...

Performance Management Course Objectives: This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all  more...

Performance Review Appraisal Skills Course Objectives: Performance reviews are one of the most challenging responsibilities that successful managers and leaders face. Used effectively, the review and appraisal process can help the manager qualify and quantify the work their staff can achieve, identify the training and development they require and motivate them to reach the agreed targets. This course demonstrates some of the  more...

Preparing an Induction Course Objectives: Induction training is absolutely vital for new employees. Good induction training can ensure your new employees are retained and are able to settle in quickly and happily to a productive role. Induction training is as much about training in specific skills as it is about the basics seasoned employees take for granted: what the shifts are; where the notice-board is; what's the  more...

Recruitment Interviewing Skills incorporating NI Legislation Course Objectives: This interactive one-day training course provides guidance on preparing adequately, interviewing expertly and avoiding the legal pitfalls of an interview. It has been specifically designed for organisations in Northern Ireland to address the unique employment legislation that exists in the country. Contents: Planning the interview Interviewing do's and don'ts Northern  more...

Train the Trainer - ILM Institute of Leadership Management Development Award Course Objectives: This three day course is unique to Cosensa and provides delegates with the special ability to effectively train staff. Training must have specific objectives, be well structured and include elements of evaluation for it to be truly effective. Train The Trainer provides delegates with the skills to design, train, assess and track effective training programmes. Delegates will  more...

Training Needs Analysis Course Objectives: Training Needs Analysis is designed to help you identify the precise areas where training is required for your organisation's employees. This intensive and interactive one-day programme has the added benefit of ensuring that training and development initiatives are aligned with organisational goals, objectives and culture; creating training solutions that are specific to the  more...

The role of the Health and Safety Representative Course Objectives: This one day programme will provide delegates with an understanding of the benefits of well run safety committees and properly motivated Safety Representatives. Contents: The Principles of Accident Prevention The current Legal Requirements Consultation & Involving Employees Workplace Hazards and Risks The functions of Employee/ Safety Representatives and Techniques  more...

Index Linked Bonds and Inflation Derivatives The market for index-linked bonds and inflation derivatives is growing rapidly. The program covers the mechanics of the instruments, their valuation and how they can be used to take or hedge inflation exposure alone or embedded in other structures. Traders, risk managers, fund managers, project finance and structured finance practitioners, accountants, auditors, consultants and anyone interested  more...

Macro Drivers of Asset Performance and TAA Strategy This course provides a framework to formulate global asset allocation and trading strategies through the business cycle. It includes discussion of the main themes forming the background to global markets a a exit strategiesa ™ from unconventional monetary policies, the sovereign debt crisis and the threat of higher inflation. The programme is designed to provide an overview of the  more...

EFT Level 2 - Take Your Skills to the Next Level Why This Course? You may be having fun with EFT and getting great results at times, but other times feeling lost in the emotional forest, wondering where to start, which a treesa ™ to target, which tools to use. Whether you want to achieve Practitioner status or simply want to extend your skills for personal use on yourself, family and friends, come along and have some fun trying out  more...

EFT Level 1 - Introduction to the Essentials Why This Course? I hear it all the time from clients: a I love EFT. When I do a session with you I make so much progress, but when I try it on my own I just dona ™t know what to say. I feel like Ia ™m doing it wrong. I just dona ™t know where to start." I went through the same thing myself. EFT was so easy when I was working with someone, but when I was on my own I  more...

Law of Attraction EFT Self-Help Group Come along and have some fun meeting like-minded people - and at the same time learn how to use EFT to release self-sabotaging behaviours and sub-conscious blocks to health, happiness and abundance! Meeting in Great Chesterford near Saffron Walden, Essex CB10 1NY 7. 30 to 9. 00 pm, 2nd and 4th Monday of the month From 26 January 2009 10 in advance or 12. 50 on the night.  more...

Successful Presentations ...ntiate diploma in effective speaking from Trinity College London and having won the national finals of the ASC for evaluation of public speaking this course really is one on its own. The delegates will experience a wide range of exercises including; Having their presentations recorded and played back to them in private to receive constructive feedback from our trainer. The  more...

Ultraviolet UV Disinfection for Water and Wastewater Treatment Workshop 12 CEUs Daily Schedule: 8: 00am - Registration and coffee (1st day only) 8: 30am - Session begins 4: 30pm - Adjournment Breakfast, two refreshment breaks and lunch are provided daily. Description This course is a practical two-day program, where the emphasis is on learning by doing problems. Each lecture session will be followed by a problem-solving period, where participants can gain further  more...

Stock Exchange & Investment Training Course This training is designed for anyone who is interested in the stock exchange and investment. It intends to make people understand the technicalities with simple examples. This course will explain how the stock exchange works in relation to the London Stock Exchange. It guides you through the history of LSE and other Stock Exchanges. The participant will get familiar with financial site of  more...

BPM for Managers and Analysts Overview Course Audience: Managers who want to make decisions related to BPM, Business Consultants, Business Analysts, Business Process Engineers, System Analysts, Anyone who is involved in analysing and planning Business Processes. Course Goals: * How to increase productivity and effectiveness * How to increase business process compliance and governance * How to make a business  more...

Building high-performing teams Building high-performing teams: Businesses increasingly need to develop people at all levels who have the skills to move between project teams and work groups. We focus on the underlying principles of high performance and the development of long-term skills. We help people understand the strength of collective working, and ensure they develop clear insights about themselves and the ways to  more...

Business finance and commercial skills Business, finance and commercial skills: Not surprisingly, people tend to place a great emphasis on their own skills when they tackle the challenges they face. A low level of skills constrains the options that people are able to consider; a wider range of skills equips your people with a wider choice of action when deciding how to be most effective at work. At the design and development  more...

Selling effectively in the insurance sector Selling effectively in the insurance sector: In an increasingly global, competitive marketplace, client managers and brokers need to be more than just a nice person to do business with. Increasingly they need to be able to discuss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to  more...

CPD - business professionals CPD - business professionals: Your business professionals might work in IT, Operations, HR, Legal, Compliance, L&D or one of the other critical functions of your organisation. In their respective roles managing the components of a financial services operation they need to be experts in their field, together with having a good understanding of the financial markets, capital and derivative  more...

Improving bank and individual effectiveness Improving bank and individual effectiveness: At MDA Training, we have extensive experience in delivering personal skills training and programmes designed to improve corporate effectiveness. A relationship manager may be highly skilled in identifying a prospect, performing a risk assessment and constructing a deal, but if the relationship skills are lacking, the deal will never be  more...

Intern training Intern training: Increasingly we are being asked by our clients to design and deliver short programmes for their interns before they start their summer placements. Potential future recruits form their first impressions of your organisation from their internship and therefore it is very important that you make a positive impact and create a memorable experience. We work with you to ensure  more...

CPD - market professionals CPD - market professionals Everyday your market professionals will be dealing with securities and trading derivatives in the global marketplace. Regardless of their front office role: fund manager, trader, analyst, sales or structuring; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of  more...

Insurance accounting updates Insurance accounting updates: In recent years, the regulatory, accounting and financial reporting framework for insurance business has changed enormously. And in the near future it is expected to progress still further. Solvency II, Insurance Contracts phase II, new guidelines on Market-Consistent Embedded Values (MCEV), new IFRSs, and changes to regulatory returns to name but a few. These  more...

Introduction to derivatives It is important wherever you work in the business to have some understanding of the capital markets and also the way companies and governments raise money. One area of the capital markets which has been under scrutiny for the past 18 months are the derivatives markets. A dynamic and highly volatile part of any bank; capable of yielding high revenues by taking on increased risk. However,  more...

Industry business and management risk training Industry, business and management risk training: With a high-level view of the economy established and regulatory risk assessed, no lend can realistically be sanctioned until there has been a detailed sector analysis and the all-important assessment of management. We are able to introduce, in a practical manner, effective tools for sector analysis and demonstrate how to apply them in the  more...

Graduate training Graduate training: Training and developing your graduates is a major investment. Get it right and you have the leaders of tomorrow. Get it wrong and you live with the consequences for years to come. We know that it takes a lot of effort, energy and investment to give graduates the best start. So our unique approach to training equips them with the skills they need to be effective as soon  more...

Equity derivatives Equity derivatives: This course will enhance participantsa ™ ability to work confidently and competently on an equity derivatives desk. They will master the key concepts and be familiar with the language and jargon of the markets. Depending on particular client needs, this course typically explores: * The information provided by Bloomberg for futures and option contracts  more...

Introduction to fixed income Introduction to fixed income: Fixed income products play a key role in global capital markets. This course introduces candidates to different types of bonds, who the investors are and the different types of issuer. The yield curve, along with its important economic dynamics is introduced, together with key concepts such as how simple bonds are priced and duration. Various risks associated  more...

Economic and regulatory risk training Economic and regulatory risk training: With the current state of the economy a hot topic no matter what industry you are in, it is vital to have a sound understanding of events in the domestic and global economies. This understanding is paramount when the context is whether or not to sanction a request for funding from a customer. We have run high level economics overviews for HR  more...

Credit Derivatives The credit derivative markets allow participants to take views on an entities credit quality and to insure themselves against counterparty and credit risk. Many structures exist but the most common and widespread is the Credit Default Swap (CDS). This course covers the basics of single name and basket CDS contracts, CDS pricing, ISDA definitions together with examples of real life practical  more...

Driving commercial and financial awareness Driving commercial and financial awareness The financial dimension of an insurance business has long been the preserve of the accountants and actuaries. However the external demands of the marketplace and the requirements of internal business targets have a pervasive impact on the work of everyone in your organisation. However, do your people understand your organisationa ™s strategic,  more...

Credit and financial risk training Credit and financial risk training: At the heart of the credit decision are financial analysis and risk assessment. Our trainers use their financial backgrounds to demonstrate how to quickly break down the financial performance of a business to identify strengths and weaknesses. Where we add most value is in explaining how to interpret the data.  more...

Introduction to the insurance industry Introduction to the insurance industry: Insurance companies are increasingly recruiting talented individuals who have little experience of the insurance industry. Understanding how an insurer makes money and appreciating the details of the insurance marketplace is hard for an experienced manager, let alone a new joiner. The apparent complexity of products, processes and language can be  more...

Risk management Risk management: Products, channels, regulations, and market events all play their part in the complex risk frameworks that define the insurance sector. In particular, people may feel the need to take inadvisable risks in order to meet a short-term business development target, and may feel unable or unwilling to speak out if they consider the risks to be unacceptable.  more...

Graduate induction programmes Graduate induction programmes: New graduates need to quickly get up-to-speed with both the necessary technical and interpersonal skills, as well as reflecting the values and competencies of their employer. Any introductory programme needs to sit around professional examinations, job rotations, and other work-based activities which the participants will be undertaking. It also needs to  more...

Leadership development and assessment Leadership development and assessment: Talented individuals can become effective leaders with the right coaching, training and practice. However, making the transition requires people to think and act in different ways, and thata ™s the challenge that many find most difficult. We focus on building peoples insight into leading themselves, their people and their business.  more...

Assertiveness This course is suitable for any person looking to act in a more assertive manner. It is also very useful for those looking to effectively deal with others who are aggressive or passive towards them. Time will be given on this course for delegates to develop their own personal strategy. The course will cover: * What is assertiveness * The difference between assertiveness, aggressiveness  more...

Greg Youngs CQRS Workshop on 19-12-11 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Greg Youngs CQRS Workshop on 10-12-12 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Greg Youngs CQRS Workshop 17-10-12 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Greg Youngs CQRS Workshop on 09-07-12 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Greg Youngs CQRS Workshop 16-05-12 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Greg Youngs CQRS Workshop on 28-03-12 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Greg Youngs CQRS Workshop on 06-02-12 ...DD & CQRS expert Greg Young, will run a 3-day workshop in London on CQRS, Domain Events, Event Sourcing and how to apply DDD. Join this workshop, spend 3 intensive days in a room with Greg and learn all about system building and architectures with Domain Driven Design. The largest problem many run into with Domain Driven Design is in getting the abstract concepts implemented in a concrete  more...

Spanish evening courses We organise Spanish evening courses at all levels (from Beginner to Advanced) in our offices in Holborn. We offer 4 terms a year and each term lasts 10 weeks. There are minimum 3 and maximum 6 students in each group and the fee is 180. All our teachers are qualified native Spanish teachers. For more information on our next term of lessons please contact us or check our website  more...

Peter Lubbers' HTML5 WebSocket and Communication Workshop ...- 27, 2010 Where: Skills Matter, 116-120 Goswell Road, London EC1V 7DP Cost: 876 if booked by 04-07-10 Use SM2135-623483-FJX in the Promo Code field in the online booking form More Info or Book Online: http://skillsmatter. com/ course/ ajax-ria/ peter-lubbers-html5-websocket-and-communication/ zx-995 Peter Lubbers of Kaazing will travel from Lake Tahoe, California to teach  more...

Myers-Briggs Workshop Using the Myers-Briggs Type Indicator (MBTI) allows individuals in a team to firstly better understand themselves and secondly understand others in the team. This leads to higher productivity of the team through increased levels of cooperation and acceptance. Research into effective teams has shown that self understanding and emotional intelligence are key for success.  more...